Macbook Pro Retina 2014 Top Spec - Premiere Pro CC Graphics Card Issue

Hello,
For 12 months I have been having graphics card issues which all started on my 2011 MBP, which Apple replaced 12 months ago. I Then got a new shiny, 2013 highest end retina macbook pro from apple, in which after a couple of weeks had the exact same graphics issue. As soon as I start working in Premiere Pro with my 1080P DSLR footage, once the fans get up high, then the graphic colour hologram like start pooping on my screen. Now I got that retina replaced as I alerted apple about it, now they have given me the highest end 2014 model, and guess what? The problem is twice as bad.
I think it's definitely got something to do with the Apple software. It's weird though, because on the rare occasion, the graphic poop will show up on my screen when I am on Youtube (only once in a blue moon it does that) - it does it every single time 15-20 mins into editing with Premiere Pro, once the fans get hot. I can click on the graphics poop and it makes it disappear, which is weird, maybe that proves it software issue?
I don't know, but this problem has caused me to go through two of apples most powerful laptops, 60 phone calls to Apple, 1 investigation lodged to the Apple Engineers (the people who are above the Senior Apple Care Advisors) - Nothing seems to fix it, and I haven't been able to create any more intriguing films on my laptop because Premiere Pro CC just brings up all the graphics poop.
Screenshots:
http://imageshack.com/a/img537/653/IgdBK9.png
http://imageshack.com/a/img538/9601/WLQYnM.png
http://imageshack.com/a/img538/152/EIFd22.jpg
Does anyone know what causes this exactly? How do I fix it?

JGFilm88
Thanks for the follow up information for my video card/graphics card question that came to mind out of curiosity.
I do not have Premiere Pro and am strictly and Elements Windows user. Otherwise I would look into this matter for you first hand. The place you want to be is in the Adobe Premiere Pro Forum, although, as you already mentioned, the screen display irregularities have appeared when Premiere Pro was not being used. Have you tried uninstalling Premiere Pro to determine if its removal from the computer resolves the screen display irregularities for whatever you are doing in the computer applications like iMovie? For that matter, do you see the problem in iMovies?
Just some thoughts to think about as you compose your inquiry for the Premiere Pro users in the Premiere Pro Forum.
Best wishes
ATR

Similar Messages

  • Macbook Pro (aluminum) graphic card issue?

    Hey guys, sorry if this has been covered but I can't seem to find an answer to my specific question.  I have an older macbook pro, 17" running os x 10.6.8 (I believe.)  It's one of the first intel versions with the square aluminum case.  I did upgrade the RAM, which I've seen can cause some problems, but I don't think that's what's causing mine.  It's been over a year since I installed the RAM and have only had a few messages about unstable RAM.  I just restart and it goes away.
    Anyway, was watching Netflix and paused it, when I started it again the video froze in weird lines.  I restarted, everything was fine.  Played the video again, this time it didn't even start, just straight to glitchy weird frozen video lines.  Restarted again, apple splash screen and processing wheel come up like normal but now it just boots to white/grey screen.
    I did the PRAM reset (or whatever it's called) and it didn't work.  I also ran both Apple Hardware Tests (the short one and the long one) both came up empty.  The computer WILL boot in safe mode.  So I guess my question is, is this a graphic card thing or a third party thing?  Any advice on how to go about "updating or uninstalling third party software?"  Which is, I'm pretty sure, what I'm supposed to do.  But with a five + year old computer, that's a very daunting task.

    It's a logic board failure.  Thanks for all your help.  I'm awarding myself 10 of your nerd points for solving my own problem.

  • How to upgrade my Macbook Pro's Graphic Card?

    I have a Early 2012 13 inch Macbook Pro and it's ***** when I play games.
    Here are the specs:
    - 2.8 GHz dual-core Intel Core i7
    - 6 GB RAM
    - Intel HD Graphics 3000 384 MB
    - OSX Mavericks 10.9.2
    - 750 GB HDD 1333 MHz DDR3
    It lags a lot when I play such an old games such as GTA Vice City (the FPS drops a lot when my mac getting hot) or GTA San Andreas (quite stable). Both of them aren't modded and still original. Is there any way to upgrade my Macbook Pro's graphic card?

    You cannot upgrade the Graphics card on a laptop because everything is built into the logic board. Unfortunately your perticular graphics chip is actually built into the CPU, and is a very low performing chip which would definately make gaming hard.
    Sorry for the bad news.

  • MacBook Pro 13" Graphics Card

    I've got a MacBook Pro 13" Late 2012 Non-Retina 2.9GHz intel core i7 model. Is there any way for me to install a graphics card in it? Upto 1 GB at least? If not, what is the maximum memory I can install? And which company's graphics card should I buy? I don't have a budget as my father won't buy me a new Macbook Pro, but he doesn't care what the graphics card costs. I know, it's silly, I could easily get the 15 inch retina display model, but I unfortunately bought this one as the Retina Display model was out of stock and I'd have to wait a week for it to arrive. I didn't have the patience, so I bought this one. Any help?

    Intel HD Graphics 4000 (all 13- and 15-inch configurations)
    NVIDIA GeForce GT 650M with 512MB of GDDR5 memory (15-inch 2.3GHz configuration) or NVIDIA GeForce GT 650M with 1GB of GDDR5 memory (15-inch 2.6GHz configuration) and automatic graphics switching
    Dual display and video mirroring: Simultaneously supports full native resolution on the built-in display and up to 2560 by 1600 pixels on an external display, both at millions of colors
    Thunderbolt digital video output
    Native Mini DisplayPort output
    DVI output using Mini DisplayPort to DVI Adapter (sold separately)
    VGA output using Mini DisplayPort to VGA Adapter (sold separately)
    Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter (sold separately)
    HDMI audio and video output using third-party Mini DisplayPort to HDMI Adapter (sold separately)

  • Can the Macbook Pro 13" graphic card be upgraded

    My son has a Macbook Pro 13" and for school, he needs a 15" or 17" screen for the graphic card and I want to know if the 13" be upgraded to have the graphic card needed for his requirements for school?

    "My son has a Macbook Pro 13" and for school, he needs a 15" or 17" screen for the graphic card..."
    Specifically what is the school requirement? What for?

  • Can i upgrade my 2006 macbook pro's graphics card?

    I have a late 2006 MacBook Pro (MacBook Pro 2,1) and i would like to know whether or not i can upgrade the graphics card? If it is possible what are the restrictions? Thanks.

    No. The GPU is soldered onto the logic board and cannot be replaced.
    If you need to upgrade the machine, I'm afraid that the only solution is to purchase a new MacBook Pro.
    Sorry,
    Clinton

  • My MacBook pro's graphics card isn't compatible with FCP X.  What are my options here?

    So I cant even try the free trial because there is no graphics card compatablility?  I have an older macbook pro, 2006, running snow leopard.
    What are my best options here for video editing?
    I have used FCP before, so would prefer to get a version of that.  Would it be dumb to try and get FCP 7?
    Should I settle for Imovie?
    My experience is advanced intermediate...
    Any help would be appreciated.

    You cannot upgrade the Graphics card on a laptop because everything is built into the logic board. Unfortunately your perticular graphics chip is actually built into the CPU, and is a very low performing chip which would definately make gaming hard.
    Sorry for the bad news.

  • Is my 2011 15" Macbook Pro's graphics card standard/working correctly?

    I have been trying to update the drivers for my AMD HD Radeon 6750M graphics card on my 2.2Ghz Macbook Pro 15 Late 2011, but when using the search option here I can't manage to find it? Was wondering if i'm not looking correctly or what..
    Another question is whether or not it is standard to have 512mb of video ram with this computer, because in my profiler it only shows 512mb but from the site i bought it it stated 1gb of vram. It does have integrated gpu; intel hd graphics 3000 with another 512mb so do they work together to equate to 1gb?
    Last query is whether it is normal to get the error 'your video card does not support alpha blending with floating point render targets' when trying to play a standard game (Super MNC) on bootcamp/virtual machine because i expected a video card in a model at a decent end of the range to be able to run games like this..
    Some insight into either 3 of my queries would be appreciated,
    cheers
    Jxzn

    Apple releases updates to the graphics drivers via software update. Normally updates are released with OS X updates. The computer switches use between the integrated card and the discrete card. When you access About This Mac it will only provide information of the card currently in use. Turn off Automatic Graphics Swithing in System Preferences>Energy Saver and then open About This Mac.

  • Help - VMWare Fusion, Macbook Pro, Vista, Graphics Cards & Games

    Help, please ... We just purchased a new MacBook Pro with an NVida 8600M graphics card. The operating system is up-to-date.
    I installed the latest version ov VMWare Fusion. Then installed Windows Vista Basic, and it is up-to-date with Service Patch 1. All the basic Vista services appear to work as it would on a PC.
    Next, I installed the game Sims 2. When I try to run the game, I get an error message that says:
    "... did not detect a hardware capable of running DirectX 9.0 ..."
    I checked NVida and the 8600M is capable of running DirectX 10.0.
    Does anyone have any idea on how I can get this game to work????
    Thanks

    VMware is software emulation and at this point cannot use your graphics card. You need to install Vista using bootcamp and run it through there to have access to the graphics card. remember to install the boot camp files and all drivers after you install Vista

  • Freezing Macbook Pro. Graphical glitches and occasional 3 tones on start up. Hardware test shows no errors. Is it RAM or a graphics card on the way out, or software?

    Recently my MacBook Pro has been freezing and showing bad graphical glitches. Multiple restarts eventually fix it and a couple of times the three tones break, three tones break warning has occurred on start up. From what I can find this is usually a RAM error but after doing a hardware check I get the response all is OK. This still happens after the check and I am unsure what the problem could be. Can anyone help? Could it be a memory issue, a hard drive issue, Graphics card issue (drivers are up to date) or is something up with the software. I also have a Bootcamp partition running Windows 7 too and this is a problem that presents itself there too.

    Most likely to be RAM:
    Beeps on startup:
    1 beep = no RAM installed
    2 beeps = incompatible RAM types
    3 beeps = no good banks
    4 beeps = no good boot images.
    5 beeps = processor is not usable
    http://support.apple.com/kb/HT2538
    I would suggest you take it to an Apple Store for a free diagnostic.

  • TS4088 I have a MacBook pro that has power issues and will not start but the hardrive is fine.  I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase o

    I have a MacBook pro that has power issues and will not start but the hardrive is fine.  I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one?  Also, the software is not updated as the computer hasn't worked for about 2 months. 
    Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well?  It is not saved in the cloud.
    Thanks for your help, it is much appreciated.

    You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
    But it would be a mistake to simply put the old HD in the new computer.
    These are the steps:
    Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
    Put it in a cheap enclosure
    Connect it the new computer
    Boot up new computer.
    If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
    Obviously chose the second option (another HD connected to this Mac) and follow prompts.
    If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
    Message was edited by: Mike Boreham...added sec on line

  • I have a mid 2010 macbook pro 15" and recently it started crashing so I took it to my local Apple store to have it looked into and they told me its a graphics card issue requiring the replacement of the logic board at a cost to me of $340.

    I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
    after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?

    I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
    A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
    During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
    About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
    Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
         • The computer seems to shut down. The display turns off, the fans stop spinning
         • The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
         • I press any key, the computer restarts, I wait for next crash to interrupt my work
    Excerpt from TS4088
    "Symptoms
    Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
    My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
    My issues with this problem are the following:
    •The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
    •The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
    This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up.

  • I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. What can I do?

    I am using an early 2008 MacBook Pro and am having issues with it deleting text on its own (in word, emails, etc.). As I am typing it all of a sudden starts deleting and I can't stop it. This happened once before and it was due to a buldging battery pressing on the track pad. I checked the battery and it appears to be fine. What can I do?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Macbook pro 2011 Graphics Issue

    Hi to all.
    As all owners of 2011 macbook pro know, there is a common graphics card issue.
    As there is no program to replace the logic board and i was not under warranty all i had to do is get it replaced from my pocket.
    My question is: Is the new logic board revised regarding this problem or is the replacement still being carried out with this failure?
    Regards.

    " He said that some of boards that were made had bad thermal paste in them that over time (usually after the warrantee has run out) hardens/loses its gooeyness. "
    From macman.gg:
    " the original paste was hard and very spread out, unusual for Apple, will keep you informed"
    and to Franzdm - This is a very simple fix and something that someone in your area should be able to do. At least in Florence. (Wished I was there right now!):
    So it would appear that the base cause of this could be the thermal paste.
    Bad thermal past could cause low heat transfer to the heat sink. Bad thermal paste is not unknown in the electronics industry.
    This would cause the graphics chip to run hot causing video anomalies and eventually ball grid array failure which is catastrophic.
    So everyone with these symptoms should check out their thermal paste or have it checked out.

  • I have not yet enabled my firewall on my macbook pro-is this an issue?

    I have not yet enabled my firewall on my macbook pro-is this an issue?

    Mac OS X v10.5, 10.6: About the Application Firewall

Maybe you are looking for

  • Calling a stored procedure of oracle 8 from java

    hello, i made a stored procedure as below in 1 program :      String url = "jdbc:odbc:rjc1";      Connection con = DriverManager.getConnection(url,"scott","tiger");      Statement stmt = con.createStatement();      String createProc =           "Crea

  • Poor quality in Imovie

    I imported a movie via Iphoto(  its 16m big).  It looks okay in I photo, but in Imovie it has very poor video quality.  How can i fix this?

  • JMF widthout X11

    I have to run a jmf application like daemon in a Linux machine widthout X11 installed but I obtain this error: javax.media.NoPlayerException: Error instantiating class: com.sun.media.content.unknown.Handler : java.awt.HeadlessExceptionWhat can I do t

  • Nokia 6700 - Issue with "0" button

    Hi all,  Just checking: On my 6700 the middle button in the last row ("0") has completely different (much worse) travel and response than all the other keys. Also the physical "click" is hardly nit there. As a result, when pressing "0" I have to pres

  • Oracle Workflow Vs Microsoft SharePoint Workflow

    Hi All, We are in a process of deciding technology required for implementing Workflow System in our application. we have two option 1) Oracle Workflow 2) Microsoft Sharepoint's workflow. I know how oracle workflow work and how to implement that in ou