MacBook Pro Retina Display - Crack/Pixel explosion?

A week or so ago I noticed what looked to be a spec of dirt on my 6 month old MacBook Pro retina screen. However it actually is some sort of chip/crack in the display. There are a few pixels which are now permanently white and you can see the hole with the naked eye and feel it quite easily. It almost looks as if a pen or something has been jammed into the screen but I take good care of my MacBook and haven't caught anything on the screen as far as I'm aware.
I did a search on here and saw that several people have reported "pixel explosions" where dead pixels have burned a hole into the screen. I took my MacBook into the Apple with printouts of several discussions of others reporting the same problem with a hole in the screen but the Genius refused to do anything in my case. She basically said it was impossible for the hole to be anything but my fault despite the forum threads I showed her. Is it worth me taking it into a different Apple store for a second opinion or am I stuck with this annoying hole in the bottom left of my screen forever?

I just found out the same thing on my MBPr tonight,acturally i got three this holes two small and one big one, I'm very disappointing, I have been searching and there are many versions of the solutions, some lucky people manage to get replaced, but some people like you didn't convince the genius people for a replacement, have you tried different apple store yet, maybe it depends on the people's mood at the apple store, I'm going to try my luck next Monday, finger crossed, I think i will definitely try different store if i cannot get it replaced, hopefully i will show you my good news. otherwise i will be very sad if i can get it replaced, I'm the Sheldon Cooper(from "bigbang theroy") kind of people, and i will be stare at the point forever and frustrated.

Similar Messages

Macbook Pro Retina Display Cracked, is it replaceable or Do I have to replace the Whole Laptop?

Hi, I bought a Macbook Pro Retina about two months ago....
And a few days ago I cracked the Display on the Bottom Left Corner (3 inch)...
Now I am getting vertical and Horizontal Lines.....
I called a Apple Premium Reseller they told me I have to repalce the whole **** Laptop... is it real or I can just change the Display assembly only?
If so How much will it cost?

Assuming that it is just the screen that is broken, it should be replaceable, but it will cost a lot. (How much I don't know.) Of course, if you dropped it or something similar, there could be all manner of other damage that you can't see. I dropped my previous MacBook Pro (didn't crack the screen), and when it finally failed, the diagnosis was a damaged logic board, and the total repair cost would have been over $1,000, with no guarantees that other components might not also be damaged. I opted to simply replace the machine rather than pay that much and run the risk of other expensive repairs in the future.

Macbook Pro Retina display flickering pixels like tv static?

I had a group of stuck pixels in two spots on my MBPR a month ago. I have applecare. The genuis bar replaced the screen. Now I'm getting this weird staic/flickering effect all over the screen. It wasn't doing this when I first got the new screen a couple weeks ago. Nothing has happend since that I know of that would cause this. Here is a video of what's happening:
http://youtu.be/BuF8BULrfZY
Thanks,
Casey

I would take it back to the Apple Store, that type of flickering should be unusal for a LED type display. Most likely they will replace your laptop with a brand new one.

Photoshop CS5.1 Pixelated on Macbook Pro Retina Display

Hello!
I am a photography student who just bought a new macbook pro retina display. I use Photoshop a lot for my course so need help with this as quick as possible.
Everything on Photoshop seems to be pixelated which is not ideal right now. I also have an iMac which runs the same version of Photoshop and that is absolutely fine, never had a problem. My friend suggested downloading a trial version of the CC as this automatically sorted hers out but did not mine. Any suggestions at all will be SO helpful as I've researched into this problem and are yet to find an answer!

Very simple. The hiDPI Macintoshes and MacOS support for same were released after CS6 was released. Some of the CS6 applications got upgrades to support these hiDPI displays; others including InDesign did not get such upgrades until the CC 2013 version.
Sorry, but there is not anything you can do about this with CS5-vintage software.
- Dov

Macbook Pro Retina Display & Adobe programs are pixelated

Hi. I just purchased a new Macbook Pro Retina Display and have installed CS 5.5 Design Standards to it. When I open the programs (any program: inDesign, Photoshop, etc), the image is pixelated and in low resolution. When I export what I'm working on it looks crisp and great but the software itself is pixelated. Are there any upgrades / updates for CS 5.5 that will fix this problem? Or will there be in the future? I cannot afford to get CS 6 quite yet and am wondering if I should return my Mac and downgrade to get rid of the retina display?? Thanks.

To get Retina support, you'll have to upgrade to CS6 or join the Adobe Creative Cloud.
https://creativecloud-specialoffer.adobe.com/special-offer/
Retina support arrive in Photoshop CS6 (13.0.1 and Cloud 13.1). It will not be added to CS5.5
http://mashable.com/2012/12/10/adobe-photoshop-retina-update/

Pixelated MacBook Pro Retina Display!

I just purchased a MacBook pro retina display 15" 2.3ghz 2 weeks ago and i thought everything was going to be as clear as ever, but it turns out that more stuff are pixelated than before!!!! For example icons and text on websites, download managers and even the programes i work on such as (Adobe photshop, illustrator, indesign) you can see the tool's pixels.! Is this the way it should be or is there something wrong going on?!

Hello Donald,
Macbook Pro, retina display, 15".
2.0GHz quad-core Intel Core i7 processor with 6MB shared L3 cache.
8GB of 1600MHz DDR3L onboard memory.
256GB storage.
Intel Iris Pro Graphics.
OS X MAVERICK.
$1999 / 2.049eur.
Adobe Photoshop, inDesign and Illustrator CS5. Never gave me problems... Pixelated.
Probably the cloud edition CS6 is performed to retina display? Well, I cannot afford the cloud edition now...
Adobe Acrobat Pro think it's 10. Pixelated.
Portrait Professional 11. Pixelated.
Lightroom 5 is ok with retina display.
And some other programs I'll might use, but not now, for 3D editing and video. I'm afraid of not getting the HiDPI quality in several programs, while I can't wait 6 months or 1 year to developers "work on it"... My job is now, no later...
Thank you

MacBook Pro Retina display with scratch/crack in the glass

Hi,
Can it be real, that on my new MacBook Pro Retina display I have a little scratch/crack in the glass out of the box?
You can only see it if you have light (e.g withe) background on the display.
I hope Apple Care will replace it.
Does anybody else have the same issue?
Regards,
JO

When I bought my iMac and took it home and set it up, I was cleaning the screen and noticed what looked like smears on the inside of the glass. I took a picture of it with my iphone and went back to the apple store. Of course the genuis could not see it in the brightly lit store, so I showed her the picture. I also took a little flash light with me and she was then able to see the marks. She thought they looked like fingerprints under the glass. They swapped out the iMac right there for a new one.

I've got a dead pixel (white) in the middle of my Macbook-pro retina display.

I've got a dead pixel (white) in the middle of my Macbook-pro retina display, what to do?
Just bought it a a month ago, and it's really anoying me!
Harmen

Take it back in and gently but firmly try to persuade a senior supervisor to authorize a replacement. Had it been stuck on black, would have been easier on the persuasion, but you may get lucky.

2012 macbook pro retina display artifacts on screen when using onboard video

2012 Macbook Pro Retina Display artifacts on screen when using onboard video.
About a month ago I've noticed these strange artifacts (blocky pixelated looking) running vertically down the screen. It first started when using Safari. Then it started to happen all the time. I turned off the auto switch video in preferences, which I'm assuming forces the computer to use the separate video card and the artifacts go away.
On top of that issue I also have had the ghosting issue.
Anyone else have this problem?

artifacts onscreen could mean a faulty gpu. You said by forcing it on inbuilt gpu you do not find this issue highlights that. Do take it in to apple for service and also tell them of your ghosting issue.
There are a few retina owners who have faulty gpus.

Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?

Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?

vinay.sujan wrote:
Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?
Well there are two or three causes of eyestrain with displays different people seem to have.
1: Small type/UI elements
2: Glossy screens
3: Flicker rate
1:
The higher pixel rate combined with the display set at the higher resolution is going to cause UI and type to be smaller and harder to see. In fact it's advised to set OS X to a lower resolouton so it upscales better to match the pixel of the higher display.
Reports coming in say watching HD 1920 x 1080 trailers on the anti-glare 17" is best as the pixel content matches the display almost fullscreen, where on the MBP-R it's upscaled and thus looks blurry.
HD content makers are NOT going to change all their video cameras to support 2880 x 1800 full screen, so in order to get a clearer image playing HD 1080 content, one will have to do so in a smaller window.
2:
The new MBP-R dispalys are 75% less glossy, but not 100% less glossy like the anti-glare models so this can still cause some people problems. This can be lowered to under 1%, however I'm suspecting to do so would be considered giving up a military advantage to China where Apple gets it products made.
3:
I don't know about the flicker rate if it's better or not on the MBP-R's than the previous screens.

Is the Macbook Pro Retina display better than the LED display on the new iMac that is coming out?

I am thinking of either buying the Macbook Pro retina display (15") or waiting for the iMac 27" display. I am mainly focusing on the display, so what is better?

vinay.sujan wrote:
Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?
Well there are two or three causes of eyestrain with displays different people seem to have.
1: Small type/UI elements
2: Glossy screens
3: Flicker rate
1:
The higher pixel rate combined with the display set at the higher resolution is going to cause UI and type to be smaller and harder to see. In fact it's advised to set OS X to a lower resolouton so it upscales better to match the pixel of the higher display.
Reports coming in say watching HD 1920 x 1080 trailers on the anti-glare 17" is best as the pixel content matches the display almost fullscreen, where on the MBP-R it's upscaled and thus looks blurry.
HD content makers are NOT going to change all their video cameras to support 2880 x 1800 full screen, so in order to get a clearer image playing HD 1080 content, one will have to do so in a smaller window.
2:
The new MBP-R dispalys are 75% less glossy, but not 100% less glossy like the anti-glare models so this can still cause some people problems. This can be lowered to under 1%, however I'm suspecting to do so would be considered giving up a military advantage to China where Apple gets it products made.
3:
I don't know about the flicker rate if it's better or not on the MBP-R's than the previous screens.

MacBook Pro Retina Display Support ?

I just purchased a new MacBook Pro Retina Display laptop, and would like to know when I can expect Adobe to upgrade the CS6 suite of apps to take advantage of the Retina display.

Don Quinn wrote:
Am I the only one confused why people buy into doubly dense displays and then want to dumb them down by making elements on them twice as large? That seems wasteful. Scoot your chair closer to the screen. I hold an iPhone 4 closer to my face than a 2nd gen iPod touch. It is no big deal. They look the same that way.
The retina display does not introduce a new issue. Dot pitch has been increasing for years. We see people that will adjust their LCDs to a non-native resolution (ie: running 1024x768 on a 1280x1024-capable display). Or they will adjust their system settings to display larger fonts. Instead of buying the right monitor for their needs and eyesight, they misuse an expensive display. I would love to have the pixels that they are not using. A pixel is a terrible thing to waste.
You show a complete lack of understanding of the problem, and what the Retina display brings to the table. It's not just a higher density display — it's roughly double the resolution. You even said it, but did you think it through? According to your suggestion, we should run the display at the double resolution and deal with half-sized UI elements. Can I say, "yuck!"? Just TRY to use Photoshop with buttons this small:
http://d.pr/i/LVTH (screenshot of Photoshop CS6 on my rMBP at the highest resolution) Squeeze that into a 15in. laptop screen and you'll see the problem.
Most are smaller than my mouse pointer. Some apps that don't support the display are completely unusable. I tried playing Team Fortress 2 soon after getting my rMBP and found that the settings UI is so small it's impossible. The doubled resolution isn't so we get more screen real estate — it's so we get super-crisp images and a level of detail in the photos and graphics we work on that parallels printed work. Hell, I'd settle for just getting the workspace Retina supported. I don't care if the UI is grainy, I just want my photos and prints to be crystal clear.
I'm STILL waiting on word (any word at all) from Adobe that even HINTS on Retina support. I refuse to purchase software because odds are, it'll be in 6.5 and I'll have to purchase all over again. I'd go Creative Cloud but I'm not paying $50/mo for ugly software from a company who could be a bit more loving to the consumer. Also, I just can't afford it. I'm unfortunately stuck waiting with just Pixelmator (which is Retina supported already... ahem) until Adobe says something. ANYTHING. Instead, you could hear a pin drop in the silence. WE JUST WANT TO KNOW

I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

Did you cause the nick? Or did it just appear one day? There are reports of the retina screen having exploding pixels which leaves a hole in the screen that can be felt when you rub your finger across it. If that is what happened then it should be covered under the warranty. If you caused the nick then it is not covered and the fix will be very expensive, somewhere in the $1000 range.
astets wrote:
I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display?

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display? When I click Get Info, the "Open in Low Resolution" box is marked and locked. How can I unmark this box? I currently run 10.9.1. I can open Adobe Photoshop CS6 in high resolution without any problem. Any advice would be much appreciated. Thanks.

There is no such thing. In CS6 only PS itself is Retina compatible. You would have to use CC for full Retina support.
Mylenium

How do I use my Macbook pro retina display as a monitor for a PC?

How do I use my Macbook pro retina display as a monitor for a PC?

MacQueries wrote:
How do I use my Macbook pro retina display as a monitor for a PC?
Unfortunately, that is not possible. The computer only can "output" your display image, it cannot "input" an image from an external computer and display it on your MacBook's retina display.

MacBook Pro Retina Display - Crack/Pixel explosion?

Similar Messages

Maybe you are looking for