Macbook Pro Retina Display shuts down at 20% battery when it's not plugged in.
See above.
I've tried the ideas listed here: http://support.apple.com/kb/HT3964, including resetting the SMC.
Time to see my local Genius?
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
Similar Messages
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Macbook Pro retina display 13 inch 2014 model stopped charging. Charger LED also not on while plugged in. The battery fully drained off so the system can not be started but the system can detect the charger when earlier it was switched on before draining off the charge. Charger type magsafe 60W.
Once you have examined the power inlet on the computer for dirt, and made certain that the pins on the end of the MagSafe cord are free to move in and out to make contact, there is very little you can do yourself.
You will need to visit your Apple Store (FREE with appointment) or your Apple-Authorized Service Provider (policy varies). They work on these all the time and have good expertise and lots of spare parts to try to determine the problem. -
Macbook pro Retina suddenly shuts down
I've bought a macbook pro retina 15" about 2 weeks ago and it suddenly shut itself down today. I believe I heard a short circuit sound. The macbook is quite hot, so I assumed that it was overheating. But I still can turn it on and It has been working perfectly until now. Is anyone has the same experience? Should I bring it back to the store asking them to check on it?
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Macbook Pro Retina 2012 shuts down when selecting Recovery HD !!
Hello guys,
I tried to reboot my macbook pro retina 2012 and I held down "Option" key while my macbook was restarting but it won't be able to access into the Disc Utility Menu.
So I really need help to get my macbook format the hard drive, reinstall OS 10.x.x ( any suggestion?). Thank you for reading my post and I look forward a good answer.Restart the computer and hold down the COMMAND and R keys to boot from the Recovery HD. If that does not work, then you either have a defective Recovery HD or a failing hard drive.
What you can do is this:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
Whenever I attempt to update preexisting software apps or install new ones, my mid 2012 MacBook Pro w/ Retina display will shut down and reboot itself. Obviously this has gotten frustrating as several of my existing apps are woefully out of date.
Any suggestions would be most helpful.
PACOMPatThanks for the assistance and sorry for the late reply, I'm overseas doing HA work and don't always have internet access.
I tried utilizing the methods you mentioned and upon doing so I received the following message:
So I followed this set of instructions and when verifying and repairing disk permissions the window stated that the partition was okay.
After logging back in, I attempted to download a software update, sadly the system shut itself down and rebooted and I am still unable to install any updates for my out of date apps. I won't return to the States until June, I may have to wait until then to resolve this issue.
Thank you again for your assistance.
Pat -
Macbook Pro Retina keeps shutting down during graphics intensive work
Today my macbook began shutting down while working with Aperture, Photoshop and while playing Borderlands 2. This hasn't happened at all until today.
Looking through some suggestions here I have:
Run 2 hardware tests with no negative results. Changed the screen resolution. Turned off Automatic Graphics switching.
However it keeps crashing - actually crashed 3 times while attempting to start it up last time. I've reset teh resolution and graphics switching - hoping someone out there may have an idea??? And I'm not using Google Chrome.
Report:
Anonymous UUID: 9206C6C4-394E-129E-7052-BC6CE8384F0F
Wed Nov 20 23:24:58 2013
panic(cpu 0 caller 0xffffff7faef0afac): "GPU Panic: [<None>] 4 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000144: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112c00000 0xffffff8134640000 0x0e7150a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff8110b72be0 : 0xffffff802cc22f69
0xffffff8110b72c60 : 0xffffff7faef0afac
0xffffff8110b72d30 : 0xffffff7fad69ccf8
0xffffff8110b72df0 : 0xffffff7fad769e26
0xffffff8110b72e30 : 0xffffff7fad993348
0xffffff8110b72e50 : 0xffffff7fad6a3758
0xffffff8110b72ef0 : 0xffffff7fad6516fe
0xffffff8110b72f10 : 0xffffff802d0afd9b
0xffffff8110b72f40 : 0xffffff7fad2d0ecb
0xffffff8110b72f50 : 0xffffff7faef869ef
0xffffff8110b72f60 : 0xffffff7faef8e7e8
0xffffff8110b72f80 : 0xffffff802ccdb76b
0xffffff8110b72fd0 : 0xffffff802ccf37c9
0xffffff8123953f50 : 0xffffff802cc3757a
0xffffff8123953f90 : 0xffffff802cc378c8
0xffffff8123953fb0 : 0xffffff802ccd6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fad2ba000->0xffffff7fad2e2fff
com.apple.driver.AppleACPIPlatform(2.0)[C3EF3AFE-30FD-3902-B336-BC5346C9A7A3]@0 xffffff7faef80000->0xffffff7faefd8fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fadf1e000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fad2ba000
com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7faeefd000->0xffffff7faef0ffff
dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7faeef5000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fadf1e000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fad2ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fad5f9000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7faeef8000
com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7fad64c000->0xffffff7fad8b6fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fad2ba000
dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7fad63c000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7fad5f9000
com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7fad8c1000->0xffffff7fada70fff
dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7fad64c000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fad2ba000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000002ca00000
Kernel text base: 0xffffff802cc00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 12701913724
last loaded kext at 6220889396: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7faec67000, size 36864)
loaded kexts:
com.xxxchurch.x3nke 1.0.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.5.2fc2
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.GeForce 8.1.8
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.IOBluetoothUSBDFU 4.2.0f6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.nvidia.NVDAStartup 8.1.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOSurface 91
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleThunderboltEDMSink 1.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thanks for any help you're able to give me.I'll give it a go Ogelthorpe. Ran the more intense hour long hardware test last night and then left it shut down overnight. No results again for the test, but this morning I've run it through a few minutes of borderlands 2 with no shut down. Strange. Am fully expecting it to start playing up again though.
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Macbook Pro (Mid 2009) Shuts down at 24% battery power
For the past few days my Macbook Pro, the one I've had since the summer of 2009, has been shutting down at random times. Not only does it shut down without warning but it restarts my clock to March 24 2001, at 7:30pm every time. What the heck? Especially since this week is finals week, I have to trust my computer to hold out for four more days before it can stop working, but until then I just want to know what the problem could be.
euji wrote:
For the past few days my Macbook Pro, the one I've had since the summer of 2009, has been shutting down at random times. Not only does it shut down without warning but it restarts my clock to March 24 2001, at 7:30pm every time. What the heck? Especially since this week is finals week, I have to trust my computer to hold out for four more days before it can stop working, but until then I just want to know what the problem could be.
Time to recalibrate your battery meter ..... -
Macbook Pro Retina Display hard crashes - not caused by Google Chrome
Hi, all. This is my first time posting on these forums, and it is only due to the unsurpassed amount of frustration I have had with my mbpr. I received it in late August, and it worked great. Yes, I had the waking from sleep problem, but that got fixed in an update and didn't bother me too much. What did bother me was when I started installing my games.
I play a ton of games, I have Steam, Diablo III (which Apple during their keynote said is compatible with the retina display resolution and worked with Apple on making it so), WoW and others. Anytime I play any game, it pretty much crashes and I have not been able to find a single solution.
I have tried disabling graphics switching, installing 3rd party programs to disable graphics switching and uninstalling them again, using an external monitor and the built in retina display, verifying/repairing permissions, setting a cap on the FPS in a game as to not make my laptop hot at all (even crashed with a 30 FPS cap), re-installing OS X Mountain Lion from recovery, resetting the NVRAM...
The computer just locks up, goes into a sound loop (like a record skipping very quickly), and becomes totally unresponsive to anything except a hard reset. On wake, it will always display "Your computer has shut down because of a problem, would you like to open the applications blah blah". Basically asking if I want to start where I left off. It never gives an option to send a report to Apple.
Oh also, it can sometimes crash when it's just remotely warm? For example, when I was re-installing OS X ML from recovery the FIRST time (I did it twice), it crashed mid-installation!
The funny thing is, I have windows 7 installed via Bootcamp. Whenever I play any games on that partition...100% fine. No problems, handles graphics beautifully. Using the OS for anything else such as watching videos, downloading music or movies, using any applications is fine. It just seems to be games (or a very small amount of heat? I'm not sure).
Any suggestions? I'm completely stuck on finding any solutions. My experience with the Apple store has been awful in the past, and going to them with any problem is a last resort for me. In the past, I have been able to solve many problems on my own with enough googling and forum digging.
This, after months, is still unsolvable for me. Thanks for any help you might be able to provide.
15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
Most people would have probably just recommended taking your machine to your local Apple Store.
Which is what you did - and all is well now, I'm assuming?
Clinton -
Macbook pro retina display does not respond. Any fixes?
Macbook Pro Retina Display does not respond. Any fixes? I wonder if it overheated and shut down. Anyone else had a problem?
Kitsi,
try shutting the book for 1-min and reopen it.
Also found the combinations buttons fn-control-F7 to unfreeze.
good luck -
Glitch at shutdown? Macbook pro retina display late 2013 model
Hi,
I have the late 2013 model of the macbook pro retina display. Since the past few weeks, I've been noticing a glitch at shutdown. This started to happen after my macbook asked me for my keychain password. How can I fix this glitch?
Before the whole keychain password: My mac would take a good 30 seconds to turn off properly. There would be a grey screen for a good 30 minutes.
After the whole keychain password: My mac just shuts off in a second literally but the grey screen doesnt appear. These a glitch. You can see the dock trying to go down at shutdown but because of the glitch it just stays there.
How can I fix this? Should I get it checked out?Please make a Genius Appointment and take it in for service. Ask for the glitch specialist.
-
Macbook Pro Retina Display MAXIMUM temperature?
What is the MAXIMUM CPU and GPU ( each individually ) temperature for the Macbook Pro Retina Display before it shuts down as a result of overheating?, an exact number if you would know.
And what is another app that can control the fans speed other than SMC FanControl and Speed Fan? ( One that ACTUALLY makes the computer obey the RMP you adjust ).
And finally, does Mountain Lion 10.8.1 consume more power and heat it more than other OS's ?
I know all about how the Mac itself knows how to manage the fans and all that, I just need the answers to those questions.
ThanksJoeyR wrote:
I'm guessing he meant "RPM" and made a typo...
Perhaps; we'll have to wait and see.
But since his concern appears to be overheating (as is mine), I don't think he wants to slow the fans down.
I have found that if an older Mac is migrated to a newer Mac, the preference file may need to be either hacked or deleted and recreated to get the fan speed settings to behave properly. Perhaps that's what's going on. -
Macbook pro retina display working slow
Yesterday, I woke up the macbook pro from sleep mode and i had several apps opened.
Then when i did the mission control it was working very slowly. All the gestures of the track pad were working slowly.
Then after a while it started to freeze. So I restart the laptop, but the problem did not solved.
Its working slow, and its been almost 15 days from the day i bought the laptop.
I have a macbook pro retina display 15" 16gb ram and 512gb flash storage.
Please Help me!!My retina MacBook Pro has had terrible graphics performance problems for a couple of weeks. I searched all over various forums and tried everything: resetting SCM, manually selecting discrete/integrated graphics card, deleting graphics kexts, etc. Nothing helped until I found this: https://discussions.apple.com/message/19880198#19880198
Now my rMBP has silky smooth graphics again!
The directions in that post are a little hard to understand so I cleaned them up here:
Step 1: Delete system windowserver preferences
In the Finder, from the menu bar, select "Go -> Go to Folder..."
Enter: /Library/Preferences/
Delete the file called com.apple.windowserver.plist
Step 2: Delete user windowserver preferences
In the Finder, from the menu bar, select "Go -> Go to Folder..."
Enter: ~/Library/Preferences/ByHost/
Delete all files that start with com.apple.windowserver (On my rMBP, there was one file called com.apple.windowserver.12AFB147-95D6-5C70-8F62-C1E4F2BE81BE)
Step 3: Reset the PRAM
(These instructions are from http://support.apple.com/kb/HT1379)
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Hopefully this helps others with bad graphics performance on retina MacBook Pros.
For anyone that wants to check out the problematic plists from my rMBP, here are the files:
http://jherrman.com/slow-rmbp-2012/com.apple.windowserver.plist
http://jherrman.com/slow-rmbp-2012/com.apple.windowserver.12AFB147-95D6-5C70-8F6 2-C1E4F2BE81BE.plist
Jeremy Herrman -
HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!I have this question too.
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Portuguese Keyboard on Macbook pro retina display.
Dear All.
Is there a possibility to buy a macbook pro retina display with portuguese keyboard in Apple Store in the U.S.A.?
Regards.
Emilio SilvaHey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!
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Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!
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