MacBook Pro Retina Missing HDCP Support

Hello, with the new Mac Book Pro Retina (latest software updates) I can't play within iTunes any videos / previews. "Missing HCDP support of the display" stated, but no external monitor attached. ReInstalled everything, still the same issue. I can hear the sound, but can't see any picture and the computer freezes for a couple of minutes... any idea? Thanks!

I had this same problem. What worked for me- not sure which one did it, but I went to System Preferences-Displays, and I turned off "Show mirroring options in the menu bar when available" and I also changed my resolution from "Best for retina display" to scaled "More Space". The other scaling options seemed to do similar.

Similar Messages

Macbook Pro retina display monitor support

Can the Macbook Pro retina display support 29" monitor with 21:9 display with Wide Full-HD 2560 x 1080 resolution

From the Tech Specs.

MST Support for MacBook Pro Retina Late 2013 - DisplayPort 1.2 - Will it ever happen? (with sources)

So back in October, I purchased a brand new Macbook Pro Retina (MBPr), fully loaded with top of the line specs. I was soooo excited to have Thunderbolt 2 tech which Intel AND Apple describes as having DisplayPort 1.2a compatibility - which up to this point is unfortunately NOT the case. The point of the information/questions and requests in this article is to engage a conversation about the issues of not having MST support after Apple falsely mislead their consumers to think otherwise - especially when it is clear the MBPr is capable. Please read on...
Apple advertises that the Thunderbolt 2 ports on BOTH the MBPr and the new Mac Pro (NMP) will have 4K Display support with the famed 20gb/sec Ports (DisplayPort 1.2 only requires a little above 17gb/sec). Now that the 10.9.1 update has been released, we have failed to see MST or Multi-Stream Transport enabled on the MBPr Late 2013. Now, as for the New Mac Pro- it DOES have MST enabled in 10.9.1 with the AMD GPUs. For all of you out there that's questioning what this means, short answer is basically the Mac Pro will be able to power a 4K Monitor at 60Hz through the Thunderbolt 2 Port but the New MBPr is stuck with only HDMI 1.4 support which tops out at 4K 30Hz. 30Hz is unacceptable for anything but movies or a photo slideshow. At 30Hz the cursor will jump across the screen, eliminating any of the benefits of 4K.
BUT it gets worse...
Apple can be seen advertising that the new MBPr 15" model can power a 4K monitor THROUGH the Thunderbolt 2 Port here: http://www.apple.com/thunderbolt - This article quotes the following:
"Now with Thunderbolt 2 built into the new Mac Pro and MacBook Pro with Retina display, you can connect the latest 4K desktop displays and get double the bandwidth for your peripherals. And the two generations of Thunderbolt technology are compatible with each other."
Does this not let the consumer assume that the newest MBPr will be able to drive a 4K display through the Thunderbolt 2 Port? I would say yes it does, but at the time I wrote this, the TB2 Ports can't power a 4K display because, as previously stated, MST is disabled in Mavericks for the 15" MBPr Late 2013.
NOW, later on Apple posted the following article on 4K support here: http://support.apple.com/kb/HT6008
4K support on the MacBook Pro (Retina, Late 2013)
MacBook Pro supports 4K displays and Ultra HD TVs at the following resolutions and refresh rates with the built-in HDMI port:
3840 x 2160 at 30 Hz refresh rate
4096 x 2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)
In the article above the New Mac Pro is listed as having support for a 4K Display with the Thunderbolt 2 Port (or MST DisplayPort 1.2a Technology) at 60Hz with no problem. This leads myself and many others to believe that MST will NEVER be enabled on the newest MacBook Pro Retina with Nvidia GPUs. Yes, 4K IS supported but ONLY through the HDMI 1.4 port, which has the limitation of only 30hz. This two-faced advertising is extremely upsetting to a LOT of people, including myself.
Interestingly enough, THIS IS NOT a hardware issue. If one ventures into Windows 8.1 via Bootcamp and connects a 4K Display via the Thunderbolt 2 (or through DP1.2) Port, the Display registers at 60Hz, thus proving that the Thundberbolt 2 Hub Controller is completely capable of MST DisplayPort functionality. Clearly this a driver issue with Apple, Nvidia or Intel or any combination. What Apple has done here is forcing any professional that desires stable and clear 4K technology through their MacBook Pro Retina to do so only using Windows 8.1 on their own machines! Definitely an oxymoron if you ask me...
Later on when the Mac Pro was ready for ordering, Apple placed the Sharp PN-K321 as a compatible option for a 4K Display. On the Store page featuring the (over three thousand dollar) Sharp 4K display, located here http://store.apple.com/us/product/HD971LL/A/sharp-32-pn-k321-4k-ultra-hd-led-mon itor?fnode=53 Apple states the following:
"Note that 4K DisplayPort operation is only compatible with the new Mac Pro (Late 2013)."
All of that being said, and I'm terribly sorry for my wordy ranting...
This brings me to a final two requests to ANYONE reading this post:
a) Has anyone working with the new 10.9.2 Beta Update seen evidence that DisplayPort 1.2 capabilities will be enabled for the new MacBook Pro Retina (Nvidia 750M) with the promised "Graphics Driver Updates" within the next Mavericks update?
and
b) To others that purchased or were/are thinking of purchasing a new MacBook Pro Retina with TB2 Ports: If you are just as upset as me about this crushing blow to consumers that just purchased a $3,000 laptop that were promised something that wasn't delivered - I urge you please, write to Apple and let them know they are making a mistake. You can do this though the support page or through http://www.apple.com/feedback
Thank you for your precious time, and if anyone has anything to contribute to this issue, please jump in....

GOOD NEWS!
The Mavericks 10.9.3 update adds official support for Thunderbolt 2, 4K!
I'm not sure if you will be able to daisy chain anything to the 4K display. I've read that the design of Thunderbolt 2 includes support for DisplayPort 1.2 multi-stream (MST), which allows this type of daisy chaining with 4K, but we don't know if Apple has this supported on it's machines. Apparently it's been buggy in development because the graphics driver needs to work correctly with the Thunderbolt 2 host controller. I'm sure they will work it out if they haven't already.
The above is all via found information on this topic, but you can follow some more discussion here:
http://forums.macrumors.com/showthread.php?t=1713876
One more note on Thunderbolt worth sharing: always keep your fastest peripherals closer to the computer in the chain. If you have a TB1 device directly connected to the computer, anything further down the chain will be limited to TB1 speed/capability regardless of it's native speed. Always connect TB2 devices first, and save anything TB1 for the end of the chain.

Whats the maximum resolution resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?

whats the maximum resolution supported @ 60 Hz on an external display for mid 2014 macbook pro retina 13 inch ?

I don't know where you found 1920x1080, but that isn't the max. The INTERNAL display can even support more than that.
The maximum resolution is really hardware based, and since Thunderbolt 2 has a Mini displayport connector (Mini Displayport 1.2), the max resolution for Mini Displayport is 4k (3840x2160).
PLEASE NOTE: Not all adapters can support that resolution, most monitors that can run 4k @60Hz have Displayport 1.2 (The most recent revision), Mini Displayport 1.2, and HDMI 2.0. DVI dual link can run 4k, but only 24-30Hz, depending on the monitor.
Hope this helps!!

HT5634 Late 2013 Macbook Pro Retina only support Windows 7 (Trying to install 8.1)

I have a 15 inch Macbook Pro Retina (Late 2013) trying to install Windows 8.1 (64-bit) via Boot Camp on USB with an ISO. Upon downloading Windows support software, I'm greeted with a pop-up that says: "This Mac only supports Windows 7, do you want to continue?" However, upon further investigation, according to Apple's website, it says my model is officially supported for Windows 8.1 What's going on here?
Boot Camp: Version 5.1.2 (481)
OSX Version: 10.9.2
Thanks!
-Sterling

I am new to the community as well but have been an apple genuis for a while. The way I put windows on my mac (late 2012 pro) last year was I bought windows 7, and used bootcamp to install it. I would have someone at best buy or a tech store do it for you though. If you dont want to pay $200 for windows 7, you can just buy an app called parallels (also at like a best buy) and use that. I believe it is around $75 but not sure. Hope this helps

Macbook Pro Retina (late 2013) and support for two external monitor

Hi,
I have a Macbook Pro Retina 13" (Late 2013) and are looking to buy two DELL U2414 monitors. But after searching the web i´m a little bit confused if my MBPr will actually supports connecting two montors from one single Display port.
I will be using this montors at work where I use my MBPr with Windows7 (Paralllels).
I want to set up these two monitors with extended desktop not mirroring. The reason of using just one DP on my MBPr is that the other one is used by my wired ethernet connection. Will this work under OSX10.9.2 or 10.9.3?. Does my MBPr 13" support DP1.2a MST that is needed for daisy chain multiple monitors?

The hardware supports DP1.2 and MST but unfortunately at present OS X Mavericks does not.

Does Apple TV support wireless connection to the new MacBook Pro retina in an extended display mode?

Does Apple TV support wireless connection to the MacBook Pro retina display in an extended display mode? What is the output resolution and is sound also transmitted across?

SB1983, by extended display do you mean mirror? All MBP since early 2011 support it if they are running OS X 10.8 Mountain Lion. The resolution will depend on your Apple TV (2 Gen is 720 and 3rd Gen 1080) and wifi, it will lose some quality but I find it minimal. It does also mirror the sound.
Jules

Macbook pro retina support 32 bit mode?

macbook pro retina support 32 bit mode?

my hardware audio run only to lion version whit mac bookpro13 2011 wen boot in 32 bit mode kernel but in my macbook pro retina with mountain lion
is only 64 Bit mode and dont run ther is a driver/mode apple?

Does photoshop elements 12 support MacBook Pro retina display?

Does elements 12 support MacBook Pro retina display?

The point about whether to use an automatic process or not is a separate issue. I can understand that some people would not want to use it. However, even doing it manually in PE12 does not use the MWG standard.
Thanks for the pointer to the thread, which I note was started 2 years ago, with the last comment a year ago.
From that, I draw the conclusion that the PE developers see this as a very low priority. All the more reason for me to look at competitor products that do support this standard (e.g. Picasa and Photo Supreme).
Thanks again.

MacBook Pro Retina Display Support ?

I just purchased a new MacBook Pro Retina Display laptop, and would like to know when I can expect Adobe to upgrade the CS6 suite of apps to take advantage of the Retina display.

Don Quinn wrote:
Am I the only one confused why people buy into doubly dense displays and then want to dumb them down by making elements on them twice as large? That seems wasteful. Scoot your chair closer to the screen. I hold an iPhone 4 closer to my face than a 2nd gen iPod touch. It is no big deal. They look the same that way.
The retina display does not introduce a new issue. Dot pitch has been increasing for years. We see people that will adjust their LCDs to a non-native resolution (ie: running 1024x768 on a 1280x1024-capable display). Or they will adjust their system settings to display larger fonts. Instead of buying the right monitor for their needs and eyesight, they misuse an expensive display. I would love to have the pixels that they are not using. A pixel is a terrible thing to waste.
You show a complete lack of understanding of the problem, and what the Retina display brings to the table. It's not just a higher density display — it's roughly double the resolution. You even said it, but did you think it through? According to your suggestion, we should run the display at the double resolution and deal with half-sized UI elements. Can I say, "yuck!"? Just TRY to use Photoshop with buttons this small:
http://d.pr/i/LVTH (screenshot of Photoshop CS6 on my rMBP at the highest resolution) Squeeze that into a 15in. laptop screen and you'll see the problem.
Most are smaller than my mouse pointer. Some apps that don't support the display are completely unusable. I tried playing Team Fortress 2 soon after getting my rMBP and found that the settings UI is so small it's impossible. The doubled resolution isn't so we get more screen real estate — it's so we get super-crisp images and a level of detail in the photos and graphics we work on that parallels printed work. Hell, I'd settle for just getting the workspace Retina supported. I don't care if the UI is grainy, I just want my photos and prints to be crystal clear.
I'm STILL waiting on word (any word at all) from Adobe that even HINTS on Retina support. I refuse to purchase software because odds are, it'll be in 6.5 and I'll have to purchase all over again. I'd go Creative Cloud but I'm not paying $50/mo for ugly software from a company who could be a bit more loving to the consumer. Also, I just can't afford it. I'm unfortunately stuck waiting with just Pixelmator (which is Retina supported already... ahem) until Adobe says something. ANYTHING. Instead, you could hear a pin drop in the silence. WE JUST WANT TO KNOW

Can i run windows xp(no virtualization software) in my macbook pro retina 15 inch mid 2012 . all the bootcamp compatible to my laptop support only win 7 or 8.

can i run windows xp(no virtualization software) in my macbook pro retina 15 inch mid 2012 . all the bootcamp compatible to my laptop support only win 7 or 8.

Not without using a VM. XP is no longer supported in Boot Camp or on newer Apple computers.

Macbook pro retina Iris pro mercury support

Hi!
I`m planning on bying a Macbook Pro retina 15" with intel iris pro graphics.
I`m wondering if Iris pro supports mercury playback engine Gpu acceleration (OpenCL)?

If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Please can you tell if copyit app supports macbook pro retina

I wonder if anyone can tell me if the Copyit app (drawing grid) supports macbook pro retina os yosemite. I would be most grateful for your help?

I'm not sure why you would want to download Android apps to your Mac. Your Mac can't run Android apps. You need an Android device (phone or tablet) to run Android apps.

Did new Macbook Pro Retina 15" Support Miracast in Windows 8.1 with Bootcamp?

Have latest Macbook Pro Retina with Intel WLAN 802ac standart.
Want use Miracast with this. Is this possible?

Yes...
I also just recently purchased a MacBook Pro retina 15 (mid-2014) with bootcamp (windows 8.1) installed. While using my windows partition, the MBP seems to be running a bit hot, at least hotter than the OS X partition.
As for comparison, I have the 2012 MacBook Pro retina 13 with bootcamp (windows 8.1). It does not get as hot as the 15, and in fact, I don't think it runs hotter than OS X...
Any thoughts? Is it perhaps because I have the NVIVIDA dedicated graphics and in the windows partition, IRIS PRO isn't running?

HT204135 I recently migrated from a 2 year old MacBook Pro to MacBook Pro Retina and now cannot get my LaserJet 3200 to print. I downloaded drivers from HP Support site but printer just prints a line of gibberish per page, and many pages.

I recently migrated from MacBook Pro to MacBook Pro retina. Now my macbook will not print to my LaserJet3200 printer. I downloaded the drivers but still only prints a line of gibberish per page, and endless pages, when i send printer a print job. Any recommendations on how to correct this so the printer prints properly again?

Hi
where can I find the "generic PCL driver" you referred to Greg?
Also, I searched for a LJ 2100 d4river and found these. should I be working with the HP website? or an apple website? my Apple software update is current.
Find by product
Go
How do I find my product name / number?
5 matches found. Please select one below
HP LaserJet 2100 Printer series
HP LaserJet 2100 Printer
HP LaserJet 2100m Printer
HP LaserJet 2100se Printer
HP LaserJet 2100tn Printer
HP LaserJet 2100xi Printer

MacBook Pro Retina Missing HDCP Support

Similar Messages

Maybe you are looking for