MacBook Pro running OS X 10.8.2 and iTunes 11 freezing
I am stymied with my MacBook Pro running OS X 10.8.2 and iTunes 11. Every time I start iTunes, after a few seconds I get the spinning beach ball and have to force quite. I have update to the newest iTunes. Any ideas or suggestions?
Chief55m,
Have you solved your probem?
I have been unable to use iTunes for the last week.
I notice reports of similar problems:
- iTunes 11.0.2 freezing when internet is connected.
https://discussions.apple.com/message/21530361#21530361
- iTunes 11 freezes my mac
https://discussions.apple.com/message/21514557#21514557
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Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
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Upgraded from 10.6.8 to Mavericks last week on my MacBook Pro running the 2.4 GHz i5 and it's painfully slow on start-up- I mean, 5 minutes or more, to be fully functional... Is this normal?
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
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something similar has been happening to me for a a couple weeks (even before the most recent update, but now is definitely worse) on my 2010 MacBook Air. Firefox freezes upon startup, and then freezes maybe every twenty minutes or so when I'm actively using it, staying frozen for at least a minute or two. it drives me crazy.
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Macbook Pro running slowly, bad crunchy(?) sound, and now shuts off randomly
Hi there,
I have an early 2011 13" Macbook Pro running OSX 10.8.4. For the past six months or so, my computer has been running relatively slowly. I brought it into a shop, but the guy couldn't figure out what was wrong with it. In the past two months or so, the sound has been terrible, whether it's watching youtube videos or listening to something on itunes or playing a game. it will sound fine, until like 30 seconds in when it will go all crunchy and garbled and terrible sounding. I don't know how else to describe it. Just now, my computer randomly turned off in the middle of me playing a game, and at first it wouldn't turn back on. I'm a little freaked out by that, as I'm a graduate school student and my computer is my life. I'm just trying to figure out what's wrong with it. :/
I've attached the crash report from the shut down here. Does anyone know what this means? Thanks for your help!
Interval Since Last Panic Report: 1191632 sec
Panics Since Last Report: 1
Anonymous UUID: C6E3BE7C-97DE-F1F4-8E38-E7E0F8024D03
Mon Sep 30 01:04:16 2013
Machine-check capabilities 0x0000000000000c07:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
7 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code: 0x0402
Model specific error code: 0x8100
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code: 0x0402
Model specific error code: 0x8100
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
rRun an Apple Hardware Test:
http://support.apple.com/kb/ht1509
You may have yo use the OPTION and D keys to start it.
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I cannot get on-line with Firefox. It simply will not open any page. I'm told it cannot make a connection. And yet both Safari and Chrome work fine, hence it is not a connection problem.
Moreover, when I started with Chrome, it offered me the option to export bookmarks, but only from Safari. Firefox never appeared in the import box
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* https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
Firefox cannot load websites but other programs can
* https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
Check and tell if its working. -
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Any ideas on a patch or fix for the Airplay mirroing feature to AppleTV? Home sharing to AppleTV is also broken after I upgraded to Mavericks 10.9.2.
Thanks.I do not get the Airplay icon on my Macbook's menu bar. I have checked the box in the Display settings to show mirroring options but still no icon. Airplay Display shows 'No device Detected'. Both AppleTV and MacBook Pro are on the same physical Network (192.168.1.0/24) and connected directly to my home ethernet switch (not wirelessly). I also made sure MacBook's Firewall is disable. Airplay feature use to work before upgrade to 10.9.2. As far as Home sharing from my AppleTV has a similar issue; it just does not find my MacBook after a while of loading and searching my music library. I am logged in to icloud on both devices (appletv and macbook). Also use to work before upgrade. Any ideas or recommendations. Thanks.
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I am a retired chap trying to help my grandson get into robotics. He wants to be able to write code to control an Arduino which in turn will control a number of solenoids. I used to design and build hardware and write control software (using Delphi O.O.) for space research equipment. I have MacBook Pro running OS X 10.7.9 and have access to an iMAC running OS X 10.6.8
We want to use C++ (unless anyone can tell us why this might be a bad move) and I have been told I need to install XCode. I looked into it and as far as I can glean, I have to install XCode 4 to be compatible with my MacBook. I downloaded XCode 4.6.2 and ended up with two files, namely :
xcode4620419895a.dmg
xcode4620419895a.dmg.part
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I clicked on Savefile and it downloaded. I was intrigued as to why this would work as it was exactly what I had done before. Out of interest I decided to issue the download again and this time it created a zero byte disk image and a "part" file of 1.6mB. I shall just have to put that behind me (accepting that I don't understand why one download should work and all the precious attempts should fail) and move on.
Thank you for your help (it was my eyesight that caused me to think my OS version was 10.7.9 - it is indeed 10.7.5) -
Unable to bind MacBook Pro (running 10.6 - Snow Leopard ) to Windows Server 2003 domain
Hi there, I've been working on this problem for a few hours now (and a few hours last Thursday) and don't feel I'm getting anywhere, so I'm reaching out for help....
My organisation has just purchased a new MacBook Pro, running Snow Leopard (OSX 10.6) and as a Technical Support Engineer I have been asked to configure it for an end user.
I am currently trying to join it to our corporate domain, which is a Windows Server 2003 domain operating at the Windows Server 2003 Native domain functional level.
The MacBook is configured to use DHCP, and has been assigned valid IP address, DNS servers etc by the DHCP server. It can resolve all names on our network, including the names of our domain controllers. When I use nslookup to resolve the name of the domain "my_domain.local" it returns a list of DC's on the domain, which would indicate to me that name resolution is working perfectly. It is using our primary DNS server, 'Ponus' to resolve these names - Ponus is also the Domain Controller in this site.
To attempt to join the MacBook to the domain I have created a computer account for it on the domain, in the Computers container. I have gone into System/Library/Core Services and run the Directory Utility.
In the directory Utility I have ticked Active Directory and clicked on it to edit. The 'Forest' field is greyed out and set to 'Automatic', in the 'Domain' field I have entered my_domain.local, which is the FQDN of my domain. I click Bind and when prompted enter my Domain Admin username and password (in the 'Create Computer Account in:' field it displays correctly as CN=Computers,DC=my_domain,DC=local.)
When I click OK I get the message: Invalid domain. An invalid Domain and Forest combination was specified. You should enter a fully qualified DNS name for the domain and forest (e.g., ads.company.com).
I have attempted writing the domain as my_domain.local, my_domain.local., MY_DOMAIN.LOCAL and MY_DOMAIN.LOCAL. but I get the same error each time. I have checked and rechecked DNS is resolving OK, and cannot see why it cannot find the Domain and Forest from the FQDN that I am entering. Even so I tried creating records in the hosts file on the MacBook to point to the main Domain Controller at this site (Ponus) but this didn't change anything.
I have seen a few people report the same issue online but the responses tend to fizzle out before anyone gets to the bottom of it. I have seen some indication that people with an understore (_) in their domain name, or with a .local domain name may experience issues with joining Mac hosts, however these details are very vague and if true there must be a workaround.
If anyone could help me with this I would greatly appreciate it, I'm running out of time to complete this work and have run out of things to try.
I have an inkling that this is due to the Mac for some reason not reading the SRV records for the DCs and LDAP in DNS, or to do with the Mac looking only at one SRV record (ie. there is one for a new DC that we haven't deployed yet), not being able to reach this and giving up, but I'm clutching at straws really with my limited knowledge of the Macs process for joining the domain.
Many many thanks,Hi there,
A simple suggestion , please make sure both MacBook Pro clock and the server clock are the same meaning the hour/Min/ sec both should match. A least difference of 3 seconds is fine.
I had faced this problem in many place and only solution was to match the time and it will bind immediatly. -
How do I use my Time Capsule to back up my wife's MacBook Pro running 10.4.
I just installed a Time Capsule. I've extended the range with two Airport Expresses. I've connected my MacBook running 10.6.3 to the wireless network. I've connected my wife's MacBook Pro running 10.4.11 to it. I've connected my wife's 3G iPhone to it and my first gen iPhone to it and our Apple TV to it. All devices can connect to the internet. I've connected the Time Capsule to the printer and printed wirelessly from both computers.
I've backed up my MacBook and seen that the Time Machine is backing up my MacBook as it should.
How do use the Time Capsule to back up my wife's MacBook Pro running 10.4.11? I've tried connecting them via ethernet cable and via USB cable. In both cases the Time Capsule failed to show up as an external drive and wasn't seen by the 10.4.11 back up utility.
How do people do this? (Other than convincing their wives to let them upgrade their MacBook Pro to 10.6.3?)James Elliott1 wrote:
How do people do this? (Other than convincing their wives to let them upgrade their MacBook Pro to 10.6.3?)
That really is your best option. Sooner or later, you're going to have a problem with the "other" data on your Time Capsule, since the backups of your Mac will, eventually, fill up all the available empty space. That will, of course, limit the space available for the other backups.
There's a very cumbersome workaround in the blue box of #Q3 of the Using TIME MACHINE with a TIME CAPSULE *User Tip,* also at the top of this forum.
Another is to connect a USB drive to the Time Capsule, partition it if desired, and back up one Mac to it and the other to the TC's internal drive. -
HT3986 How do I run an external monitor on a macbook pro running windows 7
How do I run an external monitor on a Macbook Pro running Windows 7
on my imac connecting a TB to dvi converter to my imac and to my 24" dell monitor was all it took
windows like osx saw the external monitor and let me clone to it or extend my desktop to it -
I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.
iTunes does not use the .xml it uses the .itl
If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one. -
Mid-2010 Macbook Pro running very hot
Hi all,
My mid-2010 Macbook pro is running very hot. On average CPU is 61-70 degrees Celsius, sometimes even more. I'm pretty bad at having lots of chrome tabs open and heavy multitasking, but even when I'm not temperature still ends up very high and fan rpm can get to over 6000. Heat seems to be concentrated to the lefthand side of the touchpad (battery area?). I'm running 10.9.3.
Current stats below from iStat pro widget (smcFanControl concurs with these temps), with only the following pic's activity running. Laptop currently balanced on two books (so airflow around the sides) which are in turn on my lap.
I have tried reseting the SMC with the shift-control-option-power method but it doesn't seem to have worked - instructions said to press and hold this, then release, then press power again to boot, but laptop boots up from this combination anyway.
Am I just doing something wrong or will this be an expensive trip to the apple store to fix?Hey happyhaskins,
If you are having an issue with your MacBook Pro running excessively hot, I would suggest that you troubleshoot using the steps in this article -
Mac notebooks: Operating temperature - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L
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