Macbook Pro running slowly (EtreCheck information included)
My MacBook Pro suddenly started performing very slowly. I tried rebooting in recovery mode by holding command + R at start up, but nothing happens. I have tried to perform a software update, and when I do so, it checks for updates, and asks me to restart my computer so they can be installed, but the computer just restarts and doesn’t do any software updates. Not sure what else I can do.
EtreCheck version: 2.0.6 (91)
Report generated October 25, 2014 9:08:46 AM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:18:18
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (298.09 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.73 GB (109.72 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] org.virtualbox.kext.VBoxDrv (4.0.8) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.0.8) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.0.8) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.0.8) Support
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 10.1.3 Support
AdobePDFViewer: Version: 10.1.3 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.5.1r601 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071505000006 Support
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Perian Support
Tuxera NTFS Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% usbmuxd
Top Processes by Memory: ℹ️
103 MB Safari
94 MB Google Chrome
47 MB WindowServer
40 MB Google Chrome Helper
39 MB mds
Virtual Memory Information: ℹ️
2.29 GB Free RAM
821 MB Active RAM
253 MB Inactive RAM
925 MB Wired RAM
304 MB Page-ins
0 B Page-outs
My MacBook Pro suddenly started performing very slowly. I tried rebooting in recovery mode by holding command + R at start up, but nothing happens. I have tried to perform a software update, and when I do so, it checks for updates, and asks me to restart my computer so they can be installed, but the computer just restarts and doesn’t do any software updates. Not sure what else I can do.
EtreCheck version: 2.0.6 (91)
Report generated October 25, 2014 9:08:46 AM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:18:18
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (298.09 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.73 GB (109.72 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] org.virtualbox.kext.VBoxDrv (4.0.8) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.0.8) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.0.8) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.0.8) Support
Startup Items: ℹ️
HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.jdibackup.ZipCloud.autostart.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 10.1.3 Support
AdobePDFViewer: Version: 10.1.3 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.5.1r601 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071505000006 Support
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Perian Support
Tuxera NTFS Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
6% WindowServer
0% fontd
0% usbmuxd
Top Processes by Memory: ℹ️
103 MB Safari
94 MB Google Chrome
47 MB WindowServer
40 MB Google Chrome Helper
39 MB mds
Virtual Memory Information: ℹ️
2.29 GB Free RAM
821 MB Active RAM
253 MB Inactive RAM
925 MB Wired RAM
304 MB Page-ins
0 B Page-outs
Similar Messages
-
Macbook pro running slowly after installing Maverick. Solutions?
macbook pro running slowly after installing Maverick. Solutions?
Hello art02,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If your Mac runs slowly
http://support.apple.com/kb/PH10798
If you find your Mac is running slowly, there are a number of potential causes that you can check.
If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
Best of luck,
Mario -
Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.
The battery needs to be replaced, or there is some other hardware problem.
-
Macbook Pro Running Slow, EtreCheck results inside
Hi all,
I posted a question last week about my Macbook Pro running slow, pinwheel on Safari etc, I was asked to run etrecheck which I have but not sure if it is highlighting the issue or not, so I have included the results below.
If anyone could take a look and let me know if something jumps out at you.
Many thanks in advance
Results
Problem description:
Macbook Pro 2009, 2Gb RAM running slow, pinwheel very often.
EtreCheck version: 2.0.4 (89)
Report generated 16 October 2014 23:41:15 GMT+01:00
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 14 days 4:5:45
Disk Information: ℹ️
SAMSUNG HN-M101MBB disk0 : (1 TB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
MacOSX (disk0s2) / [Startup]: 999.35 GB (900.14 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 2
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.netbridge (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.vnic (10.0.2 27712 - SDK 10.7) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.16) Support
/System/Library/Extensions
[loaded] com.parallels.kext.usbconnect (10.0.2 27712 - SDK 10.7) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobePDFViewer: Version: 10.0.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
Safari Extensions: ℹ️
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
46% WebProcess
3% WindowServer
0% Safari
0% ps
0% SystemUIServer
Top Processes by Memory: ℹ️
749 MB WebProcess
107 MB Safari
28 MB WindowServer
21 MB mdworker
19 MB mds
Virtual Memory Information: ℹ️
223 MB Free RAM
838 MB Active RAM
429 MB Inactive RAM
388 MB Wired RAM
11.03 GB Page-ins
8.48 GB Page-outs
ThanksAre you running both VirtualBox and Parallels? The sad thing is that you've only 2GB of RAM - and your machine can be upgraded to 8GB which would, in your case, have a tremendous impact on the speed of your machine (I'm not certain why EtreCheck is saying that the 2GB of RAM is not upgradable).
2GB just isn't enough to run modern versions of OS X - not even the Lion OS that you're running now. If you want more performance from your machine, upgrade your RAM. You can go to the Crucial website or the OWC website and find the RAM that's right for your machine.
Good luck,
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
Macbook Pro running slowly, bad crunchy(?) sound, and now shuts off randomly
Hi there,
I have an early 2011 13" Macbook Pro running OSX 10.8.4. For the past six months or so, my computer has been running relatively slowly. I brought it into a shop, but the guy couldn't figure out what was wrong with it. In the past two months or so, the sound has been terrible, whether it's watching youtube videos or listening to something on itunes or playing a game. it will sound fine, until like 30 seconds in when it will go all crunchy and garbled and terrible sounding. I don't know how else to describe it. Just now, my computer randomly turned off in the middle of me playing a game, and at first it wouldn't turn back on. I'm a little freaked out by that, as I'm a graduate school student and my computer is my life. I'm just trying to figure out what's wrong with it. :/
I've attached the crash report from the shut down here. Does anyone know what this means? Thanks for your help!
Interval Since Last Panic Report: 1191632 sec
Panics Since Last Report: 1
Anonymous UUID: C6E3BE7C-97DE-F1F4-8E38-E7E0F8024D03
Mon Sep 30 01:04:16 2013
Machine-check capabilities 0x0000000000000c07:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
7 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code: 0x0402
Model specific error code: 0x8100
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code: 0x0402
Model specific error code: 0x8100
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
rRun an Apple Hardware Test:
http://support.apple.com/kb/ht1509
You may have yo use the OPTION and D keys to start it.
Ciao. -
Macbook Pro Running Slowly and Pinwheeling a lot
I have been having an issue with my macbook pro running very slowly lately. Everything just feels slugglish, and sometimes menus and other programs take a while to respond. I have 4 GB of RAM, and I just feel like things are running too slow for a computer with a Core2Duo and 4 Gigs of RAM. I have snow leopard installed.
Also, the computer came with 2GB, but I upgraded to 4 myself. I did not buy the memory from Apple though, I bought it directly from crucial. Is it possible the memory has gone bad or something. I really don't know what to do.Do you still have the slowness problem when running OSX from the DVD (not running AHT)?
Is this symptom occasional, or all the time?
Most of the classic problems causing slowness that can be user fixed have been covered, but it does not mean totally eliminated.
The hard drive can still be intermittently bad despite the SMART status. I would put the original RAM back, and boot from an external Firewire hard drive with my backup HD clone. If you don't have one, you should - you might need it sooner than you think. This test can confirm if your internal HD is causing this or not.
I suppose it's also possible that you've developed a software problem and reloading OSX might help. This is quite a lot of work without a backup clone or Time Machine backup. You may have to take it to a technician if you don't feel up to doing this. -
MacBook Pro Running EXTREMELY Slow (Information from EtreCheck attached). HELP!
Problem description:
I am having issues with my mac becoming extremely SLOW. I upgraded the RAM (Doubled it up) and it was working well for a while, but it’s now back to being extremely slow. I noticed the change when I upgraded to Mavericks. I’m still running Mavericks and haven’t upgraded to Yosemite yet.
What could be causing this to happen? SO slow and keep in mind I'm usually always multi-tasking when operating my laptop.
If you can offer any suggestions then please let me know!
Thanks in advance,
Mike
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 6:19:03 PM MST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
ASUS MX239 spdisplays_1080p
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 1:44:28
Disk Information: ℹ️
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (3.71 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5960S
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 31
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/System/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[running] com.brother.LOGINserver.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.rim.BBAlbumArtCacher.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[running] com.starfield.backupservice.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.0.2 [Support]
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
EPPEX Plugin: Version: 4.1.0.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WbeTools64_14: Version: 1.0.23.53 © 2013 - SDK 10.6 [Support]
fileEditTool64_15: Version: 1.0.35.65 © 2013 - SDK 10.6 [Support]
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
MacFUSE [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% Google Chrome
6% WindowServer
5% coreaudiod
0% BBLaunchAgent
0% GoogleTalkPlugin
Top Processes by Memory: ℹ️
206 MB Google Chrome Helper
198 MB Google Chrome
129 MB com.apple.IconServicesAgent
77 MB mds_stores
77 MB Dock
Virtual Memory Information: ℹ️
3.91 GB Free RAM
2.73 GB Active RAM
930 MB Inactive RAM
759 MB Wired RAM
1.23 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 12, 2014, 04:35:10 PM Self test - passedYour startup disk has no free space!
Smoke-A-Lot wrote:
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (3.71 GB free) (Low!)
You need to spend some time removing files you no longer need. I'd suggest you reboot & connect an external HD, then slowy start copying files off this Mac. You need to take care because the Mac can run out of memory & put you into a 'must reboot now' situation, don't forget to delete files once they are copied off the system. Reboot to keep the memory usage to a minimum.
You need at least 20GB free at all times to allow the Mac some breathing room for temporary files & virtual memory storage. More free space is better, especially on spinning disks.
There are many tips on this site for removing old files & finding large files or folders
http://pondini.org/OSX/DiskSpace.html (and search this site).
These two can also help to find large files & folders.
http://grandperspectiv.sourceforge.net/
http://whatsizemac.com/
See Király's post for a way to make these apps search all folders (by default it will be limited by your permissions).
drive space not adding up - deleted user?
Don't forget that certain apps have their own 'trash' so open iPhoto, iMovie or any other app that has it's own trash & check the built in trash is empty, otherwise the items in the trash will be taking up disk space.
I'd also consider removing any of the system modifications you do not use, like Blackberry's software, Citrix, Toast's extensions. Otherwise check that the installed versions are up to date & compatible with the OS. http://roaringapps.com can indicate if other users are happy with these apps on your OS. -
2012 Macbook Pro running slowly since mavericks update
Since updating to Mavericks when it was first released my macbok pro has been running very slowly. Starting up apps takes longer, hangs occur when switching between apps or even browser tabs, when i close the lid the laptop won't go to sleep but instead heats up and i can't listen to a song on itunes the whole way through without several 20 or so second pauses. I have tried repair permissions (this oddly improves performance when its running), resetting NVRAM/PRAM. resetting SMC and a Hardware test but nothing worked/ no problems identified. The problems still occur in safe mode and when i added a new user. I also removed any apps or software that could be causing it such as chrome but this didn't help.
Similar problems occured the last time i update the mac, though they were much more severe and lead to the hard drive being replaced at the apple store. It had been running smoothly until the mavericks update.
After looking at similar posts i took the liberty of providing the following information:
Console messages received when trying to launch itunes with safari running:
23/01/2014 17:19:15.885 com.apple.WebKit.Networking[257]: tcp_connection_destination_prepare_complete 904 connectx to 2a02:26f0:27::5c7a:7eda#443 failed: 65 - No route to host
(904 through to 957 failures within 5 minutes)
23/01/2014 17:19:15.888 com.apple.WebKit.Networking[257]: tcp_connection_handle_destination_prepare_complete 904 failed to connect
(904 through to 957 failed within 5 minutes)
23/01/2014 17:19:18.193 iTunes[539]: ApplePushService: APSConnection being used without a delegate queue
23/01/2014 17:19:40.955 spindump[530]: Saved hang report for iTunes version 11.1.4 (11.1.4) to /Library/Logs/DiagnosticReports/iTunes_2014-01-23-171940_MacBook-Pro.hang
23/01/2014 17:21:58.116 sandboxd[125]: ([543]) com.apple.WebKit(543) deny file-read-data /Library/Preferences/com.apple.security-common.plist
23/01/2014 17:22:42.911 Safari[172]: Couldn't contact spell checker for Multilingual
23/01/2014 17:22:42.911 Safari[172]: Suppressing further spell checker launch failure warnings
23/01/2014 17:23:00.663 AppleSpell[290]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
23/01/2014 17:23:50.928 com.apple.WebKit.Networking[257]: CFNetwork SSLHandshake failed (-9806)
23/01/2014 17:24:08.465 com.apple.launchd[1]: (com.apple.WebKit.WebContent.A034A3C3-CBDE-4D0C-8FD0-FE73630DC2A5[543]) Exited with code: 1
Etrecheck report:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
TuxeraNTFSUnmountHelper - Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:45:14
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (408.87 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.seagate.driver.PowSecDriverCore (5.2.4)
com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4)
Problem System Launch Daemons:
[loaded] com.seagate.TBDecorator.plist
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.spotify.webhelper.plist
[loaded] com.valvesoftware.steamclean.plist
User Login Items:
iTunesHelper
3rd Party Preference Panes:
Flash Player
Tuxera NTFS
Internet Plug-ins:
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
13% WindowServer
6% com.apple.WebKit.Networking
5% Safari
2% hidd
2% cookied
1% EtreCheck
1% fontd
0% ocspd
0% UserNotificationCenter
0% aosnotifyd
Top Processes by Memory:
176 MB Safari
139 MB com.apple.IconServicesAgent
133 MB com.apple.WebKit.WebContent
82 MB Finder
78 MB mds_stores
57 MB com.apple.WebKit.Networking
53 MB mds
41 MB WindowServer
25 MB Dock
20 MB SystemUIServer
Virtual Memory Statistics:
1.13 GB Free RAM
1.97 GB Active RAM
204 MB Inactive RAM
715 MB Wired RAM
352 MB Page-ins
0 B Page-outs
Diagnostic test (By Linc Davis):
Boot Mode: Normal
System diagnostics:
Bluetooth File Exchange 2014-01-19-182117 hang
fm 2014-01-20-161020 crash
iTunes 2014-01-23-171940 hang
User diagnostics:
AdobeReader 2014-01-14-171412 crash
EtreCheck 2014-01-23-171542 crash
EtreCheck 2014-01-23-175849 crash
EtreCheck 2014-01-23-180120 crash
Safari 2014-01-19-162204 crash
Spotify Helper 2014-01-08-210246 crash
com.apple.WebKit.Networking 2014-01-14-102219 crash
com.apple.WebKit.WebContent 2014-01-21-181912 crash
Kernel messages:
Jan 17 21:08:45 PM notification timeout (pid 28, powerd)
Jan 18 20:19:21 PM notification timeout (pid 38, loginwindow)
Jan 18 20:19:21 PM notification timeout (pid 994, netbiosd)
Jan 19 17:26:20 AFP_VFS afpfs_DoReconnect: Max reconnect time: 60 secs, Connect timeout: 30 secs for /Volumes/Public Folder
Jan 19 22:16:53 AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Public Folder
Jan 22 13:51:28 PM notification timeout (pid 15, securityd)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 155, UserEventAgent)
Jan 22 13:51:28 PM notification timeout (pid 43, loginwindow)
Jan 22 13:51:28 PM notification timeout (pid 163, SystemUIServer)
Jan 22 13:51:28 PM notification timeout (pid 363, Disk Utility)
Jan 22 13:51:58 PM notification timeout (pid 16, powerd)
Jan 22 17:23:46 PM notification timeout (pid 906, netbiosd)
Jan 22 17:47:06 PM notification timeout (pid 943, netbiosd)
Extrinsic system jobs:
com.seagate.TBDecorator.plist
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Extrinsic agents:
com.valvesoftware.steamclean
com.spotify.webhelper
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
/Library/LaunchDaemons:
/Library/LaunchDaemons/com.adobe.fpsaud.plist
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
/Library/PrivilegedHelperTools:
/Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
/Library/StartupItems:
/Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Library/LaunchAgents:
Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist
Library/LaunchAgents/com.spotify.webhelper.plist
Library/LaunchAgents/com.valvesoftware.steamclean.plist
Extrinsic loadable bundles:
/System/Library/Extensions/Seagate Storage Driver.kext
(com.seagate.driver.PowSecDriverCore)
/Library/Internet Plug-Ins/Flash Player.plugin
(com.macromedia.Flash Player.plugin)
/Library/PreferencePanes/Flash Player.prefPane
(com.adobe.flashplayerpreferences)
/Library/PreferencePanes/Tuxera NTFS.prefPane
(com.tuxera.ntfs.mac.prefpane)
Library/Address Book Plug-Ins/SkypeABDialer.bundle
(com.skype.skypeabdialer)
Library/Address Book Plug-Ins/SkypeABSMS.bundle
(com.skype.skypeabsms)
User login items:
iTunesHelper
Safari extensions:
AdBlock
Restricted user files: 94
Font problems: 37
Elapsed time (s): 303Hi Somajoe,
Thanks for visiting Apple Support Communities.
It sounds like you have tried a lot of good troubleshooting steps. Since the behavior persists in safe mode and a new user, and you have effectively ruled out third party software conflicts, I recommend reinstalling Mavericks next:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Best Regards,
Jeremy -
Why is my macbook pro running slowly?
My macbook pro is running really slowly, even after I reinstalled the OS. I thought I would just live with it, but then I found etrecheck and thought I could get some help through this forum. Rebooting doesn't seem to help. Here's the output from Etrecheck. Any feedback would be very much appreciated:
Problem description:
My Macbook Pro is running very slowly.
EtreCheck version: 2.1.8 (121)
Report generated March 5, 2015 at 12:02:41 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 173
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 67 days 23:11:45
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (439.39 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.printuitool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.xpc.loginitemregisterd.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AirPlayXPCHelper.plist
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.spindump.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
14 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.brother.LOGINserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
WidevineMediaOptimizer: Version: Unknown [Click for support]
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
1Password
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% softwareupdated
5% WindowServer
1% cloudd
1% Dropbox
0% apsd
Top Processes by Memory: ℹ️
456 MB softwareupdated
103 MB Google Chrome
67 MB Finder
56 MB WindowServer
52 MB Dropbox
Virtual Memory Information: ℹ️
41 MB Free RAM
1.13 GB Active RAM
1.12 GB Inactive RAM
1.01 GB Wired RAM
355.19 GB Page-ins
9.14 GB Page-outs
Diagnostics Information: ℹ️
Mar 3, 2015, 03:31:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153153_[re dacted].crash
Mar 3, 2015, 03:31:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153152_[re dacted].crashYour MacBook can take 16 GB (2X 8 GB)
http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_160 0MHz_SDRAM
I would get one 8 GB stick and replace one of your 2 GB sticks -
My MacBook Pro running slow, EtreCheck
Hi,
I feel my MacBook Pro is booting very slowly compared to how it used to. Is there anything on my EtreCheck that seems unusual?
EtreCheck version: 1.9.12 (48)
Report generated 20 July 2014 15:17:17 BST
Hardware Information:
MacBook Pro (17-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,3
1 2.3 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1920 x 1200
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 0:6:15
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (168.34 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
HGST HDS5C4040ALE630 disk1 : (4 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 4 TB
Boot OS X (disk1s3) <not mounted>: 134.2 MB
HGST HDS5C4040ALE630 disk2 : (4 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
disk2s2 (disk2s2) <not mounted>: 4 TB
Boot OS X (disk2s3) <not mounted>: 134.2 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Western Digital My Book Thunderbolt Duo
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) Support
[not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.6.0 - SDK 10.7) Support
[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) Support
[not loaded] jp.co.roland.RDUSB007ADev (1.0.0) Support
Problem System Launch Daemons:
[failed] com.apple.smbd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.charlessoft.pacifist.helper.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] com.sharpcast.xfsmond.plist Support
[loaded] com.sonos.smbbump.plist Support
[loaded] jp.co.canon.MasterInstaller.plist Support
[loaded] PACESupport.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.spotify.webhelper.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items:
iTunesHelper
Dropbox
SugarSync
Copy
WDDriveUtilityHelper
SpeechSynthesisServer
GobblerHelper
NIHardwareAgent
WDQuickView
Internet Plug-ins:
JavaAppletPlugin: Version: Java 7 Update 55 Check version
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions:
WasteNoTime: Version: 3.3.2
Searchme: Version: 1.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: (null) Support
3rd Party Preference Panes:
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Java Support
Native Instruments USB Audio Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 697.84 GB Disk used: 541.05 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 2
Total number of backups: 5
Oldest backup: 2013-10-09 13:03:57 +0000
Last backup: 2014-04-14 17:06:31 +0000
Size of backup disk: Adequate
Backup size 2 > (Disk used 541.05 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
10% mds
3% WindowServer
1% mds_stores
1% hidd
1% fontd
Top Processes by Memory:
197 MB mds_stores
147 MB com.apple.IconServicesAgent
131 MB Finder
131 MB Google Chrome
82 MB Dropbox
Virtual Memory Information:
12.23 GB Free RAM
1.78 GB Active RAM
562 MB Inactive RAM
1.43 GB Wired RAM
388 MB Page-ins
0 B Page-outs
Thanks in advance.
LindaPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The better your description, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? When did it start to be slow? Did you change anything just before it started? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
MacBook Pro Running Slow Etrecheck listed below
Problem description:
Mac running slow on line and off line. Any help with troubleshooting would be greatly appreciated!
EtreCheck version: 2.0.4 (89)
Report generated October 17, 2014 at 1:48:19 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 3:6:11
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (382.50 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 60 Check version
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 116.74 GB
Destinations:
新增磁碟區 [Local]
Total size: 499.76 GB
Total number of backups: 6
Oldest backup: 2013-11-06 22:10:48 +0000
Last backup: 2014-10-16 22:23:20 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 116.74 GB X 3)
Top Processes by CPU: ℹ️
1% fontd
1% hidd
0% com.apple.WebKit.WebContent
0% WindowServer
0% loginwindow
Top Processes by Memory: ℹ️
219 MB com.apple.WebKit.WebContent
185 MB Messages
116 MB mds_stores
112 MB com.apple.IconServicesAgent
103 MB Safari
Virtual Memory Information: ℹ️
1.05 GB Free RAM
1.84 GB Active RAM
733 MB Inactive RAM
679 MB Wired RAM
449 MB Page-ins
0 B Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hello
When I open my macbook it is running extremely slow - especially once I launch safari. It can take minutes to load a page or for a page I am already typing on to even respond. I have pasted below part of my log from the application - Console. I have not included all of it as it was 7 pages long but please let me know if you need further information. Thank you for any help!
7/01/14 4:01:54 AM mDNSResponder[18] mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
7/01/14 4:01:54 AM com.apple.SecurityServer[24] Session 0x5fbff962 created
7/01/14 4:01:54 AM com.apple.SecurityServer[24] Entering service
7/01/14 4:01:54 AM kernel AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
7/01/14 4:01:54 AM kernel AGC: 2.10.6, HW version=1.9.21, flags:0, features:20600
7/01/14 4:01:54 AM kernel Previous Shutdown Cause: 5
7/01/14 4:01:55 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:01:56 AM kernel NVDANV50HAL loaded and registered.
7/01/14 4:01:56 AM kernel DSMOS has arrived
7/01/14 4:01:56 AM configd[14] bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
7/01/14 4:01:56 AM configd[14] DHCP en1: INIT-REBOOT transmit failed
7/01/14 4:01:56 AM configd[14] network configuration changed.
7/01/14 4:01:56 AM configd[14] setting hostname to "Ashlee-Robertsons-MacBook-Pro.local"
7/01/14 4:02:00 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:02:02 AM kernel en1: 802.11d country code set to 'DE'.
7/01/14 4:02:02 AM kernel en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140
7/01/14 4:02:02 AM bootlog[53] BOOT_TIME: 1389029506 0
7/01/14 4:02:07 AM blued[16] Apple Bluetooth daemon started
7/01/14 4:02:07 AM com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
7/01/14 4:02:07 AM kernel Auth result for: e0:46:9a:18:22:10 MAC AUTH succeeded
7/01/14 4:02:07 AM kernel AirPort: Link Up on en1
7/01/14 4:02:08 AM kernel AirPort: RSN handshake complete on en1
7/01/14 4:02:09 AM configd[14] network configuration changed.
7/01/14 4:02:09 AM /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[41] Login Window Application Started
7/01/14 4:02:09 AM com.apple.usbmuxd[33] usbmuxd-323.1 on Oct 3 2013 at 12:43:24, running 64 bit
7/01/14 4:02:10 AM com.eltima.ElmediaPlayer.daemon[60] Elmedia Player: Driver launched... Error code 0
7/01/14 4:02:10 AM org.apache.httpd[28] httpd: Could not reliably determine the server's fully qualified domain name,
7/01/14 4:02:10 AM rooksd[59] 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
7/01/14 4:02:10 AM rooksd[59] kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM rooksd[59] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:10 AM rooksd[59] Window Server is not available.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 Ashlee-Robertsons-MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
7/01/14 4:02:10 AM rooksd[59] kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM rooksd[59] Window Server is not available.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 MacBook-Pro.local rooksd[59] <Error>: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.
7/01/14 4:02:10 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:10 -MacBook-Pro.local rooksd[59] <Warning>: Window Server is not available.
7/01/14 4:02:09 AM kernel Stat: 6/6
7/01/14 4:02:11 AM com.apple.launchd[1] (com.apple.xprotectupdater[31]) Exited with exit code: 252
7/01/14 4:02:11 AM com.apple.SecurityServer[24] Session 0x424912 created
7/01/14 4:02:11 AM com.apple.SecurityServer[24] Session 0x424912 attributes 0x30
7/01/14 4:02:12 AM loginwindow[41] Login Window Started Security Agent
7/01/14 4:02:12 AM WindowServer[86] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
7/01/14 4:02:12 AM SecurityAgent[108] Showing Login Window
7/01/14 4:02:14 AM rooksd[59] Window Server is not available.
7/01/14 4:02:14 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:14
7/01/14 4:02:14 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM rooksd[59] Window Server is not available.
7/01/14 4:02:19 AM com.trusteer.rooks.rooksd[59] Tue Jan 7 04:02:19
7/01/14 4:03:01 AM StatusMenu[152] Attempting to monitor /Library/Application Support/WDSmartWare
7/01/14 4:03:01 AM StatusMenu[152] Monitoring /Library/Application Support/WDSmartWare
7/01/14 4:03:06 AM rapportd[145] *** __NSAutoreleaseNoPool(): Object 0x2816cb0 of class NSCFString autoreleased with no pool in place - just leaking
7/01/14 4:04:26 AM kernel Safari (map: 0x8dc80a4) triggered DYLD shared region unnest for map: 0x8dc80a4, region 0x7fff88a00000->0x7fff88c00000. While not abnormal for debuggers, this increases system memory footprint until the target exits.
7/01/14 4:07:52 AM [0x0-0x15015].com.apple.Safari[167] at sun.plugin2.main.server.MozillaPlugin.getCachedSiteData(MozillaPlugin.java:504)
7/01/14 4:07:53 AM [0x0-0x15015].com.apple.Safari[167] Exception in thread "main" java.lang.NullPointerException
7/01/14 4:07:53 AM [0x0-0x15015].com.apple.Safari[167] 2014-01-07 04:07:53.784 PluginProcess[189:903] *** __NSAutoreleaseNoPool(): Object 0x300140 of class NSCFDictionary autoreleased with no pool in place - just leaking
7/01/14 4:09:12 AM kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
7/01/14 4:09:16 AM kernel (default pager): [KERNEL]: System is out of paging space.
7/01/14 4:12:11 AM kernel (default pager): [KERNEL]: Switching ON Emergency paging segment
7/01/14 4:12:56 AM /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[149] No valid tickets, timing out
7/01/14 4:13:56 AM kernel (default pager): [KERNEL]: System is out of paging space.
7/01/14 4:21:45 AM kernel (default pager): [KERNEL]: Recovered emergency paging segment
7/01/14 4:23:41 AM Safari[192] IPCClient: Server port 0 is invalid; looking it up again...Start by removing "Rapport" and "Elmedia Player," both of which are much worse than useless. If there's no improvement, post again.
Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
I never install system modifications myself, and I don't know how to uninstall them. You'll have to do your own research to find that information.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button.
Back up all data before making any changes.
You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.
If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software. -
Macbook pro runs slowly even with tons of free memory??
Hi,
I've seriously tried to follow everyone's advice on how to keep your Macbook running efficiently, even so I have serious problems with it. For one thing, Microsoft Office programs run more slowly on my Macbook Pro than they would on a PC from 1995. If I open Word or Excel, it takes at least 6 minutes to load, and then functions ok (most of the time) but if I try to save a file, graphics wig out and typing the name of the file, it's like each letter is processed 3 seconds at a time after taking a whole minute to understand what I'm even typing in the first place. I use Google Chrome (no, safari doesn't run any faster) and I sometimes have issues with that. Finder also! It takes so long to click around my folders because my computer responds so slowly. It also sometimes wigs out when I try to jump between desktop screens. And actually even the mouse cursor decides not to respond for a few seconds.
I have 411 GB (out of 500) of free memory. I don't run multiple apps at once--usually I will run Chrome and Word, and then if I absolutely must, also Excel or Powerpoint, but I really try to use at most 3 at a time, and then I still have these severe problems. Sometimes I only have Word open and I still have these problems. My desktop is not cluttered; I clean it out regularly so I have like 5 files on there, pretty much all screenshots. My downloads folder does not have a billion files in it; it has accumulated some but I do make an effort to clean it regularly so there really isn't much. I don't have tons of music or movies or pictures or anything on my computer, and I also clean out my deleted files in the trash regularly.
That being said, I'm not an expert on computer maintenance (because I always seem to have these issues), so maybe there are other things I haven't tried that people could recommend? I'm pretty sure that my RAM or CPU (I don't know the difference because I don't know much about computers) are being overexhausted, because sometimes I can actually hear the fan going off because my Mac is trying hard to process stuff (this happened 5 minutes ago when I had nothing but Chrome opened but I restarted and now it's quiet again). But I don't know how to check RAM or CPU usage on my Mac? And since I don't run that many apps anyway I don't know how to resolve this problem.
Is there anything else I can try? Some other folders I should clean out? If so, can you please explain where to find these folders on OS X Yosemite? Because I used to be a person, but I bought this Macbook Pro a year ago and I still have trouble navigating. Or if you think I should take this into the apple store and have it looked at, please let me know.
Thanks in advance. \When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Like so many others, my 2009 MacBook Pro has become noticeably slower in the past month or two. After reading the forums, I ran my disk repair, then downloaded and ran the EtreCheck software. Here are my results. Any suggestions would be greatly appreciated. Thanks!
EtreCheck version: 2.0.6 (91)
Report generated October 25, 2014 at 5:22:37 PM PDT
Hardware Information: ℹ️
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 2:41:20
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (90.19 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
iomega eGo Rugged FW USB2 800mbit - 800mbit max
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted> : 210 MB
Back Up (disk1s2) /Volumes/Back Up : 999.86 GB (662.04 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.brother.LOGINserver.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] nhoj.DatesToiCal.plist Support
User Login Items: ℹ️
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins: ℹ️
Move-Media-Player: Version: npmnqmp 071701000001 Support
Safari Extensions: ℹ️
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 159.01 GB
Destinations:
Back Up [Local]
Total size: 999.86 GB
Total number of backups: 71
Oldest backup: 2012-08-11 05:37:50 +0000
Last backup: 2014-10-26 00:04:56 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
4% Safari
1% hidd
0% Fitbit Connect Menubar Helper
0% fontd
Top Processes by Memory: ℹ️
241 MB Finder
155 MB Messages
142 MB com.apple.IconServicesAgent
142 MB Safari
82 MB Dropbox
Virtual Memory Information: ℹ️
166 MB Free RAM
1.84 GB Active RAM
1.43 GB Inactive RAM
592 MB Wired RAM
1.23 GB Page-ins
0 B Page-outsBrad,
I think this is a good choice. I "zero" any computer I get right out of the box, then reinstall OS X myself.
Boot to your OS X install disk (isert the disk, then start or restart while holding down the "C" key. Your MBP will boot to the install disk.
Once the installer loads, choose a language for the installer, then open Disk Utility from the "Utilities" menu. In Disk Utility's list on the left, select your computer's HD. Not the "volume" name indented underneath, but the device you will see listed at the top.
In the "Erase" pane of Disk Utility, you will see a button labeled "Security Options." Click on this button. In the dialogue that appears, check the option for "Zero Out Data," then confirm your choice to return to the "Erase" pane. Choose a name for the new volume that will be created, then click "Erase."
This process will take up to an hour. When it has completed, quit Disk Utility to return to the installer, then proceed to install a new copy of OS X.
Scott -
MacBook Pro Runs slowly and heats up!
Lately my MAcBook Pro has been running pretty slow and heats up quickly. Also the battery drains way too fast as well. Here are the specs:
EtreCheck version: 2.1.8 (121)
Report generated 28 March 2015 5:39:45 pm IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 806
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:9:33
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (355.45 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
/System/Library/Extensions
[loaded] com.intel.kext.intelhaxm (1.0.6 - SDK 10.6) [Click for support]
Startup Items: ℹ️
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[loaded] com.intel.haxm.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
CheatSheet Application (/Applications/CheatSheet.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application (/Applications/Google Chrome.app)
Sony Ericsson Bridge Helper Application (/Users/[redacted]/Library/Application Support/Sony Ericsson Bridge for Mac/Sony Ericsson Bridge Helper.app)
Alfred 2 Application (/Applications/Alfred 2.app)
Wondershare Helper Compact Application (/Users/[redacted]/Library/Application Support/Helper/Wondershare Helper Compact.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Safari Extensions: ℹ️
Translate
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% Google Chrome
5% WindowServer
1% hidd
0% Creative Cloud
0% CheatSheet
Top Processes by Memory: ℹ️
223 MB Google Chrome
155 MB mds_stores
104 MB Google Chrome Helper
64 MB Creative Cloud
60 MB WindowServer
Virtual Memory Information: ℹ️
131 MB Free RAM
1.91 GB Active RAM
1.51 GB Inactive RAM
735 MB Wired RAM
2.30 GB Page-ins
1 MB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 05:26:28 PM Self test - passedFollow these instructions, or these for OS X 10.8 or earlier.
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