MacBook Pro OSX 10.9.2 running slow, any help?
I recently experienced a slow start up for my MacBook Pro OSX 10.9.2 - hence I tried all possible tests from here: http://support.apple.com/kb/ts2570
I managed to get pass the boot via the safe mode theory, I'm not sure what that means but at least now I can get onto my mac
However, now I'm experiencing a very slow macbook, too slow for me to even use effectively.
I have more than enough available free space on the laptop, its updated to the newest version (I think) and I've seen on other discussions of the biggest culprits to slow the mac: MacKeeper and Chrome (both of which I have now comepletely and thoroughly removed from my laptop)... despite this, it still appears to be very slow. Any help on what to do?
P.s. What's more, I have no idea how to back up my information via TimeMachine (and I am not sure where to get this external drive, any help on this too - I really don't want to loose ALL my files!)
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
My macbook pro 2010 is really laggy and slow any help
my macbook pro 2010 is really laggy and slow any help
Hi..
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon on your Desktop.
Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
Freeing Up Hard Disk Space - Mac GuidesFreeing Up Hard Disk Space - Mac Guides
Starting up in Safe Mode deletes system caches that can help also. Keep in mind a Safe Mode boot takes longer then a normal boot so be patient. Once you see the Desktop, click the Apple menu icon top left in your screen. From the drop down menu click Restart.
And disabling the resume feature can help.
Open System Preferences > General. Deselect: Reopen windows when quitting and re-opening apps -
MacBook Pro Mid-2009 (5,5) Running Slow! Help!
My MacBook Pro 5,5 Mid-2009 is running PAINFULLY slow. Can anyone help?
Here's my report from EtreCheck:
EtreCheck version: 1.9.12 (48)
Report generated August 7, 2014 at 9:37:20 PM EDT
Hardware Information:
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
8 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:8:29
Disk Information:
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 159.18 GB (55.65 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. Built-in iSight
USB Flash Disk 4.01 GB
USB DISK (disk1s1) /Volumes/USB DISK: 4.01 GB (3.96 GB free)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents:
[running] com.sophos.uiserver.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Google Drive
KiesAgent
fuspredownloader
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 148.25 GB Disk used: 96.42 GB
Destinations:
Eve Backup [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 2
Oldest backup: 2014-08-07 22:44:14 +0000
Last backup: 2014-08-07 22:56:36 +0000
Size of backup disk: Excellent
Backup size 465.44 GB > (Disk size 148.25 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% firefox
4% WindowServer
1% hidd
0% fontd
0% InterCheck
Top Processes by Memory:
185 MB firefox
164 MB InterCheck
147 MB SophosScanD
74 MB Dropbox
74 MB mds_stores
Virtual Memory Information:
4.88 GB Free RAM
1.39 GB Active RAM
954 MB Inactive RAM
565 MB Wired RAM
258 MB Page-ins
0 B Page-outsUninstall Sophos
Removing Sophos Anti-Virus for Mac OS X
and the Samsung drivers as per the developers instructions. Those drivers might only need updating.
Kernel Extensions:
[not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Launch Daemons:
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
Launch Agents:
[running] com.sophos.uiserver.plist Support
Pete -
i am unable to use airdrop between my 6 plus and MacBook Pro (13-inch, Late 2011) running yosemite.any solutions? thank you
There aren’t any. AirDrop between the platforms requires that the Mac support Bluetooth 4.0, which wasn’t introduced to them until the 2012 models.
(118296) -
I have a 2nd Gen iPod Touch, and a 2008 MacBook Pro OSX Ver. 10.5.8
I've used .Mac/MobileMe since 2008 and I have all of my documents on iDisk. If I upgrade to iCloud, what is going to happen? I know all of my stuff will be in the cloud, but will I be able to access it in any way with this equipment?
In short, is there any point in me upgrading to iCloud?
Thanks!Welcome to the Apple Community.
You need Lion to run iCloud, if your MacBook can't be upgraded to Lion, it can't run iCloud.
ICloud does not replace iDisk, which you could continue to use until it is retired in June 2012 (with or without upgrading to iCloud) -
MacBook Pro (15-inch, Late 2011) running slow on start-up
Hi,
My MacBook Pro (15-inch, Late 2011) seems to be running very slow on start-up and when i have more than two applications open. This only seems to have become apparent following my upgrade to Yosemite. I read a few blogs and i decided to disable FileVault in the hope that it would speed up, but it has not. I have also verified and repaired permissions of the HD and start-up disk in Recovery mode. Can anyone help?
EtreCheck version: 2.1.8 (121)
Report generated 3 March 2015 12:40:16 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 132
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1680 x 1050
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 4:7:9
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (541.25 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
5 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
Moom Application (/Applications/Moom.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Perian [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.30 GB Disk used: 208.05 GB
Destinations:
Data [Network]
Total size: 997.71 GB
Total number of backups: 2
Oldest backup: 2015-03-02 13:22:43 +0000
Last backup: 2015-03-02 19:11:38 +0000
Size of backup disk: Adequate
Backup size 997.71 GB > (Disk used 208.05 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
5% mds
1% hidd
1% ocspd
0% Moom
Top Processes by Memory: ℹ️
189 MB mds_stores
142 MB com.apple.WebKit.WebContent
129 MB Safari
116 MB Opera
103 MB Finder
Virtual Memory Information: ℹ️
245 MB Free RAM
1.52 GB Active RAM
1.30 GB Inactive RAM
1.07 GB Wired RAM
16.09 GB Page-ins
345 MB Page-outs
Diagnostics Information: ℹ️
Mar 3, 2015, 08:31:59 AM Self test - passed
Mar 2, 2015, 05:28:19 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-02-172819_[reda cted].crash
Mar 2, 2015, 10:28:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-03-02-102856_[redacted].crash
Mar 2, 2015, 10:28:23 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-02-102823_[ redacted].cpu_resource.diag [Click for details]
Mar 2, 2015, 10:26:39 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-02-102639_[ redacted].cpu_resource.diag [Click for details]
Mar 2, 2015, 10:18:19 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-101819_[re dacted].crash
Mar 2, 2015, 10:18:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-101818_[re dacted].crash
Mar 2, 2015, 10:15:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-101551_[re dacted].crash
Mar 2, 2015, 10:15:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-101549_[re dacted].crash
Mar 2, 2015, 09:35:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-093509_[re dacted].crash
Mar 2, 2015, 09:35:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-093507_[re dacted].crash
Mar 2, 2015, 09:31:16 AM /Library/Logs/DiagnosticReports/???_2015-03-02-093116_[redacted].cpu_resource.d iag [Click for details]
Mar 2, 2015, 09:30:38 AM /Library/Logs/DiagnosticReports/???_2015-03-02-093038_[redacted].cpu_resource.d iag [Click for details]
Mar 2, 2015, 09:16:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-091653_[re dacted].crash
Mar 2, 2015, 09:16:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-02-091652_[re dacted].crash
Mar 1, 2015, 07:57:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-195737_[re dacted].crash
Mar 1, 2015, 07:57:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-195728_[re dacted].crash
Mar 1, 2015, 02:08:32 PM /Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-01-140832_[redacted].hang
Mar 1, 2015, 02:06:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-140611_[re dacted].crash
Mar 1, 2015, 02:06:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-140604_[re dacted].crash
Mar 1, 2015, 01:58:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-135827_[re dacted].crash
Mar 1, 2015, 01:58:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-135825_[re dacted].crash
Mar 1, 2015, 01:11:42 PM /Library/Logs/DiagnosticReports/iTunes_2015-03-01-131142_[redacted].cpu_resourc e.diag [Click for details]
Mar 1, 2015, 12:35:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-123556_[re dacted].crash
Mar 1, 2015, 12:35:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-123555_[re dacted].crash
Mar 1, 2015, 12:27:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-122743_[re dacted].crash
Mar 1, 2015, 12:27:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-122742_[re dacted].crash
Mar 1, 2015, 11:02:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-110254_[re dacted].crash
Mar 1, 2015, 11:02:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-01-110253_[re dacted].crash
Thanks for your help.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook pro 13 late 2013 is running slower
EtreCheck version: 2.1.8 (121)
Report generated 13 April 2015 11:55:52 AEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 97
Video Information: ℹ️
Intel Iris
Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 19:49:1
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (60.49 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[killed] com.apple.wdhelper.plist
one process killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.ea.origin.ESHelper.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.7r157 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 40 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
1% Battery Health
0% fontd
0% hidd
0% NotificationCenter
Top Processes by Memory: ℹ️
86 MB com.apple.WebKit.WebContent
69 MB Safari
69 MB Finder
60 MB WindowServer
52 MB Terminal
Virtual Memory Information: ℹ️
219 MB Free RAM
1.19 GB Active RAM
1.25 GB Inactive RAM
832 MB Wired RAM
7.40 GB Page-ins
231 MB Page-outs
Diagnostics Information: ℹ️
Apr 12, 2015, 11:47:42 PM /Library/Logs/DiagnosticReports/OriginClient_2015-04-12-234742_[redacted].cpu_r esource.diag [Click for details]
Apr 12, 2015, 10:58:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/accountsd_2015-04-12-225833_[r edacted].crash
Apr 12, 2015, 04:06:32 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro 10.6.8 is running slow
Hi,
I have noticed that my MacBook Pro started running extremely slow the past few weeks. I downloaded the etrecheck and ran a test. The results are as follows. I appreciate any help.
Problem description:
My macbook pro is running slow. It is a 10.6.8
EtreCheck version: 2.1.1 (104)
Report generated December 9, 2014 12:21:37 AM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 44 days 7:17:6
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.72 GB (161.40 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.0 - SDK 10.8) [Support]
[loaded] com.sophos.nke.swi (9.2.0 - SDK 10.8) [Support]
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Support]
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.sophos.uiserver.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.sophos.common.servicemanager.plist [Support]
User Launch Agents: ℹ️
[failed] [email protected]t.plist
[loaded] com.divx.agent.postinstall.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper UNKNOWNHidden (missing value)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
CouponPrinterPluginMac1.0.0.7: Version: CouponPrinterPluginMac 1.0.0.4 - SDK 10.7 [Support]
OVSHelper: Version: 1.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5 [Support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
DivX [Support]
Flash Player [Support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
62% SophosAVAgent
46% plugin-container
18% firefox
5% WindowServer
4% Sophos Anti-Virus
Top Processes by Memory: ℹ️
618 MB firefox
498 MB SophosWebIntelligence
180 MB SophosConfigD
172 MB SophosScanD
168 MB plugin-container
Virtual Memory Information: ℹ️
99 MB Free RAM
2.12 GB Active RAM
1.00 GB Inactive RAM
801 MB Wired RAM
48.60 GB Page-ins
9.77 GB Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 10:55:22 PM plugin-container_2014-12-07-225522_[redacted].crashThank you. I restarted my MacBook Pro and it works well now.
-
Macbook pro with 10.9.4 running slow / slow startup
Hey guys - I hope that you will be able to help me
Lately my macbook pro has been running generally slow - the spinning circle is often appering, programs are starting up slowly, and the startup takes more than 1,5 min and around 3 min before it can launce any app.
I have seen others been able to troubleshoot their problem with the EtreCheck - mine follows here - thanks in advance!
EtreCheck version: 1.9.12 (48)
Report generated 24. jul. 2014 22.33.51 CEST
Hardware Information:
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1280 x 800
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:10:3
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 499,25 GB (328,41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.cisco.kext.acsock (1.1.0 - SDK 10.6) Support
[not loaded] com.numark.omnicontrol.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.omnicontrol.usb_TIGER (2.1.18 - SDK 10.4) Support
Launch Daemons:
[running] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 65 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% hidd
0% fontd
0% firefox
0% SpotifyWebHelper
Top Processes by Memory:
303 MB firefox
164 MB mds_stores
106 MB com.apple.IconServicesAgent
66 MB Finder
49 MB WindowServer
Virtual Memory Information:
5.60 GB Free RAM
1.36 GB Active RAM
330 MB Inactive RAM
727 MB Wired RAM
265 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Problem description:
too much inactive memory 1.87 gb and free memory only 35 mb
EtreCheck version: 2.1.1 (104)
Report generated 10 December 2014 3:30:26 pm IST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
5 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:42:54
Disk Information: ℹ️
WDC WD5000LPVT-80G33T2 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
[redacted] (disk0s2) / : 499.25 GB (142.01 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.driver.KUSBModemCDC07 (4.0.2) [Support]
[not loaded] com.driver.KUSBModemDataA07 (4.0.2) [Support]
Startup Items: ℹ️
JHHPortDetect: Path: /Library/StartupItems/JHHPortDetect
Sudochmod: Path: /Library/StartupItems/Sudochmod
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.bjango.istatmenusagent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] jp.co.canon.CUPSCAPT.BG.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
[loaded] org.tcpdump.chmod_bpf.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Caffeine Application (/Applications/Caffeine.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
HyperDock Helper UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
SharePointBrowserPlugin: Version: 14.0.0 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
zako: Version: zako 1.0.0.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
Safari Extensions: ℹ️
AdBlock
ClickToFlash
Awesome Screenshot
Breaking News
The New York Times
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Arupreet: Disk size: 499.25 GB Disk used: 357.24 GB
Destinations:
CHIKKI [Local]
Total size: 331.41 GB
Total number of backups: 2
Oldest backup: 2014-06-10 13:36:00 +0000
Last backup: 2014-09-08 13:57:40 +0000
Size of backup disk: Too small
Backup size 331.41 GB < (Disk used 357.24 GB X 3)
Top Processes by CPU: ℹ️
8% python
3% WindowServer
3% uTorrent
2% SystemUIServer
0% mtmfs
Top Processes by Memory: ℹ️
1.29 GB JavaAppLauncher
123 MB SystemUIServer
102 MB iStatMenusDaemon
86 MB com.apple.WebKit.WebContent
81 MB WindowServer
Virtual Memory Information: ℹ️
50 MB Free RAM
1.97 GB Active RAM
1.90 GB Inactive RAM
673 MB Wired RAM
6.70 GB Page-ins
8 MB Page-outs
Diagnostics Information: ℹ️
Dec 10, 2014, 10:48:11 AM Self test - passed
Dec 9, 2014, 02:54:15 AM VLC_2014-12-09-025415_Arus-MacBook-Pro.crashNot sure if using Terminal would help:
Launch Activity Monitor
Select Memory tab
Launch Terminal
type sudo purge
password
10-15 sec later Terminal should refresh and show freed memory & cache -
Macbook Pro 13 inch early 2011 running slow
Hi, I've had my Macbook Pro (13", early 2011) for about three years now and it has been very well behaved up until now. It has 4GB of ram and is the basic model of its kind. I recently upgraded the operating system to Mavericks but I noticed it was being slow even before the upgrade. I have everything backed up on an external hard drive through time machine so data loss isn't a worry.
I have noticed that opening applications such as Mail, Word, Google Chrome, iCal, Spotify and iPhoto have become increasingly slow and browsing the internet (youtube, tumblr, etc) is similarly slow with content and sound lagging. I wonder if I should buy and install more ram? Or is it a problem with the hard drive? On average how long would a macbook pro of this age last?
Any help would be much appreciated!
PS- I'm sorry if this topic has been posted other times!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I can download the installer and even get flash about 50% downloaded before it tells me to close safari. When I closes safari it pops up with the same error massage as if i didn't close it. I made sure my security setting will allow add-ons and termed to start over several times, What am I doing wrong?
Hiya...
Has same problem... tried closing all Safari windows but it wouldn't work...
Realised that you have to "Quit Safari" instead of just closing all the safari windows... and the installer start to download again and ta-da... my adobe flash player is installed!
Hope this helps.... -
TS3725 MY MACBOOK PRO WILL NOT TURN ON .. ANY HELP??!!
i opend my lap top it made a noice then never turnrd on ..... power cord is attach and it shows its taking charge but my comp wont start
any help plz
dgGo step by step.
http://support.apple.com/kb/TS1365
Note: Steps 5 and 6
Step5
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
GarageBand 10.0.2 will not open on MacBook Pro 15-inch, Early 2011 running OSX 10.9.5. w/ 8 GB RAM and 1 TB SSD Samsung 840 EVO.
Have deleted (secure delete) and reinstalled several times. Got it to open once right after download... Usually crashes/hangs upon attempted start-up, then shows as "Application unresponsive". Must be forced to quit.
No other audio interfaces or drivers installed that I am aware of. Playback through onboard audio interfaces, sometimes routed to Apple TV via Cat 5 cable, out to receiver via fiber optic SPDIF, or to Panasonic HDTV via HDMI cable through Thunderbolt port.When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have a MacBook Pro 15" laptop with Retina running OSX 10.8.5. It will not recognize that my android device (Samsung Galaxy Note3). I am using the standard USB that came out of the box to connect my device to my MAC. Deleted Kies 4 MAC. Help Pls!
Dee002 wrote:
MacBook's only have 2.0 USB ports.
Wrong.
If you're not going to provide correct advice then don't repsond at all.
http://www.apple.com/macbook-pro/specs-retina/
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