Macbook Pro Retina Image Persistence

I'm experiencing fairly bad screenghosting on my Macbook Pro Retina display (15 inch, Mid 2011) and the last time I took it to be repaired the Apple Store had no openings for repair anytime soon. This model has an LG screen, prone to image persistence. I assumed I would go back another day to get it fixed, since then it has gotten much worse to the point where I need to take this in very soon. Because of this reason I decided to check my coverage. My one-year limited warranty expires on August 7th, 2013. It is currently 12:05am August 7th. Do I have all of today to get it dealt with? Will they cover this type of issue past warranty because of manufacturing fault? Am I out of luck?

You'll only know if you take your machine in TODAY. No one here from Apple so we can't conjecture what their response will be.
If you're lucky, you'll get a Samsung display without the pink/yellow tint.
Call immediately.
Clinton

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    Message was edited by: EZ Jim
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  • How do I use my Macbook pro retina display as a monitor for a PC?

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  • Macbook Pro Retina keeps restarting "due to a problem" as well as imovie and Skype

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    8/25/12 12:23:37.000 PM kernel: IOSurface: buffer allocation size is zero
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    8/25/12 12:27:28.747 PM Google Chrome Helper EH: port matched the WindowServer port created in BindCGSToRunLoop
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    8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetOnScreenWindowCount
    8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSGetWindowPresenter
    8/25/12 12:27:28.858 PM Google Chrome: (ipc/send) invalid destination port: CGSOrderWindowList
    8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store
    8/25/12 12:27:28.859 PM Google Chrome: kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store

    melirodriguez13 wrote:
    My new Macbook Pro Retina keeps restarting "due to a problem", when I open my skype it crashes and my imovie crashes all the time as well. I just got this computer last week. If someone could please help me out.
    Call Apple Care. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. 

  • MacBook Pro retina 13" (late 2013, Haswell) why is the highest resolution rendered in 3360x2100, which the system obviously can't handle?!

    Hey Apple and Apple users,
    I just recently switched from an MacBook Air (mid 2013) to the new Haswell MacBook Pro retina 13" (late 2013 model).
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    1280x800 is just a joke nowadays, why is the MacBook Pro still based on it? 13" and 1440x900 work quite fine...see MacBook Air.
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    So 1680x1050 scaled on the 2560x1600 screen would be my daily driver for work. So I expected a scaling factor of "1.5238..." (2560/1680) will be used most of the time.
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    It obiously works well and responsive with the 1280x800 non-scaling resolution ("best for retina, scaling factor 2: 1280 --> 2560).
    Is still "okay-snappy" at 1440x900 (scaling factor 1.777...: 1440 --> 2560).
    But it totally breaks down at 1680x1050 (scaling factor 1.523...: 1680 --> 2560).
    I use "Mission Control" all the time and it is stuttering and slow...overall a sluggish and unbearable experience.
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    So I was wondering why...and then I noticed that when taking a screenshot of my entire screen (CMD + 3) the image size of the screenshot was 3360x2100 and not the expected 2560x1600.
    This means Mavericks is not scaling the UI with the appropriate factor (see above). For retina MacBooks it ist simply rendering one pixel of the classic, non-retina Interface in now 4 pixels (2x2) and sending this straight to the screen, which then "scales" it down to the resolution it is able to display.
    Why is this bothering me? – Because the machine has to do a lot more work to render the higher resolution that can't even be displayed, due to the screens limitations.
    2560x1600 = 4096000 pixels = 100%
    3360x2100 = 7056000 pixels = 172%
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    Okay...I thought deeply about this issue.
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    The problem is that there is no intermediate step inbetween "standard DPI" graphics and "HiDPI" (image-resources named "[email protected]").
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    This effects especially the MacBook Pro retina 13", as it has the less powerful Intel Iris IGP, when performing on the highest scaled resolution (equivalent to 1650x1080).
    As well as the MacBook Pro retina 15" without a dedicated, second Graphics Unit,when performing on the highest possible scaled resolution (equivalent to 1920x1200).
    Those devices don't have enough resources to handle the consequential "HiDPI" resolutions of 3360x2100 for the 13" and 3840x2400 for the 15" model.
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    I analyzed the scaling factors as follows:
    Factor "2" to display 1280x800 on the 13" model and 1440x900 on the 15" model in HiDPI.
    Factor "1.777..." would be required to display 1440x900 on the 2560x1600 screen of the 13" model.
    Factor "1.714..." would be required to display 1650x1080 on the 2880x1800 screen of the 15" model.
    Factor "1.523..." would be required to display 1650x1080 on the 2560x1600 screen of the 13" model.
    Factor "1.5" would be required to display 1920x1200 on the 2800x1800 screen of the 15" model.
    As all the models seem to have no problem with rendering the intermediate scaling step (1440x900 for the 13" and 1680x1050 for the 15" model) at HiDPI, hence with the scaling factor 2. There is no real need to provide the UI-elements.
    But in my opinion there is a strong need for a "MidDPI" ([email protected]) intermediate step for all the UI graphic elements that wis based on the scaling factor 1.5.
    This would result in the following:
    13" MacBook Pro retina with 2560x1600 screen:
    1280x 800 @ 2x = 2560x1600 (no surplus, native screen resolution)
    1440x 900 @ 2x = 2880x1800 (the surplus of 1088000px = ~1MP can still be handled and compansated by the weak Iris IGP)
    1680x1050 @ 2x = 3360x2100 (the surplus of 2960000px = ~3MP is too much for the weak Iris IGP)
    NEW 1680x1050 @ 1.5x = 2520x1575 (with a small border of left=20px, bottom=13, right=20, top=12 pixels, which means ~2,2mm and ~1.3mm around the 1.5x scaled image!).
    15" MacBook Pro retina with 2880x1800 screen:
    1440x900 @ 2x = 2880x1800 (no surplus, native screen resolution)
    1680x1050 @ 2x = 3360x2100 (the surplus of 1872000px = ~2MP can still be handled by the Iris Pro IGP)
    1920x1200 @ 2x = 3840x2400 (the surplus of 4032000px = ~4MP can't be handled sufficiently by the Iris Pro IGP)
    NEW 1920x1200 @ 1.5x = 2800x1800 (nu surplus, native screen resolution, no border needed!)
    The big advantage is that all the graphics have already been remodeled for the HiDPI mode.
    So scaling those "factor 2x" images down to "factor 1.5x" should be comparably easy!
    Example:
    Left: Traditional "standard DPI" icon of "all my files".
    Right: "@2x.png" for the "HiDPI" modes.
    Middle: "@1.5x.png" suggestions for the "MidDPI" mode; easily scaled down from the lovely HiDPI graphics.
    With this simple introduction of the "MidDPI" modes a significant amount of processing power can be saved.
    This not only improves battery life when driving those higher scaled resolutions, but also lets the user access those resources for what really matters: processing power for the primary job that the Mac needs to get done.
    Thanks in advance.

  • How to use my time capsule on my new macbook pro retina (time machine error)

    Hello all,
    I've been using my old mac for a while with my time capsule, but recently I bought the new macbook pro retina and I wanted to use the time capsule as the backup disk on the new one. However, whenever I try to run the backup, a message appears "The backup disk image “/Volumes/Data/XXX’s MacBook.sparsebundle” is already in use."
    I wanted to override the settings so that the new macbook will use the time capsule for its backup disk instead of the old one, as I will no longer be using it.
    I was wondering if anyone had this problem before and if anyone know how I can solve it?
    Thank you

    You could delete the old backup from your old laptop? If you need to keep it then you need to rename that folder so that your new macbook can creatie its own file in the same name.
    Regards,
    Ryan

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