Macbook pro running very slow (EtreCheck result attached)
Hello!
My Macbook pro suddenly runs very slow after a restart this morning. I did the scan with EtreCheck and hope anyone could help me out.
Thanks a lot for your help!
==============================
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 6:14:16 PM GMT+01:00
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 4:25:32
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.73 GB (13.35 GB free) (Low!)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.0 - SDK 10.7) Support
[loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.sophos.kext.sav (9.2.0 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.0 - SDK 10.8) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.sogou.SogouServices.plist Support
[running] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.DuetDaemon.plist Support
[running] com.sophos.common.servicemanager.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
DuetPopUp Application (/System/Library/Extensions/DuetPlugIn.bundle/Contents/DuetPopUp.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SpeedDownload Browser Plugin: Version: 2.0.0 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% ReportCrash
3% Google Chrome
2% SophosWebIntelligence
1% fontd
0% WindowServer
Top Processes by Memory: ℹ️
163 MB SophosScanD
163 MB InterCheck
116 MB Google Chrome
116 MB mds
82 MB SophosAntiVirus
Virtual Memory Information: ℹ️
855 MB Free RAM
1.46 GB Active RAM
1.09 GB Inactive RAM
754 MB Wired RAM
1.73 GB Page-ins
315 KB Page-outs
I would delete Sophos. It is not needed to be permanently installed.
Have you tried a Safe Boot?
http://support.apple.com/kb/HT1564?viewlocale=en_US
Any change?
This may or may not apply to your MBP:
http://support.apple.com/kb/ts4088
Ciao.
Similar Messages
-
Macbook Pro running very slow - EtreCheck log posted
Hello Support Community,
My Macbook Pro is running very slow lately. Slow means hanging when switching apps, apps not responding when interacting with them and generally slow.
Can someone take a look at my EtreCheck report and let me know if there is anything I can do?
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 3:16:35 PM EDT
Hardware Information:
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1440 x 900
Thunderbolt Display 2560 x 1440
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 4:26:6
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (715.6 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Launch Daemons:
[running] .dat017c.006 (hidden)
/usr/sbin/jamf launchDaemon -monitorUsage -enforceRestrictions -monitorNetworkStateChanges
[loaded] com.adobe.fpsaud.plist Support
[running] com.crashplan.engine.plist Support
[failed] com.eset.esets_daemon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.jamfsoftware.jamf.daemon.plist Support
[not loaded] com.jamfsoftware.startupItem.plist Support
[loaded] com.jamfsoftware.task.1.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.jamfsoftware.jamf.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.crashplan.javacheck.plist Support
[failed] com.spotify.webhelper.plist Support
User Login Items:
BetterSnapTool
ESET NOD32 Antivirus
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% Safari
1% coreaudiod
0% java
0% jamfAgent
Top Processes by Memory:
90 MB Safari
82 MB java
70 MB Finder
66 MB com.apple.WebKit.WebContent
61 MB mds_stores
Virtual Memory Information:
251 MB Free RAM
1.79 GB Active RAM
742 MB Inactive RAM
972 MB Wired RAM
825 MB Page-ins
15 MB Page-outsdemetrius703,
try disabling your ESET NOD32 Antivirus. If that improves performance, then uninstall it.
Your installed version of Silverlight is outdated; the most recent version can be downloaded from here. -
MacBook Pro running very slow - EtreCheck
My Macbook Pro has been running very slowly.
Ran EntreCheck - results below.
What can I do?
Thanks
EtreCheck version: 1.9.12 (48)
Report generated July 8, 2014 at 7:06:06 PM EDT
Hardware Information:
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:4:56
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Mac HD (disk0s2) / [Startup]: 749.3 GB (531.7 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.devguru.driver.SamsungACMControl (1.4.18 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungACMData (1.4.18 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungComposite (1.4.18 - SDK 10.6) Support
[not loaded] com.devguru.driver.SamsungMTP (1.4.18 - SDK 10.5) Support
[not loaded] com.devguru.driver.SamsungSerial (1.4.18 - SDK 10.6) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
[not loaded] xxx.qnation.PeerGuardian (1.1.7) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.carbonite.launchd.carbonitedaemon.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[failed] xxx.qnation.PeerGuardian.kextload.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.carbonite.launchd.carbonitealerts.plist Support
[running] com.carbonite.launchd.carbonitestatus.plist Support
[running] com.nike.nikeplusconnect.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[failed] com.didsoft.mih.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] net.optimum.iptv.optimumapp.agent.v3.plist Support
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Google Chrome
KiesAgent
fuspredownloader
RoboFormIcon
Internet Plug-ins:
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.1.0 Support
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
RoboForm: Version: 1.8.4
Amazon Shopping Assistant: Version: 1.1
Ebay Shopping Assistant: Version: 1.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Picasa: Version: 1.0 - SDK 10.6 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Carbonite Support
Flash Player Support
Flip4Mac WMV Support
GoPro Support
Java Support
MusicManager Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
87% CarboniteDaemon
2% WindowServer
1% mdworker
0% fontd
0% launchservicesd
Top Processes by Memory:
139 MB CarboniteDaemon
131 MB com.apple.IconServicesAgent
127 MB Google Chrome
78 MB Dropbox
74 MB Finder
Virtual Memory Information:
1.29 GB Free RAM
1.36 GB Active RAM
395 MB Inactive RAM
984 MB Wired RAM
442 MB Page-ins
0 B Page-outsMaybe it's slow because it's performing a Carbonite backup?
Please, in the future do not post things like EtreCheck output until someone asks for it. And, before you post it take the time to look through it for anything obvious to your particular problem. -
MacBook 13" running very slow. etrecheck results blow
EtreCheck version: 1.9.15 (52)
Report generated September 14, 2014 at 8:53:53 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 1024 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:20:18
Disk Information: ?
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (422.61 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents: ?
[not loaded] com.citrix.AuthManager_Mac.plist Support
[not loaded] com.citrix.ReceiverHelper.plist Support
[not loaded] com.citrix.ServiceRecords.plist Support
[not loaded] com.pharos.notify.plist Support
[not loaded] com.pharos.popup.plist Support
User Launch Agents: ?
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
iTunesHelper
Spotify
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
Mathematica: Version: 9.0.1.4055068 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions: ?
AdBlock
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
1% Finder
0% configd
0% SystemUIServer
0% mds
Top Processes by Memory: ?
258 MB com.apple.WebKit.WebContent
246 MB Safari
147 MB com.apple.IconServicesAgent
111 MB Finder
70 MB DashboardClient
Virtual Memory Information: ?
448 MB Free RAM
1.70 GB Active RAM
1.28 GB Inactive RAM
597 MB Wired RAM
203 MB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
2010 Macbook Pro Running Very Slow
I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
Problem description:
Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:41:50 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 462
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Firefox Application (/Applications/Firefox.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
LexmarkNetworkServices Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
7600 Series Button Monitor Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
4% WindowServer
3% Finder
2% hidd
0% ps
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
765 MB firefox
150 MB Mail
116 MB Finder
86 MB mds
77 MB WindowServer
Virtual Memory Information: ℹ️
577 MB Free RAM
1.41 GB Active RAM
1.55 GB Inactive RAM
621 MB Wired RAM
463 MB Page-ins
156 KB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 07:28:57 AM Self test - passed
Mar 26, 2015, 08:20:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crashI’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money. -
My macbook pro running very slow
Hello,
Looking for help with my very slow running laptop. I ran an EtreCheck and can provide a full report. I ran Disk Utility, repaired permissions, slimmed down my Download folder, deleted a program recently installed - Kies, to link with my Android phone. I also have an iMac running 10.9.5.
Thanks for helping out... and Happy New Year to you all!
Mark
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6Thanks Mike.
Here's the full Etre Report:
Problem description:
Macbook running very slow
EtreCheck version: 2.1.5 (108)
Report generated 31 December 2014 13:05:36 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (218.44 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Support]
[not loaded] com.Avid.driver.AvidDX (5.7.0 - SDK 10.6) [Support]
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.27 - SDK 10.6) [Support]
[loaded] com.kaspersky.kext.klif (3.0.5d45) [Support]
[loaded] com.kaspersky.nke (2.0.0d12) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.27 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.27 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.27 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.27 - SDK 10.6) [Support]
Problem System Launch Agents: ℹ️
[invalid?] .SM.gul.com.apple.SafariNotificationAgent.plist (hidden) [Support]
/usr/libexec/SafariNotificationAgent /usr/libexec/SafariNotificationAgent
[loaded] .SM.gul.com.apple.screensharing.MessagesAgent.plist (hidden) [Support]
/System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer /System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer
Launch Agents: ℹ️
[invalid?] .SM.gul.com.avid.backgroundservicesmanager.plist (hidden) [Support]
/Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager
[invalid?] .SM.gul.com.avid.dmfsupportsvc.plist (hidden) [Support]
/Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc
[invalid?] .SM.gul.com.avid.interplay.dmfservice.plist (hidden) [Support]
/Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService
[invalid?] .SM.gul.com.avid.interplay.editortranscode.plist (hidden) [Support]
/Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash
[invalid?] .SM.gul.com.avid.transcodeserviceworker.plist (hidden) [Support]
/Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService
[running] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist (hidden) [Support]
/Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun
[loaded] .SM.gul.com.google.keystone.agent.plist (hidden) [Support]
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[not loaded] .SM.gul.com.hp.messagecenter.launcher.plist (hidden) [Support]
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister -lazy 30 /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Resources/HPMessageCenterBridge.app
[invalid?] .SM.gul.com.intego.commonservices.statusitem.plist (hidden) [Support]
/Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/Resources/IntegoStatusItemHelp er.app/Contents/MacOS/IntegoStatusItemHelper
[running] .SM.gul.com.kaspersky.kav.gui.plist (hidden) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent -autolaunch 1
[running] com.flipvideo.FlipShare.AutoRun.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.intego.commonservices.statusitem.plist [Support]
[running] com.kaspersky.kav.gui.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] .SM.gul.com.adobe.fpsaud.plist (hidden) [Support]
/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
[loaded] .SM.gul.com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (hidden) [Support]
/System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper /System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper
[invalid?] .SM.gul.com.avid.interplay.editorbroker.plist (hidden) [Support]
./RunAvidEditorBroker.bash ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0
[invalid?] .SM.gul.com.avid.interplay.editortranscodestatus.plist (hidden) [Support]
./AvidEditorTranscodeStatusMac.bash ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0
[loaded] .SM.gul.com.google.keystone.daemon.plist (hidden) [Support]
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon
[running] .SM.gul.com.kaspersky.kav.plist (hidden) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav -r -bl
[running] .SM.gul.com.paceap.eden.licensed.plist (hidden) [Support]
/Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation
[loaded] .SM.gul.PACESupport.plist (hidden) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Support]
[loaded] com.avid.AMCUninstaller.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.kaspersky.kav.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.paceap.eden.licensed.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
User Login Items: ℹ️
Spanning Sync Notifier UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
KiesAgent ApplicationHidden (/Users/[redacted]/.Trash/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
WebEx: Version: 1.0 [Support]
Safari Extensions: ℹ️
VirtualKeyboard [Cached]
vkbd [Cached]
URLAdvisor [Cached]
Virtual Keyboard [Installed]
URL Advisor [Installed]
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
86% kav_app
11% kav
5% coreaudiod
1% firefox
0% WindowServer
Top Processes by Memory: ℹ️
1.06 GB firefox
249 MB kav
69 MB Dropbox
69 MB mds
56 MB Finder
Virtual Memory Information: ℹ️
67 MB Free RAM
2.29 GB Active RAM
1.09 GB Inactive RAM
840 MB Wired RAM
3.34 GB Page-ins
1.70 GB Page-outs -
MacBook Pro run very slow when open Contacts
My MacBook Pro (earlie 2011) run very slow. When open Contacs show the color ball. I can't see duplicates contacs.
Back up all data.
1. If you use iCloud, uncheck the box marked Contacts in the iCloud preference pane. Press return to confirm, or click Keep on Mac in the dialog that opens.
2. From the list of groups on the left side of the Contacts window, select All On My Mac. If that group doesn't exist or is empty, skip this step. Otherwise, from the menu bar, select
File ▹ Export ▹ Export vCard
Save the exported contacts to the Desktop.
3. Quit Contacts. Triple-click the text on the line below on this page to select it, then copy it to the Clipboard (command-C):
~/Library/Application Support/AddressBook
In the Finder, select
Go ▹ Go to Folder
from the menu bar, paste into the box that opens (command-V), and press return.
A Finder window will open with a folder selected. Move the selected folder to the Desktop, leaving the window open for now.
4. Launch Contacts. Your contacts will be gone. If you took Step 2, then double-click the file you created in that step and confirm that you want to import from it. Your contacts will reappear.
5. Re-enable Contacts in the iCloud preference pane, if you disabled it. Test. If the issue is resolved, delete the AddressBook folder and the vCard file on the Desktop and close the open folder window.
Otherwise, quit Contacts again and put the AddressBook folder back where it was, overwriting the newer one that will have been created in its place. Post your results. -
Why is macbook pro running very slow?
Hi! Could someone tell me why my macbook pro is so slow recently? During exams its really distrubing to having forced pauses.
Thanks for your support! I ve just done the EtreCheck:
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 11:6:7
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,2 GB (79,18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
6% WindowServer
4% mds
2% EtreCheck
1% Google Chrome
1% hidd
Top Processes by Memory:
147 MB Google Chrome
123 MB softwareupdated
119 MB com.apple.IconServicesAgent
111 MB mds_stores
94 MB Spotify
Virtual Memory Information:
144 MB Free RAM
1.69 GB Active RAM
1.44 GB Inactive RAM
487 MB Wired RAM
1.42 GB Page-ins
276 KB Page-outs@dominic: I did the safe mode start and after the desktop appeard I did nothing and just shut down and start normally again. Is it that? I was thinking that some window should have popped out of nowwhere and give me some diagnose... and tell me what to do... ?
Then after a normal start I did the disk utility thing, I could only verify and not repair since it seems to be ok? :
Then I tried the SMC reset according to the link you sent me, not sure if I did it right cause step 4 and 5 under
Portable computers that have a battery you should not remove on your own
were somehow the same, after I released everything I didnt have to press power button separately (step5), the mac started already (after step4)
@Lex: I'm really wondering about those two old applications
1) I didn't find anything useful about camerawindow or canon tools, except that it helps connecting my canon powershot G15 camera with a smartphone... don't even says if it works with my camera model nor if it works with mavericks...
2) ...Silverlight/OutOfBrowser/SLLauncher.app: Is it needed for what? After looking up it just said useful for webbrowsers, maybe better video quality etc. isn't that something good? if I delete it from my library will there e noteable differences when I use the internet?
besides that i deleted and update like u suggested and did a check again:
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:31
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,2 GB (76,16 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Internet Plug-ins:
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 161.16 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 12
Oldest backup: 2013-12-17 21:37:11 +0000
Last backup: 2014-01-05 11:12:56 +0000
Size of backup disk: Excellent
Backup size 931.19 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
22% WindowServer
13% Google Chrome
3% hidd
2% mds_stores
1% EtreCheck
Top Processes by Memory:
238 MB Finder
150 MB mds_stores
131 MB Microsoft PowerPoint
127 MB Mail
106 MB Microsoft Word
Virtual Memory Information:
70 MB Free RAM
1.61 GB Active RAM
1.58 GB Inactive RAM
444 MB Wired RAM
508 MB Page-ins
996 KB Page-outs
@hands: thanks for note -
MacBook Pro running VERY slow. What should I do? Here is my Etrecheck.
Problem description:
Computer running unusually slow.
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 6:22:56 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 471
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:18:4
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (317.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.3) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[loaded] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.motorola.MDMUpdater.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.pharos.notify.plist [Click for support]
[running] com.pharos.popup.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[loaded] com.sierrawireless.SWoCTool.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] [email protected] [Click for details]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Dropbox UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
K9-MacOptimizer UNKNOWN (missing value)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.4r634 [Click for support]
OVSHelper: Version: 1.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 9.1.0 [Click for support]
GarminGpsControl: Version: 2.7.3.0 Release [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071505000006 [Click for support]
fbplugin_1_0_3: Version: Unknown [Click for support]
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 181.76 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 46
Oldest backup: 2012-10-06 05:45:10 +0000
Last backup: 2015-03-19 03:03:47 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 181.76 GB X 3)
Top Processes by CPU: ℹ️
14% mds
4% WindowServer
0% BBLaunchAgent
0% fontd
0% SystemUIServer
Top Processes by Memory: ℹ️
477 MB softwareupdated
438 MB firefox
99 MB Dock
99 MB Google Drive
82 MB mds_stores
Virtual Memory Information: ℹ️
138 MB Free RAM
1.75 GB Active RAM
1.64 GB Inactive RAM
756 MB Wired RAM
1.32 GB Page-ins
70 KB Page-outs
Diagnostics Information: ℹ️
Mar 22, 2015, 05:56:17 PM /Library/Logs/DiagnosticReports/Google Drive_2015-03-22-175617_[redacted].crash
Mar 21, 2015, 12:15:44 PM /Library/Logs/DiagnosticReports/firefox_2015-03-21-121544_[redacted].hang
Mar 22, 2015, 06:03:33 PM Self test - passed
Mar 22, 2015, 05:48:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-22-17 4844_[redacted].crash
Mar 21, 2015, 12:14:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-21-12 1442_[redacted].crash
Mar 21, 2015, 12:09:37 PM /Library/Logs/DiagnosticReports/Microsoft PowerPoint_2015-03-21-120937_[redacted].hang
Mar 21, 2015, 12:09:37 PM /Library/Logs/DiagnosticReports/Safari_2015-03-21-120937_[redacted].hangFor starters the Blackberry software hasn't been updated in forever and is incompatible with Yosemite, remove it per the developers instructions. k9 mac optimizer is malware and must be removed.
What is all of the Motorola software for? Do you need it? You have quite a bit of other junk on there that you probably don't need and I'm not sure what all of it is for but the BB software and K9 for sure is in the list of known offenders for slow downs. -
Macbook Pro running VERY slow- spinning wheel of death
My 4 year old MacBook Pro has been running very very slow for quite some time and I'm fed up enough to ask for some suggestions. Upon reading some forums, I was advised to download EtreCheck... here are my results. Some things are in red and look bad, I'm just not sure how to decipher this report. Any help is greatly appreciated!!
EtreCheck version: 1.9.12 (48)
Report generated July 30, 2014 at 9:43:01 PM EDT
Hardware Information:
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1440 x 900
System Software:
OS X 10.9.4 (13E28) - Uptime: 7 days 23:30:30
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (173.38 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
USB FLASH DRIVE 2 GB
PHLASH (disk1s1) /Volumes/PHLASH: 2 GB (27 MB free)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.silabs.driver.CP210xVCPDriver (3.0.0d1) Support
[not loaded] com.silabs.driver.CP210xVCPDriver64 (3.0.0d1) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.6 - SDK 10.8) Support
Problem System Launch Daemons:
[failed] com.apple.Kerberos.digest-service.plist
[failed] com.apple.Kerberos.kdc.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[not loaded] com.cloudpath.maccmd.plist Support
[running] com.fitbit.galileod.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[not loaded] org.eyebeam.SelfControl.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.Affinegy.InstaLANa.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.akamai.client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.divx.agent.postinstall.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
GrowlHelperApp
Belkin Router Monitor
Dropbox
Spotify
Fitbit Connect Menubar Helper
Internet Plug-ins:
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.2.0 Support
User Internet Plug-ins:
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
DivX Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Perian Support
WacomTablet Support
Time Machine:
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 303.49 GB
Destinations:
LaCie [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 11
Oldest backup: 2013-10-17 14:07:53 +0000
Last backup: 2014-07-22 13:13:18 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 303.49 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
118% Finder
9% com.apple.quicklook.satellite
6% repair_packages
5% WindowServer
3% networkd
Top Processes by Memory:
236 MB Finder
127 MB repair_packages
123 MB Google Chrome
106 MB networkd
63 MB Google Chrome Helper
Virtual Memory Information:
18 MB Free RAM
1.17 GB Active RAM
1.17 GB Inactive RAM
833 MB Wired RAM
9.52 GB Page-ins
1.89 GB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
2011 Macbook pro running very slow
Hi there,
My Macbook Pro has been running extra slow lately. It is generally slow when not connected to AC adapter, but lately it has been all the time. Copying and pasting a picture from one app to another takes 5 minutes. When not connected to the AC adapter the response time is ridiculous, the mouse can't keep up with my actions at all. Also, one of my USB ports doesn't work, not sure if that is something I need to bring to Apple or if I can fix it myself though. I have already tried resetting the PRAM...anything else I can do?
I have attached my EtreCheck info below...any thoughts/advice would be super helpful! Thanks!
EtreCheck version: 1.9.12 (48)
Report generated August 2, 2014 9:20:09 AM EDT
Hardware Information:
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:45:23
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (381.97 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple, Inc. MacBook Pro
Kernel Extensions:
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) Support
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.authdaemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.motorola-mobility.mmcfgd.plist Support
Launch Agents:
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[running] com.Hyperlync.HubManager.plist Support
[running] com.leapfrog.connect.monitor.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.5 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
Silverlight: Version: 4.1.10329.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% Microsoft Word
0% fontd
0% iPhoto
0% blued
Top Processes by Memory:
893 MB Microsoft Word
295 MB iPhoto
94 MB Google Chrome
66 MB WindowServer
49 MB Finder
Virtual Memory Information:
465 MB Free RAM
1.84 GB Active RAM
907 MB Inactive RAM
841 MB Wired RAM
392 MB Page-ins
540 KB Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro Running Very Slow and Locks Up Often
I am hoping one of the experts on here might be able to help me out!
My MacBook Pro (mid 2010) has really started to run incredibly slow. I am certain I have crap on here I don't need that is causing issues, but I have been unable to troubleshoot what exactly is going on.
I looked through prior discussions: https://discussions.apple.com/thread/5437363?start=225&tstart=0 and tried some of the tips there to see if I could improve performance. It didn't seem to work.
I included an EtreCheck below and I can send anything else that might be helpful.
Thanks in advance for trying to help me out!
EtreCheck version: 1.9.11 (43) - report generated June 5, 2014 at 1:11:20 PM EDT
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 1:27:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (48.09 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] at.obdev.nke.LittleSnitch (3908 - SDK 10.8) Support
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[not loaded] com.eskapelabs.iokit.EskapeUSB (3.6.2) Support
[not loaded] com.markspace.driver.RemoteNDIS (315) Support
[not loaded] com.roxio.BluRaySupport (1.1.3) Support
[not loaded] com.roxio.TDIXController (1.6) Support
[not loaded] com.silabs.driver.CP210xVCPDriver (2.9.0d1) Support
[kext loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support
Startup Items:
Qmaster: Path: /Library/StartupItems/Qmaster
VNCServer: Path: /Library/StartupItems/VNCServer
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.barebones.authd.plist Support
[running] com.crashplan.engine.plist Support
[running] com.fitbit.fitbitd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.memeo.WDMemeod.plist Support
[not loaded] com.realvnc.VNCServerd.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS4ServiceManager.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[running] com.nchsoftware.inventoria.agent.plist Support
[running] com.plexapp.mediaserver.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items:
Steam
Garmin Express Service
Security Camera
CrashPlan menu bar
Spotify
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.1.18709 Support
SpeedDownload Browser Plugin: Version: 2.1.5 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.1.4 Support
SlingPlayer: Version: (null) - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.459 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.4.1.18709 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.1 Support
GarminGpsControl: Version: 2.8.1.0 Release Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
TuneUp Visualizer: Version: (null) Support
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.2 Support
3rd Party Preference Panes:
Adobe Version Cue CS2 Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Hazel Support
MacFUSE Support
MenuMeters Support
TechTool Protection Support
TiVoDesktop Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
9% mds
3% Spotify
3% WindowServer
1% CrashPlanService
1% sysmond
Top Processes by Memory:
147 MB Spotify
131 MB Safari
127 MB firefox
115 MB CrashPlanService
90 MB WindowServer
Virtual Memory Information:
197 MB Free RAM
1.71 GB Active RAM
725 MB Inactive RAM
844 MB Wired RAM
1.18 GB Page-ins
46 MB Page-outsI had all of these troubles before Mavericks, and it doesn't seem to be any worse after I installed Mavericks yesterday.
It is almost to the point where I can not work at all in certain apps as it just freezes.
Steps I have taken:
- Reset the System Management Controller
- Checked the battery cycle count (331)
- Verified and repaired disk and permissions.
- Cleaned up as many things as I could find.
Here is an updated EtreCheck after I did some cleanup myself.
I also have included some of the most recent system logs.
EtreCheck version: 1.9.11 (43) - report generated June 6, 2014 at 8:28:22 AM EDT
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:59:24
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (66.73 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) Support
[not loaded] com.eskapelabs.iokit.EskapeUSB (3.6.2) Support
[not loaded] com.markspace.driver.RemoteNDIS (315) Support
[not loaded] com.roxio.BluRaySupport (1.1.3) Support
[not loaded] com.silabs.driver.CP210xVCPDriver (2.9.0d1) Support
[kext loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) Support
Startup Items:
Qmaster: Path: /Library/StartupItems/Qmaster
VNCServer: Path: /Library/StartupItems/VNCServer
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[loaded] com.barebones.authd.plist Support
[running] com.crashplan.engine.plist Support
[running] com.fitbit.fitbitd.plist Support
[loaded] com.google.keystone.daemon.plist Support
[failed] com.memeo.WDMemeod.plist Support
[not loaded] com.realvnc.VNCServerd.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS4ServiceManager.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.divx.agent.postinstall.plist Support
[running] com.nchsoftware.inventoria.agent.plist Support
[failed] com.plexapp.mediaserver.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
CrashPlan menu bar
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.1.18709 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.1.4 Support
SlingPlayer: Version: (null) - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.5.0f6 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
LogMeIn: Version: 1.0.459 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.4.1.18709 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
GarminGpsControl: Version: 2.8.1.0 Release Support
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
TuneUp Visualizer: Version: (null) Support
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 6.2 Support
3rd Party Preference Panes:
Adobe Version Cue CS2 Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Hazel Support
MacFUSE Support
MenuMeters Support
TechTool Protection Support
TiVoDesktop Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
5% Spotify
4% WindowServer
3% CrashPlanService
2% mdworker
1% coreaudiod
Top Processes by Memory:
356 MB CrashPlanService
201 MB Spotify
183 MB Safari
161 MB com.apple.WebKit.WebContent
127 MB softwareupdated
Virtual Memory Information:
492 MB Free RAM
1.49 GB Active RAM
1.13 GB Inactive RAM
786 MB Wired RAM
625 MB Page-ins
0 B Page-outs
Recent Console Logs (there have been 4,000 since yesterday at noon):
6/6/14 7:37:06.000 AM kernel[0]: considerRebuildOfPrelinkedKernel prebuild rebuild has expired
6/6/14 7:37:08.350 AM com.apple.InputMethodKit.UserDictionary[336]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](760): CoreData: Ubiquity: **********~FD046823-6A23-5B27-B61D-83427C205DCA:UserDictionary
Using local storage: 1
6/6/14 7:37:08.860 AM com.apple.InputMethodKit.UserDictionary[336]: -[PFUbiquitySwitchboardEntryMetadata setUseLocalStorage:](760): CoreData: Ubiquity: **********~FD046823-6A23-5B27-B61D-83427C205DCA:UserDictionary
Using local storage: 0
6/6/14 7:37:14.109 AM com.apple.WebKit.WebContent[329]: Error loading /Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: dlopen(/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: no matching architecture in universal wrapper
6/6/14 7:37:14.110 AM com.apple.WebKit.WebContent[329]: Cannot find function pointer iTeaHAL for factory 666438A7-7C20-4274-91D4-A7B71A71A40F in CFBundle/CFPlugIn 0x7f9095e1acf0 </Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin> (bundle, not loaded)
6/6/14 7:37:33.168 AM VDCAssistant[342]: AVF encoder error: fail to create accelerator instance
6/6/14 7:40:09.390 AM Safari[178]: Couldn't contact spell checker for Multilingual
6/6/14 7:40:09.391 AM Safari[178]: Suppressing further spell checker launch failure warnings
6/6/14 7:41:15.185 AM com.apple.WebKit.Networking[234]: CFNetwork SSLHandshake failed (-9806)
6/6/14 7:41:15.216 AM com.apple.WebKit.Networking[234]: CFNetwork SSLHandshake failed (-9806)
6/6/14 7:41:15.240 AM com.apple.WebKit.Networking[234]: CFNetwork SSLHandshake failed (-9806)
6/6/14 7:41:16.658 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
6/6/14 7:41:16.659 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
6/6/14 7:41:16.659 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
6/6/14 7:41:16.660 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
6/6/14 7:41:16.660 AM AppleSpell[334]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
6/6/14 7:41:21.058 AM system_profiler[357]: Error -536870187 (e00002d5) making IOI2CSendRequest
6/6/14 7:41:21.092 AM system_profiler[357]: Error -536870187 (e00002d5) making IOI2CSendRequest
6/6/14 7:41:33.947 AM SubmitDiagInfo[346]: Submitted crash report: file:///Users/*********/Library/Logs/DiagnosticReports/Plex%20Media%20Server_20 14-06-05-092349_Macintosh.crash
6/6/14 7:41:35.195 AM SubmitDiagInfo[346]: Submitted crash report: file:///Users/*********/Library/Logs/DiagnosticReports/Security%20Camera_2014-0 6-05-134928_Macintosh.crash
6/6/14 7:41:44.249 AM SubmitDiagInfo[346]: Submitted crash report: file:///Users/***********/Library/Logs/DiagnosticReports/PluginProcess_2014-06- 05-142002_Macintosh.crash
6/6/14 7:45:52.184 AM Spotify[398]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:45:53.668 AM WindowServer[93]: Received display connect changed for display 0x4272dc1
6/6/14 7:45:53.708 AM WindowServer[93]: Found 42 modes for display 0x04272dc1 [42, 0]
6/6/14 7:45:53.725 AM WindowServer[93]: Received display connect changed for display 0x3f003e
6/6/14 7:45:53.725 AM WindowServer[93]: Found 1 modes for display 0x003f003e [1, 0]
6/6/14 7:45:53.726 AM WindowServer[93]: CGXMuxAcknowledge: Posting glitchless acknowledge
6/6/14 7:45:53.756 AM WindowServer[93]: Received display connect changed for display 0x4272dc1
6/6/14 7:45:53.757 AM WindowServer[93]: Found 1 modes for display 0x04272dc1 [1, 0]
6/6/14 7:45:57.643 AM Spotify[398]: Mac OS version: 10.9
6/6/14 7:46:03.015 AM Spotify Helper EH[405]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:46:06.587 AM Spotify[398]: Media key event tap was disabled by timeout
6/6/14 7:46:19.909 AM Spotify Helper[408]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:46:19.909 AM Spotify Helper[409]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:46:19.910 AM Spotify Helper[410]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:46:23.536 AM Spotify Helper[412]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:46:34.987 AM Spotify Helper[409]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
6/6/14 7:46:35.105 AM Spotify Helper[408]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
6/6/14 7:46:37.282 AM Spotify Helper[412]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
6/6/14 7:46:38.331 AM Spotify Helper[414]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:46:39.582 AM Spotify Helper[410]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
6/6/14 7:46:57.538 AM Spotify Helper EH[417]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 7:55:11.398 AM WindowServer[93]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "Spotify Helper" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x1202b, PID 414)
6/6/14 7:55:11.398 AM WindowServer[93]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7f8462e4ca70(2001)
6/6/14 7:55:11.600 AM WindowServer[93]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7f8462e4ca70(2001)
6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 398, Spotify)
6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 409, Spotify Helper)
6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 408, Spotify Helper)
6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 410, Spotify Helper)
6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 412, Spotify Helper)
6/6/14 7:56:40.000 AM kernel[0]: PM notification timeout (pid 417, Spotify Helper E)
6/6/14 7:56:40.313 AM CrashPlan menu bar[262]: MasterControlProgram ** WE ARE __NOT__ CONNECTED **
6/6/14 7:57:01.000 AM kernel[0]: AirPort_Brcm43xx::powerChange: System Sleep
6/6/14 7:57:01.000 AM kernel[0]: hibernate image path: /var/vm/sleepimage
6/6/14 7:57:01.000 AM kernel[0]: efi pagecount 125
6/6/14 7:57:01.000 AM kernel[0]: hibernate_page_list_setall(preflight 1) start 0xffffff8074e99000, 0xffffff8074eb8000
6/6/14 7:57:02.000 AM kernel[0]: hibernate_page_list_setall time: 232 ms
6/6/14 7:57:02.000 AM kernel[0]: pages 1002234, wire 163750, act 354100, inact 1697, cleaned 0 spec 4, zf 98297, throt 0, compr 254, xpmapped 0
6/6/14 7:57:02.000 AM kernel[0]: could discard act 64316 inact 57786 purgeable 2343 spec 259685 cleaned 2
6/6/14 7:57:02.000 AM kernel[0]: hibernate_page_list_setall preflight pageCount 618102 est comp 50 setfile 1336349188 min 2147483648
6/6/14 7:57:02.000 AM kernel[0]: [0x626480f000, 0x32000000]
6/6/14 7:57:02.000 AM kernel[0]: [0x6d65948000, 0x19000000]
6/6/14 7:57:02.000 AM kernel[0]: [0x6dc5606000, 0x19000000]
6/6/14 7:57:02.000 AM kernel[0]: [0x70af0df000, 0x1c000000]
6/6/14 7:57:02.000 AM kernel[0]: [0x0, 0x0]
6/6/14 7:57:02.000 AM kernel[0]: kern_open_file_for_direct_io(0) took 49 ms
6/6/14 7:57:02.000 AM kernel[0]: Opened file /var/vm/sleepimage, size 2147483648, partition base 0x0, maxio 2000000 ssd 0
6/6/14 7:57:02.000 AM kernel[0]: hibernate image major 1, minor 0, blocksize 4096, pollers 5
6/6/14 7:57:02.000 AM kernel[0]: hibernate_alloc_pages act 420199, inact 158342, anon 102056, throt 0, spec 259695, wire 165393, wireinit 85224
6/6/14 7:57:02.000 AM kernel[0]: hibernate_setup(0) took 9 ms
6/6/14 7:57:02.000 AM kernel[0]: AirParrot device perform power state change 1 -> 0
6/6/14 7:57:28.000 AM kernel[0]: hibernate_page_list_setall(preflight 0) start 0xffffff8074e99000, 0xffffff8074eb8000
6/6/14 7:57:28.000 AM kernel[0]: hibernate_page_list_setall time: 225 ms
6/6/14 7:57:28.000 AM kernel[0]: pages 1003412, wire 165083, act 352860, inact 1697, cleaned 0 spec 5, zf 99545, throt 0, compr 254, xpmapped 54205
6/6/14 7:57:28.000 AM kernel[0]: could discard act 64316 inact 57786 purgeable 2343 spec 259521 cleaned 2
6/6/14 7:57:28.000 AM kernel[0]: hibernate_page_list_setall found pageCount 619444
6/6/14 7:57:28.000 AM kernel[0]: IOHibernatePollerOpen, ml_get_interrupts_enabled 0
6/6/14 7:57:28.000 AM kernel[0]: IOHibernatePollerOpen(0)
6/6/14 7:57:28.000 AM kernel[0]: encryptStart 14030
6/6/14 7:57:28.000 AM kernel[0]: bitmap_size 0x1ef84, previewSize 0x393c80, writing 618263 pages @ 0x3c6c34
6/6/14 7:57:28.000 AM kernel[0]: encryptEnd 6e2c000
6/6/14 7:57:28.000 AM kernel[0]: image1Size 0xb73f000, encryptStart1 0x14030, End1 0x6e2c000
6/6/14 7:57:28.000 AM kernel[0]: encryptStart b73f000
6/6/14 7:57:28.000 AM kernel[0]: encryptEnd 4a1e9a00
6/6/14 7:57:28.000 AM kernel[0]: PMStats: Hibernate write took 25540 ms
6/6/14 7:57:28.000 AM kernel[0]: all time: 25540 ms, comp bytes: 2532712448 time: 2790 ms 865 Mb/s, crypt bytes: 1166813648 time: 1575 ms 706 Mb/s,
6/6/14 7:57:28.000 AM kernel[0]: image 1243521024 (57%), uncompressed 2532712448 (618338), compressed 1235345744 (48%), sum1 f00c11ab, sum2 5472a3c9
6/6/14 7:57:28.000 AM kernel[0]: zeroPageCount 77566, wiredPagesEncrypted 114372, wiredPagesClear 49605, dirtyPagesEncrypted 454361
6/6/14 7:57:28.000 AM kernel[0]: hibernate_write_image done(0)
6/6/14 7:57:28.000 AM kernel[0]: sleep
6/6/14 7:57:28.000 AM kernel[0]: Wake reason: EHC2
6/6/14 8:07:44.000 AM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
6/6/14 8:07:44.000 AM kernel[0]: AirParrot device perform power state change 0 -> 1
6/6/14 8:07:44.000 AM kernel[0]: Previous Sleep Cause: 5
6/6/14 8:07:44.000 AM kernel[0]: The USB device HubDevice (Port 1 of Hub at 0xfa000000) may have caused a wake by issuing a remote wakeup (2)
6/6/14 8:07:44.000 AM kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 2 of Hub at 0xfa100000) may have caused a wake by issuing a remote wakeup (3)
6/6/14 8:07:44.000 AM kernel[0]: full wake (reason 1) 95 ms
6/6/14 8:07:44.000 AM kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
6/6/14 8:07:44.000 AM kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
6/6/14 8:07:44.000 AM kernel[0]: en1: 802.11d country code set to 'X0'.
6/6/14 8:07:44.000 AM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
6/6/14 8:07:44.591 AM WindowServer[93]: CGXDisplayDidWakeNotification [1675247721089]: posting kCGSDisplayDidWake
6/6/14 8:07:44.591 AM WindowServer[93]: handle_will_sleep_auth_and_shield_windows: NULL shield_window (lock state: 1)
6/6/14 8:07:46.746 AM configd[18]: setting hostname to "Macintosh.local"
6/6/14 8:07:46.751 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Inactive
6/6/14 8:07:47.175 AM configd[18]: network changed: v4(en1-:192.168.1.68) DNS- Proxy-
6/6/14 8:07:47.181 AM netbiosd[139]: network_reachability_changed : network is not reachable, netbiosd is shutting down
6/6/14 8:07:51.378 AM fitbitd[67]: The system has powered on. Simulating connect for basestation "".
6/6/14 8:07:52.000 AM kernel[0]: en1: 802.11d country code set to 'US'.
6/6/14 8:07:52.000 AM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
6/6/14 8:07:53.248 AM Spotify Helper[425]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
6/6/14 8:07:53.418 AM MacUserInterface[67]: Failed to find device
6/6/14 8:07:53.419 AM MacUserInterface[67]: Failed to initialize communication [VID: 0x10c4, PID: 0x84c4]. Is the base station plugged in?
6/6/14 8:07:53.965 AM Spotify Helper[425]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
6/6/14 8:07:54.000 AM kernel[0]: MacAuthEvent en1 Auth result for: 60:33:4b:e0:70:d4 MAC AUTH succeeded
6/6/14 8:07:54.000 AM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
6/6/14 8:07:54.000 AM kernel[0]: AirPort: Link Up on en1
6/6/14 8:07:54.000 AM kernel[0]: en1: BSSID changed to 60:33:4b:e0:70:d4
6/6/14 8:07:54.000 AM kernel[0]: AirPort: RSN handshake complete on en1
6/6/14 8:07:54.899 AM configd[18]: network changed: DNS* Proxy
6/6/14 8:07:54.902 AM UserEventAgent[11]: Captive: [CNInfoNetworkActive:1655] en1: SSID 'Sawdust' making interface primary (cache indicates network not captive)
6/6/14 8:07:54.902 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Evaluating
6/6/14 8:07:54.906 AM UserEventAgent[11]: Captive: en1: Not probing 'Sawdust' (cache indicates not captive)
6/6/14 8:07:54.907 AM UserEventAgent[11]: Captive: CNPluginHandler en1: Authenticated
6/6/14 8:07:55.249 AM configd[18]: network changed: v4(en1!:192.168.1.68) DNS+ Proxy+ SMB
6/6/14 8:07:55.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1
6/6/14 8:07:55.301 AM configd[18]: setting hostname to "sawdust"
6/6/14 8:07:57.383 AM CrashPlan menu bar[262]: MasterControlProgram connection attempt made.
6/6/14 8:07:57.397 AM CrashPlan menu bar[262]: MasterControlProgram ** WE ARE CONNECTED **
6/6/14 8:07:58.659 AM AirPlayUIAgent[202]: 2014-06-06 08:07:58.658447 AM [AirPlayUIAgent] Changed PIN pairing: no
6/6/14 8:07:58.893 AM AirPlayUIAgent[202]: 2014-06-06 08:07:58.892674 AM [AirPlayUIAgent] Changed PIN pairing: no
6/6/14 8:07:59.544 AM CrashPlan menu bar[262]: CPMessageHandler Asked to change 'isConnected' status for GUID 4200, but I couldn't find any computer with that GUID.
6/6/14 8:07:59.856 AM apsd[63]: Unrecognized leaf certificate
6/6/14 8:08:03.805 AM xpcproxy[436]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
6/6/14 8:08:04.206 AM CrashPlan menu bar[262]: CPMessageHandler Asked to change 'isConnected' status for GUID 630508848775430145, but I couldn't find any computer with that GUID.
6/6/14 8:08:04.745 AM digest-service[435]: label: default
6/6/14 8:08:04.745 AM digest-service[435]: dbname: od:/Local/Default
6/6/14 8:08:04.745 AM digest-service[435]: mkey_file: /var/db/krb5kdc/m-key
6/6/14 8:08:04.745 AM digest-service[435]: acl_file: /var/db/krb5kdc/kadmind.acl
6/6/14 8:08:05.098 AM AirPlayUIAgent[202]: 2014-06-06 08:08:05.097434 AM [AirPlayUIAgent] Changed PIN pairing: no
6/6/14 8:08:05.106 AM AirPlayUIAgent[202]: 2014-06-06 08:08:05.105740 AM [AirPlayUIAgent] Changed PIN pairing: no
6/6/14 8:08:05.137 AM digest-service[435]: digest-request: uid=0
6/6/14 8:08:06.152 AM digest-service[435]: digest-request: netr probe 0
6/6/14 8:08:06.153 AM digest-service[435]: digest-request: init request
6/6/14 8:08:06.158 AM digest-service[435]: digest-request: init return domain: MACINTOSH server: SAWDUST indomain was: <NULL>
6/6/14 8:08:07.334 AM digest-service[435]: digest-request: uid=0
6/6/14 8:08:07.334 AM digest-service[435]: digest-request: init request
6/6/14 8:08:07.339 AM digest-service[435]: digest-request: init return domain: SAWDUST server: SAWDUST indomain was: <NULL>
6/6/14 8:08:31.028 AM CrashPlanService[68]: __TCCAccessRequest_block_invoke46: Connection invalid
6/6/14 8:08:43.247 AM CrashPlanService[68]: __TCCAccessRequest_block_invoke46: Connection invalid
6/6/14 8:08:43.248 AM CrashPlanService[68]: __TCCAccessRequest_block_invoke46: Connection invalid
6/6/14 8:12:32.102 AM Adobe InDesign CS6[457]: The function `CGSFlushWindow' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.
6/6/14 8:13:57.049 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "InDesign" for over 1.00 seconds. Server has re-enabled them.
6/6/14 8:13:57.688 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "InDesign" after 1.64 seconds (server forcibly re-enabled them after 1.00 seconds)
6/6/14 8:14:03.458 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "InDesign" for over 1.00 seconds. Server has re-enabled them.
6/6/14 8:14:04.066 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "InDesign" after 1.61 seconds (server forcibly re-enabled them after 1.00 seconds)
6/6/14 8:14:30.669 AM Adobe InDesign CS6[457]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
6/6/14 8:14:30.670 AM Adobe InDesign CS6[457]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
6/6/14 8:14:30.676 AM Adobe InDesign CS6[457]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.
6/6/14 8:14:38.029 AM Adobe InDesign CS6[457]: CoreText performance note: Client called CTFontCreateWithName() using name "System Font Regular" and got font with PostScript name ".LucidaGrandeUI". For best performance, only use PostScript names when calling this API.
6/6/14 8:24:05.643 AM PluginProcess[480]: Error loading /Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: dlopen(/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin/Contents/MacOS/iTea: no matching architecture in universal wrapper
6/6/14 8:24:05.643 AM PluginProcess[480]: Cannot find function pointer iTeaHAL for factory 666438A7-7C20-4274-91D4-A7B71A71A40F in CFBundle/CFPlugIn 0x7f8d91d053e0 </Library/Audio/Plug-Ins/HAL/Digital Power Station.plugin> (bundle, not loaded)
6/6/14 8:24:15.593 AM xpcproxy[482]: assertion failed: 13D65: xpcproxy + 3438 [D559FC96-E6B1-363A-B850-C7AC9734F210]: 0x2
6/6/14 8:28:03.825 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
6/6/14 8:28:05.609 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 2.78 seconds (server forcibly re-enabled them after 1.00 seconds)
6/6/14 8:28:13.520 AM com.apple.IconServicesAgent[215]: main Failed to composit image for binding VariantBinding [0x20b] flags: 0x8 binding: FileInfoBinding [0x111] - extension: jpg, UTI: public.jpeg, fileType: ????.
6/6/14 8:28:13.613 AM quicklookd[486]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x203] flags: 0x8 binding: FileInfoBinding [0x103] - extension: jpg, UTI: public.jpeg, fileType: ???? request size:16 scale: 1
6/6/14 8:28:13.742 AM com.apple.IconServicesAgent[215]: main Failed to composit image for binding VariantBinding [0x20d] flags: 0x8 binding: FileInfoBinding [0x3f3] - extension: tiff, UTI: public.tiff, fileType: ????.
6/6/14 8:28:13.742 AM quicklookd[486]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x403] flags: 0x8 binding: FileInfoBinding [0x303] - extension: tiff, UTI: public.tiff, fileType: ???? request size:16 scale: 1
6/6/14 8:28:14.493 AM com.apple.IconServicesAgent[215]: main Failed to composit image for binding VariantBinding [0x20f] flags: 0x8 binding: FileInfoBinding [0x113] - extension: ai, UTI: com.adobe.illustrator.ai-image, fileType: PDF .
6/6/14 8:28:14.494 AM quicklookd[486]: Warning: Cache image returned by the server has size range covering all valid image sizes. Binding: VariantBinding [0x603] flags: 0x8 binding: FileInfoBinding [0x503] - extension: ai, UTI: com.adobe.illustrator.ai-image, fileType: PDF request size:16 scale: 1
6/6/14 8:29:02.177 AM System Events[524]: .sdef warning for part of complex type 'any | number | boolean | date | list | record | text | data' used in suite 'Property List Suite': 'data' is not a valid type name.
6/6/14 8:29:02.178 AM System Events[524]: .sdef warning for type 'text | missing value | any' attribute 'uniqueID' of class 'XML element' in suite 'XML Suite': AppleScript ID references may not work for this property because its type is not NSNumber- or NSString-derived.
6/6/14 8:30:20.495 AM Console[555]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
6/6/14 8:30:23.066 AM WindowServer[93]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
6/6/14 8:30:23.756 AM WindowServer[93]: common_reenable_update: UI updates were finally reenabled by application "Console" after 1.69 seconds (server forcibly re-enabled them after 1.00 seconds)
Does anyone see anything? -
Macbook Pro running very slow all of a sudden
Hello, my mac has suddenly started running extremely slow. It sits on the grey screen on start up for about 10 mins and i get the spinning wheel constantly when using through the day. it is also running extremely hot when in use and the fans are almost always on full power. ive cleaned some room on it and checked the fans for lint and dust. programs sometimes just shut down also. i read in other posts to run a etresoft report as that can help identify problems so here are my results. any help would be excellent thanks.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 9:15:10 am AEST
Hardware Information: ?
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:6
Disk Information: ?
APPLE HDD ST500LM012 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (20.59 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Configuration files: ?
/etc/sysctl.conf - Exists
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] au.com.maxon.driver.MSM6280Panther (1.0.2) Support
[not loaded] au.com.maxon.driver.MSM6280Universal (1.0.2) Support
[not loaded] au.com.maxon.driver.MaxonFamily (1.0) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.8) Support
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) Support
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) Support
[not loaded] com.novationmusic.driver.usb.audio (2.3) Support
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.8) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
[not loaded] com.ploytec.xonedx.usb (2.0.2) Support
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (1.0.1) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.1.1) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) Support
[not loaded] jp.co.roland.RDUSB00E6Dev (1.0.0) Support
Startup Items: ?
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.paceap.eden.licensed.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[loaded] PACESupport.plist Support
Launch Agents: ?
[running] com.sophos.uiserver.plist Support
User Launch Agents: ?
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.mediafire.Desktop.plist Support
User Login Items: ?
iTunesHelper
NIHardwareAgent
XtraFinder
Internet Plug-ins: ?
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Native Instruments USB Audio Support
Paragon NTFS for Mac ® OS X Support
UA-25EX Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 445.79 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 4
Oldest backup: 2014-06-04 20:36:29 +0000
Last backup: 2014-08-27 22:30:57 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 445.79 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
13% WindowServer
6% Google Chrome
2% MediaFire Desktop
2% coreaudiod
1% Dock
Top Processes by Memory: ?
156 MB InterCheck
156 MB SophosScanD
156 MB com.apple.IconServicesAgent
131 MB SophosAntiVirus
123 MB mds_stores
Virtual Memory Information: ?
3.27 GB Free RAM
2.65 GB Active RAM
1.10 GB Inactive RAM
995 MB Wired RAM
908 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro running VERY slow since Yosemite, why?
Ever since I installed Yosemite my Macbook Pro 2010 has been extremely laggy and slow. It's especially noticeable with several applications running but even without, it is very slow to respond to commands.
What's the problem and how do I fix it?
ThanksHere are a few lines from the log messages, I double clicked on a music file which launches iTunes, the problem was at its worst while doing this:
20/11/2014 2:25:23.799 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 50, fd 69, ErrLogCount 13 ResolverIntf:5
20/11/2014 2:26:09.000 am kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
20/11/2014 2:26:09.000 am kernel[0]: Previous sleep cause: 5
20/11/2014 2:26:09.076 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 50, fd 40, ErrLogCount 14 ResolverIntf:5
20/11/2014 2:26:09.000 am kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
20/11/2014 2:26:09.000 am kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
20/11/2014 2:26:09.000 am kernel[0]: en1::IO80211Interface::postMessage bssid changed
20/11/2014 2:26:09.196 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv4 listener multicast send failed en1, 50
20/11/2014 2:26:09.196 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 50
20/11/2014 2:26:09.197 am sharingd[264]: 02:26:09.196 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:09.205 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 42, ErrLogCount 15 ResolverIntf:5
20/11/2014 2:26:09.205 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 16 ResolverIntf:5
20/11/2014 2:26:09.206 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 17 ResolverIntf:5
20/11/2014 2:26:09.206 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 18 ResolverIntf:5
20/11/2014 2:26:09.207 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 19 ResolverIntf:5
20/11/2014 2:26:09.208 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 20 ResolverIntf:5
20/11/2014 2:26:09.208 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 51, fd 40, ErrLogCount 21 ResolverIntf:5
20/11/2014 2:26:09.210 am configd[30]: network changed: v4(en1-:10.1.1.3) DNS- Proxy-
20/11/2014 2:26:09.210 am UserEventAgent[21]: Captive: CNPluginHandler en1: Inactive
20/11/2014 2:26:09.212 am discoveryd[54]: Basic Warn DD_Warn: Corrupt NSEC RDATA size
20/11/2014 2:26:09.212 am discoveryd[54]: Basic WABServer NetResolverEvent no resolvers, resetting domains
20/11/2014 2:26:09.213 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
20/11/2014 2:26:09.219 am discoveryd[54]: Basic Bonjour Failed to delete registration recordId=309 error=4
20/11/2014 2:26:09.466 am com.apple.iCloudHelper[2560]: objc[2560]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
20/11/2014 2:26:09.478 am com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
20/11/2014 2:26:09.499 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
20/11/2014 2:26:09.499 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
20/11/2014 2:26:09.569 am sharingd[264]: 02:26:09.568 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:09.583 am sharingd[264]: 02:26:09.582 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:09.000 am kernel[0]: MacAuthEvent en1 Auth result for: 78:a0:51:4d:ed:5c MAC AUTH succeeded
20/11/2014 2:26:09.000 am kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
20/11/2014 2:26:09.000 am kernel[0]: AirPort: Link Up on en1
20/11/2014 2:26:09.000 am kernel[0]: en1: BSSID changed to 78:a0:51:4d:ed:5c
20/11/2014 2:26:09.000 am kernel[0]: en1::IO80211Interface::postMessage bssid changed
20/11/2014 2:26:09.000 am kernel[0]: AirPort: RSN handshake complete on en1
20/11/2014 2:26:11.515 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
20/11/2014 2:26:11.515 am UserEventAgent[21]: Captive: [CNInfoNetworkActive:1709] en1: SSID 'Leon Head' making interface primary (cache indicates network not captive)
20/11/2014 2:26:11.516 am configd[30]: network changed: DNS* Proxy
20/11/2014 2:26:11.516 am UserEventAgent[21]: Captive: CNPluginHandler en1: Evaluating
20/11/2014 2:26:11.518 am UserEventAgent[21]: Captive: en1: Not probing 'Leon Head' (cache indicates not captive)
20/11/2014 2:26:11.518 am UserEventAgent[21]: Captive: CNPluginHandler en1: Authenticated
20/11/2014 2:26:11.526 am configd[30]: network changed: v4(en1!:10.1.1.3) DNS+ Proxy+ SMB
20/11/2014 2:26:11.000 am kernel[0]: en1: BSSID changed to 78:a0:51:4d:ed:5c
20/11/2014 2:26:11.551 am sharingd[264]: 02:26:11.550 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:11.556 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
20/11/2014 2:26:11.568 am discoveryd[54]: Basic Bonjour Failed to delete registration recordId=317 error=4
20/11/2014 2:26:16.344 am ntpd[157]: wake time set -0.274607 s
20/11/2014 2:26:32.000 am kernel[0]: MacAuthEvent en1 Auth result for: 78:a0:51:4d:ed:5c MAC AUTH succeeded
20/11/2014 2:26:32.000 am kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
20/11/2014 2:26:32.000 am kernel[0]: AirPort: RSN handshake complete on en1
20/11/2014 2:26:32.000 am kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 78:a0:51:4d:ed:5c -
MacBook Pro running very slow over 1 hour to boot up
I was out of the country on a trip and my daughter's MBP (15" early 2011) refused to boot. It was stuck on the gray screen with the rotating gear. She made an appointment at the genius bar and they told her basically the computer was dead in the water due to a crashed hard drive and she should contact a data recovery service to recover her personal data then come back and they will install a new hgard drive and get her up and running. After I returned I removed the hard drive and took it to the IT department at my company. A tech there was able to access the drive via a USB/SATA cable and copy the contents to an external hard drive. He ran HD Tune on the drive and found no errors. I re-nstalled the drive and it still had the same problem. I am more of a Windows guy myself so I'm not 100% confident of my Mac/OSX skills. Obviously the genius at the genius bar wasn't exactly right since as you will see if he simply tried a safe boot he would have been able to gain access to the computer. But following is what I have already done.
1). I was able to boot into safe boot mode(Shift key during boot process). Under Safe mode I was able to log in under a Guest account. I could not successfully log in under her user account. Under the Guest Account I ran Disk utility and verified and reset preferences as I read somewhere this could be an issue. It found many issues (I would guess around 100). I also ran the verify disk and disk repair (or wahatever it is called). Disk Utility informed my that I had to reboot into repair mode (Command & R) and run DIsk Utility in that mode.
2). Rebooted into Repair Mode (Command & R). It took a while for the spinning globe to get rid of the triangle with the exclamation point but eventually I was in the Internet Repair Feature (Or whatever it is called). I ran Disk Utility and did a repair. It found system file errors and reported back that they were repaired. Wihile in Repair mode I looked under the "restore" tab and noticed that OSX Lion was shown. But in the computer's "About this Mac" it shows OSX 10.9. My daughter confirmed that she had previously updated the OS twice via the App Store so I guess that is why Lion shows under the restore tab.
3). I did a reboot to reset PRAM/NVRAM hoping that would assist as well as I had seen some entries that this was a good thing to do with very slow response problems.
4). I rebooted and waited. After about 20 minutes the log in screen came up and I log in under her user account. About 30 minutes later most of the desktop had loaded. About an hour and a half into the boot I was able to navigate the desktop but the was at least a 2 second delay between clicking on something and it acting. Often I had the spinning "rainbow wheel", "beach ball", "umbrella" or whatever your preference is.
So bottom line is I am no longer stuck on the gray screen but the computer is totally unusable. I'm not sure what my next step should be. SHould I restore the OS to Lion via the Command & R procedure? If I do that then will she be able to reload 10.9 Mavericks again via download?
If she has a friend with a MBP already running Mavericks can she make a USB boot drive on that machine to repair/replace her existing OSX installation?
Should I just reformat the hard drive and start fresh since something isn't making the MBR happy?
Also under disk utility the SMART report shows the drive as healthy.
Here are the basic specs of the machine as is:
OSX 10.9 (13A603)
8GB Ram 1333 NHz DDR3
Hard Drive: 499Gb total/263GB available
Any advice is welcome. Thanks.LPBassman,
since the tech in your IT department was able to copy your daughter’s data from her MacBook Pro’s internal disk, I’d suggest completely erasing the internal disk (using Disk Utility in Recovery mode, reformatting it with a “Mac OS Extended (Journaled)” filesystem), reïnstalling its original version of Mac OS X (either Snow Leopard from the grey Mac OS X Install DVD if it originally came with two grey DVDs, or Lion via OS X Internet Recovery if no grey DVDs originally came with it), running Software Update to get it to 10.6.8 or 10.7.5 respectively, reïnstalling Mavericks, running Software Update again to get it up to date, and finally restoring your daughter’s data.
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