Macbook pro retina 15" unexpectantly shutting down
Hi
My Macbook Pro is unexpectantly shutting down.
Im new to mac so not sure what other information I should post.
I cannot correlate if this started with any new app or program. the last 2 apps installed was openoffice.org and also iAntivirus (after i was getting the shutdowns)
This is the error log file (im not sure if it gives any information about the shut down but will provide it nonetheless)
Interval Since Last Panic Report: 15777 sec
Panics Since Last Report: 2
Anonymous UUID: 90633658-39C4-2134-0ED0-761094AC2FF6
Mon Jun 24 23:38:16 2013
panic(cpu 4 caller 0xffffff8028cf8163): "hfs_vnop_link: error 2 updating vp @ 0xffffff8058036c18\n"@/SourceCache/xnu/xnu-2050.24.15/bsd/hfs/hfs_link.c:643
Backtrace (CPU 4), Frame : Return Address
0xffffff81fce6ba00 : 0xffffff8028a1d626
0xffffff81fce6ba70 : 0xffffff8028cf8163
0xffffff81fce6bb80 : 0xffffff8028b121d6
0xffffff81fce6bbe0 : 0xffffff8028afcb88
0xffffff81fce6bf50 : 0xffffff8028de16aa
0xffffff81fce6bfb0 : 0xffffff8028ace9c3
BSD process name corresponding to current thread: backupd
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000028800000
Kernel text base: 0xffffff8028a00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 4888303395255
last loaded kext at 3634768355591: com.apple.filesystems.afpfs 10.0 (addr 0xffffff7faadb0000, size 348160)
last unloaded kext at 126182441895: com.apple.iokit.IOEthernetAVBController 1.0.2b1 (addr 0xffffff7fa9b9f000, size 28672)
loaded kexts:
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.1.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.nvidia.gk100hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIUpAdapter 1.2.6
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Thunderbolt Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci1b4b,9182, sppci_ahci, Thunderbolt@10,0,0
PCI Card: Apple 57762-A0, sppci_ethernet, Thunderbolt@107,0,0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
Serial ATA Device: ST3000DM001-9YN166, 3 TB
Serial ATA Device: ST3000DM001-9YN166, 3 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
I am happy to provide any further information
I have read in another post that crash log may be more helpful
Process:
Calendar [449]
Path:
/Applications/Calendar.app/Contents/MacOS/Calendar
Identifier:
com.apple.iCal
Version:
6.0 (1648)
Build Info:
iCal-1648000000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [145]
User ID:
501
Date/Time:
2013-06-04 21:39:43.337 +0930
OS Version:
Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:
61765 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 24994 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
Crashed Thread: 4 Dispatch queue: CalUIOccurrenceModel
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00007fffbc64ec30
VM Regions Near 0x7fffbc64ec30:
Submap
00007fff7aa23000-00007fff80000000
r--/rwx process-only submap
--> Submap
00007fff80000000-00007fffc0000000
r--/rwx machine-wide submap
unused split lib
00007fff88e8f000-00007fff88e96000 [ 28K] r-x/r-x SM=COW system shared library region not used by this process
Application Specific Information:
objc_msgSend() selector name: isTemporaryID
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib
0x00007fff935ef782 szone_malloc_should_clear + 4117
1 libsystem_c.dylib
0x00007fff935e14ae malloc_zone_calloc + 79
2 com.apple.CoreData
0x00007fff8a131a7c _PFAllocateObject + 140
3 com.apple.CoreData
0x00007fff8a138b59 +[NSKnownKeysDictionary1 initWithSearchStrategy:] + 57
4 com.apple.CoreData
0x00007fff8a191642 -[NSManagedObject(_NSInternalMethods) _changedTransientProperties__] + 114
5 com.apple.CoreData
0x00007fff8a16f291 -[NSManagedObjectContext refreshObject:mergeChanges:] + 241
6 com.apple.CalendarStore
0x00007fff8d5e6069 -[CalManagedObjectContext refreshObject:mergeChanges:] + 115
7 com.apple.iCal
0x000000010e008e08 0x10dfca000 + 257544
8 com.apple.CoreFoundation
0x00007fff94117eda _CFXNotificationPost + 2554
9 com.apple.Foundation
0x00007fff8c0a4e26 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64
10 com.apple.CalendarStore
0x00007fff8d4a6f63 -[CalCalendarStore(CalCalendarStore_Internal) calendarStoreChangedExternally:] + 1046
11 com.apple.CoreFoundation
0x00007fff941c202c ____CFXNotificationPostToken_block_invoke_0 + 284
12 com.apple.CoreFoundation
0x00007fff94122cd2 __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 18
13 com.apple.CoreFoundation
0x00007fff940e347f __CFRunLoopDoBlocks + 255
14 com.apple.CoreFoundation
0x00007fff941077e4 __CFRunLoopRun + 772
15 com.apple.CoreFoundation
0x00007fff941070e2 CFRunLoopRunSpecific + 290
16 com.apple.HIToolbox
0x00007fff9088eeb4 RunCurrentEventLoopInMode + 209
17 com.apple.HIToolbox
0x00007fff9088ec52 ReceiveNextEventCommon + 356
18 com.apple.HIToolbox
0x00007fff9088eae3 BlockUntilNextEventMatchingListInMode + 62
19 com.apple.AppKit
0x00007fff8df32563 _DPSNextEvent + 685
20 com.apple.AppKit
0x00007fff8df31e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
21 com.apple.AppKit
0x00007fff8df291d3 -[NSApplication run] + 517
22 com.apple.AppKit
0x00007fff8decdc06 NSApplicationMain + 869
23 com.apple.iCal
0x000000010dfcc235 0x10dfca000 + 8757
24 libdyld.dylib
0x00007fff8aaf27e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8a0e5d16 kevent + 10
1 libdispatch.dylib
0x00007fff9003ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff9003d9ee _dispatch_mgr_thread + 54
Thread 2:: CVDisplayLink
0 libsystem_kernel.dylib
0x00007fff8a0e50fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff935ccfe9 _pthread_cond_wait + 869
2 com.apple.CoreVideo
0x00007fff943ce2a1 CVDisplayLink::runIOThread() + 689
3 com.apple.CoreVideo
0x00007fff943cdfd7 startIOThread(void*) + 148
4 libsystem_c.dylib
0x00007fff935c87a2 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff935b51e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8a0e56d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff935caf4c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff935cad13 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff935b51d1 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: CalUIOccurrenceModel
0 libobjc.A.dylib
0x00007fff8ab53259 objc_msgSend + 25
1 com.apple.CoreData
0x00007fff8a16f03d -[NSManagedObjectContext existingObjectWithID:error:] + 45
2 com.apple.iCal
0x000000010e032939 0x10dfca000 + 428345
3 com.apple.iCal
0x000000010e03271e 0x10dfca000 + 427806
4 libdispatch.dylib
0x00007fff9003ef01 _dispatch_call_block_and_release + 15
5 libdispatch.dylib
0x00007fff9003b0b6 _dispatch_client_callout + 8
6 libdispatch.dylib
0x00007fff9003c47f _dispatch_queue_drain + 235
7 libdispatch.dylib
0x00007fff9003c2f1 _dispatch_queue_invoke + 52
8 libdispatch.dylib
0x00007fff9003c1c3 _dispatch_worker_thread2 + 249
9 libsystem_c.dylib
0x00007fff935cad0b _pthread_wqthread + 404
10 libsystem_c.dylib
0x00007fff935b51d1 start_wqthread + 13
Thread 5:
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x00000000084225c0 rbx: 0x00007fb28f905470 rcx: 0x0000000110562ce8 rdx: 0x00007fb28f905470
rdi: 0x00007fb28f905470 rsi: 0x00007fff8d6627ea rbp: 0x0000000110562c00 rsp: 0x0000000110562bd0
r8: 0x0000000000012068 r9: 0x0000000000000006 r10: 0x00007fff7a53be20 r11: 0x00007fb28f91aa40
r12: 0x0000000000000001 r13: 0x00007fb28c2ecd20 r14: 0x0000000110562ce8 r15: 0x00007fb28c0da610
rip: 0x00007fff8ab53259 rfl: 0x0000000000010206 cr2: 0x00007fffbc64ec30
Logical CPU: 4
Binary Images:
0x10dfca000 -
0x10e2b9fff com.apple.iCal (6.0 - 1648) <FED2E323-D764-3C38-9E67-78F90A0E41B9> /Applications/Calendar.app/Contents/MacOS/Calendar
0x1103f6000 -
0x1103f7fff com.apple.AddressBook.LocalSourceBundle (2.1 - 1169) <641DB5BF-1E7A-3090-8AA3-CB11262B43FC> /System/Library/Address Book Plug-Ins/LocalSource.sourcebundle/Contents/MacOS/LocalSource
0x110409000 -
0x11040cfff com.apple.DirectoryServicesSource (2.1 - 1169) <C1DDD61F-2F1E-3D21-80C2-38FC23DD9871> /System/Library/Address Book Plug-Ins/DirectoryServices.sourcebundle/Contents/MacOS/DirectoryServices
0x110414000 -
0x110467fff com.apple.AddressBook.CardDAVPlugin (10.8 - 333) <14C01B09-7E73-30C2-9882-AF4223A1A4F0> /System/Library/Address Book Plug-Ins/CardDAVPlugin.sourcebundle/Contents/MacOS/CardDAVPlugin
0x110493000 -
0x1104a4ff7 com.apple.NSServerNotificationCenter (5.0 - 5.0) <151748DA-BEAC-3E8C-B139-09256914F45E> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x112515000 -
0x1126d3fff GLEngine (8.7.25) <8398B57C-EE2D-3006-940C-CECE8E719D3B> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11270a000 -
0x11287afff libGLProgrammability.dylib (8.7.25) <EE2DD8AF-C6C3-303D-976E-87B4AABF8371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x1128b2000 -
0x1128bffff libGPUSupport.dylib (8.7.25) <F884DCD6-8234-3D23-BEC6-4EC4CE5101EF> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x1128c7000 -
0x112d4ffff com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.10.44 - 8.1.0) <6C433F44-4BDD-357F-8D15-3573B8363C10> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x112ec3000 -
0x112ec7fff com.apple.IOAccelerator (30.14 - 30.14) <9AE086BC-46F6-38A3-9456-0841D7BD48E4> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x112ece000 -
0x112edafff libGPUSupportMercury.dylib (8.7.25) <1207928C-DFD1-315B-BAD6-BCDBEB03FC0D> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x1132e4000 -
0x11330ffff GLRendererFloat (8.7.25) <BB54593F-07F0-392A-8993-CA844F4A20E8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x113318000 -
0x113321fe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x200000000 -
0x20092dff7 com.apple.GeForceGLDriver (8.10.44 - 8.1.0) <3851C869-C1CF-3EFE-A08C-025318833871> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff6dbca000 -
0x7fff6dbfe93f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff88e96000 -
0x7fff88efefff libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff88eff000 -
0x7fff88f66fff com.apple.coredav (1.0.1 - 179.7) <EEFBD7EA-82F4-32AB-8D2B-541D74FB764A> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff88f67000 -
0x7fff88fa1ff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff88fa2000 -
0x7fff88ffefff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff88fff000 -
0x7fff8901eff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8901f000 -
0x7fff890b0fff com.apple.CorePDF (2.0 - 2) <EB5660B1-0D79-34F3-B242-B559AE0A5B4A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff890b1000 -
0x7fff890b6fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff890b7000 -
0x7fff890cbfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff890cc000 -
0x7fff890faff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff890fb000 -
0x7fff893ccff7 com.apple.security (7.0 - 55179.11) <73958084-5BBC-3597-A751-7370B0C247E5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff893cd000 -
0x7fff89526ff7 com.apple.syncservices (7.1 - 713.1) <1B20AF09-C1E5-3B70-A57F-177A4D92E403> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x7fff89527000 -
0x7fff8952fff7 libsystem_dnssd.dylib (379.37) <616FC901-151E-38BF-B2C4-24A351C5FAAD> /usr/lib/system/libsystem_dnssd.dylib
0x7fff89530000 -
0x7fff89533fff libRadiance.dylib (849) <F7D9A0FD-1195-34CB-BFE5-79DAF3F40AC3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff89534000 -
0x7fff896bfff7 com.apple.WebKit (8536 - 8536.28.10) <792FA1F3-68F2-36F8-A070-898B3682F5DE> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff896c0000 -
0x7fff896c0fff com.apple.vecLib (3.8 - vecLib 3.8) <794317C7-4E38-338A-A874-5E18001C8503> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff896c1000 -
0x7fff896c5fff libGIF.dylib (849) <6A664B4D-0A88-33F7-9064-0CD159AB9CE9> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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Itunes is causing my Macbook Pro to freeze at shut down, any ideas?
For a while I was confused as to why my brand new Macbook Pro was failing to shut down. I continued to use it, and each time I would shut my computer off it would freeze with a loading dial in the lower-middle part of the screen. Eventually I started to run one program at a time. I ran Safari (among other programs), and the computer shut down fine. I ran Itunes, and the computer failed to shut down. I have also realized that Microsoft Office causes my computer to freeze at shut down as well. I have run disk utility to check my hard-drive. Everything came out fine, so I know it is not a hardware problem. Something with the software of Microsoft Office and Itunes are not functioning properly... Anybody have any ideas?
For a while I was confused as to why my brand new Macbook Pro was failing to shut down. I continued to use it, and each time I would shut my computer off it would freeze with a loading dial in the lower-middle part of the screen. Eventually I started to run one program at a time. I ran Safari (among other programs), and the computer shut down fine. I ran Itunes, and the computer failed to shut down. I have also realized that Microsoft Office causes my computer to freeze at shut down as well. I have run disk utility to check my hard-drive. Everything came out fine, so I know it is not a hardware problem. Something with the software of Microsoft Office and Itunes are not functioning properly... Anybody have any ideas?
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MacBook Pro early 2011 i7 shuts down when charging
Hi Everyone,
These days I've been experiecing intermitent issues with my MBP due to a unexpected shut downs when the charger is plugged in. Any very subtle movement makes the computer shuts down and had to reboot it.
It all started with the charger not working and then it added the shut downs. I tried it all, and based on all the threads Ive been reading Im more towards a faulty charger problem? Am I right here?
All help, comments and suggestions welcome
JuanJuan ..
Sounds the like you need a new charger.
Try here > Apple Portables: Troubleshooting MagSafe adapters -
My Macbook Pro 15" (late 2007) shuts down unexpectedly
I have started having this problem intermittently over the past month, and it has gotten worse over the past two days.
I am using my Macbook Pro normally (watching Youtube videos or online streams primarily), and it will suddenly either go to sleep or shut down entirely. If it goes to sleep, I can press enter and it will wake up briefly before going back to sleep about 3 seconds later, until eventually it will just shut down on its own. If it shuts down completely, I can press the power button to start it back up, but it will shut down again before even reaching the login screen. I tried going into bootcamp, but it shut down before I could select the Windows partition.
The only thing that has worked so far is resetting the SMC by holding Shift+ctrl+alt+power button for a few seconds while it is off. That lets me start it up for a while, but if I ever start using it for something a bit more demanding (again, Youtube or video streams, for example), it will shut down after probably about 30 min. of use.
I just got back from the Apple store today to get my power adapter and my battery replaced. The power adapter cable connection was exposed, and the computer had been saying to service the battery for a couple of years now. After replacing those, the service battery message went away, but it just started shutting down again. The Apple store MRI diagnostics only showed the battery problem.
One other piece of info is that I hear a click from the left side of the laptop before it shuts down (can't tell if left front or left back).
Any help would be greatly appreciated. Thank you.Hello Shamalama,
If you can't install the Superdrive Firmware Update 3.0 first please make sure it applies to your MacBook Pro.
About SuperDrive Firmware Update 3.0 - Apple Support
Follow these steps to find out if your Mac requires this update and if the update is successfully installed:
From the Apple () menu in the upper-left menu bar, choose About This Mac.
Click More Info, then select Serial-ATA in the Hardware section of System Profiler.
Select the DVD entry, and inspect the Revision field in the window below.
On an iMac, if you see Revision: KA15 or 2AHG, your iMac needs this update. If the update has been successfully applied to an iMac, the field will be KA16 or 2AHH.
On Mac mini computers, if you see Revision: 2AHF, your Mac mini needs this update. If the update has been successfully applied to a Mac mini computer, the field will be 2AH1.
On MacBook computers, if you see Revision: KA14, KA19, SA15, SA17, 1APF, KK07, or CP06 your MacBook needs this update. If the update has been successfully applied to a MacBook, the field will be KB19, SA18, 1APG, KK08, or CP08.
On MacBook Pro computers, if you see Revision: KA14, KA19 or SA17, your MacBook Pro needs this update. If the update has been successfully applied to a MacBook Pro, the field will be KB19 or SA18.
Learn what to do if you cannot install the SuperDrive Firmware Update 3.0 .
Then, as linked, check out the article
Mac OS X v10.6.4 and later: Unable to Install SuperDrive Firmware Update 3.0 - Apple Support
More info on the update and install tips can be found at
About SuperDrive Firmware Update 3.0 - Apple Support
Best,
Nubz -
MacBook Pro Mid-2010 Intermittent Shut-Down and Fuzzy Screen
Hi,
My MacBook Pro Mid-2010 has been having some problems recently. Hope someone will be able to help me with this. Below are the symptoms that has been showing.
Symptoms:
1. Intermittent Shutdown
2. Screen going fuzzy (when I give it a slight tap it will be fine but everything just hangs)
3. 3 beep sound
4. Can't start up (The sleep light will just stay on but nothing appears. I have to force shutdown and try starting it again.)
I have recently done a clean install of Yosemite but the problem is still occuring.
I also took it down to Singapore Apple Service Centre to try to get the problem fixed. But the initial tests shows that all the components in the Mac is working fine. I will need to pay for a full test as my Mac is out of warranty hence I did not send it in.
Below is a copy of the recent log after it shut down by itself.
Appreciate if someone can help me with this!
Thank you!
Regards,
Kai Yuan
Anonymous UUID: 730F95C2-DB71-659C-6654-559BD5396C64
Sun Nov 16 20:38:03 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff801c01e80a): Kernel trap at 0xffffff801c35a806, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001069a1000, CR3: 0x000000001e2fc001, CR4: 0x00000000000226e0
RAX: 0xd7f3000000000000, RBX: 0xffffff802c1370f0, RCX: 0x0000000025000000, RDX: 0x0000000000000000
RSP: 0xffffff80b28cbd00, RBP: 0xffffff80b28cbd20, RSI: 0x0000000000000002, RDI: 0xffffff802c122528
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000022
R12: 0xffffff802c1370f0, R13: 0x0000000000000000, R14: 0xffffff80b28cbe18, R15: 0xffffff802c122528
RFL: 0x0000000000010286, RIP: 0xffffff801c35a806, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001069a1000, Error code: 0x0000000000000000, Fault CPU: 0x2
mp = 0xffffff80278dbc00, phys = 0x1e649c00, prev (0x7: 0x1bd13000-0x1be00000)
vp = 0xffffff80278dbc00, phys = 0x11b8d40f0, prev (0xb: 0xffec4000-0xffee8000)
0xffffff80278da000: aAAAAGsAAABwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GkqKTgoIaPgACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbQjXQCeA////AAACAP8PAAAAAAA h/////z8AAAAA0BwoQNutKWNUYjgAno0ngP///wCyjSfQsTie4NxlHID///8A360pgP///yDdrSmA/// /QN2tKYD///9QqI0nCABQBAAACAAABAAAAAIAAAEAAC0VAAAAYXV0b2ZzAAAvbmV0bWFwIC1ob3PAzAA A4A4O7pDu3g5lgAAgIASwOYAPIAAB/P83YNANAAAA
0xffffff80278db000: eAAAAIEAAACNAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGgmGkqLTgoMZP0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAfH4mHLQAGwAgAAAAhExoNidMiE4aPKn9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAIjyRyeA////AAACAP8PAAAAAAAh/////z8AAAAAUa0 nIN2tKYD///+4V2E4AKiNJ4D///8AvI0nMAlmHCDcZRyA////oEWYJ9CylS9Qso0nABAQBAAQEADoMRw nZGV2Zi9kZXb/DwAAACLnt//////4LgoAAAAAIT8AAACA4pEnsESYJynJ1hsgU28cGkkAABjeZhxg22U c8IBFKBBxEyxgS5gnYLyNJwDQgAQAAV2AABAAAAAAEAAAdkIH///LBv8FywYBcHcABAAAAREAAABoZnM AzAAADA7uDuDu7m7jAAAAMMALDswMAHDgDg5u7u7uPu7+DgAGIAAIAgFsDjgDCAAT/wMODWACaBZsTjA HIAAIAgFgKj+bAz4AAgD4P4CDBwH+vQAA
0xffffff80278dc000: WQAAAF0AAABkAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHxoHLQAGQAoRAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazEAAAjInieA////AAAAAgABAAAAAEA AAwAAACHdCAAAAAAhMEyYJwMAAADA4pEnQMaNJwAQAAAAAAIA/w8AAAAAACH/////wIx3JwIAAAAAAAA A4ADmDk7uBM4AAAzsAIIQAArYeiP/Ax4AAvwPOFCCCRAgAAgCAQAOAAAA
Backtrace (CPU 2), Frame : Return Address
0xffffff80abe1de10 : 0xffffff801bf3a811
0xffffff80abe1de90 : 0xffffff801c01e80a
0xffffff80abe1e050 : 0xffffff801c03a443
0xffffff80abe1e070 : 0xffffff801c35a806
0xffffff80b28cbd20 : 0xffffff801c142c3b
0xffffff80b28cbdd0 : 0xffffff801c357da7
0xffffff80b28cbeb0 : 0xffffff801c15c86b
0xffffff80b28cbdd0 : 0xffffff801c146ef4
0xffffff80b28cbf40 : 0xffffff801c1510f7
0xffffff80b28cbf50 : 0xffffff801c44dcb2
0xffffff80b28cbfb0 : 0xffffff801c03ac46
BSD process name corresponding to current thread: launchd
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000001bc00000
Kernel text base: 0xffffff801be00000
__HIB text base: 0xffffff801bd00000
System model name: MacBookPro6,2 Mac-F22586C8)
System uptime in nanoseconds: 694617714744
last loaded kext at 41929989267: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9e43c000, size 32768)
last unloaded kext at 112897414739: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9d344000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 266.5
com.apple.driver.AppleHDA 266.5
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.GeForceTesla 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 266.5
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.AppleBacklightExpert 1.1.0 >AppleGraphicsControl 3.7.21
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOSurface 97
com.apple.driver.AppleHDAController 266.5
com.apple.iokit.IOHDAFamily 266.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.3.0f10
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:I just had the same problem! Just installed Mavericks a couple of days ago but everything was running perfectly till just a couple of minutes ago watching netflix and working on Dreamweaver my macbook just shutdown. I had to Turn it back on and in the first try it shutdown immediatelly again, then i tried for second time and as soon as i got back into my account a bunch of programs start sending erros as my clock was set to a different date. My battery seems to be fine, i even check the report in the system preferences, it had 50% of battery and was plugged in so i am guessing that is not the problem.
Here the report:
Charge Information:
Charge Remaining (mAh): 3356
Fully Charged: No
Charging: Yes
Full Charge Capacity (mAh): 6626
Health Information:
Cycle Count: 367
Condition: Normal
I had to have my motherboard replaced last year as my macbook its a 15 inch Mid 2010 so i took it to Mac Store.. they didnt charge me for anything as it is a problem that Apple acknowledge the problem was in their side. I am just hoping i dont have to deal with this again. -
Macbook Pro- shortly after upgrading to free software upgrade to Mavericks- 10.9.5-
has suddenly been freezing up, but went more directly to 'shutting down,' CRASHING on its own. Most of the time, if I'm even able to successfully get the laptop turned back on, it only stays up/on for a few moments before repeating the failure. The failure is often accompanied with the monitor going 'blank,' or most typically either 'blacking out,' or going blue/green or grey screen with lines or grids all over the monitor. All Desktop visibility, functions or applications in process disappears. This has caused repetetive 'forced shut downs,' which I never usually do, unless prompted to because I have no choice like this.... Or as I said, the computer itself will just shut down and turn off by itself.... Can anyone tell me what this issue is, and I'm pretty sure other Mac users have seen this exact thing I'm describing happening on their laptops, with their systems or on their monitors. Someone please explain or point me in the right direction... as naturally my laptop just went out of warranty as well.... And I don't know if this means the entire system is basically corrupted, dying/dead... and or if it is a monitor issue, a hardware issue, software issue or if there is anything that can be done to restore, repair it, etc.? Also another thing I have noticed ever since getting this laptop- (few years old now...) is that it runs VERY HOT... has in fact burned my lap /skin many times... and seems like the fan or internal operating systems/functions are also perhaps not functioning properly. Can this also be causing the problem? Or is it a corruption or virus of some kind? etc. Thank you.What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.
-
Macbook pro restarts instead of shutting down. Just picked up from genius bar!
Hello, I've just picked up my macbook pro from the genius bar, I had the airport card and dvd drive replaced and when I got home i noticed that when i press shut down the laptop restarts..any thoughts? Thanks in advance
That is certainly frustrating, take it in and find another issue. Have you tried an SMC reset to see if that helps?
If that doesn't work, I would take it back and have them see what they did wrong, if they did anything wrong, becasue it should be working right after service. -
MacBook Pro freezes after clicking 'Shut Down' and won't remember 9600M GT
After choosing 'Shut Down' from the Apple menu my MacBook Pro (1998, 5,1 2.4 Ghz Intel Core 2 Duo) freezes and the Grey Screen of Death appears.
Strangely this only happens when I'm using the lower-power GeForce 9400M graphics card. When I use the high-performance NVIDIA GeForce 9600M GT graphics card my MacBook Pro wil shut down normally.
Ever since upgrading my system to Mac OS X 10.6.3 this problem occurs. But since then also other problems arose. After installing Safari 5 my MacBook didn't boot, and I had to zap the PRAM to get the system booting again. Since then my system won't save the 9600M GT setting in the Energy Saving panel. I can logout from the 9600M and login to the 9600M GT, but after a reboot it switches back to the 9600M card.
Today I did a combo update to Mac OS X 10.6.4, but all the problems still occur. Also I did maintenance tasks with 'Cocktail' and 'Maintenance', but that didn't help either.
Also sometimes after choosing the GeForce 9600M GT graphics card, OS X logs out and hangs in the blue screen instead of displaying the login screen.
I hope someone can help me out with this!Unfortunately the problem reoccured, alltought less. The last weeks my MacBook froze two times.
The report I send to Apple contains the following:
... Sat Jul 17 12:42:23 2010
panic(cpu 1 caller 0x124fc5b): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-2.8.63/k ext/AGCPowerManagement.cpp:849
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)...
Anyone a clue how to solve this problem? Thanks! -
Macbook Pro i5 2.4Ghz shutting down due to overheating
I recently upgraded my 5yr old Macbook Core Duo to a nice, shiny new Macbook Pro i5 2.Ghz. I'm absolutely in love with it in every way possible except for one issue I'm having:
When I play Company of Heroes on Windows 7, I've had the Macbook shut down three times so far. After the first time, I felt the area just above the F1 / F2 keys and it was extremely hot to touch. I downloaded CoreTemp and Hardware Monitor to test for temperatures and discovered the Macbook is set to auto-shutdown once CPU temperatures reach 105C.
Is this normal? I've had the Macbook for four days now and wondering if this is a common problem. I've since gone out and bought a Coolermaster NotePal U2 notebook cooler, but I am a little reluctant to do any heavy gaming on this now.
Should I take this in to an Apple Service Center to be checked?
Just to clarify, in an airconditioned room with ambient temps of 24.5C, using the Coolermaster stand, the Macbook is idling with temps of:
CPU #0 53C
CPU #1 57C
Low 50C
High 97C (during Company of Heroes 5 mins ago)
Thanks in advanceHardware Monitor had them running at 5517 rpm or something close to that. Perhaps Windows 7 has less effective power / fan management than Snow Leopard, I don't know. I've been wanting to try out a game from Steam for OSX so I may post back with more results.
What I'm worried about is the fact that it is shutting down at all. Safety mechanism or not, I would rather my computer not shut itself down while I'm in the middle of doing something.
Just on a side note, I found that sliding the Macbook down off the rubber pads on the Coolermaster stand so that the bottom vent is directly over the fans of the stand dropped the idle temps in OSX to 36C. Pretty impressive. If the Macbook is placed as it is shown in the instruction card (on the rubber pads) the idle temp goes up to 41C. -
My MacBook Pro 15" won't shut down properly.
I am in search of help cause no one seems to know what the problem is. I have a late 2008 unibody 2.4ghz 15" MacBook pro. everything works smoothly and fine the computer runs superb, but when I go to shut it down I get a gray screen and a pinwheel thing and it just keeps spinning. Ive left it doing this for about 8 hours so I know it's not an issue with time. I can only get it to shut down when i hold the power button which I don't like doing. Everything else is in full working order any suggestions?
Sounds like you might need a SMC reset.
I would also try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
After that Repair Permissions.
No need to report Permissions errors....we all get them.
DALE
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