MacBook Pro Random Reboots!

Hey,
I need help with my MacBook Pro. It's the first unibody, from october 2008, 15 inch.
Its running Mac OS X 10.6.8.
The problem is that it just shuts down randomly. Afterwards, it reboots. I can't do it on purpose and sometimes it happens twice or three times a day, sometimes it doesn't happen for a couple of days. Sometimes late at night under no load, sometimes under normal use.
Do you need any crash logs or more information? Where can I find them?
Thanks for any help,
Marvin

Boot into Safe Mode. If the problem ceases then you need to remove Virtual Box and the software that installed com.bluecoat.kext.bckd 4.4.1f20. If this does not fix the problem then make a Genius Appointment and take it in for service.

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  • MacBook Pro randomly reboots (desperate plea for help)

    Hi,
    I've been trying to fix my dad's MacBook Pro for 2 days now and I'm very near to just throwing it out a window and telling him to never buy Apple again. I've done multiple OSX reinstalls, followed various guides on fixing - what seemed like - my specific problem and called Apple Support in the Netherlands numerous times, but all to no avail. There's so little info on what's actually going wrong and everywhere I look the solution always suggests i try to reinstall OSX (ML in my case). But when I do, the problem is still there. I'm fed up.
    I know (now) there's a million threads out there describing random reboots, but I thought I'd try it anyway.
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    0xffffff807cc5ab30 : 0xffffff7f81b9ec85
    0xffffff807cc5abc0 : 0xffffff7f81c985b7
    0xffffff807cc5ac20 : 0xffffff7f81c9862b
    0xffffff807cc5ac90 : 0xffffff7f81fad883
    0xffffff807cc5add0 : 0xffffff7f81cbe75d
    0xffffff807cc5ae00 : 0xffffff7f81ba89e6
    0xffffff807cc5aeb0 : 0xffffff7f81ba40b8
    0xffffff807cc5b0a0 : 0xffffff7f81ba52e4
    0xffffff807cc5b170 : 0xffffff7f82c0e2f5
    0xffffff807cc5b2f0 : 0xffffff7f82c0b62b
    0xffffff807cc5b370 : 0xffffff7f82c0c408
    0xffffff807cc5b400 : 0xffffff7f82c0c9c7
    0xffffff807cc5b530 : 0xffffff7f82c0d47c
    0xffffff807cc5b640 : 0xffffff7f82c2c1da
    0xffffff807cc5b680 : 0xffffff7f82c2d378
    0xffffff807cc5b930 : 0xffffff7f82c3f8aa
    0xffffff807cc5baa0 : 0xffffff7f82c401f4
    0xffffff807cc5bae0 : 0xffffff7f82c40d13
    0xffffff807cc5bb20 : 0xffffff7f82c35eea
    0xffffff807cc5bb50 : 0xffffff7f82c18ddf
    0xffffff807cc5bba0 : 0xffffff8001865313
    0xffffff807cc5bbc0 : 0xffffff8001865eed
    0xffffff807cc5bc20 : 0xffffff80018638ef
    0xffffff807cc5bd70 : 0xffffff80014981a1
    0xffffff807cc5be80 : 0xffffff8001420abd
    0xffffff807cc5beb0 : 0xffffff8001410448
    0xffffff807cc5bf00 : 0xffffff80014195fb
    0xffffff807cc5bf70 : 0xffffff80014a5ad6
    0xffffff807cc5bfb0 : 0xffffff80014ced13
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             com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f81b37 000->0xffffff7f81e39fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f81aac000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f81b23000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f81ae0000
             com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f8 1e47000->0xffffff7f82169fff
                dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f81b 37000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f81aac000
             com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f82bd5000 ->0xffffff7f82c97fff
                dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f81b 37000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f81b23000
                dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f81aac000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f81ae0000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    12B19
    Kernel version:
    Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
    Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
    Kernel slide:     0x0000000001200000
    Kernel text base: 0xffffff8001400000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 427271244676
    last loaded kext at 309567224220: com.apple.filesystems.afpfs          10.0 (addr 0xffffff7f8379b000, size 348160)
    last unloaded kext at 153914401036: com.apple.driver.AppleUSBUHCI          5.1.5 (addr 0xffffff7f82429000, size 65536)
    loaded kexts:
    com.apple.filesystems.afpfs          10.0
    com.apple.nke.asp_tcp          7.0.0
    com.apple.driver.AppleBluetoothMultitouch          75.15
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleHDA          2.3.0f2
    com.apple.driver.AppleMikeyDriver          2.3.0f2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.driver.AppleMuxControl          3.2.6
    com.apple.driver.ApplePolicyControl          3.2.6
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.GeForce          8.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleSMCLMU          2.0.2d0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleIntelHDGraphics          8.0.0
    com.apple.driver.AppleIntelHDGraphicsFB          8.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.driver.AppleUSBTCButtons          235.4
    com.apple.driver.AppleUSBTCKeyboard          235.4
    com.apple.driver.AppleUSBCardReader          3.1.0
    com.apple.driver.AppleIRController          320.15
    com.apple.iokit.SCSITaskUserClient          3.5.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.2.1
    com.apple.driver.AppleUSBHub          5.1.6
    com.apple.driver.AppleFWOHCI          4.9.5
    com.apple.driver.AppleAHCIPort          2.4.0
    com.apple.driver.AirPort.Brcm4331          601.15.21
    com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
    com.apple.driver.AppleUSBEHCI          5.1.5
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleACPIButtons          1.6
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.6
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.driver.IOBluetoothHIDDriver          4.0.9f8
    com.apple.driver.AppleMultitouchDriver          235.27
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.3.0f2
    com.apple.iokit.IOAudioFamily          1.8.9fc9
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.IOSurface          86.0.2
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.iokit.IOBluetoothFamily          4.0.9f8
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.2.6
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.nvidia.nv50hal          8.0.0
    com.apple.NVDAResman          8.0.0
    com.apple.driver.AppleSMC          3.1.3d11
    com.apple.driver.AppleHDAController          2.3.0f2
    com.apple.iokit.IOHDAFamily          2.3.0f2
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.driver.IOPlatformPluginFamily          5.2.0d16
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.AppleUSBMultitouch          235.7
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
    com.apple.iokit.IOUSBMassStorageClass          3.5.0
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.5
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.2.0
    com.apple.iokit.IO80211Family          500.15
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOUSBFamily          5.1.6
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.8.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          344
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.6
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
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    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.21)
    Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST9320325ASG, 320,07 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
    Any help is greatly appreciated. All Apple Support, in all their infinite knowledge, was able to suggest was a PRAM reset and "try a different network". What a joke.
    Message was edited by: Morshouse

    Simply put there is a hardware problem. Some piece of hardware in the system has failed. That could be anything from the hard drive failing and corrupting drivers to the RAM to a part soldered on the Logic board.
    The only place/people that can fix it is Apple. More then likely by replacing the Logic board which can be expensive.
    Right never buy Apple products again. To closed of a system with only one recourse in cases like this. Giving more money to Apple to fix something that should not of gone wrong on such an expensive piece of hardware.
    Good Luck.

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    0xffffff80fbae3e50 : 0xffffff800b426bf1
    0xffffff80fbae3e80 : 0xffffff800b4139f5
    0xffffff80fbae3ef0 : 0xffffff800b41e043
    0xffffff80fbae3f70 : 0xffffff800b4c97bd
    0xffffff80fbae3fb0 : 0xffffff800b4f3b96
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             com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8d787000->0xffffff7f8d799fff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f8d77f000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bd27000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
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             com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000->0xffffff7f8c03afff
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                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000
             com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8c045000->0xffffff7f8c2eefff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13C1021
    Kernel version:
    Darwin Kernel Version 13.1.0: Wed Apr  2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
    Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
    Kernel slide:     0x000000000b200000
    Kernel text base: 0xffffff800b400000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 2370595112951
    last loaded kext at 246284976606: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d897000, size 65536)
    last unloaded kext at 392571108038: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f8d897000, size 57344)
    loaded kexts:
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleIntelHDGraphics          8.2.4
    com.apple.driver.AppleLPC          1.7.0
    com.apple.GeForceTesla          8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleMuxControl          3.4.35
    com.apple.driver.AppleIntelHDGraphicsFB          8.2.4
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleIRController          325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleUSBCardReader          3.4.1
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.kext.triggers          1.0
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.nvidia.classic.NVDAResmanTesla          8.2.4
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleGraphicsControl          3.4.35
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.AppleSMC          3.1.8
    com.apple.driver.AppleUSBMultitouch          240.9
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: KINGSTON SV300S37A120G, 120.03 GB
    Serial ATA Device: ST9320325ASG, 320.07 GB
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
    Thunderbolt Bus:

    P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Same issue here >  Macbook Pro Shuts Down Because of A...: Apple Support Communities
    Take your Mac to an Apple Store or Apple certified provider.
    Locations listed here.

  • Macbook Pro random shut down whilst using battery

    My Macbook Pro randomly shuts down whilst using battery power even though their is plenty of charge in the battery.
    Any ideas??

    does it do it when plugged in?
    Also it sounds that there's a power failure and causing it to shutdown, I would get it serviced asap, the battery connector might be faulty.

  • My MacBook Pro randomly froze during a sync to my iPhone and started making a scratching noise by the power button. I shut it off then turned it back on and it won't take me to the desk tops it will just flash a folder with a question mark in it. What do

    My MacBook Pro randomly froze during a sync to my iPhone and started making a scratching noise by the power button. I shut it off then turned it back on and it won't take me to the desk tops it will just flash a folder with a question mark in it. What do I do?

    You have a HDD problem (hopefully you have a backup).  Start with the information on this support article:
    https://support.apple.com/kb/TS1440
    Ciao.

  • MacBook Pro Random Resets

    I've been having this problem recently where my macbook pro randomly resets every now and then. I've never been able to do it whilst in OSX, only in windows. So far its only happened whilst I'm playing games in Windows but even then only a few games that I own.
    It happens whilst I'm playing world in conflict, medieval 2 total war but not during oblivion, company of heroes or supreme commander. So I'm not really sure what could be wrong.

    I am having this problem too. Here are my preliminary thoughts on the problem. When I play Command and Conquer 3, the computer just shuts off. At first, I thought this had to do with the logic board. I had just gotten it replaced via AppleCare. So I read my console log and the computer shuts off ecause of "high mem tramps".
    Because of this, then i thought it was my ram modules being bad. (I have Apple supplied ram. 2 gigs matched pair.) So i took the ram modules out. ran them individually, switched them. Still random shutdowns.
    So then i tried to localize my problem with my external peripherals. I have a 250 gb lacie external hard drive triple interface as well as a 750 gb western digital mybook external hard drive pro edition.
    I think this is where the problem lies. i've localized my problem to my WD MyBook Pro Edition II 750 gb hard drive. When I have it connected to my computer, I can't run anything that requires any strain on my graphics card. However, when I disconnect it from the computer, I can run things completely fine.
    Having said this, I'm not sure if this is exactly my problem. If anyone else wants to weigh in on this discussion, PLEASE HELP!!!
    NOTE: My computer resets when i try to run the itunes visualizer. I also have the itunes music folder set to my mybook hard drive.

  • My 2010 15 in. 2.66 Ghz i7 dual core macbook pro randomly shuts off and reboots

    I am a student at a college, and I recently bought a used MacBook Pro from the computer store which is part of a 4 year turnaround program when Faculty get new machines. It is a 2010 15 in. 2.66 GHz i7 dual core MacBook Pro, and I have had it for almost 1 week. After I got it, I installed Office 365 and Microsoft Document Connection. Almost immediately after doing this, and when I opened a Office application, it shut down. So I thought that installing Office 365 was somehow causing the computer to shut down. But over the past week, I've had maybe 3 more random shut downs including when all Office applications were quit and thus inactive. They were pretty rare, so I actually thought it wasn't such a problem because they didn't interrupt my work too badly. The screen suddenly goes black with no warning, and then immediately without me doing anything the computer reboots to grey screen, apple logo with languages / licensing stuff, tells me I shut down my computer due to a problem do I want to return to the screen I was on with all my stuff on it?, I say yes and it quickly goes to the desktop with everything I was working on pulled up.
    So I didn't mind too much until last night, when it shut down twice within rapid succession of one another. Shut down, reboot, within seconds of me clicking on mail or whatever, boom, shuts down, reboots again. That was annoying. Then this morning, I wake up, open my computer to do work, BOOM shut down 1, open again, try to work, this time I'm using Safari when boom shuts down again time #2 within 1 minute of last shut down, then BOOM shuts down A THIRD TIME this time within 5 minutes of the last shut down. But still 3 SHUT DOWN/ REBOOTS in 10 minutes. Needless to say this is extremely annoying. Also, these last three times it has been on Battery power, but last night it was plugged in, so I don't think it's a battery issue. Also, my computer was fully charged (or almost) this morning, so it's not like it's on really low battery or anything like that.
    I checked this thread: https://discussions.apple.com/thread/5044196?start=30&tstart=0, and it seems like I may be having kernel panics due to a defective NVIDIA graphics card. How do I tell what is causing these shut down cycles? How do I get it fixed? Also, needless to say, this MacBook is 4 years old, and I am not the original owner / purchaser, so I'm sure it's out of warranty. Does anyone know how much this will cost me at the Apple Store?

    ggp057,
    it could be due to the NVIDIA GPU defect in the 15-inch Mid 2010 models. It might also be due to faulty RAM. Do you know whether it has its factory-installed RAM, or if the RAM had been replaced? The GPU defect can be confirmed by making an appointment at your nearest Apple store to have them run their Video System Test on your MacBook Pro. Yes, it’s long out of warranty; the diagnostic test should be gratis, but if the defect is present, it typically costs a few hundred dollars to remedy (it involves a logic board replacement).
    Did you also receive the two grey installation DVDs which originally came in the box with your MacBook Pro? Among other things, it has your model’s Apple Hardware Test. If you didn’t receive them, and the computer store is unable to provide them to you, then you can purchase a replacement pair from Apple. The Apple Hardware Test includes a RAM test, although it isn’t able to detect all possible RAM problems.

  • Macbook Pro Keeps Rebooting randomly?

    Hello,
    My Macbook Pro started ramdomly rebooting when I installed OS X Mountain Lion 10.8.5 a few months ago.  It rarely rebooted so I figured it was some old kext that kept breaking.  I recently upgraded to Mavericks and did a clean install of it.  It now reboots much more often and has a weird kernel panic.  I am not sure whats wrong?
    Please Help!
    Here is the report
    Mon Nov  4 07:55:23 2013
    panic(cpu 1 caller 0xffffff7f8baa5fac): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fbe34000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80fb732ca0 : 0xffffff8009622f69
    0xffffff80fb732d20 : 0xffffff7f8baa5fac
    0xffffff80fb732df0 : 0xffffff7f8a10d53d
    0xffffff80fb732eb0 : 0xffffff7f8a1d9d9e
    0xffffff80fb732ef0 : 0xffffff7f8a1d9dfc
    0xffffff80fb732f60 : 0xffffff7f8a45e5be
    0xffffff80fb733090 : 0xffffff7f8a1fdd41
    0xffffff80fb7330b0 : 0xffffff7f8a11408d
    0xffffff80fb733160 : 0xffffff7f8a111bae
    0xffffff80fb733360 : 0xffffff7f8a1134d7
    0xffffff80fb733430 : 0xffffff7f8b0c427a
    0xffffff80fb733510 : 0xffffff7f8b0c1601
    0xffffff80fb733590 : 0xffffff7f8b0c2283
    0xffffff80fb733610 : 0xffffff7f8b0c2954
    0xffffff80fb733750 : 0xffffff7f8b0c33e0
    0xffffff80fb733880 : 0xffffff7f8b0f4cb4
    0xffffff80fb7338c0 : 0xffffff7f8b0f59dd
    0xffffff80fb733900 : 0xffffff7f8b0ef550
    0xffffff80fb733a70 : 0xffffff7f8b0efecc
    0xffffff80fb733ac0 : 0xffffff7f8b0eb761
    0xffffff80fb733af0 : 0xffffff7f8b0e6558
    0xffffff80fb733b20 : 0xffffff7f8b0cee64
    0xffffff80fb733b70 : 0xffffff8009acccda
    0xffffff80fb733b90 : 0xffffff8009acd83e
    0xffffff80fb733bf0 : 0xffffff8009acb28f
    0xffffff80fb733d40 : 0xffffff80096b6008
    0xffffff80fb733e50 : 0xffffff8009626bb1
    0xffffff80fb733e80 : 0xffffff80096139b5
    0xffffff80fb733ef0 : 0xffffff800961e003
    0xffffff80fb733f70 : 0xffffff80096c921d
    0xffffff80fb733fb0 : 0xffffff80096f3e26
          Kernel Extensions in backtrace:
             com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8a0bc000->0xffffff7f8a32bfff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89d5e000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8a0ac000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8a069000
             com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f8ba98000->0xffffff7f8baaafff
                dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f8ba90000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8a015000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89d5e000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8a069000
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8ba93000
             com.apple.nvidia.classic.NVDANV50HalTesla(8.1.8)[3666E0FC-87C7-3329-BD8C-2F1ADE D100A4]@0xffffff7f8a336000->0xffffff7f8a5e2fff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8a0bc000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89d5e000
             com.apple.GeForceTesla(8.1.8)[67BAF872-A238-3787-AB74-22297A51FE8F]@0xffffff7f8 b094000->0xffffff7f8b15efff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f89d5e000
                dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f8a0ac000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8a069000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.1.8)[0A1B6F41-168D-307A-BABD-162F3B3 C2786]@0xffffff7f8a0bc000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    13A603
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x0000000009400000
    Kernel text base: 0xffffff8009600000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 24755831466
    last loaded kext at 9339228238: com.symantec.kext.fw          5.3.1f9 (addr 0xffffff7f89c71000, size 36864)
    loaded kexts:
    com.symantec.kext.fw          5.3.1f9
    com.globaldelight.driver.BoomDevice          1.1
    at.obdev.nke.LittleSnitch          4050
    com.symantec.kext.ips          3.9.1f9
    com.symantec.kext.pf          5.6.1f9
    com.symantec.kext.internetSecurity          5.3.1f8
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleTyMCEDriver          1.0.2d2
    com.apple.driver.AGPM          100.14.11
    com.apple.filesystems.msdosfs          1.9
    com.apple.filesystems.ntfs          3.11
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleHDAHardwareConfigDriver          2.5.2fc2
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHDA          2.5.2fc2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleMikeyDriver          2.5.2fc2
    com.apple.driver.AppleBacklight          170.3.5
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.GeForceTesla          8.1.8
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleIntelHDGraphics          8.1.8
    com.apple.driver.AppleIntelHDGraphicsFB          8.1.8
    com.apple.nvidia.NVDAStartup          8.1.8
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.SMCMotionSensor          3.0.4d1
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyEventDriver          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.AppleUSBCardReader          3.3.5
    com.apple.driver.AppleIRController          325.7
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBUHCI          650.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.kext.triggers          1.0
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.driver.DspFuncLib          2.5.2fc2
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleHDAController          2.5.2fc2
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOHDAFamily          2.5.2fc2
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x01BA, 0x363443304D45484E4A384731374235523020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x01BA, 0x363443304D45484E4A384731374235523020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Samsung SSD 840 Series, 500.11 GB
    Serial ATA Device: WDC WD10JPVT-22A1YT0, 1 TB
    USB Device: Hub
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: Built-in iSight
    USB Device: IR Receiver
    Thunderbolt Bus:

    Hello Mikey-Bot,
    I would be concerned too if my MacBook Pro was getting recurring kernel panics.  I recommend following the steps in the section titled "Troubleshooting a recurring kernel panic" in the article below to help isolate and troubleshoot this issue:
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem."
    http://support.apple.com/kb/TS4636
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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