Macbook pro retina 13 wifi problems

My new macbook pro is having problems with the WIFI.. it disconects and conects to it some seconds later... what should i do???

Try changing the channel you are currently on, maybe there is some kind of interference on the channel you are using.
http://support.apple.com/kb/HT1365

Similar Messages

  • MacBook Pro Retina 2013 Wifi Problem

    My mbp retina is having wifi issues. It says there is no ip address and has an exclamation mark over the wifi signal symbol. I know it is not my router because everything else is working fine. I have tried adding a new location, clearing out system config, restarting the SMC and many other things. This problem occurred a while ago but it came and go. However right now, I cannot connect to the wifi but sometimes I will be able to randomly connect. If I were to sleep or restart the laptop, the wifi will not connect and its back to square one.

    Hi... Under Wi-Fi preferences remove/delete/forgot your current Wi-Fi network and then create new network as if it was the first time you're setting this up for Wi-Fi.  This might help your problem, also you mentioned only your router, you may want to try to restart your modem as well.  Good luck with this!

  • Macbook pro retina display wifi connection problem.

    Macbook pro Retina display - 3 weeks old - connects erratically to home wifi over Airport Express
    iphone and iMac connects to the same wifi network. I am connecting through iphone hot spot to write this question. please help.

    I have posted my solution  i.e. update airport utility software. Ocourse you needa working internet connection for that!
    I have a 27 inch imac, mac book pro, mac book pro with retina display, iphone 4, iphone 4s, 2 x iphone 5. Each device was showing erratic internet connections at some point in time or the other.
    I just updated Airport Utility Software. You can find it in Applications/Utilities. When you click on Airport utilities, it opens a window with 2 icons. The bottom icon will look like your airport express. click on that and then you will get info on the right. If , I repeat if, your Airport utility software requires updation, you will be prompted in the info box. Click that and then you will be fine.
    However, the irony is that you need an internet connection for this. I set up a hot spot on my phone and did it.

  • My new Macbook Pro Retina 15 wifi is terrible

    I got a new macbook pro retina 15 last week, and the wifi stops working intermittently and i have to power refresh it each time it goes off. I know many are facing the issue with the new mbp retina.
    Is there a proper fix from apple for this wifi issue yet??

    From most of the posts that I've seen here describing the same problem, it seems as if the problem is more prevelant when Bluetooth is turned on.
    Do you have Bluetooth turned on?
    Clinton

  • MacBook Pro Retina 13' HDMI Problem

    Hi all,
    Two weeks ago I discovered a problem with the HDMI output on my external monitor (LG IPS 234) when connected to a MacBook Pro Retina 13'. The monitor wasn't able to display greyscale information. E.g. the underlying greyscales of a Google preview search suggestion when hovering a mouse over the suggestions. Also the whole monitor display looked washed out and fuzzy. I thought it would be a problem with the monitor, so I hauled it back to the store. We checked the monitor with a MBPR 15' and everything was fine (screens not in sync - important see below). I started thinking the new 13' MBPR might be the issue. But before leaving the store and blaming my MBPR 13' we checked out another 13' MBPR and (supprise!) the same effect again. To double check we tried another external monitor from Samsung (ok, I know if Samsung is not working with an Apple MBPR...). But seriously... The same effect again.
    I contacted the Apple support and after discussing this with the 1st level (with little helpful tips ... SMB reset etc.) I was forwarded to the 2nd level. The guy wasn't able to help me either. He blamed my monitor and that it might need a firmware update. The problem could be linked with some incompatible HDCP. But a firmware update can only be done by the monitor vendor or a service partner and LG doesn't even indicate that this is possible at all.
    Now my question is, does anybody else experience problems with external IPS displays and the MBPR 13'?
    As I said, we tested it with 2 different MBPR 13' and 2 monitors from different vendors. In each combination the same problem. Always the same effect. For me this is an indication that there might be a bigger problem under the surface.
    Kird
    PS: a friend with a MPBR 15' has the same effect but only when the internal and the external IPS monitor is in sync
    PS: the Apple 2nd level support promised me to give me a call regarding further steps to solve the problem (with a fixed date on Monday this week) ... They never called... Poor service Apple!

    Hello Daniel,
    I gave Apple a call last week and asked for a feedback on my ticket. The guy I talked to at least tried to help me with the issue. In the meantime since my last attempt to receive something from Apple nothing has happened on the issue. Surprise! So we started from 0 again... Ok... Bought in customer with a decent pain level...
    I received some test tools from the guy that I ran on the MPPR creating an encrypted file (...yes I can imagine what you think and I can assure you I had similar thoughts...) and mailed this stuff back to Apple. Now that they have insight of my whole digital live (ok I distend it a bit, but in reply to my question what's all included in this file the guy mentioned something like "don't worry only technical stuff..." Ah yea... That's why it is encrypted... You might find an info about a malfunction in the HDMI inside... very confident... Ok... What you all do for a chance of solving an HDMI problem).
    So the current status is: Apple engineers are spending nights in the office to dig into whatever this tools squeezed out of my innocent MacBook. You see I have reached a state where I am slowly drifting into sarcasm ;-)
    The guy mentioned there might ! be a patch coming with the next release if Apple finds the issue important enough ! and ! enough other customers have the problem as well. And on this I am not kidding. That's what he said.
    Hmm... Will 3 customers be enough? I doubt it... We'll find out with the next release. Maybe we can increase the complains from release to release and empirically estimate when Apple starts taking customers seriously.
    My personal guess is that they will dismount the HDMI port and send us an aluminum plug that fits perfectly in the hole. I have a flashback... There was once an issue with an antenna and they offered a piece of plastic to...
    I am getting carried away so I better stop now :-) and return to my wine
    Let's stay in touch if you find out something on the GB
    Kird

  • Macbook Pro Retina 2014 HDMI problems

    Hi,
    I'm new to the Mac world, so please forgive me if I'm overlooking the obvious.  I'm trying to connect my new 2014 Macbook Pro Retina to my VGA monitor via a HDMI adaptor.  I've used this adaptor without problems on my Lenovo laptop running Ubuntu.  However, when I connect it to the Mac, the Macbook display flashes, sometimes I see the display preferences and it correctly identifies the monitor, an old Acer wide-screen, flash up and it flicks between various resolutions and preference options; other times it just flashes and then goes blank (the only way I know to get back from the blank screen is to turn it off and on again).  Other times it just flashes and then does nothing, certainly in display preferences I don't see the other monitor and the other monitor is blank.
    I know the cable and monitor work, I can understand their being a resolution problem, the monitor is way less capable than the retina screen.  So, is there any way to tell the Mac to use extended mode instead of mirror mode from the start?
    Can I basically set-up the monitor and then plug it in, so it doesn't have to try and auto detect everything and have a heart attack?
    Also, it seems like all the failed attempts have stopped the Mac even trying to figure out what to do.  I have deleted the plist files, which I assume are the configuration files so it will try and figure out what to do again, but it just seems to have now succumbed to the fact it doesn't want to work with it.
    Any suggestions, very much appreciated.
    Thanks,
    Paul

    Thanks for the suggestion, unfortunately the monitor is not available to be selected under Display > Colour.  When I have the display properties open, it does flash up a new window with the correct monitor and various resolution settings, but it is not possible to select one or do anything as the display keeps flashing and the cursor keeps jumping to the top left of the screen, then everything goes blank.
    The HDMI to VGA adaptor that I use is a CAMAC (not the best in the world I'm sure but has worked solidly with my Lenovo laptop and Unbuntu).
    The monitor I'm trying to connect to is a Acer AL1916W (again not a great monitor but has worked flawlessly with every over computer connected to it including the Lenovo with the HDMI adaptor).
    The Mac is defiantly recognising the monitor, it just can't seem to decide what to do with it, flashing up display property windows and swapping between settings before giving up and everything goes blank.
    Any other suggestions very much appreciated.

  • Macbook pro retina ghost image problem

    I have heard about the burn-in problem on macbook pro retina display especially on LG screen. After I got my macbook retina for 3 months, the ghost image problem become really really unacceptable. After 4~5mins, the image on screen will burn in obviously for quite a long time. IT IS VERY OBVIOUS!! So I drop by apple store and find a genius, he did a persistence test on my macbook. The test is under a very low brightness, and I can not even know how he was operating. After 6 minutes, he said there is no burn-in problem. He explained that, if my macbook pass the test, it means my screen is within inspection. But I can tell if this screen is good, APPLE you should take a look at your inspection and change it RIGHT NOW. Everyone of my friend who have seen the problem on my screen says it is unacceptabe, how can it be within inspection? If anyone need a photo of that, i will provide.

    MoonnooM wrote:
    I have made an applecare call appointment. I'll post the result after I make the call. Thank you.
    Good work...
    Back-up all your data.
    If they replace your MacBookPro, you can avoid a service charge for runniing the back-up for you.

  • MacBook Pro Retina Wireless Connection problem

    I recently purchased a MacBook Pro Retina (late 2013) w AC wireless capability, and I have not been able to connect to my wireless network at work. Other computers, including my previous MacBook Pro (mid 2008) and my iPad 3 are able to connect to the work network without problems and I have no problems connecting my new MBP to my home or other networks. I have Windows 8 on a Boot Camp partition, and when my MBP is booted under windows, it still does not connect. My MBP is running OS X 10.9.4. My work wireless network uses a Linksys Wireless G Access Point model WAP54G v.2. Rebooting the router does not help. When my MBP tries to connect to the work wireless network, the status in Network Preferences says "Wi-Fi has the self-assigned IP address 169.254.216.147 and will not be able to connect to the Internet."  Any help or suggestions would be greatly appreciated.

    Hi Jackso,
    Welcome to the Apple Support Communities!
    For troubleshooting a self-assigned IP address, I would suggest reading over and using the following article as a reference and resource.
    Internet connection does not work with an IP address space of 169.254.xxx.xxx from ISP, router, or manual configuration
    http://support.apple.com/kb/TS3798
    Have a great day,
    Joe

  • NEW MacBook Pro Retina cracking sound problem

    I recently bought a MacBook Pro Retina after using a MacBook Pro for a year.  From Day One my MacBook Pro Retina makes a cracking sound from the body on the right side. not acceptable from such a expensive machine. Apple would not replace it! Now I don't know what to expect, but I never expected this. Laptops worth 400bucks are not this cracky. After browsing through i see im not the only one with this problem. The local apple service center said they have checked it everything is fine and it is not damaged, it was a manufacturers defect. Why should I be the victim here?

    Resetting the NVRAM/PRAM didn't work. The crackling sound is especially bad around the 4:00 mark in the following Killzone Shadow Fall preview:
    http://www.engadget.com/2013/02/20/watch-the-ps4s-killzone-shadow-fall-shared-di rect-from-the-con/
    Several songs in the iTunes store, when previewing, also have the same crackling issue.
    I'm just glad it's not crackling for every single video or song, at the very least.

  • Macbook pro retina 13 battery problem?

    Hello, I have macbook pro retina 13 with opened firefox and installed Sophos antivirus.
    The battery at 80% says that 5 hours remain. Is that normal? The battery has 3 cycles.
    Thanks

    No, it's not normal to install Sophos antivirus. Uninstall it: you're MacBook will thank you for it.

  • Trade in value, 10 month old Macbook Pro Retina w/ WIFI issues?

    I have a late 2013 Macbook Pro, Retina, upgraded memory from base model, 256 of awesome Samsung PCI-IE storage with the apparently very common wireless card issue. Web pages don't load, erratic ping times and high packet loss. It was purchased at an Apple store.
    What is the common scenario one would expect if they simply want the new model, or would I be making an assumption that the wireless card issue was resolved at some point?
    As a consumer, what would you expect?

    I would have expected that you would exercise your warranty. We are only users like you. No one here can be expected to know what your scenario would be like. But every day you waste on these forums is one day less remaining on your warranty.

  • Would restoring a MacBook Pro (non-Retina) with a MacBook Pro (Retina) backup cause problems?

    I have a Retina MacBook Pro and I recently bought a non-Retina MacBook Pro.  I wanted to have all my files and settings from my old MacBook on my new one so I backed up the Retina one using time machine and I used that backup to set up my new MacBook.  Will doing this cause any problems to the system?
    Thanks,
    CK
    P.S. I have been experiencing some issues with wifi (it drops the connection often) and I am not sure if that is related.

    It should not.  Read this:
    http://pondini.org/OSX/Setup.html
    Ciao.

  • Macbook pro 15 inch wifi problem (late 2011)

    Hello,
    Here I write a little desperate with this problem that I have on the MacBook Pro (late 2011) with WIFI .
    For several months ago, when I power on the MBP is all apparently normal , spend a few minutes and I lose the WIFI , the icon still comes out as "connected " but no WIRELESS signal , I turned off the WIFI, but, when I try to change back to turn ON, the icon of WIFI still OFF ( the inverted triangle ) . Restarting the MBP and still the problem no signal and appears as disabled , delete PRAM several times until finally everything works again , spend some time and again the same thing sometimes is fine for several hours, go out to eat and return and again the same thing, the worst was when I saw the message "Hardware not found" and "X " where the icon goes WIFI . I rebooted several times and not managed , this was the "hardware not found" message. Some time ago I went something like , when Lion had and read that resetting the PRAM and managed , never came out , but now even that it manages , and it is becoming more common , I thought it was the OS ( MacOSX Mavericks ) so I reinstalled (I'm not used Time Machine, I install all again ), this work the lasted several days without fail, until she passed again, I'm out of WiFi, when I see no WIFI signal in the list , restart me WIFI goes off and I can not change , restart it goes back to " hardware not found" and so on.
    Now desperate for this, I opened the MBP , disconnected the cables from the Airport card and reconnected with care and making sure you are all well , turned on the MBP again and works!!, I lasted two weeks , then I thought it was that. But again the whole problem again.
    Already investigating more online and I found some details from other users
    1 / Both WIFI and Bluetooth are on the same card ( the q disconnected and reconnected )
    2 / If the card was wrong , losing the WIFI Bluetooth should lose , but I tried Bluetooth and has no problems
    3 / Reported that resetting PRAM or SMC but still, in my case, does not work.
    Now all I have left to rule is the WIFI antenna that is located ( if I remember correctly ) for the bottom of the screen, and according to several users this tends to fail from constant use to close or open the MBP (or either to cover or uncover ) , and sometimes it just heats and heats close to this area .
    Has anyone had a similar problem? My MBP turns 2 only on March 7, 2014 , I can not believe all that cost me and now is about to fail , I have a Sony VAIO Core 2 Duo for about 5 years (or more) ago and is still running and has been dropped many times and nothing has ever happened : (
    Additional data on my MBP ,
    Several months ago ( long before the problem with the WIFI) I changed the hard drive for an SSD ( 250GB Corsair Neutron X ) .
    There is a problem that often makes me too, is that when you close the MBP ( to open ) , and open it back again ( out of sleep) the following happens :
    1 / It instantly freezes when waking from sleep and I have a long wait to enter the password.
    2 / When you leave idle normal let me put the password, but just when giving ENTER freezes
    3 / Out of sleep, let me put the key, ENTER and when I load the desktop freezes
    Another problem :
    This only happened to me a few times , as I mentioned , my MBP is formatted ( have Mavericks ) before formatted (clean install without time machine) , I closed the MBP ( I sent to sleep) and the open the screen was black , but as with bright, and not leave the state, turned off force ( pressing the button) , start the MBP again (power on) charged normal gray screen with apple but with a fairly low brightness, spent a few seconds and turned the brightness to normal and started normally .
    I hope some can help me with these problems.
    PD : I'm from Peru , if anyone knows a trusted service that please let me know .
    Thank you very much .

    Your wifi problem sounds very much like the problem I had. The wifi would drop out, the icon showed it was still connected. If I turned it off, I couldn't turn it back on. Another user here pointed me to the problem, which was the wifi cable (the flat cable goint from the card to the motherboard). I found it on ebay for $13 and it's been running fine since I replaced it. This is the repair guide for your machine. The part number will be on there if you click the link.
    http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+AirPort-Blueto oth+Cable+Replacement/7510

  • MacBook Pro Retina 2013 - Display Problems in iTunes

    I just got my new MacBook Pro 13" Retina a few days ago from the Apple Online Store - there was the problem that the display flickered in itunes everytime when i started up a movie or in the iTunes Store the trailer of movies / and tv shows. Otherwise if i stopped the video in the full screen mode and gone back with esc to the itunes store there came up for few seconds the last pictures of the played movie.
    I called to apple and they sent me a new one with (i cannot believe) the really same issue ...... now my question - has anybody of you the same problem or can help me and look it up if there's the same in itunes with that model -  I am not sure if its a software problem or a hardware issue with for example the graphics

    Don't worry, there is nothing wrong with your computer. I have the same issue, and it is a bug. Sometimes a restart solves it. Sometimes and if you use subtitles, you will see the first line being displayed but the second one not, etc.
    I have reported that to Apple and there is hope for a fix.

  • Macbook pro retina display video problems

    I had recently bought a new 13" macbook pro with retina display in july and keep having problems viewing videos where the video freezes but the audio keeps going and then the picture jumps to real time. I have had an older macbook pro since 2008 and never had that problem. Is anyone else experiencing this?

    You're asking a question that nobody can answer.
    Keep a good thought!
    Good luck!

Maybe you are looking for