Macbook Pro Retina graphic problem

I have the new macbook pro Retina ,
4-5 times a week the graphic is very laggy , in the games like World of Warcraft or Diablo i have 5-9 fps at the apple hotline we make many tries to find die problem and the last thing which helped was the SMC - Reset - so everytime when i get the problem i have to make the SMC reset thats not normal or ?
Someone have the same problem ?

its not a driver
System Preferences > Energy Saver >
You can do the same by disabling automatic graphics switching

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Macbook pro retina graphic glitch

Hello,
I'd like to share with you my story with the problems I've had with my macbook pro retina 15' 2012 (with both intel and nvidia graphics) and ask for some help.
First of all, back when it still had Mountain Lion as its OS I already detected some graphic glitches. When I started the mbpr, 1 out of 5 times it would load buggy. The dock would shake whenever I move the mouse over it, exposé would lag a lot and eventually scrolling in Safari was terrible, incredibly shaky. Basically every animation on the OS went laggy or just at 10 fps.
However the performance in terms of speed and results was still OK. If I played a game I would detect no error whatsoever.
So after some months of ignoring it because I had work and couldn't take the mac to the store I decided to take it. It was getting worse as it started to happen more often than usual. By then I had already upgraded to Mavericks (no clean install, just updated) and the problem still persisted.
Visit #1:
After explaning the problem and being able to show it to the genius they took my mac. They called a couple of days after telling me it was a OS issue and they did a clean install of Mavericks.
So I took it home, reinstall everything from scratch, they told me it may be an account/user issue so I better not use time machine to recover anything.
After a month it started to happen again. I have to say that it happen after I had already installed everything quite some time before, not right after installing any particular app or while running any.
It would load buggy again 1 out of 2/3 times and it wouldn't stop until I restarted and if I was lucky enough it would load OK.
Visit #2:
I returned to the genius and explained again the problem. They decided that it had to be some graphic issue related to the intel or nvidia systems so they replaced the logic board.
Again a couple of weeks later I detected the problem again.
Visit #3:
Once more to the store, they were quite puzzled that even after replacing the motherboard it would still show the issue.
After doing some tests they decided to reinstall Mavericks. Once installed they found no issue so they decided it was solved.
After this I had to return once again because it turn out that they forgot to connect the keyboard backlight system and it wouldn't light.
Anyway, this time I decided to install only the absolutely necesary apps for my work. I even downloaded the newest versions of all of them (if they had newer). Most of those apps are from the Mac App Store and the ones that are not are absolutely famous and used by thounsands of people, not that I use alphas or betas of any app.
One important detail is that the problem was getting worse. Now every time I started the mac it would be buggy and it was extremely shaky, it was impossible to read while scrolling in Safari now. Sometimes when using exposé/mission control it would even show weird pixels on screen. Every time I had this problem it was worse, more shaky and more often.
Visit #4:
Being already a VIP visitor of the genius bar I went decided to solve the problem once and for all. I told them every detail, they saw the problem and I insisted on the software I had was completely "normal". They told me they would replace the screen, the logic board again and the IO just in case.
So imagine my surprise when I receive a call from the genius who was repairing my machien saying that after reinstalling Mavericks it showed no issue! I was furious. They insisted that it was some app I had installed and that I needed to install one app at a time, wait ONE WEEK and if nothing happens install the next.
They were not kidding aparently. After complaining I had no choice but to take my mac back and....here I am.
So my question (after the diary I've written, sorry) is:
Is this really being caused by an app I have installed? Is really an app capable of crash the entire animation system and only while in the OS UI and not in games? I've never had any app running on the background besides Fantastical (from Appstore) and Dropbox (updated).
I am listing the apps I had last time I resintalled everything:
1. 2Do (appstore)
2. Indesign CC
3. Appcleaner
4. Autocad 2014
5. World of warcraft
6. Dropbox
7. Evernote (appstore)
8. Fantastical (appstore)
9. Keynote, Pages & Numbers (appstore)
10. Pixelmator (appstore)
11. Sketchup 2014
12. Skype
13. Steam
14. The unarchiver
15. Transmission
16. VLC
17. iPhoto
So, 17 apps, which I believe are just a few. Is there any of those apps you think may cause any issue? I haven't installed anything yet. I am using my old macbook pro (which btw have every app I had in the buggy retina with no problem whatsoever) while I try to see if the problem persist while installing nothing.
I still don't believe it is a software problem. Since it appears every time sooner and with more "intensity" I suspect it might be hardware but I am no expert.
Thanks for any help or info you can share!

Go for a few day (2-3) without installing any apps. Then install AutoCAD 2014 first and run only that for another couple of days. See if the problems resurface. If not, go ahead and reinstall all software, making sure that you create a clone after everything's installed (try Carbon Copy Cloner - they have a few 30-day evaluation period, I believe).
If problems resurface, you'll know that it's hardware.
Good luck,
Clinton

Anti Reflective coating on macbook pro retina display problems

The AR coating is coming off of my macbook pro retina display. laptop purchased in fall of 2013. anyone else seeing this issue?

You are not the first one. Every laptop with retina display that I know in Latvia has this problem.
Hope that Apple reads such claims and will do something on upcoming models.

Macbook pro retina graphic preformance is very bad

i tried smc reset , problem was fixed.. but few days later came back again.. did twice by now... problem keeps coming back... is there a more permanent solution?
i play sc2 , diablo 3 , battlefield 3 in windows , and batman , same problem same fix.. like i said , coming back some time later...
macbook pro retina 15"
8 gb memory

Your machine is rather new and thus under the one year warranty.
I would highly suggest you purchase AppleCare for a additional two more years of coverage.
Have your vent fins behind the fans cleaned annually.
The MacBook Pro's are NOT 3D gaming machines, you are substantially contributing to it's early death by playing intensive 3D games on laptop machines which are not designed to handle it.
The Retina's are the worst, because it gives you 3D performance which heats the machine up, but also inhales more dust than normal non-3D gaming operations and the exhaust port vents can't be cleaned by the user. Which dust eventually blocks the cooling fins and hot air can't escape the machine properly.
The video chip gets overheated and dies prematurely depending how much 3D activity is generated.
If your a serious 3D gamer, then you really need to consider using a Windows 7 3D gaming tower instead.
You can get video card upgrades, use multiple video cards, clean the dust out and also perform video driver and other updates to improve performance.
What is up with 3D gaming on Mac's?

13" macbook pro retina 2013 problem: blank screen when waking up from standby

I bought a 13" macbook pro retina 2013 about 3 months ago and it is for about a week or two that I encountered a problem: when I close the lid and open it after a while(or it goes to standby by not using it for some time and then I wake it up by pressing a button), sometimes it shows a blank dark screen(with mouse cursor) for about 15 seconds and then either the screen is turned off(and by pressing a key it shows the login screen) or it shows the normal login screen.

I also have this problem, and now the
NVIDIA GeForce GT 650M is not working at all
I use gfxCardStatus for work on integrated card and i can't use other displays obviously, because all video outputs (HDMI & Thunderbolt) are taking their ways from discrete card (but working on other displays is my profession of audiovisual artist). My world guarranty is over now, new motherboard costs near 1500 $ and now i don't want what to do.Maybe reballing of videochip will help me, but i'm afraid that not autorised service in my country will kill my motherboard at all. This is my first mac & i have lost many time for take the money for buyng it. I have so much frustration.

My MacBook Pro retina restart problem

My MacBook Pro retina display is not starting apple logo with spinning wheel appears no desktop page appears. I tried to shut down manually couple of times but same thing happens.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to a pre-2013 Mac Pro tower, not to any other model. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Macbook pro retina (Graphic Cad problem)

Hello, I've I problem with My graphic card. Before I was able to play every game decently but now after three week (I was in holiday), I can't play nicely. I think that the dedied card Nvidia GT650M don't work and it's the HD4000 who works in her place. Even when I see in the info that the GT650 is on, when I play, it's not smoothy and all are laging.
Please help me I don't no what to do

This is a known issue, do a SMC reset and it will be back to normal for a while. This only works until your macbook pro have been in sleep mode a couple of times, then you have to do it again. Call apple support and perhaps even go to an apple store, they are not recognizing this as a real issue yet, so the more that report it the better.
Seems to be related to an EFI update that came out a couple of weeks ago, but that may just be a coincidence.

Macbook Pro Retina Display problems.

Hi I recently purchased the Macbook Pro with Retina Display. I noticed that there is a verticle line running from each side of the screen. I doesn't seem to affect the display quality. I just wanted to know if anyone else has it and if it could lead to a problem in the future...

HI,
I bought a MBP with retina yesterday. There are some signs about low quality of display. I have two brightening vertical line in middle of display, and right side of display has little bit different colour (mainly white) liken left side.
The APR doesn't want change this machine.
I think about Apple uses worse and worse displays in last years. You can find that picture about phenomenon here:
http://kozmetikuskepzes.com/wp-content/uploads/2012/09/IMG_2747.jpg

Macbook Pro Retina Screen Problems

In July 2012, I got a Macbook Pro with Retina display with a one year Apple Care plan.
Within the past few months, shortly after my Apple Care ended, I have had a host of problems with the display. Occasionally during use, the entire scren will kind of blank or static out, and just show a ton of gray stripes and eventually flicker back to normal. Also, there are two tiny divits or chips in the screen. The thing is, there was never anything done to prompt these. One day I just opened it, and the first one was there, and a few months later the second one.
Because these are problems I have read about frequently (not to mention the image burning after I close certain programs that has been going on since I got the computer), even though my Apple Care expired, will Apple still repair or replace this, or am I totally out of luck?
Any help given would be really appreciated!

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.

Macbook pro retina battery problems

so basically my macbook pro is only lasting 2 hours on battery, its supposed to last up to 7. I only light work that dosent work the macbooks battery too hard, i use low brightness, and i dont have crazy stuff installed i keep it clean. I called apple and they told me that 2 hours is not normal, that i should be getting 7 hours max wit what i do, especially the retina macbook pro since it has an avanced battery and hardware.
they remotely accessed my macbook and said that the battery issue and heat issue is software related, and they said my macbook software issues was virus related. they told me that i would need to pay them the support package so they can run their software remotely to my mac to fix the virus related issue.
so my question is, is this really possible, for battery and heat issues to be affected by software and virus, or is it just an excuse so they can get my money.
even if it is true, cant i just fix it by reinstalling a new copy of osx to my macbook pro and the virus will be deleted. or isnt there a software that can delete this specific virus for me? what options can i take?

You're missing my point. I know that watching movies is more intensive than web browsing and maybe the problem is to do with VLC.
When I watch a movie through quick time I still have an estimated 6h26m remaining with 65% battery left. In comparison when I watch a movie on VLC it showed around 3h left with the same amount of battery left.
Also, I'm not sure if this is to do with VLC or if it was a coincidence, but my CPU was at around 30% (system) and the temperature doubled.

Macbook pro retina display problem

Hi everyone!
I just got back from apple service with my retina macbook pro today. it had a display problem with the black paint around the display edge. it still has guarantee, so they obviously replace the whole display for MP PRO retina.
anyway, before the display maintenance, if i went to the macbook system preferences, choose display settings, i always saw the "retina display" option for my display.
with the new display, i only see the usual options, but not the retina display option. so basically, i can not choose the retina display setting!
why is that, is it mean, i don't have retina option on my mb pro?
thanks for your answers!
Peter

thanks my Ginger!
i wrote an email to them, hope they answer, attached print screens as well.
but it really strange, 'coz the display says, it is a retina one! but i can not choose "(best) retina" option, like i used to, only "default"

Macbook Pro Retina Wifi problems

I just recently got my macbook pro 13" retina (aprox half week). Recently the wifi has been acting up. I go on sites and randomly sometimes the wifi signal is on and shows its working but the wifi freezes. Nothing on the internet will load, my phones wifi works fine, but not my laptop. I have to turn off the wifi and turn it back on.
Is there anyway to fix this?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you also have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Macbook Pro Retina compatibility problem?

I have just receive the new Macbook Pro with Retina display. When i tried to use the new macbook with MS office software like excel and words and even PDF readers and adobe photoshop, i find the "type" are blurred and not sharp at all. Is it because of the higher resolution screen? Is there any solution to make it shaper? Please help :-(

Well what he probably meant was he was Resetting the SMC (System Management Controller). That is the Base System hardware control.
If it doesn't get fixed by that then you need to take it back and no matter what they do, even as far as replacing the complete computer, you want it fixed.
It is new, Under Warranty and needs to be fixed.
Good Luck, Best Wishes and I hope this has helped.

New macbook pro retina mic problem

Hi,
I've recently purchased a macbook pro with retina display and I'm having trouble with my mic, I play league of legends while I Skype with my friends and they can't hear me sometimes. I've to reboot my laptop and then my mic works again and a while later it will stop working! Can somebody help me?
Greets Lucas

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Macbook pro retina keyboard problems

So just about 30 minutes ago my keyboard started acting up. The keys "ASDFGHJKLZXCVBNM" and the "comma" and "period" buttons work, but instead of typing their respective letters they type their letter and another letter. So for an example say i press the "M" key. It would type M and another letter, lets say B. So instead it will look like "mb" instead of just "m". Thats with every key listed above ^^. I decided to restart and shut down my macbook but the problem lingered and now i cant even unlock my computer. I can get a usb keyboard and use that to unlock my computer if needed. If anyone can help me it would be awesome.

If you are in the habit of eating and drinking while using your computer, the keyboard is probably dirty. Use a can of compressed air or a vacuum hose to remove the debris underneath the key. If that does not work, you may actually have a hardware issue. You are still under warranty or have Apple Care, call them and get a case number.

Macbook Pro Retina graphic problem

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