Macbook pro optical drive stopped working after installation of mavericks

macbook pro optical drive stopped working, just spins and won't eject, ever since I upgraded to Mavericks, thoughts?

I have the same problem and was advised by someone to reset System Management Controller (SMC). I haven't tried it yet though. I wish it could fix it. Let's give it a shot!

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Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.

My Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.. I wonder what's the work around or troubleshooting to fix this. Thanks!

try and Reset the System Management Controller (SMC)

Macbook Pro trackpad partly stops working after 1 touch

I have a very strange problem with the trackpad on my macbook pro (late 2008, fully updated, SSD, 4Gb).
When a mouse is used all is fine. WHen I touch the trackpad ONCE, it will stop working correctly, it will:
- not detect a single click
- will detect a doucle click
- mouse moving (one or two fingers) no problem
IF the SMC is reset (unplug/remove battery/hold power button 5 sec/put battery back/ plug in power/start up)
all is ok, BUT after 1 time use the trackpad the same appears.....
I have sofar tried:
- SMC (described)
- PRAM reset
- disk utility (recover/fault detect)
- restore from time machine
- Yasu
nothing new is configured, the only thing i can imagine is that I moved the mac, while it was running, from its place and walked away from the place were the connected bluetooth mouse was located.....
anyone any clue?

Tx Ogelthorp,
But this did not work; one strange observation:
While not touching the trackpad from start after reset it works with a seperate mouse as it should.
Then one touch on the trackpad and it is ignoring the single click BUT SO IS THE MOUSE?
so no hardware fault I guess as it is exactly repeatable...
any other ideas?
gr/d

ITunes8 -- all optical drives stopped working

After installing iTunes 8, all my optical drives stopped working. Windows simply didn't recognize them. Device manager said they were missing. However the BIOS found them. Uninstalling iTunes8 fixed it.
However, like everyone else here, now I can't return to a previous version of iTunes because it refuses to recognize my library file (a .itl file).
Argg
What can I do, to either use an older version of iTunes, or fix this problem?

I tried the suggested fix on Apple's site (http://support.apple.com/kb/TS2372?viewlocale=en_US) but both my DVD drives remained invisible.
Then I tried the one at MS suggested by Adrian Kingsley-Hughes on his ZDNet blog (http://blogs.zdnet.com/hardware/?p=2600):
http://support.microsoft.com/kb/314060
Hooray! It worked! Not only have my drives reappeared, but I am burning a DVD right now using InfraRecorder.
Unfortunately, now I get a nasty message about missing registry data whenever I start iTunes, but I assume Apple will fix this problem in some future release. I'll have to live with it until then.
I spent hours on this today and almost ordered some new SATA drives, thinking the IDE controller on my mobo must have gone bad. I really appreciate the existence of Adrian's blog and other third party resources!
And I am very annoyed at Apple right now. Releasing software that breaks peoples' computers in a major way is not acceptable, IMHO. Leaving the bad software out there and posting fixes that don't work is even worse.
BTW, I am running XP Pro SP2. I have Logitech hardware and software installed, as well as a number of other USB devices (Treo, Canon printer and scanner, iPod) so (according to Adrian and other sources) I guess I was a likely victim.
Note that, having been burned before by new major releases of iTunes, I was cautious: I held off on installing iTunes 8 until the second release, hoping they'd have fixed any really bad bugs that showed up in the first release by then.
Silly me.

Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

Since I upgrade to Lion OS my optical drive stop working can't read or write at all I did what I could to fix it but still not working , any help please

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Windows 7 professional backup and restore stop working after installation of acronis true image 2010

HI,
windows 7 professional backup and restore stop working after installation of acronis true image 2010. it generates a error code 0x81000019. please help.
thanks
Song

Sankalp,
I too have the error 0x81000033 when running the full system image backup. I could not assign a drive letter to my 100mb drive with the Disk Management. So, I went into the diskpart and ran the following commands:
diskpart
list disk
DISKPART> list par
Partition ### Type              Size     Offset
Partition 1    System             100 MB 1024 KB           ( 78.2 of 96.0MB free )
Partition 2    Reserved           128 MB   101 MB
Partition 3    Primary             73 GB   229 MB
Partition 4    Recovery           423 MB    74 GB
sel dis 0
list par
select partition 1
assign letter=q
fsutil usn queryjournal q:
fsutil usn deletejournal /D q:
After diskpart, I opened the "My Computer" and see that I have 78.2 of 96.0MB free. Despite that, I ran these commands on the new q: drive:
C:\Windows\System32>q:
Q:\>fsutil usn queryjournal q:
Error: The parameter is incorrect.
The FSUTIL utility requires a local NTFS volume.
Q:\>fsutil usn deletejournal /D q:
Error: The parameter is incorrect.
The FSUTIL utility requires a local NTFS volume.
Q:\>
Any help is appreciated.

My MacBook Pro speakers are stopped working and on screen volume icon shows in gray colour I am unable to change the volume.

My MacBook Pro speakers are stopped working and on screen volume icon shows in gray colour I am unable to change the volume.

Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers.
    Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
    Try this even if you don’t see the red light.
3. Reset PRAM. http://support.apple.com/kb/PH14222
    Do this twice
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the appropriate method.
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so,uncheck it.
6. System Preferences > Sound> Sound Effects
    Play sound effects through:
   Select "Internal speakers" and then back to "Selected sound output device".

Hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

My macbook pro is running really slow after upgrade to Mavericks

my macbook pro is running really slow after upgrading to Mavericks....any ideas?

OS X Mavericks: If your Mac runs slowly
The above link is not very useful, so if it doesn't help read on.
There are many potential reasons that a Mac may be running slower than expected, but more information is required to begin troubleshooting, much more.
Back up your documents and everything else important to you before proceeding. It is premature to conclude your hard disk is failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

Mac Mini (Mid 2010) Optical Drive Stopped Working. Anyone else?

A month out of Applecare, my optical drive stopped accepting media. Took it to the Apple store and they said it either needs the ODD cabling replaced (roughly $50) or the entire drive is shot and needs to be replaced (roughly $170 repair).
While I wait for the parts to come in, I'm curious if this is a common issue and if anyone has any tips before I throw down almost $200 for an optical drive.

Mr.C UK wrote:
As far as I'm aware any form of DD or DTS whether it be 5.1, 6.1, 7.1 or indeed 7.2 is discrete by nature.
They contain discrete sound channels, but all are contained within one bitstream. They are encapsulated, if you will.
To my understanding, multi-channel PCM is not encapsulated in the same manner.
David.Austin.Allen wrote:
It was my understanding from the posts from others that this would carry digital audio.
Yes DisplayPort can provide audio. But you have to either be using an displayport-to-displayport connection, or using an appropriate adapter.
But a typical MDP to DVI adapter is not going to pass audio.
Mr.C UK wrote:
...DVI does not pass through sound...
This is correct insofar as the fact that the DVI spec does not include audio. And as you said, a typical MDP adapter does not pass audio.
But just so you know, the DVI interface can actually carry audio, if it is present. When I had my 2010 Mini's HDMI port connected to my DVI Detective (via HDMI-DVI adapter) and then the DVI detective was connected to my HDMI reciever (via DVI-HDMI cable), I was receiving the HDMI audio stream at the receiver.

Optical Drive Stopped Working (common problem)

Like seemingly everyone else, my macbook's optical drive no longer recognizes dvds or cds, except sometimes randomly. This started a few months ago and has progressively gotten worse.
I saw a few places that people just got them replaced. Is this the best solution? And if so, will they do it an an apple store or did you send it away?
Black Macbook, 2006. Mac os 10.4.11.

If your MacBook isn't on warranty anymore, you can try to clean your drives lens.
You need to open your Macbook and drive in order to do that, I wouldn't recommend using cleaning CD with little brushes, they can make it even worse (lens in MAcBook drives is so close to disks surface, that can actually cut CD's brush...)

HT3492 I have an Acer S239HL display monitor connected to my MacBook pro that just stopped working. Acer customer support said I needed to refresh the display adapter driver. How or where do I find this?

How do I update or refresh the display adapter driver on my MacBook Pro? I have it connected to an Acer display monitor that just stopped working. Acer custoemr support told me I need to refresh the display driver. ANy suggestions on how I do this? Or what I need to download or update/ Thanks.

So the display WAS WORKING connected to your Mac?
Restart your Mac.
Try the monitor on another computer, Mac or Windows, to see if it works at all.

DVD drive stopped working after Mavericks install

I have a Macbook Pro (late 08 model) that was running Snow Leopard. I recently did a clean install of Mavericks and since then the DVD drive just spins and ejects discs without being able to read them (doesn't seem to matter what I use. Software, games, audio cds, etc..). It was working fine before installing Mavericks and I can still boot from the DVD drive (old snow leopard boot disc) but it won't read any discs once booted into the OS even though the OS is detecting the drive just not the disc when inserted.
I've tried resetting the NVRAM/PRAM and resetting the SMC as suggested on other forums but like many others with the same issue it didn't help. I also cycled through several drutil commands as suggested to "wake up" the drive but that didn't help any either.
I'm kind of stumped here guys. I could roll back to Snow Leopard but I've got some software thats dropping support so I'd rather be running Mavericks if I can sort out this DVD drive issue. Clearly its not the drive itself since it worked fine before and I can boot from it. Any ideas?

Hrm looks like I might of fixed it. I went back after seeing another post about spamming drutil commands to "wake up" the drive and just spammed them about 20 or so times and the drive started working again.
I'm still very confused as to why it just stopped working within the OS after installing Mavericks (yet I was still able to boot from the DVD just fine). Clearly something is bugged in mavericks. I even came across a post on the apple forums from someone with this issue and it was effecting both his late 08 and early 2013 Macbook Pros.
I'll keep an eye on my own machine to see if it stops working again but for now it seems my drive is "fixed" go figure.

MacBook Pro Optical Drive Problems

Hello Forum,
I bought a MacBook Pro on 17July2006 and soon discovered that the optical drive worked only occasionally ( It would only read a CD or DVD when it wanted to, new or old. I would read songs to Itunes on a hit or miss basis. If a CD was read into Itunes, only the first one or two songs would be converted to AAC and subsequently burned before the conversion process would hang. New programs would not be read by the optical drive.) I sent the computer back to an official Apple repair station and I was pleased to see the computer and drive repaired and fully operational in a six day turnaround.
That's the good news. The bad news is the drive crashed again last night after working only six days!!! This is my first Apple computer and so far I am not a happy camper. I've called Apple support and service and they are sending out a second service return repair carton.
Is anyone else experiencing multiple failures like this? I'm wondering if they just cleaned and/or adjusted the drive the first service appointment. I hope they replace the drive if they did not the first time. The other thought is that the optical drive is failing because of thermal issues either local to my machine or the MacBook Pro line in general.
Anyone have any thoughts or experience
aero3753
Peoria, Il US

I too have experienced these issues, and after having done a little more online research, it appears that many others have as well. My drive works on reading music CD's probably 60% of the time... Which I find to be unacceptable.
However, it hasn't become such a problem that it requires hardware work just yet. Hopefully it's merely a driver or software issue that can be resolved in the new OS.
Tom
MacBook Pro 15 Mac OS X (10.4.7)

New Macbook Pro Optical Drive Issues

Okay. So I'm new at college, and had to buy a computer from the University, which I did. I got a Macbook Pro, because I really do like the Mac OS much better. However, I am having constant problems with my Optical Drive. When I first got it, the drive wasn't even recognized in the System. So I turned it in to the Help Desk, they say it works, I get it back and it doesn't. So, I opened it up and re-seated connection to the board and it works. I burned a couple CDs, installed printer, etc it's all working.
Now, for some reason, the drive is constantly doing something when nothings even in there. It's constantly making noises and such, and it will freeze my computer every couple minutes, locking me out. Even while I'm typing this, it's constantly freezing and stuff. When I put a disc in, it's not recognized. I just checked in the Profiler and now the drive isn't seen anymore. What's going on?? Please help!!

After taking it in to the tech department, I gave up on them and opened it myself. Re-seated the connection from the Superdrive to the main board, and it works fine.

Macbook pro optical drive stopped working after installation of mavericks

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