MacBook Pro painfully slow, lagging after Mavericks install

I know I'm not the only one with this problem, but I'm not often able to follow the advice given to others -- it's too technical for me and uses abbreviations I'm not familiar with.  I would so appreciate any suggestions anyone might have -- expressed so people with not much expertise can follow them.  Here's the report on my machine.  Thanks!!
Hardware Information:
          MacBook Pro (13-inch, Mid 2010)
          MacBook Pro - model: MacBookPro7,1
          1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 320M - VRAM: 256 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
          HP IO: Path: /Library/StartupItems/HP IO
          HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
System Software:
          OS X 10.9.1 (13B42) - Uptime: 1 day 17:34:7
Disk Information:
          Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 249.2 GB (58.69 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-898 
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.bradfordnetworks.agent.plist
          [loaded] com.flipvideo.FlipShareServer.launchd.plist
          [loaded] com.google.keystone.daemon.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [invalid] com.oracle.java.Helper-Tool.plist
          [not loaded] com.zeobit.MacKeeper.AntiVirus
Launch Agents:
          [loaded] com.flipvideo.FlipShare.AutoRun.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.lexmark.hbnlistener.plist
          [loaded] com.lexmark.hostregister.plist
          [invalid] com.oracle.java.Java-Updater.plist
          [failed] com.wacom.pentablet.plist
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
          [failed] com.apple.SafariBookmarksSyncer.plist
          [loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
          [loaded] com.spotify.webhelper.plist
          [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          Jing
          Google Drive
          Dropbox
          AdobeResourceSynchronizer
          RealPlayer Downloader Agent
3rd Party Preference Panes:
          3ivx MPEG-4
          Flash Player
          Flip4Mac WMV
          Perian
Internet Plug-ins::
          o1dbrowserplugin: Version: 4.9.1.16010
          nplastpass: Version: 2.0.15
          WacomNetscape: Version: 1.1.0-4
          Google Earth Web Plug-in: Version: 6.0
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8
          WacomSafari: Version: 1.1.0-4
          RealPlayer Plugin: Version: (null)
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
          Silverlight: Version: 5.1.10411.0 - SDK 10.6
          Flash Player: Version: 11.9.900.170 - SDK 10.6
          iPhotoPhotocast: Version: 7.0
          googletalkbrowserplugin: Version: 4.9.1.16010
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.2.2 - SDK 10.6
User Internet Plug-ins::
          fbplugin_1_0_1: Version: (null)
          Move_Media_Player: Version: npmnqmp 071101000050
          Unity Player: Version: UnityPlayer version 1.5.1
          fbplugin_1_0_3: Version: (null)
          Picasa: Version: 1.0
          Unity Web Player: Version: UnityPlayer version 2.0.2f2
          WebEx64: Version: 1.0
Bad Fonts:
          None
Old applications:
          Cisco WebEx Event Center:          Version: 11.24.32.0 - SDK 10.5
                    /Users/christineproctor/Library/Application Support/WebEx Folder/1226/Event Center.app
          Install Spotify:          Version: 1.0 - SDK 10.5
                    /Users/christineproctor/Downloads/Install Spotify.app
          Keynote:          Version: 5.3 - SDK 10.5
                    /Applications/iWork '09/Keynote.app
          Microsoft Alerts Daemon:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.8 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Outlook:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.3 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Open XML for Excel:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          Picasa:          Version: 3.9.16 - SDK 10.4
                    /Applications/Picasa.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Snagit:          Version: 1.0.4 - SDK 10.5
                    /Applications/Snagit.app
          Solver:          Version: 1.0 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SyncServicesAgent:          Version: 14.2.2 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
          asannotation2:          Version: 8.25.31.0 - SDK 10.5
                    /Users/christineproctor/Library/Application Support/WebEx Folder/1226/asannotation2.app
          convertpdf:          Version: 1.2 - SDK 10.5
                    /Users/christineproctor/Library/Application Support/WebEx Folder/1226/convertpdf.app
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 232.09 GB Disk used: 177.43 GB
          Destinations:
                    FreeAgent Drive [Local] (Last used)
                    Total size: 465.64 GB
                    Total number of backups: 118
                    Oldest backup: 2010-04-03 16:05:08 +0000
                    Last backup: 2013-12-16 14:39:24 +0000
                    Size of backup disk: Too small
                              Backup size 465.64 GB < (Disk used 177.43 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               6%          Mail
               4%          WindowServer
               1%          Dropbox
               1%          mds
               1%          EtreCheck
Top Processes by Memory:
          180 MB          Safari
          119 MB          softwareupdated
          111 MB          com.apple.security.pboxd
          111 MB          Mail
          90 MB          Evernote
Virtual Memory Statistics:
          43 MB          Free RAM
          1.27 GB          Active RAM
          1.25 GB          Inactive RAM
          533 MB          Wired RAM
          3.34 GB          Page-ins
          210 MB          Page-outs

MacKeeper is not capable of doing anything that can't be accomplished more safely and easily using the Mac's built-in tools.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it updated with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

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  • MacBook Pro (2011) slowed down after Yosemite installed

    I ran Etrecheck and got the following.  Is this a memory problem or a software problem?  Thanks!
    Problem description:
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    EtreCheck version: 2.1.8 (121)
    Report generated February 22, 2015 at 12:14:43 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
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        Intel HD Graphics 3000 - VRAM: 384 MB
        AMD Radeon HD 6750M - VRAM: 512 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 86 days 1:38:58
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (302.21 GB free)
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS31N 
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        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
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        Apple Inc. thunderbolt_bus
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        [not loaded]    com.microsoft.driver.MicrosoftMouse (6.2.1) [Click for support]
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            /System/Library/Extensions/MicrosoftMouse.kext/Contents/PlugIns
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        [not loaded]    com.microsoft.driver.MicrosoftMouseUSB (6.2.1) [Click for support]
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.gamed.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.rcd.plist
        [killed]    com.apple.sbd.plist
        [killed]    com.apple.scopedbookmarkagent.xpc.plist
        [running]    jp.co.Toshiba.autorun.plist [Click for support]
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    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.GSSCred.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nesessionmanager.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.systemstats.analysis.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
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    Launch Agents: ℹ️
        [running]    com.wyse.MacCompanion.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.wyse.PocketCloud.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
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        MicrosoftMouseHelper    Application  (/Library/PreferencePanes/Microsoft Mouse.prefPane/Contents/Resources/MicrosoftMouseHelper.app)
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        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
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        SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 [Click for support]
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        GMail Counter
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Microsoft Mouse  [Click for support]
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  • Macbook Pro running slow/(crawling) after 10.9.4 update

    I paste in information on the system from EtreCheck below.
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    SYSTEM -INFO:
    EtreCheck version: 1.9.12 (48)
    Report generated 10 Jul 2014 12:06:30 GMT+2
    Hardware Information:
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.8 GHz Intel Core i7 CPU: 2 cores
      4 GB RAM
    Video Information:
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      Color LCD 1280 x 800
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      [failed] com.apple.msrpc.netlogon.plist
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      [loaded] com.adobe.fpsaud.plist Support
    Launch Agents:
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      [running] com.zoom.R16DeviceManager.plist.svn-base Support
      [running] com.zoom.R16DeviceManager.plist Support
    User Launch Agents:
      [failed] com.fastestyoutubedownloader.TrialExpired.GoldFreeFirstWeek.plist Support
    User Login Items:
      iTunesHelper
    Internet Plug-ins:
      FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
      Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 537 - SDK 10.9
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
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      Flash Player  Support
      GR-55  Support
      ZOOM R16ControlPanel  Support
    Time Machine:
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 697.84 GB Disk used: 165.26 GB
      Destinations:
      Seagate Expansion Drive [Local] (Last used)
      Total size: 2
      Total number of backups: 17
      Oldest backup: 2014-07-04 07:43:35 +0000
      Last backup: 2014-07-10 10:39:24 +0000
      Size of backup disk: Adequate
      Backup size 2  > (Disk used 165.26 GB X 3)
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      All volumes being backed up may not be listed.
    Top Processes by CPU:
          0% hidd
          0% WindowServer
          0% RDUSB0127Setupd
          0% SystemUIServer
          0% Finder
    Top Processes by Memory:
      219 MB mds_stores
      70 MB Finder
      61 MB Safari
      57 MB WindowServer
      41 MB mds
    Virtual Memory Information:
      1.71 GB Free RAM
      1.15 GB Active RAM
      131 MB Inactive RAM
      1.01 GB Wired RAM
      255 MB Page-ins
      0 B Page-outs

    Thanks Melophage
    You ask some  (5) questions regarding the output of Etrecheck
    Re #4 :"Have you tried uninstalling the fastestyoutubedownloader.com user launch agent, in case that’s causing a problem?"
    Yes, now I have.  Now it takes 40 min. from powerup to the login screen.!
    My system report  showed as I posted, before the removal:
    "User Launch Agents:
      [failed] com.fastestyoutubedownloader.TrialExpired.GoldFreeFirstWeek.plist"
    I am ignorant about the matter.  I too was surprised to find that item and the conspiracy deamon on my left shoulder had wild thoughts.
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    I really don't think so.
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    I couldnt see what it was really doing from its content, it seems to me it should do nothing if the application was not found.
    Re # 1 and #2
    I have had these drivers all the time and not experienced problems with earlier versions of Mavericks.
    Also, the ZOOM and the GR-55 is not connected.
    Both had at least their own kernel-extension, a launch agent and a preference panel, but possibly more.
    But I have now tried the Uninstaller that accompanies the GR-55 driver  to remove it.  It gave no improvements.
    Re # 5
    I have apperently two Flash Players, both have the same version number, one is outdated.?
    Probably not good, but probably not my main problem(s).? I'm not using Flash often.
    Re # 3
    I have no idea, what the following listing
    Launch Agents:
      [invalid] entries
    may refer to. In my HD/Library/LaunchAgents folder I only have
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    I think this is not my primary problem though? even if  I am curious where it comes from.
    My Conclusions
    Obviously with a boot time of more than 45 min  doing diagosics and tests takes long time.
    The Disk Utility verifies the disk as OK.   Onyx verifies the disk as OK (mabe the same test?).
    I think my maachine is just getting worse.  There must be a serious problem, not  just a fine tuning issue.
    The conspiracy deamon on my other sholder tells me that Apple have decided its time for me to buy a new computer again :-) ,It  would have been a good idea if not for the pain of  reinstalling licensed software which will require a 2 week vacaition doing nothing but restoring, Possibly having to purchase new licences costing more than the computer.

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    Hello SerenAlyx
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    http://support.apple.com/kb/ts3148
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
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    -Norm G.

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    EtreCheck version: 2.1.8 (121)
    Report generated March 24, 2015 at 2:16:55 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 431
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D113c) - Time since boot: 0:25:56
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) /Volumes/Macintosh HD : 498.88 GB (345.40 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Western Digital My Book 1140 2 TB
            EFI (disk2s1) <not mounted> : 210 MB
            MBPClone (disk2s2) /Volumes/MBPClone : 249.35 GB (119.30 GB free)
            Recovery HD (disk2s3) <not mounted>  [Recovery]: 784 MB
            Clone27iMac (disk2s4) /Volumes/Clone27iMac : 1.08 TB (918.40 GB free)
            Recovery HD (disk2s5) <not mounted>  [Recovery]: 650 MB
            MediaorWhatever (disk2s6) / : 665.53 GB (583.65 GB free)
            Recovery HD (disk2s7) <not mounted>  [Recovery]: 650 MB
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.ricoh.print.kext.USBPrintClass (3.01) [Click for support]
            /Volumes/MBPClone/Applications/DiskWarrior.app
        [not loaded]    com.alsoft.Preview (4.4) [Click for support]
            /Volumes/MBPClone/Library/Sophos Anti-Virus/InterCheck.app
        [not loaded]    com.sophos.kext.sav (8.0.14 - SDK 10.5) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    net.culater.SIMBL.Agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.bombich.ccc.plist [Click for support]
        [running]    com.bombich.ccchelper.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.transcend.TSTRIMHandlerHelp.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        WD Quick View    Application  (/Library/Application Support/WDSmartware/WDQuickView.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.3.2.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Scorch: Version: 6.2.0 [Click for support]
        DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Perian  [Click for support]
        WDQuickView  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
        Destinations:
            MBP Backup [Local]
            Total size: 299.73 GB
            Total number of backups: 20
            Oldest backup: 2013-03-14 16:58:24 +0000
            Last backup: 2014-02-25 16:24:25 +0000
            Size of backup disk: Excellent
                Backup size 299.73 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             3%    mds
             0%    AppleSpell
             0%    fontd
             0%    mds_stores
    Top Processes by Memory: ℹ️
        249 MB    mds_stores
        150 MB    Finder
        116 MB    Dock
        116 MB    Spotlight
        73 MB    ocspd
    Virtual Memory Information: ℹ️
        801 MB    Free RAM
        1.59 GB    Active RAM
        785 MB    Inactive RAM
        1.09 GB    Wired RAM
        2.01 GB    Page-ins
        446 KB    Page-outs
    Diagnostics Information: ℹ️
        Mar 24, 2015, 01:44:49 PM    Self test - passed
        Mar 22, 2015, 10:30:37 PM    /Library/Logs/DiagnosticReports/VideoMemoryTool_2015-03-22-223037_[redacted].cr ash

    Drive Partition and Format
    1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
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    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
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  • MacBook Pro Fan running fast after Mavericks update

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    Hey emilyiow,
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  • Painfully slow MBP after Yosemite Install. Etrecheck included. Help!

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    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
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      4 GB RAM Upgradeable
      BANK 0/DIMM0
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      BANK 1/DIMM0
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      Wireless:  en1: 802.11 a/b/g/n
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      AMD Radeon HD 6490M - VRAM: 256 MB
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      Hitachi HTS725050A9A362 disk0 : (500.11 GB)
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      Mac App Store and identified developers
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      /System/Library/Extensions
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      [loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) Support
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      [failed] com.apple.watchdogd.plist
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      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [not loaded] com.adobe.AdobeCreativeCloud.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
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      [not loaded] com.adobe.fpsaud.plist Support
      [not loaded] com.fitbit.galileod.plist Support
      [not loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
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      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
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      AdobePDFViewerNPAPI: Version: 10.1.12 Support
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      QuickTime Plugin: Version: 7.7.3
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      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.1.12 Support
      WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
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    3rd Party Preference Panes: ℹ️
      BodyMedia SYNC  Support
      Flash Player  Support
      MusicManager  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Destinations:
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      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
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          98% corestoraged
          6% WindowServer
          4% kextd
          3% syslogd
          1% ps
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      142 MB com.apple.WebKit.WebContent
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      120 MB Safari
      77 MB ocspd
      73 MB WindowServer
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      1.69 GB Active RAM
      1.64 GB Inactive RAM
      669 MB Wired RAM
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      31 MB Page-outs
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    Hi epwebb,
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    Leo

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    i have macbook pro; its now 9 months. my macbook pro is a mid-2010 model with intel is getting slower and slower. sometimes it just hangs on for several minutes. what should i do now?

    thanks for your suggestion. I just made a call to apple service center. they have also suggested me to go there and do a hardware test... thanks a lot.

  • Macbook Pro freezes when sleeping after Lion install

    Anyone else experiencing this? I have the early 2010 Macbook Pro 15".
    Has always ran flawlessly. Installed Lion last week and over all Lion is running great on it.
    However occasionally when I close the lid and open it later my MPB doesn't wake up. Screen is black. Keyboad lights up.
    I tap my keyboard, the track pad. Press the power button quickly. Nothing. I have to do a forced restart.
    Initially it was doing it may once a day (maybe once every 9 or 10 times I put it to sleep).
    Then it started doing it more frequently.
    Yesterday it froze and I did a forced quit and a lot of my prefrence/system files got trashed apparently. Many of my apps stopped working or didn't recognize thier passwords and such or reported missing critical files. I tried various apps to repair the HD/files but it was obvious too much damange had been done. fortunately I had a Time Machine back up 12 hours old so I just did a complete restore (worked great btw).
    Everything's working great again except the sleep issue is still there.
    I've reset the SMC/PRAM. Still get the sleep/freezes.
    I'm concerned more forced restarts is going to trash my system folder again.
    Any ideas on what to do next?

    So should I just purchase new RAM and install it?

  • Macbook pro turns off suddenly after the installing of a new 1Gb Ram

    Hi everybody, ive just intalled today a new 1Gb RAM module from the apple store and now my macbook pro is 2Gb.
    The thing is that today it have just turn off suddenly, loosing all my work, two times. It never happened before so i think that its just because of the RAM but, can this normally happens? Wat do you think i should do?
    Thank u very much!

    Sounds like you didn't install the RAM properly. Open back up, take the RAM out, carefully reseat it until you're sure it is all the way in, then put your computer back together and see if that solves the problem.

  • MacBook Pro running slow even after RAM update.

    I upgraded from 512 to 2GB of memory because Mac was running slow such as applications would some times take forever to open especially files on quicktime. After the upgrade though i have the same problem, Slow performance. Any advice or solutions?

    Hi Vetty, and welcome to Apple Discussions.
    It would help to know exactly which model of MBP you have.
    Also, how much free space do you have available on your HD? If under 10%, that is likely the problem.
    Some things you can try:
    Background Maintenance in Terminal
    1. Log in to an administrator’s account.
    2. Open Terminal (located in Applications, Utilities).
    3. Copy and paste in the following command (or type it exactly):
    sudo periodic daily weekly monthly
    4. Press Return.
    5. Type in your password when asked (note: you will not see anything being entered as you type your password).
    6. Hit Return.
    7. Wait until the Terminal prompt returns; this can take 5-10 minutes, but is usually under 5 minutes (the prompt returning will be your only notice that the tasks have finished).
    8. Quit Terminal.
    Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen go to Installer Menu>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).
    Repair Permissions: Applications>Utilities>Disk Utility>select HD in panel at left>click on Repair Permissions at bottom of main window and allow process to finish before quitting DU.
    Safe Boot
    PRAM Reset
    SMC Reset

  • 2011 Macbook pro painfully slow, but CPU usage is almost nothing

    I brought this macbook almost a year ago now and expect that my warranty has almost run out. At first the computer was fine and i could run almost every program on the computer without effecting performance, the almost suddenly the computer became slow, and gradually got worse. I now have trouble simply opening safari without it freezing for a few seconds to a few minutes. I work on the computer and it regularly crashes causing me to loose data.
    i have tried resetting the P-RAM and deleting various files, searching for viruses etc. but nothing seems to make a difference. I would find it hard to format the drive and start again as i have about 300gb of files to backup and no way of doing that.
    I can't take it to apple as the comuputer was an insurance replacment for a lost laptop and the warranty is with the insurance company, not apple.
    Anything erlse i can try? It's running lion OSX 10.7.4
    Thanks
    Ryan

    If you have an external drive that you can set time machine to back up to that is ideal.  There is no way to backup without some form of external media whether it be a single drive, a network drive etc.  Since the problem you are describing could be the hard drive it's a good idea to backup before you try anything that might stress the drive.
    Any new Apple should be eligible for Apple Care no matter who you got it from, all you have to do is register it in its first year. 

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