MacBook Pro Retina 13 with Intel Iris graphics breaks Premiere Pro CC hardware output

Hi all,
I just recently got a MacBook Pro 13 Retina, to use for basic editing as a secondary system to my iMac. The MacBook Pro sports a Intel Iris integrated graphics system. When I use GPU acceleration (Open CL), my Blackmagic or AJA Thunderbolt I/O outputs solid green. When I switch to software only, video plays back fine.
I'm running Premiere Pro CC 2014 on Mac OS 10.9.4. I've read that Adobe is now optimized for Intel Iris graphics using Open CL, but why is mine not working when using external video IO?
Anyone run into this?

Does switching off Wifi make a difference?
In UK and USA (and quite a few other places) you have 14 days from purchase to get a refund or replacement - no questions asked.  If there is nothing running then this does sound to be depleting rather fast.  My late 2013 13" MBP retina gives me about 10 hours using Pages (several documents open) and e-mail only.
Get a replacement and see if you get the same problem.

Similar Messages

  • Dual monitor support? for HP Compaq Pro 4300, with Intel HD Graphics 4000 onboard

    Hi,
    Purchased new Buisness PC for cloud computing, which was HP Compaq Pro 4300 - with Dual Monitor supported.
    I have purchased 2x Samsung S24C550VL 23.6 inch LED MHL Monitor (250cd/m2, 1920x1080, 2ms, 2x HDMI, MHL, VGA).
    How do I cable these avoiding using VGA for one of them.  Can I use a splitter cable as both appear to support DVI-D ?  Which of the many cables options/splitters may be best option for extended display?
    PC will be operating Windows 7 Professional 64
    Regards
    Woof !

    Hello GoneToTheDogs,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand you are trying to connect two monitors to your HP Compaq Pro 4300. I am providing you with the HP Support document: Using Two or More Monitors with One Computer in Windows 7,  which will walk you through the setup.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Confusion In Intel Iris Graphics?

    Hi, I am willing to buy a new Macbook Pro but I am having confusion in choosing. First of all I would like to know what is Intel Iris Graphics? This is in new retina macbooks and Intel Iris Pro Graphics is in 15 inch models, whats the difference? I want macbook pro with a graphics card because I develop Unity3D games and unity crashes because graphics memory is not enough in view port rendering. If I buy new 13 inch macbook pro with Intel Iris Graphics , will this problem be solved? Or I need to buy macbook pro with external graphics card such as that of NVdia? Thanks.

    Intel Iris is the new integrated GPU included in the 13-inch MacBook Pro with Retina display, and it provides better performance than older Intel graphic cards.
    Instead, the 15-inch MacBook Pro with Retina display includes a slightly better Intel Iris Pro GPU. Both GPUs have got 1 GB of video memory, but if you need the best performance for your apps, go for the 15-inch MacBook Pro with Retina display, which also comes with a NVIDIA GPU that will provide you the best performance

  • Mac book Pro and Intel Iris Graphics 6100 compatible with Adobe CC?

    Hi,
    I want to buy 13 inch Macbook pro (http://store.apple.com/us/buy-mac/macbook-pro?product=MF840LL/A&step=config#) just wanted to ask if it's graphic card (Intel Iris Graphics 6100) is compatible with Adobe Creative Cloud program like Illustrator, Photoshop and After Effects.
    I did not see it on this list: https://helpx.adobe.com/illustrator/kb/gpu-performance-preview-improvements.html
    I have lots of problems with my current laptop (Lenovo)... menus freeze from time to time and Illustrator crashes a lot.
    Thanks
    Raz

    it's possible, but unlikely.
    they'll refer you to this page: System requirements | Creative Cloud

  • I have my macbook pro 17" 2.5 Q.C. i7,750GB HDD 5400rpm, 4gb ram, amd radeon 1gb dedicated graphics with intel hd graphics 3000,antiglare screen when i turned on my laptop and see the specs is not showing the 1gb graph. only 512mb.

    i have my macbook pro 17" 2.5 Quad. Core. i7,750GB HDD 5400rpm, 4gb ram, amd radeon 1gb dedicated graphics with intel hd graphics 3000,antiglare screen when i turned on my laptop and see the specs is not showing the 1gb graph. only 512mb is there anybody out there have the same problem please how can i know or is there any other way to be sure what's the real capacity of my graphics?take note this is brand new late 2011 model made to customize MD311 with anti glare screen...

    I have the same machine, except it's running the blessed fast Snow Kitty,
    "when I turn on my laptop and see the specs is not showing the 1gb graph, only 512mb is there"
    What specs are you refering about?
    Hold the command shift and 4 keys down, draw a box around what your seeing and upload the desktop image in your post response here.

  • Adobe Premiere Pro CC and Intel Iris Pro Graphics in Macs

    Hey everyone,
    Does anyone know if Premiere Pro CC supports GPU acceleration with Intel Iris Pro Graphics from the new Macbook Pros? This video from Intel clearly shows that it's possible for Windows but what about Macs?
    http://software.intel.com/en-us/videos/accelerating-video-production-with-opencl-and-intel -iris-graphics
    I'm interested because I know OpenCl performance with Iris Pro should be stellar compared to Nvidia 650m and 750m.
    Thanks!

    Good question. I'm also trying to figure that out. The 15" Macbook Pro has the Intel Iris Pro Graphics | NVIDIA GeForce GT 750M with 2GB. Whereas the 13" has the Intel Iris Graphics 6100. I prefer the smaller size laptop but am concerned about the Gfx.

  • Intel Iris Pro Graphics and Premiere Pro CC

    Hey everyone,
    Does anyone know if Premiere Pro CC supports GPU acceleration with Intel Iris Pro Graphics from the new Macbook Pros? This video from Intel clearly shows that it's possible for Windows but what about Macs?
    http://software.intel.com/en-us/videos/accelerating-video-production-w ith-opencl-and-intel-iris-graphics
    I'm interested because I know OpenCl performance with Iris Pro should be stellar compared to Nvidia 650m and 750m.
    Thanks!

    P.Ava wrote:
    Even in the OpenCL department?
    Only in the OpenCL department as the Intel has no CUDA capability at all
    http://forums.adobe.com/message/5916107#5916107
    Thank you Alex for keeping us up to date.
    Message was edited by: Bill Gehrke
    Only some testing will show us comparable results

  • I have a macbook pro 13" with intel i5 2.3GHz processor. I want to know if my mac will be able to handle Battlefield 3 smoothly. I just want to play without any lag (I'll use Windows vista on parallels)

    I have a macbook pro 13" with intel i5 2.3GHz processor. I want to know if my mac will be able to handle Battlefield 3 smoothly. I just want to play without any lag (I'll use Windows vista on parallels). I don't exactly know how turbo boost 2.0 works either. Or if it'll help.

    Recommended system requirements for Battlefield 3
    OS: Windows 7 64-bit
    Processor: Quad-core Intel or AMD CPU
    RAM: 4GB
    Graphics card: DirectX 11 Nvidia or AMD ATI card, GeForce GTX 460, Radeon Radeon HD 6850
    Graphics card memory: 1 GB
    Hard drive: 15 GB for disc version or 10 GB for digital version
    Minimum requirements for Battlefield 3
    OS: Windows Vista or Windows 7
    Processor: Core 2 Duo @ 2.0GHz
    RAM: 2GB
    Graphic card: DirectX 10 or 11 compatible Nvidia or AMD ATI card.
    Graphics card memory: 512 MB
    Hard drive: 15 GB for disc version or 10 GB for digital version
    You only have 384 MB of GPU Memory....
    Processor class
    Intel Core i5
    Processor model
    Sandy Bridge
    Processor speed
    2300 MHz
    Number of Cores
    2
    Cache size
    3 MB
    Graphics
    Graphics Type
    Integrated
    Integrated Graphics Chipset
    Intel
    Integrated Graphics Chipset Model Number
    3000
    Graphics Memory
    384 MB
    Memory
    Installed memory
    4 GB
    Maximum memory
    8 GB
    Memory technology
    DDR3
    Memory Speed
    1333 MHz
    I don't think your mac can handle it... but like the dude above you said... trial and error is usually the best way to find out. Hope this helps!

  • Is there anyway to have a 10key number pad on my Macbook Pro Retina with Mountain Lion?

    Is there anyway to have a 10key number pad on my Macbook Pro Retina with Mountain Lion?
    I have a separate keyboad that does this for me but I do not want to have to pack it with me on my trip. Please help.

    Just buy a numeric keypad that connects to a usb port. I use a 7+ year old kensington that has a 2 port hub built into it.

  • MacBook Pro 17" with Intel Core 2 Duo startup freeze with 10.6.8?

    With my MacBook Pro 17" with Intel Core 2 Duo, 2.33 GHz startup freeze with 10.6.8 - I had problems after several SW upgrades. Startup ends every time in a freeze or a crash, nothing is running, i am not able to type in the password. it starts in beginning with thin colored disrupting lines on the display and this get more and more and than freeze the system.
    "Save Boot", startup with shift shows no problems, display is ok, no freeze. So something must new in the video-driver. Is there any driver what I can delete or any new software to help in this issue?

    try to boot off the cd installazzione, when the screen appears to follow thePACKING screen viewing. If you've already looked in the manual are your problem?

  • FaceTime on macbook pro retina with Mavericks

    I have just bought a 15" macbook pro retina with Mavericks and FaceTime has never worked. My account works fine on my iPad and iPhone but macbook version just won't connect and says 'FaceTime call failed. Can anyone help?

    Hello there, alparkinsonpm.
    The following Knowledge Base article offers up a few good steps for troubleshooting FaceTime on your Mac:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/ts4185
    If you encounter issues making or receiving FaceTime calls, try the following:
    Verify that FaceTime is enabled in FaceTime > Preferences.If the issue persists, or if you see the message "Waiting for Activation", try toggling FaceTime off and then on.
    Verify that the Date, Time, and Time Zone are set correctly:
    From the Apple () menu, choose System Preferences > Date & Time > Date & Time.
    Enable "Set Automatically".
    Click the Time Zone tab and confirm the closest city is correct.
    Verify that both parties are connected to an active broadband Internet connection.
    See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
    Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
    If you encounter issues using a Wi-Fi network, use standard Wi-Fi network troubleshooting to resolve interference and other issues.
    Verify the phone number or email address being used is the correct one activated for FaceTime.You can verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
    Verify that both parties have installed the latest software updates for their Mac and/or device. See:
    Mac OS X: Updating your software
    iOS: How to update your iPhone, iPad, or iPod touch
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • MacBook Pro Retina with a 500gb hard drive - 400gb storage space?

    I have a MacBook Pro Retina with a 500gb hard drive. I recently deleted a windows 8 partition, and now my macbook says its total storage capacity is 399.42gb. Is this normal? Or am I missing 100gb storage space?
    When I deleted the partition through boot camp, there was an error, but the boot camp partition seemed to have been deleted completely. I ran disk utility repair and single user mode command prompt /sbin/fsck -fy to make sure my disk was properly partitioned, but it still shows 399.42gb total storage in my "About This Mac".

    You did not remove your Windows partition correctly. You need to remove it using Boot Camp Assistant. If you cannot then you will need to repartition the entire drive back to a single partition/volume.

  • Is gonna work the new Intel Iris Graphics with After Effects in GPU mode (ray traced) in a future?

    I want to know if it will be posible... I don't want to think that lots of users (with intel iris MacBook's) are out of this option.

    No.
    The ray-traced 3D renderer is built on top of the Nvidia OptiX library, which requires CUDA.
    Details:
    http://blogs.adobe.com/aftereffects/2012/05/gpu-cuda-opengl-features-in-after-effects-cs6. html

  • Why does my new MacBook pro retina with 16gb ram keep randomly freezing

    Why does my new MacBook pro retina with 16gb ram keep randomly freezing

    Hi ..
    A new Macbook Pro should not randomly freeze.
    You have 14 calendar days  from the time your items are delivered to initiate a return as noted here.

  • HT5219 Connecting macbook pro (retina) with a 27" imac.

    I am having trouble finding information on how to connect my Macbook pro (retina) with my imac 27" using a thunderbolt cable. I know that it is possible but have been unsucessful so far.
    Any help would be greatly appreacted!
    Cheers

    You did not remove your Windows partition correctly. You need to remove it using Boot Camp Assistant. If you cannot then you will need to repartition the entire drive back to a single partition/volume.

Maybe you are looking for