MacBook Pro randomly overheating
I have the Original MacBook Pro with a 1.83 GHz processor and 512 MB of ram. But recently when i try to encode video the temperature spikes in the period of a few seconds for example one time the temp went from 102F to 160F in just a few seconds then it climbs really rapidly up to 200F in just a minute of encoding. When i stop encoding i drops almost instantly back to where it was before it started encoding. I have tried to use both QuickTime Pro and Toast 10 to encode and this happened both times. So if anyone has a way to solve this problem please let me know.
That may be normal when encoding like that. The computer will automatically shut down if it gets to hot. That temp is around 212F.
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
Macsimum News Associate Editor Creator of 'Mac611 - Mobile Mac Support'
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My macbook pro randomly boot itself, I reinstall osx but it still, My macbook pro randomly boot itself, I reinstall osx but it still
this is error message after boot up
Anonymous UUID: 70FAC283-90BE-D245-EEE6-7A72809770B8
Sun May 11 15:38:58 2014
panic(cpu 0 caller 0xffffff7f8d794fb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80fd70f000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80fbae3140 : 0xffffff800b422fa9
0xffffff80fbae31c0 : 0xffffff7f8d794fb0
0xffffff80fbae3290 : 0xffffff7f8be21eab
0xffffff80fbae3350 : 0xffffff7f8beeb49a
0xffffff80fbae3390 : 0xffffff7f8beeb50a
0xffffff80fbae3400 : 0xffffff7f8c16a056
0xffffff80fbae3530 : 0xffffff7f8bf0eb39
0xffffff80fbae3550 : 0xffffff7f8be288fd
0xffffff80fbae3600 : 0xffffff7f8be26408
0xffffff80fbae3800 : 0xffffff7f8be27386
0xffffff80fbae38e0 : 0xffffff7f8cdbd9c2
0xffffff80fbae3920 : 0xffffff7f8cdcd37f
0xffffff80fbae3940 : 0xffffff7f8cdfb33b
0xffffff80fbae3980 : 0xffffff7f8cdfb39b
0xffffff80fbae39c0 : 0xffffff7f8cdd2e15
0xffffff80fbae3a10 : 0xffffff7f8cd9eb5e
0xffffff80fbae3aa0 : 0xffffff7f8cd9aae7
0xffffff80fbae3ad0 : 0xffffff7f8cd98636
0xffffff80fbae3b00 : 0xffffff800b8cbe43
0xffffff80fbae3b90 : 0xffffff800b8cdd3f
0xffffff80fbae3bf0 : 0xffffff800b8cb85f
0xffffff80fbae3d40 : 0xffffff800b4b65a8
0xffffff80fbae3e50 : 0xffffff800b426bf1
0xffffff80fbae3e80 : 0xffffff800b4139f5
0xffffff80fbae3ef0 : 0xffffff800b41e043
0xffffff80fbae3f70 : 0xffffff800b4c97bd
0xffffff80fbae3fb0 : 0xffffff800b4f3b96
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f8d787000->0xffffff7f8d799fff
dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f8d77f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8bd27000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f8d782000
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000->0xffffff7f8c03afff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8bdc2000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f8 cd7d000->0xffffff7f8ce47fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f8bdc2000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8bd7f000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f8c045000->0xffffff7f8c2eefff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f8bdd2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8baba000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x000000000b200000
Kernel text base: 0xffffff800b400000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 2370595112951
last loaded kext at 246284976606: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d897000, size 65536)
last unloaded kext at 392571108038: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8d897000, size 57344)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.GeForceTesla 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: KINGSTON SV300S37A120G, 120.03 GB
Serial ATA Device: ST9320325ASG, 320.07 GB
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127
Same issue here > Macbook Pro Shuts Down Because of A...: Apple Support Communities
Take your Mac to an Apple Store or Apple certified provider.
Locations listed here. -
Macbook Pro random shut down whilst using battery
My Macbook Pro randomly shuts down whilst using battery power even though their is plenty of charge in the battery.
Any ideas??does it do it when plugged in?
Also it sounds that there's a power failure and causing it to shutdown, I would get it serviced asap, the battery connector might be faulty. -
My MacBook Pro randomly froze during a sync to my iPhone and started making a scratching noise by the power button. I shut it off then turned it back on and it won't take me to the desk tops it will just flash a folder with a question mark in it. What do I do?
You have a HDD problem (hopefully you have a backup). Start with the information on this support article:
https://support.apple.com/kb/TS1440
Ciao. -
I've been having this problem recently where my macbook pro randomly resets every now and then. I've never been able to do it whilst in OSX, only in windows. So far its only happened whilst I'm playing games in Windows but even then only a few games that I own.
It happens whilst I'm playing world in conflict, medieval 2 total war but not during oblivion, company of heroes or supreme commander. So I'm not really sure what could be wrong.I am having this problem too. Here are my preliminary thoughts on the problem. When I play Command and Conquer 3, the computer just shuts off. At first, I thought this had to do with the logic board. I had just gotten it replaced via AppleCare. So I read my console log and the computer shuts off ecause of "high mem tramps".
Because of this, then i thought it was my ram modules being bad. (I have Apple supplied ram. 2 gigs matched pair.) So i took the ram modules out. ran them individually, switched them. Still random shutdowns.
So then i tried to localize my problem with my external peripherals. I have a 250 gb lacie external hard drive triple interface as well as a 750 gb western digital mybook external hard drive pro edition.
I think this is where the problem lies. i've localized my problem to my WD MyBook Pro Edition II 750 gb hard drive. When I have it connected to my computer, I can't run anything that requires any strain on my graphics card. However, when I disconnect it from the computer, I can run things completely fine.
Having said this, I'm not sure if this is exactly my problem. If anyone else wants to weigh in on this discussion, PLEASE HELP!!!
NOTE: My computer resets when i try to run the itunes visualizer. I also have the itunes music folder set to my mybook hard drive. -
Late 2007 MacBook Pro Randomly Shuts Down
I have a late 2007 15-inch MacBook Pro (A1226). It has a 2.20 GHz Core 2 Duo, 5 GB of memory (a stock 1 GB stick and a 3rd party 4 GB stick), and a stock 200 GB 7200 RPM Hitachi hard drive. I have had issues with it shutting down in certain situations.
(1) The laptop shuts down abruptly whenever I pick it up and walk around with it. This consistently happens within 5 seconds of picking it up. I know for a fact that this never used to be problem. I only started noticing this happening about 5 months ago.
(2) The laptop randomly shuts down abruptly when I'm using it on a hard stable surface that does not block any vents. This does not necessarily happen when it is under a heavy load. When it happens, the laptop suddenly shuts down and the screen suddenly goes black. I have to wait about 5 to 10 minutes for it to be willing to turn back on again. This happens one to three times a day, and it is completely unpredictable. Below is a graph of various temperatures up until the point when it shuts down. None of these temperatures are high enough for me to suspect that this issue is caused by overheating.
I would really appreciate it if anyone had any insight into why these random shutdowns are happening. Thanks!I suggest an Apple Hardware Test and see if that picks up any issues:
http://support.apple.com/kb/ht1509
An appointment at an Apple genius bar seems like a good idea. Since you say that the problem occurs when you pick up the MBP, you should be able to recreate it for the technicians.
Though I do not believe that it is connected with yo ur problem, I would suggest replacing the 1 GB RAM chip with a 2 GB RAM chip. That is the best RAM combination for your MBP.
Ciao. -
Why is my macbook pro randomly shutting down and restarting?
My macbook pro is randomly shutting down and restarting. It started a couple days ago and seems to happen completely randomly. I did a extended hardware test and no problems were found. I reset the SMC and that didn’t work. Battery is charged and I don’t think its overheating. Im using Mavericks 10.9.1. Someone please help because I can’t even use my mac for anything lately and its really annoying.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
Macbook Pro Randomly Shutting Down OFTEN
So within the last month my Macbook Pro has been randomly shutting off. It was very minor at first but now I can rarely get my Macbook to run more than 10-15 minutes without it just shutting off. My thing is I'm not sure if it's the power cord or something internally. I don't have a battery because it did the whole overheating expanding thing so I can't really test it with that.
I do notice though when it shut downs i'll unplug the cord and plug it back in and the little light on the cord won't light up for a few seconds or i'll plug it in, hit the power button on the Macbook and the light will actually flash off as i'm hitting it and not power up.
Let me also say that I got this Macbook Pro in like 2006 so I don't know if it's just like getting to the end of its life or what. Anybody have this issue or know what I can do to maybe determine the problem. I am a ways away from an Apple store and I know it is no longer under warranty. I could just be totally out of luck but I thought you guys may be able to help. Thank you!
ChrisHere's a place to get started:
http://support.apple.com/kb/TS1365
There are a number of links for resets and troubleshooting. Try these, and see if anything works.
Good luck! -
Mid 2009 13.3" Macbook Pro random freezing issue
Hi all,
I had a 2009 13.3" Unibody Macbook and last week purchased a 13.3" Macbook Pro. I had installed 4GB of RAM in the MB myself, and it had worked fine for the month I owned it.
I backed up my MB with an external USB hard drive using Time machine, restored from this backup on my MBP and moved the 4GB RAM over.
When using the MBP I get random freezes lasting between 1 and 3 seconds, occuring every 5 to 30 minutes.
Could someone please advise a good way to diagnose this problem further? I am guessing it is not the RAM as it worked fine whilst in the MB.I have an update!
I made an appointment with a local Apple Genius Bar and talked to a technian. He said it was neither the RAM nor the Hard Drive at fault.
His only thoughts were that a software issue was the root cause. I have been doing some serious investigating this morning and figured it out. Viewing system.log in Console shows:
SMS::infiniteIntTimerEventHandler ERROR: we have infinite interrupts, disabling
At exactly 5 minute intervals. These correlate with the freezes (to the second).
SMS refers to the Apple Sudden Motion Sensor. I disabled this by doing "sudo pmset -a sms 0" in Terminal, rebooted and everything is fine.
I have no idea why the SMS thinks the Macbook is falling every 5 minutes, but when it occures the hard drive heads are locked down to prevent damage, which is a perfect reason as to why iTunes would crash but Spotify (streaming internet music) does not.
Problem solved!
Edit:
In reply to some questions posted by other members (thank you by the way).
I did install EFI 1.7 update. I did not use the Migration assistance. At some point I will do a fresh install then pick and choose parts from a backup rather than using a full Time Machine Restore. This could still have been the root cause of the issue, but it is hard to tell.
Thanks guys!
Message was edited by: mynamestom
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Hi, I have an addon that has to fill some udf's when a Itemcode is entered in the detail section. This works relativaly ok. But what is the best way to force the filling the udf's when the lines are filled in through the selection of a purchase order
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Hi, I want to load hex strings with sql loader into a blob/raw fields. The problem is that sql functions (e.g. HextoRaw) are not allowed with lob columns, and for the RAW one i get: "illegal use of TERMINATED BY for RAW" What should i do?
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Printing documents - document management
Hi, I have created a word document (stored in document management) and linked to customer master and material master. Our requirement is this word document needs to be printed when a user prints Bill of Lading document from delivery note. How to prin
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Learn how to match re-recorded dialog perfectly, whether or not the re-recorded timing matches the original. http://adobe.ly/LRFERQ
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HT1212 why can't iphone can be enabled using apple id
my daughter disabled my phone. I know my passcode and still i am not able to enable it using passcode as it got stuck in disabled mode. I know my apple id, passcode.