Macbook pro rebooted after upgrading to mountain lion
Hi all,
After upgrading to OS X mountain lion, I have experienced that the computer was restarted without any specific reason. I wonder if there are other folks experiencing similar problems. The effor code is as follows:
Interval Since Last Panic Report: 70569 sec
Panics Since Last Report: 7
Anonymous UUID: 7F8C04C9-7305-89D9-6B8B-C5ABABC43869
Fri Sep 21 11:22:43 2012
panic(cpu 4 caller 0xffffff8026ab7bd5): Kernel trap at 0xffffff8026a10da1, type 6=invalid opcode, registers:
CR0: 0x000000008001003b, CR2: 0x0000000109fc1000, CR3: 0x000000008344304b, CR4: 0x00000000000606e0
RAX: 0x0000000000000012, RBX: 0x0000000000000012, RCX: 0x0000000000410000, RDX: 0xffffff80400a5570
RSP: 0xffffff8186b4bdb0, RBP: 0xffffff8186b4be00, RSI: 0x0000000000000000, RDI: 0x0000000000000012
R8: 0xffffff804419d800, R9: 0xffffff8186b4be4c, R10: 0x00000000ffe00000, R11: 0x00000000ffffffff
R12: 0x0000000000000012, R13: 0xffffff80400a5570, R14: 0xffffff804419d89c, R15: 0xffffff804419d898
RFL: 0x0000000000010297, RIP: 0xffffff8026a10da1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000109fc1000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff8186b4ba50 : 0xffffff8026a1d626
0xffffff8186b4bac0 : 0xffffff8026ab7bd5
0xffffff8186b4bc90 : 0xffffff8026ace4ed
0xffffff8186b4bcb0 : 0xffffff8026a10da1
0xffffff8186b4be00 : 0xffffff8026a1156f
0xffffff8186b4be90 : 0xffffff8026a195f9
0xffffff8186b4bf00 : 0xffffff8026aa59be
0xffffff8186b4bfb0 : 0xffffff8026aceafe
BSD process name corresponding to current thread: concentrate_help
Mac OS version:
12C54
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000026800000
Kernel text base: 0xffffff8026a00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 50672033460492
last loaded kext at 47471595362206: com.devguru.driver.SamsungMTP 0.6.32 (addr 0xffffff7fa8e62000, size 188416)
last unloaded kext at 47635392540080: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7fa8e5f000, size 12288)
loaded kexts:
com.displaylink.driver.DisplayLinkDriver 1.8
com.rim.driver.BlackBerryUSBDriverInt 0.0.67
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.1.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.driver.AppleKeyStore 28.21
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOStorageFamily 1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.1
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 12 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en1
Serial ATA Device: M4-CT512M4SSD2, 512.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd120000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
Most likely culprits are these:
com.displaylink.driver.DisplayLinkDriver 1.8
com.rim.driver.BlackBerryUSBDriverInt 0.0.67
Boot into safe mode, hold SHIFT key down during restart, and see if the KPs continue.
See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.
Similar Messages
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MacBook Pro crashes after upgrading to Mountain Lion
Since upgrading my MacBook Pro from Snow Leopard to Mountain Lion this morning, it has crashed without warning and rebooted (6 times). I never had any issues with Snow Leopard. Here is the latest crash report. Any ideas?
Interval Since Last Panic Report: 27808 sec
Panics Since Last Report: 6
Anonymous UUID: 151EBDDE-C6B0-0DDD-1A59-96AB6D7EAC17
Fri Apr 5 23:51:05 2013
panic(cpu 0 caller 0xffffff80006b7e95): Kernel trap at 0xffffef7f81feef28, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffef7f81feef28, CR3: 0x000000003fa69000, CR4: 0x0000000000000660
RAX: 0xffffef7f81feef28, RBX: 0xffffff80cc544000, RCX: 0xffffff7f82077ef0, RDX: 0x000000000003ffd0
RSP: 0xffffff80e87b38a8, RBP: 0xffffff80e87b38d0, RSI: 0xffffff80cc546fd8, RDI: 0xffffff80cc544000
R8: 0xffffff80dc43a000, R9: 0x0000000000000001, R10: 0x0000000000000001, R11: 0x0000000000000206
R12: 0xffffff80e0683fc0, R13: 0xffffff80cc544000, R14: 0xffffff80e87b3a28, R15: 0xffffff80cc546fd8
RFL: 0x0000000000010246, RIP: 0xffffef7f81feef28, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffef7f81feef28, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e87b3540 : 0xffffff800061d626
0xffffff80e87b35b0 : 0xffffff80006b7e95
0xffffff80e87b3780 : 0xffffff80006cd4dd
0xffffff80e87b37a0 : 0xffffef7f81feef28
0xffffff80e87b38d0 : 0xffffff7f8202491f
0xffffff80e87b3910 : 0xffffff7f81ff034f
0xffffff80e87b3a90 : 0xffffff7f82020e39
0xffffff80e87b3b50 : 0xffffff7f81feede8
0xffffff80e87b3ba0 : 0xffffff8000a650c9
0xffffff80e87b3bc0 : 0xffffff8000a66670
0xffffff80e87b3c20 : 0xffffff8000a6408f
0xffffff80e87b3d70 : 0xffffff80006984a1
0xffffff80e87b3e80 : 0xffffff8000620aed
0xffffff80e87b3eb0 : 0xffffff8000610448
0xffffff80e87b3f00 : 0xffffff800061961b
0xffffff80e87b3f70 : 0xffffff80006a5dd6
0xffffff80e87b3fb0 : 0xffffff80006cdd43
Kernel Extensions in backtrace:
com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f81fdd000 ->0xffffff7f820a9fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f80d 7b000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f80d67000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f80b6c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f80d24000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000000400000
Kernel text base: 0xffffff8000600000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 1339050904682
last loaded kext at 247784955528: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f82ab3000, size 65536)
last unloaded kext at 413580387977: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f82ab3000, size 57344)
loaded kexts:
com.Logitech.Unifying.HID Driver 1.2.0
com.Logitech.Control Center.HID Driver 3.6.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nv50hal 8.1.0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3035312E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034362E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Samsung SSD 840 Series, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2Do you meet these Requirements to run Mountain Lion:
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space -
MacBook Pro slower after upgrading to mountain lion?
MacBook Pro 2009
Factory setting: Snow Leopard
Just 2 days ago, I reformatted my macbook back to its factory settings. Processing speed was fast and opening of apps does not seem to lag. Booting up and shutting down only took seconds. After reformatting my macbook, I upgraded my iOS from snow leopard to mountain lion and that is where the problems arises.
1. Booting up and shutting takes much longer time? It used to be less than 10 seconds however, now it takes about 40-50 seconds.
2. Opening of apps seemed to be slower. Example: When I open my iTunes, the app will bounce a few times and takes a few seconds (longer than before) for the app to appear.
3. Whenever I try to select something when surfing net or doing some other programs, the mouse cursor will never fail to change to the "colourful ball" which I will have to wait for it to load.
Can anyone help here?Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Early 2011 13" MacBook Pro Freezing since upgrading to Mountain Lion
Hey all,
I've been researching this issue extensively and it seems as if it would be most efficient if I started my own post instead of cluttering someone else's.
I upgraded to Mountain Lion within a week of its release. In the past two weeks, my computer has crashed 3 to 4 times. I can still move my mouse, and if I have an app like Spotify open it will continue to play music through the speakers. However, the computer is frozen and I cannot type/click/control the computer. The only way to get it back is by pressing and holding down the power key and rebooting.
Called AppleCare and went to the "Genius" Bar multiple times; neither helped.
I ran EtreCheck on my computer and below are my results:
Hardware Information:
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
System Software:
OS X 10.8.1 (12B19) - Uptime: 0 days 4:16
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (248.19 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.avatron.AVExVideo Version: 1.6.5
com.logmein.driver.LogMeInSoundDriver Version: 1.0.0
com.protech.NoSleep Version: 1.3.1
com.avatron.AVExFramebuffer Version: 1.6.5
Problem System Launch Daemons:
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.xprotectupdater.plist
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
[failed] com.apple.afpstat.plist
[failed] com.apple.CalendarAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.printtool.agent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.crashplan.engine.plist
[loaded] com.DesignScience.DSMTTool.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.logmein.logmeinserver.plist
[loaded] com.logmein.raupdate.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.logmein.logmeingui.plist
[loaded] com.logmein.logmeinguiagent.plist
[not loaded] com.logmein.logmeinguiagentatlogin.plist
[loaded] com.wacom.pentablet.plist
[loaded] com.xerox.scan.workcentre6505.ButtonListenerAgent.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[failed] [email protected]plist
[loaded] com.google.Chrome.framework.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
NoSleep
CheatSheet
Window Tidy
Flux
Caffeine
CrashPlan menu bar
Spotify
Sparrow
Google Chrome
Microsoft Word
Dropbox
3rd Party Preference Panes:
Air Display Preferences
PenTablet
Flash Player
NoSleep
Internet Plug-ins:
AmazonMP3DownloaderPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
LogMeInSafari64.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes:
4.3 % WindowServer
2.4 % Spotify
1.9 % EtreCheck
1.6 % hidd
1.1 % Finder
0.7 % Activity
0.6 % activitymonitord
0.3 % quicklookd
0.2 % Flux
0.2 % fontd
Should I be concerned with items marked as "failed" or "not loaded?" My MacBook does not crash daily (more like once or twice a week), and each time I have been doing very simply processes, like surfing the web with Chrome or writing something in Word or listening to Spotify.Here's an updated report reflecting fewer errors that I took this afternoon. I hope someone on this message board can help...
Hardware Information:
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
System Software:
OS X 10.8.1 (12B19) - Uptime: 0 days 3:17
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (249.27 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.avatron.AVExVideo Version: 1.6.5
com.logmein.driver.LogMeInSoundDriver Version: 1.0.0
com.protech.NoSleep Version: 1.3.1
com.avatron.AVExFramebuffer Version: 1.6.5
Problem System Launch Daemons:
[failed] com.apple.xprotectupdater.plist
Problem System Launch Agents:
[failed] com.apple.afpstat.plist
[failed] com.apple.printtool.agent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.cisco.anyconnect.vpnagentd.plist
[loaded] com.crashplan.engine.plist
[loaded] com.DesignScience.DSMTTool.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.logmein.logmeinserver.plist
[loaded] com.logmein.raupdate.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.cisco.anyconnect.gui.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.hp.messagecenter.launcher.plist
[loaded] com.logmein.logmeingui.plist
[loaded] com.logmein.logmeinguiagent.plist
[not loaded] com.logmein.logmeinguiagentatlogin.plist
[loaded] com.wacom.pentablet.plist
[loaded] com.xerox.scan.workcentre6505.ButtonListenerAgent.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[failed] com.apple.CSConfigDotMacCert-tcheck8@me.com-SharedServices.Agent.plist
[loaded] com.google.Chrome.framework.plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
NoSleep
CheatSheet
Window Tidy
Flux
Caffeine
CrashPlan menu bar
Sparrow
Google Chrome
Microsoft Word
Spotify
Dropbox
3rd Party Preference Panes:
Air Display Preferences
PenTablet
Flash Player
NoSleep
Internet Plug-ins:
AmazonMP3DownloaderPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
LogMeInSafari64.plugin
OfficeLiveBrowserPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
WacomNetscape.plugin
WacomTabletPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes:
8.0 % WindowServer
7.1 % coreaudiod
4.7 % Spotify
1.6 % EtreCheck
1.0 % mds
0.9 % hidd
0.7 % Sparrow
0.5 % mdworker
0.3 % fontd
0.2 % Flux -
macbook pro seem not working, not either go to startup screen just freeze on apple icon.
and cannot also password for firmware are wrong when i type it in.
how can i know the keyboard problem if the password are confirm right?Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
External monitor issues after upgrade to Mountain Lion
MacBook Pro 5,4, upgraded to Mountain Lion 10.8.5 when installing replacement SSD. Trying to connect to Vizio VMM26F tv/monitor in dual monitor display. In the past, under Lion, this monitor worked flawlessly with MiniDisplay to DVI adpater/cable. (In addition, a second MBP 5,3 with Mountain Lion worked flawlessly in this setup.)
Today, after upgrade, I plugged the monitor in as usual. It is simply not detected using the DVI adapter/cable. I had a VGA cable and adapter, so switched to that. Image appears on monitor. But about once per minute the monitor disconnects -- Vizio goes black, MBP goes blue, then the images reappear after a variable delay. Sometimes Vizio shows "No Signal" message, other times not.
This monitor is no longer manufactured, but its web site does not show any driver/firmware downloads.
No firmware updates show in software update for the MBP.
Any suggestions for making this monitor reliable?I don't know if this will 'fix' your problem, but have you tried the 10.8.5 Supplemental Update -> http://support.apple.com/kb/DL1686?
Clinton -
after upgrading to Mountain Lion my Mac Book pro takes 1min 15 to load
Apple made some changes to increase security that slowed the boot time.
Startup - Slow Boot
Startup - Slow Boot (2)
Startup - Slow Boot (3) -
After upgrading to Mountain Lion, I cannot open my File Maker Pro files. Can I use Numbers to open these files?
Numbers is a spreadsheet program and FileMaker is a database program, so you probably can't use Numbers to open them unless you had first exported them from FileMaker in a spreadsheet-compatible format.
If you upgraded from 10.6 Snow Leopard or earlier and your old copy of FileMaker won't open anymore, it might be a PowerPC application that is not compatible with 10.7 and later. If that is the case, to work with your FileMaker files you should upgrade your copy of FileMaker to the latest version, which seems to be FileMaker 12. -
I downloaded Mountain Lion onto my iMac. Now i want to upgrade my Macbook Pro (10.7.5) to Mountain Lion. Do i need to purchase another download?
One purchase is sufficient if both computers are owned by you and the ML version was purchased as an upgrade.
How to install Lion or Mountain Lion on multiple computers - http://support.apple.com/kb/HT4854 -
After upgrading to Mountain Lion, launching iPhoto reboots MBP
After upgrading to Mountain Lion, when I go to launch iPhoto, my MBP re-boots. This happens every time I try to launch iPhoto. The re-boot has occured randomly when using Safari and iMovie. Looking for help.
I was hopeful thAt this would help, but it did not. Still experiencing the same behaviors.
-
After upgrading to Mountain Lion 10.8.2 on my iMac, I cannot print to my Samsung B&W Laser printer ML 2525W either by USB or wireless. Any help on how to setup or reconfigure would be apprecaited.
I either print blank pages or prints one time then goes off line, or spits out a bunch of blank paper, etc. Have gone through all the standard fixes, reboot, reset , reload driver, etc.From the link to the Thread you provided, I worked through the one message procedures that were listed.
For ease of reference, I have copied them and printed them below. This was an old thread but the guidance still works with no firmware upgrade required.
I would stress that you MUST delete any and all files relating to USB connection of the printer to the MAC, including all print drivers (from both Apple and Samsung either from CD or web downloads) and all print queues, etc. I was only able to get the printer to properly hand shake with my Mac by setting it up wirelessly after all old files were deleted with hard power off reboots on both the Mac and Printer.
I hope that someone from Apple will pass this note along to their programing department because there is some type of incompatibility in the new ML OS and the Samsung ML2525w print dirvers used for a cable (USB) type connection. Apple needs to be talking to Samsung to get the USB issue resolved. I am going to post this same message on the Samsung site to see if someone from there will contact Apple to work together on a final solution for USB connectivity.
Here is the steps I followed to get my ML2525w to work in the wireless mode. Again, I cannot stress the need to clean out all the old files (drivers, print queues, etc. - everything) before setting up wirelessly.
As a note, I ran this printer with Lion for almost 2 years and it always worked fine (both wireless and USB). From other comments on the thread, users were good with this printer using Lep. and Snow Lep also. - - no issues from either a USB connection or wireless until Mountain Lion.
Before the fix, I was experiencing many of the same issues as described on user chat threads, printer going offline after a print job. 1st page sometimes printing but all the rest of the pages were garbage. No printing at all. Printer just running a bunch of blank pages out. etc.
I run an iMAC 27" desktop with the ML OS upgrade just installed from Lion.
"I've just installed one of these printers for my parents.
First of all, don't waste your time connecting the ML-2525W as a USB printer. The printer will go offline after each print job. It's hopeless, at least (I assume) until Samsung gets around to publicly releasing a firmware update.
Instead, you have to use the ML-2525W as a wireless printer. In that mode, it works fine.
This is what I did:
(1) First, if you have already attempted to install the Samsung driver software from the included CD-ROM, uninstall it. Get the uninstaller from the Samsung support site:
http://www.samsung.com/us/support/downloads/ML-2525W
Download the "Printer Driver (ver. 4.0)" ZIP file. It unzips to a folder that contains the uninstaller. Likewise, download the "Smart Panel Driver" ZIP file and uninstall the Smart Panel software.
(2) Disconnect the USB cable from the printer, if it is connected. Pull the power plug on the printer and power cycle it.
(3) Restart your Mac.
(4) Go to the "Printer Driver (ver. 4.0)" folder that you previously unzipped. Inside it is a folder named "WirelessSetting". Open the folder and run the "Wireless Setting.app".
(5) The application will ask you to connect the USB cable to the printer. Do so, and the Mac should be able to communicate with the printer to perform the wireless setup.
(6) The application will show you a list of wireless networks. One of them is the wireless interface in the printer (ad-hoc). You can ignore that unless you intend to use the printer without connecting to another wireless network. In my case, I selected the wireless network in my parents' home (infrastructure) and entered the security passphrase. The application then configured the wireless interface in the ML-2525W to connect to the home network.
(7) The Wireless Setting application will then tell you to disconnect the USB cable.
(8) After finishing the Wireless Setting application, go to Word, Textedit, Pages, or Safari, and select a file or page to print. In the print dialog window, you should see the ML-2525W as a "Nearby Printer" (i.e. via Bonjour). Select the ML-2525W, and your Mac will automatically connect to Apple's Software Update and download the latest Samsung driver. If for any reason the Software Update download does not succeed, you can manually download and install the Apple driver using the previously published link in this discussion.
(9) After that, you should be able to print to the ML-2525W whenever you want, without the printer going offline.
(10) If you have a USB printer queue still in your Print & Fax Preferences (from your previous unsuccessful attempt to connect via USB), you can delete it. You only need to keep the Bonjour queue.
Obviously YMMV, but in my case this procedure got the printer working reliably without the need for a firmware update."
MacBook (white 12"), Mac OS X (10.6.5) -
Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Hi!
Didn't know exactly where to direct this question in the Apple Community so I chose Airport. To everyone, thanks in advance.
I’m really desperate. I’m a big Apple fan. I have two Apple MacBook Pro laptops with Mountain Lion software. I also have an Apple Airport Extreme. My HP Photosmart C4780 printer was also purchased from Apple. Anyway, my Internet service is AT&T. AT&T just upgraded my service with a new modem/router (AT&T U-Verse). Prior to the conversion, my wireless printer connection was working perfectly.
Now can’t print wirelessly. For your information, everything is connected via Wi-Fi. The AT&T technician stated that I no longer needed my Apple Airport Extreme, so it was removed. Naturally, after the tech leaves, we find out the HP printer wirelessly no longer works. Thinking that removing Airport Extreme may have been the problem, I reconnected it to the AT&T modem/router, however no change.
This appears to be an HP printer problem. I went to HP community support with the information below but I have received no solutions outside of buying a new printer.
“Ran the HP wireless network test report and it states that HP printer can’t find wireless router and to verify that the HP printer network name (SSID) matches the wireless router network name (SSID) exactly. The Diagnostic Summary in brief: Wireless On & Working & Security – Pass; Network Name (SSID) Found – Fail. Nothing else under diagnostic summary ran. Under Configuration Summary: It shows old SSID name and Mac Hardware Address but no IP Address.
Next ran the Network Configuration Page and everything is enabled except the 802.11 Wireless. It shows status – disconnected. Under general information it states the following: Network status - Offline; Active Connection Type - None; URL(s) for Embedded Web Server – http://0.0.0.0.”
To be straightforward, I’m no computer tech so I don’t know what this means or where to find. The AT&T tech provided me the new SSID Name and a wireless key number but that’s it. Also I uninstalled and reinstalled via USB. The HP message states can’t find router. At this point, I’ve tried everything to reconfigure without success. If I need to make these changes via Airport Extreme Utility 6.0 not easy to find not that I know what I’m doing.
Most importantly if I ever get wireless working again, do I still need Airport Extreme connection or is the AT&T U-Verse modem/router sufficient?
Any direction or help is greatly appreciated. Thank you for listening.Thank you for your prompt response. I'll be honest I'm a retiree and a newbie to all of this stuff. I don't even know how to do a thread. (Embarassing) This is my first ever contact with the Apple Community so I'm slowly trying to figure this out as well.
As to your thread request, I'm assuming you want to read my post with HP. Not knowing how to thread, I've copied it below.
I have an Apple MacBook Pro laptop with Mountain Lion software. I also have an Apple Airport Extreme. My Internet service is AT&T. AT&T just upgraded my service with a new modem/router (AT&T U-Verse). Prior to the conversion, my wireless printer connection was working perfectly.
Now can’t print wirelessly. For your information, everything is connected via Wi-Fi. The AT&T technician stated that I no longer needed my Apple Airport Extreme, so it was removed. Naturally, after the tech leaves, we find out the HP printer wirelessly no longer works. Thinking that removing Airport Extreme may have been the problem, I reconnected it to the AT&T modem/router, however no change.
Ran the HP wireless network test report and it states that HP printer can’t find wireless router and to verify that the HP printer network name (SSID) matches the wireless router network name (SSID) exactly. The Diagnostic Summary in brief: Wireless On & Working & Security – Pass; Network Name (SSID) Found – Fail. Nothing else under diagnostic summary ran. Under Configuration Summary: It shows old SSID name and Mac Hardware Address but no IP Address.
Next ran the Network Configuration Page and everything is enabled except the 802.11 Wireless. It shows status – disconnected. Under general information it states the following: Network status - Offline; Active Connection Type - None; URL(s) for Embedded Web Server – http://0.0.0.0
To be honest, don’t know what this means or where to find. The AT&T tech provided me the new SSID Name and a wireless key number but that’s it. Also I uninstalled and reinstalled via USB. The HP message states can’t find router. At this point, I’ve read your forum and tried everything to reconfigure without success. Any direction or help is greatly appreciated.
Thanks in advance!
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
I finally figured it out! (Sorry that I'm replying to my own posts btw, but I want to post the solution for anybody else with the SigmaplusEOL1 problem). If you have the SigmaplusEOL1 as your SSID when you print the "Wireless Network Test Report", you do NOT need to return it (I know that's hassle for people). To fix the problem, follow these steps.
1) Unplug your printer.
2) Go to your router's IP address (like 192.168.1.1 or whatever it is for your router).
3) Change the SSID of your wirelss network to "SigmaplusEOL1".
4) For the Security option for your wireless network select none (so that a password is not required to access your wireless network).
5) Power your printer back on and reprint "Wireless Network Test Repor". It should say "No problem found..."
6) The report should also have a the IP Address of the printer (under Configuration Summary at the bottom). Type that IP Address in your browser to get to the printer's settings page.
7) Click the "Network" Tab at the top.
8) Under the "Connections" header in the left pane, click "Wireless (802.11).
9) Click "Start Wizard" at the bottom right.
10) In the wizard, change the SSID and encryption (wep or wpsk) password to whatever you want your wireless network to be. So probably whatever it started out as before you changed the SSID to SigmaplusEOL1
11) Click "Finish" at the end. The page will probably try to keep loading but it won't because you changed the network settings of the printer. Just ignore that
12) Go back to your router's IP address and change the SSID and encryption password to whatever you changed the printer's SSID and password to.
13). Reprint the Wireless Network Test Report. It should say the SSID is the same as your wireless, and everything is good.
That's it. You should be good to go now.
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Thank you for your prompt response. This has been a totally frustrating experience. I’ve spent at least 8 hours trying to fix this. My HP problems and your initial steps were identical to mine. I am by no means a tech person and my computer tech knowledge is minimal. However I followed your steps to the best of my ability.
I did get the SigmaplusEOL1 message. I was able to get to Step 6 where the wireless network test report now reads – “HP printer settings do not match your wireless router settings.” So I guess this is a step in the right direction. However unfortunately the Configuration summary message for the IP Address reads – “Not Applicable”. (Note: changing SigmaplusEOL1 to network name knocked out my Internet access. Had to switch back to regular network name to regain access.)
I’m at a loss as to what to do next. Without the IP Address is it possible to move forward? As I stated earlier, I’m not a tech person. As to your steps 7, 8 and 9, I can’t find them on my computer or maybe I’m looking in the wrong places. In System Preferences - Network, I have none of these steps. If you’re referring to Airport Utility, with the changes in Mountain Lion, these steps are no longer there. If you’re talking about Safari, Firefox or HP, now I’m really lost.
Finally, I don’t know if you can answer this or not. If I ever get wireless working, do I still need Airport Extreme or is the AT&T U-Verse modem/router sufficient?
Again thank you for your time and patience.
Re: Can't connect wirelessly HP Photosmart C4780 to MacBook Pro OSX 10.8.2 Mountain Lion.
Unfortunately I am unable to offer any further advice as I only followed the instructions listed on the other page.
Finally, as to having WEP enabled, I don't know. Don't even know where to look. The best that I could determine is that my security is WPA/WPA2 Personal.
I'm truly sorry about all of this. Thank you for your time and patience. After reading all of this and you change your mind, I would understand. -
Wifi not working after upgrading to mountain lion
As soon as I updated my MacBook Pro from Snow Leapord to Mountain Lion. My wifi doesn't turn ON. It says WIFI "No hardware found".
Yesterday evening I had the same problem. The sound was stuttering a while, and then it was not possible to adjust the volume settings with the keys. Also my computer (laptop MBpro 2009) was slow as ****, when I tried to open the sound preferences.
Even a reboot didn't help, as setting the audio midi settings. The results where terrible.
Just many hours later I was able to solve this problem. I used a program called ICECLEAN.
I checked/Cleaned the preferences files for the SYSTEM and USER.
still no results.
After that I did a full CLEAN USER AND SYSTEM CACHE.
Reboot the machine and then everything worked correctly.
thanks APPLE! -
Cannot change account picture after upgrading to Mountain Lion.
After upgrading to Mountain Lion from Snow Leopard I cannot change account picture anymore.
The box which is supposed to contain picture previews just says "No items".
Screenshot attached:
This is not limited to a particular account, trying to change the picture within any account leads to this problem.
Is there any solution for the issue?
Thank you in advance.Thank you for the answer.
Sure I can drag a photo to the users profile and it works but those Default ones were quite useful for having no mess with setting custom picture.
MacBook Pro with same Snow Leopard -> Mountain Lion upgrade did not have such issue. -
How to correct battery drainage problem after upgrade to mountain lion
My macbook pro battery drains very fast, just used 3% as I am entering this question. This rapid battery drain started after upgrade to mountain lion. Any advice?
This appears to be a problem that's affecting a number of users and has been widely reported. My guess is you're going to have to wait till they do a software update.
There's general tips for conserving battery power on my page here that might ameliorate matters in the meantime:
http://applehelpwriter.wordpress.com/2012/04/23/how-to-make-your-battery-power-l ast-a-bit-longer/
Be sure to report the problem to Apple directly here:
http://www.apple.com/feedback/
- every extra complaint helps to add a little urgency.
(ToU Disclaimer: this link to my site contains other links which promote my services as a technical writer)
Message was edited by: softwater
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