Macbook pro (retina) wont boot - can't get to recovery

I'm having a bizarre problem with my Macbook pro retina 15".
I was using bootcamp/booted into windows and playing Star wars the old republic when the machine suddenly froze, then the display started going into lots of squares of multiple colours.
When I try to boot in to OSX it freezes after the apple logo and the small cirle stops. If I try get to the recovery by pressing cmd + r the same thing happens. I've also tried using the internet recovery option, the same thing happens after it connects to my wifi etc.
If I press alt during bootup to get to the different drives to boot from, the icons (i.e. OSX or bootcamp) are displayed but are slightly brown and look a bit distorted. If I select bootcamp and try to boot into windows the squares/distorted screen issue starts again.
I have also tried booting from a mountain lion install usb i made - same probelm as above: freezes after apple logo.
I've also tried resetting the PRAM/NVRAM or whatever its called.
Does anyone have any ideas I can try as I can't call Apple care til Monday now?
Thanks

Nope. Your only option is to take it to an Apple Genius Bar as your system is FUBAR. More then likely a hardware problem from over heating.

Similar Messages

  • My macbook pro retinal wont boot up

    hi
    i wanted to install windows 8 to my macbook using boot camp.
    after partition and  burn the ios image to my usb drive. just before installing my windows 8. i click on cancel during installation of windows deal to in sufficient time as i have to go to work.
    after i clicked on cancel button. mac should reboot. but now it is showing me a grey screen and after sometimes it says "insert a boot media and hit any keyto boot up."
    so i insert my windows 8 usb drive again and hit any key. the keyboard is not responding and windows is not rebooting.
    any solution to this? i do not  wan to visit apple service center as that  is too troublesome.
    i searched online, they said press and hold on "option key" allow me to boot bak to mac.
    i will try tat when i am bak home.
    any alternative solution?
    will my data lose? i does not have a lion installation disk

    anyone noes?

  • Macbook pro retina wont boot

    A week old laptop refuses to boot have tried everything availiable online still no luck!
    Are apple skiming on quality?

    Many thanks, will try and get it replaced if lucky as get back to London on the 13th of January as presently in Kenya. Was happy with my original bought last year which has worked flwlessly so picked another for my daughter, however having it die in less than ten days is a pain as gave it to her as a Christmas present.
    What is the procedure when you book a genius appointment?
    Are they supposed to get it working while you wait?
    If they cant manage this do they replace the same machine?
    Any advice is highly appreciated.
    Thanks in advance

  • Macbook pro retina - how cold can it get?

    Anyone know the temperature tolerances of these computers?  I had one out in the cold and it crashed.  I don't know what the temperature was but probably easily -10 or -15 C.  It took a while but it did eventually cause a kernel panic and I don't know why.
    Thanks.

    See at the left side of this page > http://www.apple.com/batteries/notebooks.html
    Macs work between 10 and 35ºC and they should be stored between -25ºC to 45ºC. However, note that these temperatures are so dangerous for your Mac. The optimum temperature is 22ºC and tempertures lower than 10ºC are dangerous

  • My macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

    my macbook pro will not boot. It gets the grey screen with the apple until the bar is half way across and then shuts down. The only screen I can get to is in safe mode and I don't know what to do with that

    Mac OS X: Gray screen appears during startup - Apple Support

  • MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

    Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

    Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
    Run the Startup Manager to select Startup disk:  http://support.apple.com/kb/HT1310
    If those did not work your disk may be sick or dying.  The top priority at this point is to make a backup copy of your data.
    Check the health of the disk.  Boot in Recovery Mode (Boot, Command-R).  Run Disk Utility.  Click on the upper left disk icon.  Does the S.M.A.R.T. status say “Verified”?  If not the disk/SSD is unhealthy and needs to be replaced.  Even if it does not show “Verified” you can still attempt a backup. 
    Click on the icon indented below, usually called “Macintosh HD” and Verify Disk.  If it finishes with a green “OK” message then all is well with the disk.  If it shows errors in red then you have found a problem to address once the system is backed up.  Do not attempt software repairs until you have secured the data.
    If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable.  A trip to an Apple store for confirmation would be in order.
    If you have an external disk drive you can use as a backup drive then do so.  If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one.  Any 1 TB external drive will do.
    Assuming it is still breathing you can try to recover the data without booting from the sick disk. 
    Reformat the external disk.  (This will erase all data on the external disk.)
    Boot in Recovery Mode.  Start Disk Utility.  Plug in the new disk.  Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
    Partition Layout > Single Partition
    Name: Emergency Recovery 1 (or whatever name you wish to use)
    Format: Mac OS Extended (journaled)
    Options… > GUID Partition Table > OK
    Apply
    Select the Restore tab.
    Drag the old system volume (Macintosh HD) to Source.
    Drag the new disk volume (Emergency Recovery 1) to Destination.
    Click on Restore.
    It may take a long time for the backup.
    If that will not complete post back for other emergency data recovery methods, including those from a brody.
    If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk.  If it does not finish with a green OK message try to repair it once or twice more.  If it repairs with a green OK message, will it boot normally?  If not, boot from the Recovery Partition and reinstall OS X.
    If it is still not healthy, post back for further instructions.

  • My macbook pro retina wont recognize my external hard drive

    my macbook pro retina wont recognize my external hard drive.
    i opned the hard drive in the past on my computer and used it alot.
    one time when i took it out i forgot to eject it, and since then when ever i conect it it would never show up on my computer or ever recognize the device.
    please help me!

    For starters try a PRAM reset.
    DALE

  • I bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

    i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

    They announced it; sorry, no free Lion:
    "The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request."

  • Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx.

    Hello, this might be a basic question, but how do you open QuickTime to record a new webinar? I have a new MacBook Pro with Yosemite and can only get QuickTime to appear in Finder but not actually open to allow me to record something new. Thx.

    Hi Winterwilly,
    Welcome to Apple Support Communities. 
    The article linked below answers your question of how to use QuickTime to record something on your MacBook Pro’s screen.
    QuickTime Player 10.x: Record your computer’s screen
    Cheers,
    -Jason

  • If i bought a macbook pro on 4 juin,can i get the upgrade of new max os lion free?

    if i bought a macbook pro on 4 juin,can i get the upgrade of new max os lion free?
    i buy it directly from the apple store.

    Might be a discount voucher near-term, to match up with past programs.  That would positively scream "epic win" in addition to being a really nice gesture by Apple.  But this is an educated guess.
    We still have to find out how 10.4 and 10.5 holdouts from late '06-mid '09 (and y'all know who y'all are, ladies and gents) are going to get Lion based on the only system requirement of a 64-bit CPU.  I suspect a Mac Box Set refresh would be in order for this task. 
    Also: how would one reinstall Lion "clean" if, say, the hard disk flips out or one just doesn't want excess baggage gumming up his machine?   Recovery partitions assume the worst won't happen.
    Unfortunately, this also leaves the earlier '06 Macs on life support and effectively kills off all prior Macs with PowerPC chips, so to anybody with a Core Duo or G-series chip, Apple wants you upgrading hardware--NOW!
    Nate

  • MacBook Pro Retina Wont Connect back to Monitor

    Hey Everyone,
    I have a MacBook Pro Retina Early 2013 15in that is running OS X Yosemite - 10.10.2 - Graphics Card: NVIDIA GeForce GT 650M 1024 MB
    At Work for the past 1.5 years i have been connecting to a Dell Monitor via a DVI to HDMI Cable to use as my primary screen and have never had any issues. During the day I often present on the projector in the BoardRoom a Dell 4610X using a direct HDMI cable.
    The issue: Ever since I have updated my laptop to Yosemite, every time i connect my macbook to my monitor after its been connected to the projector it will no longer connect. The monitor will recognize that there is something connected but it wont show anything. Even if i try another display in the office the same thing happens. The issue will always resolve if i restart the computer.
    Recently I had an issue with the Logic Board and it was replaced by an Apple Certified repair shop. This issue was happening even before the logic board was replaced and it is still having the same issues now, so I don't believe its an hardware issue.
    Although this issue is not critical, its a nuisance to re-start my laptop each time i get back to my desk after a meeting in the boardroom...
    I would high appreciate some help on this!!
    Thanks in Advance

    Something else to check ..
    Open System Preferences > Network then select the Wi-Fi tab.
    Drag the school wi fi network name to the top of the list.
    You can open System Preferrences by clicking the System Preferences icon in your Dock
    Or click System Preferences from your Apple menu icon top left in your screen.
    Or, from your Applications folder.
    message edited by;  cs

  • Macbook Pro Retina wont connect to college wifi

    I just recently purchased a new macbook pro retina and was really excited to use it at school and for classes.  Well at my school when you select the network, it will connec to it, and once it connects a popup window will come up in your browswer and you will type in a username and password.  once you do this you can use the internet.  Well i try to connect with my laptop and it wont bring up the popup window and will just show an ! over the wifi signal display.  When i open network preferences it says its connected, but i can access the internet.  the IT guy at my school tried for hours, and get get it (although he didnt know much about macs) and i cant seem to get it either.  Can anymore help me?

    Something else to check ..
    Open System Preferences > Network then select the Wi-Fi tab.
    Drag the school wi fi network name to the top of the list.
    You can open System Preferrences by clicking the System Preferences icon in your Dock
    Or click System Preferences from your Apple menu icon top left in your screen.
    Or, from your Applications folder.
    message edited by;  cs

  • Macbook Pro Retina - Dual boot vs warranty question

    If I buy a brand new Macbook Pro Retina, and half its irreplacable pcie SSD and dual boot Mac OS X and Archlinux via bootcamp following the Archwiki, will I lose or limit my warranty towards Apple?

    Vegita, not necessarily... You can easily revert a Mac to its factory defaults with little to no work, so I'd say go ahead and play.

  • MACBOOK PRO RETINA WONT TURN ON!!!!!!

    I cant turn on my macbook pro retina its just stuck with the white display and the apple logo... PLEASE HELP ITS VERY IMPORTANT IM WRITING A TERM PAPER DUE TOMORROW

    Try a SMC reset:
    http://support.apple.com/kb/HT3964
    Ciao.

  • There is already installed mavericks on my macbook pro retina 15 inch but ı want to create recovery disk

    Hey guys ı really need your help. I bought macbook pro retina 15 inch 2 weeks ago and it came with installed mavericks of course but ı want to create a recovery disk and to do that ı need to download mavericks installer from app store but when i click to download mavericks from appstore purchased part ı get a message says " Your purchasing process couldn't complete. OS X Mavericks cant be installed to this computer." How can ı solve this problem!??

    One way around tis is to borrow a Mac that can run Mavericks and then the download will work.  You can use these instructions:
    http://www.macworld.com/article/1167857/how_to_make_a_bootable_mountain_lion_ins tall_drive.html
    Though they are for Mt. Lion, the same steps will work.
    Ciao.

Maybe you are looking for

  • WiFi works at home not abroad

    I have a 2g iPod Touch. I verified that I coudl connect via wifi from home and from a public wifi location before leaving on a trip to UK. However once I left I could never get net access on nay public or pasword wifi spot. I could get connected acco

  • ITunes 7 stops playing...

    Not sure why but for some reason IT7 just stops playing. Well... It shows the song is still playing but no sound. If I pause and un-pause it comes back on. It does this constantly. Any ideas why? Any help would be appreciated.

  • Resizing clips in drop zones with motion 5.04

    Can someone please help me resize clips in the dropzones.  When I drag the clip into the dropzone it show as too high up causing the head of my subject to be cut off as an example.  I do not see anywhere that shows a "fit" option in the inspector or

  • Error in OASV (Transfer posting)

    Hi Experts, Help me on this I was doing transfer posting in OASV,got error message with respect to tax code Vo and created Vo with juridiction code  in the ststem and also checked setting in OBCL. Only inpux tax V0 is assigned. Now i am getting below

  • Aperture 3 - "insufficient disk space" on import

    I've just downloaded the Aperture 3 trial version and have immediately hit a problem. I'm running on a Mac Pro with 40GB free on the boot disk (where Aperture and it's library is installed) and I have a folder with 65GB of photos on another internal