Macbook pro retina display video problems

I had recently bought a new 13" macbook pro with retina display in july and keep having problems viewing videos where the video freezes but the audio keeps going and then the picture jumps to real time. I have had an older macbook pro since 2008 and never had that problem. Is anyone else experiencing this?

You're asking a question that nobody can answer.
Keep a good thought!
Good luck!

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Will my macbook pro retina display have problems later on?

Okay so I was eating salmon and had a small lemon wedge. I was putting the lemon on the salmon and some of the lemon juice got on the key board. I immediately cleaned it afterwards. I used cotton balls and q tips. I even look up on to remove the keys and cleaned it that way too. also the next day I got a alcohol wipe and wiped the key board too. The lemon juice had only a few droplets and mostly on the gray part of the computer. Maybe like 1-2 drops we in between the keys but right after i cleaned it with a absorbent cloth. Pleaseeee let me know if my macbook will have corrosion or something even worst! I am freaking out!

You're asking a question that nobody can answer.
Keep a good thought!
Good luck!

Macbook pro retina display is failing to play youtube videos.

Macbook pro retina display is failing to play youtube videos. I am currently using google chrome canary, but also when I try on safari it says "blocked plug in". I have downloaded and properly installed adobe flash player multiple times and it still isnt working. Does anyone else have this problem? And, is there anything I can do about this? Oh, and Ive tried updating both browsers. it has temporarily fixed the problem beofre but then eventually it comes back and I cant use youtube.

Wrong forum... you need the MacBOOK Pro forum.

2012 macbook pro retina display artifacts on screen when using onboard video

2012 Macbook Pro Retina Display artifacts on screen when using onboard video.
About a month ago I've noticed these strange artifacts (blocky pixelated looking) running vertically down the screen. It first started when using Safari. Then it started to happen all the time. I turned off the auto switch video in preferences, which I'm assuming forces the computer to use the separate video card and the artifacts go away.
On top of that issue I also have had the ghosting issue.
Anyone else have this problem?

artifacts onscreen could mean a faulty gpu. You said by forcing it on inbuilt gpu you do not find this issue highlights that. Do take it in to apple for service and also tell them of your ghosting issue.
There are a few retina owners who have faulty gpus.

Anti Reflective coating on macbook pro retina display problems

The AR coating is coming off of my macbook pro retina display. laptop purchased in fall of 2013. anyone else seeing this issue?

You are not the first one. Every laptop with retina display that I know in Latvia has this problem.
Hope that Apple reads such claims and will do something on upcoming models.

Macbook Pro Retina Display - Sound and video doesn't work at the same time.

I just bought a macbook pro retina display and tried to watch a movie by connecting my macbook pro via hdmi to my home theater receiver (Onkyo TX-SR309) and into my HDTV (Sony Bravia 42"). My problem is, i don't get sound from the speakers connected to the receiver.
When i disconnect the HDTV from the receiver (only the receiver is connected to the macbook pro), then sounds will comes out from the speaker.
Can somebody help me to fix this problem?

With the HDMI connected and the Onkyo powered on, open system preferences, go to the sound panel, and select the HDMI choice.
Frank

I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

Did you cause the nick? Or did it just appear one day? There are reports of the retina screen having exploding pixels which leaves a hole in the screen that can be felt when you rub your finger across it. If that is what happened then it should be covered under the warranty. If you caused the nick then it is not covered and the fix will be very expensive, somewhere in the $1000 range.
astets wrote:
I have a Macbook pro Retina display, I have a small nick in my screen that is annoying especially when watching videos. What is my best option for fixing it?/does apple care apply?

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

Either the power brick is damaged, or the charging circuit is on the blink, or both. Either way, a trip to the Apple Store or the Apple Authorized Service Provider is in order, as this ain't no bargain basement toy.
In the meantime, can attempt an SMC Reset to see if it helps.

Macbook pro retina display wifi connection problem.

Macbook pro Retina display - 3 weeks old - connects erratically to home wifi over Airport Express
iphone and iMac connects to the same wifi network. I am connecting through iphone hot spot to write this question. please help.

I have posted my solution i.e. update airport utility software. Ocourse you needa working internet connection for that!
I have a 27 inch imac, mac book pro, mac book pro with retina display, iphone 4, iphone 4s, 2 x iphone 5. Each device was showing erratic internet connections at some point in time or the other.
I just updated Airport Utility Software. You can find it in Applications/Utilities. When you click on Airport utilities, it opens a window with 2 icons. The bottom icon will look like your airport express. click on that and then you will get info on the right. If , I repeat if, your Airport utility software requires updation, you will be prompted in the info box. Click that and then you will be fine.
However, the irony is that you need an internet connection for this. I set up a hot spot on my phone and did it.

Macbook Pro Retina Display hard crashes - not caused by Google Chrome

Hi, all. This is my first time posting on these forums, and it is only due to the unsurpassed amount of frustration I have had with my mbpr. I received it in late August, and it worked great. Yes, I had the waking from sleep problem, but that got fixed in an update and didn't bother me too much. What did bother me was when I started installing my games.
I play a ton of games, I have Steam, Diablo III (which Apple during their keynote said is compatible with the retina display resolution and worked with Apple on making it so), WoW and others. Anytime I play any game, it pretty much crashes and I have not been able to find a single solution.
I have tried disabling graphics switching, installing 3rd party programs to disable graphics switching and uninstalling them again, using an external monitor and the built in retina display, verifying/repairing permissions, setting a cap on the FPS in a game as to not make my laptop hot at all (even crashed with a 30 FPS cap), re-installing OS X Mountain Lion from recovery, resetting the NVRAM...
The computer just locks up, goes into a sound loop (like a record skipping very quickly), and becomes totally unresponsive to anything except a hard reset. On wake, it will always display "Your computer has shut down because of a problem, would you like to open the applications blah blah". Basically asking if I want to start where I left off. It never gives an option to send a report to Apple.
Oh also, it can sometimes crash when it's just remotely warm? For example, when I was re-installing OS X ML from recovery the FIRST time (I did it twice), it crashed mid-installation!
The funny thing is, I have windows 7 installed via Bootcamp. Whenever I play any games on that partition...100% fine. No problems, handles graphics beautifully. Using the OS for anything else such as watching videos, downloading music or movies, using any applications is fine. It just seems to be games (or a very small amount of heat? I'm not sure).
Any suggestions? I'm completely stuck on finding any solutions. My experience with the Apple store has been awful in the past, and going to them with any problem is a last resort for me. In the past, I have been able to solve many problems on my own with enough googling and forum digging.
This, after months, is still unsolvable for me. Thanks for any help you might be able to provide.
15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.

Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
Most people would have probably just recommended taking your machine to your local Apple Store.
Which is what you did - and all is well now, I'm assuming?
Clinton

Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
Shreyas

Hi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 430
Video Information: ℹ️
    Intel Iris
        Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Viscosity
    [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
    [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
    [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
    [running]    net.juniper.pulsetray.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.macromates.auth_server.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.realvnc.vncserver.plist [Click for support]
    [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
    [running]    net.juniper.AccessService.plist [Click for support]
    [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    ClickToFlash
    Reload Button
    YoutubeWide
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        18%    mds
        15%    Safari
         6%    WindowServer
         5%    com.apple.WebKit.Networking
         1%    ocspd
Top Processes by Memory: ℹ️
    455 MB    softwareupdated
    206 MB    Microsoft Outlook
    153 MB    com.apple.WebKit.WebContent
    146 MB    WindowServer
    137 MB    Safari
Virtual Memory Information: ℹ️
    298 MB    Free RAM
    3.76 GB    Active RAM
    3.36 GB    Inactive RAM
    1.17 GB    Wired RAM
    4.45 GB    Page-ins
    901 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 18, 2015, 08:25:23 AM    Self test - passed
    Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
    Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

Black screen on MacBook Pro Retina Display after installing Moutain Lion. Need Help!

My macbook pro (retina) screen went black after I installed Mountain Lion.
I got a HDMI cable to another monitor and the image worked nicely there.
But i cant get it back on my MacBook Pro! I tried taking out the HDMI cable, restarting, searching on settings configs..
What should I do?
Are there any drivers i should install to get image back on my MacBook Pro Retina Display?
Has this happened to anyone else?
Thanks in advance for all the help.

That helped me finding other people with similar problems.
But there is a major difference!
-They have a black screen after they login.
-My screen is black NOW! And I'm only using my BRAND NEW rmbp with the HDMI cable to my TV!
This isnt good at all and I would like to solve it asap..
I tried reinstalling Mountain Lion, taking out the hdmi cable and rebooting many times.
Until now, nothing!
Is my screen broken or maybe my video card has some problems?
I hope not! I just traveled from the US to Brazil and I dont want to search for an Apple Store here.
Any tips or ideas are welcome, thank you.

Pixelated MacBook Pro Retina Display!

I just purchased a MacBook pro retina display 15" 2.3ghz 2 weeks ago and i thought everything was going to be as clear as ever, but it turns out that more stuff are pixelated than before!!!! For example icons and text on websites, download managers and even the programes i work on such as (Adobe photshop, illustrator, indesign) you can see the tool's pixels.! Is this the way it should be or is there something wrong going on?!

Hello Donald,
Macbook Pro, retina display, 15".
2.0GHz quad-core Intel Core i7 processor with 6MB shared L3 cache.
8GB of 1600MHz DDR3L onboard memory.
256GB storage.
Intel Iris Pro Graphics.
OS X MAVERICK.
$1999 / 2.049eur.
Adobe Photoshop, inDesign and Illustrator CS5. Never gave me problems... Pixelated.
Probably the cloud edition CS6 is performed to retina display? Well, I cannot afford the cloud edition now...
Adobe Acrobat Pro think it's 10. Pixelated.
Portrait Professional 11. Pixelated.
Lightroom 5 is ok with retina display.
And some other programs I'll might use, but not now, for 3D editing and video. I'm afraid of not getting the HiDPI quality in several programs, while I can't wait 6 months or 1 year to developers "work on it"... My job is now, no later...
Thank you

Flash movie in Safari in Macbook Pro Retina Display zooming issue

Hello,
On Macbook Pro Retina Display in Safari browser, zooming any flash application in browser does not work properly.
I have made a YouTube video showing the problem in action:
http://www.youtube.com/watch?v=bi1d1x8bpnA
When I zoom in and out using two fingers pinch zooming does not go as expected - it is zooming into bits outside of the zoom area while the zooming is in the process.
Please fix the issue.
Thanks.
Andrey
P.S:
I have also created an Adobe BugBase bug report here:
https://bugbase.adobe.com/index.cfm?event=bug&id=3323043

Hi Steffen....!!
The phenomenon which you just described is absolutely not common in the late 2013 retina macbook. Even I have the same model but I have never noticed such sounds neither during normal operations nor after tilting it.
I am afraid, but it seems to be a hardware issue. Might be because the fan assembly has become loose due to which its touching the other parts.
There is also a possibility that some dirt or small piece of something might have gone inside the macbook through the air vents which may be interfering with the fan mechanism. I think so you can try to open the back cover of the macbook and see if something is interfering with the fans if your macbook is out of warranty. If its covered with Apple care, I suggest take it to Apple store and let them diagnose the issue.
Hope this helps......

Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?

Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?

vinay.sujan wrote:
Is the MacBook Pro Retina display resolution of 2880-by-1800 a strain on the eyes as I understand the higher the resolution the more strainful the screen can be to the eyes?
Well there are two or three causes of eyestrain with displays different people seem to have.
1: Small type/UI elements
2: Glossy screens
3: Flicker rate
1:
The higher pixel rate combined with the display set at the higher resolution is going to cause UI and type to be smaller and harder to see. In fact it's advised to set OS X to a lower resolouton so it upscales better to match the pixel of the higher display.
Reports coming in say watching HD 1920 x 1080 trailers on the anti-glare 17" is best as the pixel content matches the display almost fullscreen, where on the MBP-R it's upscaled and thus looks blurry.
HD content makers are NOT going to change all their video cameras to support 2880 x 1800 full screen, so in order to get a clearer image playing HD 1080 content, one will have to do so in a smaller window.
2:
The new MBP-R dispalys are 75% less glossy, but not 100% less glossy like the anti-glare models so this can still cause some people problems. This can be lowered to under 1%, however I'm suspecting to do so would be considered giving up a military advantage to China where Apple gets it products made.
3:
I don't know about the flicker rate if it's better or not on the MBP-R's than the previous screens.

Macbook pro retina display video problems

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