Macbook pro osx 10.7.5 won't shut down

Can someone please tell me how to resolve this? I've been to Activity Monitor and, though I'm not sure what I'm looking at, I don't think anything else is actually in progress. I'm trying to avoid doing a hard shut down.

what does it say when you just press power button once?

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    Portables with built-in batteries
    Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
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    MacBook (13-inch, Late 2009) and later
    MacBook Air
    MacBook Air, all versions
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    MacBook Pro (15-inch, Mid 2009) and later
    MacBook Pro (Retina, Mid 2012)
    MacBook Pro (17-inch, Early 2009) and later
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  • MacBook Pro randomly blacks out and have to shut down

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    Below find the article from Apple support site. It may apply in this situation.
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    To start up your computer in Apple Hardware Test:
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    s
    p
    o
    i
    l
    e
    r
    a
    l
    e
    r
    t
    Additional Information
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