Macbook pro retina repairable/replaceable parts ?

Hello,
I have to replace 10 laptops for my company have to choose between classic or the new retina's macbookpro.
On one hand i like this new retina concept but i have to consider the worst case scenario.
What if a memory module or hard drive ssd module go wrong ? Or a simple fan inside the case ?
What exact parts can be replaced inside this laptop ?
If something goes wrong on this all-in-one motherboard, what is the price to replace it ?
Thank you.

On a MacBook Pro with Retina display, everything is soldered onto the logic board except the flash storage. As a lot of parts are soldered, a logic board replace is very expensive, but we don't know the price exactly.
If you want to avoid problems, get AppleCare for each MacBook Pro, so repairs will be free during the first 4 years of your computer.
Although AppleCare is highly recommended, if you think you will have to replace parts of your MacBook Pro (remember that with a non-Retina MacBook Pro, you can replace the memory and the hard drive without voiding the warranty), buy a non-Retina MacBook Pro, cheaper and with replaceable parts

Similar Messages

  • MacBook pro retina repair/ replacement

    Hi, basically I am experiencing problems with my macbook pro retina which I have only had for a few days. Unfortunately, when I turn on and off the laptop it takes a considerable amount of time to turn off (20-25 seconds), and the battery overheats quite quickly even though there is no software other than the default whereas my mum's takes about 2-3 seconds and she has quite a bit of software installed such as Logic Pro and final cut pro whereas I have nothing and I erased the memory and reinstalled the mac os x and still it is the same. My laptop still takes a long time to shut down and lags whilst on safari or YouTube. I am a bit disappointed as this is a new macbook and it is very slow in comparison with the other one and they have the exact same specs and are the macbook model. I think the harddrive could be faulty so would it do any harm to take it to a genius bar and see if they could either replace the ssd or the macbook?

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    Google Translate says you are speaking Italian and in English you are asking: / Google Translate dice che si parla italiano e in inglese si sta chiedendo:
    I bought a macbook pro retina (15 "2.3GHz 8GB Ram) 2 weeks ago, so far so good. Mac has become slow, especially in view of the graphics. Continuous there is a lag window of icons, as if the card nvidia video does not start and the mac was using the shared video card. I do not know what to do has anyone had similar problems? should I contact apple?
    Of which I say / Di cui io dico:
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    Start your support request online and we'll connect you to an expert.
    (39) 199 120 800*
    www.apple.com/it/support/

  • Macbook Pro Retina 15" 2014

    I have a MacBook Pro retina 15" 2014 2.3 ghz with 16GB of RAM memory. My laptop crashes and restarts at least once a day. I bought it two months ago. This is the report I got just now when it crashed for the third time today:
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    Sat Jul 12 21:06:43 2014
    panic(cpu 0 caller 0xffffff800dadbe2e): Kernel trap at 0xffffff800daa3319, type 13=general protection, registers:
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    RAX: 0x0000000000000001, RBX: 0xff000000ff000000, RCX: 0xffffff80319b4e30, RDX: 0x0000000000000821
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    R8:  0x0000000000000000, R9:  0x0000000000000001, R10: 0xffffff800e0d15f0, R11: 0x0000000000000008
    R12: 0xffffff801449b058, R13: 0xffffff80122ff000, R14: 0x0000000000438000, R15: 0xffffff80386260a0
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    Backtrace (CPU 0), Frame : Return Address
    0xffffff81cfc6bc50 : 0xffffff800da22fa9
    0xffffff81cfc6bcd0 : 0xffffff800dadbe2e
    0xffffff81cfc6bea0 : 0xffffff800daf3326
    0xffffff81cfc6bec0 : 0xffffff800daa3319
    0xffffff81e205b640 : 0xffffff800da9bb0b
    0xffffff81e205b9b0 : 0xffffff800da7339b
    0xffffff81e205ba10 : 0xffffff800deb9b41
    0xffffff81e205bb10 : 0xffffff800deb9dbe
    0xffffff81e205bb40 : 0xffffff7f8e8f9d6d
    0xffffff81e205bb70 : 0xffffff7f8e8f9c6f
    0xffffff81e205bb90 : 0xffffff7f8e8fab6e
    0xffffff81e205bbb0 : 0xffffff7f8ece6afb
    0xffffff81e205bbc0 : 0xffffff7f8e911a07
    0xffffff81e205bbf0 : 0xffffff7f8ece9565
    0xffffff81e205bd80 : 0xffffff7f8e910742
    0xffffff81e205bde0 : 0xffffff7f8e92009e
    0xffffff81e205be20 : 0xffffff7f8ecc3232
    0xffffff81e205be40 : 0xffffff7f8ecc31c5
    0xffffff81e205be70 : 0xffffff7f8e90ec6e
    0xffffff81e205bea0 : 0xffffff7f8e920be5
    0xffffff81e205bed0 : 0xffffff7f8e91e879
    0xffffff81e205bef0 : 0xffffff800deae020
    0xffffff81e205bf30 : 0xffffff800deacac2
    0xffffff81e205bf80 : 0xffffff800deacb97
    0xffffff81e205bfb0 : 0xffffff800dad6ff7
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily2(98.14)[30D694F4-CF00-3CC3-9732-C6DEB6986B5 7]@0xffffff7f8e8f8000->0xffffff7f8e95bfff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8dfff000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8e8c1000
             com.apple.iokit.IOSurface(91.0)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7 f8ecbf000->0xffffff7f8ecd0fff
             com.apple.driver.AppleIntelHD5000Graphics(8.2.4)[124FA25C-29F6-31EE-9C5E-38D788 3ACAAC]@0xffffff7f8ecd1000->0xffffff7f8ed20fff
                dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f8 ecbf000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f8dfff000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f8e8c1000
                dependency: com.apple.iokit.IOAcceleratorFamily2(98.14)[30D694F4-CF00-3CC3-9732-C6DEB6986B5 7]@0xffffff7f8e8f8000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x000000000d800000
    Kernel text base: 0xffffff800da00000
    System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
    System uptime in nanoseconds: 7126205823482
    last loaded kext at 359740158744: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8e9d7000, size 49152)
    last unloaded kext at 453412496609: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8e9d7000, size 32768)
    loaded kexts:
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AGPM 100.14.15
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    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.GeForce 8.2.4
    com.apple.driver.AppleIntelHD5000Graphics 8.2.4
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    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleMuxControl 3.4.35
    com.apple.driver.AppleCameraInterface 4.26.0
    com.apple.driver.AppleMCCSControl 1.1.12
    com.apple.driver.AppleIntelFramebufferAzul 8.2.4
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.4.1
    com.apple.BootCache 35
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    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.5.1
    com.apple.driver.AppleAHCIPort 3.0.0
    com.apple.driver.AirPort.Brcm4360 831.21.63
    com.apple.driver.AppleUSBXHCI 670.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.security.quarantine 3
    com.apple.nke.applicationfirewall 153
    com.apple.kext.triggers 1.0
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    com.apple.nvidia.driver.NVDAResman 8.2.4
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    com.apple.vecLib.kext 1.0.0
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    com.apple.kext.OSvKernDSPLib 1.14
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    com.apple.driver.AppleHDAController 2.6.0f1
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    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.4.35
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginFamily 5.7.0d10
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    com.apple.AppleGraphicsDeviceControl 3.4.35
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    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
    Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
    Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
    USB Device: Internal Memory Card Reader
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
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  • MacBook Pro Retina, good enough for a few of After Effects? Or should I go for Windows Laptop?

    Hello!
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    My question is, will the base model rMBP give a decent After Effects CS6 performance, or a significantly worse performance than Windows Laptops at it's price?
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    Please ask me anything so I can help you better to help me

    I have a decked out MacBook Pro Retina and it works very well for all CS6 apps. It's actually faster by a bunch than I thought a laptop could be. I have several personal reasons for going Mac. They are my personal preferences and experience for reliability, stability, and customer service. I'm not married to OSX. If a better system for me was available I'd be using it. The for me is the critical part of that statement.
    The biggest advantage of Mac computers is that there is very little chance that the components have not been fully tested and integrated. The QA/QC in all Mac hardware is some of the best in the world. Every Mac I've ever owned has been virtually trouble free mechanically and outlasted every windows machine I've ever owned. Apple does make mistakes and fouls things up, but the chance that you are going to end up with a machine that just works and runs and runs is much higher than anything built from the variety of components available on Windows machines.
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    You be the judge. Balance your budget and the software requirements with the expectations of reliability, service, customer service, and resale value and make your choice.

  • Small dent on Macbook Pro Retina display screen.

    I'm looking for anyone else that has had this problem, ways to either fix it or just what to expect from the Apple Store when I go in.  If it has happened to me twice, I feel it can't be too rare.  Perhaps just to doccument it as well.
    I've had my 15" Macbook Pro with Retina display for 6 months now and other than the screen, I've enjoyed it very much.
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    The first man I got on the phone initially said "I don't know why they keep having people call here, let me get a technician for you."  A few minutes on hold and I got a woman who claimed very matter of fact "That damage isn't covered, you'll have to pay for the replacement.  I just want you to know what to expect when you walk in the store."
    This is the same store I had gone to before where they had replaced it without question, I just wanted to try and line everything up before making the trip and having to explain it all when I arrived.  I just wish they'd have a plan set out rather than it being up to individual employees.
    What can I do to fix this screen?  I got this computer based off all the video and photo editing I do and notice it instantly.
    Side note, this isn't the same machine that did it before either.  When I got my computer back from repair, they had forgotten to plug in the part that has the backlit keyboard.  Then when that was fixed, the right side USB didn't function.
    The Macbook also had image "ghosting" or retention issues.   I hear that can be fixed via software though rather than being just hardware? I don't notice that as much as the little dent however. My display is LP154WT1-SJA1.

    I have a MacBook Pro (Retina, 13-inch, Late 2013) and just noticed this today in a similar location - from center, mine is about two inches right and one inch up.  I thought it was a dead pixel after cleaning it and then realized it was a little dent.  The location, when the notebook is closed, corresponds to the flat area between the Command key and Trackpad.
    I take very good care of my MacBook and there are certainly no rocks on my keyboard when I close the lid!  The screen stands off the keyboard when closed due to the raised trim so this should not have been the cause.  I can't think of any other way this might have happened in my situation, though I guess anything is possible.
    The effects of this dent are quite visible now in certain circumstances - on a dark background it looks like a little clump of stuck, lit pixels and on a light background it looks like a clump of dead pixels.  Too bad, since I bought this, my first Mac, partly for its amazing screen.

  • Has anyone else had the screws fall out of the bottom of 2012 2013 Macbook Pro Retina?

    Apple tried to repair my Macbook Pro Retina when I first got it. They took the back off, replaced the motherboard (which was not the problem), and returned it to me the next day (via FedEx). When I got the machine back, half of the screws on the back shell were falling out... and one was in crooked. Apple told me to take my machine to the authorized computer repair place to have the screws tightened. The screws were tightened and now, they are falling out again! I've read about needed some sort of locktight product to put the screws back in. I don't understand why an authorized repair place would not do this the first time! Can you tell me what the process should be on replacing the screws in the bottom (shell) of the Macbook Pro Retina? I've heard that the shell should be replaced when the new screws are put in. Is this true? (I have AppleCare and will take my machine in next week for repair.... again!) Thanks!

    The first repair (when they thought logic board was bad) was a mail-in to Apple. They are the ones that did not re-apply the screws properly and they were falling out when I took computer out of the cardboard shipping box. Called Apple. They said take it to Computer Guys (only auth Apple repair here). Now, a new Mac store in the mall has opened. I think I will take it there this time since it was not done properly at the Computer Guys last time (however, Apple didn't put them back in properly in the FIRST place! Gee. I have Applecare and will stay with Apple repair only. Thanks! I appreciate everyone's input. It has been really helpful! The only reason I have not taken it to an Apple Store is because it is 3 hours away. I will see what this new Mac store has to offer. Oh... and, Apple Support did absolutely nothing for me! Did not even apologize for not fixing it properly the first time... and costing me time and money (as my computer is part of my job). Thanks again! Did Apple do this on purpose to keep us from repairing our own machines? I've seen so many complaints online and I imagine there will be more to come as the machines age and people try to make repairs themselves. Crazy.

  • How do I upgrade (via Apple) SSD (to 500 GB or 1 TB) on Macbook Pro Retina 13-inch, Late 2012

    How do I upgrade (via Apple) SSD (to 500 GB or 1 TB) on Macbook Pro Retina 13-inch, Late 2012.
    I want to know how much Apple will charge for this (if they even do this since I don't see it on their website).

    Apple does not upgrade parts of a machine - they'll have it repaired under warranty, but no upgrades. You can, however, take it to an authorized service provider; no idea how much they would charge.
    You can also do this yourself - here is an installation video:
    http://eshop.macsales.com/installvideos/macbookpro_13_retinadisplay_late12_unibo dy_ssd/
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  • MacBook Pro Retina 15" : LG display issues. Some help??

    I have a MacBook Pro Retina 15 "mounting an LG Display. Currently it seems to work perfectly and shows no lack of ghosting of the image. But if from there to a year I'll have problems will Apple recognize them and would provide the repair warranty?
    I mean, does Apple recognize the ghosting problem with LG displays?
    Thank you for helping me!

    No they do not. In fact just the opposite. Some with LG displays and ghosting have been told by Apple it is normal and all screens do it. When in fact they do not.
    Buy Applecare extended warranty. Otherwise when your 1 year standard warranty runs out and you have any problems with that retina you might as well throw it away. The cost to fix that unit, should a problem of any type become apparent, will be close to buying a new unit. All the parts are either soldered to the logic, Mother, board or glued into the aluminum case parts. The few parts that aren't are the logic board itself, the WiFi/Bluetooth daughter card, the fans & heatsink system and the proprietary SSD that plugs into a socket on the logic board.
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  • Green flashing Facetime screen on Macbook Pro Retina.

    Long story: Purchased my Macbook Pro Retina in July 2012. No problems until 8 months later. At that time the computer would freeze and I would get the beach ball and have to re-start. I took it in for repairs, they replaced the logic board and reinstalled the OS. After that, whenever doing FT with my fiance in GA to his Macbook Pro, we initially get about 20-30 minutes of clear FT, then his image freezes, then the background around him flashes green, and the the FT screen goes completely green. My image down in the corner is fine, only his is affected. He can see me perfectly from his end and we both can hear each other. When I call him back, everything is fine again for about 2-20 minutes (it varies) before the problem happens again. I am I am now on my second replacement Macbook Pro Retina, but still same problem with FT. Apple is working on it over the phone. Today we tried FT together (me and the apple person) but she covered her camera--so no moving images on her end. Apple wants to see if the problem happens while doing FT with someone else. I am working on that now. What will this prove? I am so frustrated with all the time and energy this is taking on my part.
    Please, please, O please...any input would be appreciated.

    Unable to make or receive FaceTime calls after April 16, 2014

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