Macbook Pro Retina Display back to "out of box" setting

I put some things on my new computer, but want to get it back to the "out of the box" state, so that I can start it up with a fresh backup install from my time machine.  I don't have backup disks "no optical drive", so how do I do it?

You're showing a MacBook running OS X 10.5.5 in your profile. What sort of 'new' MBP do you really have? If it's running Lion or Mountain Lion, I can post Kappy's "Preparing your Mac for sale" which is just like getting it back to "out of the box" condition.
Clinton

Similar Messages

  • Macbook Pro Retina Display hdmi sound out.

    Hi everyone,
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    When I connected it to my HDTV the image was ok, but there wasn't any sound on my sound system. The only sound was through the mac's speaker's.
    Is there any way to solve this problem?
    Cheers,

    Go into the Sound Option in Sys Prefs and select the HDMI as the output source.

  • Is the Macbook Pro Retina display better than the LED display on the new iMac that is coming out?

    I am thinking of either buying the Macbook Pro retina display (15") or waiting for the iMac 27" display. I am mainly focusing on the display, so what is better?

    vinay.sujan wrote:
    Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?
    Well there are two or three causes of eyestrain with displays different people seem to have.
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    2: Glossy screens
    3: Flicker rate
    1:
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    Reports coming in say watching HD 1920 x 1080 trailers on the anti-glare 17" is best as the pixel content matches the display almost fullscreen, where on the MBP-R it's upscaled and thus looks blurry.
    HD content makers are NOT going to change all their video cameras to support 2880 x 1800 full screen, so in order to get a clearer image playing HD 1080 content, one will have to do so in a smaller window.
    2:
    The new MBP-R dispalys are 75% less glossy, but not 100% less glossy like the anti-glare models so this can still cause some people problems. This can be lowered to under 1%, however I'm suspecting to do so would be considered giving up a military advantage to China where Apple gets it products made.
    3:
    I don't know about the flicker rate if it's better or not on the MBP-R's than the previous screens.

  • I just purchased my Macbook Pro retina display OS X 10.7.4 in June 2012. Shortly after I began using it, it began randomly restarting itself while in use. Why and how do I fix this?

    So as I said in the title, I purchased my new Macbook Pro retina display OS X 10.7.4 in June 2012 and recieved in early July. Shortly after I started using the laptop, it began randomly restarting itself. It does this about once a week while I am just using the laptop for normal internet browsing. I haven't downloaded any outside software that the system could be rejecting and it is fully charged. Any ideas on why this is happening or how to fix it?
    Also this is a total random question, but there is a residue on my laptop that is faint but randomly shows up. I'm almost positive that it is nothing on my hands or where I place the laptop. I wasn't sure if it was something possibly coming from the side vents. Thanks for the help!

    Exactly what Shootist007 states - take it in for service or replacement - could be a simple software issue or it could be a hardware issue...
    Don't even bother messing with it.....Might screw up even more.....
    Make sure your files are backed up in case they give you a replacement....
    Good luck - hope you get it sorted out...

  • Black screen on MacBook Pro Retina Display after installing Moutain Lion. Need Help!

    My macbook pro (retina) screen went black after I installed Mountain Lion.
    I got a HDMI cable to another monitor and the image worked nicely there.
    But i cant get it back on my MacBook Pro! I tried taking out the HDMI cable, restarting, searching on settings configs..
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    Has this happened to anyone else?
    Thanks in advance for all the help.

    That helped me finding other people with similar problems.
    But there is a major difference!
    -They have a black screen after they login.
    -My screen is black NOW! And I'm only using my BRAND NEW rmbp with the HDMI cable to my TV!
    This isnt good at all and I would like to solve it asap..
    I tried reinstalling Mountain Lion, taking out the hdmi cable and rebooting many times.
    Until now, nothing!
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    I hope not! I just traveled from the US to Brazil and I dont want to search for an Apple Store here.
    Any tips or ideas are welcome, thank you.

  • Screen on 15" Macbook Pro Retina Display.

    I bough my 15" Macbook Pro Retina Display in August 2012. I recently noticed that when I open the macbook,  I can see the screen shaking everytime I move the macbook pro on the table. I can feel it loose and when I touch it I test if it is loose I can see like 1/2mm movement back and forth when it is open.
    I don't know if it is just me and my OCD sense senses for this macbook pro.
    I just wanted to make sure.
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    Appreciate your oppinions!

    Your appointment at the genius Bar for an evaluation is free, in warranty or out.
    They can explain why it wiggles, tell you whether that is normal or not, give advice about what you can do to reduce its annoyance, and fix it if it is not normal. That is what they are trained to do, all day every day.
    There is no expectation that every time you visit they will find a way to make money off you, like a car dealership.
    The Genius Bar service exists because Apple wants you to be a happy customer, if possible. If you are willing to make an appointement and come to them (spending your time and energy to do so) they will work with you for nothing in an attempt to solve your problems, whatever they may be.

  • Flash movie in Safari in Macbook Pro Retina Display zooming issue

    Hello,
    On Macbook Pro Retina Display in Safari browser, zooming any flash application in browser does not work properly.
    I have made a YouTube video showing the problem in action:
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    When I zoom in and out using two fingers pinch zooming does not go as expected - it is zooming into bits outside of the zoom area while the zooming is in the process.
    Please fix the issue.
    Thanks.
    Andrey
    P.S:
    I have also created an Adobe BugBase bug report here:
    https://bugbase.adobe.com/index.cfm?event=bug&id=3323043

    Hi Steffen....!!
    The phenomenon which you just described is absolutely not common in the late 2013 retina macbook. Even I have the same model but I have never noticed such sounds neither during normal operations nor after tilting it.
    I am afraid, but it seems to be a hardware issue. Might be because the fan assembly has become loose due to which its touching the other parts.
    There is also a possibility  that some dirt or small piece of something might have gone inside the macbook through the air vents which may be interfering with the fan mechanism. I think so you can try to open the back cover of the macbook and see if something is interfering with the fans if your macbook is out of warranty. If its covered with Apple care, I suggest take it to Apple store and let them diagnose the issue.
    Hope this helps......

  • MacBook Pro Retina display with scratch/crack in the glass

    Hi,
    Can it be real, that on my new MacBook Pro Retina display I have a little scratch/crack in the glass out of the box?
    You can only see it if you have light (e.g withe) background on the display.
    I hope Apple Care will replace it.
    Does anybody else have the same issue?
    Regards,
    JO

    When I bought my iMac and took it home and set it up, I was cleaning the screen and noticed what looked like smears on the inside of the glass. I took a picture of it with my iphone and went back to the apple store. Of course the genuis could not see it in the brightly lit store, so I showed her the picture. I also took a little flash light with me and she was then able to see the marks. She thought they looked like fingerprints under the glass. They swapped out the iMac right there for a new one.

  • How do I downgrade my MacBook Pro Retina Display from Mountain Lion to Lion?

    I have a brand new MacBook Pro Retina Display that came with OS X 10.8.1.
    I´m an audio engineer so I work with Pro Tools, tons of plug-ins etc... Some of my software doesn't work with Mountain Lion just yet. Some of them haven't upgraded, and some of them I need to purchase a latest version, which is not cheap at all in the audio world. So I'd like to hang on to Lion for a while until I decide to upgrade everything to Mountain Lion.
    I've seen other posts about this -> https://discussions.apple.com/thread/4148927?start=0&tstart=0
    This one in particular managed to make the downgrade. However, he used to have OS X 10.7.4 in his retina display when he bought it. Which is something that doesn't happen in my case.
    If you read the other post you can see that several methods have been tried.
    Is it really safe to completely erase my hard drive and to a clean install of Lion? Will it work perfectly fine on my Retina Display?
    I went to one Apple Store, and the guy asked around and told me they haven't done it before, so since they didn't know whether it was going to work they couldn't do it. He told me to do it myself and if something happened to my laptop, "just bring it in and we'll reinstall the stock OS X again."
    Since the laptop is brand new I don't mind erasing everything, all my stuff is already backed up.
    So help me please?

    The short of it is if it came with 10.8.1 you can't install an OS less than that.

  • Macbook Pro retina display 13 inch stopped charging. Charger LED also not on while plugged in. The battery fully drained off but the system can detect the charger when it was switched on.

    Macbook Pro retina display 13 inch 2014 model stopped charging. Charger LED also not on while plugged in. The battery fully drained off so the system can not be started but the system can detect the charger when earlier it was switched on before draining off the charge. Charger type magsafe 60W.

    Once you have examined the power inlet on the computer for dirt, and made certain that the pins on the end of the MagSafe cord are free to move in and out to make contact, there is very little you can do yourself.
    You will need to visit your Apple Store (FREE with appointment) or your Apple-Authorized Service Provider (policy varies). They work on these all the time and have good expertise and lots of spare parts to try to determine the problem.

  • Macbook Pro Retina Display, a rough spot on the screen.!!!

    I bought my Macbook Pro (Retina Display) from a Authorised Reseller in Malidves. Its been 3 weeks since i've bought it. Few days back i noticed a white spot on the screen. I tried to wipe the spot off with the cleaning cloth. to my surprise, the spot didn't fade. The spot was rough to touch. Any ideas what it might be???

    Take it back to the reseller.  Your warranty should cover that problem.
    Ciao.

  • Is there a gorilla glass 2 on macbook pro retina display?

    hi there,
    like a month ago i bought a Macbook pro Retina, and I have been asking myself or there is a gorilla glass 2 on macbook pro retina display?
    cheers,
    Joseph

    The plastic of the LCD is surprising tough, there is no reason to coddle it. It resists touching and hand grease very well. Light abrasion is not a problem. Avoid using solvent based cleaners such as alcohol as they will attack the surface if not wiped off immediately.
    Remember the life expectancy of these machines is something like 8 years, by then it should be 100% depreciated. Use it up, wear it out.

  • Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

    Hi
    I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
    I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
    Just for your information, this is the version of macbook i am using
    MacBook Pro (Retina, 13-inch, Late 2013)
    2.4 GHz Intel Core i5
    8 GB 1600 MHz DDR3
    251GB Flash storage
    As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
    Regards
    Shreyas

    Hi Barney,
    Here is the output you seek -->
    Problem description:
    FaceTime takes 30 seconds to open up
    EtreCheck version: 2.1.8 (121)
    Report generated 19 April 2015 8:13:14 am IST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
        MacBook Pro - model: MacBookPro11,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Not upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery Health: Normal - Cycle count 430
    Video Information: ℹ️
        Intel Iris
            Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 23:47:26
    Disk Information: ℹ️
        APPLE SSD SM0256F disk0 : (251 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Viscosity
        [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
        [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
        [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
        [running]    net.juniper.pulsetray.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.macromates.auth_server.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.realvnc.vncserver.plist [Click for support]
        [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
        [running]    net.juniper.AccessService.plist [Click for support]
        [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        ClickToFlash
        Reload Button
        YoutubeWide
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            18%    mds
            15%    Safari
             6%    WindowServer
             5%    com.apple.WebKit.Networking
             1%    ocspd
    Top Processes by Memory: ℹ️
        455 MB    softwareupdated
        206 MB    Microsoft Outlook
        153 MB    com.apple.WebKit.WebContent
        146 MB    WindowServer
        137 MB    Safari
    Virtual Memory Information: ℹ️
        298 MB    Free RAM
        3.76 GB    Active RAM
        3.36 GB    Inactive RAM
        1.17 GB    Wired RAM
        4.45 GB    Page-ins
        901 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 18, 2015, 08:25:23 AM    Self test - passed
        Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
        Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

  • Portuguese Keyboard on Macbook pro retina display.

    Dear All.
    Is there a possibility to buy a macbook pro retina display with portuguese keyboard in Apple Store in the U.S.A.?
    Regards.
    Emilio Silva

    Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

  • HDMI failure on MacBook Pro Retina Display

    When I connect my MacBook Pro Retina Display (late Aug 2012) with HDMI cable to my HD TV their both screens turn blue and the Mac needs reboot. I used that same TV with my 3 yo MacBook Pro to watch over the HDMI (with some extra cabling) and it was fine. Why is it happening this now with the New Retina dispaly?

    Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

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