Macbook Pro Retina Trackpad shoots down and left

I bought my MacBook Pro less than 90 days ago. OS X Yosemite. I thought that the trackpad issue (it shoots down and left whenever it feels like it) was due to sensitivity...or perhaps my fingers/hand may be too close to the pad. So I turned all trackpad options off except for the double click and scroll. I also turned off devices that could be interfering with the Macbook - or removed them from the vicinity of my machine. I turned off bluetooth capability.
Still, when I'm using the trackpad...sure enough within a minute the curser swings down the to the left.
As I'm gamer this really ***** - I'll be playing a game and suddenly my screen is minimized and I'm scrambling to open it up again. I'll play the game for another two or three minutes and wooo...there goes my curser! Honestly, it's driving me nuts. This is a brand new machine.
Another Mac owner suggested that I buy a mouse. I haven't used a mouse since I owned a desk top. I just want this machine to work!

It could be connected to interference from other electronics in the immediate area. If you think that is unlikely and you have access to an authorised Apple outlet or store it would be best to take it back and have them sort it. It is under warranty so should cost nothing.

Similar Messages

Macbook Pro Retina Trackpad Issue

Has anyone had any issues with the Macbook Pro Retina Trackpad going to sleep. Whenever I start or restart my Macbook up and try to click on my User name to log in, the trackpad doesn't work. I have to navigate with the keypad and hit return. This also happens sometimes when I am using it as well, and I have use 2 fingers to press the Apple logo and then put the computer to sleep and wake it up again to get the trackpad to work. Any ideas what is causing this? I did initially think it was a program I installed called NoSleep, but I have since uninstalled this and still the same problems, although I have installed a similar program called Lid Sleep, but don't think this would cause a problem.
Thanks for any suggestions.

You have some type of hardware fault, IMHO. Best to take it to Apple hand have it checked out.

My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?

My Macbook Pro just randomly shuts down and I have to plug it into power to be able to turn it back on. Anybody got any suggestions?

Troubleshooting: My computer won't turn on
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?

My Macbook Pro Retina display heats up and makes a certain sea wave like noise. what could the issue be?

You should have a backup in the first place. If you don't, buy an external drive (they're inexpensive these days) and make a Time Machine or a clone backup (using Carbon Copy Cloner).
Then take your machine to your local Apple Store or an AASP and let them diagnose the computer. See if they can isolate what may possibly be making the 'clicking' sound.
Clinton

The screen on my MacBook Pro Retina has horizontal lines and has a brightness flicker every few seconds since june 2013 upgrade of airport utility.

The screen on my MacBook Pro Retina has horizontal lines and a flicker every few seconds this happened after this weeks Airport Utility 6.3 upgrade.

Hi John,
I would take your machine into a Apple service center. Its highly likely a hardware issue. The most likely issue being the display has failed. If there is no external damage to the machines display they will replace the whole display under warranty for you.

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

After logic board replacement and software update, MacBook Pro is spontaneously shutting down and preventing restart. Inconsistent ability to restart after multiple tries. What is going on?

Hard drive sensor or logic board failure.
Try a SMC Reset, only thing I can help.
http://support.apple.com/kb/ht3964
Check your tones with this sounds like it's not recognizing the RAM, perhaps it's not seated well or making a bad connection or it's defective.
http://support.apple.com/kb/ht1547
Take it back. three times a charm

Macbook pro retina trackpad won't click

Macbook Pro retina display 10.8.4 2.7 ghz i7:
Trackpad started to not respond to click by mechanicle nor touch inputs. Seems to happen after waking up from sleep and after a period of time reverts to normal function. Used the Pram reset and it does not make a difference. Observations I have noted:
1) Track pad does not respond in the user selection screen
2) Track pad does not respond while in different users accounts
3) Track pad always responds in the option startup
4) Track pad does not respond while in recovery mode
5) When selecting windows bootcamp trackpad always responds
It seems to me that the trackpad is having a software issue within Mac OSX and it is not an issue with the hardware. I tried to install the Trackpad update 1.0 but I get an error stating that it is not for this type of computer.

Try a Safe Mode startup and see if it works ok while in that mode. Hold down the Shift key before the startup chime. Will take awhile longer to finish startup. Will only load Apple system extensions while in this mode. http://support.apple.com/kb/HT1564
If it works ok in Safe, means you have installed some third-party software interfering with the trackpad. You'll have to do some sleuthing to determine which.

Macbook Pro Retina Trackpad scrolls wrong way

IR and yellow screen issues aside !...
my new macbook pro retina (with Mountain Lion already installed) has an issue with scrolling. It came with 'reverse' scrolling i.e. moving your fingers down the trackpad makes the screen move upwards and vice-versa. I find this confusing so I went to the system prefs to change it. Under the 'Scroll and Zoom' tab the first option is 'Scroll direction: natural - content tracks finger movement'. This is what I wanted. But curiously, this option was already checked, and giving me the reverse scroll direction! I unchecked it, so technically I should now have the reverse direction, but then I had the natural direction?!
Ok, so it's not so much of a problem, as I can change the direction. But obviously it is the wrong way around. Just wondered if anyone else had discovered this on their MBPr and if so, can it be corrected?
Thanks!

Un check that setting. What Apple thinks is Natural is Backwards from what every other person in the world thinks and Knows it is.

Macbook Pro Retina 2012 shuts down when selecting Recovery HD !!

Hello guys,
I tried to reboot my macbook pro retina 2012 and I held down "Option" key while my macbook was restarting but it won't be able to access into the Disc Utility Menu.
So I really need help to get my macbook format the hard drive, reinstall OS 10.x.x ( any suggestion?). Thank you for reading my post and I look forward a good answer.

Restart the computer and hold down the COMMAND and R keys to boot from the Recovery HD. If that does not work, then you either have a defective Recovery HD or a failing hard drive.
What you can do is this:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

I got a new MacBook Pro Retina Display 15 inch and it hangs a lot and video window stops working randomly while editing

Interval Since Last Panic Report: 177216 sec
Panics Since Last Report:          1
Anonymous UUID:                    3E21F002-A48E-5050-6C20-1DB0AAA94D06
Tue Sep 3 11:32:45 2013
panic(cpu 6 caller 0xffffff7fb0898f1a): "GPU Panic: [<None>] 3 3 5f 1d 0 8 0 3 : NVRM[0/1:0:0]: Read Error 0x001226c4: CFG 0x0fd510de 0x00100406 0xc0000000, BAR0 0x103000000 0xffffff81227b2000 0x0e7150a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff815a1ea420 : 0xffffff802e61d626
0xffffff815a1ea490 : 0xffffff7fb0898f1a
0xffffff815a1ea560 : 0xffffff7faed7af1e
0xffffff815a1ea620 : 0xffffff7faee4f12d
0xffffff815a1ea660 : 0xffffff7faf177d9f
0xffffff815a1ea680 : 0xffffff7faf14e715
0xffffff815a1ea750 : 0xffffff7faf14eaf0
0xffffff815a1ea7c0 : 0xffffff7faeecb275
0xffffff815a1ea910 : 0xffffff7faeeca5f9
0xffffff815a1eaa20 : 0xffffff7faf118d9a
0xffffff815a1eaaf0 : 0xffffff7faf11fe17
0xffffff815a1eab80 : 0xffffff7faf1163cb
0xffffff815a1eabf0 : 0xffffff7faf116634
0xffffff815a1eac40 : 0xffffff7faf17221a
0xffffff815a1eacb0 : 0xffffff7faee77a75
0xffffff815a1eacd0 : 0xffffff7faed81d50
0xffffff815a1ead80 : 0xffffff7faed7f7d0
0xffffff815a1eaf80 : 0xffffff7faed8110a
0xffffff815a1eb050 : 0xffffff7fafda28be
0xffffff815a1eb110 : 0xffffff7fafd9fc9a
0xffffff815a1eb130 : 0xffffff7fafda14be
0xffffff815a1eb260 : 0xffffff7fafd9fb56
0xffffff815a1eb2c0 : 0xffffff7fafd9f677
0xffffff815a1eb370 : 0xffffff7fafdd3141
0xffffff815a1eb5b0 : 0xffffff7fafdd6b12
0xffffff815a1eb630 : 0xffffff7fafdd6982
0xffffff815a1eb680 : 0xffffff7fafdc9353
0xffffff815a1eb690 : 0xffffff7fafdccabf
0xffffff815a1eb800 : 0xffffff7fafdcc5ce
0xffffff815a1eb830 : 0xffffff7fafd958fe
0xffffff815a1eb840 : 0xffffff7fafd8f3a3
0xffffff815a1eb880 : 0xffffff7fafdc71c3
0xffffff815a1eb8d0 : 0xffffff7fafd8ca71
0xffffff815a1eb910 : 0xffffff7fafd81c4d
0xffffff815a1eba90 : 0xffffff7fafdb2f0f
0xffffff815a1ebb50 : 0xffffff7fafd808c8
0xffffff815a1ebba0 : 0xffffff802ea66e69
0xffffff815a1ebbc0 : 0xffffff802ea68410
0xffffff815a1ebc20 : 0xffffff802ea65e2f
0xffffff815a1ebd70 : 0xffffff802e698c01
0xffffff815a1ebe80 : 0xffffff802e620b3d
0xffffff815a1ebeb0 : 0xffffff802e610448
0xffffff815a1ebf00 : 0xffffff802e61961b
0xffffff815a1ebf70 : 0xffffff802e6a6536
0xffffff815a1ebfb0 : 0xffffff802e6ce9e3
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7fb088b000->0xffffff7fb089dfff
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA 08]@0xffffff7fb0886000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
            dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7fb0872000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7faf780000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7faed05000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7faecc2000
         com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7faed 19000->0xffffff7faefbefff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7faed05000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7faecc2000
         com.apple.nvidia.gk100hal(8.1.2)[8007AA34-6789-37E9-B069-A414AA26C6B6]@0xffffff 7faefca000->0xffffff7faf2fbfff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7faed 19000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
         com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7fafd6e0 00->0xffffff7fafe3bfff
            dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7faed 19000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7faed05000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faec83000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7faecc2000
BSD process name corresponding to current thread: VLC
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide:     0x000000002e400000
Kernel text base: 0xffffff802e600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 11238298072610
last loaded kext at 7218150502781: com.apple.driver.AppleUSBCDC     4.1.23 (addr 0xffffff7fb09e9000, size 16384)
last unloaded kext at 7286064061841: com.apple.driver.AppleUSBCDC     4.1.23 (addr 0xffffff7fb09e9000, size 12288)
loaded kexts:
com.nvidia.CUDA     1.1.0
com.apple.filesystems.smbfs     1.8.4
com.apple.driver.AppleHWSensor     1.9.5d0
com.apple.driver.AudioAUUC     1.60
com.apple.iokit.IOBluetoothSerialManager     4.1.4f2
com.apple.filesystems.autofs     3.0
com.apple.driver.AppleMikeyHIDDriver     122
com.apple.driver.ApplePlatformEnabler     2.0.6d1
com.apple.driver.AGPM     100.12.87
com.apple.driver.X86PlatformShim     1.0.0
com.apple.driver.AppleHDA     2.3.7fc4
com.apple.driver.AppleMikeyDriver     2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.1.4f2
com.apple.driver.AppleIntelHD4000Graphics     8.1.2
com.apple.GeForce     8.1.2
com.apple.driver.AppleUpstreamUserClient     3.5.10
com.apple.driver.AppleSMCLMU     2.0.3d0
com.apple.driver.AppleLPC     1.6.0
com.apple.driver.AppleMuxControl     3.4.5
com.apple.driver.AppleMCCSControl     1.1.11
com.apple.driver.AppleIntelFramebufferCapri     8.1.2
com.apple.iokit.IOUserEthernet     1.0.0d1
com.apple.Dont_Steal_Mac_OS_X     7.0.0
com.apple.driver.ApplePolicyControl     3.4.5
com.apple.driver.AppleSMCPDRC     1.0.0
com.apple.driver.AppleUSBTCButtons     237.1
com.apple.driver.AppleUSBTCKeyboard     237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1
com.apple.BootCache     34
com.apple.driver.XsanFilter     404
com.apple.driver.AppleUSBHub     5.5.5
com.apple.driver.AppleSDXC     1.4.2
com.apple.iokit.IOAHCIBlockStorage     2.3.1
com.apple.driver.AirPort.Brcm4331     615.20.17
com.apple.driver.AppleAHCIPort     2.5.2
com.apple.driver.AppleUSBEHCI     5.5.0
com.apple.driver.AppleUSBXHCI     5.6.0
com.apple.driver.AppleEFINVRAM     1.7
com.apple.driver.AppleSmartBatteryManager     161.0.0
com.apple.driver.AppleACPIButtons     1.7
com.apple.driver.AppleRTC     1.5
com.apple.driver.AppleHPET     1.8
com.apple.driver.AppleSMBIOS     1.9
com.apple.driver.AppleACPIEC     1.7
com.apple.driver.AppleAPIC     1.6
com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0
com.apple.nke.applicationfirewall     4.0.39
com.apple.security.quarantine     2.1
com.apple.driver.AppleIntelCPUPowerManagement     196.0.0
com.apple.iokit.IOSerialFamily     10.0.6
com.apple.kext.triggers     1.0
com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.5
com.apple.driver.DspFuncLib     2.3.7fc4
com.apple.iokit.IOAudioFamily     1.8.9fc11
com.apple.kext.OSvKernDSPLib     1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport     4.1.4f2
com.apple.iokit.IOAcceleratorFamily     74.5.1
com.apple.driver.AppleSMBusPCI     1.0.11d0
com.apple.nvidia.gk100hal     8.1.2
com.apple.NVDAResman     8.1.2
com.apple.driver.X86PlatformPlugin     1.0.0
com.apple.driver.AppleBacklightExpert     1.0.4
com.apple.driver.AppleSMBusController     1.0.11d0
com.apple.driver.AppleHDAController     2.3.7fc4
com.apple.iokit.IOHDAFamily     2.3.7fc4
com.apple.iokit.IOSurface     86.0.4
com.apple.iokit.IOBluetoothFamily     4.1.4f2
com.apple.driver.AppleSMC     3.1.4d2
com.apple.driver.AppleGraphicsControl     3.4.5
com.apple.driver.IOPlatformPluginFamily     5.3.0d51
com.apple.iokit.IONDRVSupport     2.3.7
com.apple.iokit.IOGraphicsFamily     2.3.7
com.apple.driver.AppleThunderboltDPInAdapter     1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily     1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.6
com.apple.driver.AppleUSBMultitouch     237.3
com.apple.iokit.IOUSBHIDDriver     5.2.5
com.apple.driver.AppleUSBMergeNub     5.5.5
com.apple.driver.AppleUSBComposite     5.2.5
com.apple.driver.AppleThunderboltNHI     1.7.8
com.apple.iokit.IOThunderboltFamily     2.4.0
com.apple.iokit.IOUSBUserClient     5.5.5
com.apple.iokit.IO80211Family     530.4
com.apple.iokit.IONetworkingFamily     3.0
com.apple.iokit.IOAHCIFamily     2.3.1
com.apple.iokit.IOUSBFamily     5.6.0
com.apple.driver.AppleEFIRuntime     1.7
com.apple.iokit.IOHIDFamily     1.8.1
com.apple.iokit.IOSMBusFamily     1.1
com.apple.security.sandbox     220.3
com.apple.kext.AppleMatch     1.0.0d1
com.apple.security.TMSafetyNet     7
com.apple.driver.DiskImages     345
com.apple.iokit.IOStorageFamily     1.8
com.apple.driver.AppleKeyStore     28.21
com.apple.driver.AppleACPIPlatform     1.7
com.apple.iokit.IOPCIFamily     2.7.3
com.apple.iokit.IOACPIFamily     1.4
com.apple.kec.corecrypto     1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14200000 / 1

OWC sells an “Envoy Pro Update Kit” along with their rMBP SSD upgrades.
http://eshop.macsales.com/shop/SSD/OWC/Air-Retina/Apple-MacBook-Pro-Retina-2012- Drive-Internal-Flash
Use their live chat line to ask about purchasing the upgrade kit separately.
You will need torx T5 and pentalobe screwdrivers available at hardware stores in in this handy toolkit.
$17 Toolkit: http://eshop.macsales.com/item/NewerTech/TOOLKIT14/
(They may be included with the upgrade kit.)
Tutorials are at OWC (macsales.com) Crucial.com and ifixit.com.
http://eshop.macsales.com/installvideos/macbookpro_15_retinadisplay_mid12_unibod y_ssd_l/
One trick: When you remove the bottom case take note of which screws go in which holes. They differ in length.
Message was edited by: hands4

MacBook Pro (Retina, 15-inch, Late 2013) LEFT USB PORT DISFUNTION

MacBook Pro (Retina, 15-inch, Late 2013) : Constantly disconnected and reconnected from my iPhone while using the left USB port. Is this a rare accident?

If the iPhone works correctly on the other port, then the fault lies within the MBP. Bring it in for service.
Ciao.

Macbook pro Retina suddenly shuts down

I've bought a macbook pro retina 15" about 2 weeks ago and it suddenly shut itself down today. I believe I heard a short circuit sound. The macbook is quite hot, so I assumed that it was overheating. But I still can turn it on and It has been working perfectly until now. Is anyone has the same experience? Should I bring it back to the store asking them to check on it?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

I bought a macbook pro retina ME665 in Dubai, and 3 month later its display stopped working properly.some white lines appeared on it and display itself became white and black. Can anybody suggest what should I do to fix this problem?

In October 2013 I was on Vacationin Dubai and bought there Macbook pro retina ME665. I returned to Kyrgystan (home town) and for New Year I was away for a week. When I came back i found that the dispaly of my laptop became white and black, some lines appeared on it. Everybody in my family told me that no one has dropped my laptop or done anything that can cause this problem. there is no any service provider of apple in my country. WIl, the international warranty cover this case? I bought this laptop not from apple store,but in a simple store and I lost reciept.

Put the Serial Number in here...
https://selfsolve.apple.com/agreementWarrantyDynamic.do
to see if it is registered with Apple..
And see here for Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57

Hello, I have a MacBook pro retina 13" early 2013, and i am not sure if I can use a 4k2k display Monitor with my Macbook, please help!

Hello, I have a MacBook pro retina 13" early 2013, 2,6 GHz Intel Core i5 and Intel HD Graphics 4000 1024MB,
and i am not sure if I can use a 4k2k display Monitor with my Macbook, please help!

Hello, Righten.
Thank you for visiting Apple Support Communities.
I understand that you want to know if your MacBook Pro will support a 4k display. Here is an article that will answer your question.
Using 4K displays and Ultra HD TVs with your Mac
Cheers,
Jason H.

Macbook Pro Retina 13'' - Power button and sleep mode

I just updated my Mac, which is the latest Macbook Pro Retina 13''. All of a sudden, it refuses to enter sleep mode when I press the power button, which worked perfectly fine before the update. I now have to manually enter sleep mode from the monitor. After entering sleep mode, It works fine to press the power button to make it work again, but not reverse. Why?
Thanks in advance!

I have this problem as well. Worked perfectly before I updated to OS X Mavericks (10.9.2).
Now I have to hold the power button in for it to sleep or click on it for a few times. But there is no problem when I'm going to wake the computer up, just a single push and it works fine. Is this a software issue or a hardware issue? Any respond from Apple regarding this issue and how to solve it? Or should i contact my retailer?
MAcbook Pro Retina 13'
Processor 2.6 GHz Intel Core i5
Memory 8 GB 1600 MHz DDR3
Graphics Intel Iris 1024 MB

Macbook Pro Retina Trackpad shoots down and left

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