Macbook Pro Retina 15 inch not charging

Plugged in my laptop this morning and it refuses to charge. Have checked the transformer to wall section and it's working fine, not sure what to do now.
Is this a common problem?
Really urgent because I use it for work, can't get an appointment at the Genius Bar until Sunday.

I fear if you can't fix it there, we can't fix it from here...
This might help.
You may also see if an AASP is perhaps nearer and faster than the Genius Bar.
Other than that, you can only try finding out what it is, the charger or the Mac, by seeing if you can try your charger with another Mac, or your Mac with another charger, so then you'll be at least prepared when heading to the Genius Bar. Friends? Family? Neighbors?

Similar Messages

  • My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

    My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

    Either the power brick is damaged, or the charging circuit is on the blink, or both. Either way, a trip to the Apple Store or the Apple Authorized Service Provider is in order, as this ain't no bargain basement toy.
    In the meantime, can attempt an SMC Reset to see if it helps.

  • Macbook Pro Retina battery not charging

    Hello, when I loaded up my Macbook pro Retina today (4 months old) I noticed the battery wasn't charging and the power logo says power source: adaptor, I have tried SMC reset but that hasn't fixed the problem, need some advice as to what to do now?
    Thanks
    Ben

    What % is the battery at?  If it's at 95% and above, it won't charge.  It must get lower to charge.  If it was lower than that and it won't charge no matter what, you'll need to contact AppleCare because you can't service that laptop yourself for this issue if it is a bad battery.

  • My macbook pro retina is not working camera after updating Mountain lion.

    My macbook pro retina is not working camera after updating Mountain lion.
    I have also updated to latest update 10.8.1. Still its the same.

    Reset SMC.  http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • My Macbook Pro suddenly will not charge.  I tried using 2 different cables  and it still will not charge.  What should I do??

    My Macbook Pro suddenly will not charge.  I tried using 2 different cables  and it still will not charge.  What should I do??

    Look at the power adapter connection on the MBP and make certain that it is clean and not discolored.
    Trya SMC reset:
    http://support.apple.com/kb/ht3964
    Ciao.

  • Macbook Pro retina will not turn on

    I bought a 2012 Macbook Pro Retina 13" off Craigslist today.  It will not turn on.  I tried resetting the SMC and disconnecting the battery and reconnecting it.  It will still not turn on, the battery has been charging for 2 hours already and it's still amber on the magsafe.  It still has warranty coverage until 2014 so my next stop is the apple store.  I thought I could fix it myself but it is pretty tough to narrow down the cause.

    I tried those already, did not work.
    I did how ever remove the command key and wiped it down and it turns on perfectly!
    but now the keyboard keys seem to be out of place or something. For example it makes a "ping" sound when i hit some of them, when i hit function or control it puts the letter Z.
    Any input would be great!

  • Macbook pro retina does not recognize Tiki USB microphone

    Tiki external microphone is plugged into USB port on Macbook Pro Retina, but does not show up on list of audio inputs in system preferences.  I have tried restarting but nothing changed.  Has anyone experienced this?  I am up to date on software updates and am using 10.8.2.

    Omar N wrote:... a way to get the camera on my 24" Apple Cinema display to work while hooked to my Macbook Pro Retina via thunderbolt with the lid closed?...
    Pick an app and select your Display's camera.  How you do this differs among apps.  For some examples you can test, see iMac + 24" ACD: Apple Support Communities
    If you continue to encounter the "no camera" error message,use
    How to Troubleshoot iSight or LED Cinema Display (24-inch): Basic troubleshooting

  • Macbook pro retina display 15" charger getting too hot... any advice?

    I have had my Macbook pro retina 15" since Jan 2014 and it has been working fine. Just recently, I have noticed that the charger block and the connector to the laptop gets extremely hot as does the actual laptop. I have looked around on the net and most of the discussions regarding this have been on earlier models. The charger block itself is so hot that it emanates heat and is too hot to touch! The plug into the laptop is pretty darn hot as well. When charging, I can't keep the macbook on my lap because it gets too hot.
    I have checked all the connectors and the connections of all bits involved and they all seem good. I have also tried to minimalise all programs that are running.
    Just wondering if someone can suggest anything, otherwise it looks like a trip to the store
    Many thanks in advance

    Bfore you run to the store try this SMC ret, it fixes
    Battery management
    Thermal management

  • MacBook Pro Retina Display Battery Charging?

    When first purchased a MacBook Pro Retina Display and first open it to use, is it best to immedicately attach on the power supply while first booting it up for 1st use?
    Also how long it take to charge completely because it doesn't have the battery level of charge at the side of the notebook anymore?
    Next how often should I completey drain the battery and How Low I should let the battery get before charging the laptop again?

    Hello Davin12,
    Fortunately, we have an entire page (with links to additional information) regarding the batteries in our devices.
    Apple - Batteries
    http://www.apple.com/batteries/
    Cheers,
    Allen

  • HT201364 just purchased new macbook pro retina and not able to download osx mavericks.is this problem common?

    I have just purchased a new macbook pro retina and I am unable to download OSX Mavericks.I would be grateful of any help with this.

    The available download is not able to boot your Mac because of the newer hardware in that Mac. When Apple releases an update that has the necessary drivers, you should be able to download it.
    The versions provided in Recovery will be able to boot your Mac if you need to reinstall.
    http://support.apple.com/kb/ht4718

  • Suddenly, my new macbook pro retina is not talking to my tp-link. Any suggestions?

    After working fine with my new macbook pro retina and macbook air with my tp-link, now it works for a minute, then freezes; any ideais why?
    If I unplug my modem for five minutes, it works for 5 minutes - or less - then it won't open anything. Anybody been there?
    Alex

    After working fine with my new macbook pro retina and macbook air with my tp-link, now it works for a minute, then freezes; any ideais why?
    If I unplug my modem for five minutes, it works for 5 minutes - or less - then it won't open anything. Anybody been there?
    Alex

  • Retina MacBook Pro Late 2013 not charging?

    Bought my MacBook about a year ago, and very happy with it.
    However just a couple of days ago, it stopped charging? The light wouldn't come on at all..
    So I opened up my spare MagSafe 2 charger and tried that in a different power outlet and it still didn't work
    I've done some research and I have checked that the battery is still in 'good' condition (checked it in the utilities or something) and that it does not need replacing at the moment
    so perhaps something is wrong with the port?
    stupidly enough I have not backed up my laptop, and it has plenty of important files
    what should I do?

    Hi ridgeleyy,
    If you are having an issue with being unable to charge your MacBook Pro's battery using either power adapter, I would suggest that your next step would be to reset the system management controller. Use the steps in this article -
    Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Help! MacBook Pro Late 2011 Not Charging

    My MacBook Pro Late 2011 is Not Charging. I have tried plugging it into multiple outlets and none have succeeded. He is a screenshot of my System Information>Power: http://grab.by/tkOM. I have no clue what happened. Last night we had a massive storm, but I don't believe there was any thunder or lightning. Whenever I plug the adapter into an outlet, the battery usage in the top right hand corner shows the "plugged in" icon, then it shows the "charging" icon. Then it just goes blank and back to normal. I have tried to restart it and do the SMC or whatever, but nothing seems to work. I have had this charger for a little bit over 1 year. Thanks in advance!
    - Sellers C.

    Hey Angelo_here,
    I'd run through these steps:
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    via: Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Welcome to Apple Support Communities!
    Regards,
    Delgadoh

  • Mid 2010 Macbook Pro battery will not charge after plugging in firewire cable shut down computer

    I have a mid 2010 15" Macbook pro with Lion installed.
    I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
    The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
    I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
    I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
    I have tried resetting the SMC and PRAM, but to no avail.
    When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
    Below is my power information.:
    Battery Information:
      Model Information:
      Serial Number:          W0013PVDXBX0A
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          157
      Charge Information:
      Charge Remaining (mAh):          3406
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5956
      Health Information:
      Cycle Count:          395
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          11638
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          5
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Battery Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          3
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          85
      Revision:          0x0000
      Family:          0x00ba
      Serial Number:          0x00b9468c
      Charging:          No
    Any help would be greatly appreciated. Thanks everyone.

    I have a mid 2010 15" Macbook pro with Lion installed.
    I was running off battery, and I went to plug in a firewire cable, not plugged into anything, and when I inserted it, the computer shut off.
    The computer would not turn on again without being plugged into the AC adaptor. The magsafe charger shows green, but the computer says not charging. The battery is showing 57%, but the indicator lights will only light up when AC charger is connected..
    I have let it sit off, and plugged in for a couple hours, and nothing chages, and let it sit overnight not plugged in, but nothing.
    I have read other forums about the same issue,, it seems like its a common issue, and some have said what it could be, but no one said what it IS.
    I have tried resetting the SMC and PRAM, but to no avail.
    When i plug in the AC adaptor, the computer immediately turns on (which I find kond of funny), and I am able to turn it off normally, and it will stay off, and I can also turn it on if the charger has been connected from pervious.
    Below is my power information.:
    Battery Information:
      Model Information:
      Serial Number:          W0013PVDXBX0A
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          157
      Charge Information:
      Charge Remaining (mAh):          3406
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5956
      Health Information:
      Cycle Count:          395
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          11638
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          5
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Battery Power:
      System Sleep Timer (Minutes):          0
      Disk Sleep Timer (Minutes):          0
      Display Sleep Timer (Minutes):          3
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          Yes
      ID:          0x0100
      Wattage (W):          85
      Revision:          0x0000
      Family:          0x00ba
      Serial Number:          0x00b9468c
      Charging:          No
    Any help would be greatly appreciated. Thanks everyone.

  • Macbook pro 13 inch not booting from HD

    Hey guys, so i upgraded my macbook pro (mid 2012) 13 inch computer to 16 GB of RAM and now when i start my computer, i keep getting an error saying that there is no bootable disk. But when i press option on the keyboard and select the main HD im able to boot. Can someone help me solve this problem?

    what type RAM did you install?
    Did you install the right speed?
    to check if the RAM is the one giving you issues - take the new RAM out and put the old RAM back in...
    if it boots perfectly with the old RAM in, then there is an issue with your new RAM.
    before you do that, why not do a PRAM/NVRAM reset - see if that sorts it out for you.
    good luck

  • Macbook Pro retina or not ?

    hi
    so i want to be a graphic designer but i dont know which of those is better,i know i will use photoshop a lot, illustrator..  i dont want to spend a lot of money on a computer or shoul i get a pc ? which is better

    I don't recommend the MacBook Pro with Retina display unless you need a light computer and a high resolution display. That's because near all of the parts of the MacBook Pro with Retina display are soldered, so repairs will be expensive (the logic board must be replaced) and you won't be able to upgrade anything except the flash storage.
    Now, the MacBook Pro without Retina display has got near the same hardware as the MacBook Pro with Retina display but with less resolution. The advantage is that you can upgrade the memory and the hard drive without voiding the warranty, so it will be useful for you for more time. You should get the 15-inch MacBook Pro because you are going to use heavy apps that the graphic card of the 13-inch MacBook Pro can't run

Maybe you are looking for