Macbook pro mouse pointer moving on its own
I was using my mac and suddenly, it moves from left to right on its own.
I don't know what caused the mouse to suddenly move independently, but I must know how to get rid of it.
I tried cleaning off the trackpad, but it didn't work for me.
Hi,
try to check in System Preferences > Energy Saver and set a time interval in "Put the computer to sleep when inactive for...".
If this is set on "never", your computer won't sleep on its own.
Bye,
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Laptop has been restarting on its own . Pls provide a solution
I'm not sure if this is what you mean?
Anonymous UUID: 9761D3C3-B36F-9964-C5F1-DE87DDED0120
Sun Apr 20 22:14:52 2014
panic(cpu 2 caller 0xffffff8022edbe2e): Kernel trap at 0xffffff8022ea3f40, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000474, CR3: 0x00000000502d1088, CR4: 0x00000000001606e0
RAX: 0xffffff80234d0320, RBX: 0x000000000000000d, RCX: 0x000000000000000d, RDX: 0x000000000000046c
RSP: 0xffffff8113c1bb20, RBP: 0xffffff8113c1bb40, RSI: 0xffffff8027fba7c0, RDI: 0xffffff80234d03f0
R8: 0xffffff802800b780, R9: 0xffffff8027fb5c20, R10: 0x0000000000000040, R11: 0x0000000000000206
R12: 0xffffff8027fb5b90, R13: 0xffffff803ac4cea0, R14: 0x0000000000000072, R15: 0xffffff8027fb5c20
RFL: 0x0000000000010296, RIP: 0xffffff8022ea3f40, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000474, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8113c1b7b0 : 0xffffff8022e22fa9
0xffffff8113c1b830 : 0xffffff8022edbe2e
0xffffff8113c1ba00 : 0xffffff8022ef3326
0xffffff8113c1ba20 : 0xffffff8022ea3f40
0xffffff8113c1bb40 : 0xffffff8022ea4be5
0xffffff8113c1bb70 : 0xffffff8022e91623
0xffffff8113c1bc80 : 0xffffff8022e9234c
0xffffff8113c1bcf0 : 0xffffff8022e84f1e
0xffffff8113c1bde0 : 0xffffff8022ead6ef
0xffffff8113c1be20 : 0xffffff8022e616e3
0xffffff8113c1be50 : 0xffffff8022e26bf1
0xffffff8113c1be80 : 0xffffff8022e139f5
0xffffff8113c1bef0 : 0xffffff8022e1e043
0xffffff8113c1bf70 : 0xffffff8022ec976d
0xffffff8113c1bfb0 : 0xffffff8022ef3b46
BSD process name corresponding to current thread: FinderLoadBundle
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 202534852888
last loaded kext at 33524942317: com.apple.driver.AGPM 100.14.15 (addr 0xffffff7fa4bfb000, size 98304)
loaded kexts:
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.35
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Unable to gather system configuration information.Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1 -
Macbook pro cursor doing stuff by its own?
My macbook pro is behaving odd since couple of days. The cursor is doing funny things. it is automatically zooming in and zooming out while I am on Safari. Also it is doing other stuff i.e. selecting a word and going to look up. it is also hard to control the cursor.
I bought this macbook pro last year, the warranty is expired in Januray 2013.
Anyone can help on this problem?See:
http://www.thesafemac.com/mmg-infected/#remotecontrol -
MacBook Pro logs out repeatedly on its own at startup
Hopefully this question is posted in the appropriate location.
When I start my MacBook Pro, I am asked to insert my password and login.
Upon entering my password, the computer will display the desktop, and applications will begin to open. About 10 seconds after, the computer will log me out, and ask me to sign in again. It does this at least 5 times. After restarting the computer, it will let me in.
I called Apple for support, but the associate said that she has never heard of a problem like this before.
Any troubleshooting ideas?have you checked for statup items?
if you can login.
apple menu,
system preferences,
Users,
click on the user account from the left hand list
click on the login items tab
if you have applications in that list; they could be causing the issue. (crashing the computer and dumping you back to the login window) try removing any thing in the list. See if it helps. -
Macbook pro changes user picture on its own . Help please.
Does this mean I have some sort of malware?
Reccently my mac started changing my user photo on its own. Even more strangely the photos are only from photobooth.You likely have a corrupt cache file someplace in OS X.
12: OnyX cache cleaning
This routine cleans all possible corrupt caches, doesn't delete your data or programs.
Apple doesn't include a easy for the user, system wide cache cleaning process in OS X, something they need to consider implementing.
So we have to depend upon third party software to do this and the best, time tested and free one is OnyX
Sometimes a corrupted cache file can cause strange behavior, slow machine, Dock and fonts doesn't work, beachballs effect, something won't install, Safari acting up etc., just general strangeness that can't be explained. Web browsing slow when all the other machines are fast etc.,
Use the free OnyX matching your OS X version and run all the initial checks
Run all the maintenance and cleaning aspects (except don't delete the log files) and reboot at the end (must)
If any of the initial checks OnyX does gives a warning, then Stop and report, you have a serious drive or other issue.
This will give OS X a enema of sorts (won't delete file or programs) and let it rebuild all the cache and other files, including Spotlight.
You must be through running all the maintenance and cleaning aspects as this is a "catch all" method and any number of corrupted caches may be responsible for your issues. Don't worry, OS X will work fine (and likely faster again) after the caches are cleaned out and rebuilt from their original sources provided you REBOOT when finished using OnyX.
http://www.macupdate.com/app/mac/11582/onyx https://en.wikipedia.org/wiki/OnyX
List of proven OnyX successes:
https://discussions.apple.com/message/18377471?ac_cid=sa123456#18377471
OnyX also has a Verify > Preferences
(plist) file checker, show the corrupt ones and write them down. So while your in OnyX cleaning your caches, check for corrupted plist files too for the next step below.
Step by Step to fix your Mac -
Macbook pro, mouse pointer acting like paint brush after sleep mode
This just started recently, I went into Systems Preference and tried alternating various point/gestures etc. w/o any luck. Not using any other mouse. What did I do to create this, the only way to stop the brush from erasing the page is to powerdown.
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
Mouse cursor moving on its own
My mouse cursor keeps moving by itself; it darts quickly across the page, usually on a diagonal. Has this happened to anyone before? I don't download much, expect for torrents for my music...and I stream videos. Other than that I just check email, facebook, etc. I don't have shared internet connections or anything. Could it be the mouse, a hardware problem versus a software problem or virus??
Thanks for the help!Could you possibly have your keyboard mouse movements turned on in your Universal Access, under the Mouse tab, in System Preferences, and maybe have something pressing down one of the diagonal cursor movement keys on your keyboard?
If so, the keys j, l (L), 7, 9 keys are the diagonal cursor movement keys.
That's one possibility... Just throwin' that out there.. -
Macbook pro goes to sleep on its own
I've been having a few problem with my MB pro 17inch (late 2011-2012 2.4 Ghz intel core i7 / 4gb DDR3 - Mountain Lion), it over heats quite often using minimal services and on a few occasions it decided to turn it self to sleep mode, then it boots up iphoto so it can load changing pictures as a screen saver, but the problem is I have never used photos as a screen saver I have all screen savers etc turned off, then I have to relog on any ideas anyone?
I've been having a few problem with my MB pro 17inch (late 2011-2012 2.4 Ghz intel core i7 / 4gb DDR3 - Mountain Lion), it over heats quite often using minimal services and on a few occasions it decided to turn it self to sleep mode, then it boots up iphoto so it can load changing pictures as a screen saver, but the problem is I have never used photos as a screen saver I have all screen savers etc turned off, then I have to relog on any ideas anyone?
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My Macbook Pro constantly disables fonts of its own accord. Anybody know a fix?
For example every few days Avenir (and others) get disabled and I have to re-enable them in Font Book to use.
I'm on Mountain Lion 10.8.2Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.
Mac 101: Font Book -
I have checked for viruses, restarted it and nothing works. It doesn't do it all the time just most of the time now.
Try resetting your PRAM by restarting, then holding <CMD>+<OPTION>+p+r until you hear the start up chime twice, then release the keys and allow to boot up.
If that doesn't work try resetting the SMC:
http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
If those two items don't help take your machine to your nearest Apple store and see if they can assist. -
Macbook pro trackpad moving on its own!
hello,
i have problem with my macbook pro, the trackpad moving on by itself! and open applications. i couldn't stop it!There are a few ways to fix this problem:
1. You might have some dirt and debris inside your computer. If anything is stuck in the Trackpad there are some ways to take it out. If you have a removable battery, take out the battery and then blow in the Trackpad. If you have a non-removable battery, you can keep pressing down on the sides of the Trackpad, hold it down, and blow in.
2. The Trackpad might have leveled down making the mouse stay clicked. The only way to do this is if you have a removable battery. Remove the battery and then push the Trackpad up from underneath. If you have a non-removable battery, take your Mac to the Genius Bar.
3. Your battery could be swelling making the Trackpad move. To check the condition of your battery, hold down the option key and click on the battery icon in the menu bar. If the condition is anything other than Normal, take your Mac to an Apple Store to get it replaced.
4. Do a SMC reset. To learn how to do that, go to http://support.apple.com/kb/ht3964
5. Do a NVRAM/PRAM reset. To learn how to do that, go tohttp://support.apple.com/kb/ht1379
6. If nothing above worked than you should take your Mac to an Apple Store. -
Macbook wont go to sleep on its own
hi guys...my macbook wont go to sleep on its own. i mean, Energy Saver Preferences is set to turn-off the display in 1 minute, and to make the computer sleep in 3 minutes - but the macbook wont turn off the display or sleep, based on the settings. Bt the way, when i make it sleep (Apple menu or by using Command-Option-Eject), the computer sleeps - no prob when sleep is manually executed.
Help please!
ThanksX423424X wrote:
Yes. But (a) sometimes you never can, (b) it may be caused by something you need or refuse to part with, and (c) it's just not worth the effort if there is an simple alternative solution.
In my case I think (not 100% sure other than a usb cause) was/is (b); a non-apple usb wired keyboard with its own usb ports or a bluetooth dongle plugged into my 27"s usb port. I am not about to part with either of them. And it just wasn't worth my time narrowing it down any further if that was at all possible so (c).
hi, i take your points, given you start your reply with "yes".
i'm in a similar boat and i've spent far too long scouring the apple discussions for a solution (with some issues you're better off googling than coming here for truth). i have also got a case open with my applecare coverage but the responses so far have verged on ignorant (i think they respond badly so you go away), so on we go.
i'm astounded that the terminal command pmset -g doesn't always provide an answer, but it seems a decent part of the solution. checking over the console and activity help too.
i've never had the issue with other hardware, so it must be a combo regarding the newer stuff + lion, wouldn't you say? -
I bought a Macbook Pro about 2 months back, its been working fine till now, but today i discovered a very unusual issue, whenever i plug in my earphones, the left one doest work, the earphones are okay i checked them with my iphone, and they work fine.
PLease help.System Preference > Sound > Output
Balance
Move the pointer to the middle.
Best. -
I just bought a macbook pro and want to use my own iCloud account for my iPhone. How do I sign off of the current account on my iPhone and sign in with my own iCloud account i set up my mac?
On your phone, Go to "Settings", "iCloud", scroll to the bottom and "sign out." Assuming you have the the account password/security info of the current account, it will delete everything iCloud related upon your approval (don't worry, everything will remain in the cloud.) Once signed out, in the same settings location (under "Settings", "iCloud") sign in using your Apple ID and Password.
Hope this helps. -
Hi, I have a latest Macbook Pro Retina. I connect its hdmi port to a DisportPort of HP Compaq LA2205wg external monitor, but no signal at all. Could anybody help me
I could be *very* wrong but did not know you could output from HDMI into displayport consistently with no issues.
Try a mDP to DP cable like this (the mDP end will go directly into the thunderbolt port of your laptop)
http://www.monoprice.com/Product?c_id=102&cp_id=10246&cs_id=1024606&p_id=6006&se q=1&format=2
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