Macbook pro running OS X 10.7.4 - need App Store

I'm running OS X 10.7.4 on an old Macbook Pro.
I'm trying to get the developers kit but need the App Store to do so.
What upgrade steps do I need to take to get me to a point where I can get the App Store?

You should already have it! If the icon is not in your Dock, check inside the Applications folder. Or you can reinstall your os by installing the combo update - OS X Lion Update 10.7.5 (Client Combo)
OSX Tips Installing the "combo" update

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HT1373 I downloaded Piezo to my iMac about a month ago. Now I can't download it to my laptop even though I have authorized the MacBook Pro in iTunes. When I open the App Store, the Piezo app indicates that I have to pay. How do I download Piezo to my lapt

I downloaded Piezo to my iMac about a month ago. Now I can't download it to my laptop even though I have authorized the MacBook Pro in iTunes. When I open the App Store, the Piezo app indicates that I have to pay. How do I download Piezo to my laptop, which I am entitled to do?

I'm running Snow Leopard on my iMac. I have a heap of documents that were created using an old word processor application called Apple Works and it wont work on Lion or Mt Lion. So I'm stuck with Snow leopard for the moment. I guess I can't use the new iPhoto either then...

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help

I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin

I can´t download skype to my new macbook pro, I can´t find it in the App Store, do you know why?

I can´t download skype to my new macbook pro, I can´t find it in the App Store, do you know why?

There are a number of developers who have chosen for various reasons not to offer their software through the Mac App Store, so don't assume that if an application is not in the App Store that the application is not available. It may well be available directly from the developer or some other download site. MacUpdate is a good resource for looking for applications:
http://www.macupdate.com
Regards.

TS2986 New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

New MacBook Pro will not download Mountain Lion. The App store simply has a dead download button. Any help?

If it's new, read. http://www.apple.com/osx/uptodate

I have 15" 2010 MacBook Pro running 10.6.8. I need to activate Bootcamp and install Windows 7. I ran software update. Does this update update Bootcamp? Or do I need to comb thru the 4 pages of updates and somehow determine which ones I need?

My goal is to activate Boot Camp and the install Windows 7 in 64 bit mode on my 15" MacBook Pro (mid 2010 model)
I have several questions:
1. I ran software update and am up to date. Does this mean that my yet to be activated Boot Camp ap is also up to date?
There are 4 confusing pages of updates listed at Apples website for Boot Camp. I am having a hard time understanding what I need and don't need. For example, what version of Boot Camp do I have? I have Boot Camp Assistant version 3.0.4. Does this mean I have Boot Camp ver 3?
2. The printed Boot Camp instructions do not explain the process of using downloaded Windows drivers; the instuctions only refer to drivers on the original disks. I have the original install disks from around mid 2010 but I am sure many things have been updated by now. Wouldn't the best idea be to download and install? But the instructions only cover using the original disks. How do I use downloaded drivers?

D_avid wrote:
1. I ran software update and am up to date. Does this mean that my yet to be activated Boot Camp ap is also up to date?
There are 4 confusing pages of updates listed at Apples website for Boot Camp. I am having a hard time understanding what I need and don't need. For example, what version of Boot Camp do I have? I have Boot Camp Assistant version 3.0.4. Does this mean I have Boot Camp ver 3?
You have Mac OS X Snow Leopard, so you are going to use Boot Camp 3 on Windows. After installing Windows 7 on your MacBook, insert the Snow Leopard DVD and install the Boot Camp drivers from here. Then, as the Boot Camp drivers that your Snow Leopard disc contain are outdated, open Apple Software Update on Windows to install the most recent Boot Camp drivers.
D_avid wrote:
2. The printed Boot Camp instructions do not explain the process of using downloaded Windows drivers; the instuctions only refer to drivers on the original disks. I have the original install disks from around mid 2010 but I am sure many things have been updated by now. Wouldn't the best idea be to download and install? But the instructions only cover using the original disks. How do I use downloaded drivers?
On Snow Leopard, you can only download the Boot Camp drivers for the Late 2010 MacBook Air. On Lion and Mountain Lion, you have to download the Boot Camp drivers for all the computers. If you try to download the Boot Camp drivers on Snow Leopard with your computer, you will get a message telling that there aren't any drivers to download for your MacBook Pro

How can I download windows onto a MAcbook Pro if it is not even in the app store?

How can I download windows onto a macbook pro if it is not even offered at the app store?

tlynch58 wrote:
How can I download windows onto a macbook pro if it is not even offered at the app store?
Am I the only one that see's the walled garden horror in that statement?
Go to a Office type store or online and buy a copy of Windows 7 Home Basic, Home or Pro (whatever) and stick the 64bit DVD into the computer.
You'll have to first learn about Bootcamp if your going to want to dual boot, it's complex and a hassle, but gives full hardware performance.
https://www.apple.com/support/bootcamp/
Another way is to first install VMFusion, Parallels or VirtualBox and then install Windows into that, Windows runs like a file in a window on OS X. You can run Windows programs in that, but it's not as powerful as BootCamp method, but more convenient for most normal (non-hardware taxing) programs.

After replacing the logic board in my Macbook Pro it will no longer connect to the App Store.

I recently had to replace the logic board in my early 11 Macbook Pro (first gen i7). With the release of Yosemite just a few weeks away I am trying to update from Snow Leopard 10.6.8 to Mavericks. I'm afraid if I don't after this update it will become much harder. I always lived by the rule if it ain't broke and for a long time Snow Leopard worked very well for what I needed to do. All my software is current and there are no updates pending. All my Keychain Access System Roots Certificates are good and I have no problems getting into iTunes. I thought it might be something on Apples end but after 36 hours it's still the same problem. When I try to open the App Store I get this:
Any ideas. I don't use the App Store that much but until this I had never had this problem before.
Thanks for the help.
-Chris

From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

Macbook Pro won't open any files, safari or app store

Hi, last night my macbook (15-inch, Late 2008) froze completely and wouldn't let me turn off or restart, so I had to wait until the battery ran out to reboot. When i rebooted it seemed the macbook had completely reset , all my files are all grouped under "all my files" instead of their designated folder, and the image of each file (e.g. usually a note if a song) had gone.
When trying to open a file it does not let me, the same goes for a few applications including Safari, App Store and programs i had bought previously.

This is what your problem is. You have received a MBP that has all of the App store applications registered under the sellers name.
You should have received the MBP with the original OSX disks so that you could set it up in your name and with your ID. Ask the seller if he has the original disks and a Snow Leopard retail disk. (10.6.8 is needed to install Lion, Mt. Lion, Mavericks or Yosemite)
If not, you will have to at the very least purchase a Snow Leopard disk from the Apple online store:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
You will have to install Snow Leopard and then run software update to upgrade it to 10.6.8.
If you connect a HDD to your MBP via USB, with this disk, you can install Snow Leopard on the external HDD.
Ciao.

I need Help. Macbook Pro won't install updates from the Mac App Store.

I am trying to update Evernote App on my Macbook Pro but instead I get this message,
"MZCommerce.JmsSendError_messageMZCommerce.JmsSendError_message"
What is going on? Can someone help me?

Hello, several people are reporting the same problem, a few fixes here, but nothing consistant...
https://discussions.apple.com/thread/4517675?tstart=0

MacBook Pro running slow. Etrecheck report is included here:

Problem description:
MacBook Pro running noticeably slower. Ran the Etrecheck app and results are below.
Maybe someone can read the tea leaves. I would be very grateful for any help.
EtreCheck version: 2.1.8 (121)
Report generated April 2, 2015 at 4:45:25 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (17-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,3
    1 2.4 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 191
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1920 x 1200
    AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 2 days 7:28:38
Disk Information: ℹ️
    Hitachi HTS547575A9E384 disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 748.93 GB (663.71 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 749.30 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [not loaded]    com.equinux.VPNTracker6 (6.9.2 - SDK 10.4) [Click for support]
        /System/Library/Extensions
    [loaded]    com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.equinux.VPNTracker6.agent.plist [Click for support]
    [loaded]    com.lobotomo.IPSecuritasDaemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Microsoft Database Daemon    Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
    Viscosity    UNKNOWN (missing value)
    USB Display Agent    Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
Internet Plug-ins: ℹ️
    AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
    Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Click for support]
    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        11%    mds
         7%    WindowServer
         4%    com.apple.WebKit.WebContent
         0%    fontd
         0%    ocspd
Top Processes by Memory: ℹ️
    223 MB    com.apple.WebKit.WebContent
    94 MB    Safari
    52 MB    WindowServer
    39 MB    com.apple.WebKit.Networking
    34 MB    mds
Virtual Memory Information: ℹ️
    773 MB    Free RAM
    1.05 GB    Active RAM
    974 MB    Inactive RAM
    1.17 GB    Wired RAM
    64.26 GB    Page-ins
    9.53 GB    Page-outs
Diagnostics Information: ℹ️
    Apr 1, 2015, 12:36:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-01-123629_[reda cted].crash
    Mar 31, 2015, 04:22:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-162201_[reda cted].crash
    Mar 31, 2015, 12:43:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-124310_[reda cted].crash
    Mar 31, 2015, 11:00:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-110046_[reda cted].crash
    Mar 31, 2015, 10:09:40 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-100940_[reda cted].crash
    Mar 31, 2015, 09:44:10 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-094410_[reda cted].crash
    Mar 31, 2015, 09:31:16 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-093116_[reda cted].crash
    Mar 31, 2015, 09:24:51 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092451_[reda cted].crash
    Mar 31, 2015, 09:20:50 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092050_[reda cted].crash
    Mar 31, 2015, 09:19:08 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091908_[reda cted].crash
    Mar 31, 2015, 09:18:02 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091802_[reda cted].crash
    Mar 31, 2015, 09:17:30 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091730_[reda cted].crash
    Mar 31, 2015, 09:17:18 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091718_[reda cted].crash
    Mar 31, 2015, 09:17:14 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091714_[reda cted].crash
    Mar 31, 2015, 09:17:07 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091707_[reda cted].crash
    Mar 31, 2015, 09:17:03 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091703_[reda cted].crash
    Mar 31, 2015, 09:16:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091652_[reda cted].crash
    Mar 31, 2015, 09:14:32 AM    Self test - passed

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

I have an Epson printer on a Wifi network. Windows 7 desktop and and HP Win 7 laptop (my wifes) print to it just fine. My MacBook Pro running Yosemite won't detect it, and I have the latest driver installed. No problem when I had a Canon...

I have an Epson printer on a Wifi network. Windows 7 desktop is running the network, and my wife's HP Win 7 laptop prints to it just fine. My MacBook Pro running Yosemite won't detect it, and I do have the latest driver installed. I didn't have a problem when I had a Canon Pixma on the network, but when I replaced it with the Epson nothing seems to work. I go to add a printer to the queue and only the FAX function of the printer shows up - not the WS-4530 print function. Does anyone out there have any suggestions? Please??? :-)

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

How do I use my Time Capsule to back up my wife's MacBook Pro running 10.4.

I just installed a Time Capsule. I've extended the range with two Airport Expresses. I've connected my MacBook running 10.6.3 to the wireless network. I've connected my wife's MacBook Pro running 10.4.11 to it. I've connected my wife's 3G iPhone to it and my first gen iPhone to it and our Apple TV to it. All devices can connect to the internet. I've connected the Time Capsule to the printer and printed wirelessly from both computers.
I've backed up my MacBook and seen that the Time Machine is backing up my MacBook as it should.
How do use the Time Capsule to back up my wife's MacBook Pro running 10.4.11? I've tried connecting them via ethernet cable and via USB cable. In both cases the Time Capsule failed to show up as an external drive and wasn't seen by the 10.4.11 back up utility.
How do people do this? (Other than convincing their wives to let them upgrade their MacBook Pro to 10.6.3?)

James Elliott1 wrote:
How do people do this? (Other than convincing their wives to let them upgrade their MacBook Pro to 10.6.3?)
That really is your best option. Sooner or later, you're going to have a problem with the "other" data on your Time Capsule, since the backups of your Mac will, eventually, fill up all the available empty space. That will, of course, limit the space available for the other backups.
There's a very cumbersome workaround in the blue box of #Q3 of the Using TIME MACHINE with a TIME CAPSULE *User Tip,* also at the top of this forum.
Another is to connect a USB drive to the Time Capsule, partition it if desired, and back up one Mac to it and the other to the TC's internal drive.

HT3986 How do I run an external monitor on a macbook pro running windows 7

How do I run an external monitor on a Macbook Pro running Windows 7

on my imac connecting a TB to dvi converter to my imac and to my 24" dell monitor was all it took
windows like osx saw the external monitor and let me clone to it or extend my desktop to it

Macbook pro running OS X 10.7.4 - need App Store

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