MacBook Pro Retina 13" crash quitting all apps including Finder
Hello everyone,
Below is the crash log I am getting with what seems to be a display issue on my MBP 13" retina (late 2012).
I first noticed the problem when emails failed to display in the Apple Mail message preview pane (below the message list, as seen in Classic Layout mode). Opening these non-previewing messages, some of them would still fail to display. Double-clicking the empty display area routinely prompts a crash which forces all open applications to relaunch, including finder, preceded by the Macromedia style twirly that one usually sees on shut-down.
Any help would be much appreciated!
==========================================
Process: WindowServer [159]
Path: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: 332
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 88
Date/Time: 2013-06-14 11:37:48.469 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Assertion failed: (height <= INT_MAX), function CGRegionGetBoundingBox, file Regions/CGRegion.c, line 402.
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00000001118b7212 __pthread_kill + 10
1 libsystem_c.dylib 0x0000000111743b54 pthread_kill + 90
2 libsystem_c.dylib 0x0000000111787dce abort + 143
3 libsystem_c.dylib 0x0000000111788e2a __assert_rtn + 146
4 com.apple.CoreGraphics 0x000000010fdfcf82 CGRegionGetBoundingBox + 424
5 com.apple.CoreGraphics 0x000000010fff1137 update_tracking_bnds + 298
6 com.apple.CoreGraphics 0x000000010fff0f34 CGXAddTrackingArea + 414
7 com.apple.CoreGraphics 0x00000001100a3eb9 _CGXAddTrackingAreaInline + 213
8 com.apple.CoreGraphics 0x000000011012a45e _XAddTrackingAreaInline + 122
9 com.apple.CoreGraphics 0x000000011012e74c CGXServices_server + 108
10 com.apple.CoreGraphics 0x00000001100ee163 __connectionHandler_block_invoke_0 + 17
11 com.apple.CoreGraphics 0x0000000110299404 CGXHandleMessage + 94
12 com.apple.CoreGraphics 0x00000001100eaf75 connectionHandler + 137
13 com.apple.CoreGraphics 0x000000010feaf6b3 post_port_data + 174
14 com.apple.CoreGraphics 0x000000010feae2c7 CGXRunOneServicesPass + 1067
15 com.apple.CoreGraphics 0x000000010feae722 CGXServer + 1000
16 WindowServer 0x000000010f9b6f41 main + 9
17 libdyld.dylib 0x00000001116e07e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00000001118b7d16 kevent + 10
1 libdispatch.dylib 0x00000001116a7dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00000001116a79ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00000001118b5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001118b4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x000000010f9f3233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x000000010f9f8916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x000000010f9f80e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x000000010fa06dd1 CFRunLoopRun + 97
6 com.apple.CoreGraphics 0x000000010ffe2fe3 eventThread + 379
7 libsystem_c.dylib 0x00000001117427a2 _pthread_start + 327
8 libsystem_c.dylib 0x000000011172f1e1 thread_start + 13
Thread 3:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00000001118b5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00000001118b4c42 mach_msg + 70
2 com.apple.QuartzCore 0x0000000125e7517b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore 0x0000000125ef9dc6 thread_fun + 25
4 libsystem_c.dylib 0x00000001117427a2 _pthread_start + 327
5 libsystem_c.dylib 0x000000011172f1e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff502392b8 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff502392e0 rsp: 0x00007fff502392b8
r8: 0x0000000111803278 r9: 0x0000000000000192 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00000001106ce073 r13: 0x00000001106ce034 r14: 0x0000000111804180 r15: 0x00000001106cde5f
rip: 0x00000001118b7212 rfl: 0x0000000000000206 cr2: 0x0000000114377000
Logical CPU: 0
Binary Images:
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0x10fdbe000 - 0x10fdbffff com.apple.driver.IOAccelerator2D (74.5.1 - 74.5.1) <6BD5D5A3-A840-3CF8-A440-264E01F58110> /System/Library/Extensions/IOAccelerator2D.plugin/Contents/MacOS/IOAccelerator2 D
0x10fdc3000 - 0x1107534af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x11085d000 - 0x11092fff7 com.apple.CoreText (260.0 - 275.16) <990F3C7D-EEF1-33C4-99D6-8E81C96ED3E3> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
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0x11116b000 - 0x11116ffff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x111178000 - 0x111449ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x11164f000 - 0x111651fff libCVMSPluginSupport.dylib (8.9.2) <EF1192AC-3357-3A0B-BFAF-6594D7737892> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x111656000 - 0x11165bfff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x111663000 - 0x111671fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x111685000 - 0x11168afff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x111695000 - 0x11169cfff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x1116a3000 - 0x1116b8ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
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0x1116f3000 - 0x1116fbfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
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0x111716000 - 0x111718fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x11171d000 - 0x11171eff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
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0x112a97000 - 0x112b04ff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x112b43000 - 0x112b47ff7 com.apple.TCC (1.0 - 1) <76A86876-2280-3849-8478-450E1A8C0E01> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x112b53000 - 0x112eb2fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x113112000 - 0x113129fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x113133000 - 0x11314afff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
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0x1131a4000 - 0x1131a4fff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x1131ad000 - 0x1132b8fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x11331b000 - 0x11336aff7 libFontRegistry.dylib (100) <F7EC0287-58E4-3ABE-A45E-B105A68EA76E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x113392000 - 0x11352dfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x113554000 - 0x113554fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x11355b000 - 0x1135c3fff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x1135d2000 - 0x11366cfff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x113679000 - 0x113a70fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x113ad9000 - 0x113c5ffff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x113c93000 - 0x113cbbfff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x113cc6000 - 0x113d1bff7 libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x113d28000 - 0x113d48fff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x113d53000 - 0x113d57fff libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x113d5e000 - 0x113e60fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x113e8d000 - 0x113e90fff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x113e9b000 - 0x113edffff libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
0x113ef5000 - 0x113f17ff7 com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x113f32000 - 0x113f6cff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x113f91000 - 0x113fb0ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x113fbf000 - 0x1140b4fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x1140c8000 - 0x11414aff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x114179000 - 0x11417bfff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x114182000 - 0x114187fff com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x114199000 - 0x1141a4fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x125db8000 - 0x125f66fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x12601e000 - 0x12602dfff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x126036000 - 0x126060ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x12607b000 - 0x12631fff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x126400000 - 0x126457ff7 com.apple.ScalableUserInterface (1.0 - 1) <93C14595-6172-37E9-88F2-CBC80A1C54D0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x12647c000 - 0x1264c6ff7 libGLU.dylib (8.9.2) <1B5511FF-1064-3004-A245-972CE5687D37> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x1264d6000 - 0x1264edfff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x126501000 - 0x12650dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x12651c000 - 0x126576ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x12658b000 - 0x1269a8fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x126c3c000 - 0x126c48fff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x126d3a000 - 0x126ef8fff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x126f2f000 - 0x126f36fff libGFXShared.dylib (8.9.2) <398F8D57-EC82-3E13-AC8E-470BE19237D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x126f3c000 - 0x126f79fef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x126f81000 - 0x1270f1fff libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x127129000 - 0x12712dfff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x127161000 - 0x1275e9ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x12775d000 - 0x127762fff com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x12776a000 - 0x127776fff libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x127e49000 - 0x127e4ffff libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff6f5b6000 - 0x7fff6f5ea93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 173
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=88.1M resident=58.8M(67%) swapped_out_or_unallocated=29.3M(33%)
Writable regions: Total=552.8M written=12.2M(2%) resident=121.5M(22%) swapped_out=0K(0%) unallocated=431.3M(78%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 66.7M
CG framebuffers 87.2M
CG framebuffers (reserved) 404K reserved VM address space (unallocated)
CG image 32K
CG raster data 4636K
CG raster data (reserved) 312K reserved VM address space (unallocated)
CG shared images 1160K
CoreAnimation 42.0M
CoreGraphics 4K
IOKit 34.2M
IOKit (reserved) 256.0M reserved VM address space (unallocated)
MALLOC 78.4M
MALLOC guard page 48K
Memory tag=247 5520K
Memory tag=248 768K
Memory tag=249 1224K
Memory tag=250 35.3M
Memory tag=252 16.8M
OpenGL GLSL 4112K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 9752K
VM_ALLOCATE 1260K
__CGSERVER 4K
__DATA 6872K
__LINKEDIT 16.2M
__TEXT 72.0M
__UNICODE 544K
shared memory 76K
=========== =======
TOTAL 796.9M
TOTAL, minus reserved VM space 540.1M
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
Similar Messages
-
My macbook pro retina just crashed
my macbook pro retina just crashed and i had to use safe boot to report this, please i want to know what the message that came with it meant, and if something is wrong inside ..
Anonymous UUID: 4EBB583B-4640-14A1-3D94-B292D0C34D7B
Fri Jan 24 13:38:48 2014
panic(cpu 0 caller 0xffffff8004cdc19e): Kernel trap at 0xffffff7f868e7fff, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000000714d000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000003, RCX: 0xffffff8018361580, RDX: 0xffffff80f51db994
RSP: 0xffffff80f51db948, RBP: 0xffffff80f51db970, RSI: 0x0000000000000000, RDI: 0xffffff8018294900
R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0xffffff80f51db5f0, R11: 0xffffffffffffffff
R12: 0xffffff80181c1000, R13: 0x0000000000000001, R14: 0x0000000000000000, R15: 0xffffff8018294900
RFL: 0x0000000000010202, RIP: 0xffffff7f868e7fff, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f51db5d0 : 0xffffff8004c22f69
0xffffff80f51db650 : 0xffffff8004cdc19e
0xffffff80f51db820 : 0xffffff8004cf3606
0xffffff80f51db840 : 0xffffff7f868e7fff
0xffffff80f51db970 : 0xffffff7f868bd6f7
0xffffff80f51db9c0 : 0xffffff7f868d3504
0xffffff80f51dba00 : 0xffffff7f868b98f3
0xffffff80f51dba60 : 0xffffff7f868d2773
0xffffff80f51dba80 : 0xffffff7f86173adc
0xffffff80f51dbab0 : 0xffffff7f868b90e3
0xffffff80f51dbae0 : 0xffffff7f86173a20
0xffffff80f51dbb10 : 0xffffff7f868aebe9
0xffffff80f51dbb50 : 0xffffff7f868af8ce
0xffffff80f51dbb90 : 0xffffff7f868aa87e
0xffffff80f51dbcf0 : 0xffffff7f868aa5e9
0xffffff80f51dbd10 : 0xffffff80050ae4b3
0xffffff80f51dbd70 : 0xffffff7f868aa5aa
0xffffff80f51dbd90 : 0xffffff7f86171bcb
0xffffff80f51dbdc0 : 0xffffff7f868ac29b
0xffffff80f51dbee0 : 0xffffff7f868abf12
0xffffff80f51dbf50 : 0xffffff80050ac9ae
0xffffff80f51dbf90 : 0xffffff7f868ac02c
0xffffff80f51dbfb0 : 0xffffff8004cd6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOAudioFamily(1.9.4f11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@0 xffffff7f8616e000->0xffffff7f8619cfff
dependency: com.apple.kext.OSvKernDSPLib(1.14)[744516ED-C05D-340F-9867-F5E89B2E8BE5]@0xffff ff7f8615d000
com.apple.driver.AppleHDA(2.5.3f1)[775CEA81-5417-3022-B435-5FCC9DE71BE4]@0xffff ff7f868a3000->0xffffff7f86931fff
dependency: com.apple.driver.AppleHDAController(2.5.3fc1)[D247C45C-1B46-3C80-97BD-509C22475 D8C]@0xffffff7f86787000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f85b8f000
dependency: com.apple.iokit.IOAudioFamily(1.9.4fc11)[5077FB4F-0903-3D79-8280-5B2341E93BF3]@ 0xffffff7f8616e000
dependency: com.apple.iokit.IOHDAFamily(2.5.3fc1)[C584694D-26C7-3314-AFE8-BF8EE5B16776]@0xf fffff7f86750000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f85b4c000
dependency: com.apple.driver.DspFuncLib(2.5.3fc1)[94D57453-CC6B-342C-BE82-00600D38E5DE]@0xf fffff7f867d0000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000004a00000
Kernel text base: 0xffffff8004c00000
System model name: MacBookPro10,2 (Mac-AFD8A9D944EA4843)
System uptime in nanoseconds: 4615562375
last loaded kext at 4457784425: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f86152000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOSurface 91
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,2, BootROM MBP102.0106.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.6f59
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3831554738454255302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10F), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4It's not just Chrome. Something is seriously wrong with these new Macbooks. It's all over the web.
My story:
Tons of apps were crashing left and right: Evernote, Reminders, Pages, etc. What's worse, the computer had multiple kernel panics in the first week of purchase, none of which could be attributed to Chrome, Skype, or any of that nonsense. When I ran the Apple hardware test, everything came up fine. Took the computer to the Genius Bar, who recommended that I erase and reinstall. I did that, and I just experienced another crash today. I was in Pages, and the entire computer froze, although I could move my cursor.
Put simply, I dropped almost four thosuand dollars on what should be the best computer on the planet, but is actually a piece of crap.
I only wish I knew whether it was hardware or software, so that I could actually fix the problem.
Either way, I severely doubt I will purchase another Apple computer. -
Macbook pro retina keeps crashing
Hi, I purchase the new macbook pro retina this summer. Since few weeks now it keeps crashing over and over, particularly when it is on screen saver mode (for ex. during lunch time, or when I leave my desk for long time). Here is one of many reports that I had:
Please help, it is my first mac and I just dont know what to do..
Thanks
Marie-Andrée
Interval Since Last Panic Report: 38303 sec
Panics Since Last Report: 3
Anonymous UUID: F0C6E273-B904-4C93-96E4-C7ABA07D69FE
Wed Oct 17 16:00:23 2012
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e20267, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80d4294a38, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff7f81ebf520, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000008
RSP: 0xffffff8106ebbc80, RBP: 0xffffff8106ebbcb0, RSI: 0xffffff8015952800, RDI: 0xffffff80d3a78000
R8: 0x0000000000000000, R9: 0xffffff8021d15000, R10: 0x000000000000007c, R11: 0x0000000000083d60
R12: 0xffffff80d3a78270, R13: 0xffffff80d428c000, R14: 0xffffff8015952800, R15: 0xffffff80d3a78000
RFL: 0x0000000000010286, RIP: 0xffffff7f81e20267, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80d4294a38, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8106ebb930 : 0xffffff8000220792
0xffffff8106ebb9b0 : 0xffffff80002c4794
0xffffff8106ebbb60 : 0xffffff80002da55d
0xffffff8106ebbb80 : 0xffffff7f81e20267
0xffffff8106ebbcb0 : 0xffffff7f81e1fab3
0xffffff8106ebbce0 : 0xffffff7f81e1fdf5
0xffffff8106ebbd10 : 0xffffff7f80861832
0xffffff8106ebbd50 : 0xffffff7f80893528
0xffffff8106ebbdc0 : 0xffffff7f80893d9f
0xffffff8106ebbe20 : 0xffffff7f808654c5
0xffffff8106ebbe60 : 0xffffff7f80865628
0xffffff8106ebbe90 : 0xffffff7f80868fd7
0xffffff8106ebbef0 : 0xffffff800063d4d6
0xffffff8106ebbf30 : 0xffffff800063c250
0xffffff8106ebbf70 : 0xffffff800063c0f4
0xffffff8106ebbfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000->0xffffff7f808a0fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e1d0 00->0xffffff7f81edffff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 a1000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 11789545851692
last loaded kext at 1166823769288: com.apple.driver.AppleBluetoothHIDKeyboard 160.7 (addr 0xffffff7f807ca000, size 20480)
last unloaded kext at 191900317684: com.apple.iokit.IOEthernetAVBController 1.0.1b1 (addr 0xffffff7f81921000, size 20480)
loaded kexts:
com.mcafee.kext.Virex 1.1.0d1
at.obdev.nke.LittleSnitch 3854
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 7.3.2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f32
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8Places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
This place is workstation users.,
You want Lion and you want to troubleshoot extensions, drivers, safe boot, clean install maybe.
You can try Apple Hardware Test too.
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
Recovery Mode
http://support.apple.com/kb/HT4718
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems: Isolating an issue by using another user account
Identifying resource hogs and other tips: Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode": Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems: Apple Hardware Test
General Mac maintenance: Tips to keep your Mac in top form
>> See you got a more focused answer. -
Macbook Pro Retina (2013) keeps crashing.
My 2013 MacBook Pro Retina keeps crashing. This has been happening every other day it seems. Usually while I am using Premiere Pro CC.
Here is the crash report. I would love some help getting to the bottom of this as I'm not entirely sure how to find what is causing the problem.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Jan 15 13:16:25 2014
panic(cpu 4 caller 0xffffff800ae54ba6): "a freed zone element has been modified: expected 0xffffff8040d831a0 but found 0x7acadea8d8c8aab1, bits changed 0x8535212898109b11, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 4), Frame : Return Address
0xffffff81dc7435e0 : 0xffffff800ae22f69
0xffffff81dc743660 : 0xffffff800ae54ba6
0xffffff81dc7436a0 : 0xffffff800ae5267d
0xffffff81dc743700 : 0xffffff800ae51d09
0xffffff81dc743800 : 0xffffff800ae2aa2f
0xffffff81dc743830 : 0xffffff800b24bf78
0xffffff81dc743860 : 0xffffff800b24c0f2
0xffffff81dc743890 : 0xffffff800b261b3a
0xffffff81dc7438b0 : 0xffffff800b261c92
0xffffff81dc7438e0 : 0xffffff800b2bba65
0xffffff81dc743900 : 0xffffff800b2bb999
0xffffff81dc743980 : 0xffffff800b2bb461
0xffffff81dc7439e0 : 0xffffff7f8c6c5241
0xffffff81dc743a50 : 0xffffff7f8c6c4ba5
0xffffff81dc743ae0 : 0xffffff7f8c6c2f9d
0xffffff81dc743b70 : 0xffffff800b2cccda
0xffffff81dc743b90 : 0xffffff800b2cd83e
0xffffff81dc743bf0 : 0xffffff800b2cb28f
0xffffff81dc743d40 : 0xffffff800aeb6008
0xffffff81dc743e50 : 0xffffff800ae26bb1
0xffffff81dc743e80 : 0xffffff800ae139b5
0xffffff81dc743ef0 : 0xffffff800ae1e003
0xffffff81dc743f70 : 0xffffff800aec921d
0xffffff81dc743fb0 : 0xffffff800aef3e26
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f8c6b9000->0xffffff7f8c711fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b4ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b82b000
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000ac00000
Kernel text base: 0xffffff800ae00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 267732477566738
last loaded kext at 209093043918730: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 20480)
last unloaded kext at 209153107965312: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 16384)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.contourdesign.driver.shuttle 2.2
com.promise.driver.stex 5.1.66
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleRAID 4.0.6
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.ntfs 3.11
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@10,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@137,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@138,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@136,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@13,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: AudioBox USB
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Please Help!!Yeah I think thats what it is as well. I downloaded their beta driver and am still having issues, not nearly as much but still crashing every once and a while. its a real bummer cause the contour is so helpful.
Here is my most recent crash report. Also as mentioned and recomended above I have removed all instances of Nvidia drivers but for some reason there is still a trace of it somewhere and I cant figure out where.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Mar 5 16:44:45 2014
panic(cpu 0 caller 0xffffff8007654c96): "a freed zone element has been modified: expected 0xffffff802b4d1bc0 but found 0x7acade92dcbeeb1d, bits changed 0x85352112f7f3f0dd, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.90.20/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff81dbe836b0 : 0xffffff8007622fa9
0xffffff81dbe83730 : 0xffffff8007654c96
0xffffff81dbe83770 : 0xffffff800765276d
0xffffff81dbe837d0 : 0xffffff8007651df9
0xffffff81dbe838d0 : 0xffffff800762aa6f
0xffffff81dbe83900 : 0xffffff8007a83c5f
0xffffff81dbe83920 : 0xffffff8007ab1815
0xffffff81dbe839d0 : 0xffffff8007ab1abd
0xffffff81dbe83a10 : 0xffffff7f88edf832
0xffffff81dbe83a50 : 0xffffff7f88ef279f
0xffffff81dbe83ab0 : 0xffffff7f88ef5d96
0xffffff81dbe83b00 : 0xffffff7f88ef6640
0xffffff81dbe83b40 : 0xffffff8007acdc6d
0xffffff81dbe83ba0 : 0xffffff8007acb81f
0xffffff81dbe83cf0 : 0xffffff80076b6558
0xffffff81dbe83e00 : 0xffffff8007626bf1
0xffffff81dbe83e30 : 0xffffff80076139f5
0xffffff81dbe83ea0 : 0xffffff800761e043
0xffffff81dbe83f20 : 0xffffff80076c962d
0xffffff81dbe83fb0 : 0xffffff80076f38f8
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.14)[E354596B-CE66-31A7-B0DC-834008B85FCA ]@0xffffff7f88ed8000->0xffffff7f88f30fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f87cbb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f87ff6000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007400000
Kernel text base: 0xffffff8007600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 188441501670302
last loaded kext at 179224491115734: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89bd1000, size 49152)
last unloaded kext at 182943731779895: com.apple.iokit.IOFireWireSBP2 4.2.6 (addr 0xffffff7f89ccb000, size 110592)
loaded kexts:
com.promise.driver.stex 5.2.7
com.contourdesign.shuttle.kext 3.0
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@195,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@14,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@13,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@199,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@21,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@20,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@19,0,2
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@24,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Rugged USB3 THB
USB Device: Expansion Desk
USB Device: Rugged USB3 THB
USB Device: AudioBox USB
USB Device: Apple Thunderbolt Display
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Apple Thunderbolt Display
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 1, 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2 -
MacBook Pro Retina Display Quit - A1502
My MacBook Pro Retina display has quit. It stopped working in the middle of operation and will not come on. The computer boots fine (at least chimes), but nothing in the display. Have tried all possible keyboard resets--no luck. It was not set up for sharing, so can't log in remotely. Currently in Mexico, will bring to Apple Store on return. Any others with similar failures?
StanDo you mean beeps like one of these?
Mac computers: About startup tones - Apple Support
1 tone, repeating every 5 seconds: This indicates no RAM is installed.
3 successive tones, a 5 second pause (repeating): This indicates RAM does not pass a data integrity check.
1 long tone while holding down the power button: Indicates an EFI ROM update is in progress on a computer manufactured before 2012.
3 long tones, 3 short tones, 3 long tones: Indicates EFI ROM corruption is detected and the computer is in EFI ROM recovery mode. -
Macbook Pro Retina problem connecting to HP 23xi
Hello Community,
I've been experiencing a problem, I bought a 13' Macbook Pro Retina. Not quite a cheap machine.
But when I connect through HDMI to my HP 23xi , the screen gets blurry and cut (which I was able to fix in the setting). I tried messing with the configurations, but it simply won't get better.
I presume it's because it is retina, of course. But I bought this monitor, a quite nice monitor a month ago, and I do not want to sell it nor throw it away.
I bought this Mac to do web design , but this is not the outcome I was expecting at all.
I've seen the other post about the RGB fix, altough I haven't tried it because it isn't very pratical, my problem is not the color, but rather the pixelated resolution that appears on the display.
What should I do?
My Kindest Regards,
Luisvf7
This question was solved.
View Solution.Looking at the specs for the MacBook,
Thunderbolt digital video output
Native Mini DisplayPort output
DVI output using Mini DisplayPort to DVI Adapter (sold separately)
VGA output using Mini DisplayPort to VGA Adapter (sold separately)
Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter (sold separately)
HDMI video output
Support for 1080p resolution at up to 60Hz
Support for 3840-by-2160 resolution at 30Hz
Support for 4096-by-2160 resolution at 24Hz
I would consider using a Mini DisplayPort to Dual-Link DVI adapter for Thunderbolt digital video.
You will not achieve the 2560 x 1600 display resolution that your MacBook Pro is capable of on your HP display as the display is not capable of that. Specs for the display
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
Macbook Pro Retina problem connecting to external monitor
Hello Community,
I've been experiencing a problem, I bought a 13' Macbook Pro Retina. Not quite a cheap machine.
But when I connect through HDMI to my HP 23xi , the screen gets blurry and cut. I tried messing with the configurations, but it simply won't get better.
I presume it's because it is retina, of course. But I bought this monitor, a quite nice monitor a month ago, and I do not want to sell it nor throw it away.
What should I do?
My Kindest Regards,
Luisvf7Hi luisvf7,
So it seems you are having issues with your MacBook Pro not displaying properly on your external display. It does sound like a frustrating situation. Let’s see if we can get you up and running.
I would suggest that you use the steps in this article to troubleshoot the problem -
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Specifically the section - No video or no signal, image distortion, "snow," or flickering
Thanks for using Apple Support Communities.
Best,
Brett L -
Hi, I already finish download osx maountain lion after 2 attempts for my macbook pro retina. and when I want to sign out from my account at app store, it crash and some crash report show up. and if I sign in it happen also, but the app store still can be run after got the crash report, and I already sent the report to apple. do anyone got this problems ? and for apple : please fix this problems !
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Kindle app always crashes on MacBook Pro Retina
I have a MacBook Pro Retina 2013 8G memory 256G SSD upgraded to latest Mavericks OS 10.9.4. Everything looks fine except I can't run Kindle app properly. Once the app is launched, it consumes >30MB for viewing a book page. Soon, the memory used by Kindle app reaches 1-2 GB. Then it crashes. Haven't find any useful clue for this. This issue starts from the very begin when the MacBook is still using the default OS Mountain LIon. Anyone know a cue? Thanks.
Here's the log I extract as above steps:
It looks like the Qt framework Kindle app relies on arose the issue: at last, malloc can't allocate any more memory. I don't know if it's related to those deprecated NS functions used.
messages:
14-7-21 下午9:39:24.947 Kindle Crash Reporter[9777]: crashReportPath:(null)
14-7-21 下午9:39:25.859 Kindle[9775]: *** WARNING: Method userSpaceScaleFactor in class NSView is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead.
14-7-21 下午9:39:32.543 Kindle[9775]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
14-7-21 下午9:40:43.792 Kindle[9775]: Kindle(9775,0xa02c01a8) malloc: *** mach_vm_map(size=12136448) failed (error code=3)
*** error: can't allocate region
*** set a breakpoint in malloc_error_break to debug
14-7-21 下午9:40:45.985 com.apple.launchd.peruser.501[285]: (com.amazon.Kindle.25552[9775]) Job appears to have crashed: Bus error: 10
14-7-21 下午9:40:46.246 ReportCrash[9782]: Saved crash report for Kindle[9775] version 1.10.5 (1.10.40381) to /Users//Library/Logs/DiagnosticReports/Kindle_2014-07-21-214046_MacBook-Pro.cra sh
crash report:
Process: Kindle [9775]
Path: /Applications/Kindle.app/Contents/MacOS/Kindle
Identifier: com.amazon.Kindle
Version: 1.10.5 (1.10.40381)
Code Type: X86 (Native)
Parent Process: launchd [285]
Responsible: Kindle [9775]
User ID: 501
Date/Time: 2014-07-21 21:40:44.075 +0800
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 59357F8F-EB8C-51E5-0A85-7419B6CBBDFE
Sleep/Wake UUID: F7734889-3689-4F58-8A07-52CB3C687021
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Kindle.app/Contents/MacOS/Kindle
__TEXT 0000000000001000-000000000140c000 [ 20.0M] r-x/rwx SM=COW /Applications/Kindle.app/Contents/MacOS/Kindle
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 QtGui 0x0194fda9 0x181c000 + 1260969
1 QtGui 0x0193d6dc QPixmap::fromImage(QImage const&, QFlags<Qt::ImageConversionFlag>) + 118
2 com.amazon.Kindle 0x005c0455 0x1000 + 6026325
3 com.amazon.Kindle 0x005c07fc 0x1000 + 6027260
4 com.amazon.Kindle 0x003aaf4b 0x1000 + 3841867
5 com.amazon.Kindle 0x004397bc 0x1000 + 4425660
6 com.amazon.Kindle 0x0043f5f1 0x1000 + 4449777
7 com.amazon.Kindle 0x003ac372 0x1000 + 3847026
8 QtGui 0x018eabed QWidget::event(QEvent*) + 355
9 QtGui 0x01c3e11a QFrame::event(QEvent*) + 44
10 QtGui 0x0189d6f8 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 326
11 QtGui 0x0189e3e8 QApplication::notify(QObject*, QEvent*) + 3276
12 com.amazon.Kindle 0x002decc8 0x1000 + 3005640
13 QtCore 0x0169ab4e QCoreApplication::notifyInternal(QObject*, QEvent*) + 96
14 QtGui 0x0189ce96 0x181c000 + 528022
15 QtGui 0x01846d88 0x181c000 + 175496
16 com.apple.AppKit 0x96422b0c -[NSWindow sendEvent:] + 12064
17 QtGui 0x0184c1fb 0x181c000 + 197115
18 com.apple.AppKit 0x963be91d -[NSApplication sendEvent:] + 4034
19 com.apple.AppKit 0x962031bc -[NSApplication run] + 823
20 QtGui 0x0185841a 0x181c000 + 246810
21 QtCore 0x016981a3 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 337
22 QtCore 0x0169b1fd QCoreApplication::exec() + 179
23 com.amazon.Kindle 0x002ad76b 0x1000 + 2803563
24 com.amazon.Kindle 0x00009a95 0x1000 + 35477
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x982ef992 kevent64 + 10
1 libdispatch.dylib 0x97680899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x97680532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x982ee7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9108fd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x91091bd9 pthread_cond_wait$UNIX2003 + 71
3 libJavaScriptCoreKRF.dylib 0x03c37069 ***::TCMalloc_PageHeap::scavengerThread() + 153
4 libJavaScriptCoreKRF.dylib 0x03c370b7 ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
5 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x982eeaea __select_nocancel + 10
1 libsystem_kernel.dylib 0x982ec884 select + 92
2 QtCore 0x01675fdc 0x1598000 + 909276
3 QtCore 0x015b5a3c 0x1598000 + 121404
4 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
5 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
6 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x982eeace __select + 10
1 com.apple.CoreFoundation 0x9a502ae6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
4 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x982ee7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9108fd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91091fa3 pthread_cond_wait + 48
3 QtScript 0x03b07140 0x3a11000 + 1007936
4 QtScript 0x03b071ed 0x3a11000 + 1008109
5 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 7:: ping
0 libsystem_kernel.dylib 0x982eeaea __select_nocancel + 10
1 libsystem_kernel.dylib 0x982ec884 select + 92
2 QtCore 0x016bf298 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) + 56
3 QtCore 0x016c32a1 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, timeval*) + 45
4 QtCore 0x016c416c QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
5 QtCore 0x016c4606 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
6 QtCore 0x016981a3 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 337
7 QtCore 0x015b359b QThread::exec() + 119
8 QtCore 0x015b5a3c 0x1598000 + 121404
9 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
11 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x982e9f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x982e916c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4b2bf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4b21d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4b19ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4b184b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x963bab88 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
9 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x982eeaea __select_nocancel + 10
1 libsystem_kernel.dylib 0x982ec884 select + 92
2 QtCore 0x016bf418 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timeval const*) + 440
3 QtCore 0x016c32a1 QEventDispatcherUNIX::select(int, fd_set*, fd_set*, fd_set*, timeval*) + 45
4 QtCore 0x016c416c QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timeval*) + 1164
5 QtCore 0x016c4606 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 234
6 QtCore 0x016981a3 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 337
7 QtCore 0x015b359b QThread::exec() + 119
8 QtCore 0x015b5a3c 0x1598000 + 121404
9 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
11 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 10:: TodoItemProcessor
0 libsystem_kernel.dylib 0x982ee7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9108fd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91091fd7 pthread_cond_timedwait + 47
3 QtCore 0x015b5bd6 QThread::msleep(unsigned long) + 170
4 com.amazon.Kindle 0x004f8875 0x1000 + 5208181
5 QtCore 0x015b5a3c 0x1598000 + 121404
6 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
8 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x982ee7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9108fd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91091fa3 pthread_cond_wait + 48
3 QtWebKit 0x03226020 0x2820000 + 10510368
4 QtWebKit 0x032260cd 0x2820000 + 10510541
5 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
7 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x982ee7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9108fd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x91091fa3 pthread_cond_wait + 48
3 QtCore 0x015b658f 0x1598000 + 124303
4 QtCore 0x015b6268 QWaitCondition::wait(QMutex*, unsigned long) + 118
5 QtWebKit 0x0322a98e 0x2820000 + 10529166
6 QtWebKit 0x03018d89 0x2820000 + 8359305
7 QtWebKit 0x0301a718 0x2820000 + 8365848
8 QtWebKit 0x0301a7b3 0x2820000 + 8366003
9 QtWebKit 0x0322bc0c 0x2820000 + 10533900
10 QtWebKit 0x0322a877 0x2820000 + 10528887
11 QtCore 0x015b5a3c 0x1598000 + 121404
12 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
13 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
14 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x982ef976 kevent + 10
1 QtCore 0x0167fd76 0x1598000 + 949622
2 QtCore 0x015b5a3c 0x1598000 + 121404
3 libsystem_pthread.dylib 0x9108d5fb _pthread_body + 144
4 libsystem_pthread.dylib 0x9108d485 _pthread_start + 130
5 libsystem_pthread.dylib 0x91092cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 17:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib 0x982ef046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9108edcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x91092cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0xfffbf0d9 edx: 0xff000000
edi: 0x00000000 esi: 0xfec86000 ebp: 0xbfffeca8 esp: 0xbfffeb80
ss: 0x00000023 efl: 0x00210282 eip: 0x0194fda9 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 6
Error Code: 0x00000006
Trap Number: 14
Binary Images:
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0x1598000 - 0x17d8fef +QtCore (4.7.4) <46C0FC2C-6F70-323E-891A-0F88768A8F2E> /Applications/Kindle.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
0x181c000 - 0x2130ff7 +QtGui (4.7.4) <CDE46343-0CCC-3732-874A-FEDF03883492> /Applications/Kindle.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
0x225a000 - 0x22b6fef +QtXml (4.7.4) <BF5AB72A-E698-3A80-A0A5-314CF054A1B7> /Applications/Kindle.app/Contents/Frameworks/QtXml.framework/Versions/4/QtXml
0x22c6000 - 0x268fff7 +QtXmlPatterns (4.7.4) <7FECE59B-5555-3C2D-BC38-ED87A756A845> /Applications/Kindle.app/Contents/Frameworks/QtXmlPatterns.framework/Versions/4 /QtXmlPatterns
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0x394b000 - 0x3a00fef +QtSql (4.7.4) <19953D24-B8BB-3F19-AA25-30F6BD5312D2> /Applications/Kindle.app/Contents/Frameworks/QtSql.framework/Versions/4/QtSql
0x3a11000 - 0x3bc6fff +QtScript (4.7.4) <ED96A8C8-172B-3D5C-BDB8-ADBE0464AE6A> /Applications/Kindle.app/Contents/Frameworks/QtScript.framework/Versions/4/QtSc ript
0x3c00000 - 0x4002fe3 +libJavaScriptCoreKRF.dylib (534.3) <F55297FE-37C8-3004-8813-470EC8E38AFC> /Applications/Kindle.app/Contents/Frameworks/libJavaScriptCoreKRF.dylib
0x4117000 - 0x4f59ff3 +libWebCoreKRF.dylib (534.3) <DC2F8F2C-18D7-3234-96C5-E547A12BEB79> /Applications/Kindle.app/Contents/Frameworks/libWebCoreKRF.dylib
0x5dd7000 - 0x5e01fff +libWebCoreViewer.dylib (1) <C8BC4FA2-AB65-3228-9C3F-E043A9ABABDF> /Applications/Kindle.app/Contents/Frameworks/libWebCoreViewer.dylib
0x5ece000 - 0x5edcfff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xa0be000 - 0xa0e3ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0xa7f3000 - 0xa7f9fff +libqgif.dylib (0) <14CC8453-C5A8-3757-BBD8-7C75377D624D> /Applications/Kindle.app/Contents/PlugIns/imageformats/libqgif.dylib
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0x115d2000 - 0x11606fe7 +libqjpeg.dylib (0) <65F62412-8B87-3F4D-9DB9-D319C0B9D24E> /Applications/Kindle.app/Contents/PlugIns/imageformats/libqjpeg.dylib
0x1160b000 - 0x11652fe7 +libqmng.dylib (0) <0473A6D3-6422-3DB0-B0A6-3E30024E56D1> /Applications/Kindle.app/Contents/PlugIns/imageformats/libqmng.dylib
0x15365000 - 0x15365ff3 +cl_kernels (???) <B5825EED-835F-4B37-B876-55674A81B4FF> cl_kernels
0x15373000 - 0x15373ffb +cl_kernels (???) <EE97FE0C-5AA4-4B70-B2B9-458C9EE6D85B> cl_kernels
0x15bc9000 - 0x15bd4fe3 +libqgenericbearer.dylib (0) <A8EA7A71-3742-37D0-A562-EDC2C3458673> /Applications/Kindle.app/Contents/PlugIns/bearer/libqgenericbearer.dylib
0x194fe000 - 0x19520ff3 +libqcncodecs.dylib (0) <E6C38EDD-3BB1-3B63-8BE6-89F5EF3EAAA7> /Applications/Kindle.app/Contents/PlugIns/codecs/libqcncodecs.dylib
0x19523000 - 0x1954bfe3 +libqjpcodecs.dylib (0) <5BBA0CF9-18AA-3FCB-8F8D-BABFE532A543> /Applications/Kindle.app/Contents/PlugIns/codecs/libqjpcodecs.dylib
0x1954f000 - 0x19561ff3 +libqkrcodecs.dylib (0) <861A3E94-263B-3912-B4D8-A4A954261391> /Applications/Kindle.app/Contents/PlugIns/codecs/libqkrcodecs.dylib
0x19564000 - 0x19589ffb +libqtwcodecs.dylib (0) <3A837D2C-6C1B-3469-9068-3DF7B9AC5676> /Applications/Kindle.app/Contents/PlugIns/codecs/libqtwcodecs.dylib
0x195b4000 - 0x195b5ff3 +cl_kernels (???) <257489FA-48A0-450F-AEBD-803D8312F9A9> cl_kernels
0x195bb000 - 0x195bcff7 +cl_kernels (???) <080C8177-7B79-4C82-ACF8-7BA6A5A9A745> cl_kernels
0x19c89000 - 0x19c8aff3 +cl_kernels (???) <5164FF6F-F382-45BB-ACDE-F92882C32A83> cl_kernels
0x19c94000 - 0x19c94ffd +cl_kernels (???) <D9819D24-2C4B-442F-B613-99A594D5642D> cl_kernels
0x19c99000 - 0x19c9affd +cl_kernels (???) <21686304-17B6-49F9-87C8-5FA3ABF554CB> cl_kernels
0x19cc4000 - 0x19cc5ff1 +cl_kernels (???) <0F57D4A2-70B8-4565-BAB6-9CC2386C2C56> cl_kernels
0x19cd3000 - 0x19cd4fff +cl_kernels (???) <570853FF-D5D4-426F-8A35-C047B12E4869> cl_kernels
0x1bce5000 - 0x1bdd0ff7 unorm8_bgra.dylib (2.3.58) <4E28B3D7-DC85-3454-8B83-4A81918934DC> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x1bdfc000 - 0x1bee7ff7 unorm8_argb.dylib (2.3.58) <935DED50-5AD3-359E-B51B-BF16D1A0A9C3> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib
0x1ce00000 - 0x1cee6ff7 unorm8_rgba.dylib (2.3.58) <6F4210CB-30E1-3572-AF1E-D38D920B2510> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_rgba.dylib
0x8fe4e000 - 0x8fe80417 dyld (239.4) <FF5ED937-CC28-3FEF-BCAF-750B1CDBAE36> /usr/lib/dyld
0x9067a000 - 0x9067affd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9067b000 - 0x9067bfff com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9067c000 - 0x906b1ffd libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib
0x906b2000 - 0x9070bffa libTIFF.dylib (1043) <C03B34F4-8037-3AF5-AE51-B8B5FC8DB639> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x907b0000 - 0x907dfff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <1BD6205B-7C66-3B7B-AC8C-11BE34F7CF6B> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x907e0000 - 0x90857ffb com.apple.framework.IOKit (2.0.1 - 907.100.13) <D1308EE0-96AA-3442-A27B-264F58AE12B4> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x908bc000 - 0x908c7ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x908c8000 - 0x90918fff com.apple.opencl (2.3.59 - 2.3.59) <9A8EF83B-78F9-3278-8812-5A0ECB09F8B7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x90a4f000 - 0x90b1dff7 com.apple.backup.framework (1.5.4 - 1.5.4) <C09AF796-385F-34DB-B551-68967989E9CB> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9108c000 - 0x91093ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x919c0000 - 0x91a4aff7 com.apple.CoreSymbolication (3.0.1 - 141.0.5) <A33D0598-8699-39AC-A1DD-37079F423269> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x91ccb000 - 0x91cceff7 libdyld.dylib (239.4) <B2BD2222-2A51-39B7-BCC5-B8A4F36F900A> /usr/lib/system/libdyld.dylib
0x91ccf000 - 0x91cddfff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x91cde000 - 0x91ce6fee libcldcpuengine.dylib (2.3.58) <589B3E9E-05CC-30A3-AFF5-AA971C0E1473> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x91cf5000 - 0x91d5effa com.apple.datadetectorscore (5.0 - 354.5) <CB793FA7-B873-39A9-855F-D86AB0C35298> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x91d5f000 - 0x91d83fff libJPEG.dylib (1043) <257BE460-DFB1-3398-8AC5-A2E50FBED794> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91d84000 - 0x91dcaff7 libcurl.4.dylib (78.94.1) <0EBB0049-F944-3A3F-ACBF-80D742C4945B> /usr/lib/libcurl.4.dylib
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0x982f5000 - 0x9834afff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9834b000 - 0x98363ff7 libsystem_malloc.dylib (23.10.1) <CB52555E-0F5B-31E3-A42A-FD4F930E2192> /usr/lib/system/libsystem_malloc.dylib
0x98364000 - 0x983c2ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x983c3000 - 0x983c3fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x983c4000 - 0x983d8ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <06C2834A-91E9-3DCC-B7D0-9EAC592CE1C5> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x983d9000 - 0x98401fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x98406000 - 0x9877bff9 com.apple.HIToolbox (2.1.1 - 698) <FE3938F3-6338-3C5E-AAB3-47B2F5FAC762> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x987e3000 - 0x987e9ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x98831000 - 0x98987ff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x989a2000 - 0x989a2fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x989a3000 - 0x989c7ff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x989c8000 - 0x98a31fff com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x98a32000 - 0x98ab2ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <382BE89A-9F37-3316-9AB8-DDEA691A80D1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x98abb000 - 0x98da5fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98da6000 - 0x98de4ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x98de5000 - 0x98deefff com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x98def000 - 0x98df3ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x98df4000 - 0x98df8ffc com.apple.IOSurface (91.1 - 91.1) <70637267-4D54-3EFF-A929-54FC0A8A907A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98df9000 - 0x98e01fff libcopyfile.dylib (103.92.1) <9B62DDFE-FEFD-31CA-989F-9BE0AB606C49> /usr/lib/system/libcopyfile.dylib
0x98e65000 - 0x98e68ffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x98e69000 - 0x98e83ff7 com.apple.GenerationalStorage (2.0 - 160.3) <D39634C9-93BF-3C74-828B-4809EF895DA0> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x98e84000 - 0x990e8ff7 com.apple.CoreData (107 - 481.3) <8EB45FB9-CF78-36E1-919C-E976AE4C8146> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x990e9000 - 0x9911affb com.apple.GSS (4.0 - 2.0) <145B389F-AC1E-3817-835D-8EA263E96EA5> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9911b000 - 0x99125ff7 com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) <C4CC55E5-6CC4-307E-9499-AF89A6463AF4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x991aa000 - 0x991b3fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x991c8000 - 0x991ccffa libGIF.dylib (1043) <276F48A6-766B-3D40-85C4-C9E8E6051DF7> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x991cd000 - 0x99215fff com.apple.PerformanceAnalysis (1.47 - 47) <5C6FA727-EAC9-3924-8662-AF01090A9EF4> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x99216000 - 0x99541ffe com.apple.Foundation (6.9 - 1056.13) <C33A8984-7E97-36BE-B842-EE4FE35F53EA> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99542000 - 0x997bbff1 com.apple.RawCamera.bundle (5.05 - 743) <A72DC5F6-CA93-3322-B34E-38E87B192444> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9992e000 - 0x99936ff7 libCGCMS.A.dylib (599.25.10.1) <0F42B4AF-CAC2-3433-B33F-3AF2C4FFFEDA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x99a12000 - 0x99a2dff6 libPng.dylib (1043) <AFF54258-8124-31AE-BBAA-575FD7C43EF3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x99a2e000 - 0x99b14ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x99b15000 - 0x99b4dfff com.apple.LDAPFramework (2.4.28 - 194.5) <4399D209-B119-3ACC-97AF-F2E14DD207CB> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99b4e000 - 0x99b84fff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x99b85000 - 0x99bfbff3 com.apple.securityfoundation (6.0 - 55122.3) <6E1412EF-2E22-3C9D-851C-9534903D926A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x99db6000 - 0x99dbbff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x99dbc000 - 0x99dbeffb libRadiance.dylib (1043) <ECD94F60-9AAD-3207-B3BD-9DB559FC5032> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9a149000 - 0x9a2f14af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x9a2f2000 - 0x9a31aff7 libRIP.A.dylib (599.25.10.1) <D33121E4-3FA6-3CC3-A36F-1C173A335E7F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x9a345000 - 0x9a345fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9a346000 - 0x9a416fef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9a417000 - 0x9a41cff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x9a43c000 - 0x9a63efff com.apple.CoreFoundation (6.9 - 855.17) <E382BBB6-4F41-3959-ADC7-238BE49A2155> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a63f000 - 0x9a669fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x9a66a000 - 0x9a66eff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x9a66f000 - 0x9a67cfff com.apple.AppleFSCompression (56.92.1 - 1.0) <D2E7A2DF-9E5B-35E6-9CCD-0D40ADA7E021> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9a67e000 - 0x9a68cff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x9a6ec000 - 0x9a7eafff libJP2.dylib (1043) <7B186EC7-B37E-3126-BCCE-7787F65C878D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9a7eb000 - 0x9a860ff1 com.apple.ApplicationServices.ATS (360 - 363.3) <FD423680-01A1-357A-89A7-33910A87DE65> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9a861000 - 0x9a87cff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9a87e000 - 0x9a9e0ffb com.apple.CFNetwork (673.4 - 673.4) <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9a9e1000 - 0x9a9e4ffa libCGXType.A.dylib (599.25.10.1) <FAA0A87E-0E30-3787-88F0-D0CD8F5661A2> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9a9e5000 - 0x9a9e6ffa libsystem_sandbox.dylib (278.11.1) <DA875837-A5C2-3004-8117-65F378E4BD03> /usr/lib/system/libsystem_sandbox.dylib
0x9a9e7000 - 0x9a9f0fff com.apple.DiskArbitration (2.6 - 2.6) <92F7575A-AA20-34D9-BB26-2CC8C3CCAFEB> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9a9f1000 - 0x9a9fcfff com.apple.CrashReporterSupport (10.9 - 539) <10FE9B2D-404F-32B8-B3CA-CBA3524B4CFF> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9a9fd000 - 0x9aa08ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9b8ab000 - 0x9bba0ffc com.apple.CoreImage (9.4.0) <33696A53-9E18-32D6-844F-28098DB7E426> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9bba1000 - 0x9bbadffc libkxld.dylib (2422.110.17) <FBC1725B-74D4-3DFC-954E-0628948C0781> /usr/lib/system/libkxld.dylib
0x9bbae000 - 0x9bbaefff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9bbb5000 - 0x9bc4dff7 com.apple.Metadata (10.7.0 - 800.28) <D8C2153B-6D0F-3B75-97C7-742BDCA430FC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9bc4e000 - 0x9bd39ff4 com.apple.DiskImagesFramework (10.9 - 371.1) <32A138AB-6A20-3C28-BFF8-7188C9790F31> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9bdde000 - 0x9bec1ff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib
0x9c1ea000 - 0x9c1f5fff libcsfde.dylib (380) <821ACD5D-E4BD-3626-B7AC-8EE2637268C3> /usr/lib/libcsfde.dylib
0x9c1f6000 - 0x9c222ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 17
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6834696
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=234.5M resident=62.7M(27%) swapped_out_or_unallocated=171.8M(73%)
Writable regions: Total=3.1G written=2.9G(95%) resident=1.7G(55%) swapped_out=1.3G(41%) unallocated=1.4G(45%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.9M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 17.8M
CG image 40K
CG raster data 272K
CG shared images 204K
Image IO 1900K
JS JIT generated code 48K
JS VM register file 4160K
JS garbage collector 768K
Kernel Alloc Once 4K
MALLOC 3.0G
MALLOC (admin) 48K
Memory Tag 242 12K
OpenCL 96K
Stack 72.8M
VM_ALLOCATE 24.7M
WebKit Malloc 3520K
__DATA 17.0M
__IMAGE 528K
__LINKEDIT 62.8M
__OBJC 2024K
__PAGEZERO 4K
__TEXT 171.7M
__UNICODE 544K
mapped file 287.9M
shared memory 4K
=========== =======
TOTAL 3.7G
TOTAL, minus reserved VM space 3.7G -
Macbook Pro Retina crashing when running Safari and iTunes since Mavericks
Hello everyone. I am starting a new thread even though there seem to be a lot of various crash reports. I have noticed several entire system crashes (never, ever happened on my mac before until I updated to Mavericks) when using iTunes and Safari at the same time. The entire computer crashes and/or freezes up - no keyboard or mousepad response, and no crash report, only option to manually restart by holding down power button. I include an etrecheck report below fyi, but cannot seem to locate anything myself. I do not use external montiors or any other open apps or extensions. OI have put this under Mavericks because this problem (as well as others I have had to fix) has only begun since updating the OS. Apple tells me that I just have to be patient for the other software to catch up to Mavericks - but this is Apple's software! Any ideas? Many, many thanks, and Merry christmas.
Hardware Information:
MacBook Pro (Retina, Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:0:59
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (142.94 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.oracle.java.Helper-Tool.plist
Launch Agents:
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.divx.agent.postinstall.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Flip4Mac WMV
Java
Internet Plug-ins::
Google Earth Web Plug-in: Version: 5.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
AmazonMP3DownloaderPlugin1016264: Version: Unknown
OfficeLiveBrowserPlugin: Version: 12.3.6
OVSHelper: Version: 1.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 2.2
AmazonMP3DownloaderPlugin101749: Version: Unknown
Flash Player: Version: 11.9.900.170 - SDK 10.6
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
RealPlayer Plugin: Version: Unknown
Silverlight: Version: 5.1.10411.0 - SDK 10.6
Unity Web Player: Version: UnityPlayer version 2.5.5f1
JavaAppletPlugin: Version: Java 7 Update 45
User Internet Plug-ins::
AddLive: Version: AddLive 2.1.6.1
Bad Fonts:
None
Old applications:
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO
Volumes being backed up:
Macintosh HD: Disk size: 232.96 GB Disk used: 99.84 GB
Destinations:
Iomega_HDD [Local] (Last used)
Total size: 465.64 GB
Total number of backups: 6
Oldest backup: 2012-10-15 22:22:44 +0000
Last backup: 2013-12-13 12:43:34 +0000
Size of backup disk: Adequate
Backup size 465.64 GB > (Disk used 99.84 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% mds_stores
3% WindowServer
2% mds
2% EtreCheck
0% Safari
Top Processes by Memory:
147 MB Dock
139 MB com.apple.IconServicesAgent
131 MB Safari
123 MB mds_stores
98 MB WindowServer
Virtual Memory Statistics:
5.18 GB Free RAM
1.64 GB Active RAM
305 MB Inactive RAM
901 MB Wired RAM
300 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
My MacBook Pro (Retina, Mid 2012) is too slow after installing Yosemite version 10.10.1. All programs take for ever to load especially Safari and even chrome. I regret upgrading to yosemite, it was all fine with Maverick. Any suggestions ? ThankYou
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Macbook Pro Retina crashes after SMC Reset
Hey guys. My macbook pro retina is constantly running its fan at full speed at random times. The fan is always running on high even when I do not have any background apps running. And every time I try to perform SMC reset, my macbook crashes and I have to reinstall OS X all over again. Some other issues are that I cannot update my computer without crashing and having to end up re-downloading the software again. Also, when starting up my macbook on the new Yosemite, the loading bar when logging in gets stuck, which again results in me reinstalling the software or restoring from an old backup. People have suggested replacing the SSD in the computer but I believe it may be the motherboard that may need to replace. I own a Macbook Pro Retina 15" early 2013 running OS X 10.10. And everything is factory when it comes to hardware.
I just bought a new charger and it appears to be working, so looks like that problem was not with my MBP but rather with the charger itself.
I am noticing that my fan is a little quieter now, but still doesn't sound normal. I have looked at Activity Monitor and nothing is using a lot of CPU at all (highest is Chrome at 6%). The MBP does get hot when the fan is going. I have looked at videos for cleaning/replacing the fan, which I think may be a good idea, but I don't have the proper tools at this time. It's something I'll keep looking into.
Also, Chrome and Mail both seem to be working now, randomly, even though I haven't done anything else. It's weird that they both stopped working immediately after I did an SMC reset, but maybe it's just a coincidence?
I will do another SMC and PRAM reset if further problems persist. Thanks for all the help! -
I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?
Go to: Apple > Force Quit
and select Mail > Force Ouit. -
Macbook Pro Retina Display hard crashes - not caused by Google Chrome
Hi, all. This is my first time posting on these forums, and it is only due to the unsurpassed amount of frustration I have had with my mbpr. I received it in late August, and it worked great. Yes, I had the waking from sleep problem, but that got fixed in an update and didn't bother me too much. What did bother me was when I started installing my games.
I play a ton of games, I have Steam, Diablo III (which Apple during their keynote said is compatible with the retina display resolution and worked with Apple on making it so), WoW and others. Anytime I play any game, it pretty much crashes and I have not been able to find a single solution.
I have tried disabling graphics switching, installing 3rd party programs to disable graphics switching and uninstalling them again, using an external monitor and the built in retina display, verifying/repairing permissions, setting a cap on the FPS in a game as to not make my laptop hot at all (even crashed with a 30 FPS cap), re-installing OS X Mountain Lion from recovery, resetting the NVRAM...
The computer just locks up, goes into a sound loop (like a record skipping very quickly), and becomes totally unresponsive to anything except a hard reset. On wake, it will always display "Your computer has shut down because of a problem, would you like to open the applications blah blah". Basically asking if I want to start where I left off. It never gives an option to send a report to Apple.
Oh also, it can sometimes crash when it's just remotely warm? For example, when I was re-installing OS X ML from recovery the FIRST time (I did it twice), it crashed mid-installation!
The funny thing is, I have windows 7 installed via Bootcamp. Whenever I play any games on that partition...100% fine. No problems, handles graphics beautifully. Using the OS for anything else such as watching videos, downloading music or movies, using any applications is fine. It just seems to be games (or a very small amount of heat? I'm not sure).
Any suggestions? I'm completely stuck on finding any solutions. My experience with the Apple store has been awful in the past, and going to them with any problem is a last resort for me. In the past, I have been able to solve many problems on my own with enough googling and forum digging.
This, after months, is still unsolvable for me. Thanks for any help you might be able to provide.
15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
Most people would have probably just recommended taking your machine to your local Apple Store.
Which is what you did - and all is well now, I'm assuming?
Clinton -
I USED TO be able to make phone calls using continuity on my MacBook Pro (Retina, 15-inch, Mid 2014) with Yosemite (10.10) via my iPhone 6 Plus on iOS 8.1 without any problems. Once I updated Yosemite to 10.10.1, my iPhone's springboard would continually crash where it brings up the Apple logo and quickly restarts repeatedly until I end the call. Just so that you know, I am able to stay on the call while this is occurring the whole time.
I need to reiterate, this all started happening as soon as I updated Yosemite to 10.10.1 while still on iOS 8.1. I know this because I made a few phone calls (loving the feature), updated Yosemite to 10.10.1, then made a few phone calls afterwards, and this started happening.
When iOS 8.1.1 came out, I eagerly updated hoping this issue would go away, and it did not. I'm hoping Apple notices this post. If anyone else has this problem, please contact Apple and chime in this post as well. Thank you Apple for incorporating continuity calling. I love this feature, but need to use it without my phone's springboard constantly crashing.I have this issue as well. I am using an iPhone 6 plus, iPad Air 2, 5K iMac, and MacBook Pro. When I make a continuity calls from any device, the springboard crashes. This only happens with outgoing calls, incoming calls are functioning normal. I am currently working with multiple Apple Senior Advisors, and they are working directly with iOS a engineers. I have an active open case and will update this thread when a resolution is found.
Just a tip for everyone with this issue, restoring your devices and setting them up as new WILL NOT correct this issue. Save yourself the hassle. I did this with my iPhone, iPad, and MacBook and the issue still persists.
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