Macbook Pro running slowly and crashing with sleep
Title says it all, really. Whenever I open my Macbook Pro, after closing it to sleep, I have to hard-reset my computer by holding down the power button. Occasionally this problem springs up if I manually have my computer sleep, but typically only when I close it. Additionally, recently it's started running quite slowly as well. I've tried verifying/repairing permissions on the boot disk, but "Repair volume" just does the same thing over and over when I try it. I have 4GB DDR3 RAM, a 2.7GHz DualCore Intel i7 processor, and the Intel HD3000 Graphics Card chipset. 500GB internal hard drive (not a Solid State Drive to my knowledge), of which a little more than half is used. I'm pretty sure my laptop is the 2011 model. I'm running OS 10.7.2, or whatever the latest official release happens to be. Any help would be appreciated, seeing as I close my laptop between classes during the day, and having to reboot it every class is incredibly obnoxious.
I can't provide screenshots at the moment. I live near UNH so I sent it in to them for a supposed hardware fix - I got an email today saying what they tried didn't do anything. I read somewhere about deleting a certain extension relating to power management of the CPU (AppleIntel______.kext), but I didn't get to try it before I sent my computer in, and I can't find that article again. The only thing I had recently installed was Poker Night at the Inventory (a game from Steam), but I installed that on a separate laptop with no issues (my dad's 15" MBP). The fresh Lion install did put me up to 1.7.3. My activity monitor shows like this, normally, only "kernel_task" is taking up 300% CPU and my entire little CPU-meter at the bottom is filled with red. This is a screenshot from my dad's Mac, right now, which is identical to mine except it's a 15" instead of a 13".
Similar Messages
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Macbook Pro Running Slowly and Pinwheeling a lot
I have been having an issue with my macbook pro running very slowly lately. Everything just feels slugglish, and sometimes menus and other programs take a while to respond. I have 4 GB of RAM, and I just feel like things are running too slow for a computer with a Core2Duo and 4 Gigs of RAM. I have snow leopard installed.
Also, the computer came with 2GB, but I upgraded to 4 myself. I did not buy the memory from Apple though, I bought it directly from crucial. Is it possible the memory has gone bad or something. I really don't know what to do.Do you still have the slowness problem when running OSX from the DVD (not running AHT)?
Is this symptom occasional, or all the time?
Most of the classic problems causing slowness that can be user fixed have been covered, but it does not mean totally eliminated.
The hard drive can still be intermittently bad despite the SMART status. I would put the original RAM back, and boot from an external Firewire hard drive with my backup HD clone. If you don't have one, you should - you might need it sooner than you think. This test can confirm if your internal HD is causing this or not.
I suppose it's also possible that you've developed a software problem and reloading OSX might help. This is quite a lot of work without a backup clone or Time Machine backup. You may have to take it to a technician if you don't feel up to doing this. -
MacBook Pro Runs slowly and heats up!
Lately my MAcBook Pro has been running pretty slow and heats up quickly. Also the battery drains way too fast as well. Here are the specs:
EtreCheck version: 2.1.8 (121)
Report generated 28 March 2015 5:39:45 pm IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 806
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:9:33
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (355.45 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
/System/Library/Extensions
[loaded] com.intel.kext.intelhaxm (1.0.6 - SDK 10.6) [Click for support]
Startup Items: ℹ️
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[loaded] com.intel.haxm.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
CheatSheet Application (/Applications/CheatSheet.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application (/Applications/Google Chrome.app)
Sony Ericsson Bridge Helper Application (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
Alfred 2 Application (/Applications/Alfred 2.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Translate
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% Google Chrome
5% WindowServer
1% hidd
0% Creative Cloud
0% CheatSheet
Top Processes by Memory: ℹ️
223 MB Google Chrome
155 MB mds_stores
104 MB Google Chrome Helper
64 MB Creative Cloud
60 MB WindowServer
Virtual Memory Information: ℹ️
131 MB Free RAM
1.91 GB Active RAM
1.51 GB Inactive RAM
735 MB Wired RAM
2.30 GB Page-ins
1 MB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 05:26:28 PM Self test - passedFollow these instructions, or these for OS X 10.8 or earlier.
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I have a new macbook pro running lion and want to update to ios 5 on my ipod touch. My old macbook only has 10.4.11 and can't be updated to lion - and won't update my ipod touch to ios 5. But the message on my new macbook pro says I have to update on the computer I normally use for syncing or my music will be lost. Is there any solution for this?
try exporting your iTunes libary from the old computer to the new one
take a look at this from apple
http://support.apple.com/kb/HT4527
I am not sure you have home shareing with 10.4.11 but if you do it works very nicely
Mike -
i have a macbook pro running lion and cannot log on to my microsoft exchange server. Not a problem with my iphone and ipad are there any issues or fixes for this?
I found the following suggested fix, posted by a user on Barnes & Noble's site:
1. Create a folder in your Applications folder, call it: NOOKforMac
Once you've done this, copy the Nook app to this folder. This should allow the app to run on the 1st or possibly second attempt to launch it.
2. Once you're done using the app always quit it by clicking on the X (red in some cases) button of the application window (upper left hand corner)
This seems to have resolved the issue and my guess is that somehow the .dmg volume path is somewhere hard coded in the app configuration.
Elsewhere in that thread, the administrator advises calling Customer Service Team at 1-800-THE-BOOK (1-800-843-2665) and choose option 2 for Digital Support.
Good luck. -
I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.
The battery needs to be replaced, or there is some other hardware problem.
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I have a new macbook pro running mavericks and only using Safari as my browser. 75% of my url requests are 'hung up' and freeze. I have seen other posts and have tried to clear cache, reset safari, remove extensions, but to no avail.
Any recommendations?If it works in a new user account, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About -
Macbook pro running slowly after installing Maverick. Solutions?
macbook pro running slowly after installing Maverick. Solutions?
Hello art02,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If your Mac runs slowly
http://support.apple.com/kb/PH10798
If you find your Mac is running slowly, there are a number of potential causes that you can check.
If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
Best of luck,
Mario -
Hi there,
I have an early 2011 13" Macbook Pro running OSX 10.8.4. For the past six months or so, my computer has been running relatively slowly. I brought it into a shop, but the guy couldn't figure out what was wrong with it. In the past two months or so, the sound has been terrible, whether it's watching youtube videos or listening to something on itunes or playing a game. it will sound fine, until like 30 seconds in when it will go all crunchy and garbled and terrible sounding. I don't know how else to describe it. Just now, my computer randomly turned off in the middle of me playing a game, and at first it wouldn't turn back on. I'm a little freaked out by that, as I'm a graduate school student and my computer is my life. I'm just trying to figure out what's wrong with it. :/
I've attached the crash report from the shut down here. Does anyone know what this means? Thanks for your help!
Interval Since Last Panic Report: 1191632 sec
Panics Since Last Report: 1
Anonymous UUID: C6E3BE7C-97DE-F1F4-8E38-E7E0F8024D03
Mon Sep 30 01:04:16 2013
Machine-check capabilities 0x0000000000000c07:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
7 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code: 0x0402
Model specific error code: 0x8100
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code: 0x0402
Model specific error code: 0x8100
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
rRun an Apple Hardware Test:
http://support.apple.com/kb/ht1509
You may have yo use the OPTION and D keys to start it.
Ciao. -
My MacBook Pro runs slow and freezes
Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
Thanks
EtreCheck version: 1.9.15 (52)
Report generated October 25, 2014 at 12:56:58 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
DELL E177FP 1280 x 1024 @ 60 Hz
System Software: ?
OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.security.syspolicy.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Problem System Launch Agents: ?
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
CheatSheet
Garmin Express Service
Dropbox
iTunesHelper
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
2% AppleIDAuthAgent
1% com.apple.WebKit.Plugin.64
1% Dropbox
0% Google Chrome
Top Processes by Memory: ?
123 MB Google Chrome
116 MB Google Chrome Helper
74 MB java
57 MB Safari
53 MB Finder
Virtual Memory Information: ?
50 MB Free RAM
1.12 GB Active RAM
1.09 GB Inactive RAM
1.03 GB Wired RAM
27.89 GB Page-ins
1.59 GB Page-outsHey VladimirGP,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M. -
Macbook Pro keeps freezing and crashing
I have a 2012 Macbook Pro running OS X 10.9.5 with a 2.2GHz Intel Core i7, 4 GB of memory, and a Intel HD Graphics 3000 384 MB.
I have had the Adobe Creative Suite 5.5 installed on this computer since I got it and have always used it without a problem. But last night, after running Photoshop for a couple hours, the computer suddenly froze with the little dash wheel thing spinning in the bottom middle of the screen. Then, it rebooted itself. Tonight, it has just happened again although I had been running Photoshop for less time.
I don't know if Photoshop is the problem or something else. I'm currently running a Sophos scan but it hasn't found anything yet. What else can I do to try to diagnose the problem?Since your Macbook pro freezes and crashes, so try out these steps.
1) Reset PRAM and NVRAM
First shut down your computer. Locate the keys Cmd+Option+P+R keys and then turn on. Now press and hold all the keys until you heard the start up sound for three times.
2) Then Restart in safe mode
Here make sure the computer is shut down. Then press the power button. As if you hear the startup tone, press and hold the shift key. And then release it when you see the grey Apple logo and let the Mac boot.
3) At last run disk utility in Single user mode
Turn your Mac off and on. Then press the Command key +S keys simultaneously and press the below command:
/sbin/fsck -fy
If the above command do not runs, then type fsk -fy and hit run. Then the disk utility should run and will finish. If it finishes with no error, type reboot and hit run. The Mac will boot then.
Hope this helps you out. -
Satellite Pro M10 freeze and crash with some programs
Hi
I have a Satellite Pro M10...
a few weeks ago it's freeze and crash with some programs like wmpayer, messenger... I delivered it in the authorized agent and they had not detected no problem.
Already I formatted it some times, but the problem continues.
Some ideia of what it can be?
ThanksHello,
Sounds to me like you could have a Motherboard problem. Formatting it takes away the chances of it being a software issue. Try taking out 1 stick of ram and testing it with that. If it continues to crash, take out that stick and try the other one. If it does it with both RAM then those are ok. HDD is not the culprit, so now it could either be processor or MB. Find a program to measure the heat of the notebook and run some heavy programs to make it overheat. If the temperature goes up and then it crashes, it could just be overheating. If it continues without overheating you either have a problematic CPU or MB. Hope this helps. -
Have a MacBook Pro running Lion (10.7.9) and an IMac running Snow Leopard (10.6.8). Want to Back up both images and restore on opposite machines. Essentially swapping images between hard drives. Is this possible and any "gotcha's" to look for? Thanks
If the MBP came with Lion, it most likely won't boot with SL. Easiest thing to do is create a bootable backup/clone of each to an ext HD, partitioned to hold each on a separate volume, ensure that the original machines can boot with their respective clones, and finally, try booting the other machine with the other clone. Images are useless since you can't boot with them to test them out.
-
I am having trouble seeing my usb printer from my second gen airport extreme using the newest version of airport utility under Mountain Lion. UGH! And while I can see and network to my Canon IP5000 from my macbook pro running leopard, I can't from my new macmini running Mountain Lion. Any help would be appreciated in configuring my macmini so it can see the Canon IP5000 on the airport extreme. Don't want to "share" the printer from the laptop because that would be a cludge. Thanks ahead
I solved this one based on another post. Turned out I needed the snow leopard IP5000 driver. I had just copied over the leopard driver (I had saved my .dmg file) and installed that but it didn't work. So I downloaded the latest driver which turned out to be for snow leopard and I am guessing since it is 64bit that is why it worked and the leopard driver didn't. Anyway, I also had to hook the printer up via usb to the mac mini to get it to work locally before the O/S would see it over Bonjour via the airport extreme.
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