MacBook Pro running slow. Etrecheck report is included here:
Problem description:
MacBook Pro running noticeably slower. Ran the Etrecheck app and results are below.
Maybe someone can read the tea leaves. I would be very grateful for any help.
EtreCheck version: 2.1.8 (121)
Report generated April 2, 2015 at 4:45:25 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.4 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 191
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 2 days 7:28:38
Disk Information: ℹ️
Hitachi HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (663.71 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.equinux.VPNTracker6 (6.9.2 - SDK 10.4) [Click for support]
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.equinux.VPNTracker6.agent.plist [Click for support]
[loaded] com.lobotomo.IPSecuritasDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Viscosity UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% mds
7% WindowServer
4% com.apple.WebKit.WebContent
0% fontd
0% ocspd
Top Processes by Memory: ℹ️
223 MB com.apple.WebKit.WebContent
94 MB Safari
52 MB WindowServer
39 MB com.apple.WebKit.Networking
34 MB mds
Virtual Memory Information: ℹ️
773 MB Free RAM
1.05 GB Active RAM
974 MB Inactive RAM
1.17 GB Wired RAM
64.26 GB Page-ins
9.53 GB Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 12:36:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-04-01-123629_[reda cted].crash
Mar 31, 2015, 04:22:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-162201_[reda cted].crash
Mar 31, 2015, 12:43:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-124310_[reda cted].crash
Mar 31, 2015, 11:00:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-110046_[reda cted].crash
Mar 31, 2015, 10:09:40 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-100940_[reda cted].crash
Mar 31, 2015, 09:44:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-094410_[reda cted].crash
Mar 31, 2015, 09:31:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-093116_[reda cted].crash
Mar 31, 2015, 09:24:51 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092451_[reda cted].crash
Mar 31, 2015, 09:20:50 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-092050_[reda cted].crash
Mar 31, 2015, 09:19:08 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091908_[reda cted].crash
Mar 31, 2015, 09:18:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091802_[reda cted].crash
Mar 31, 2015, 09:17:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091730_[reda cted].crash
Mar 31, 2015, 09:17:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091718_[reda cted].crash
Mar 31, 2015, 09:17:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091714_[reda cted].crash
Mar 31, 2015, 09:17:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091707_[reda cted].crash
Mar 31, 2015, 09:17:03 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091703_[reda cted].crash
Mar 31, 2015, 09:16:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-31-091652_[reda cted].crash
Mar 31, 2015, 09:14:32 AM Self test - passed
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
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Macbook 13 running slow- etrecheck report confusion
Problem description:
macbook pro running slow
EtreCheck version: 2.1.8 (121)
Report generated March 31, 2015 8:13:35 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 657
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Time since boot: 0:6:21
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (320.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Applications/Kies.app
[not loaded] com.devguru.driver.SamsungACMControl (1.4.26 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.26 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.26 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.26 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.26 - SDK 10.6) [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Safari Extensions: ℹ️
AdBlock
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
1% helpd
1% fontd
0% diskmanagementd
0% SystemUIServer
Top Processes by Memory: ℹ️
275 MB Safari
86 MB WebProcess
39 MB mds
34 MB WindowServer
30 MB Finder
Virtual Memory Information: ℹ️
2.30 GB Free RAM
871 MB Active RAM
194 MB Inactive RAM
928 MB Wired RAM
205 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 08:06:47 PM Self test - passedFirst step would be to remove CleanMyMac as per developers instructions. Then remove Genieo Adware. Retest for better performance after removal.
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/ -
Macbook Pro Running Slow, EtreCheck results inside
Hi all,
I posted a question last week about my Macbook Pro running slow, pinwheel on Safari etc, I was asked to run etrecheck which I have but not sure if it is highlighting the issue or not, so I have included the results below.
If anyone could take a look and let me know if something jumps out at you.
Many thanks in advance
Results
Problem description:
Macbook Pro 2009, 2Gb RAM running slow, pinwheel very often.
EtreCheck version: 2.0.4 (89)
Report generated 16 October 2014 23:41:15 GMT+01:00
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 14 days 4:5:45
Disk Information: ℹ️
SAMSUNG HN-M101MBB disk0 : (1 TB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
MacOSX (disk0s2) / [Startup]: 999.35 GB (900.14 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 2
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.netbridge (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.vnic (10.0.2 27712 - SDK 10.7) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.16) Support
/System/Library/Extensions
[loaded] com.parallels.kext.usbconnect (10.0.2 27712 - SDK 10.7) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobePDFViewer: Version: 10.0.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
Safari Extensions: ℹ️
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
46% WebProcess
3% WindowServer
0% Safari
0% ps
0% SystemUIServer
Top Processes by Memory: ℹ️
749 MB WebProcess
107 MB Safari
28 MB WindowServer
21 MB mdworker
19 MB mds
Virtual Memory Information: ℹ️
223 MB Free RAM
838 MB Active RAM
429 MB Inactive RAM
388 MB Wired RAM
11.03 GB Page-ins
8.48 GB Page-outs
ThanksAre you running both VirtualBox and Parallels? The sad thing is that you've only 2GB of RAM - and your machine can be upgraded to 8GB which would, in your case, have a tremendous impact on the speed of your machine (I'm not certain why EtreCheck is saying that the 2GB of RAM is not upgradable).
2GB just isn't enough to run modern versions of OS X - not even the Lion OS that you're running now. If you want more performance from your machine, upgrade your RAM. You can go to the Crucial website or the OWC website and find the RAM that's right for your machine.
Good luck,
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
MacBook Pro Running Slow Etrecheck listed below
Problem description:
Mac running slow on line and off line. Any help with troubleshooting would be greatly appreciated!
EtreCheck version: 2.0.4 (89)
Report generated October 17, 2014 at 1:48:19 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 3:6:11
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (382.50 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 116.74 GB
Destinations:
新增磁碟區 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2013-11-06 22:10:48 +0000
Last backup: 2014-10-16 22:23:20 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 116.74 GB X 3)
Top Processes by CPU: ℹ️
1% fontd
1% hidd
0% com.apple.WebKit.WebContent
0% WindowServer
0% loginwindow
Top Processes by Memory: ℹ️
219 MB com.apple.WebKit.WebContent
185 MB Messages
116 MB mds_stores
112 MB com.apple.IconServicesAgent
103 MB Safari
Virtual Memory Information: ℹ️
1.05 GB Free RAM
1.84 GB Active RAM
733 MB Inactive RAM
679 MB Wired RAM
449 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My MacBook Pro running slow, EtreCheck
Hi,
I feel my MacBook Pro is booting very slowly compared to how it used to. Is there anything on my EtreCheck that seems unusual?
EtreCheck version: 1.9.12 (48)
Report generated 20 July 2014 15:17:17 BST
Hardware Information:
MacBook Pro (17-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.3 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1920 x 1200
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:6:15
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (168.34 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
HGST HDS5C4040ALE630 disk1 : (4 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 4 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
HGST HDS5C4040ALE630 disk2 : (4 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
disk2s2 (disk2s2) <not mounted>: 4 TB
Boot OS X (disk2s3) <not mounted>: 134.2 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Western Digital My Book Thunderbolt Duo
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) Support
[not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.6.0 - SDK 10.7) Support
[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) Support
[not loaded] jp.co.roland.RDUSB007ADev (1.0.0) Support
Problem System Launch Daemons:
[failed] com.apple.smbd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.charlessoft.pacifist.helper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
[loaded] com.sonos.smbbump.plist Support
[loaded] jp.co.canon.MasterInstaller.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items:
iTunesHelper
Dropbox
SugarSync
Copy
WDDriveUtilityHelper
SpeechSynthesisServer
GobblerHelper
NIHardwareAgent
WDQuickView
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 55 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions:
WasteNoTime: Version: 3.3.2
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) Support
3rd Party Preference Panes:
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Java Support
Native Instruments USB Audio Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 541.05 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 5
Oldest backup: 2013-10-09 13:03:57 +0000
Last backup: 2014-04-14 17:06:31 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 541.05 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
10% mds
3% WindowServer
1% mds_stores
1% hidd
1% fontd
Top Processes by Memory:
197 MB mds_stores
147 MB com.apple.IconServicesAgent
131 MB Finder
131 MB Google Chrome
82 MB Dropbox
Virtual Memory Information:
12.23 GB Free RAM
1.78 GB Active RAM
562 MB Inactive RAM
1.43 GB Wired RAM
388 MB Page-ins
0 B Page-outs
Thanks in advance.
LindaPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Macbook Pro Running Slow (2yrs old)
My macbook pro has been running slow for several months. I thought maybe it was because my 12yr old created a second user account, but I think I deleted it and I'm still having issues.
I downloaded a report from Etrequick and here is what it said:
Problem description:
Macbook pro running slow
EtreCheck version: 2.0.5 (90)
Report generated October 18, 2014 at 9:47:34 AM HST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 56 days 1:30:3
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (321.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Safari Extensions: ℹ️
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
16% mds_stores
2% WindowServer
0% CalendarAgent
0% com.culturedcode.thingsreminders
0% AppleSpell
Top Processes by Memory: ℹ️
146 MB Mail
99 MB Safari
79 MB mds_stores
52 MB Finder
52 MB installd
Virtual Memory Information: ℹ️
49 MB Free RAM
822 MB Active RAM
785 MB Inactive RAM
786 MB Wired RAM
61.22 GB Page-ins
2.10 GB Page-outsFirst, the worst way to try to fix a malfunctioning system is to upgrade the OS. Doing that will usually make the problem worse.
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro running slow lately:
- when programs are not opened
- after starting up the macbook
- when multitasking
- when writing sentences, it sometimes delays for 2/3 seconds (safari, mail, Word, ...)
--> hereby the report:
Can anyone help to understand this issue? Thx!
EtreCheck version: 2.1.1 (104)
Report generated 7 december 2014 13:45:16 CET
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:17:54
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (435.27 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.3.5) [Support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.5) [Support]
[not loaded] com.ploytec.hpaa06_rldjif2.driver (1.6.6) [Support]
Startup Items: ℹ️
Jaksta: Path: /Library/StartupItems/Jaksta
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.teamviewer.teamviewer.plist [Support]
[invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Dropbox Programma (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.1.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Safari Extensions: ℹ️
Extensions: No such file or directory
Audio Plug-ins: ℹ️
ReloopDJIF2: Version: Unknown [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Native Instruments USB Audio [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
29% com.apple.preferences.icloud.remoteservice
11% WindowServer
3% CVMCompiler
2% System Preferences
1% hidd
Top Processes by Memory: ℹ️
159 MB Finder
146 MB Safari
77 MB mds_stores
77 MB Microsoft Word
60 MB System Preferences
Virtual Memory Information: ℹ️
183 MB Free RAM
1.05 GB Active RAM
828 MB Inactive RAM
1.11 GB Wired RAM
6.39 GB Page-ins
335 MB Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 09:28:00 AM Self test - passed
Dec 6, 2014, 01:03:41 PM Finder_2014-12-06-130341_MacBook-Pro-van-Steven.crashDiskWarrior is a program that tries to repair low level directories that can get messed up. From their website ...
What is DiskWarrior?
DiskWarrior is the safest, most technologically advanced, most powerful utility to eliminate directory damage available for any computer.
There are other utilities that do similar things.
Looking for login items is probably a better bet. You do this by opening System Preferences and then looking into Accounts. From there you should see a tab for Login Items. There will be some things you want to keep. iTunes helper and some other helper files are actually nice to have around, but you may have things that look like total sludge. Get rid of those. If you aren't sure, try to google the name of the program and you will likely get some more info about it before destroying it. -
My MacBook Pro runs slow and freezes
Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
Thanks
EtreCheck version: 1.9.15 (52)
Report generated October 25, 2014 at 12:56:58 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
DELL E177FP 1280 x 1024 @ 60 Hz
System Software: ?
OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.security.syspolicy.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Problem System Launch Agents: ?
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
CheatSheet
Garmin Express Service
Dropbox
iTunesHelper
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
2% AppleIDAuthAgent
1% com.apple.WebKit.Plugin.64
1% Dropbox
0% Google Chrome
Top Processes by Memory: ?
123 MB Google Chrome
116 MB Google Chrome Helper
74 MB java
57 MB Safari
53 MB Finder
Virtual Memory Information: ?
50 MB Free RAM
1.12 GB Active RAM
1.09 GB Inactive RAM
1.03 GB Wired RAM
27.89 GB Page-ins
1.59 GB Page-outsHey VladimirGP,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M. -
Why is my Macbook Pro running slow after I downloaded the new Lion software? I have a 2.26 GHz intel core 2 duo? whats Wrong?
Spotlight may be indexing your drive(s). Click the Spotlight icon at the right of your menubar; if it shows things being indexed, that's at least some of the reason.
-
Macbook Pro Running Slow, Constant Force Quit and Hard Restart
Unlike other folks in this forum, my Macbook Pro has been on the downturn for the last several months, as opposed to suddenly having issues when I downloaded Mavericks or some other program. I try to shut it down regularly so it's not constantly running, close out programs as I finish with them, etc, but it still seems to be very bogged down. I did Etrecheck with some more details on the issues below:
Problem description:
Macbook Pro running slowly with a myriad issues, including:
-I often have to force quit applications to close them because when I try to close them regularly, I get the rainbow wheel.
-When my Mac goes to sleep, it sometimes will not respond when I try to wake it back up and I will have to hard restart to get it to do anything. When it DOES respond to me moving the mouse, it will take a minute or two to boot up, during which time I get the rainbow wheel, or it will be stuck on the sign in page but won’t allow me to click in the password box or type my password.
-I get a pop up asking me to install Java Runtime Environment every few hours, but when I try to download it, the website says it’s not compatible for Mac- yet I still get the notification on my computer all the time!
-When I am connected to Apple TV and my computer goes to sleep, the screen on my laptop won’t return to normal size, even though it is no longer displaying to the Apple TV.
-And those are just the ones I can think of off the top of my head…
EtreCheck version: 2.1.5 (108)
Report generated January 14, 2015 at 2:11:30 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 15:19:54
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (175.57 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.adobe.AdobeCreativeCloud.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] net.cloudpath.HelperTool.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
Slick Savings [Installed] Adware! [Remove]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chrome
5% WindowServer
2% hidd
2% Google Drive
1% loginwindow
Top Processes by Memory: ℹ️
168 MB Google Drive
155 MB Google Chrome
116 MB storedownloadd
103 MB Google Chrome Helper
99 MB Finder
Virtual Memory Information: ℹ️
211 MB Free RAM
1.43 GB Active RAM
1.22 GB Inactive RAM
778 MB Wired RAM
21.68 GB Page-ins
1.36 GB Page-outs
Diagnostics Information: ℹ️
Jan 12, 2015, 10:52:15 PM Self test - passed
Jan 12, 2015, 09:50:35 PM /Library/Logs/DiagnosticReports/Google Drive_2015-01-12-215035_[redacted].crash
Jan 12, 2015, 09:50:15 PM /Library/Logs/DiagnosticReports/Finder_2015-01-12-215015_[redacted].crash
Jan 12, 2015, 09:50:15 PM /Library/Logs/DiagnosticReports/SystemUIServer_2015-01-12-215015_[redacted].cra sh
Jan 12, 2015, 09:48:52 PM /Library/Logs/DiagnosticReports/loginwindow_2015-01-12-214852_[redacted].crash
Jan 12, 2015, 09:48:12 PM /Library/Logs/DiagnosticReports/WindowServer_2015-01-12-214812_[redacted].crashLinc,
Thanks for the help! Here's what Terminal spit out:
Start time: 21:55:54 01/18/15
Revision: 1152
Model Identifier: MacBookPro9,2
System Version: OS X 10.10.1 (14B25)
Kernel Version: Darwin 14.0.0
Time since boot: 2 days 2 seconds
System load
combined level = Bad
- battery level = Bad
FileVault: On
Diagnostic reports
2015-01-09 SystemUIServer crash
2015-01-09 WindowServer crash
2015-01-13 Finder crash*
2015-01-13 Google Drive crash
2015-01-13 SystemUIServer crash
2015-01-13 WindowServer crash
2015-01-13 com.apple.appkit.xpc.openAndSavePanelService crash
2015-01-13 loginwindow crash
2015-01-15 FaceTime hang
2015-01-16 FaceTime hang
2015-01-16 Pages crash
2015-01-18 WindowServer crash
* Code injection
Shutdowns
Jan 16 20:35:49 cause: -60
Jan 16 21:57:10 cause: -60
Jan 18 16:42:55 cause: -60
Log
Jan 16 21:44:34 pci pause: SDXC
Jan 16 21:52:39 com.apple.CGXPCServicesAgent: Service exited with abnormal code: 1
Jan 16 21:52:39 com.apple.WindowServer: Service exited due to signal: Bus error: 10
Jan 16 21:52:44 com.apple.iTunesHelper.13664: Service exited with abnormal code: 1
Jan 16 21:52:45 com.apple.Dock.agent: Service exited with abnormal code: 1
Jan 16 21:57:10 pci pause: SDXC
Jan 16 21:58:54 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
Jan 16 21:59:18 com.apple.xpc.launchd.domain.pid.BKAgentService.340: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
Jan 16 21:59:18 com.apple.xpc.launchd.domain.pid.BKAgentService.340: Path not allowed in target domain: type = pid, path = /Library/Frameworks/iTunesLibrary.framework/Versions/A/XPCServices/com.apple.iT unesLibraryService.xpc error = 147: The specified service did not ship in the requestor's bundle, origin = /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/XPCServices/com. apple.BKAgentService.xpc
Jan 16 22:03:13 process Creative Cloud[304] caught causing excessive wakeups. Observed wakeups rate (per sec): 175; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45404
Jan 16 22:30:12 PM notification timeout (pid 304, Creative Cloud)
Jan 16 22:30:12 PM notification timeout (pid 332, Adobe CEF Helper)
Jan 16 22:41:29 pci pause: SDXC
Jan 17 01:44:11 pci pause: SDXC
Jan 17 03:33:04 pci pause: SDXC
Jan 17 03:56:03 pci pause: SDXC
Jan 18 16:43:39 pci pause: SDXC
Jan 18 17:51:45 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
Jan 18 18:47:28 PM notification timeout (pid 304, Creative Cloud)
Jan 18 18:47:28 PM notification timeout (pid 332, Adobe CEF Helper)
Jan 18 18:50:58 PM notification timeout (pid 304, Creative Cloud)
Jan 18 18:50:58 PM notification timeout (pid 332, Adobe CEF Helper)
Jan 18 18:53:21 PM notification timeout (pid 304, Creative Cloud)
Jan 18 18:53:21 PM notification timeout (pid 332, Adobe CEF Helper)
Jan 18 20:51:41 com.facebook.videochat.NAME.updater: Service exited with abnormal code: 1
I/O per process: coresymbolicati (UID 0) is using 24 MB/s
Daemons
com.apple.AccountPolicyHelper
com.apple.AirPlayXPCHelper
com.apple.AmbientDisplayAgent
com.apple.AssetCacheLocatorService
com.apple.CodeSigningHelper
com.apple.CoreRAID
com.apple.CrashReporterSupportHelper
com.apple.DesktopServicesHelper
com.apple.DumpGPURestart
com.apple.DumpPanic
com.apple.FileCoordination
com.apple.FontWorker
com.apple.GSSCred
com.apple.GameController.gamecontrollerd
com.apple.IASUtilities.IASCloudConfigHelper
com.apple.IFCStart
com.apple.IOAccelMemoryInfoCollector
com.apple.IOBluetoothUSBDFU
com.apple.Kerberos.digest-service
com.apple.Kerberos.kadmind
com.apple.Kerberos.kcm
com.apple.Kerberos.kdc
com.apple.Kerberos.kpasswdd
com.apple.KernelEventAgent
com.apple.Localization.SetDefaultsService
com.apple.ManagedClient.cloudconfigurationd
com.apple.ManagedClient.enroll
com.apple.ManagedClient
com.apple.MobileFileIntegrity
com.apple.NetworkDiagnostics
com.apple.NetworkSharing
com.apple.PCIELaneConfigTool
com.apple.PerformanceAnalysis.animationperfd
com.apple.RFBEventHelper
com.apple.RemoteDesktop.PrivilegeProxy
com.apple.RemotePairTool
com.apple.ReportCrash.Root
com.apple.ReportPanicService
com.apple.SCHelper
com.apple.SubmitDiagInfo
com.apple.TMCacheDelete
com.apple.TrustEvaluationAgent.system
com.apple.UserEventAgent-System
com.apple.UserNotificationCenter
com.apple.WindowServer
com.apple.afpfs_afpLoad
com.apple.afpfs_checkafp
com.apple.airport.wps
com.apple.airportd
com.apple.alf
com.apple.appleseed.fbahelperd
com.apple.applessdstatistics
com.apple.apsd
com.apple.aslmanager
com.apple.audio.coreaudiod
com.apple.auditd
com.apple.authd
com.apple.autofsd
com.apple.automountd
com.apple.awacsd
com.apple.awdd
com.apple.backupd
com.apple.blued
com.apple.bluetoothReporter
com.apple.bluetoothaudiod
com.apple.bnepd
com.apple.bsd.dirhelper
com.apple.cache_delete
com.apple.cfprefsd.xpc.daemon
com.apple.cloudfamilyrestrictionsd
com.apple.cmio.AVCAssistant
com.apple.cmio.AppleCameraAssistant
com.apple.cmio.IIDCVideoAssistant
com.apple.cmio.VDCAssistant
com.apple.cmio.iOSScreenCaptureAssistant
com.apple.cmio.registerassistantservice
com.apple.configd
com.apple.configureLocalKDC
com.apple.coreduetd
com.apple.coreservices.appleevents
com.apple.coreservices.appleid.passwordcheck
com.apple.coreservices.launchservicesd
com.apple.coreservicesd
com.apple.corestorage.corestoraged
com.apple.corestorage.corestoragehelperd
com.apple.coresymbolicationd
com.apple.ctkd
com.apple.cvmsServ
com.apple.diagnosticd
com.apple.discoveryd_helper
com.apple.diskarbitrationd
com.apple.diskmanagementd
com.apple.displaypolicyd
com.apple.distnoted.xpc.daemon
com.apple.dpaudiothru
com.apple.dpd
com.apple.dspluginhelperd
com.apple.dvdplayback.setregion
com.apple.dynamic_pager
com.apple.eapolcfg_auth
com.apple.efilogin-helper
com.apple.emond.aslmanager
com.apple.emond
com.apple.familycontrols
com.apple.findmymacd
com.apple.findmymacmessenger
com.apple.fontd
com.apple.fontmover
com.apple.fseventsd
com.apple.gkreport
com.apple.gssd
com.apple.hdiejectd
com.apple.hidd
com.apple.iBooksX-SecureUserDefaults
com.apple.icloud.findmydeviced
com.apple.iconservices.iconservicesagent
com.apple.iconservices.iconservicesd
com.apple.ifdreader
com.apple.installandsetup.systemmigrationd
com.apple.installd
com.apple.installer.osmessagetracing
com.apple.iokit.ioserviceauthorized
com.apple.kcproxy
com.apple.kextd
com.apple.kuncd
com.apple.locationd
com.apple.lockd
com.apple.logind
com.apple.loginwindow.LFVTracer
com.apple.loginwindow
com.apple.logkextloadsd
com.apple.mbicloudsetupd
com.apple.mdmclient.daemon
com.apple.metadata.mds.index
com.apple.metadata.mds.scan
com.apple.metadata.mds.spindump
com.apple.metadata.mds
com.apple.msrpc.lsarpc
com.apple.msrpc.mdssvc
com.apple.msrpc.netlogon
com.apple.msrpc.srvsvc
com.apple.msrpc.wkssvc
com.apple.nehelper
com.apple.nesessionmanager
com.apple.netauth.sys.auth
com.apple.netauth.sys.gui
com.apple.netbiosd
com.apple.networkd
com.apple.networkd_privileged
com.apple.networking.discoveryd
com.apple.newsyslog
com.apple.nfsconf
com.apple.nfsd
com.apple.nis.ypbind
com.apple.nlcd
com.apple.noticeboard.state
com.apple.notifyd
com.apple.nsurlsessiond_privileged
com.apple.nsurlstoraged
com.apple.ocspd
com.apple.opendirectoryd
com.apple.periodic-daily
com.apple.periodic-monthly
com.apple.periodic-weekly
com.apple.pfctl
com.apple.pfd
com.apple.platform.ptmd
com.apple.powerd.swd
com.apple.powerd
com.apple.preferences.timezone.admintool
com.apple.preferences.timezone.auto
com.apple.printtool.daemon
com.apple.racoon
com.apple.revisiond
com.apple.rpcbind
com.apple.sandboxd
com.apple.scsid
com.apple.secinitd
com.apple.security.agentMain
com.apple.security.authhost
com.apple.security.syspolicy
com.apple.securityd
com.apple.securityd_service
com.apple.sessionlogoutd
com.apple.smb.preferences
com.apple.softwareupdate_download_service
com.apple.softwareupdatecheck.initial
com.apple.softwareupdated
com.apple.speech.speechsynthesisd
com.apple.spindump
com.apple.stackshot
com.apple.statd.notify
com.apple.storagekitd
com.apple.storereceiptinstaller
com.apple.suhelperd
com.apple.syslogd
com.apple.sysmond
com.apple.systemadministration.writeconfig
com.apple.systemkeychain
com.apple.systempreferences.install
com.apple.systemstats.analysis
com.apple.systemstats.daily
com.apple.systemstatsd
com.apple.taskgated-helper
com.apple.taskgated
com.apple.tccd.system
com.apple.thermald
com.apple.ucupdate.plist
com.apple.uninstalld
com.apple.unmountassistant.sysagent
com.apple.usbd
com.apple.usbmuxd
com.apple.var-db-dslocal-backup
com.apple.vsdbutil
com.apple.warmd
com.apple.watchdogd
- status: -43
com.apple.wdhelper
com.apple.wifid
com.apple.wirelessproxd
com.apple.wwand
com.apple.xpc.smd
com.google.keystone.daemon
com.oracle.java.Helper-Tool
com.vix.cron
net.cloudpath.HelperTool
org.cups.cupsd
org.ntp.ntpd
org.postfix.master
Agents
com.adobe.AAM.Scheduler-1.0
com.adobe.ARM.UUID
com.adobe.AdobeCreativeCloud
com.apple.AOSHeartbeat
com.apple.AOSPushRelay
com.apple.ATS.FontValidator
com.apple.ATS.FontValidatorConduit
com.apple.AddressBook.AssistantService
com.apple.AddressBook.SourceSync
com.apple.AddressBook.abd
com.apple.AirPlayUIAgent
com.apple.AirPortBaseStationAgent
com.apple.AskPermissionUI
com.apple.AssistiveControl
com.apple.BKAgentService
com.apple.BezelUIServer
com.apple.CalendarAgent
com.apple.CallHistoryPluginHelper
com.apple.CallHistorySyncHelper
com.apple.CloudPhotosConfiguration
com.apple.ContainerRepairAgent
com.apple.CoreAuthentication.daemon
com.apple.CoreLocationAgent
com.apple.CoreRAIDAgent
com.apple.DataDetectorsDynamicData
com.apple.DiagnosticReportCleanup.plist
com.apple.DictationIM
com.apple.DictionaryServiceHelper
com.apple.DiskArbitrationAgent
com.apple.Dock.agent
com.apple.EscrowSecurityAlert
com.apple.FTCleanup
com.apple.FileSyncAgent.PHD
com.apple.FilesystemUI
com.apple.Finder
com.apple.FontRegistryUIAgent
com.apple.FontWorker
com.apple.IMLoggingAgent
com.apple.InputMethodKit.UserDictionary
com.apple.MailServiceAgent
com.apple.ManagedClientAgent.agent
com.apple.Maps.mapspushd
com.apple.NetworkDiagnostics
com.apple.NotesMigratorService
com.apple.PCIESlotCheck
com.apple.PackageKit.InstallStatus
com.apple.PubSub.Agent
com.apple.RemoteDesktop.agent
com.apple.ReportCrash.Self
com.apple.ReportCrash
com.apple.ReportGPURestart
com.apple.ReportPanic
com.apple.SafariNotificationAgent
com.apple.ScreenReaderUIServer
com.apple.SocialPushAgent
com.apple.SpeechRecognitionCore.brokerd
com.apple.Spotlight
com.apple.SystemUIServer.agent
com.apple.TMHelperAgent.SetupOffer
com.apple.TMHelperAgent
com.apple.TrustEvaluationAgent
com.apple.USBAgent
com.apple.UserEventAgent-Aqua
com.apple.UserNotificationCenterAgent
com.apple.VoiceOver
com.apple.WebKit.PluginAgent
com.apple.ZoomWindow
com.apple.accounts.dom
com.apple.accountsd
com.apple.alf.useragent
com.apple.aos.migrate
com.apple.appkit.xpc.sandboxedServiceRunner
com.apple.appleseed.seedusaged
com.apple.appsleep
com.apple.appstoreupdateagent
com.apple.apsctl
com.apple.askpermissiond
com.apple.assistant_service
com.apple.assistantd
com.apple.bird
com.apple.bluetoothUIServer
com.apple.btsa
com.apple.cfnetwork.AuthBrokerAgent
com.apple.cfnetwork.cfnetworkagent
com.apple.cfprefsd.xpc.agent
com.apple.cloudd
com.apple.cloudfamilyrestrictionsd
com.apple.cloudpaird
com.apple.cmfsyncagent
com.apple.coredata.externalrecordswriter
com.apple.coreservices.appleid.authentication
com.apple.coreservices.lsactivity
com.apple.coreservices.uiagent
com.apple.csuseragent
com.apple.cvmsCompAgentLegacy_i386
com.apple.cvmsCompAgentLegacy_i386_1
com.apple.cvmsCompAgentLegacy_x86_64
com.apple.cvmsCompAgentLegacy_x86_64_1
com.apple.cvmsCompAgent_i386
com.apple.cvmsCompAgent_i386_1
com.apple.cvmsCompAgent_x86_64
com.apple.cvmsCompAgent_x86_64_1
com.apple.diagnostics_agent
com.apple.distnoted.xpc.agent
com.apple.dt.CommandLineTools.installondemand
com.apple.facebook.xpc
com.apple.familycircled
com.apple.familycontrols.useragent
com.apple.familynotificationd
com.apple.findmymacmessenger
com.apple.fontd
com.apple.gamed
com.apple.geod
com.apple.helpd
com.apple.iCloudHelper
com.apple.iCloudUserNotificationsd
com.apple.icbaccountsd
com.apple.ichat.BuddyPictureService
com.apple.ichat.TranscriptRenderingService
com.apple.icloud.fmfd
com.apple.iconservices.iconservicesagent
com.apple.identityservicesd
com.apple.idsfoundation.IDSRemoteURLConnectionAgent
com.apple.imagent
com.apple.imdpersistence.IMDPersistenceAgent
com.apple.imklaunchagent
com.apple.installd.user
com.apple.internetaccounts
com.apple.iokit.IOServiceAuthorizeAgent
com.apple.isst
com.apple.java.InstallOnDemandAgent
com.apple.java.updateSharing
com.apple.lakitu
com.apple.lateragent
com.apple.linkedin.xpc
com.apple.locationmenu
com.apple.lookupd
com.apple.maspushagent
com.apple.mbloginhelper.user
com.apple.mbpluginhost.user
com.apple.mdmclient.agent
com.apple.mdmclient.cloudconfig.agent
com.apple.mdworker.32bit
com.apple.mdworker.bundles
com.apple.mdworker.isolation
com.apple.mdworker.lsb
com.apple.mdworker.mail
com.apple.mdworker.shared
com.apple.mdworker.single
com.apple.mdworker.sizing
com.apple.metadata.mdflagwriter
com.apple.metadata.mdwrite
com.apple.midiserver
com.apple.mrt.uiagent
- status: -43
com.apple.neagent
com.apple.netauth.user.auth
com.apple.netauth.user.gui
com.apple.noticeboard.agent
com.apple.notificationcenterui.agent
com.apple.nsurlsessiond
com.apple.nsurlstoraged
com.apple.parentalcontrols.check
com.apple.pboard
com.apple.pbs
com.apple.pictd
com.apple.pluginkit.pkd
com.apple.pluginkit.pkreporter
com.apple.printtool.agent
com.apple.printuitool.agent
com.apple.quicklook.32bit
com.apple.quicklook.config
com.apple.quicklook.ui.helper
com.apple.quicklook
com.apple.rcd
com.apple.recentsd
com.apple.reclaimspace
com.apple.rtcreportingd
com.apple.safaridavclient
com.apple.sbd
com.apple.scopedbookmarksagent.xpc
com.apple.screensharing.MessagesAgent
com.apple.screensharing.agent
com.apple.scrod
com.apple.secd
com.apple.secinitd
com.apple.security.DiskUnmountWatcher
com.apple.security.XPCKeychainSandboxCheck
com.apple.security.XPCTimeStampingService
com.apple.security.agentStub
com.apple.security.cloudkeychainproxy3
com.apple.security.keychain-circle-notification
com.apple.sharingd
com.apple.soagent
com.apple.softwareupdate_notify_agent
com.apple.speech.speechdatainstallerd
com.apple.speech.speechsynthesisd
com.apple.speech.synthesisserver
com.apple.spindump_agent
com.apple.ssinvitationagent
com.apple.storeaccountd
com.apple.storeassetd
com.apple.storedownloadd
com.apple.storeinappd
com.apple.storelegacy
com.apple.storeuid
com.apple.syncdefaultsd
com.apple.syncservices.SyncServer
com.apple.syncservices.uihandler
com.apple.systemprofiler
com.apple.talagent
com.apple.tccd
com.apple.telephonyutilities.callservicesd
com.apple.tencentweibo.xpc
com.apple.tiswitcher
com.apple.tonelibraryd
com.apple.twitter.xpc
com.apple.universalaccessAuthWarn
com.apple.universalaccesscontrol
com.apple.universalaccessd
com.apple.unmountassistant.useragent
com.apple.usernoted
com.apple.warmd_agent
com.apple.webinspectord
com.apple.weibo.xpc
com.apple.wifi.WiFiAgent
com.apple.xmigrationhelper.user
com.apple.xpc.loginitemregisterd
com.apple.xpc.otherbsd
com.facebook.videochat.NAME.updater
- status: 1
com.google.keystone.system.agent
com.oracle.java.Java-Updater
com.spotify.webhelper
org.openbsd.ssh-agent
Extensions
/System/Library/Extensions/JMicronATA.kext
- com.jmicron.JMicronATA
Applications
/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app
- com.adobe.Photoshop
/Applications/Adobe Reader.app
- com.adobe.Reader
/Applications/AdwareMedic.app
- com.thesafemac.adwaremedic
/Applications/All2MP3.app
- com.Tresrrr.All2MP3
/Applications/Chromecast.app
- com.google.chromecast.setup
/Applications/DeTune.app
- com.headlightsoft.detune
/Applications/Google Chrome.app
- com.google.Chrome
/Applications/Google Earth.app
- com.Google.GoogleEarthPlus
/Applications/Skype.app
- com.skype.skype
/Applications/Spotify.app
- com.spotify.client
/Applications/Switch.app
- com.nchsoftware.switch
/Applications/Transmission.app
- org.m0k.transmission
/Applications/Utilities/Adobe Application Manager/D6/Setup.app
- com.adobe.Installers.Redirector
/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/uninstall/Uninstall Product.app
- com.Adobe.Uninstall
/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/uninstall/Uninstall Product.app
- com.Adobe.Uninstall
/Applications/Utilities/Adobe Application Manager/DECore/Setup.app
- com.adobe.Installers.Setup
/Applications/Utilities/Adobe Application Manager/DWA/Setup.app
- com.adobe.Installers.Redirector
/Applications/Utilities/Adobe Application Manager/IPC/AdobeIPCBroker.app
- com.adobe.AdobeIPCBroker
/Applications/Utilities/Adobe Application Manager/LWA/AAM Registration Notifier.app
- com.adobe.PDApp.AAMRegistrationNotifier
/Applications/Utilities/Adobe Application Manager/LWA/adobe_licutil.app
- com.adobe.adobe_licutil
/Applications/Utilities/Adobe Application Manager/P6/AAM Registration Notifier.app
- com.adobe.AAMRegistrationNotifier
/Applications/Utilities/Adobe Application Manager/P6/adobe_licutil.app
- com.adobe.adobe_licutil
/Applications/Utilities/Adobe Application Manager/P7/AAM Registration Notifier.app
- com.adobe.AAMRegistrationNotifier
/Applications/Utilities/Adobe Application Manager/P7/adobe_licutil.app
- com.adobe.adobe_licutil
/Applications/Utilities/Adobe Application Manager/UWA/AAM Updates Notifier.app
- com.adobe.PDApp.AAMUpdatesNotifier
/Applications/Utilities/Adobe Application Manager/UWA/LogTransport2.app
- com.adobe.headlights.LogTransport2App
/Applications/Utilities/Adobe Application Manager/core/AAMLauncherUtil.app
- adobe.AAMLauncherUtil
/Applications/Utilities/Adobe Application Manager/core/Adobe Application Manager.app
- com.adobe.PDApp
/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app
- com.adobe.acc.AdobeCreativeCloud
/Applications/Utilities/Adobe Creative Cloud/CoreSync/Core Sync.app
- com.adobe.accmac
/Applications/Utilities/Adobe Creative Cloud/CoreSyncV1/Core Sync.app
- com.adobe.accmac
/Applications/Utilities/Adobe Creative Cloud/HEX/Adobe CEF Helper.app
- com.adobe.acc.HEXHelper
/Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Installer.app
- com.adobe.Install
/Applications/Utilities/Adobe Creative Cloud/Utils/Creative Cloud Uninstaller.app
- com.adobe.ACCC.Uninstaller
/Applications/Utilities/Adobe Creative Cloud/Utils/CreativeCloud(URIHandler).app
- com.adobe.CreativeCloud-URIHandler-
/Applications/VLC.app
- org.videolan.vlc
/Incompatible Software/ACCFinderBundleLoader_32.app
- Adobe.ACCFinderBundleLoader-32
/Incompatible Software/ACCFinderBundleLoader_64.app
- Adobe.ACCFinderBundleLoader-64
/Library/Application Support/Adobe/CEPServiceManager4/CEPServiceManager.app
- com.adobe.csi.CEPServiceManager4
/Library/Application Support/Adobe/CEPServiceManager4/extensions/AdobeExchange/assets/ExmanMac/Conte nts/MacOS/LogTransport2.app
- null
/Library/Application Support/Adobe/CEPServiceManager4/html/CEPHtmlEngine.app
- com.adobe.cep.CEPHtmlEngine
/Library/Application Support/Adobe/Common/dynamiclink/7.0/dynamiclinkmanager.app
- com.adobe.dynamiclinkmanager.application
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/7.0/dynamiclinkmediaserver.app
- com.adobe.dynamiclinkmediaserver
/Library/Application Support/Adobe/Uninstall/{UUID}.app
- com.Adobe.Uninstall
/Library/Application Support/Google/GoogleTalkPlugin.app
- com.google.GoogleTalkPluginD
/Library/Application Support/Google/GoogleVoiceAndVideoUninstaller.app
- com.google.GoogleTalkPluginUninstaller
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
- com.apple.ScriptEditor.id.cocoa-applet-template
/Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app
- com.apple.ScriptEditor.id.droplet-with-settable-properties-template
/Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app
- com.apple.ScriptEditor.id.file-processing-droplet-template
/Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
- com.apple.ScriptEditor.id.image-file-processing-droplet-template
/Library/Image Capture/Devices/Canon IJScanner2.app
- jp.co.canon.ijscanner2.scanner.ica
/Library/Image Capture/Devices/Canon IJScanner4.app
- jp.co.canon.ij.ica.scanner4
/Library/Image Capture/Devices/EPSON Scanner.app
- com.epson.scanner.ica
/Library/Printers/hp/Fax/fax.backend
- com.hp.fax
/Library/Printers/hp/Fax/rastertofax.filter
- com.hp.rastertofax
/Library/Printers/hp/Utilities/HP Utility.app
- com.hp.printerutility
/Library/Printers/hp/cups/filters/pdftopdf.filter
- com.hp.print.cups.filter.pdftopdf
/Users/USER/Downloads/EtreCheck.app
- com.etresoft.EtreCheck
/Users/USER/Downloads/XpressConnect.app
- net.cloudpath.XpressConnect
/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookVideoCalling.app
- com.Skype.FacebookVideoCalling
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
- com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
- com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_boadgeojelhgndaghljhdicfkmllpafd/Default boadgeojelhgndaghljhdicfkmllpafd.app
- com.google.Chrome.app.Default-boadgeojelhgndaghljhdicfkmllpafd-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_cfhdojbkjhnklbpkdaibdccddilifddb/Default cfhdojbkjhnklbpkdaibdccddilifddb.app
- com.google.Chrome.app.Default-cfhdojbkjhnklbpkdaibdccddilifddb-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_kbmfpngjjgdllneeigpgjifpgocmfgmb/Default kbmfpngjjgdllneeigpgjifpgocmfgmb.app
- com.google.Chrome.app.Default-kbmfpngjjgdllneeigpgjifpgocmfgmb-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_oefddkjnflmjbclpnnoegglmmdfkidip/Default oefddkjnflmjbclpnnoegglmmdfkidip.app
- com.google.Chrome.app.Default-oefddkjnflmjbclpnnoegglmmdfkidip-internal
PrefPane
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
- null
Bundles
/Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/Flash Player.plugin
- com.macromedia.FlashPlayer-10.4-10.5.plugin
/Library/Application Support/Adobe/Plug-Ins/CC/File Formats/Camera Raw.plugin
- com.adobe.CameraRaw
/Library/Internet Plug-Ins/AdobeAAMDetect.plugin
- com.AdobeAAMDetectLib.AdobeAAMDetect
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/JavaAppletPlugin.plugin
- com.oracle.java.JavaAppletPlugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkIOM.plugin
- jp.co.Canon.ij.print.iom.CIJNP
/Library/Printers/Canon/BJPrinter/Plugins/BJNP/CIJNetworkPBM.plugin
- jp.co.Canon.ij.print.pbm.CIJNP
/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBIOM.plugin
- jp.co.canon.bj.print.bjusbiom
/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/BJUSBPBM.plugin
- jp.co.canon.bj.print.pbm.USB
/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver.plugin
- jp.co.canon.ij.print.CIJUSBClassDriver
/Library/Printers/Canon/BJPrinter/Plugins/BJUSB/CIJUSBClassDriver2.plugin
- jp.co.canon.ij.print.CIJUSBClassDriver2
/Library/Printers/Canon/BJPrinter/Plugins/IJBluetooth/IJBluetoothIOM.plugin
- jp.co.canon.ij.print.ijbluetoothiom
/Library/Printers/Canon/IJScanner/Plugins/ag07_09.plugin
- jp.co.canon.scangear.ag07.09
/Library/Printers/Canon/IJScanner/Plugins/ag08_09.plugin
- jp.co.canon.scangear.ag08.09
/Library/Printers/Canon/IJScanner/Plugins/cncl09_09.plugin
- jp.co.canon.scangear.lld09.09
/Library/Printers/Canon/IJScanner/Plugins/cnq2413_09.plugin
- jp.co.canon.scanner.cnq2413.09
/Library/Printers/Canon/IJScanner/Plugins/cnq2414_09.plugin
- jp.co.canon.scanner.cnq2414.09
/Library/Printers/Canon/IJScanner/Plugins/cnq4807_09.plugin
- jp.co.canon.scanner.cnq4807.09
/Library/Printers/Canon/IJScanner/Plugins/cnq4808_09.plugin
- jp.co.canon.scanner.cnq4808.09
/Library/Printers/Canon/IJScanner/Plugins/cnq4809_09.plugin
- jp.co.canon.scanner.cnq4809.09
/Library/Printers/Canon/IJScanner/Plugins/cnq9601_09.plugin
- jp.co.canon.scanner.cnq9601.09
/Library/Printers/Canon/IJScanner/Plugins/ijfshlib_09.plugin
- jp.co.canon.scangear.ijfshlib.09
/Library/Printers/Canon/IJScanner/Plugins/mld07_09.plugin
- jp.co.canon.scangear.mld07.09
/Library/Printers/Canon/IJScanner/Plugins/mld08_09.plugin
- jp.co.canon.scangear.mld08.09
/Library/Printers/Canon/IJScanner/Plugins/mld09_09.plugin
- jp.co.canon.scangear.mld09.09
/Library/Printers/Canon/IJScanner/Plugins/mld9601_09.plugin
- jp.co.canon.scangear.mld9601.09
/Library/Printers/Canon/IJScanner/Plugins/sfusb_09.plugin
- jp.co.canon.sf.scanner.sfusb.09
/Library/Printers/Canon/IJScanner/Plugins/sgusb_09.plugin
- jp.co.canon.scangear.usb.09
/Library/Printers/Canon/IJScanner/Plugins/smac_09.plugin
- jp.co.canon.scangear.smac.09
/Library/Printers/Canon/IJScanner/Plugins/zoom_09.plugin
- jp.co.canon.scangear.zoom.09
/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin
- com.macromedia.PepperFlashPlayer.pepper
/Users/USER/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
dylibs
/Applications/Utilities/Adobe Application Manager/D6/D6Native.dylib
/Applications/Utilities/Adobe Application Manager/DECore/ARKSelector.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE5/Setup.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdCaps.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKCmdFS.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/ARKEngine.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE5/resources/libraries/AdobePIM.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE6/Setup.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdCaps.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKCmdFS.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/ARKEngine.dylib
/Applications/Utilities/Adobe Application Manager/DECore/DE6/resources/libraries/AdobePIM.dylib
/Applications/Utilities/Adobe Application Manager/DWA/DWANative.dylib
/Applications/Utilities/Adobe Application Manager/LWA/PWANative.dylib
/Applications/Utilities/Adobe Application Manager/LWA/adobe_caps.dylib
/Applications/Utilities/Adobe Application Manager/LWA/adobe_oobelib.dylib
/Applications/Utilities/Adobe Application Manager/LWA/adobe_upgrade.dylib
/Applications/Utilities/Adobe Application Manager/P6/IMSLib.dylib
/Applications/Utilities/Adobe Application Manager/P6/P6Native.dylib
/Applications/Utilities/Adobe Application Manager/P6/VulcanBridge.dylib
/Applications/Utilities/Adobe Application Manager/P6/VulcanMessage.dylib
/Applications/Utilities/Adobe Application Manager/P6/adobe_oobelib.dylib
/Applications/Utilities/Adobe Application Manager/P6/adobe_upgrade.dylib
/Applications/Utilities/Adobe Application Manager/P6/axlib.dylib
/Applications/Utilities/Adobe Application Manager/P7/IMSLib.dylib
/Applications/Utilities/Adobe Application Manager/P7/P7Native.dylib
/Applications/Utilities/Adobe Application Manager/P7/VulcanBridge.dylib
/Applications/Utilities/Adobe Application Manager/P7/VulcanMessage4.dylib
/Applications/Utilities/Adobe Application Manager/P7/VulcanMessage5.dylib
/Applications/Utilities/Adobe Application Manager/P7/adobe_oobelib.dylib
/Applications/Utilities/Adobe Application Manager/P7/adobe_upgrade.dylib
/Applications/Utilities/Adobe Application Manager/P7/axlibv7.dylib
/Applications/Utilities/Adobe Application Manager/UWA/UWANative.dylib
/Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
/Applications/Utilities/Adobe Application Manager/core/switcher/CCM_UI.dylib
/Applications/Utilities/Adobe Application Manager/core/switcher/DWA_UI.dylib
/Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
/Applications/Utilities/Adobe Creative Cloud/ACC/C3ContainerBL.dylib
/Applications/Utilities/Adobe Creative Cloud/ACC/SibTrayNotification.dylib
/Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelBL.dylib
/Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib
/Applications/Utilities/Adobe Creative Cloud/BehancePanel/BehancePanelBL.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/Analytics.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/C3Prefs.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/CmdCntr.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/ElevationManager.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/LocManager.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/VulcanMessage5.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreExt/VulcanWrapper.dylib
/Applications/Utilities/Adobe Creative Cloud/CoreSync/plugins/ExchangePlugin/ExManCoreLib/Contents/Frameworks/libExMan CoreLibCoreSync64.dylib
/Applications/Utilities/Adobe Creative Cloud/FilesPanel/FilesPanelBL.dylib
/Applications/Utilities/Adobe Creative Cloud/FontsPanel/FontsPanelBL.dylib
/Applications/Utilities/Adobe Creative Cloud/HEX/Chromium Embedded Framework.framework/Libraries/libcef.dylib
/Applications/Utilities/Adobe Creative Cloud/HEX/HEX.dylib
/Applications/Utilities/Adobe Creative Cloud/HEX/libplugin_carbon_interpose.dylib
/Applications/Utilities/Adobe Creative Cloud/HomePanel/HomePanelBL.dylib
/Applications/Utilities/Adobe Creative Cloud/NEX/NEX.dylib
/Applications/Utilities/Adobe Creative Cloud/NEX/NEXUILibrary.dylib
/Applications/Utilities/Adobe Creative Cloud/Utils/AdobePIM.dylib
/Applications/Utilities/Adobe Creative Cloud/core/NXGCore.dylib
/Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Versions/A/Libraries/WebKit.dylib
/Library/Application Support/Adobe/CEPServiceManager4/lib/CSXS-Installer-Hook.dylib
/Library/Application Support/Adobe/CEPServiceManager4/lib/ServiceManager-Launcher.dylib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.703/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavcodec.53.dylib
/Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavdevice.53.dylib
/Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavfilter.2.dylib
/Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavformat.53.dylib
/Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libavutil.51.dylib
/Users/USER/Library/Application Support/NCH Software/Components/ffmpeg15/libswscale.2.dylib
Contents of /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
- mod date: Oct 31 16:18:54 2014
- checksum: 1885609465
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.oracle.java.Java-Updater</string>
<key>ProgramArguments</key>
<array>
<string>/Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater</string>
<string>-bgcheck</string>
</array>
<key>StartCalendarInterval</key>
<dict>
<key>Hour</key>
<integer>16</integer>
<key>Minute</key>
<integer>18</integer>
<key>Weekday</key>
<integer>2</integer>
</dict>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
...and 1 more line(s)
Contents of /Library/LaunchDaemons/net.cloudpath.HelperTool.plist
- mod date: May 8 15:12:14 2014
- checksum: 1144074417
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>net.cloudpath.HelperTool</string>
<key>MachServices</key>
<dict>
<key>net.cloudpath.HelperTool</key>
<true/>
</dict>
<key>ProgramArguments</key>
<array>
<string>/Library/PrivilegedHelperTools/net.cloudpath.HelperTool</string>
</array>
</dict>
</plist>
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: May 31 09:41:47 2013
- checksum: 394026997
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
<string>semi-auto</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Contents of Library/LaunchAgents/com.facebook.videochat.NAME.plist
- mod date: Aug 8 22:50:18 2014
- checksum: 4068084182
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.facebook.videochat.NAME.updater</string>
<key>ProgramArguments</key>
<array>
<string>/usr/bin/java</string>
<string>-cp</string>
<string>/Users/USER/Library/Application Support/Facebook/video/3.1.0.522/FacebookUpdate.jar</string>
<string>FacebookUpdate</string>
<string>com.facebook.peep</string>
<string>3.1.0.522</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>10800</integer>
<key>StandardErrorPath</key>
<string>/dev/null</string>
<key>StandardOutPath</key>
<string>/dev/null</string>
</dict>
</plist>
Contents of Library/LaunchAgents/com.spotify.webhelper.plist
- mod date: Oct 30 15:34:51 2014
- checksum: 3354889649
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.spotify.webhelper</string>
<key>KeepAlive</key>
<dict>
<key>NetworkState</key>
<true/>
</dict>
<key>RunAtLoad</key>
<true/>
<key>Program</key>
<string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
<key>SpotifyPath</key>
<string>/Applications/Spotify.app</string></dict>
</plist>
DNS: 75.75.75.75 (static)
User login items
iTunesHelper
- /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app
Restricted files: 1430
Lockfiles: 15
Elapsed time (sec): 715 -
MacBook Pro running slow suddenly!
My macbook is running slow recently, how can i fix it?
Below is the EtreCheck result:
EtreCheck version: 2.1.8 (121)
Report generated March 3, 2015 at 9:30:45 PM GMT+8
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 194
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.1 (13B42) - Time since boot: 0:51:44
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 219.20 GB (7.24 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 30.00 GB (4.55 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.gct.driver.gdmuwm (1.0.8 - SDK 10.6) [Click for support]
Problem System Launch Daemons: ℹ️
[running] com.gct.dts.gdme2dn.plist [Click for support]
Launch Agents: ℹ️
[unknown] all-wcprops [Click for support]
[unknown] entries [Click for support]
[failed] com.qvod.agent.plist.svn-base [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] com.qvod.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[running] com.coppertino.VoxHelper.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[running] FIT_agent.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QvodBrowserPlugin: Version: 1.0 - SDK 10.8 [Click for support]
Default Browser: Version: 537 - SDK 10.9
QvodPlayerPlugin: Version: 1.1 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
FolxNetscapePlugIn: Version: 2.0 - SDK 10.4 [Click for support]
Safari Extensions: ℹ️
QvodExtension
QvodExtension
Folx Safari Extension
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Tuxera NTFS [Click for support]
VOX Preferences [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
8% Google Chrome
5% WindowServer
1% fontd
0% imagent
Top Processes by Memory: ℹ️
163 MB Google Chrome
103 MB Finder
68 MB Google Chrome Helper
64 MB mds_stores
64 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
939 MB Free RAM
1.65 GB Active RAM
337 MB Inactive RAM
627 MB Wired RAM
1.37 GB Page-ins
16 MB Page-outs
Diagnostics Information: ℹ️
Mar 3, 2015, 08:35:48 PM Self test - passedI've suddenly found myself in the same boat as others where I once had a smooth running Macbook Pro that is now (within the last few days) suddenly running slow. I've been looking at posts and trying to follow some of the suggestions (like deleting CleanMyMac 2) but find my system still running slow. Here is my output from EtreCheck. Any help would be appreciated.
Problem description:
Macbook Pro suddenly running slow
EtreCheck version: 2.1.8 (121)
Report generated March 18, 2015 9:33:54 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
16 GB RAM
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 32
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Thunderbolt Display 2048 x 1152
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 16:38:37
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (376.48 GB free) - 75 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Wacom Co.,Ltd. Intuos PTS
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Display Audio
Apple Inc. Apple Thunderbolt Display
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Apple, Inc. Thunderbolt Display
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.wacom.kext.wacomtablet (6.3.7 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.sharpcast.xfsmond.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.GoogleContactSyncAgent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[not loaded] com.mactuneup.schedule.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[running] com.nchsoftware.reflect.agent.plist [Click for support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
Google Drive Application Hidden (/Applications/Google Drive.app)
Microsoft Database Daemon Application Hidden (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
SugarSync Manager Application Hidden (/Applications/SugarSync Manager.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 60 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
WebEx64: Version: 1.0 - SDK 10.5 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
WacomTablet [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
28% Microsoft Outlook
25% mds
9% mtmd
5% Google Chrome
4% WindowServer
Top Processes by Memory: ℹ️
6.36 GB HP_Officejet_4620_series
1.10 GB Officejet_4620_series
412 MB firefox
155 MB Google Chrome
120 MB mds
Virtual Memory Information: ℹ️
1.35 GB Free RAM
10.02 GB Active RAM
3.86 GB Inactive RAM
1.94 GB Wired RAM
4.45 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Mar 17, 2015, 04:56:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-165624_[redacted].crash
Mar 17, 2015, 04:53:31 PM Self test - passed
Mar 17, 2015, 04:49:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-164945_[redacted].crash
Mar 16, 2015, 05:03:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-16-170320_[redacted].crash
Mar 16, 2015, 04:52:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-16-165225_[redacted].crash
Mar 16, 2015, 10:24:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-16-102401_[redacted].crash -
MacBook Pro running slow after USB flash drive
I mount a Kingston USB flash drive to my 30 days old MacBook Pro running Lion 10.7.4
My Mac didn't recognize, so I inserted another one and it did recognize it.
And I notice my mac was running slow, some task that I did the day before (illustrator cs6) were really fast.
But after that USB flash drive it went slow, I thought it was and error and reebot it, also cleaning out the Cache and other stuff with CleanMyMac.
But it continues to run slow.
Please if someone knows what I can do I will appreciate it.The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
Why is my macbook pro running slow after os x yosemite upgrade
Why is my macbook pro running so slow after os x yosemite upgrade
Please describe the problem in as much relevant detail as possible. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What other changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Help! Macbook Pro running Slow. I have ETRECHECK results
Help!
I have a Macbook Pro, and in the past month or so my applications have stopped responding on a very regular basis. iphoto, Word, Firefox, etc. Really, almost no application is working on my computer. VERY frustrating! I started in safe mode and that's the only way I can get an internet browser to run.
Please help!
I have Etrecheck results:
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:50:37
Disk Information:
ST9500325ASG disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.91 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple, Inc. MacBook Pro
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.Cvnt.daemon.plist 3rd-Party support link
[System] com.Cvnt.Uninstall.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.nds.pcshow.plist 3rd-Party support link
[not loaded] com.nds.pcshow.uninstall.plist 3rd-Party support link
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.1.3f3 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.4 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.4 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
Slick Savings: Version: 1.0
Searchme: Version: 1.2
Ebay Shopping Assistant: Version: 1.1
Amazon Shopping Assistant: Version: 1.1
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
16% Microsoft Word
2% firefox
2% EtreCheck
2% WindowServer
1% Microsoft Outlook
Top Processes by Memory:
332 MB firefox
143 MB Microsoft Word
111 MB Finder
90 MB Google Chrome
90 MB Microsoft Outlook
Virtual Memory Information:
78 MB Free RAM
1.26 GB Active RAM
593 MB Inactive RAM
2.09 GB Wired RAM
477 MB Page-ins
7 MB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */ /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caught bu|GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 != "255.255.255.0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hi. This is my first time posting. My Macbook Pro with Os X Mavericks has been running super slow since before I installed Mavericks so I'm pretty sure it's not the OS that has the problem. It runs slow even if only one app is open, especially if it's a browser, particulary google chrome. If mail is open...forget about it, down to a crawl. I don't know how to read Etrecheck, but was hoping someone who does can help me out. Would be super grateful. :-)
P.S. - Also, it sounds like something is loose inside my mac. How should I proceed?
Thanks in advance.
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 23:21:37
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (603.2 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Problem System Launch Agents:
[loaded] com.paragon.NTFS.auth.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.sophos.uiserver.plist Support
[running] org.chromium.chromoting.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.adobe.ARM.[...].plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items:
Activity Monitor
Dropbox
Google Drive
younity
EvernoteHelper
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 Support
nplastpass: Version: 2.5.5 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.2.4.18058 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Slick Savings: Version: 1.0
Slick Savings: Version: 1.0
Surfon: Version: 1.2.2
Pearltrees Extension: Version: 6.0.13
Mindomo Bookmarks: Version: 1.0
Ebay Shopping Assistant: Version: 1.1
Zootool: Version: 0.7
Amazon Shopping Assistant: Version: 1.1
Pocket: Version: 1.7.1
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.4.0 - SDK 10.6 Support
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
remoting_host_prefpane Support
Flash Player Support
Paragon NTFS for Mac ® OS X Support
Time Machine:
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 136.06 GB
Destinations:
NO NAME [Local] (Last used)
Total size: 3.41 GB
Total number of backups: (null)
Size of backup disk: Too small
Backup size 3.41 GB < (Disk used 136.06 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
6% Activity Monitor
5% WindowServer
1% InterCheck
1% sysmond
0% ocspd
Top Processes by Memory:
152 MB Finder
115 MB HelpViewer
111 MB mds_stores
86 MB InterCheck
57 MB WindowServer
Virtual Memory Information:
983 MB Free RAM
1.03 GB Active RAM
584 MB Inactive RAM
1.01 GB Wired RAM
17.41 GB Page-ins
222 MB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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