Macbook pro - no audio - no option for internal speakers in sound prefs.

No audio will play from my 2011 macbook pro. It is fully updated. In sound preferences, there is no 'internal speakers' option to select in output, and no 'internal microphone' in input. No red light in headphone jack. Any solutions?

1. Reset PRAM.  http://support.apple.com/kb/PH4405
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
3. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so uncheck it.
    Option click the speaker icon, if present and select Internal Speakers.
4. Launch iTunes and play a song through headphone and adjust the volume

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      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (312.03 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
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      [invalid?] com.genieo.engine.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.hp.help.tocgenerator.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
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      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.barebones.authd.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
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      Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
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      o1dbrowserplugin: Version: 5.4.2.18903 Support
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      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 10.1.3 Support
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      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      AdobePDFViewer: Version: 10.1.3 Support
      GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
      ViewRightWebPlayer: Version: 3.3.0.0 Support
      proXSignXML: Version: 1.2.21 - SDK 10.5 Support
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
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      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      AdBlock
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
      Spelling  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 499.25 GB Disk used: 187.22 GB
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    EtreCheck version: 2.0.6 (91)
    Report generated 22 Oct 2014 15:43:33 GMT+2
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
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      BANK 1/DIMM0
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      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 2:39:48
    Disk Information: ℹ️
      Hitachi HTS545050B9A302 disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (310.28 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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    USB Information: ℹ️
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      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
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    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
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      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
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      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.barebones.authd.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
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      Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
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      AdobePDFViewerNPAPI: Version: 10.1.3 Support
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      Silverlight: Version: 4.1.10329.0 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      AdobePDFViewer: Version: 10.1.3 Support
      GarminGpsControl: Version: 4.1.0.0 Release - SDK 10.7 Support
      ViewRightWebPlayer: Version: 3.3.0.0 Support
      proXSignXML: Version: 1.2.21 - SDK 10.5 Support
      JavaAppletPlugin: Version: Java 7 Update 55 Check version
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      Picasa: Version: 1.0 Support
      Google Earth Web Plug-in: Version: 7.1 Support
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      AdBlock
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
      Spelling  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
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      Total size: 999.86 GB
      Total number of backups: 2
      Oldest backup: 2012-10-07 19:12:45 +0000
      Last backup: 2012-10-07 19:12:45 +0000
      Size of backup disk: Adequate
      Backup size 999.86 GB > (Disk used 188.97 GB X 3)
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          5% Safari
          4% coreaudiod
          3% WindowServer
          1% hidd
          0% Microsoft Word
    Top Processes by Memory: ℹ️
      193 MB Safari
      26 MB WindowServer
      26 MB Skype
      21 MB PluginProcess
      21 MB mds
    Virtual Memory Information: ℹ️
      32 MB Free RAM
      852 MB Active RAM
      828 MB Inactive RAM
      1.02 GB Wired RAM
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    As for drivers, I've not had any problems with M-Audio or their level of support. Just the opposite - they really seem to be on the ball and are way more communicative than other mfrs. I don't know of any other mfr. that supports each OS subrelease in detail like they do, and their development speed seems as fast (if not faster) than anyone else.
    Finally, until now I've only owned a few M-Audio pieces (410, 1814), but I can state that they've been flawless. Their audio quality was not 'high end' by any stretch, but I only used them for utility purposes (writing rigs on the road, etc.). Like I said, my main studio stuff has been RME or Apogee for years, and that's the quality level I'm used to - which is why the 610 really surprised me. I also have several friends who do a LOT of touring, many of which rely on M-Audio hardware (mostly 410s). One guy's unit doesn't even have any paint left on it from road abuse - but it still works like a champ after 4 years.
    So anyway, this is all just my experience. Hope it doesn't come across as anything but that
    Peace,
    Jim

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