MacBook Pro Retina Heat Issues Screen Discolored

I've been having major heat issues while using the Mac, mostly it has been heating up while playing games. I have been using an external monitor and had the lid closed and when I opened the lid i saw the screen was discolored by the heat that was coming from under the keyboard? The fan seem to be running full throttle most of the time using the discreet graphics card.
Do I need to contact apple care?
thanks

Yes, you should contact Apple.

Similar Messages

Macbook Pro Retina heat issues?

For any of you that have the new Macbook Pro with Retina Display, are you guys feeling excessive heat along the keyboard and on the aluminum directly under the screen? Just wondering, because I am. Let me know. Thanks!

I am a big "Macbook Pro runs too hot" proponent. So I went into my Apple store installed iStat on one of their new MacBook Pro Retina Display laptops and went for it. I ran HD flash video, I ran HTML5 video players. I went into iPhoto and held down the left arrow key and let the machine run through all the pictures as fast as it would load them.
I kept checking with iStat and am truly amazed. I am not sure if it is Ivy Bridge, the vent holes on the bottom, the way graphics are handed off between the descreet and onboard GPU, but that computer never warmed up to "2011" MacBook Pro temperatures.
I was doing some naughty things to that machine, and she performed like a champ.
I did notice the heat vent under the screen hinge has been redesigned and now there is a bigger gap between the vent and the edge of the screen. Like I said also the vents around the underside of the perimeter of the case might also help out, especially since the vents are located right under where the segmented battery is located.
As far as thermal issues. I am impressed.
The new MacBook Pro 15" with retina display is a marvel of technology. and I look forward to see what the second generation of this product looks like.
Matt Sievert

MacBook Pro retina and external screens

I connect my recently arrived 15" MacBook Pro retina to one of three 24inch Led displays which I use at different work locations... On two occasions on start up the external screen did not turn on. Power is on, USB not, led display is off, System preferences Displays module finds it... but there's not way to turn the screen on. Next day the very same screen turned on without anything particular being changed. Today I've not been able to turn on another of these screens, yesterday the third screen functioned beautifully more than 12 hrs.
Any suggestions about why this may be happening?
Thank you

Eventually I got so annoyed I tried going back to a time machine backup when everything was still fine. (restoring Mac OSX to a time when the issue occured did not help). That worked, however it would be nice to know how to reset the display settings without losing progress.

MacBook Pro Retina Fan Issues

Hi,
I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.
I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.
I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.
I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.
Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.
Thanks in advance,
James.

Hi all,
I got a call from apple yesterday to say that the screws for my machine were in, and that they had got a response from engineering about the fans, they said that the fan speeds were normal and there was nothing to worry about.
I don't think that this is the case, as I have never owned any other computer that has done this under normal operation.
It also worries me that while some of you have got their machines replaced, others have been told there is nothing to worry about.
When you pay upwards of £1800 you dont expect to be finding these problems, and if you do, a replacement should be provided without question.
If anyone else has a different outcome after taking their machine in to the apple store, let us all know on this thread.
Thanks,
James.

Macbook Pro Retina Trackpad Issue

Has anyone had any issues with the Macbook Pro Retina Trackpad going to sleep. Whenever I start or restart my Macbook up and try to click on my User name to log in, the trackpad doesn't work. I have to navigate with the keypad and hit return. This also happens sometimes when I am using it as well, and I have use 2 fingers to press the Apple logo and then put the computer to sleep and wake it up again to get the trackpad to work. Any ideas what is causing this? I did initially think it was a program I installed called NoSleep, but I have since uninstalled this and still the same problems, although I have installed a similar program called Lid Sleep, but don't think this would cause a problem.
Thanks for any suggestions.

You have some type of hardware fault, IMHO. Best to take it to Apple hand have it checked out.

Macbook pro retina display broken screen?

My one week old Macbook pro retina display 13 inch slipped from the bed earlier and I'm not sure what happened but I think the screen broke from the inside? -look at the pictures attached-
I bought it from Oman, in the middle east. And I'm moving to Rochester, New York in two weeks so I've decided to fix it there.
Would this be covered under warranty or will I have to pay? And how much would it cost to get this fixed?

Accidental damage is not covered. Maybe your home owner / renters insurance would cover it?
You can speculate more about cost here:
https://www.techrestore.com/mac/
http://www.dttservice.com
http://www.myservice.com/macbookpro.html
http://www.ifixit.com/Device/MacBook_Pro
http://www.PowerbookMedic.com

Macbook Pro Retina Heat

Hi.
I'm completely new to Mac and OSX but I'm fairly good with computers. Beening building PCs for years and know my way around Windows.
I'm a little concerned with my Macbook Pro Retina and its heat. I understand that its a slim computer and its going to get hot, but it doesn't seem like my fans are speeding up enough to keep the system cool. Even when I'm doing light loads on the processor (Ex. coding a website in TextMate) the system seems to be running fairly hot. Usually it runs around 70C when doing basic internet browsing and text editing. When watching YouTube it runs even hotter! (Around 100 ~ 120C)
The fans seem to max out at 2100 RPM during when it hits those peak temperatures. I opened up TF2 and it got even more hot, and the fans still only peaked at 2100 RPM.
Someone told me to download SMC Fan Control - however from what I can tell it is not completely compatible with OS X 10.8. It does let me set the fan speed however the system doesn't take over when the system is getting hot - at least thats all I can tell; chance are I'm completely wrong.
Anyways, is there something on the software side of things that I can do to increase the cooling of my system? I will probably be buying a cooling pad at some point but if I could increase the cooling more via software that would be great!

Hi there,
What you have stated in regards to the temperatues and fan speeds is a little worrying in my honest opinion, let me explain why.
I have a MacBook Pro with Retina Display, the £1799 model (8gb RAM, 256 SSD), which i use at an elevated position, i bought a griffin stand (really nice actually, i would reccomend it).
I have had it a little over a month, my first 3 weeks with it have been a complete worry.
My rMBP runs between 46C - 60C whilst i'm browsing the internet etc, if i watch a youtube clip, it gets hotter - around 70C (it can get even hotter but it depends on the resolution of the vid) - fans are runing at around 2100 RPM when machine is at 50C ish..
However, when i run games or watch a 4k resolution vid on youtube or do anything that requires the processer to go insane it shoots way up to around 90C (highest i've seen it go is 97C), this scared the **** out of me, how can something get that hot and still be safe? it's 10C away from boiling point! The fans run at around 4000 RPM at this temperature.
I must have called Apple Care about 3 times a week to ask for advice, i was looking for someone to make me confident that this was normal, they told me to take it to a genius bar.
So off i went, the genius told me that he had tried to test it (about 5 times) but was unable to succesfully test the machine as apparently, whenever a new machine is released, there is a period when all the older testing software doesn't work properly (it kept crashing).
What i did find out was that another genius that walked past overheard us, he told me he was playing StarCraft II on it for hours yesterday and it got very hot, around the same temperatures of mine, he said it was perfectly normal as the processor is Ivy Bridge which just runs hotter then normal.
He also said the following:
The fans can go up to a maxmimum of 6000 RPM, this to me meant that i was not pushing it to it's limit as the highest i've seen my fans go is around 5000RPM at 97C.
He simply said not to worry and i quote - "If the fans are running it's nothing to worry about, if they are not - that's the time to worry".
He also said that the system had an inbuilt feature that would shut down the system if it ever got too hot for the system to handle.
The general thing i have realised from my own searching around and visiting/calling apple is that the rMBP is thinner then other laptops and therefore, it will run hotter. The entire case is meant to be a heat sink and is supposed to get hot to help dissapate the heat.
I'm now confident that mine is not faulty - it feels like a weight has been lifted (i treat my rMBP like a newborn hah)
To me, based on everything i've learnt, i would say yours needs to be checked out ASAP, the temperatures are higher then mine and your fans are not operating as they should.
I really hope this helps mate, go and see a genius and get it sorted!
All the best!
Nick

MacBook Pro Retina Sound Issues

Hi folks,
I used my MacBook Pro Retina with no difficulties over the last 2 month,
but recently I have experienced some sound problems.
Often, when I just want to play a video on YouTube or listen to some
music, the sound stops for a blink of an eye or is crackling throughout the
song or video.
It sounds a bit like the soundcard is having difficulties to play back the
sound, but I don't think a normal iTunes Song is causing this.
I furthermore imagine, that some driver is not running properly or
the threads for audio output are disturbing each other.
But I have absolutely no clue, what the cause is.
Maybe someone else experienced the same.
I would be grateful for any help.
Ps: I have the MacBook Pro Retina Mid 2012 (2,6 GHZ; 16 GB RAM; 512 GB SSD) Version,
if this is any hint.

Im terrifyed right now. I just got home, sat down and plugged my headphones into my Mid 2012 MacBook Pro Retina to start producing some music. As fast as I adjusted the volume on the MB a loud noise was heard in the right ear. I played a song in iTunes to discover that the sound was slightly distorted and very noisy in the right ear while you could hear the music normally in the left ear. I switched between an additional pair of headphones and a pair of speakers but got the same result. I checked the preferences and rebooted the MB without any luck.
I have two theories why Im having this problem. Earlier today I plugged my computer into a soundcard via 1/8 RCA-cables, allowing me to play music through my schools monitors. The soundcard had Phantom Power enabled but I disabled it quickly when I realized. The cable I used was also a bit dodgy, it was noisy and didnt work properly. Could this malfunctioning cable or the fact that I Phantom-powered my MB have fried my AUDIO JACK?! I contacted my teacher but he said that this cant be the reason for my issue.
My other theory, and this is the one I beg to be the reason behind the problem, is that a software update caused the issue. A couple of hours ago I updated my MBs software. I dont remember what kind of update it was though, probably quite a few since I havent done it for a while. I read on some forums that people have had problems with the retina MB and the sound after certain updates. Could this be the reason?
Im frustrated, frightened and very eager to make some techno. Any help or tips would be eternally appreciated!
Thanks in advance!!
/Anton

MacBook Pro Retina Movie issues

Hi guys
I am new to the MAC World
I bought my first MacBook Pro Retina 15,4" a week ago
The problem that I am having is that I cant make my Sansung Smart TV to see my share movies in the mac :/
I used to have a windows laptop and all I had to do was go to control panel and enable Movie Streming and Share folder, then go to you TV Click in Media and boom there was the share folder with the movie ready to be played. But now with the MAC I have no Idea on how to do that
Can anyone PLEASEEE Help me out with that?
Thank you so much in advanced

http://download.cnet.com/EyeConnect/3000-2168_4-56569.html
http://forums.cnet.com/7723-13973_102-551692/samsung-smart-tv-with-mac-osx/

MacBook Pro Retina Hotspot Issues

I have turned my MacBook Pro Retina into a hotspot and can connect multiple devices.
However, when I try to access the internet from the MacBook Pro while the hotspot is active, I cannot connect.
Is there some setting I am missing?
Thanks.

Please see - OS X: Device using Internet Sharing is not able to connect to the Internet

Macbook pro retina heating 100ºC

I have Macbook Pro Retina core i7.. Macbook pro retina 10.1
Under normal use for example youtube, temperature of core reaches upto 98ºC and even upto 103ºC.. upper part of keyboard and under LCD along hinges, it becomes really uncomfortable and untouchable.
I am sure it is normal but what is suggestion?

madeel7077 wrote:
I am using normal youtube watching videos.. no other application running.. using google chrome as browser
Videos are know to tax the CPU/GPU resources. Also Chrome has a reputation of incompatibility with OSX.
Delete Chrome and test if watching the same video creates a drop in temperature.
Also what temperatures are you experiencing when you are NOT watching videos and using Chrome? For example when communicating on this forum?
Ciao.

Is it true that the new MacBook Pro retinas got issues with latency?

I'm thinking of ordering the late 2013 MacBook Pro Retina 15 inch, with 2.6 Ghz, 16GB RAM , 512SSD
I'm gonna use it mainly for live keys sounds using mainstage, logic, omnisphere, ableton etc. After reading a forum, I found that the new macs are pretty bad with latency, is this gonna be a big problem...suggestions?

We don't know. Anything you see on a rumor site like Apple Insider is just that - rumor. No one knows when new models will be released until Apple makes a public announcement. If you wish to base your decisions on the rumor mill then do so, but we cannot tell you whether they are valid or not.

New Macbook Pro Retina Display Issue

Hi,
I just purchased a new Macbook Pro, 15" Retina Display, 16Gb Ram, 2.3Ghz and finally got my hands on it last week after more than 5 weeks of waiting.
I have a issue for which I wasnt able to find anything on either Google, or this or any other forum.
At one point, after succsessfully installing windows 7 through Bootcamp, I got a set of 4 differently colored vertical stripes going along my MBP screen, starting with a very dark blue stripe on the far right, purple slightly thicker, then a copy of the first blue stripe and at last the thickest stripe which is sort of a very transparent black overlay (around 10% black overlay).
I can think of nothing, deleted windows, it's partition & all that (not that I would've made a difference but I'm kinda desperate). I am including a screenshot (in which everything looks normal even though the stripes are there) and a photo I just took with my iPhone.
The 4 stripes now turned into 2 (at least visibly). the transparent one and the 3 colored ones joined together as black.
Anyone ever got a similar problem?

Screenshot:
http://img684.imageshack.us/img684/8574/screenshot20120731at422.png
Photo:
http://img545.imageshack.us/img545/4020/fotord.jpg

Late 2013 13" Macbook Pro Retina Battery Issues

Just got my new MacBook Pro 2 days ago and been using it for web surfing (Safari), few coding projects, skyping and listening to music mainly. Somehow the battery lasts for about 6 hours at it's best and not only that but the battery estimate is not correct at all. I charged it to 84% and it said 12 hours left then at 70% after exactly 54 minutes of battery usage it said 5 hours and 50 minutes left.
The time estimate drops fast and doesn't last that long ... I've seen similar discussions but there problems were because of Chrome or the kernel_task using the memory & CPU extensivley. But in my case, I'm not using Chrome and the kernel_task is taking around 500 - 600 of memory and fair usage of the CPU ..

District_58 wrote:
Hi. I have a same problem with my new MBP 13 RETINA (late2013)
Battery life is BAD! I'm using it without Skype for 2 days, but still, just a web browsing can't kill charge so fast.
How bad is bad? How long is your battery lasting?
What does your Activity Monitor show under the Energy & CPU tabs? There does seem to be an intermittant issue in Mavericks where after coming out of sleep, the kernel_task process will start using ~100% of a CPU forever. This will drain the battery really quickly, and seems to require a reboot to fix. I run iStat menus, and it's pretty obvious in the CPU graph menu when this happens, as the graph shows a constant 25% overall CPU utilization.
When you say you are just web browsing, what are you doing? What browser, and what kind of websites?
A lot of folks on the MacRumors forums are reporting really bad battery life if they use Opera. Try Safari instead.
If you are watching Flash based videos or otherwise visiting Flash heavy websites, that will hurt battery as well. If you can import the videos you want to watch into iTunes they should use much less battery. If you are using Safari and the Flash stuff on the websites is ads or other stuff you don't need to see, install Click 2 Flash to stop it from automatically loading.
Finally, try to keep your screen brightness as low as is comfortable. Half brightness or lower can help.
I get a consistant 10+ hours of battery life using my Late 2013 system all day for browsing with Safari, editing photos with iPhoto & Preview, and creating documents with Pages. I have BlueTooth disabled, and brightness at 1/2 or less.
You can get the statistics on your battery to see if something seems wrong by installing and running the Coconut Battery utility. I'm willing to bet your issue is software and usage related though.

Macbook Pro retina display gray screen on start up

New Macbook pro 1 week old gets a grey screen on startup
Tried to do a safeboot but it stops after 5 lines.
any ideas???

You have a Retina model MBP. It did not come with installer discs. You would use Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

MacBook Pro Retina Heat Issues Screen Discolored

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