Macbook Pro Retina Mouse/Keyboard freeze

Hi there,
I have a 2013 macbook pro retina that's less than a month old. I have experienced a number of trackpad/mousepad freeze issues while using the computer. They occurred in close succession while using 10.93. I update to 10.94 and had not experienced the problem again since then(a week or more) but today it crashed. this is a big problem as i am a dj and use this laptop to play live gigs. I was hoping that you could help me isolate the problem. What happens is I will be working away and suddenly the mouse will freeze and the computer will become unresponsive, the keyboard doesn't work except for the power button.... also, the desktop background disappears upon forced restart.... any ideas? what may be causing this? Thanks in advance, Richard

If your machine is less than a month old, you should use your warranty and call AppleCare (you have 90 days of phone support) or take your machine back to the Apple Store (make an appointment with the Genius Bar first) and let them deal with the issue.
If yours is the 13" model, there is a thread on here (somewhere) about trackpad and keyboard failures when also using Bluetooth, I think (don't quote me on that - I don't have the affected machines so I don't follow the thread too closely).
But I do believe that Apple is aware of the issue and had 'fixed' it in either a patch preceding 10.9.4 or in 10.9.4 itself.
Give them a call...
Clinton

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