Macbook pro retina keyboard

I bought the new macbook pro retina, and I found the down key on keyboard has sunk a little bit...
Is it normal?

On my mbp retina, its the right arrow key that also has a simmilar problem. It started to squeak but then the noise went away on its own. The left key now lays to the side and feels wird when pressed. Can Apple fix these problems? 

Similar Messages

  • Macbook pro retina keyboard backlight always on

    My new MacBook Pro Retina keyboard backlight always on under room light?
    I've to turn it off manually.
    But if under sunlight, it doesn't lit which means the ALS is working, may be just not that sensitive enough under ML.
    ML problem ?
    I saw those display set at retail is working under room light but running Lion not ML.
    Is ML really have problem ?
    Should I reverse to Lion ?

    No need to revert back to Lion.
    May be resetting SMC will help.
    Apple Support Article # HT#964
    Lights
    The keyboard backlight appears to behave incorrectly (on Mac computers that have this feature).
    Reset SMC. http://support.apple.com/kb/HT3964
    Choose the method for:
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  • [REQUEST] Macbook Pro Retina Keyboard Driver

    Greetings everyone,
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    knowledge regarding driver development is limited, so I am asking can this really be done?
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    Thank you for your time.

    Thanks for posting here Doron Holan, I did use that example and it is quite useful. However I couldn't install the compiled driver onto the HID Keyboard. How do I install it correctly?
    When I used update driver and pointed to the .INF file it gave me an error that no suitable driver was found. The project by itself is designed for a PS2 keyboard. So how do I adapt the project to work with a HID Keyboard?

  • Macbook pro (retina) keyboard backlight not working after Yosemite update

    Help,
    My keyboard backlight stopped working when I upgraded my Macbook pro (retina) from Mavericks to Yosemite. Nothing in System Preferences -> Keyboard makes a change. This is a feature I use a lot. Any help will be appreciated. Thank you. 

    Try a SMC reset:
    http://support.apple.com/en-us/HT3964
    Ciao.

  • Macbook pro retina keyboard back light not working

    Hey guys my macbook pro retina early 2013 backlight is not working ...i have tried increasing light intensity of backlight using f5 and f6 keys still its not glowing and i tried with app called labtrick ...still its not getting on

    Have you tried SMC and PRAM resets?
    http://support.apple.com/kb/HT3964
    http://support.apple.com/kb/ht1379
    Ciao.

  • Macbook Pro Retina keyboard missing keystrokes (spontaneously)

    I notice that when I type on my Macbook Pro Retina, once in a while (it comes in waves), some of the keys stop registering.
    I suspect it's not a mechanical hardware malfunction, as the keys start working a few minutes later fully normally (I can again type as fast as possible).
    It's as if some software function takes priority over my keys registering, and the keys can't keep up with being registered by the computer.
    Anyone else has a similar issue?  It's a bit odd.  Anything that can be done to fix this?
    I just had this issue when typing an email in Mail.
    I jumped over to TextEdit and it was still not working there (so it's not app specific).  I tried typing a sentence and got this:  "I st htoenms by thatsulbewsoem"
    After about 5 minutes it works again totally fine.
    Z.

    Sadly, I too am having this problem, and did NOT have the issue before updating to Mavericks.
    For me, it's always the first keystroke when filiing out any form in a webpage. For me, the keystroke shows up, but is instantly highlighted, as if selected, then the next keystroke wipes it out by typing over it. Talk about an interuption while typing..
    An issue of this proportion is completely unacceptable. As a web developer literally LIVING on my macbooks, this is something that should never happen and needs to be fixed. I can't even see having this type of issue on an old Acer or HP or some other junky computer, but to be having this issue on my Macs.. No, unexceptable.
    I expect and deserve more than this, regardless of the price paid (which obviously was not cheap...)

  • My macbook pro retina keyboard is not working, what can i do? (It's with the keyboard lights off, but the screen stills normal)

    People i really need help whit my macbook pro with retina display, i started to use it normally, but when i logged into facebook it stopped working, like, the lights of the keyboard turned off, and got no answer from it, like everything stopped, just the screen keep the same, can someone please help me?
    Thanks.  

    Try restarting your MBP. Use the mouse, go to Apple menu (top-left) and select Restart.

  • MacBook Pro Retina - Keyboard and Touchpad Unresponsive While Charging

    Hi all,
    I am having some trouble with my early 2014 15" Retina MacBook Pro.
    Sometimes when attempting to charge my laptop, if I have been out and about, I can only have the charger plugged in for 30 seconds maximum upon booting up the machine, before the touchpad and keyboard become unresponsive.
    The fans normally whirl loudly and then I lose both the touchpad and keyboard, to the extent that my MacBook attempts to search for a bluetooth keyboard as it can not detect one connected.
    This has only happened twice but its becoming a major annoyance and a big concern on such a high value item.
    Has anyone had any experience of this type of behaviour?
    Thanks,
    Kevin

    Try a SMC reset:
    http://support.apple.com/en-us/HT201295
    Ciao.

  • Amateur mistake: spilled alcohol on macbook pro retina keyboard

    I apologize if this isn't the proper spot to ask this question, please let me know if it isn't.
    Here's the situation: after spilling the alcohol on my keyboard and cleaning the keyboard, the mac didn't shut off. In fact it was quite normal for 30 minutes. Even now, I can even type things just fine plus the screen is functioning well too. However, the real problem lies within the cursor/trackpad. I don't use a mouse, only the trackpad, and now I can't control the cursor that well at all. Luckily I am a digital artist so I used a wacom tablet to control it. For a while the mac worked normally using that. Unfortunately, even with the tablet the cursor later started acting spastic again. Since everything else is working fine I was able to back up all my files and shut it off. I then followed instructions I found online to put the computer laying on a towel in an L shape. I was going to unscrew the back and clean out what I could with rubbing alcohol but none of my screw drivers fit the tiny screws. And it's too late at night where I am right now to go to a store and buy one.
    I made a reservation with the genius bar near me for an early visit, but I was hoping if anyone knew if there was any hope in saving my computer? I mean, everything seems to be working fine....it's just the trackpad. Or perhaps I shouldn't say that so flippantly: 'JUST the trackpad.' Please, if there's anything you can offer, any insight or experience it would be greatly appreciated. I'd prefer not to have to buy a whole new computer and reinstall my software all over again, but I understand if my careless mistake might get me down that road. Thank you for your time, I'll be crossing my fingers.

    Well seeing as alcohol evaporates quickly i would assume its all pretty much dry, but if it isn't dry UNDER the trackpad that would cause it to not function correctly. Try to use a hair drying on the lowest heat setting to dry out your trackpad AND keyboard, make sure the macbook is off.  It should take about 10 minutes to get it completely dry.
    Goodluck and let me know if you need any other assistance/if it doesn't work
    Regards,
    Noahwhite2014

  • Macbook pro retina keyboard problems

    So just about 30 minutes ago my keyboard started acting up. The keys "ASDFGHJKLZXCVBNM" and the "comma" and "period" buttons work, but instead of typing their respective letters they type their letter and another letter. So for an example say i press the "M" key. It would type M and another letter, lets say B. So instead it will look like "mb" instead of just "m". Thats with every key listed above ^^. I decided to restart and shut down my macbook but the problem lingered and now i cant even unlock my computer. I can get a usb keyboard and use that to unlock my computer if needed. If anyone can help me it would be awesome.

    If you are in the habit of eating and drinking while using your computer, the keyboard is probably dirty.  Use a can of compressed air or a vacuum hose to remove the debris underneath the key.  If that does not work, you may actually have a hardware issue.  You are still under warranty or have Apple Care, call them and get a case number.  

  • MacBook Pro Retina Keyboard not responding after Sleep

    Hi,
    I am having an issue that I have noticed in Mountain Lion. When I put my MBPr to sleep, either via Apple->Sleep or by Closing the lid (maybe sleep for 5-10 min or more); the Keyboard will not respond at all and cannot enter the Password to get back in.
    I have tried to remove the lock screen in order to avoid that but the same things happens for any App that I try to use and requires keyboard. The Apple Magic Mouse works fine, and I have no external keyboard connected.
    I have taken it to the Store and the ML was re-installed...still same issue
    Anyone had this happen and able to determine the cause?

    Just some more info regarding this:
    Pressing a key on the usb key board will bring up the log in screen and the mouse works (plugged into the keyboard) but text input from the keyboard doesn't work.

  • Changing opacity and flow by taping numbers on a Macbook Pro Retina.

    Hi everyone,
    it is surely a easy answer but i can't find a way to change opacity by taping numbers on my Macbook Pro Retina (French version AZERTY).
    I think the problem comes from the fact that i don't have a numeric keypad.
    For instance, on the brush tool, if i enter 1 (by pressing shift+&), i change the flow to 10% and so on, but i didn't find a shortcut to change the opacity.
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    I am nearly sure that the problem comes from the Macbook Pro Retina keyboard, so do i have to buy a additionnal numeric keypad ?
    Regards.

    What version of photoshop are you using?
    Is your version of photoshop also french?
    Actually i don't think you should need the numeric keypad.
    Added:
    Maybe your right about needing the numeric keypad after all.
    A quick test in cs6 seems to indicate that.
    You might also ask over on the french forum:
    http://forums.adobe.com/community/international_forums/francais
    Message was edited by: R_Kelly

  • My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows).  The key behaves the same for the laptop keyboard and for an external Apple keyboard?  This just started in last week after 6 months of use

    My left shift key on Macbook Pro Retina (15") is behaving like the F11 key (show/hide open windows). 
    The left shift key behaves the same on the laptop keyboard and on an external Apple keyboard. 
    This just started in last week after 6 months of use.  The right shift key and other keys on the keyboard all appear to work correctly.
    Suggestions greatly appreciated.

    I have a solution to this issue now after a discussion with Apple Support.  Some where in the last few weeks, there was a change in the key that would do a Show Desktop under the Mission Control settings in the System Preferences.  Even though the key sequence that was shown for the Show Desktop setting did not include the Left SHift key, by changing this first to having no key sequence and applying that and then changing it back to the F11 key, the Left SHift key issue that I was having has cleared up.
    A second issue that was uncovered was that the SSD had some issues (uncovered when I ran Disk Utility using the Repair Disk key).  I had to restart and use the Disk Utility through the Command R sequence to get to the stand alone Disk Utility.  The SSD appears to be running better as a result as well.
    Hope that this is of use to someone else in the future.

  • My MacBook Pro Retina's Bluetooth chipset unknown/odd login message on the login screen states Login Window Authentication Login window Name edit text has keyboard focus. In addition, the login screen is not remembering me

    I have been experiencing several issues with my MacBook Pro Retina mid 2012. My MBPR is scheduled to go into the depot. However, I am wondering if anyone may be able to shed light on a few issues as this is the third "official" time my MBPR is going back for service ("one depot" trip; "one authorized" dealer; several in-store visits).
    My Bluetooth is stating that the Bluetooth Chipset is Unknown (0). I also have had Bluetooth Preferences mysteriously change on me. In addition, while Bluetooth is off there are two serial modems turning on. I have turned them off, but they continue to pop up.
    In addition, when I log in, my MBPR is not remembering me and my login name is not appearing on the slate-gray screen. The name and password are blank and the following message appears in the lower left hand corner. "login window authentication login window Name edit text has keyboard focus."  As a side note, I am the only user. The login issue is a recent occurrence as we just totally wiped it again via a Command + R, and I don't believe I have an accessibility setting set to anything that would cause this, but wanted to check.
    Should I be concerned here? Has anyone else had issues like this? I don't want to worry if I don't have to. I have had so many issues over the course of nine months. 5-6 wipes. Airport card replaced and I am about to pull my hair out if my MBPR doesn't come back worldly like clock work this time. I just can't send my days trying to get a $2300 product to work for me any longer. No idea what is wrong with it, but it is driving me insane. Cross your fingers for me and any guidance you have or thoughts would be welcomed. Thank you. EMM

    A few more issues...
    In Console, the following is greyed out:
    User and Diagnostic reports
    Com.apple.launchd.peruser.0
    Com.apple.launchd.peruser.88
    Com.apple.launchd.peruser.89
    Com.apple.launchd.peruser.92
    Com.apple.launchd.peruser.97
    Com.apple.launchd.peruser.200
    Com.apple.launchd.peruser.201
    Com.apple.launchd.peruser.202
    Com.apple.launchd.peruser.212
    *[user logs are accessible]
    Krb5kdc
    Radius
    My guest files are locked, but again I am the administrator of MBPR.
    I am worried about a keystroke logged or at least, trying to rule it out.
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    Mdworker32(225) [and other mdworker numbers] are sandboxing; stating deny Mach-lookup
    Com.apple.Powermanagement.control, etc. long attachment with those files with version: ??? (???).
    Postinstall: removing applications/Microsoft Office 2011/Microsoft Outlook.app
    WARNINGS in Console include:
    [NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 19.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction] instead.
    There are a ton of other warnings. Before I go through this again, can someone tell me if this is normal (all of it -- above too); or if these are symptoms is a keystroke logger or hardware issues? 
    I ask because originally, when my computer went in for diagnostics (more than once), Apple stated the hardware was fine (other than Airport Card -- finally). However, if I've done 5-6 total wipes; created new users; do not have sharing set-up; have not played around in Terminal; and am up-to-date with versions -- and various issues KEEP COMING BACK -- I am left wondering if a keystroke logger would be possible here?!? I thought maybe a faulty logic board, but why would diagnostics be okay, then? Not trying to be hyperbole, just desperate.
    Please help me rule keystroke logger out or at least, tell me so I know, so I can take appropriate action. If you think it could be the logic board with symptoms above, that would be a great too.
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  • TS5296 MacBook Pro (Retina, 15-inch, Late 2013): Keyboard and Multi-Touch trackpad unresponsive

    Brand new Macbook PRO Retina 15inch. (1 day old) Running 10.9
    EFI 1.2 installed.
    Keyboard/trackpad hangs when using the left USB.
    The EFI update 1.3 apparently fixes this issue for the 13inch macbook pro.
    I have a 15inch macbook pro. The EFI update 1.2 does not resolve this issue for me.
    Whenever I plug something into the left USB, after the 2nd or 3rd time, the keyboard and trackpad become unresponsive. To get the keyboard/trackpad back again, I must restart the machine.
    This is what the consol says:
    Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
    Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
    Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    I cannot install the EFI update 1.3 as I get an alert "This software is not supported on your system." I assume because it was made only for the 13inch.
    Is this a hardware or firmware issue? If it's only firmware, why does this issue only affect some users? If it's hardware, should I just return this macbook?

    I can reproduce the behavior at will. I just have to plug in the tablet on the left USB board, reboot the tablet, disconnect the cable and reconnect. At that moment the trackpad and keyboard will both freeze.
    This is the complete sequence of console logs I have
    20/11/13 22:58:38,000 kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired
    20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=544[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=550[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 22:58:38,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=551[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 22:58:38,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    20/11/13 22:58:38,915 hidd[71]: MultitouchHID: device bootloaded
    20/11/13 22:58:40,401 WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "Trasferimento file Android" for over 1.00 seconds. Server has re-enabled them.
    20/11/13 22:58:40,957 WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "Trasferimento file Android" after 1.56 seconds (server forcibly re-enabled them after 1.00 seconds)
    20/11/13 22:58:52,000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xb400 ****
    20/11/13 22:58:58,187 sandboxd[556]: ([177]) mds_stores(177) deny file-read-data /private/var/root/Library/Preferences/.GlobalPreferences.plist
    20/11/13 22:58:58,393 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e3] flags: 0x8 binding: FileInfoBinding [0x2ed] - extension: jpg, UTI: public.jpeg, fileType: ????.
    20/11/13 22:58:58,394 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:128 scale: 1
    20/11/13 22:58:58,454 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e5] flags: 0x8 binding: FileInfoBinding [0x345] - extension: pdf, UTI: com.adobe.pdf, fileType: PDF .
    20/11/13 22:58:58,455 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: pdf, UTI: com.adobe.pdf, fileType: PDF  request size:128 scale: 1
    20/11/13 22:58:58,457 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e7] flags: 0x8 binding: FileInfoBinding [0x2ef] - extension: txt, UTI: public.plain-text, fileType: ????.
    20/11/13 22:58:58,457 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: txt, UTI: public.plain-text, fileType: ???? request size:128 scale: 1
    20/11/13 22:58:58,518 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e9] flags: 0x8 binding: FileInfoBinding [0x347] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
    20/11/13 22:58:58,519 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:128 scale: 1
    20/11/13 22:59:06,399 Console[561]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
    20/11/13 22:59:53,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 22:59:54,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    20/11/13 22:59:54,099 hidd[71]: MultitouchHID: device bootloaded
    20/11/13 23:00:06,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:06,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
    20/11/13 23:00:06,659 hidd[71]: MultitouchHID: device bootloaded
    20/11/13 23:00:32,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:45,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=575[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:00:46,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=581[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:00:46,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=582[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=588[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=594[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=595[ksadmin] final status 0x0, allow (remove VALID)ing page
    20/11/13 23:01:33,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:01:34,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
    20/11/13 23:01:38,604 WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "Trasferimento file Android" for over 1.00 seconds. Server has re-enabled them.
    20/11/13 23:01:39,393 WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "Trasferimento file Android" after 1.79 seconds (server forcibly re-enabled them after 1.00 seconds)
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe0004051 - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
    20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
    Disconnecting the tablet doesn't resolve the issue. A reboot does. I still have to try if the workaround posted by Apple for the MBP-13 Late 2013 (close the lid and reopen after a few minutes) would work here too.

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