Macbook Pro not working right after getting it back from Apple Store

I had to bring my last generation Macbook Pro into the Apple store to have a faulty optic drive and logic board replaced. I just got home and the date in the preferences was set to 2001 and it will not connect to my network, even though I am typing this on another Mac using the same connection. It does see it, it just shows a message with an exclamation mark in the Airport area saying no internet connection.
Any ideas of what I may need to do? Are both of these a sign that they may have messed something up? I did reboot it after getting it back.
Thanks.

Just bring it back. Have them check it out and demonstrate that it's working properly.

Similar Messages

Ipod terribly scratched after getting it back from apple

so after i get my unfixed ipod back from apple i open the box and my ipod is very scratched. when i play music, i get this bad distorted sound, it is not from my headphones, i tried those on my computer and they sounded fine... should i just put in another claim to apple saying they messed up my ipod? or should i call them and talk to them first?
Windows XP

Call them, 1 800 MY APPLE

Macbook Pro not booting right after installing mavericks

I downloaded Mavericks on my 2007 macbook pro and after I booted it for the first time it has the apple sign, loading circle, and loading bar. After it is done loading it powers down, if i start it up again it repeats the same thing. Please help.

Hi, I had exactly the same issue last night on my Macbook Pro late 2011 model. Unfortunately, I could not find a way out of it. Has yours actually installed? Mine kept saying it was installing but then getting stuck and saying "error in install there is a problem with your hard drive."
Sadly, I found the only way out of it was to restore my Pro from my back up copy (which thankfully i'd taken 5 minutes before attempting upgrade.) Others might me able to advise you of more ways round it, but I took to the forums and read up and this seemed the only way to get my Pro back so I could use it again.
You need to get it to the screen to provide options to do this, so start in recovery mode, which I think is CTRL CMD, plus R button. It should then bring you up with a list of options and choose recovery from time machine.
I decided to wait until they've ironed out some of the clear difficulties with this new operating system.

Macbook Pro Not Working Right Why???

Hello,
I just got a new Macbook Pro. It worked fine for a couple of weeks and now there are multiple problems. Everytime I press the space bar my computer scolls down and whenever I press the delete button it backs up a page even if I am typing and am just trying to delete a letter. This is very frustrating when typing something very important and then losing it. Also Safari crashes alot of times. I am not computer savey so I might have done something wrong but am not sure what. Has this happened to other people or just me?
Thank you

This could be a number of problems... not likely something you did wrong.
If you're still under the initial warranty period or purchased the "Apple Care Protection" plan, I'd suggest you either visit a Genius Bar at an Apple Store, or call Apple Support. Check the Self Service and "Contact Us" sections of www.apple.com/support

I have bought ipad mini with retina one and half month ago from online site "flipkart". My charging cable is not working now, can i replace it from apple store.? Does apple replace the online buy product ?.

Does apple replace charging cable of online bought product ?..

Take it to an Apple Store for evaluation. You'll get a free replacement. Take your purchase receipt.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
 Cheers, Tom

My contract is not up and my phone is not working right. I went to the apple store an they said it would be $150 for a replacement iphone 4 which i have. I want the 5s would it be the original price of $200 or would it still be $150?

I need help!!

Posting the same question will not change the facts
On more time
You can exchange your iPhone 4 for an out of warranty exchange unit which will be exactly like the iPhone 4 you already have cost $149
That is it , no alternatives .END OF
You can decide to use the $149 dollars instead towards a new iPhone5S .That is a completely different transaction and is not linked in any way to the iPhone 4 exchange
You may also be able to trade in your faulty iPhone 4 in the purchase process again NO LINK to the exchange process discuss with Apple Store

Why does the internet on my new macbook pro not work when my old macbook's does?

Why does the internet on my new macbook pro not work when my old macbook's does? I'll have to turn the wifi off and back on multiple times to get the internet to continue to work on my Macbook Pro (running mountain lion but did it on lion also) when it runs fine on my old white Macbook (running lion). Is there something I can do to fix it or do I just have to deal with it?

Here is your fix .. I have uploaded my properly calibrated profile get it here :
http://www.megaupload.com/?d=YAJL6A9X
And it should go to your user folder/Library/ColorSync/Profiles
if you have one already you can rename either one ..
and then go to system preferences - displays - color to select the profile .
you will get rid of the blue tint while keeping correct color and gamma
This is for the newer 2010 MBP's altho if same display was used might also give good results in the previous models as well . .

Macbook pro not working without battery

my macbook pro not working if i remove the battery
& if the battery is empty my macbook pro not working before charging

Try an SMC reset:
http://support.apple.com/kb/HT1411
You should not run on AC with the battery removed. The MBP should work that way, but the OS throttles back the CPU so running like that is not recommended.

HT1338 Macbook pro two days old...bought logic from app store...logic has installed partly each time i open it up it wants to download rest of programme then stops half way thru and gets error message 'logic is unable to continue with download' help neede

Macbook pro two days old...bought logic from app store...logic has installed partly each time i open it up it wants to download rest of programme then stops half way thru and gets error message 'logic is unable to continue with download' help needed !

Hello:
I would trot back into the Apple store and have them fix the problem (or call Applecare with a warranty issue). There is no sense in you wasting your time trying to troubleshoot things on a new computer.
Barry

Hello , I'm not able to download os x mavericks from apple store

hello , I'm not able to download os x mavericks from apple store & to be honest I m giving up of this application so where else I can downlaod this online thanks .

It can't be downloaded anywhere else. It is a large file, 5.3 GB. Are you giving it time to download?

Suddenly on sunday while i was working, my macbook Air stopped working, right after that i tried getting it on but nothing came other than a grey screen with a question mark right in the center could you please help me in rectifying the problem. Would th

Suddenly on Sunday while i was working, my macbook Air which i bought last year in Spetember from Arkansas, Little Rock stopped working, right after that i tried getting it on but nothing came other than a grey screen with a question mark right in the center. Could someone please help me in rectifying the problem. Would thi issue also affect saved data. However, I have handed the notebook to Apple for reapirs and they will revert by Thursday 12/04/2012.

I just received some horrifying news from Adobe about my production suite. I just FINALLY learned today that what I've been trying to do for over a week now - CAN'T be done because of compatability issues involving updates of both Adobe & Microsucks Winders!!! I sincerely hope this is not your problem. Mine is ALMOST HOPELESS!! Being in this HOPELESS Obamma economy,,,, leaves NO STIMULUS in which to currently upgrade everything that needs upgraded for me to fully use my INVESTMENT in Adobe Suite - sad, horrible and SICKENING!!!
I just wanted to post this. And again, I truly hope you find a solution. Good Luck!

Internal speakers on Macbook Pro not working after using external speakers

I had an external speaker system attached via the headphone jack, and when i unplugged hem internal speakers are not working, tried plugging external speakers back in and then removing them about 5 times.
There was a read light in the headphone jack but thats gone out now.
I have reset both the PRAM and VRAM twice with no success.
HELP!!!!!
Thanks

The image is here

Safari 5.1.2 Not working right after install

Hi, after installing the update for Snow Leopard safari is not working right. Some pages don't load, and other don't load correctly.
I have to keep hitting refresh two or three times. Also thunbnails are not displaying. Even the apple page comes up looking buggy.
Please help!

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. First, disconnect all wired peripherals except keyboard, mouse, monitor, and Ethernet, if applicable. Boot in safe mode and log in as yourself. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
During startup, you will see "Safe Boot" on the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Safe mode is slower than normal, and some things won’t work at all, perhaps including wireless networking on certain Macs. If you usually connect to the Internet via WiFi, and it doesn’t work in safe mode, connect using an Ethernet cable. If you can’t do that, reboot as usual (i.e., not in safe mode) and perform a safe login, as follows: Enter your credentials at the login screen, then hold down the shift key and click the “Log in” button. Keep holding the key until the menu bar appears. In this mode, your login items, among other things, won’t load.
In safe mode, test again. Same problem(s) now?
After testing, reboot (if you booted in safe mode) or log out/log in (if you performed a safe login) as usual.

Why has my macbook pro serial number changed after getting it repaired?

I just noticed that the serial number in the 'about this mac' information has a different serial number to what is on the back of the macbook pro, which is the same serial number on my apple care/phone . I had a lot of issues with my macbook pro it was sent to repair in july 2013 then in august 2013. Why has the serial number changed? I tried using my original serial number to use the online apple care service however it did not recgonice my serial number when I tried the new serial number it regconised it but said I did not have apple care but I do. I don't know what the apple team have done to my macbook as it requires to go in for repair again.

Was it repaired at Apple or an authorized service provider?
You need to contact the repair place/store and/or call Apple and make them aware of the problem - sooner rather than later. Make sure you give them the repair/case number so they can find the paperwork for it.
I had a logic board replaced and the tech also did not do anything - I called Apple and the tech came back to my house to take care of it. It's important because you want to make sure that your Applecare is being associated with the right serial number.

Right click on XP under BootCamp with new MacBook Pro not working?

Is anyone else seeing this on the new MacBook Pro? (I have the 2.53 model):
I installed WinXP via BootCamp (BC). All went well. I installed the drivers from the Leopard install disk, which seemed to have the latest everything (BC 2.1.1?).
There is a "secondary click" function under the BC control panel in Windows for the trackpad, but it doesn't work at all.
Ctrl-Click also does not work. All other clicking is fine, but it's only left clicks that are allowed.
This reminds me of my original MacBook Pro and Boot Camp beta...

Three fingers and physical click. It's the same in Vista (except Vista's LAN driver works).
Eagerly awaiting the next version of Boot Camp! It's clear it was rushed, from both this and if you insert the CD and autorun (in Vista at least) it pops up with a couple of utilities for a Macbook Air.

Macbook Pro not working right after getting it back from Apple Store

Similar Messages

Maybe you are looking for