Macbook pro retina 15 inch - USB connection error repeat

i'm user of Retina, 15-inch, Late 2013 and bought it week ago.
and i found there's connection problem in left side USB port the lightning cable and old cable as well in ipad, iphone.
when i connect the devices with cable to left usb port. it repeats continuosely connect and disconnect constantly.

Take advantage of the warranty that comes with your MBP and make an appointment at an Apple store genius bar.  Bring the devices that are causing the connection issues with you.
Ciao.

Similar Messages

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  • Kernal Panic MacBook Pro (Retina, 13-inch, Late 2013)

    Hi Guys,
    I have a MacBook Pro (Retina, 13-inch, Late 2013), and very frequently I have been having to shutdown my computer because of a system problem. When I restart I get this message. Is there any indication if this is a software problem or hardware?  Thank you so much!!!!
    *** Panic Report ***
    panic(cpu 0 caller 0xffffff800b21a46e): Kernel trap at 0xffffff7f8c14e4d7, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x00000001c92b503e, CR4: 0x00000000001627e0
    RAX: 0x0000000000000028, RBX: 0xffffff8032b9d000, RCX: 0x0000000000000000, RDX: 0xffffff801de9d700
    RSP: 0xffffff8117263840, RBP: 0xffffff8117263840, RSI: 0xffffff802b6c9c00, RDI: 0xffffff801cfc2300
    R8:  0xffffff802ef29400, R9:  0x0000000000001000, R10: 0x0000000000001000, R11: 0xffffff802ee5e000
    R12: 0x0000000000000080, R13: 0xffffff802f4b8000, R14: 0xffffff8032b9d000, R15: 0xffffff801cfc2300
    RFL: 0x0000000000010246, RIP: 0xffffff7f8c14e4d7, CS:  0x0000000000000008, SS:  0x0000000000000010
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    0xffffff81172634f0 : 0xffffff800b12fe41
    0xffffff8117263570 : 0xffffff800b21a46e
    0xffffff8117263730 : 0xffffff800b236683
    0xffffff8117263750 : 0xffffff7f8c14e4d7
    0xffffff8117263840 : 0xffffff7f8d145930
    0xffffff8117263870 : 0xffffff7f8d145d09
    0xffffff8117263890 : 0xffffff7f8d132af6
    0xffffff81172638e0 : 0xffffff7f8d1bced5
    0xffffff8117263920 : 0xffffff7f8d1b7754
    0xffffff81172639c0 : 0xffffff7f8d131d8d
    0xffffff81172639f0 : 0xffffff7f8d132149
    0xffffff8117263a20 : 0xffffff7f8d13f7ec
    0xffffff8117263a70 : 0xffffff7f8d1bc5ed
    0xffffff8117263aa0 : 0xffffff7f8d130432
    0xffffff8117263b30 : 0xffffff800b700652
    0xffffff8117263b60 : 0xffffff800b701249
    0xffffff8117263bc0 : 0xffffff800b6fe9c3
    0xffffff8117263d00 : 0xffffff800b1e4a87
    0xffffff8117263e10 : 0xffffff800b133f8c
    0xffffff8117263e40 : 0xffffff800b118a93
    0xffffff8117263e90 : 0xffffff800b1293bd
    0xffffff8117263f10 : 0xffffff800b2059fa
    0xffffff8117263fb0 : 0xffffff800b236ea6
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily2(156.6)[3CD19A58-C154-33E1-8466-30BF06B8F39 B]@0xffffff7f8d12c000->0xffffff7f8d198fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8b9a7000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8c252000
             com.apple.iokit.IOSurface(97.0)[B4E2654D-4087-3875-9D59-E899A0A04F0E]@0xffffff7 f8c149000->0xffffff7f8c15bfff
             com.apple.driver.AppleIntelHD5000Graphics(10.0.2)[E13FFD1E-1AE6-3A78-8929-8B73C 9E593A0]@0xffffff7f8d1a7000->0xffffff7f8d205fff
                dependency: com.apple.iokit.IOSurface(97)[B4E2654D-4087-3875-9D59-E899A0A04F0E]@0xffffff7f8 c149000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8b9a7000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8c252000
                dependency: com.apple.iokit.IOAcceleratorFamily2(156.6)[3CD19A58-C154-33E1-8466-30BF06B8F39 B]@0xffffff7f8d12c000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    14C109
    Kernel version:
    Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
    Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
    Kernel slide:     0x000000000ae00000
    Kernel text base: 0xffffff800b000000
    __HIB  text base: 0xffffff800af00000
    System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)
    System uptime in nanoseconds: 31298356626940
    last loaded kext at 20375882434977: com.apple.iokit.SCSITaskUserClient 3.7.3 (addr 0xffffff7f8d7ca000, size 36864)
    last unloaded kext at 20653188100496: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8d7c2000, size 16384)
    loaded kexts:
    com.symantec.kext.fw 5.3.1f4
    com.symantec.kext.ips 3.9.2f1
    com.symantec.kext.pf 5.7.1f4
    com.symantec.kext.internetSecurity 5.4f4
    com.apple.filesystems.afpfs 11.0
    com.apple.nke.asp-tcp 8.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AGPM 100.15.5
    com.apple.driver.ApplePlatformEnabler 2.1.7d1
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
    com.apple.driver.AppleHDA 269.25
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleSMCLMU 2.0.7d0
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.driver.AppleIntelHD5000Graphics 10.0.2
    com.apple.driver.AppleIntelFramebufferAzul 10.0.2
    com.apple.driver.AppleCameraInterface 5.29.0
    com.apple.driver.AppleBacklight 170.5.0
    com.apple.driver.AppleMCCSControl 1.2.11
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.5.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.7.0
    com.apple.driver.AppleAHCIPort 3.1.0
    com.apple.driver.AirPort.Brcm4360 910.26.12
    com.apple.driver.AppleUSBXHCI 710.4.11
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.security.SecureRemotePassword 1.0
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 269.25
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.iokit.IOBluetoothFamily 4.3.2f6
    com.apple.driver.AppleHDAController 269.25
    com.apple.iokit.IOHDAFamily 269.25
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSurface 97
    com.apple.AppleGraphicsDeviceControl 3.8.6
    com.apple.iokit.IOAcceleratorFamily2 156.6
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 5.8.1d38
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
    com.apple.iokit.IOUSBMassStorageClass 3.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.driver.CoreStorage 471.10.6
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.iokit.IO80211Family 710.55
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 710.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 396
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    System Profile:
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)
    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Serial ATA Device: APPLE SSD SD0256F, 251 GB
    Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f68
    Network Service: AirPort, AirPort, en0
    Graphics: Intel Iris, Intel Iris, Built-In
    Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f68
    Graphics: Intel Iris, Intel Iris, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)
    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en0
    Serial ATA Device: APPLE SSD SD0256F, 251 GB
    USB Device: Internal Memory Card Reader
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

    Hi Connorsimone,
    Thanks for the question. It sounds like you are experiencing issues with your MacBook Pro unexpectedly restarting (kernel panic). The following resource provides information on Kernal Panics, as well as troubleshooting steps for recurring kernel panics:
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
    http://support.apple.com/en-us/HT200553
    - Matt M.

  • Keyboard and Multi-Touch trackpad may become unresponsive on MacBook Pro (Retina, 15-inch, Late 2013)

    Folks,
    I have exacly same sympton described here on my 5 day old 15 inc macbook pro.
    http://support.apple.com/kb/TS5296
    MacBook Pro (Retina, 13-inch, Late 2013): Keyboard and Multi-Touch trackpad may become unresponsive
    Has anone tried to apply this patch on 15 inc ?
    Kind Regards,
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    I'm facing this problem intermittently.
    When my keyboard & trackpad went unresponsive, I plug in my USB keyboard and the keyboard & trackpad went back normal.
    I search the web and somebody highlight it may due to connector to keyboard/trackpad appear to be curled.
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  • My MacBook Pro (Retina, 13-inch, Early 2013) has lag in windows animations.

    My MacBook Pro (Retina, 13-inch, Early 2013) has lag in windows animations, Such as maximize window.
    In web browsers (Like Safari and Google Chrome) I have lag in animations such as sliders or scrolling pages.
    What's the reason guys?

    Hardware Information:
              MacBook Pro (Retina, 13-inch, Early 2013)
              MacBook Pro - model: MacBookPro10,2
              1 2.6 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 768 MB
    System Software:
              OS X 10.8.4 (12E55) - Uptime: 0 days 2:10:40
    Disk Information:
              APPLE SSD SM256E disk0 : (251 GB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 250.14 GB (210.48 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.kerio.kext.kvnet          (8.0.1)
    Problem System Launch Daemons:
    Problem System Launch Agents:
              [loaded] com.paragon.NTFS.trial.plist
              [loaded] com.paragon.NTFS.upd.plist
    Launch Daemons:
              [loaded] com.github.GitHub.GHInstallCLI.plist
              [loaded] com.kerio.kvpncsvc.plist
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist
    User Launch Agents:
              [failed] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
              [loaded] com.google.keystone.agent.plist
    User Login Items:
              iTunesHelper
              KVpnClientAgent
              KVpnClientStatus
              Rouzshomar
              VMware Fusion Start Menu
    3rd Party Preference Panes:
              Flash Player
              Kerio VPN Client
              Paragon NTFS for Mac ® OS X
    Internet Plug-ins:
              AdobeAAMDetect.plugin
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              Flash Player.plugin
              FlashPlayer-10.6.plugin
              JavaAppletPlugin.plugin
              QuickTime Plugin.plugin
              SpeedDownload Browser Plugin.plugin
    User Internet Plug-ins:
    Bad Fonts:
              None
    Top Processes by CPU:
                   5%          coreaudiod
                   2%          WindowServer
                   1%          fontd
                   1%          EtreCheck
                   1%          iTunes
                   0%          SystemUIServer
                   0%          coreservicesd
                   0%          configd
                   0%          hidd
                   0%          App Store
    Top Processes by Memory:
              238 MB             Google Chrome
              180 MB             WindowServer
              164 MB             Dock
              115 MB             mds
              90 MB              iTunes
              82 MB              Messages
              74 MB              App Store
              57 MB              Finder
              41 MB              Google Chrome Helper
              33 MB              loginwindow
    Virtual Memory Statistics
              4.04 GB            Free RAM
              1.92 GB            Active RAM
              284 MB             Inactive RAM
              1.75 GB            Wired RAM
              3.93 GB            Page-ins
              0 B                Page-outs

  • Hello, I'm using a Macbook Pro Retina 13 inch Late 2013. Is the HDMI output revision 2.0 or 1.4a? Thank you all!

    Just as the header states, Is the HDMI output on my macbook pro retina 13 inch the 2.0 version or the 1.4a version? Thank you!

    I'm asking this because, hdmi 2.0 allows 4K output at 60hz (right?) versus 30hz for HDMI 1.4a. I might connect another 4K display to my mac in the forseable future.

  • HT1338 MacBook Pro Retina 13 inch left speaker

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    Message was edited by: amir hamza

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