Macbook Pro Retina Display 15'' Late Graphics

Hello Everyone,
1 Week ago i changed my macbook pro to retina. I just got 2013 Late 15" ones with 512GB SSD 16GB Ram 2.7ghz Cpu and Nvidia 2GB Vram.
The problem is i am playing League Of Legends only and just using laptop for daily use web email etc. Since i play that game i was getting 120-140 fps but yesterday it suddenly dropped to 80-90. i was wondering why ? Anyone has an idea about it ?
Thanks
Alp

This will run FCP X beautifully.
You should get at least a fast USB3 hard drive. The internal SSD is extremely fast, but will fill up quickly.
It is not usually recommended to use the boot drive to hold your video. The raw speed of the SSD changes this a bit, but space is a concern, plus a full SSD is a slow SSD (this goes for hard drives too, although for different reasons).

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I have a similar problem with my late 2013 MBP Retina.
I took it over to the Apple store on Friday night, and the genius that helped me said, "I've never seen that before".
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It happens for a split second, the screen turns bright white, then boots normally.
He told me he thought it had to be software related, and not hardware.
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The next thing he wants me to try is a complete redo of the computer, putting it back to it's factory state, and see if it happens, when it's "clean".
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I might take it back, and let them play around with it.
I really don't want to waste my time figuring out their issues.
I just wanted to make sure it wasn't a hardware failure.
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alejandrorg95 wrote:
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From here
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15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.

Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
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Hello Donald,
Macbook Pro, retina display, 15".
2.0GHz quad-core Intel Core i7 processor with 6MB shared L3 cache.
8GB of 1600MHz DDR3L onboard memory.
256GB storage.
Intel Iris Pro Graphics.
OS X MAVERICK.
$1999 / 2.049eur.
Adobe Photoshop, inDesign and Illustrator CS5. Never gave me problems... Pixelated.
Probably the cloud edition CS6 is performed to retina display? Well, I cannot afford the cloud edition now...
Adobe Acrobat Pro think it's 10. Pixelated.
Portrait Professional 11. Pixelated.
Lightroom 5 is ok with retina display.
And some other programs I'll might use, but not now, for 3D editing and video. I'm afraid of not getting the HiDPI quality in several programs, while I can't wait 6 months or 1 year to developers "work on it"... My job is now, no later...
Thank you

Kernal Panic MacBook Pro (Retina, 13-inch, Late 2013)

Hi Guys,
I have a MacBook Pro (Retina, 13-inch, Late 2013), and very frequently I have been having to shutdown my computer because of a system problem. When I restart I get this message. Is there any indication if this is a software problem or hardware? Thank you so much!!!!
*** Panic Report ***
panic(cpu 0 caller 0xffffff800b21a46e): Kernel trap at 0xffffff7f8c14e4d7, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x00000001c92b503e, CR4: 0x00000000001627e0
RAX: 0x0000000000000028, RBX: 0xffffff8032b9d000, RCX: 0x0000000000000000, RDX: 0xffffff801de9d700
RSP: 0xffffff8117263840, RBP: 0xffffff8117263840, RSI: 0xffffff802b6c9c00, RDI: 0xffffff801cfc2300
R8: 0xffffff802ef29400, R9: 0x0000000000001000, R10: 0x0000000000001000, R11: 0xffffff802ee5e000
R12: 0x0000000000000080, R13: 0xffffff802f4b8000, R14: 0xffffff8032b9d000, R15: 0xffffff801cfc2300
RFL: 0x0000000000010246, RIP: 0xffffff7f8c14e4d7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81172634f0 : 0xffffff800b12fe41
0xffffff8117263570 : 0xffffff800b21a46e
0xffffff8117263730 : 0xffffff800b236683
0xffffff8117263750 : 0xffffff7f8c14e4d7
0xffffff8117263840 : 0xffffff7f8d145930
0xffffff8117263870 : 0xffffff7f8d145d09
0xffffff8117263890 : 0xffffff7f8d132af6
0xffffff81172638e0 : 0xffffff7f8d1bced5
0xffffff8117263920 : 0xffffff7f8d1b7754
0xffffff81172639c0 : 0xffffff7f8d131d8d
0xffffff81172639f0 : 0xffffff7f8d132149
0xffffff8117263a20 : 0xffffff7f8d13f7ec
0xffffff8117263a70 : 0xffffff7f8d1bc5ed
0xffffff8117263aa0 : 0xffffff7f8d130432
0xffffff8117263b30 : 0xffffff800b700652
0xffffff8117263b60 : 0xffffff800b701249
0xffffff8117263bc0 : 0xffffff800b6fe9c3
0xffffff8117263d00 : 0xffffff800b1e4a87
0xffffff8117263e10 : 0xffffff800b133f8c
0xffffff8117263e40 : 0xffffff800b118a93
0xffffff8117263e90 : 0xffffff800b1293bd
0xffffff8117263f10 : 0xffffff800b2059fa
0xffffff8117263fb0 : 0xffffff800b236ea6
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(156.6)[3CD19A58-C154-33E1-8466-30BF06B8F39 B]@0xffffff7f8d12c000->0xffffff7f8d198fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8b9a7000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8c252000
         com.apple.iokit.IOSurface(97.0)[B4E2654D-4087-3875-9D59-E899A0A04F0E]@0xffffff7 f8c149000->0xffffff7f8c15bfff
         com.apple.driver.AppleIntelHD5000Graphics(10.0.2)[E13FFD1E-1AE6-3A78-8929-8B73C 9E593A0]@0xffffff7f8d1a7000->0xffffff7f8d205fff
            dependency: com.apple.iokit.IOSurface(97)[B4E2654D-4087-3875-9D59-E899A0A04F0E]@0xffffff7f8 c149000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8b9a7000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8c252000
            dependency: com.apple.iokit.IOAcceleratorFamily2(156.6)[3CD19A58-C154-33E1-8466-30BF06B8F39 B]@0xffffff7f8d12c000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x000000000ae00000
Kernel text base: 0xffffff800b000000
__HIB text base: 0xffffff800af00000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)
System uptime in nanoseconds: 31298356626940
last loaded kext at 20375882434977: com.apple.iokit.SCSITaskUserClient 3.7.3 (addr 0xffffff7f8d7ca000, size 36864)
last unloaded kext at 20653188100496: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f8d7c2000, size 16384)
loaded kexts:
com.symantec.kext.fw 5.3.1f4
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.7.1f4
com.symantec.kext.internetSecurity 5.4f4
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.15.5
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AppleHDA 269.25
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleIntelHD5000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferAzul 10.0.2
com.apple.driver.AppleCameraInterface 5.29.0
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOUSBMassStorageClass 3.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Serial ATA Device: APPLE SSD SD0256F, 251 GB
Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f68
Network Service: AirPort, AirPort, en0
Graphics: Intel Iris, Intel Iris, Built-In
Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SD0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

Hi Connorsimone,
Thanks for the question. It sounds like you are experiencing issues with your MacBook Pro unexpectedly restarting (kernel panic). The following resource provides information on Kernal Panics, as well as troubleshooting steps for recurring kernel panics:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
http://support.apple.com/en-us/HT200553
- Matt M.

I downloaded Mountain Lion in my i have macbook pro retina display last month. but I don't get airplay the option on my macbook. I went to display preferences, but the airplay is not available. What is the next step?

I downloaded Mountain Lion in my i have macbook pro retina display last month. but I don't get airplay the option on my macbook. I went to display preferences, but the airplay is not available. What is the next step?

You also need:
Apple TV (2nd or 3rd generation) with software update v5.0 or later.

4.0 EA2: Fuzzy text on MacBook Pro retina display

All of the text (IDE UI and code editor) rendered in SQL Developer 4.0 EA1/2 appears fuzzy/blurred on a 15" MacBook Pro retina display scaled to 1680×1050.
Oracle SQL Developer 4.0.0.12
Build MAIN-12.84
IDE Version: 12.1.3.0.41.67.11
Oracle IDE 4.0.0.12.84
Java(TM) Platform 1.7.0_25
Text is clear and sharp on SQL Developer 3.2.
Oracle SQL Developer 3.2.09
Build MAIN-09.30
IDE Version: 11.1.1.4.37.59.48
Oracle IDE 3.2.09.30
Java(TM) Platform 1.6.0_51
Mac OS X 10.8.5

PaoloM wrote:
it seems to be a bug in JDK 7 and not specific only to SQL Developer:
JDK-8000629 : [macosx] Blurry rendering with Java 7 on Retina display
I've found mention of this bug in a bug report for the Netbeans IDE and from the information present over there it seems that the blurred text issue should be solved with the latest version of JDK7 (later than 7u40 build b28). Could you please try updating the JDK and see if the issue is solved?
I am really curious to know if the issue is fixed.
Updating the JDK fixed the fuzzy rendering Unfortunately it's introduced a new problem where the UI font (not the code editor font) is too big.

Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
Shreyas

Hi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 430
Video Information: ℹ️
    Intel Iris
        Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
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Small dent on Macbook Pro Retina display screen.

I'm looking for anyone else that has had this problem, ways to either fix it or just what to expect from the Apple Store when I go in. If it has happened to me twice, I feel it can't be too rare. Perhaps just to doccument it as well.
I've had my 15" Macbook Pro with Retina display for 6 months now and other than the screen, I've enjoyed it very much.
Two weeks into having the new computer I found what I thought was a dead pixel (two inches right then two inches up from center) and brought it in. I'd read about such things online and the LG/Samsung debacle but really just wanted my new computer to stay nice and new.
When I got into the store, they told me it was really just a dent in the screen from when dust or something got trapped between the screen and keyboard when it was closed. I thought to myself "Hey, my office is in the basement, maybe something fell down from the bare ceiling and it could have happened." Although I find myself taking very good care of the computer.
They replaced the screen for me under warranty and I instantly went out and got a case, screen cleaner that came with a fine brush to wipe they keyboard off with and a nifty microfiber cloth. Ever since then I've been afraid to close my Macbook Pro and rarely do so. I even asked them what I could do to prevent such things in the future. I was specifically told there wasn't much I could do other than try to ensure it didn't close on any dust. There was no product that would help and they recommended I didn't get a screen protector because it might damage a screen as well. For a laptop it seemed very impractical, but what else was I really supposed to do other than use it as a desktop?
Since then I've moved and no longer work in a basement. Two days ago I noticed the exact same thing appear in very nearly the exact same spot (I didn't document it the first time so I can't be perfectly sure but definitely the ball park of a square cm). I live a ways from an apple store but am visiting home in a week and based off my own experience and others that I have read, they'll replace the screen. I just wanted to esure they had the part since I'll only be in town for the weekend. Apple care had given me a case number and the number of the store, I called to arrange a genius appointment and try to see if they had the part, or at least if they could order it now.
The first man I got on the phone initially said "I don't know why they keep having people call here, let me get a technician for you." A few minutes on hold and I got a woman who claimed very matter of fact "That damage isn't covered, you'll have to pay for the replacement. I just want you to know what to expect when you walk in the store."
This is the same store I had gone to before where they had replaced it without question, I just wanted to try and line everything up before making the trip and having to explain it all when I arrived. I just wish they'd have a plan set out rather than it being up to individual employees.
What can I do to fix this screen? I got this computer based off all the video and photo editing I do and notice it instantly.
Side note, this isn't the same machine that did it before either. When I got my computer back from repair, they had forgotten to plug in the part that has the backlit keyboard. Then when that was fixed, the right side USB didn't function.
The Macbook also had image "ghosting" or retention issues. I hear that can be fixed via software though rather than being just hardware? I don't notice that as much as the little dent however. My display is LP154WT1-SJA1.

I have a MacBook Pro (Retina, 13-inch, Late 2013) and just noticed this today in a similar location - from center, mine is about two inches right and one inch up. I thought it was a dead pixel after cleaning it and then realized it was a little dent. The location, when the notebook is closed, corresponds to the flat area between the Command key and Trackpad.
I take very good care of my MacBook and there are certainly no rocks on my keyboard when I close the lid! The screen stands off the keyboard when closed due to the raised trim so this should not have been the cause. I can't think of any other way this might have happened in my situation, though I guess anything is possible.
The effects of this dent are quite visible now in certain circumstances - on a dark background it looks like a little clump of stuck, lit pixels and on a light background it looks like a clump of dead pixels. Too bad, since I bought this, my first Mac, partly for its amazing screen.

HDMI failure on MacBook Pro Retina Display

When I connect my MacBook Pro Retina Display (late Aug 2012) with HDMI cable to my HD TV their both screens turn blue and the Mac needs reboot. I used that same TV with my 3 yo MacBook Pro to watch over the HDMI (with some extra cabling) and it was fine. Why is it happening this now with the New Retina dispaly?

Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

Macbook Pro Retina display says "No batteries available" after legitimate system software update

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Macbook Pro Retina Display 15'' Late Graphics

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