Macbook Pro running very slow all of a sudden
Hello, my mac has suddenly started running extremely slow. It sits on the grey screen on start up for about 10 mins and i get the spinning wheel constantly when using through the day. it is also running extremely hot when in use and the fans are almost always on full power. ive cleaned some room on it and checked the fans for lint and dust. programs sometimes just shut down also. i read in other posts to run a etresoft report as that can help identify problems so here are my results. any help would be excellent thanks.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 9:15:10 am AEST
Hardware Information: ?
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:6
Disk Information: ?
APPLE HDD ST500LM012 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (20.59 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Configuration files: ?
/etc/sysctl.conf - Exists
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] au.com.maxon.driver.MSM6280Panther (1.0.2) Support
[not loaded] au.com.maxon.driver.MSM6280Universal (1.0.2) Support
[not loaded] au.com.maxon.driver.MaxonFamily (1.0) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.8) Support
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) Support
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) Support
[not loaded] com.novationmusic.driver.usb.audio (2.3) Support
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.8) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
[not loaded] com.ploytec.xonedx.usb (2.0.2) Support
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (1.0.1) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.1.1) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) Support
[not loaded] jp.co.roland.RDUSB00E6Dev (1.0.0) Support
Startup Items: ?
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.paceap.eden.licensed.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[loaded] PACESupport.plist Support
Launch Agents: ?
[running] com.sophos.uiserver.plist Support
User Launch Agents: ?
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.mediafire.Desktop.plist Support
User Login Items: ?
iTunesHelper
NIHardwareAgent
XtraFinder
Internet Plug-ins: ?
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Native Instruments USB Audio Support
Paragon NTFS for Mac ® OS X Support
UA-25EX Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 445.79 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 4
Oldest backup: 2014-06-04 20:36:29 +0000
Last backup: 2014-08-27 22:30:57 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 445.79 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
13% WindowServer
6% Google Chrome
2% MediaFire Desktop
2% coreaudiod
1% Dock
Top Processes by Memory: ?
156 MB InterCheck
156 MB SophosScanD
156 MB com.apple.IconServicesAgent
131 MB SophosAntiVirus
123 MB mds_stores
Virtual Memory Information: ?
3.27 GB Free RAM
2.65 GB Active RAM
1.10 GB Inactive RAM
995 MB Wired RAM
908 MB Page-ins
0 B Page-outs
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
My macbook pro became very slow all of a sudden?
I just bought a used macbook pro early 2012. It was all restored and nice when I got it. It has worked perfectly for about a week and then I don't know why, but all of a sudden it became very slow in every aspect; Booting, opening apps, even surfing on the web became slower and laggy. It also seems like it has a battery problem when it is in standby. Because it uses a lot of power. Actually so much that it might go dead just by standing for a few hours. Is there anything I can do?
In regards to the battery situation, try a SMC reset:
http://support.apple.com/kb/HT3964
Is there a change?
When you got the MBP, was Mavericks the installed OSX? What you may have to do is boot the MBP with the OPTION+COMMAND+R keys. This will connect you to the Apple servers and allow you to erase the HDD and install the original OSX that the MBP came with. This sets up the MBP to your Apple ID and will permit you to install any appropriate updates accordingly. You may then download and install Mavericks from the App Store.
Ciao. -
My macbook is running very slow all of a sudden
m having the same issue. All at once my download speed, processing speed, everything turns into rainbow wheel. Heres my report:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 1:45:30
Disk Information:
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (102.07 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Startup Items:
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
HP IO: Path: /Library/StartupItems/HP IO
PACESupport: Path: /Library/StartupItems/PACESupport
ProTec6b: Path: /Library/StartupItems/ProTec6b
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.versioncueCS3.plist 3rd-Party support link
[System] com.cloudpath.maccmd.plist 3rd-Party support link
[System] com.digidesign.fwfamily.helper.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
[System] Nalpeirond6b.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.conduit.loader.agent.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.m-audio.fasttrackpro.helper.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
[System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link
[not loaded] com.logos.LogosIndexer.plist 3rd-Party support link
[not loaded] com.memeo.Memeod.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Dropbox
Google Drive
Internet Plug-ins:
o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.5.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.0 3rd-Party support link
Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.02 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
AdBlock: Version: 2.6.18
My eBay Manager: Version: 3.0.2.0
1-ClickWeather: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
fbplugin_1_0_1: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
Adobe Version Cue CS3 3rd-Party support link
Digidesign Mbox 2 Pro 3rd-Party support link
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
M-AudioFastTrackPro 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Epson Printer Utility 4: Version: 9.19 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/iWork '09
Microsoft Communicator: Version: 13.1.3 - SDK 10.5 3rd-Party support link
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 369.90 GB
Destinations:
FreeAgent GoFlex Drive [Local] (Last used)
Total size: 931.39 GB
Total number of backups: 28
Oldest backup: 2012-07-17 23:37:42 +0000
Last backup: 2014-03-25 19:38:04 +0000
Size of backup disk: Too small
Backup size 931.39 GB < (Disk used 369.90 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% Dropbox
4% WindowServer
2% Google Drive
1% EtreCheck
0% Google Chrome
Top Processes by Memory:
213 MB Finder
188 MB com.apple.IconServicesAgent
160 MB Google Drive
156 MB softwareupdated
119 MB Dropbox
Virtual Memory Information:
484 MB Free RAM
1.81 GB Active RAM
1.09 GB Inactive RAM
639 MB Wired RAM
928 MB Page-ins
0 B Page-outs
Can you please let me know whats going on as weel with my Macbook?3/27/14 1:22:05.581 AM Console[778]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
3/27/14 1:24:13.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=791[ksadmin] final status 0x0, allowing (remove VALID) page
3/27/14 1:24:15.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=794[ksadmin] final status 0x0, allowing (remove VALID) page
3/27/14 1:24:16.143 AM Google Chrome Helper[793]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:16.143 AM Google Chrome Helper[795]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:16.143 AM Google Chrome Helper[796]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:16.143 AM Google Chrome Helper[793]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:16.143 AM Google Chrome Helper[795]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:16.144 AM Google Chrome Helper[796]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:16.163 AM Google Chrome Helper[795]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:16.167 AM Google Chrome Helper[796]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:16.167 AM Google Chrome Helper[793]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:56.223 AM Google Chrome Helper[799]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:56.224 AM Google Chrome Helper[799]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:56.237 AM Google Chrome Helper[799]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:24:59.617 AM Google Chrome Helper[800]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:24:59.617 AM Google Chrome Helper[800]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:24:59.631 AM Google Chrome Helper[800]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:25:01.617 AM Google Chrome Helper[800]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
3/27/14 1:25:01.617 AM Google Chrome Helper[800]: CoreText CopyFontsForRequest received mig IPC error (FFFFFECC) from font server
3/27/14 1:25:38.633 AM Google Chrome Helper[802]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:25:38.633 AM Google Chrome Helper[802]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:25:38.647 AM Google Chrome Helper[802]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)
3/27/14 1:26:23.466 AM com.apple.IconServicesAgent[292]: main Failed to composit image for binding VariantBinding [0x407] flags: 0x8 binding: FileInfoBinding [0x161] - extension: jpeg, UTI: public.jpeg, fileType: ????.
3/27/14 1:26:23.467 AM quicklookd[805]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: jpeg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1
3/27/14 1:26:23.469 AM com.apple.IconServicesAgent[292]: main Failed to composit image for binding VariantBinding [0x163] flags: 0x8 binding: FileInfoBinding [0x409] - extension: png, UTI: public.png, fileType: ????.
3/27/14 1:26:23.470 AM quicklookd[805]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x803] flags: 0x8 binding: FileInfoBinding [0x703] - extension: png, UTI: public.png, fileType: ???? request size:16 scale: 1
3/27/14 1:27:16.899 AM Google Chrome Helper[807]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_bl ock_invoke() q=com.apple.main-thread
3/27/14 1:27:16.899 AM Google Chrome Helper[807]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
3/27/14 1:27:16.963 AM Google Chrome Helper[807]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100) -
2010 Macbook Pro Running Very Slow
I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
Problem description:
Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:41:50 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 462
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Firefox Application (/Applications/Firefox.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
LexmarkNetworkServices Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
7600 Series Button Monitor Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
4% WindowServer
3% Finder
2% hidd
0% ps
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
765 MB firefox
150 MB Mail
116 MB Finder
86 MB mds
77 MB WindowServer
Virtual Memory Information: ℹ️
577 MB Free RAM
1.41 GB Active RAM
1.55 GB Inactive RAM
621 MB Wired RAM
463 MB Page-ins
156 KB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 07:28:57 AM Self test - passed
Mar 26, 2015, 08:20:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crashI’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money. -
My mac mini is running very slow all of a sudden, how can i restore it's speed?
my mac mini is running very slow all of a sudden, how can i restore it's speed?
This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running a program at the instance of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait about a minute. Then paste some other text, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
clear; shopt -s extglob; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='User %s%%\t\tSystem %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; R () { o=; [[ r -eq 0 ]]; }; Pm () { [[ "$o" ]] && o=`sed 's/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pc () { o=`egrep -v '^[[:blank:]]*($|#)' "$2"`; Pm "$1"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o="${o##+( )}"; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=`system_profiler SPDiagnosticsDataType | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; grep -q 'No th' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=`ls /L*/L*/Dia*/*.panic | wc -l`; Ps "Panics"; o=`ls /L*/L*/Dia*/*.c* | tail`; Pm "System crash logs"; o=`ls L*/L*/Dia* | tail`; Pm "User crash logs"; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""; print}'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; [[ o -lt 5120 ]] && Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 90 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Pm "Total CPU usage" && s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process $s of user ${s[1]}"; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process $s of user ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; for d in {/,}L*/{La,Priv,Sta}*; do o=`ls -A "$d" | egrep -v '^(\.DS_Store$|com\.apple\.)'`; Pm "$d"; done; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep :`; Pm "Profiles"; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(egrep -v '(local|broadcast)host' /etc/hosts); Pc "User launchd" ~/.launchd; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist ! -exec sh -c 'plutil -s "$1" >&-' {} {} \; -print`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in {0..1}; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} files"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important.
If you're not logged in as an administrator, you won't be prompted for your password. The test will still run. It just won't do anything that requires administrator rights.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. There is no indication of progress until it's done. Wait for the line "[Process completed]" to appear in the Terminal window. If you don't see that line within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." That's because the forum software falsely identifies something in the post as a violation of the terms of use. If that happens, please post the results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
My macbook pro running very slow
Hello,
Looking for help with my very slow running laptop. I ran an EtreCheck and can provide a full report. I ran Disk Utility, repaired permissions, slimmed down my Download folder, deleted a program recently installed - Kies, to link with my Android phone. I also have an iMac running 10.9.5.
Thanks for helping out... and Happy New Year to you all!
Mark
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6Thanks Mike.
Here's the full Etre Report:
Problem description:
Macbook running very slow
EtreCheck version: 2.1.5 (108)
Report generated 31 December 2014 13:05:36 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (218.44 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Support]
[not loaded] com.Avid.driver.AvidDX (5.7.0 - SDK 10.6) [Support]
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.27 - SDK 10.6) [Support]
[loaded] com.kaspersky.kext.klif (3.0.5d45) [Support]
[loaded] com.kaspersky.nke (2.0.0d12) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.27 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.27 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.27 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.27 - SDK 10.6) [Support]
Problem System Launch Agents: ℹ️
[invalid?] .SM.gul.com.apple.SafariNotificationAgent.plist (hidden) [Support]
/usr/libexec/SafariNotificationAgent /usr/libexec/SafariNotificationAgent
[loaded] .SM.gul.com.apple.screensharing.MessagesAgent.plist (hidden) [Support]
/System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer /System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer
Launch Agents: ℹ️
[invalid?] .SM.gul.com.avid.backgroundservicesmanager.plist (hidden) [Support]
/Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager
[invalid?] .SM.gul.com.avid.dmfsupportsvc.plist (hidden) [Support]
/Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc
[invalid?] .SM.gul.com.avid.interplay.dmfservice.plist (hidden) [Support]
/Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService
[invalid?] .SM.gul.com.avid.interplay.editortranscode.plist (hidden) [Support]
/Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash
[invalid?] .SM.gul.com.avid.transcodeserviceworker.plist (hidden) [Support]
/Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService
[running] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist (hidden) [Support]
/Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun
[loaded] .SM.gul.com.google.keystone.agent.plist (hidden) [Support]
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[not loaded] .SM.gul.com.hp.messagecenter.launcher.plist (hidden) [Support]
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister -lazy 30 /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Resources/HPMessageCenterBridge.app
[invalid?] .SM.gul.com.intego.commonservices.statusitem.plist (hidden) [Support]
/Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/Resources/IntegoStatusItemHelp er.app/Contents/MacOS/IntegoStatusItemHelper
[running] .SM.gul.com.kaspersky.kav.gui.plist (hidden) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent -autolaunch 1
[running] com.flipvideo.FlipShare.AutoRun.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.intego.commonservices.statusitem.plist [Support]
[running] com.kaspersky.kav.gui.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] .SM.gul.com.adobe.fpsaud.plist (hidden) [Support]
/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
[loaded] .SM.gul.com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (hidden) [Support]
/System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper /System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper
[invalid?] .SM.gul.com.avid.interplay.editorbroker.plist (hidden) [Support]
./RunAvidEditorBroker.bash ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0
[invalid?] .SM.gul.com.avid.interplay.editortranscodestatus.plist (hidden) [Support]
./AvidEditorTranscodeStatusMac.bash ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0
[loaded] .SM.gul.com.google.keystone.daemon.plist (hidden) [Support]
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon
[running] .SM.gul.com.kaspersky.kav.plist (hidden) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav -r -bl
[running] .SM.gul.com.paceap.eden.licensed.plist (hidden) [Support]
/Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation
[loaded] .SM.gul.PACESupport.plist (hidden) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Support]
[loaded] com.avid.AMCUninstaller.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.kaspersky.kav.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.paceap.eden.licensed.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
User Login Items: ℹ️
Spanning Sync Notifier UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
KiesAgent ApplicationHidden (/Users/[redacted]/.Trash/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
WebEx: Version: 1.0 [Support]
Safari Extensions: ℹ️
VirtualKeyboard [Cached]
vkbd [Cached]
URLAdvisor [Cached]
Virtual Keyboard [Installed]
URL Advisor [Installed]
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
86% kav_app
11% kav
5% coreaudiod
1% firefox
0% WindowServer
Top Processes by Memory: ℹ️
1.06 GB firefox
249 MB kav
69 MB Dropbox
69 MB mds
56 MB Finder
Virtual Memory Information: ℹ️
67 MB Free RAM
2.29 GB Active RAM
1.09 GB Inactive RAM
840 MB Wired RAM
3.34 GB Page-ins
1.70 GB Page-outs -
MacBook Pro run very slow when open Contacts
My MacBook Pro (earlie 2011) run very slow. When open Contacs show the color ball. I can't see duplicates contacs.
Back up all data.
1. If you use iCloud, uncheck the box marked Contacts in the iCloud preference pane. Press return to confirm, or click Keep on Mac in the dialog that opens.
2. From the list of groups on the left side of the Contacts window, select All On My Mac. If that group doesn't exist or is empty, skip this step. Otherwise, from the menu bar, select
File ▹ Export ▹ Export vCard
Save the exported contacts to the Desktop.
3. Quit Contacts. Triple-click the text on the line below on this page to select it, then copy it to the Clipboard (command-C):
~/Library/Application Support/AddressBook
In the Finder, select
Go ▹ Go to Folder
from the menu bar, paste into the box that opens (command-V), and press return.
A Finder window will open with a folder selected. Move the selected folder to the Desktop, leaving the window open for now.
4. Launch Contacts. Your contacts will be gone. If you took Step 2, then double-click the file you created in that step and confirm that you want to import from it. Your contacts will reappear.
5. Re-enable Contacts in the iCloud preference pane, if you disabled it. Test. If the issue is resolved, delete the AddressBook folder and the vCard file on the Desktop and close the open folder window.
Otherwise, quit Contacts again and put the AddressBook folder back where it was, overwriting the newer one that will have been created in its place. Post your results. -
Macbook pro running very slow (EtreCheck result attached)
Hello!
My Macbook pro suddenly runs very slow after a restart this morning. I did the scan with EtreCheck and hope anyone could help me out.
Thanks a lot for your help!
==============================
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 6:14:16 PM GMT+01:00
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 4:25:32
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.73 GB (13.35 GB free) (Low!)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.0 - SDK 10.7) Support
[loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.sophos.kext.sav (9.2.0 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.0 - SDK 10.8) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.sogou.SogouServices.plist Support
[running] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.DuetDaemon.plist Support
[running] com.sophos.common.servicemanager.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
DuetPopUp Application (/System/Library/Extensions/DuetPlugIn.bundle/Contents/DuetPopUp.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SpeedDownload Browser Plugin: Version: 2.0.0 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% ReportCrash
3% Google Chrome
2% SophosWebIntelligence
1% fontd
0% WindowServer
Top Processes by Memory: ℹ️
163 MB SophosScanD
163 MB InterCheck
116 MB Google Chrome
116 MB mds
82 MB SophosAntiVirus
Virtual Memory Information: ℹ️
855 MB Free RAM
1.46 GB Active RAM
1.09 GB Inactive RAM
754 MB Wired RAM
1.73 GB Page-ins
315 KB Page-outsI would delete Sophos. It is not needed to be permanently installed.
Have you tried a Safe Boot?
http://support.apple.com/kb/HT1564?viewlocale=en_US
Any change?
This may or may not apply to your MBP:
http://support.apple.com/kb/ts4088
Ciao. -
Macbook Pro running very slow - EtreCheck log posted
Hello Support Community,
My Macbook Pro is running very slow lately. Slow means hanging when switching apps, apps not responding when interacting with them and generally slow.
Can someone take a look at my EtreCheck report and let me know if there is anything I can do?
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 3:16:35 PM EDT
Hardware Information:
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1440 x 900
Thunderbolt Display 2560 x 1440
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 4:26:6
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (715.6 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Launch Daemons:
[running] .dat017c.006 (hidden)
/usr/sbin/jamf launchDaemon -monitorUsage -enforceRestrictions -monitorNetworkStateChanges
[loaded] com.adobe.fpsaud.plist Support
[running] com.crashplan.engine.plist Support
[failed] com.eset.esets_daemon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.jamfsoftware.jamf.daemon.plist Support
[not loaded] com.jamfsoftware.startupItem.plist Support
[loaded] com.jamfsoftware.task.1.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.jamfsoftware.jamf.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.crashplan.javacheck.plist Support
[failed] com.spotify.webhelper.plist Support
User Login Items:
BetterSnapTool
ESET NOD32 Antivirus
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% Safari
1% coreaudiod
0% java
0% jamfAgent
Top Processes by Memory:
90 MB Safari
82 MB java
70 MB Finder
66 MB com.apple.WebKit.WebContent
61 MB mds_stores
Virtual Memory Information:
251 MB Free RAM
1.79 GB Active RAM
742 MB Inactive RAM
972 MB Wired RAM
825 MB Page-ins
15 MB Page-outsdemetrius703,
try disabling your ESET NOD32 Antivirus. If that improves performance, then uninstall it.
Your installed version of Silverlight is outdated; the most recent version can be downloaded from here. -
Why is macbook pro running very slow?
Hi! Could someone tell me why my macbook pro is so slow recently? During exams its really distrubing to having forced pauses.
Thanks for your support! I ve just done the EtreCheck:
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 11:6:7
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,2 GB (79,18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
6% WindowServer
4% mds
2% EtreCheck
1% Google Chrome
1% hidd
Top Processes by Memory:
147 MB Google Chrome
123 MB softwareupdated
119 MB com.apple.IconServicesAgent
111 MB mds_stores
94 MB Spotify
Virtual Memory Information:
144 MB Free RAM
1.69 GB Active RAM
1.44 GB Inactive RAM
487 MB Wired RAM
1.42 GB Page-ins
276 KB Page-outs@dominic: I did the safe mode start and after the desktop appeard I did nothing and just shut down and start normally again. Is it that? I was thinking that some window should have popped out of nowwhere and give me some diagnose... and tell me what to do... ?
Then after a normal start I did the disk utility thing, I could only verify and not repair since it seems to be ok? :
Then I tried the SMC reset according to the link you sent me, not sure if I did it right cause step 4 and 5 under
Portable computers that have a battery you should not remove on your own
were somehow the same, after I released everything I didnt have to press power button separately (step5), the mac started already (after step4)
@Lex: I'm really wondering about those two old applications
1) I didn't find anything useful about camerawindow or canon tools, except that it helps connecting my canon powershot G15 camera with a smartphone... don't even says if it works with my camera model nor if it works with mavericks...
2) ...Silverlight/OutOfBrowser/SLLauncher.app: Is it needed for what? After looking up it just said useful for webbrowsers, maybe better video quality etc. isn't that something good? if I delete it from my library will there e noteable differences when I use the internet?
besides that i deleted and update like u suggested and did a check again:
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:31
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,2 GB (76,16 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Internet Plug-ins:
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 161.16 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 12
Oldest backup: 2013-12-17 21:37:11 +0000
Last backup: 2014-01-05 11:12:56 +0000
Size of backup disk: Excellent
Backup size 931.19 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
22% WindowServer
13% Google Chrome
3% hidd
2% mds_stores
1% EtreCheck
Top Processes by Memory:
238 MB Finder
150 MB mds_stores
131 MB Microsoft PowerPoint
127 MB Mail
106 MB Microsoft Word
Virtual Memory Information:
70 MB Free RAM
1.61 GB Active RAM
1.58 GB Inactive RAM
444 MB Wired RAM
508 MB Page-ins
996 KB Page-outs
@hands: thanks for note -
HT4718 my macbook pro became ultra slow all of a sudden?please help
Hi
I have a macbookpro i bought in 2012 with following specifications
Processor 2.9GHz Intel Core i7
Memory 8 Gb 1600 MHz DDR3
It became ULTRASLOW all of a sudden.I have not used even half of storage or disk space because I use it basically for internet surfing and doing my school work.Any help will be much appreciated.Thanks.Hello t@singh
Check out the article below for your MacBook Pro running slow and slowing your productivity. Check Activity Monitor to see if your RAM is being used up and also check the hard drive using Disk Utility.
OS X Lion: If your Mac runs slowly
http://support.apple.com/kb/PH3915
Using Activity Monitor to read System Memory and determine how much RAM is being used (OS X Mountain Lion and earlier)
http://support.apple.com/kb/ht1342
Regards,
-Norm G. -
Macbook Pro running VERY slow- spinning wheel of death
My 4 year old MacBook Pro has been running very very slow for quite some time and I'm fed up enough to ask for some suggestions. Upon reading some forums, I was advised to download EtreCheck... here are my results. Some things are in red and look bad, I'm just not sure how to decipher this report. Any help is greatly appreciated!!
EtreCheck version: 1.9.12 (48)
Report generated July 30, 2014 at 9:43:01 PM EDT
Hardware Information:
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1440 x 900
System Software:
OS X 10.9.4 (13E28) - Uptime: 7 days 23:30:30
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (173.38 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
USB FLASH DRIVE 2 GB
PHLASH (disk1s1) /Volumes/PHLASH: 2 GB (27 MB free)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.silabs.driver.CP210xVCPDriver (3.0.0d1) Support
[not loaded] com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.6 - SDK 10.8) Support
Problem System Launch Daemons:
[failed] com.apple.Kerberos.digest-service.plist
[failed] com.apple.Kerberos.kdc.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[not loaded] com.cloudpath.maccmd.plist Support
[running] com.fitbit.galileod.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[not loaded] org.eyebeam.SelfControl.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.Affinegy.InstaLANa.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
GrowlHelperApp
Belkin Router Monitor
Dropbox
Spotify
Fitbit Connect Menubar Helper
Internet Plug-ins:
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.2.0 Support
User Internet Plug-ins:
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
DivX Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Perian Support
WacomTablet Support
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 303.49 GB
Destinations:
LaCie [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 11
Oldest backup: 2013-10-17 14:07:53 +0000
Last backup: 2014-07-22 13:13:18 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 303.49 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
118% Finder
9% com.apple.quicklook.satellite
6% repair_packages
5% WindowServer
3% networkd
Top Processes by Memory:
236 MB Finder
127 MB repair_packages
123 MB Google Chrome
106 MB networkd
63 MB Google Chrome Helper
Virtual Memory Information:
18 MB Free RAM
1.17 GB Active RAM
1.17 GB Inactive RAM
833 MB Wired RAM
9.52 GB Page-ins
1.89 GB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro running very slow over 1 hour to boot up
I was out of the country on a trip and my daughter's MBP (15" early 2011) refused to boot. It was stuck on the gray screen with the rotating gear. She made an appointment at the genius bar and they told her basically the computer was dead in the water due to a crashed hard drive and she should contact a data recovery service to recover her personal data then come back and they will install a new hgard drive and get her up and running. After I returned I removed the hard drive and took it to the IT department at my company. A tech there was able to access the drive via a USB/SATA cable and copy the contents to an external hard drive. He ran HD Tune on the drive and found no errors. I re-nstalled the drive and it still had the same problem. I am more of a Windows guy myself so I'm not 100% confident of my Mac/OSX skills. Obviously the genius at the genius bar wasn't exactly right since as you will see if he simply tried a safe boot he would have been able to gain access to the computer. But following is what I have already done.
1). I was able to boot into safe boot mode(Shift key during boot process). Under Safe mode I was able to log in under a Guest account. I could not successfully log in under her user account. Under the Guest Account I ran Disk utility and verified and reset preferences as I read somewhere this could be an issue. It found many issues (I would guess around 100). I also ran the verify disk and disk repair (or wahatever it is called). Disk Utility informed my that I had to reboot into repair mode (Command & R) and run DIsk Utility in that mode.
2). Rebooted into Repair Mode (Command & R). It took a while for the spinning globe to get rid of the triangle with the exclamation point but eventually I was in the Internet Repair Feature (Or whatever it is called). I ran Disk Utility and did a repair. It found system file errors and reported back that they were repaired. Wihile in Repair mode I looked under the "restore" tab and noticed that OSX Lion was shown. But in the computer's "About this Mac" it shows OSX 10.9. My daughter confirmed that she had previously updated the OS twice via the App Store so I guess that is why Lion shows under the restore tab.
3). I did a reboot to reset PRAM/NVRAM hoping that would assist as well as I had seen some entries that this was a good thing to do with very slow response problems.
4). I rebooted and waited. After about 20 minutes the log in screen came up and I log in under her user account. About 30 minutes later most of the desktop had loaded. About an hour and a half into the boot I was able to navigate the desktop but the was at least a 2 second delay between clicking on something and it acting. Often I had the spinning "rainbow wheel", "beach ball", "umbrella" or whatever your preference is.
So bottom line is I am no longer stuck on the gray screen but the computer is totally unusable. I'm not sure what my next step should be. SHould I restore the OS to Lion via the Command & R procedure? If I do that then will she be able to reload 10.9 Mavericks again via download?
If she has a friend with a MBP already running Mavericks can she make a USB boot drive on that machine to repair/replace her existing OSX installation?
Should I just reformat the hard drive and start fresh since something isn't making the MBR happy?
Also under disk utility the SMART report shows the drive as healthy.
Here are the basic specs of the machine as is:
OSX 10.9 (13A603)
8GB Ram 1333 NHz DDR3
Hard Drive: 499Gb total/263GB available
Any advice is welcome. Thanks.LPBassman,
since the tech in your IT department was able to copy your daughter’s data from her MacBook Pro’s internal disk, I’d suggest completely erasing the internal disk (using Disk Utility in Recovery mode, reformatting it with a “Mac OS Extended (Journaled)” filesystem), reïnstalling its original version of Mac OS X (either Snow Leopard from the grey Mac OS X Install DVD if it originally came with two grey DVDs, or Lion via OS X Internet Recovery if no grey DVDs originally came with it), running Software Update to get it to 10.6.8 or 10.7.5 respectively, reïnstalling Mavericks, running Software Update again to get it up to date, and finally restoring your daughter’s data. -
Hello all,
I am new to posting on this forum but I really hope that someone out there can help me out. I have a 13" MacBook Pro, 2.53 GHz Core 2 Duo, 4GB 1067 MHz DDR3, running OSX 10.6.8. My problem is that when I unplug the laptop form the charger and run it on the battery, the computer becomes unresponsive to any commands at all. It basically really slows down to a crawl. Even when rebooting it will take 5-10 minutes or more to do so. The odd thing is, when it gets plugged back in while any of this is going on, within a minute or two it works perfectly. It has been in a mac authorized repair shop for 7 weeks and has had a new logic board and a new hard drive replaced. The battery was tested and charges fine, holds a charge when unplugged, and the system profile shows the battery at Normal. Recently, many knowledgeable mac enthusiasts gave me tip that might help. Here is what I did: Ran an SMC reboot (no success), rebooted the computer under safe mode then unplugged it to test (no success), and ran a hardware test on the install disk (showed hardware ok)
I am at a loss as to what to do next. It has become impossible to use this laptop for my classes when it is unplugged. I am about ready to just go buy a new one, and call this one a goner.
I am hoping someone reading this can help with any other ideas on its problem. Help? Anyone?
SteveLPBassman,
since the tech in your IT department was able to copy your daughter’s data from her MacBook Pro’s internal disk, I’d suggest completely erasing the internal disk (using Disk Utility in Recovery mode, reformatting it with a “Mac OS Extended (Journaled)” filesystem), reïnstalling its original version of Mac OS X (either Snow Leopard from the grey Mac OS X Install DVD if it originally came with two grey DVDs, or Lion via OS X Internet Recovery if no grey DVDs originally came with it), running Software Update to get it to 10.6.8 or 10.7.5 respectively, reïnstalling Mavericks, running Software Update again to get it up to date, and finally restoring your daughter’s data. -
Macbook Pro running very slow and keep getting rainbow wheel
Dear Friends of the Forum,
I have Macbook pro mid 2010, and I'm having some issues. The computer is running quite slow when opening any program and the rainbow wheel comes up. Further, the even when trying to click on the commands, the rainbow wheel appears again and I have had to re start the computer a couple of times.
I started the computer in safe mode and it is running a bit better, but decided to run an EtreCheck. I will share the report with the forum, as I do not have the technical knowledge to completely understand it.
I would be most appreciative if you could look at it and let me know your thoughts and recommendations.
Best,
OA
EtreCheck version: 2.2 (132)
Report generated 4/25/15, 10:56 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 959 - SN = 9G0130XGCD3MA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:15:29
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.07 GB (60.93 GB free) - 109 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% notifyd
0% SpotlightNetHelper
Top Processes by Memory: ℹ️
475 MB firefox
314 MB kernel_task
98 MB Finder
86 MB CVMCompiler(2)
82 MB UserEventAgent(2)
Virtual Memory Information: ℹ️
70 MB Free RAM
3.93 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 25, 2015, 10:38:27 PM Self test - passed
Apr 25, 2015, 02:59:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-145901_[redacted] .crash
Apr 25, 2015, 02:39:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-143901_[redacted] .crash
Apr 25, 2015, 02:14:38 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-141438_[redacted] .crash
Apr 25, 2015, 02:02:25 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-020225_[redacted] .crash
Apr 25, 2015, 01:56:32 AM /Library/Logs/DiagnosticReports/Finder_2015-04-25-015632_[redacted].cpu_resourc e.diag [Click for details]
Apr 25, 2015, 01:31:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-013145_[redacted] .crash
Apr 24, 2015, 11:08:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-24-230831_[redac ted].crash
Apr 24, 2015, 11:08:29 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-24-230829_[redacted] .crash
Apr 23, 2015, 05:48:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-23-054845_[redacted] .crash
Apr 22, 2015, 11:57:09 PM /Library/Logs/DiagnosticReports/fpsaud_2015-04-22-235709_[redacted].crash
Apr 25, 2015, 01:17:16 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-011716_[redacted] .crashI see that you don't have Time Machine configured, before you do anything you need to make a full backup onto an external hard drive.
Restart while holding Command R and choose Disk Utility to repair your hard drive. Run repair as many time as it takes to report that no more errors were found, it will probably take two or three attempts.
These are all adware, click the link next to them to remove
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
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