Macbook pro retina not recognising password (mavericks)

i was about to change my password when my mac said the password was incorrect, what do i do or how to i reset it

OS X: Changing or resetting an account password < user password for 10.6 or earlier
Reset the user password in OS X Lion, Mountain Lion and Mavericks: Apple Support Communities < 10.7 10.8 and 10.9
Or > OS X: Apple ID can be used to reset your user account password

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Hello, I have a Macbook pro retina-2013. About Mavericks I could set my 4K monitor via HDMI on 2560x1440. This I can not get through at Yosemite. Can someone help me there?

Hello, I have a macbook pro retina-2013.
About Mavericks I could set my 4K monitor via HDMI on 2560x1440.
This I can not get through at Yosemite. Can someone help me there?

They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep."

Hello, I have a Macbook pro retina-2013. About Mavericks I could set my 4K monitor via HDMI on 2560x1440. This I can not set at Yosemite. Can someone help me there?

Hello, I have a Macbook pro retina-2013. About Mavericks I could set my 4K monitor via HDMI on 2560x1440. This I can not set at Yosemite. Can someone help me there?

They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep."

My MacBook Pro Retina, Mid 2012 at Mavericks 10.9.3 is freezing up several times a week

My MacBook Pro Retina, Mid 2012 at Mavericks 10.9.3 is freezing up several times a week -- often happens, but not limited to, using the Application Window key.
Processor 2.6 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000
Software OS X 10.9.3 (13D65)
Filesystem      Size   Used Avail Capacity iused    ifree %iused Mounted on
/dev/disk0s2   465Gi 328Gi 137Gi    71% 86029019 35899210   71%   /
devfs          182Ki 182Ki    0Bi   100%      628        0 100%   /dev
map -hosts       0Bi    0Bi    0Bi   100%        0        0 100%   /net
map auto_home    0Bi    0Bi    0Bi   100%        0        0 100%   /home

You have too much junk installed…
The 'easy' way - reinstall
I think you will be quickest backing up the HD to an external disk (check it still boots!). Erase the internal HD, reinstall 10.9, migrate your USER DATA ONLY back to 10.9, reinstall the apps you use, then delete the old login items & user launchd jobs that migrated. You should have a stable system at the end of it.
The hard way - 'cleaning up'
Firstly search these forums for opinions on running Sophos's AV - it adds extra work to your system & many have had issues with it on 10.9. At the very least ensure it is the latest release & 10.9 supported. Sophos is running 7 system level background jobs and 2 kernel extensions! These all can modify how the system runs.
At the end of cleanup you may have a stable system - it really depends on how much effort you put into clearing out all the system level jobs that are not compatible with 10.9. The developers don't make it easy to remove software too, so you may have a lot of searching to do (for instructions & uninstallers).
All of this below needs looking at !
Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4092 - SDK 10.8) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.2) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.2) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.ovolab.driver.phlink (1.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) Support
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) Support
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) Support
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.6) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.6) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[not loaded] org.freedesktop.dbus-system.plist Support
[running] org.glimmerblocker.proxy.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.sophos.uiserver.plist Support
[loaded] org.freedesktop.dbus-session.plist Support
[loaded] org.glimmerblocker.updater.plist Support
[running] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[failed] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[failed] com.BlueStacks.AppPlayer.UpdaterAgent.plist
Uninstall Jacksta, the 'startup items' have been deprecated since 10.4 - Apple told developers to stop using them years ago.
Update all the other apps listed or find uninstallers/ removal instructions to correctly remove the software.
Are all those sierrawireless and novatelwireless drivers used or needed anymore?
Can you uninstall BlueStacks? It's failing to run jobs inside your user account, get rid of things that don't work (or update them & check they do work).
Java's updater is failing to run - is Java up to date? Do you need Java installed? It isn't installed on Mac OS anymore because of it's lousy security record. Update or remove if you don't need it.
You could try removing Sophos & find that the Mac runs OK - but eventually having all the old kernel extensions & background jobs around will eventually cause something else to break.

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

Go to Finder > Preferences then select the General tab
Make sure External disks is selected.

Is there a compact flash and SDXC card reader with USB3 and or thunderbolt connections that will work with new MacBook Pro retina laptops running OSX Mavericks please?

Is there a compact flash and SDXC card reader with USB3 and or thunderbolt connections that will work with new MacBook Pro retina laptops running OSX Mavericks please?

Yes, I too had this problem.
I was issued an update from Apple for a new version software as well as a new version of Lightrooom and now it shows up on the desktop and in finder as it should.
MacBook Pro Retina running 10.8.2 (12C54)
Lightroom running 4.1
Hope that helps.
aa

IPhone 4S doesnt show charge symbol and charges very slowly on brand new MacBook Pro. Not recognised by iTunes. Charges fine on Asus laptop. iPod charges fine on Macbook Pro...

Hi!
I'm trying to fix a problem I'm having with my iPhone 4S and MacBook Pro.
I did manage to connect it initially and set it up with XCode as well as iTunes.
Today I have spent two hours trying to connect it to my MacBook Pro and I have so far found the following...
iPod 2G - charges from MacBook Pro, Wall Charger, Asus Laptop (works with both my Apple USB cables)
iPhone 4S - doesnt charge from MacBook Pro, but does from Wall Charger and Asus Laptop
                  - Asus Laptop running Linux Mint recognises the iPhone as a device with 'lsusb' and you can browse photos etc
                  - MacBook Pro doesn't recognise the iPhone as a device with the 'systemprofiler' equivalent of lsusb
                  - Interestingly, despite the charging icon not showing, the iPhone either maintains charge or very, very slowly charges
                     when connected to the MacBook Pro.
Any ideas as to what might be wrong? I've tried both the USB ports on the MacBook Pro and no difference. I've tried the 6 ports
on my old Asus laptop and they all work fine!
Thanks for your help!

OK.. Went to the Apple Store - they could either book an appointment with a Genius.. or send the phone for
testing and repair. Found out I have a 2 year warranty on it so have a year left.
My research has led me to assume that the USB 2.0 function of my iPhone was faulty from the day I got it (it kept disconnecting the reconnecting but transferred data fast), but soon stopped doing that and ran at about 1MB/s - USB 1.1 speed - and has done this ever since.
The MacBook Pro somehow is trying to use the USB2.0 function and is not letting the phone fall back to USB 1.1.
To test my theory I found an old USB 1.1 hub... plugged it into the MacBook Pro... then plugged the iPhone
into that. Job done. Charging fine, recognised every single time I connect, and only took a few secs to send over my XCode app to the phone and runs fine! I guess this works as the hub forces the iPhone and MacBook both to USB1.1 mode which then works fine! Will just use it like this for a few months then send it in at an opportune moment (want to get some apps out before I lose my device for repair for a while!)
I will in the next week or so test my iPhone on my friend's MacBook Pro (we bought them the same day but I didn't get the Retina cos I like to be able to upgrade RAM, Hard Drive, and replace battery when it wears out). I will also test their iPhones on my MacBook Pro to see whether it really is the phone or the MacBook!
PS I will get WiFi Sync running since transferring 60GB of data over USB1.1 won't be fun... will do a full factory reset on the phone just in case there is an issue there - will post results of this too!

Imessage on macbook pro retina not working

Hi, i just bought a macbook pro retina display OS X 10.9.4 and entered the data of my applestore account on the imessage app but each time I try to send a message gives me the following sign "+54 9 11 ....... is not registered with iMessage." although it is a registered number (my own iphone). I have no idea where to look. Thanks a lot for your help

Hey vero smith,
Thanks for the question. It sounds like iMessage does not recognize your phone number as being registered. To help troubleshoot this issue, see the following resource:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M.

Macbook Pro Retina not working with HDMI

I have a Mac Book Pro Retina that will not work using the HDMI port. I have tried with two Monitors and difference cable and the issue happens on both. I connected one via a Display Port to VGA and it works fine.
I'd like to use the HDMI port. I am running Mountain Lion 10.8.4 (Latest Version).
I have tried deleting the pref panes as outlined in ofther links. Aslo reset pram without sucess.
Is anyone using a Macbook Pro Retina with builtin HDMI port sucessfully with 10.8.4?
If you are using HDMI with Display port let me know if I should get an adpater to test.

Hi walkerheather,
It sounds like you've already done most of the pertinent steps here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
I would recommend going through once and trying anything you may have missed in the section "No video or no signal, image distortion, 'snow,' or flickering" and then follow these steps from the very bottom:
If you tried all of these steps for your display and the video issues persist, contact Apple technical support or take your Apple computer to the nearest Apple Store or Apple Authorized Service Provider (AASP) for diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Take care,
- Ari

HT202731 Yosemite on new MacBook Pro is not recognising Seagate or Lacie external hard drives

My Lacie external drive and Seagate external drive are not being recognised by my new MacBook Pro 13" retina with OS X Yosemite 10.10.1. Initially the Lacie worked, but that has dropped out - cannot find it in disk utilites.
Lacie is recognised by my friends computer with Maverick - OS X 10.9.5. Currently downloading data and will try to reconfigure the external drive. Is Yosemite truly not acknowledging other drivers? USB memory key is fine. Lacie has been my back up for some years, also Seagate, but on older computers. Suggestions needed to resolve this please.

Contact the manufacturers of Lacie and Seagate. You need to determine if the models that you have are compatible w/your new OS system and/or comp.

Bluetooth on Macbook Pro Retina not working

I am having trouble with the bluetooth on my MacBook Retina Display (software is up to date). My MacBook will not connect to my iPhone 5, nor will it connect to the bluetooth headphones I just purchased (Sony MDR-XB950BT). When I try to pair the devices to my MacBook, nothing comes up in the field of recognized devices, except for other laptops around me. Sometimes, my iPhone will show up quickly but then it will say the pair was unsuccessful. My headphones have never appeared on the devices list. However, I can connect my headphones to my iPhone perfectly fine.

I have a macbook Pro 2009. Have a bluetooth speaker device that will pair to my iphone and my husbands iphone but not the computers. He has an ibook which is I think 2006 or so. The instructions say to turn off any other bluetooths, so I did on my ipad and on my phone but on my computer it will NOT shut off. I am using Yosemite. I have no other devices paired to my computer.
The bluetooth may not have been able to be turned off in previous systems, I don't know I haven't looked in a long time. I'm not even sure it is working even though it says it is on. Someone on another post in mavericks said to archive and install system. I don't know what it meant by archive and I don't want to reinstall the system. Every thing works accept for this far as I know and I don't want to reinstall again. Leave well enough alone is what usually works.

MacBook Pro does not requiring password every time

My new MacBook Pro (Late 2013 Retina) does not requiring password every time (ver. 10.9.2). It is set to require a password and it does most of the time but it often does not. I have seen some posts of other people having this issue but have not seen any fix?

Chisand wrote:
My new MacBook Pro (Late 2013 Retina)
I have seen some posts of other people having this issue but have not seen any fix?
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Macbook Pro does not recognise TV via HDMI

Hi,
Have a macbook pro (2009) and having problems connecting to my sony bravia tv. I have all the right components (Mini Displayport to HDMI adapter and HDMI cable). Before updating to Mavericks OS the macbook would detect the TV but now dosent at all (not even the blue screen appears)
The cables are definitely not faulty as I've tested it on my little samsung TV and macbook detects it so can mirror perfectly.
Any ideas?

That option dosent exist in mavericks.
This is what I see. Just to note, there is no mirroring options shown in the menu bar.

How do I reinstall GarageBand 6.0.5 on my MacBook Pro Retina running OS X Mavericks?

I have recently installed the latest version of GarageBand on my recently purchased MacBook Pro 13" Retina. After discovering two GarageBand icons in the Launchpad, I removed the older version, only to discover that the app was also automatically erased from the drive instead of being moved to Trash. I now need the older GarageBand 6.0.5 as the newer version 10.0.1 lacks certain essential features that the older one had. However, due to the lack of a restore from Trash option (due to the unexpected automatic erase once removed from Launchpad) as well as a complete lack of installation DVDs in the newer MacBook Pros, how do I reinstall GarageBand 6.0.5?

After discovering two GarageBand icons in the Launchpad, I removed the older version, only to discover that the app was also automatically erased from the drive instead of being moved to Trash.
That is what deleting from the Launchpad is supposed to do - removing the icon and uninstalling the app. It follows the model of the IOS home screen, where you can browse and remove apps installed on the iPad or iPhone.
if you want to clean up your launchpad without uninstalling applications, create a folder in the launchpad by dragging the icons on top of each other. I have one folder apps that I have never used, but do not want to delete.
I now need the older GarageBand 6.0.5 as the newer version 10.0.1 lacks certain essential features that the older one had.
Have you a Time Machine backup of your system, that goes back in time before the time you deleted GarageBand '11? I have seen some posts of forum members, who downgraded the system back to MacOS 10.8.5, but even that did not make GB 6.0.5 appear at the AppStore again.

Macbook Pro will not recognise WD external hardrive

Hello,
My hard drive, which has all my time machine back ups on it, just stopped working. It was working fine last week when I last backed up, however when I plugged it in to my macbook pro today my computer would not recognise it. I am quite worried as my hard drive has all my files and photos on it.
I believe the model of my hard drive is a WD 1TB external hard drive, and it is a few years old. I have never had any problems to date.
When I tried to use disk utility though, it picked up the hard drive in there but said it needed to be repaired but would not repair it.
Can anyone tell me how I can fix this or what my next steps should be?

First see if another computer recognizes it. If not, it's possible the drive is still good and the circuit board in the drive housing has failed. That's relatively common. If that's what it is you need to get the actual drive out of the WD housing and into another external enclosure. Something like this:
http://www.amazon.com/Sabrent-2-5-Inch-Aluminum-Enclosure-EC-TB4P/dp/B005EIGUD4/ ref=sr_1_3?ie=UTF8&qid=1392287507&sr=8-3&keywords=2.5+enclosure

Macbook pro retina not recognising password (mavericks)

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