Macbook Pro Retina 15 Keyboard caps feel loose, normal?

Hi,
I have just had my top case replaced ohm y macbook pro retina 15 (late 2013) due to a trackpad problem and now it feels as if all of the keys on the replacementt keyboard are slightly loose and rattley and make quite a lot of noise when i type is this normal as i have got a 2010 macbook pro 13 which the keyboard feels sturdy on, not sure if this is just because it is thinner or if it is faulty is this normal?

yeh I would do but it is over a hour away and iti s costing me a lot to keep going out, it has been in repair 4 times and i have only had it for 2 months and hardly used it.. was just wandering what everyone else's keyboards were like?
Thanks

Similar Messages

  • Macbook Pro Retina Mouse/Keyboard freeze

    Hi there,
    I have a 2013 macbook pro retina that's less than a month old. I have experienced a number of trackpad/mousepad freeze issues while using the computer. They occurred in close succession while using 10.93. I update to 10.94 and had not experienced the problem again since then(a week or more) but today it crashed. this is a big problem as i am a dj and use this laptop to play live gigs. I was hoping that you could help me isolate the problem. What happens is I will be working away and suddenly the mouse will freeze and the computer will become unresponsive, the keyboard doesn't work except for the power button.... also, the desktop background disappears upon forced restart.... any ideas? what may be causing this? Thanks in advance, Richard

    If your machine is less than a month old, you should use your warranty and call AppleCare (you have 90 days of phone support) or take your machine back to the Apple Store (make an appointment with the Genius Bar first) and let them deal with the issue.
    If yours is the 13" model, there is a thread on here (somewhere) about trackpad and keyboard failures when also using Bluetooth, I think (don't quote me on that - I don't have the affected machines so I don't follow the thread too closely).
    But I do believe that Apple is aware of the issue and had 'fixed' it in either a patch preceding 10.9.4 or in 10.9.4 itself.
    Give them a call...
    Clinton

  • Macbook Pro Retina - Thunderbolt  - Keyboard - Mouse

    I'm using a thunderbolt display with my Macbook Pro Retina, using an external keyboard and mouse. Since uploading OS X Yosemite I am no longer able to log in from the blue tooth devices at start up, I have to open up my macbook to log on. This was not the case with the previous software, I could switch my mac on close the lid and log in from keyboard and mouse...
    Can anyone provide me with a solution...?

    Hey kps3591boss,
    Thank you for using Apple Support Communities. 
    The following article provides some checks and setups to use Bluetooth devices to wake your computer.
    OS X Yosemite: Wake your Mac with a wireless keyboard, mouse, or trackpad
    Regards,
    Jeff D. 

  • Logic X on Macbook Pro Retina... "feeling hot, hot"?

    I recently made an impulse purchase on a Macbook Pro Retina 2.7Ghz Quad core i7, in order to ease my transition to Logic X & Pro Tools 11. I figured with a Flash drive & 16Gb of memory that this would be a nice quiet machine... but unfortunately no. I'm quite shocked at how HOT these i7 processors run - in idle mode, the machine ticks over at 41c (istat menus), but as soon as you load a blank project in Logic X & press play, the machine ramps up to 92-93c. Consequently the fans kick in to an annoying level... & don't subside until you quit Logic. The Macbook has even touched 100c - which seems pretty hot, considering thermal shutdown is 110c. (I'm following all the guidelines on keeping the machine well ventilated, & only running it with the power supply).
    I've read many similar posts in other parts of the apple forum, but I'm interested in anybody else's experiences with Logic X on a Macbook Pro Retina. Is this behaviour normal, or do I have a lemon?!! Benchmarks are impressive for the machine : 64 tracks vs 30 on my 2006 Mac Pro (Quad 3.0ghz/10.6.8/Logic 9.1.8). http://www.evan.se/logicprobenchmark/Logic_Multicore_Benchmark_Test.html
    Another word of warning on Thunderbolt... it's very expensive, & you'll need it for practically everything. Once you've added a hub, cables & all the various adapters you'll need (firewire, ethernet, DVI, etc), your looking at the best part of £375/$600.... & that's not even including a thunderbolt 7200 rpm Hard Drive (£250 minimum). Sadly there's very few thunderbolt devices (apart from high end Raid HD's) that have more than one port, so daisy-chaining is not an option, & a hub is essential. Worse still, the current maximum length for thunderbolt is 3m which makes it very difficult to place a noisy mac or hard drive in another room. The new Mac Pro may be the quietest computer on the planet, but what's the point if you can't get hard drives out of earshot? (There are apparently fibre-optic versions in the pipeline that will exceed these lengths, but when?)
    So folks... opinions - is your Macbook Pro Retina whisper quiet with Logic? Mine might have to go back...

    Hi Mate,
    I've got a non-retina MBP i5, and it's not behaving like that, so no way should yours be.  Can't hear it at all until it really comes under load.  But even then it's relatively quiet.  Quite concerning that it's happening to you with nothing loaded up.
    Something is obviously taking up cpu power just by having the audio engine running, have you checked OSX Activity monitor and checked where your processor(s) are being used?
    Also, check your audio options and make sure the audio buffer isn't set ridiculously low.
    Agree that Apple expansion options are expansive - However, at least they're working on getting the software reduced, Logic X being an example of that.

  • MacBook Pro Retina Display - Keyboard Marking Screen

    Hello,
    The keyboard on my new MacBook Pro with Retina Display is leaving marks on the screen.  They wash off with a damp soft cloth.  Any suggestions to stop the problem.
    Thanks
    Joe

    In my opinion this is a defect in your MacBook Pro.  The tolerances are extremely tight.  The keys should not come into contact with your screen whatsoever.   I would call Apple tech support to see if it warrants a replacement if you want.  I even had a retina MacBook Pro for a couple weeks (before I returned it because of image retention issue in LG display) and there was never any key marks on the screen.  If you have a Samsung display though I would be hesitant asking for a replacement.

  • [REQUEST] Macbook Pro Retina Keyboard Driver

    Greetings everyone,
    I was browsing MSDN for tutorials onto how to make a keyboard filter driver in order to swap Fn-Ctrl and remap PowerKey to Delete on a Macbook pro retina internal keyboard. I managed to get a project up and running but I didn't get too far after that. My
    knowledge regarding driver development is limited, so I am asking can this really be done?
    If yes, can someone write a keyboard filter driver in order to achieve this functionality? After many attempts I just gave up.
    Thank you for your time.

    Thanks for posting here Doron Holan, I did use that example and it is quite useful. However I couldn't install the compiled driver onto the HID Keyboard. How do I install it correctly?
    When I used update driver and pointed to the .INF file it gave me an error that no suitable driver was found. The project by itself is designed for a PS2 keyboard. So how do I adapt the project to work with a HID Keyboard?

  • My new macbook pro retina display has loose keys on keyboard

    i purchased a new macbook pro 13" retina display and upon unboxing noticed a few keys were loose and flimsy.i contacted apple south africa and they are repairing it but my disappointment started with the bad customer service i received and the long time i am waiting to get my unit repaired- the company is still waiting for spares.is this a common fault with brand new macbooks? how long do repairs usually take? does apple train their staff on how to deal with such situations and with the clients?

    Hey i bought a 2015 macbook pro retina 13'' as well, are mainly ur arrow keys loose/wobbly? i may have this issue too but am not sure if this is supposed to be normal or not.

  • Macbook pro retina keyboard

    I bought the new macbook pro retina, and I found the down key on keyboard has sunk a little bit...
    Is it normal?

    On my mbp retina, its the right arrow key that also has a simmilar problem. It started to squeak but then the noise went away on its own. The left key now lays to the side and feels wird when pressed. Can Apple fix these problems? 

  • TS3048 my new macbook pro retina display continues to drop bluetooth mouse and keyboard

    Has anyone found a solution to the persistent retina display issue with bluetooth mouse and keyboard?

    Hey i bought a 2015 macbook pro retina 13'' as well, are mainly ur arrow keys loose/wobbly? i may have this issue too but am not sure if this is supposed to be normal or not.

  • My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows).  The key behaves the same for the laptop keyboard and for an external Apple keyboard?  This just started in last week after 6 months of use

    My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows). 
    The left shift key behaves the same on the laptop keyboard and on an external Apple keyboard. 
    This just started in last week after 6 months of use.  The right shift key and other keys on the keyboard all appear to work correctly.
    Suggestions greatly appreciated.

    I have a solution to this issue now after a discussion with Apple Support.  Some where in the last few weeks, there was a change in the key that would do a Show Desktop under the Mission Control settings in the System Preferences.  Even though the key sequence that was shown for the Show Desktop setting did not include the Left SHift key, by changing this first to having no key sequence and applying that and then changing it back to the F11 key, the Left SHift key issue that I was having has cleared up.
    A second issue that was uncovered was that the SSD had some issues (uncovered when I ran Disk Utility using the Repair Disk key).  I had to restart and use the Disk Utility through the Command R sequence to get to the stand alone Disk Utility.  The SSD appears to be running better as a result as well.
    Hope that this is of use to someone else in the future.

  • My MacBook Pro Retina's Bluetooth chipset unknown/odd login message on the login screen states Login Window Authentication Login window Name edit text has keyboard focus. In addition, the login screen is not remembering me

    I have been experiencing several issues with my MacBook Pro Retina mid 2012. My MBPR is scheduled to go into the depot. However, I am wondering if anyone may be able to shed light on a few issues as this is the third "official" time my MBPR is going back for service ("one depot" trip; "one authorized" dealer; several in-store visits).
    My Bluetooth is stating that the Bluetooth Chipset is Unknown (0). I also have had Bluetooth Preferences mysteriously change on me. In addition, while Bluetooth is off there are two serial modems turning on. I have turned them off, but they continue to pop up.
    In addition, when I log in, my MBPR is not remembering me and my login name is not appearing on the slate-gray screen. The name and password are blank and the following message appears in the lower left hand corner. "login window authentication login window Name edit text has keyboard focus."  As a side note, I am the only user. The login issue is a recent occurrence as we just totally wiped it again via a Command + R, and I don't believe I have an accessibility setting set to anything that would cause this, but wanted to check.
    Should I be concerned here? Has anyone else had issues like this? I don't want to worry if I don't have to. I have had so many issues over the course of nine months. 5-6 wipes. Airport card replaced and I am about to pull my hair out if my MBPR doesn't come back worldly like clock work this time. I just can't send my days trying to get a $2300 product to work for me any longer. No idea what is wrong with it, but it is driving me insane. Cross your fingers for me and any guidance you have or thoughts would be welcomed. Thank you. EMM

    A few more issues...
    In Console, the following is greyed out:
    User and Diagnostic reports
    Com.apple.launchd.peruser.0
    Com.apple.launchd.peruser.88
    Com.apple.launchd.peruser.89
    Com.apple.launchd.peruser.92
    Com.apple.launchd.peruser.97
    Com.apple.launchd.peruser.200
    Com.apple.launchd.peruser.201
    Com.apple.launchd.peruser.202
    Com.apple.launchd.peruser.212
    *[user logs are accessible]
    Krb5kdc
    Radius
    My guest files are locked, but again I am the administrator of MBPR.
    I am worried about a keystroke logged or at least, trying to rule it out.
    Also:
    Mdworker32(225) [and other mdworker numbers] are sandboxing; stating deny Mach-lookup
    Com.apple.Powermanagement.control, etc. long attachment with those files with version: ??? (???).
    Postinstall: removing applications/Microsoft Office 2011/Microsoft Outlook.app
    WARNINGS in Console include:
    [NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 19.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction] instead.
    There are a ton of other warnings. Before I go through this again, can someone tell me if this is normal (all of it -- above too); or if these are symptoms is a keystroke logger or hardware issues? 
    I ask because originally, when my computer went in for diagnostics (more than once), Apple stated the hardware was fine (other than Airport Card -- finally). However, if I've done 5-6 total wipes; created new users; do not have sharing set-up; have not played around in Terminal; and am up-to-date with versions -- and various issues KEEP COMING BACK -- I am left wondering if a keystroke logger would be possible here?!? I thought maybe a faulty logic board, but why would diagnostics be okay, then? Not trying to be hyperbole, just desperate.
    Please help me rule keystroke logger out or at least, tell me so I know, so I can take appropriate action. If you think it could be the logic board with symptoms above, that would be a great too.
    All I want to do is use the computer as intended, but I can't seem to get a real answer, so after nine months -- I am turning to the communities to see if anyone -- anyone at all -- can help. The last thing I can do is have the MBPR come back from the depot and the same thing occur. Any guidance or advice would be so gratefully appreciated.

  • TS5296 MacBook Pro (Retina, 15-inch, Late 2013): Keyboard and Multi-Touch trackpad unresponsive

    Brand new Macbook PRO Retina 15inch. (1 day old) Running 10.9
    EFI 1.2 installed.
    Keyboard/trackpad hangs when using the left USB.
    The EFI update 1.3 apparently fixes this issue for the 13inch macbook pro.
    I have a 15inch macbook pro. The EFI update 1.2 does not resolve this issue for me.
    Whenever I plug something into the left USB, after the 2nd or 3rd time, the keyboard and trackpad become unresponsive. To get the keyboard/trackpad back again, I must restart the machine.
    This is what the consol says:
    Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
    Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
    Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    I cannot install the EFI update 1.3 as I get an alert "This software is not supported on your system." I assume because it was made only for the 13inch.
    Is this a hardware or firmware issue? If it's only firmware, why does this issue only affect some users? If it's hardware, should I just return this macbook?

    I can reproduce the behavior at will. I just have to plug in the tablet on the left USB board, reboot the tablet, disconnect the cable and reconnect. At that moment the trackpad and keyboard will both freeze.
    This is the complete sequence of console logs I have
    20/11/13 22:58:38,000 kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired
    20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=544[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=550[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 22:58:38,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=551[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 22:58:38,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    20/11/13 22:58:38,915 hidd[71]: MultitouchHID: device bootloaded
    20/11/13 22:58:40,401 WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "Trasferimento file Android" for over 1.00 seconds. Server has re-enabled them.
    20/11/13 22:58:40,957 WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "Trasferimento file Android" after 1.56 seconds (server forcibly re-enabled them after 1.00 seconds)
    20/11/13 22:58:52,000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xb400 ****
    20/11/13 22:58:58,187 sandboxd[556]: ([177]) mds_stores(177) deny file-read-data /private/var/root/Library/Preferences/.GlobalPreferences.plist
    20/11/13 22:58:58,393 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e3] flags: 0x8 binding: FileInfoBinding [0x2ed] - extension: jpg, UTI: public.jpeg, fileType: ????.
    20/11/13 22:58:58,394 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:128 scale: 1
    20/11/13 22:58:58,454 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e5] flags: 0x8 binding: FileInfoBinding [0x345] - extension: pdf, UTI: com.adobe.pdf, fileType: PDF .
    20/11/13 22:58:58,455 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: pdf, UTI: com.adobe.pdf, fileType: PDF  request size:128 scale: 1
    20/11/13 22:58:58,457 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e7] flags: 0x8 binding: FileInfoBinding [0x2ef] - extension: txt, UTI: public.plain-text, fileType: ????.
    20/11/13 22:58:58,457 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: txt, UTI: public.plain-text, fileType: ???? request size:128 scale: 1
    20/11/13 22:58:58,518 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e9] flags: 0x8 binding: FileInfoBinding [0x347] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
    20/11/13 22:58:58,519 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:128 scale: 1
    20/11/13 22:59:06,399 Console[561]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
    20/11/13 22:59:53,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 22:59:54,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    20/11/13 22:59:54,099 hidd[71]: MultitouchHID: device bootloaded
    20/11/13 23:00:06,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:06,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    20/11/13 23:00:06,659 hidd[71]: MultitouchHID: device bootloaded
    20/11/13 23:00:32,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:45,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=575[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:00:46,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=581[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:00:46,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=582[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=588[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=594[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=595[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:01:33,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:01:34,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:01:38,604 WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "Trasferimento file Android" for over 1.00 seconds. Server has re-enabled them.
    20/11/13 23:01:39,393 WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "Trasferimento file Android" after 1.79 seconds (server forcibly re-enabled them after 1.00 seconds)
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe0004051 - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
    Disconnecting the tablet doesn't resolve the issue. A reboot does. I still have to try if the workaround posted by Apple for the MBP-13 Late 2013 (close the lid and reopen after a few minutes) would work here too.

  • MacBook Pro Retina 13' late 2013: built-in keyboard and Multi-Touch trackpad may become unresponsive after HDMI unplug

    At my desk I usually plug 2 external monitor (one via HDMI, one via Display port) and an external APPLE USB keyboard and BT touchpad.
    Most of the time I unplug the HDMI cable the built-in keyboard and touchpad stop working.
    This is very annoying issue because I have to force a shutdown to fix that.
    Only sometimes it got fixed by plugging back the HDMI cable.
    I already patched with MacBook Pro Retina EFI Update v1.3 and Issue persists.
    Is there anyone else with the same issue?
    Any idea on how to fix it?

    Have you done an SMC reset lately? Intel-based Macs: Resetting the System Management Controller (SMC)
    May or may not work.

  • Loose screen on Macbook Pro Retina 15"

    Hey there,
    I am curious about something... and I might just being OCD over my super expensive laptop, but my screen is slightly loose on my Macbook Pro Retina 15". If I open the screen, I can slightly jiggle it on the right side, and it seems to be loose where the screen attaches to the hinge itself. I'm talking a small amount, like 1/4 - 1/2 mm in movement. Does anyone else notice this? It's completely solid at the left hinge.

    If concerned, call AppleCare.  Take advantage of your warranty before you lose it.

  • Keyboard and Multi-Touch trackpad may become unresponsive on MacBook Pro (Retina, 15-inch, Late 2013)

    Folks,
    I have exacly same sympton described here on my 5 day old 15 inc macbook pro.
    http://support.apple.com/kb/TS5296
    MacBook Pro (Retina, 13-inch, Late 2013): Keyboard and Multi-Touch trackpad may become unresponsive
    Has anone tried to apply this patch on 15 inc ?
    Kind Regards,
    Neroshige

    The patch is only for MBP late 2013 13 inch. 15 inch is not able to install this patch
    I'm facing this problem intermittently.
    When my keyboard & trackpad went unresponsive, I plug in my USB keyboard and the keyboard & trackpad went back normal.
    I search the web and somebody highlight it may due to connector to keyboard/trackpad appear to be curled.
    Not sure is hardware problem or software bug...

Maybe you are looking for