Macbook Pro Retina trackpad doesnt click

I have only had my MBP retina for just under 2 weeks and the trackpad has gone a little weird. When i press down on the trackpad on the left side to click on something, it makes a distinct 'click' noise which is normal. But on the right side of the trackpad it doesnt do this. you cant press it down at all. It still presses something on the screen. I know it something really small but it is really annoying.
Has anyone had this problem before? I really dont want to take it back to the store as it took me 3 whole days to install adobe suite software and orgaise all my files
Thanks

Mine is from December 2012. ANd i had just now the same, no click sound on right click op pad.
What i just did and it helped, and yes i do travel with it so the reason it happened that the thin chassis was bend a bit. I am calling apple bout this. But i took the left and right corner (front) and bend it slightly down. Put the machine on your knee and push gently!!! GENTLY!!!!! down on the right front and right left corner. I guess the chassis in the middle was now slightly bend back and the clicking sound and the functionalty is back in the pad.
WEIRD SOLUTION, I KNOW! But it helped.... But best, call apple and swop....

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Macbook Pro Retina Trackpad Issue

Has anyone had any issues with the Macbook Pro Retina Trackpad going to sleep. Whenever I start or restart my Macbook up and try to click on my User name to log in, the trackpad doesn't work. I have to navigate with the keypad and hit return. This also happens sometimes when I am using it as well, and I have use 2 fingers to press the Apple logo and then put the computer to sleep and wake it up again to get the trackpad to work. Any ideas what is causing this? I did initially think it was a program I installed called NoSleep, but I have since uninstalled this and still the same problems, although I have installed a similar program called Lid Sleep, but don't think this would cause a problem.
Thanks for any suggestions.

You have some type of hardware fault, IMHO. Best to take it to Apple hand have it checked out.

Macbook pro retina trackpad won't click

Macbook Pro retina display 10.8.4 2.7 ghz i7:
Trackpad started to not respond to click by mechanicle nor touch inputs. Seems to happen after waking up from sleep and after a period of time reverts to normal function. Used the Pram reset and it does not make a difference. Observations I have noted:
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2) Track pad does not respond while in different users accounts
3) Track pad always responds in the option startup
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Try a Safe Mode startup and see if it works ok while in that mode. Hold down the Shift key before the startup chime. Will take awhile longer to finish startup. Will only load Apple system extensions while in this mode. http://support.apple.com/kb/HT1564
If it works ok in Safe, means you have installed some third-party software interfering with the trackpad. You'll have to do some sleuthing to determine which.

Macbook Pro Retina Trackpad scrolls wrong way

IR and yellow screen issues aside !...
my new macbook pro retina (with Mountain Lion already installed) has an issue with scrolling. It came with 'reverse' scrolling i.e. moving your fingers down the trackpad makes the screen move upwards and vice-versa. I find this confusing so I went to the system prefs to change it. Under the 'Scroll and Zoom' tab the first option is 'Scroll direction: natural - content tracks finger movement'. This is what I wanted. But curiously, this option was already checked, and giving me the reverse scroll direction! I unchecked it, so technically I should now have the reverse direction, but then I had the natural direction?!
Ok, so it's not so much of a problem, as I can change the direction. But obviously it is the wrong way around. Just wondered if anyone else had discovered this on their MBPr and if so, can it be corrected?
Thanks!

Un check that setting. What Apple thinks is Natural is Backwards from what every other person in the world thinks and Knows it is.

MacBook Pro retina trackpad not working

I purchased a MacBook pro with retina display two days ago and today the trackpad is not working. The mouse will not move or click. Everything else appears to be working correctly. I am using the 15" model if that makes any difference. Please let me know if there is something simple I am missing as I am a new Mac user and have minimal experience with these computers

Any hardware related issues should be brought to the attention of Apple.
A Mac can be returned within 14 days of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best.

Macbook Pro Retina Trackpad shoots down and left

I bought my MacBook Pro less than 90 days ago. OS X Yosemite. I thought that the trackpad issue (it shoots down and left whenever it feels like it) was due to sensitivity...or perhaps my fingers/hand may be too close to the pad. So I turned all trackpad options off except for the double click and scroll. I also turned off devices that could be interfering with the Macbook - or removed them from the vicinity of my machine. I turned off bluetooth capability.
Still, when I'm using the trackpad...sure enough within a minute the curser swings down the to the left.
As I'm gamer this really ***** - I'll be playing a game and suddenly my screen is minimized and I'm scrambling to open it up again. I'll play the game for another two or three minutes and wooo...there goes my curser! Honestly, it's driving me nuts. This is a brand new machine.
Another Mac owner suggested that I buy a mouse. I haven't used a mouse since I owned a desk top. I just want this machine to work!

It could be connected to interference from other electronics in the immediate area. If you think that is unlikely and you have access to an authorised Apple outlet or store it would be best to take it back and have them sort it. It is under warranty so should cost nothing.

2011 MacBook Pro 15" Trackpad missing clicks and spontaneously releasing

Last week I received a new MacBook Pro at work. It seems to have an issue with the trackpad.
Specifically, clicks are not always recognized, and sometimes while I'm dragging a window the trackpad will release the click spontaneously, even though I haven't removed my thumb.
The problem seems to be that even though I hear and feel the tactile "click" response from the trackpad, the internal button isn't actually getting depressed. Likewise, sometimes the internal button will release early, before the tactile "click" you normally get when you remove your finger from the trackpad. If I use a firmer press, it seems to work all the time.
I did take the laptop in to the Genius Bar at my local Apple Store, but they just told me it was normal and to press harder. Now, I've been using apple laptops for a long time, and I use the Magic Trackpad on my desk, so I disagree - It definitely does not feel normal to me. I don't think I should have to remember to "press harder". I'm used to the tactile click response indicating that a click has occurred, and now I can't. I have to feel the click, and then keep pressing harder to be guaranteed that my click is noticed.
Has anybody else had this problem?

Last week I received a new MacBook Pro at work. It seems to have an issue with the trackpad.
Specifically, clicks are not always recognized, and sometimes while I'm dragging a window the trackpad will release the click spontaneously, even though I haven't removed my thumb.
The problem seems to be that even though I hear and feel the tactile "click" response from the trackpad, the internal button isn't actually getting depressed. Likewise, sometimes the internal button will release early, before the tactile "click" you normally get when you remove your finger from the trackpad. If I use a firmer press, it seems to work all the time.
I did take the laptop in to the Genius Bar at my local Apple Store, but they just told me it was normal and to press harder. Now, I've been using apple laptops for a long time, and I use the Magic Trackpad on my desk, so I disagree - It definitely does not feel normal to me. I don't think I should have to remember to "press harder". I'm used to the tactile click response indicating that a click has occurred, and now I can't. I have to feel the click, and then keep pressing harder to be guaranteed that my click is noticed.
Has anybody else had this problem?

My macbook pro retina trackpad wont work...

Two week old macbook book pro with retina.. all of a sudden I cant click on my trackpad and my external mouse (usb wireless microsoft) cant right click either.. was working fine for about a week and suddenly stopped.. Im having no trouble with the left click but nothing with the right.. looking for help, thanks

The mouse I can't help, but if the trackpad won't physically click when pressed, it means some debris got stuck between the trackpad itself and the surrounding aluminum case. There is a minuscule gap all around and if a crumb, a large speck of dirt, etc., got lodged in there, will prevent it from returning to its unpressed "up" state.
Take a strong lamp and carefully examine it. If it is the case, a blast or two from one of those "compressed air" duster cans may do the trick of dislodging the contaminant and restoring functionality. Try pressing down firmly while blowing.
Or take it back to the Store and hope the Geniuses aren't too cranky and don't brush you off with a "cosmetic or user induced defect, not covered" lame excuse.

Macbook Pro Retina trackpad help.

Hi I just got my mbpr 15'' ( 2013 model) probably less than a month ago and I must say I love it. However lately the track pad has been erractic and jumping here and there, right clicking when you click the left side, sometimes left clicking when you hit the right side, and not moving in mid mouse swipe wh en your finger trails across it. I'm not sure if it's driver related. But I doubt it. Especially a problem when clicking left to grab a scroll ( like on the side of a webpage) to bring it up or down, it might right click on it's own.
I want to see if anybody else has ts issue or if there's a driver fix. I live an hour away from a Mac store and will go if I have to though.

@ Linc Davis can you please answer my question? https://discussions.apple.com/message/22007498#22007498

Cant install elements 9 on macbook pro retina. no optical drive

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You can download the trial version of the software using the link below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml

Despite EFI update, Trackpad unresponsive on MacBook Pro Retina (Late 2013)

Tonight (Nov 11), my trackpad stopped working completely on my MacBook Pro Retina (Late 2013 - OS X 10.9). It does not seem to notice anything (clicks, movement, scrolling, etc.). Also my keyboard has stopped working once.
I have the Macbook Pro EFI Firmware Update (Version 1.3), which was apparently installed as of November 8th. I've read that it is supposed to fix the problem, which is odd because the issue did not start for me until after I had the update. Would be grateful for some help. Thank you.
(Currently, I'm using my Logitech Cordless Click Optical Mouse as a replacement.)

I also have experienced the same problem even though I have installed the update.
I have asked Apple to ring me for a discussion today, however, not sure what can be done if the fix doesn't do what its supposed to do.
Happy days (my first Macbook pro) not so happy!!!
I would be grateful for any thoughts as to how I can prevent the lockups
Regards
Berniejd

TS5296 MacBook Pro (Retina, 15-inch, Late 2013): Keyboard and Multi-Touch trackpad unresponsive

Brand new Macbook PRO Retina 15inch. (1 day old) Running 10.9
EFI 1.2 installed.
Keyboard/trackpad hangs when using the left USB.
The EFI update 1.3 apparently fixes this issue for the 13inch macbook pro.
I have a 15inch macbook pro. The EFI update 1.2 does not resolve this issue for me.
Whenever I plug something into the left USB, after the 2nd or 3rd time, the keyboard and trackpad become unresponsive. To get the keyboard/trackpad back again, I must restart the machine.
This is what the consol says:
Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
Nov 12 11:29:56 leaf kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
I cannot install the EFI update 1.3 as I get an alert "This software is not supported on your system." I assume because it was made only for the 13inch.
Is this a hardware or firmware issue? If it's only firmware, why does this issue only affect some users? If it's hardware, should I just return this macbook?

I can reproduce the behavior at will. I just have to plug in the tablet on the left USB board, reboot the tablet, disconnect the cable and reconnect. At that moment the trackpad and keyboard will both freeze.
This is the complete sequence of console logs I have
20/11/13 22:58:38,000 kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired
20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=544[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=550[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 22:58:38,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 22:58:38,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=551[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 22:58:38,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
20/11/13 22:58:38,915 hidd[71]: MultitouchHID: device bootloaded
20/11/13 22:58:40,401 WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "Trasferimento file Android" for over 1.00 seconds. Server has re-enabled them.
20/11/13 22:58:40,957 WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "Trasferimento file Android" after 1.56 seconds (server forcibly re-enabled them after 1.00 seconds)
20/11/13 22:58:52,000 kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0xb400 ****
20/11/13 22:58:58,187 sandboxd[556]: ([177]) mds_stores(177) deny file-read-data /private/var/root/Library/Preferences/.GlobalPreferences.plist
20/11/13 22:58:58,393 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e3] flags: 0x8 binding: FileInfoBinding [0x2ed] - extension: jpg, UTI: public.jpeg, fileType: ????.
20/11/13 22:58:58,394 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:128 scale: 1
20/11/13 22:58:58,454 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e5] flags: 0x8 binding: FileInfoBinding [0x345] - extension: pdf, UTI: com.adobe.pdf, fileType: PDF .
20/11/13 22:58:58,455 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: pdf, UTI: com.adobe.pdf, fileType: PDF request size:128 scale: 1
20/11/13 22:58:58,457 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e7] flags: 0x8 binding: FileInfoBinding [0x2ef] - extension: txt, UTI: public.plain-text, fileType: ????.
20/11/13 22:58:58,457 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: txt, UTI: public.plain-text, fileType: ???? request size:128 scale: 1
20/11/13 22:58:58,518 com.apple.IconServicesAgent[303]: main Failed to composit image for binding VariantBinding [0x1e9] flags: 0x8 binding: FileInfoBinding [0x347] - extension: pdf, UTI: com.adobe.pdf, fileType: ????.
20/11/13 22:58:58,519 quicklookd[558]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: pdf, UTI: com.adobe.pdf, fileType: ???? request size:128 scale: 1
20/11/13 22:59:06,399 Console[561]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
20/11/13 22:59:53,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 22:59:54,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
20/11/13 22:59:54,099 hidd[71]: MultitouchHID: device bootloaded
20/11/13 23:00:06,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:00:06,000 kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
20/11/13 23:00:06,659 hidd[71]: MultitouchHID: device bootloaded
20/11/13 23:00:32,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:00:45,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=575[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 23:00:46,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=581[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 23:00:46,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=582[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:00:46,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=588[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=594[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 23:01:33,000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=595[ksadmin] final status 0x0, allow (remove VALID)ing page
20/11/13 23:01:33,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:01:34,000 kernel[0]: AppleUSBMultitouchDriver::message - kIOUSBMessagePortHasBeenReset.
20/11/13 23:01:38,604 WindowServer[105]: disable_update_timeout: UI updates were forcibly disabled by application "Trasferimento file Android" for over 1.00 seconds. Server has re-enabled them.
20/11/13 23:01:39,393 WindowServer[105]: common_reenable_update: UI updates were finally reenabled by application "Trasferimento file Android" after 1.79 seconds (server forcibly re-enabled them after 1.00 seconds)
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe0004051 - retrying
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest for reportID 0xac returned with result 0xe000404f - retrying
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDriver::_deviceSetReport - DeviceRequest returned error 0xe000404f (interface 1, reportID 0xac, payload 2
20/11/13 23:01:48,000 kernel[0]: AppleUSBMultitouchDebug: _deviceSetReport returned an error in configureDataMode
Disconnecting the tablet doesn't resolve the issue. A reboot does. I still have to try if the workaround posted by Apple for the MBP-13 Late 2013 (close the lid and reopen after a few minutes) would work here too.

Keyboard and Multi-Touch trackpad may become unresponsive on MacBook Pro (Retina, 15-inch, Late 2013)

Folks,
I have exacly same sympton described here on my 5 day old 15 inc macbook pro.
http://support.apple.com/kb/TS5296
MacBook Pro (Retina, 13-inch, Late 2013): Keyboard and Multi-Touch trackpad may become unresponsive
Has anone tried to apply this patch on 15 inc ?
Kind Regards,
Neroshige

The patch is only for MBP late 2013 13 inch. 15 inch is not able to install this patch
I'm facing this problem intermittently.
When my keyboard & trackpad went unresponsive, I plug in my USB keyboard and the keyboard & trackpad went back normal.
I search the web and somebody highlight it may due to connector to keyboard/trackpad appear to be curled.
Not sure is hardware problem or software bug...

I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

I just purchased a MacBook Pro Retina. Checked my OSX and it is version 10.8.1... trying to find a way to upgrade to a higher version. In the app store it doesnt show the update nor downloading the new Mountain Lion OXS doesnt work. Please help

hienn,
Not yet. There was an upgrade page to 10.8.2 for the late 2012 models but it's down now. I have to assume that Apple pulled it because of some bugs. I would look for something next week, more likely than not. In the meantime, the OP should be good with 10.8.1 until the update shows up again.
Clinton

Bizarre cursor and trackpad on MacBook Pro Retina

On my new MacBook Pro Retina the cursor has started jumping all over the place without my doing anything, and the trackpad responds erratically, if at all. I've done all the easy stuff - this occurred suddenly. Others? Fixes?

For hardware related issues reset PRAM and SMC
Reset PRAM. http://support.apple.com/kb/PH4405
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

Macbook Pro Retina trackpad doesnt click

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