Macbook Pro restarting instead of shutting down?

Hi,
I recently installed OSX Mavericks for my macbook pro, and ever since then it seems to be having issues shutting down. Every time I choose shut down from the computer menus it takes a long time to shut down, but then restarts itself. I thought this may have had something to do with my USB Wireless dongle but I bought a new one to try and solve the issue but it hasn't?
I don't know whethere this is something to do with Mavericks, or whether it is my macbook but any help you can give me would be extremely useful!
I have reset the PRAM and SMC, have checked the daylight savings settings but nothing has helped...
Also, I don't know if it is related but I can't get my keyboard to stop pressing the 'q' button when I type which is extremely annoying especially when putting in passwords! I had a new keyboard fitted around 6 months ago, but this only started aqfter installing mavericks... HELP!!

No ideas Michael but some suggestions that might resolve the problem.
How long is it since you ran Disk Utility and repaired permissions? If a long time I would do this. Note whether you have a long list of permissions which needed repair and for the greater part were repaired.
You can also run Check Disk from Disk Utility. If this indicates repairs are needed you should restart from your original installation disk or the latest system upgrade disk you have - holding the c key until the Apple logo appears. On the first screen select your language & continue to the next screen which will have a menu bar. Open Disk Utility from the Utilities or Tools menu. This will allow you to run Disk repair. If repairs are needed and shown as completed re-run this option until you no longer have any repairs needed.
Now it's possible that neither of these procedures will resolve the problem. You will only find this out by using your computer normally. If the problem continues get back to this forum and let us know so that we can offer further suggestions.
Neville

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