MacBook Pro (retina display) power issues

why wouldn't my mac turn on when I open it, I have to keep pressing the power button for 5 min before it turns on? even though I only left it to sleep and when it finally turns on it restarts again...i just bought it 5 months back and its brand new...any suggestions??

If a SMC reset does not help, make an appointment at an Apple store genius bar. Your MBP is still under warranty.
http://support.apple.com/kb/ht3964
Ciao.

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Flash movie in Safari in Macbook Pro Retina Display zooming issue

Hello,
On Macbook Pro Retina Display in Safari browser, zooming any flash application in browser does not work properly.
I have made a YouTube video showing the problem in action:
http://www.youtube.com/watch?v=bi1d1x8bpnA
When I zoom in and out using two fingers pinch zooming does not go as expected - it is zooming into bits outside of the zoom area while the zooming is in the process.
Please fix the issue.
Thanks.
Andrey
P.S:
I have also created an Adobe BugBase bug report here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3323043

Hi Steffen....!!
The phenomenon which you just described is absolutely not common in the late 2013 retina macbook. Even I have the same model but I have never noticed such sounds neither during normal operations nor after tilting it.
I am afraid, but it seems to be a hardware issue. Might be because the fan assembly has become loose due to which its touching the other parts.
There is also a possibility that some dirt or small piece of something might have gone inside the macbook through the air vents which may be interfering with the fan mechanism. I think so you can try to open the back cover of the macbook and see if something is interfering with the fans if your macbook is out of warranty. If its covered with Apple care, I suggest take it to Apple store and let them diagnose the issue.
Hope this helps......

Late 2013 Macbook Pro Retina 13'' Power Issues

I'm having a really hard time diagnosing if I'm even suffering from this problem or not. I have the Mac Book Pro 13" Retina Display 8 GB / 512 GB model and having the POWER problem. This issue came after updating OS X MAVERICKS .
Some time it work some time not work . mostly i work in night and after proper shut down at morning time i press power button it not going to ON. Many time i tried but same result. I went in MAC store they check same time it working and they told me there is no any issue. But again same issue i am facing , i make a video of this problem but i don't know what will i do with this , it is in warranty on 8 month . But Mac store is saying there is no issue. any body please help me to solve this issue.

The issue with my late 13" MBP Retina was a hardware issue. No software update can repair a broke antenna, and faulty airport card and logic board.
My pings to local gateway was looking like this though:
64 bytes from 192.168.1.1: icmp_seq=88 ttl=64 time=44.177 ms
64 bytes from 192.168.1.1: icmp_seq=89 ttl=64 time=70.017 ms
64 bytes from 192.168.1.1: icmp_seq=90 ttl=64 time=93.325 ms
Request timeout for icmp_seq 91
64 bytes from 192.168.1.1: icmp_seq=92 ttl=64 time=1.509 ms
64 bytes from 192.168.1.1: icmp_seq=93 ttl=64 time=2.198 ms
64 bytes from 192.168.1.1: icmp_seq=94 ttl=64 time=84.780 ms
64 bytes from 192.168.1.1: icmp_seq=95 ttl=64 time=1.995 ms
64 bytes from 192.168.1.1: icmp_seq=96 ttl=64 time=4.146 ms
Request timeout for icmp_seq 97
Request timeout for icmp_seq 98
Request timeout for icmp_seq 99
64 bytes from 192.168.1.1: icmp_seq=100 ttl=64 time=17.730 ms
64 bytes from 192.168.1.1: icmp_seq=101 ttl=64 time=40.426 ms
64 bytes from 192.168.1.1: icmp_seq=102 ttl=64 time=64.026 ms
64 bytes from 192.168.1.1: icmp_seq=103 ttl=64 time=19.852 ms
64 bytes from 192.168.1.1: icmp_seq=104 ttl=64 time=1.584 ms
Request timeout for icmp_seq 105
64 bytes from 192.168.1.1: icmp_seq=106 ttl=64 time=57.729 ms
64 bytes from 192.168.1.1: icmp_seq=107 ttl=64 time=79.315 ms

Is Anyone Having MacBook Pro Retina Display Graphics Issues?

So, I'm wondering if anyone has been having issues with their new MacBook Pro w/ Retina Display graphics? I've installed all the updates and ran the diagnostics. Nothing appears to be wrong, but most of my animations or motions on the computer aren't fluent and are choppy. And at least once a day I'll run into an issue like this: http://d.pr/i/elqX
Just wondering if any of you are running into this issue. It also struggles with Flash (but I assume that is just something Adobe has to update on their end).
Cheers!

Think you maybe right, having looked on the Nvidia site lots of people are having major problems with the 6xx range and even the 5xx range seems like Nvidia's driver is missing something ? I know these are PC based problems but the OSX driver is still based on the same driver.
Custom mini.
Ps. I forgot the Nvidia driver is Optimus based...............don't get me started on how bad Optimus does not work, have a look over at the Nvidia forum Optimus section.
Message was edited by: custom mini

My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?

My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?

You should have a backup in the first place. If you don't, buy an external drive (they're inexpensive these days) and make a Time Machine or a clone backup (using Carbon Copy Cloner).
Then take your machine to your local Apple Store or an AASP and let them diagnose the computer. See if they can isolate what may possibly be making the 'clicking' sound.
Clinton

Macbook Pro Retina display says "No batteries available" after legitimate system software update

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

MacBook Pro Retina Display freezes

15" MacBook Pro Retina display has started to freeze, "flutter" and crash. After I power off, and try to power back on, there is a "beep" which sounds ominously similar to an "error" beep on a PC. Anyone else had this occur? MacBook is less than 9 months old.

I never had this issue until now. My laptop was working alright, but I noticed ghosting, then I realized that it was overheating and on rare occasions it would freeze. But I never got a white screen saying: Your computer restarted because of an error
neither did I before have this beeping and crashing. It all happened after they switched the motherboard..
I am in Israel, and when I took my laptop in to change the motherboard they said it would take them 10 working days. I can't go without a laptop for that long, I'm a student, and I use my laptop for work as well... Aren't they supposed to give me a replacement or something for that time? I don't understand how the think to take so much money for a computer then not even provide a replacement computer, especially for such a high-end, professional piece of equipment..

"Servie Battery" Macbook Pro Retina Display

Hi All,
My Mid 2012 Macbook Pro Retina display is giving me a notification saying my battery needs to be serviced. It recently has been acting up a little, where sometimes it doesn't wake from sleep and i have to restart the system to get it to turn on. What exactly does "Service Battery" mean? There isn't a apple store in my town and the nearest would mean a 1hr 30min drive, so my question is should the battery need to be replaced, is this something that can be done by the genius bar in-store within a couple hours? Or would it be a couple days? I don't want to drive up to the apple store only for them to have the replace the battery having to order it or something. Im a college student and I literally cannot survive without my laptop. Also it is worth mentioning my laptop is still under warranty. So technically if any work needed to be done I shouldn't have to pay a cent right?
Would be great if could get so insight from some people who've experienced a similar "service battery" issue.

Hi there Ahsu882,
You may find the information about battery service messages in the article below helpful.
Mac OS X v10.6: About the Battery menu bar extra for Mac notebooks
About "Replace Now" and "Service Battery"
If a Mac notebook's battery is unable to hold a charge for long (or at all), the Battery menu will display either a "Replace Now" or "Service Battery" alert. If you see this, and if the battery in the Mac notebook is removable, try removing and reseating it. Make sure the power cord is connected to your computer and a power outlet. If the battery is not removable, it may be necessary to reset the System Management Controller (SMC).
Your Mac notebook's battery may need to be inspected and/or replaced if the issue persists.
The warranty coverage of batteries is determined by a couple of things:
Apple - Batteries - Service and Recycling
Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles. The one-year warranty includes replacement coverage for a defective battery. Apple offers a battery replacement service for all MacBook, MacBook Air, and MacBook Pro notebooks with built-in batteries.
-Griff W.

I just purchased my Macbook Pro retina display OS X 10.7.4 in June 2012. Shortly after I began using it, it began randomly restarting itself while in use. Why and how do I fix this?

So as I said in the title, I purchased my new Macbook Pro retina display OS X 10.7.4 in June 2012 and recieved in early July. Shortly after I started using the laptop, it began randomly restarting itself. It does this about once a week while I am just using the laptop for normal internet browsing. I haven't downloaded any outside software that the system could be rejecting and it is fully charged. Any ideas on why this is happening or how to fix it?
Also this is a total random question, but there is a residue on my laptop that is faint but randomly shows up. I'm almost positive that it is nothing on my hands or where I place the laptop. I wasn't sure if it was something possibly coming from the side vents. Thanks for the help!

Exactly what Shootist007 states - take it in for service or replacement - could be a simple software issue or it could be a hardware issue...
Don't even bother messing with it.....Might screw up even more.....
Make sure your files are backed up in case they give you a replacement....
Good luck - hope you get it sorted out...

Macbook Pro retina display 13 inch stopped charging. Charger LED also not on while plugged in. The battery fully drained off but the system can detect the charger when it was switched on.

Macbook Pro retina display 13 inch 2014 model stopped charging. Charger LED also not on while plugged in. The battery fully drained off so the system can not be started but the system can detect the charger when earlier it was switched on before draining off the charge. Charger type magsafe 60W.

Once you have examined the power inlet on the computer for dirt, and made certain that the pins on the end of the MagSafe cord are free to move in and out to make contact, there is very little you can do yourself.
You will need to visit your Apple Store (FREE with appointment) or your Apple-Authorized Service Provider (policy varies). They work on these all the time and have good expertise and lots of spare parts to try to determine the problem.

How to keep display on in low light for windows 8 installed on macbook pro retina display

I am using macbook pro retina display 15". The Screen switches off in Windows 8 in low light conditions.
How do i resolve this issue?

Hi,
Thanks for the reply,
But I already knew how to manage GPO of a remote computer via MMC, which I have even explained about it in my query.
I'm looking for the possibilities and methods of using GPMC to Manage GPO of a remote computer.

4.0 EA2: Fuzzy text on MacBook Pro retina display

All of the text (IDE UI and code editor) rendered in SQL Developer 4.0 EA1/2 appears fuzzy/blurred on a 15" MacBook Pro retina display scaled to 1680×1050.
Oracle SQL Developer 4.0.0.12
Build MAIN-12.84
IDE Version: 12.1.3.0.41.67.11
Oracle IDE 4.0.0.12.84
Java(TM) Platform 1.7.0_25
Text is clear and sharp on SQL Developer 3.2.
Oracle SQL Developer 3.2.09
Build MAIN-09.30
IDE Version: 11.1.1.4.37.59.48
Oracle IDE 3.2.09.30
Java(TM) Platform 1.6.0_51
Mac OS X 10.8.5

PaoloM wrote:
it seems to be a bug in JDK 7 and not specific only to SQL Developer:
JDK-8000629 : [macosx] Blurry rendering with Java 7 on Retina display
I've found mention of this bug in a bug report for the Netbeans IDE and from the information present over there it seems that the blurred text issue should be solved with the latest version of JDK7 (later than 7u40 build b28). Could you please try updating the JDK and see if the issue is solved?
I am really curious to know if the issue is fixed.
Updating the JDK fixed the fuzzy rendering Unfortunately it's introduced a new problem where the UI font (not the code editor font) is too big.

Anti Reflective coating on macbook pro retina display problems

The AR coating is coming off of my macbook pro retina display. laptop purchased in fall of 2013. anyone else seeing this issue?

You are not the first one. Every laptop with retina display that I know in Latvia has this problem.
Hope that Apple reads such claims and will do something on upcoming models.

Portuguese Keyboard on Macbook pro retina display.

Dear All.
Is there a possibility to buy a macbook pro retina display with portuguese keyboard in Apple Store in the U.S.A.?
Regards.
Emilio Silva

Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

HDMI failure on MacBook Pro Retina Display

When I connect my MacBook Pro Retina Display (late Aug 2012) with HDMI cable to my HD TV their both screens turn blue and the Mac needs reboot. I used that same TV with my 3 yo MacBook Pro to watch over the HDMI (with some extra cabling) and it was fine. Why is it happening this now with the New Retina dispaly?

Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

MacBook Pro (retina display) power issues

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