Macbook Pro running VERY slow since Yosemite, why?
Ever since I installed Yosemite my Macbook Pro 2010 has been extremely laggy and slow. It's especially noticeable with several applications running but even without, it is very slow to respond to commands.
What's the problem and how do I fix it?
Thanks
Here are a few lines from the log messages, I double clicked on a music file which launches iTunes, the problem was at its worst while doing this:
20/11/2014 2:25:23.799 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 50, fd 69, ErrLogCount 13 ResolverIntf:5
20/11/2014 2:26:09.000 am kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
20/11/2014 2:26:09.000 am kernel[0]: Previous sleep cause: 5
20/11/2014 2:26:09.076 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 50, fd 40, ErrLogCount 14 ResolverIntf:5
20/11/2014 2:26:09.000 am kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
20/11/2014 2:26:09.000 am kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
20/11/2014 2:26:09.000 am kernel[0]: en1::IO80211Interface::postMessage bssid changed
20/11/2014 2:26:09.196 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv4 listener multicast send failed en1, 50
20/11/2014 2:26:09.196 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 50
20/11/2014 2:26:09.197 am sharingd[264]: 02:26:09.196 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:09.205 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 42, ErrLogCount 15 ResolverIntf:5
20/11/2014 2:26:09.205 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 16 ResolverIntf:5
20/11/2014 2:26:09.206 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 17 ResolverIntf:5
20/11/2014 2:26:09.206 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 18 ResolverIntf:5
20/11/2014 2:26:09.207 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 19 ResolverIntf:5
20/11/2014 2:26:09.208 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 49, fd 40, ErrLogCount 20 ResolverIntf:5
20/11/2014 2:26:09.208 am discoveryd[54]: Basic DNSResolver UDNS Send(): UDP Sendto() failed to DNSNameServer 10.1.1.1 Port 53 errno 51, fd 40, ErrLogCount 21 ResolverIntf:5
20/11/2014 2:26:09.210 am configd[30]: network changed: v4(en1-:10.1.1.3) DNS- Proxy-
20/11/2014 2:26:09.210 am UserEventAgent[21]: Captive: CNPluginHandler en1: Inactive
20/11/2014 2:26:09.212 am discoveryd[54]: Basic Warn DD_Warn: Corrupt NSEC RDATA size
20/11/2014 2:26:09.212 am discoveryd[54]: Basic WABServer NetResolverEvent no resolvers, resetting domains
20/11/2014 2:26:09.213 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
20/11/2014 2:26:09.219 am discoveryd[54]: Basic Bonjour Failed to delete registration recordId=309 error=4
20/11/2014 2:26:09.466 am com.apple.iCloudHelper[2560]: objc[2560]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.
20/11/2014 2:26:09.478 am com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
20/11/2014 2:26:09.499 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
20/11/2014 2:26:09.499 am discoveryd[54]: Basic Bonjour,Warn Warning: IPv6 listener multicast send failed en1, 49
20/11/2014 2:26:09.569 am sharingd[264]: 02:26:09.568 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:09.583 am sharingd[264]: 02:26:09.582 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:09.000 am kernel[0]: MacAuthEvent en1 Auth result for: 78:a0:51:4d:ed:5c MAC AUTH succeeded
20/11/2014 2:26:09.000 am kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
20/11/2014 2:26:09.000 am kernel[0]: AirPort: Link Up on en1
20/11/2014 2:26:09.000 am kernel[0]: en1: BSSID changed to 78:a0:51:4d:ed:5c
20/11/2014 2:26:09.000 am kernel[0]: en1::IO80211Interface::postMessage bssid changed
20/11/2014 2:26:09.000 am kernel[0]: AirPort: RSN handshake complete on en1
20/11/2014 2:26:11.515 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
20/11/2014 2:26:11.515 am UserEventAgent[21]: Captive: [CNInfoNetworkActive:1709] en1: SSID 'Leon Head' making interface primary (cache indicates network not captive)
20/11/2014 2:26:11.516 am configd[30]: network changed: DNS* Proxy
20/11/2014 2:26:11.516 am UserEventAgent[21]: Captive: CNPluginHandler en1: Evaluating
20/11/2014 2:26:11.518 am UserEventAgent[21]: Captive: en1: Not probing 'Leon Head' (cache indicates not captive)
20/11/2014 2:26:11.518 am UserEventAgent[21]: Captive: CNPluginHandler en1: Authenticated
20/11/2014 2:26:11.526 am configd[30]: network changed: v4(en1!:10.1.1.3) DNS+ Proxy+ SMB
20/11/2014 2:26:11.000 am kernel[0]: en1: BSSID changed to 78:a0:51:4d:ed:5c
20/11/2014 2:26:11.551 am sharingd[264]: 02:26:11.550 : SDStatusMonitor::kStatusWirelessPowerChanged
20/11/2014 2:26:11.556 am networkd[162]: +[NETLedBelly stopFastFail] Clearing ledbelly failure cache
20/11/2014 2:26:11.568 am discoveryd[54]: Basic Bonjour Failed to delete registration recordId=317 error=4
20/11/2014 2:26:16.344 am ntpd[157]: wake time set -0.274607 s
20/11/2014 2:26:32.000 am kernel[0]: MacAuthEvent en1 Auth result for: 78:a0:51:4d:ed:5c MAC AUTH succeeded
20/11/2014 2:26:32.000 am kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
20/11/2014 2:26:32.000 am kernel[0]: AirPort: RSN handshake complete on en1
20/11/2014 2:26:32.000 am kernel[0]: wl0: Roamed or switched channel, reason #8, bssid 78:a0:51:4d:ed:5c
Similar Messages
-
Problem description:
My Macbook air runs very slow since installed Yosemite a few days ago
EtreCheck version: 2.0.6 (91)
Report generated October 24, 2014 at 12:07:13 GMT+3
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Verified)
MacBook Air - model: MacBookAir5,2
1 2 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:15:57
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 249.77 GB (28.85 GB free)
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.4) Support
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.4) Support
Startup Items: ℹ️
VirtualBox: Path: /Library/StartupItems/VirtualBox
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[invalid?] com.cisco.anyconnect.gui.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[invalid?] com.teamviewer.teamviewer.plist Support
[invalid?] com.teamviewer.teamviewer_desktop.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.cisco.anyconnect.vpnagentd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[loaded] com.teamviewer.Helper.plist Support
[invalid?] com.teamviewer.teamviewer_service.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.parallels.mobile.startgui.launchagent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Moveslink2 Application (/Applications/Moveslink2.app)
Quicksilver Application (/Applications/Quicksilver.app)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Dropbox UNKNOWN (missing value)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.1.3 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
OpenIE
Facebook Photo Zoom
Translate
1-ClickWeather
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
7% WindowServer
1% fontd
1% Google Drive
0% Microsoft Database Daemon
0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Google Drive
86 MB mds_stores
86 MB SyncServicesAgent
86 MB Google Chrome
86 MB Finder
Virtual Memory Information: ℹ️
2.25 GB Free RAM
2.84 GB Active RAM
2.56 GB Inactive RAM
936 MB Wired RAM
3.88 GB Page-ins
74 KB Page-outsYou have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
2010 Macbook Pro Running Very Slow
I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
Problem description:
Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:41:50 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 462
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
Firefox Application (/Applications/Firefox.app)
Dropbox Application (/Applications/Dropbox.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
LexmarkNetworkServices Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
7600 Series Button Monitor Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
4% WindowServer
3% Finder
2% hidd
0% ps
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
765 MB firefox
150 MB Mail
116 MB Finder
86 MB mds
77 MB WindowServer
Virtual Memory Information: ℹ️
577 MB Free RAM
1.41 GB Active RAM
1.55 GB Inactive RAM
621 MB Wired RAM
463 MB Page-ins
156 KB Page-outs
Diagnostics Information: ℹ️
Mar 28, 2015, 07:28:57 AM Self test - passed
Mar 26, 2015, 08:20:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crashI’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money. -
Why is macbook pro running very slow?
Hi! Could someone tell me why my macbook pro is so slow recently? During exams its really distrubing to having forced pauses.
Thanks for your support! I ve just done the EtreCheck:
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 11:6:7
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,2 GB (79,18 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
AdobeResourceSynchronizer
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Auto backup: YES
Time Machine not configured!
Top Processes by CPU:
6% WindowServer
4% mds
2% EtreCheck
1% Google Chrome
1% hidd
Top Processes by Memory:
147 MB Google Chrome
123 MB softwareupdated
119 MB com.apple.IconServicesAgent
111 MB mds_stores
94 MB Spotify
Virtual Memory Information:
144 MB Free RAM
1.69 GB Active RAM
1.44 GB Inactive RAM
487 MB Wired RAM
1.42 GB Page-ins
276 KB Page-outs@dominic: I did the safe mode start and after the desktop appeard I did nothing and just shut down and start normally again. Is it that? I was thinking that some window should have popped out of nowwhere and give me some diagnose... and tell me what to do... ?
Then after a normal start I did the disk utility thing, I could only verify and not repair since it seems to be ok? :
Then I tried the SMC reset according to the link you sent me, not sure if I did it right cause step 4 and 5 under
Portable computers that have a battery you should not remove on your own
were somehow the same, after I released everything I didnt have to press power button separately (step5), the mac started already (after step4)
@Lex: I'm really wondering about those two old applications
1) I didn't find anything useful about camerawindow or canon tools, except that it helps connecting my canon powershot G15 camera with a smartphone... don't even says if it works with my camera model nor if it works with mavericks...
2) ...Silverlight/OutOfBrowser/SLLauncher.app: Is it needed for what? After looking up it just said useful for webbrowsers, maybe better video quality etc. isn't that something good? if I delete it from my library will there e noteable differences when I use the internet?
besides that i deleted and update like u suggested and did a check again:
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:31
Disk Information:
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) /: 249,2 GB (76,16 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
[loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Internet Plug-ins:
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
CameraWindow: Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
/Applications/Canon Utilities/CameraWindow/CameraWindow.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 161.16 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 12
Oldest backup: 2013-12-17 21:37:11 +0000
Last backup: 2014-01-05 11:12:56 +0000
Size of backup disk: Excellent
Backup size 931.19 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
22% WindowServer
13% Google Chrome
3% hidd
2% mds_stores
1% EtreCheck
Top Processes by Memory:
238 MB Finder
150 MB mds_stores
131 MB Microsoft PowerPoint
127 MB Mail
106 MB Microsoft Word
Virtual Memory Information:
70 MB Free RAM
1.61 GB Active RAM
1.58 GB Inactive RAM
444 MB Wired RAM
508 MB Page-ins
996 KB Page-outs
@hands: thanks for note -
Macbook pro is very slow since installing Yosemite
I upgraded to Yosemite and now my Macbook Pro is painfully slow. There seems to be a delay before the computer responds to any command.
Problem description:
I upgraded to Yosemite and now my Macbook Pro is painfully slow. There seems to be a delay before the computer responds to any command.
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 10:08:26 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 8 days 2:8:10
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (112.70 GB free)
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
FUJITSU ScanSnap S300M
Brother HL-3170CDW series
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Plantronics Hub.app
[not loaded] com.plantronics.driver.PlantronicsDriverShield (4.3 - SDK 10.8) [Support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Support]
[loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Support]
[not loaded] com.ZG.driver.ZGUSBCDCACMData (1.0) [Support]
[not loaded] com.ZG.driver.ZGUSBMassStorageFilter (1.0) [Support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.29) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.29) [Support]
[not loaded] com.bose.bluetooth (1.0.0) [Support]
[not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Support]
[not loaded] com.novatelwireless.driver.3G (3.0.13) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Support]
[not loaded] com.option.driver.Option72 (2.15.0) [Support]
[not loaded] com.option.driver.OptionHS (3.26.0) [Support]
[not loaded] com.option.driver.OptionMSD (1.21.0) [Support]
[not loaded] com.option.driver.OptionQC (1.11.0) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Support]
[not loaded] com.vodafone.driver (3.0.9) [Support]
[not loaded] com.zg.driver.cdc_ecm_qmi (1.0) [Support]
[not loaded] com.zg.driver.cdc_usb_bus (1.0) [Support]
[not loaded] com.zte.driver.cdc_ecm_qmi (1.0.19) [Support]
[not loaded] com.zte.driver.cdc_usb_bus (1.0.19) [Support]
[not loaded] de.novamedia.driver.NMSamsung (0.0.2) [Support]
[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) [Support]
[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) [Support]
/System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) [Support]
/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.13) [Support]
/System/Library/Extensions/Vodafone.kext/Contents/PlugIns
[not loaded] com.vodafone.driver.Data (3.0.9) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
RetroRun: Path: /Library/StartupItems/RetroRun
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
7 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[running] de.novamedia.nmnetmgrd.plist [Support]
10 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.flipvideo.FlipShare.AutoRun.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] com.plantronics.Spokes.plist [Support]
[running] de.novamedia.VodafoneDeviceObserver.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[loaded] com.timesoftware.timemachineeditor.backup-auto.plist [Support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Support]
[running] com.zeobit.MacKeeper.AntiVirus.plist [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.akamai.client.plist [Support]
[invalid?] com.akamai.single-user-client.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
Transport Monitor UNKNOWN (missing value)
2Wire_DSL_Setup_Tool UNKNOWN (missing value)
System Events Application (/System/Library/CoreServices/System Events.app)
ScanSnap Manager Application (/Applications/ScanSnap/ScanSnap Manager.app)
Mac_SwapperDemon Application (/Library/Application Support/Birdstep/Mac_SwapperDemon.app)
Dropbox Application (/Applications/Dropbox.app)
HP IO Classic Proxy 2 ApplicationHidden (/Library/Frameworks/HPServicesInterface.framework/Versions/B/Runtime/HP IO Classic Proxy 2.app)
HP IO Classic Proxy ApplicationHidden (/Library/Frameworks/HPServicesInterface.framework/Versions/A/Runtime/HP IO Classic Proxy.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.3.10 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
QuickTime Plugin: Version: 7.7.3
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
WebEx: Version: 1.0 [Support]
thinkorswim plugin_x86_64: Version: thinkorswim_x86_64 1.0.0.0 - SDK 10.7 [Support]
tossc plugin_x86_64: Version: TOS Sharing Center plugin_x86_64 1.0.0.0 - SDK 10.7 [Support]
Stamps.com: Version: 1.1.12 [Support]
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Support]
Akamai NetSession Preferences [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 386.18 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 38
Oldest backup: 2014-10-07 14:04:13 +0000
Last backup: 2014-12-23 23:47:58 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
12% WindowServer
7% discoveryd
4% Safari
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
137 MB Mail
103 MB Safari
52 MB com.apple.WebKit.Plugin.64
49 MB WindowServer
47 MB Finder
Virtual Memory Information: ℹ️
54 MB Free RAM
900 MB Active RAM
855 MB Inactive RAM
1.11 GB Wired RAM
52.05 GB Page-ins
2.00 GB Page-outsYou may need more RAM.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
My macbook pro running very slow
Hello,
Looking for help with my very slow running laptop. I ran an EtreCheck and can provide a full report. I ran Disk Utility, repaired permissions, slimmed down my Download folder, deleted a program recently installed - Kies, to link with my Android phone. I also have an iMac running 10.9.5.
Thanks for helping out... and Happy New Year to you all!
Mark
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6Thanks Mike.
Here's the full Etre Report:
Problem description:
Macbook running very slow
EtreCheck version: 2.1.5 (108)
Report generated 31 December 2014 13:05:36 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63b) - Uptime: 6 days 16:26:6
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (218.44 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Support]
[not loaded] com.Avid.driver.AvidDX (5.7.0 - SDK 10.6) [Support]
[not loaded] com.SafeNet.driver.Sentinel (7.5.2) [Support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.27 - SDK 10.6) [Support]
[loaded] com.kaspersky.kext.klif (3.0.5d45) [Support]
[loaded] com.kaspersky.nke (2.0.0d12) [Support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.27 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.27 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.27 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.27 - SDK 10.6) [Support]
Problem System Launch Agents: ℹ️
[invalid?] .SM.gul.com.apple.SafariNotificationAgent.plist (hidden) [Support]
/usr/libexec/SafariNotificationAgent /usr/libexec/SafariNotificationAgent
[loaded] .SM.gul.com.apple.screensharing.MessagesAgent.plist (hidden) [Support]
/System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer /System/Library/CoreServices/RemoteManagement/AppleVNCServer.bundle/Contents/Ma cOS/AppleVNCServer
Launch Agents: ℹ️
[invalid?] .SM.gul.com.avid.backgroundservicesmanager.plist (hidden) [Support]
/Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidBackgroundServicesManager.app /Contents/MacOS/AvidBackgroundServicesManager
[invalid?] .SM.gul.com.avid.dmfsupportsvc.plist (hidden) [Support]
/Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc /Applications/Avid Media Composer/AvidMediaComposer.app/Contents/MacOS/AvidDMFSupportSvc.app/Contents/Ma cOS/AvidDMFSupportSvc
[invalid?] .SM.gul.com.avid.interplay.dmfservice.plist (hidden) [Support]
/Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService /Applications/Avid Media Composer/DMFService.app/Contents/MacOS/DMFService
[invalid?] .SM.gul.com.avid.interplay.editortranscode.plist (hidden) [Support]
/Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash /Applications/Avid/EditorTranscode/TranscodeService/EditorTranscode.app/Content s/MacOS/RunEditorTranscode.bash
[invalid?] .SM.gul.com.avid.transcodeserviceworker.plist (hidden) [Support]
/Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService/TranscodeServiceWorker.app/ Contents/MacOS/TranscodeServiceWorker /Applications/Avid/EditorTranscode/TranscodeService
[running] .SM.gul.com.flipvideo.FlipShare.AutoRun.plist (hidden) [Support]
/Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun /Library/Application Support/Flip Video/FlipShareAutoRun.app/Contents/MacOS/FlipShareAutoRun
[loaded] .SM.gul.com.google.keystone.agent.plist (hidden) [Support]
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resou rces/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
[not loaded] .SM.gul.com.hp.messagecenter.launcher.plist (hidden) [Support]
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/Support/lsregister -lazy 30 /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Resources/HPMessageCenterBridge.app
[invalid?] .SM.gul.com.intego.commonservices.statusitem.plist (hidden) [Support]
/Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/MacOS/tool_launcher /Library/Intego/IntegoStatusItem.bundle/Contents/Resources/IntegoStatusItemHelp er.app/Contents/MacOS/IntegoStatusItemHelper
[running] .SM.gul.com.kaspersky.kav.gui.plist (hidden) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent -autolaunch 1
[running] com.flipvideo.FlipShare.AutoRun.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.intego.commonservices.statusitem.plist [Support]
[running] com.kaspersky.kav.gui.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] .SM.gul.com.adobe.fpsaud.plist (hidden) [Support]
/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud
[loaded] .SM.gul.com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist (hidden) [Support]
/System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper /System/Library/Extensions/AmbrosiaAudioSupport.kext/Contents/MacOS/ambrosiaaud iosupporthelper
[invalid?] .SM.gul.com.avid.interplay.editorbroker.plist (hidden) [Support]
./RunAvidEditorBroker.bash ./RunAvidEditorBroker.bash /Applications/Avid/EditorTranscode/DBScript 0
[invalid?] .SM.gul.com.avid.interplay.editortranscodestatus.plist (hidden) [Support]
./AvidEditorTranscodeStatusMac.bash ./AvidEditorTranscodeStatusMac.bash /Applications/Avid/EditorTranscode/rnc-central 0
[loaded] .SM.gul.com.google.keystone.daemon.plist (hidden) [Support]
/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon /Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/MacOS /GoogleSoftwareUpdateDaemon
[running] .SM.gul.com.kaspersky.kav.plist (hidden) [Support]
/Library/Application Support/Kaspersky Lab/KAV/Binaries/kav /Library/Application Support/Kaspersky Lab/KAV/Binaries/kav -r -bl
[running] .SM.gul.com.paceap.eden.licensed.plist (hidden) [Support]
/Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon /Library/PrivilegedHelperTools/licenseDaemon.app/Contents/MacOS/licenseDaemon --backurl https://activation.paceap.com/InitiateActivation
[loaded] .SM.gul.PACESupport.plist (hidden) [Support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Support]
[loaded] com.avid.AMCUninstaller.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[running] com.kaspersky.kav.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.paceap.eden.licensed.plist [Support]
[loaded] PACESupport.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
User Login Items: ℹ️
Spanning Sync Notifier UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
KiesAgent ApplicationHidden (/Users/[redacted]/.Trash/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.0.0.85 BETA - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.1
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
WebEx: Version: 1.0 [Support]
Safari Extensions: ℹ️
VirtualKeyboard [Cached]
vkbd [Cached]
URLAdvisor [Cached]
Virtual Keyboard [Installed]
URL Advisor [Installed]
3rd Party Preference Panes: ℹ️
3ivx MPEG-4 [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
86% kav_app
11% kav
5% coreaudiod
1% firefox
0% WindowServer
Top Processes by Memory: ℹ️
1.06 GB firefox
249 MB kav
69 MB Dropbox
69 MB mds
56 MB Finder
Virtual Memory Information: ℹ️
67 MB Free RAM
2.29 GB Active RAM
1.09 GB Inactive RAM
840 MB Wired RAM
3.34 GB Page-ins
1.70 GB Page-outs -
MacBook Pro run very slow when open Contacts
My MacBook Pro (earlie 2011) run very slow. When open Contacs show the color ball. I can't see duplicates contacs.
Back up all data.
1. If you use iCloud, uncheck the box marked Contacts in the iCloud preference pane. Press return to confirm, or click Keep on Mac in the dialog that opens.
2. From the list of groups on the left side of the Contacts window, select All On My Mac. If that group doesn't exist or is empty, skip this step. Otherwise, from the menu bar, select
File ▹ Export ▹ Export vCard
Save the exported contacts to the Desktop.
3. Quit Contacts. Triple-click the text on the line below on this page to select it, then copy it to the Clipboard (command-C):
~/Library/Application Support/AddressBook
In the Finder, select
Go ▹ Go to Folder
from the menu bar, paste into the box that opens (command-V), and press return.
A Finder window will open with a folder selected. Move the selected folder to the Desktop, leaving the window open for now.
4. Launch Contacts. Your contacts will be gone. If you took Step 2, then double-click the file you created in that step and confirm that you want to import from it. Your contacts will reappear.
5. Re-enable Contacts in the iCloud preference pane, if you disabled it. Test. If the issue is resolved, delete the AddressBook folder and the vCard file on the Desktop and close the open folder window.
Otherwise, quit Contacts again and put the AddressBook folder back where it was, overwriting the newer one that will have been created in its place. Post your results. -
Macbook pro running very slow (EtreCheck result attached)
Hello!
My Macbook pro suddenly runs very slow after a restart this morning. I did the scan with EtreCheck and hope anyone could help me out.
Thanks a lot for your help!
==============================
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 6:14:16 PM GMT+01:00
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 4:25:32
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 319.73 GB (13.35 GB free) (Low!)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.AmbrosiaSW.AudioSupport (4.0 - SDK 10.7) Support
[loaded] com.Apogee.driver.DuetFWOverideDriver (1.4.4) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.sophos.kext.sav (9.2.0 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.0 - SDK 10.8) Support
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Agents: ℹ️
[loaded] com.adobe.CS4ServiceManager.plist Support
[running] com.sogou.SogouServices.plist Support
[running] com.sophos.uiserver.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.DuetDaemon.plist Support
[running] com.sophos.common.servicemanager.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Spotify UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
DuetPopUp Application (/System/Library/Extensions/DuetPlugIn.bundle/Contents/DuetPopUp.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SpeedDownload Browser Plugin: Version: 2.0.0 Support
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Growl Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
5% ReportCrash
3% Google Chrome
2% SophosWebIntelligence
1% fontd
0% WindowServer
Top Processes by Memory: ℹ️
163 MB SophosScanD
163 MB InterCheck
116 MB Google Chrome
116 MB mds
82 MB SophosAntiVirus
Virtual Memory Information: ℹ️
855 MB Free RAM
1.46 GB Active RAM
1.09 GB Inactive RAM
754 MB Wired RAM
1.73 GB Page-ins
315 KB Page-outsI would delete Sophos. It is not needed to be permanently installed.
Have you tried a Safe Boot?
http://support.apple.com/kb/HT1564?viewlocale=en_US
Any change?
This may or may not apply to your MBP:
http://support.apple.com/kb/ts4088
Ciao. -
Macbook Pro 2010 very slow since Mountain Lion!
Hi!
My Macbook Pro 2010 has become very slow since I installed Mountain Lion. How can I use OS X Lion again?Regardless of whether you think you need it, uninstall it and test to see if the slowness problem is solved.
If it isn't put it back if you must, but there's no point trying to look for another cause till you've eliminated this one. You have a huge amount swaps which is what is causing your slowdown. 90% chance that's your AV software doing that. -
Macbook Pro running very slow - EtreCheck log posted
Hello Support Community,
My Macbook Pro is running very slow lately. Slow means hanging when switching apps, apps not responding when interacting with them and generally slow.
Can someone take a look at my EtreCheck report and let me know if there is anything I can do?
EtreCheck version: 1.9.12 (48)
Report generated July 15, 2014 at 3:16:35 PM EDT
Hardware Information:
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6770M - VRAM: 1024 MB
Color LCD 1440 x 900
Thunderbolt Display 2560 x 1440
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 4:26:6
Disk Information:
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (715.6 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Display)
Apple Inc. Apple Thunderbolt Display
Apple Inc. Display Audio
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Launch Daemons:
[running] .dat017c.006 (hidden)
/usr/sbin/jamf launchDaemon -monitorUsage -enforceRestrictions -monitorNetworkStateChanges
[loaded] com.adobe.fpsaud.plist Support
[running] com.crashplan.engine.plist Support
[failed] com.eset.esets_daemon.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.jamfsoftware.jamf.daemon.plist Support
[not loaded] com.jamfsoftware.startupItem.plist Support
[loaded] com.jamfsoftware.task.1.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[running] com.jamfsoftware.jamf.agent.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[loaded] com.crashplan.javacheck.plist Support
[failed] com.spotify.webhelper.plist Support
User Login Items:
BetterSnapTool
ESET NOD32 Antivirus
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.2.4 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 10.1.10 Support
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% Safari
1% coreaudiod
0% java
0% jamfAgent
Top Processes by Memory:
90 MB Safari
82 MB java
70 MB Finder
66 MB com.apple.WebKit.WebContent
61 MB mds_stores
Virtual Memory Information:
251 MB Free RAM
1.79 GB Active RAM
742 MB Inactive RAM
972 MB Wired RAM
825 MB Page-ins
15 MB Page-outsdemetrius703,
try disabling your ESET NOD32 Antivirus. If that improves performance, then uninstall it.
Your installed version of Silverlight is outdated; the most recent version can be downloaded from here. -
I upgraded to Yosemite on my MacBook Pro (non-retina). Now the system is incredibly slow.
1) wake-up form sleep takes up to a minute
2) Various icons will not open or respond until I have clicked on it three or four times and get the spinning beach ball (Finder, Calendar, iTunes)
3) Using Outlook for Mac app - similar issue as 2 when trying to send mail, add attachments or do anything
I am very frustrated by this upgrade. Any recommendations for speeding the system back to Mountain Lion levels?12/7/14 6:56:41.684 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "loginwindow" after 13.15 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 6:56:46.122 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "loginwindow" for over 1.00 seconds. Server has re-enabled them.
12/7/14 6:56:46.507 PM
digest-service[413]
digest-request: uid=0
12/7/14 6:56:46.507 PM
digest-service[413]
digest-request: init request
12/7/14 6:56:46.535 PM
digest-service[413]
digest-request: init return domain: MACBOOKPRO-BB06 server: STEVENS-MACBOOK-PRO-2 indomain was: <NULL>
12/7/14 6:56:48.000 PM
kernel[0]
en1: 802.11d country code set to 'US'.
12/7/14 6:56:48.000 PM
kernel[0]
en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
12/7/14 6:56:48.481 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "loginwindow" after 3.36 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 6:56:54.959 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:05.054 PM
apsd[52]
Illegal subject name missing 'courier.push.apple.com' (2.5.4.3): ({
label = "2.5.4.6";
"localized label" = "2.5.4.6";
type = string;
value = US;
label = "2.5.4.8";
"localized label" = "2.5.4.8";
type = string;
value = California;
label = "2.5.4.7";
"localized label" = "2.5.4.7";
type = string;
value = Cupertino;
label = "2.5.4.10";
"localized label" = "2.5.4.10";
type = string;
value = "Apple Inc.";
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
12/7/14 6:57:08.000 PM
kernel[0]
pci pause: SDXC
12/7/14 6:57:09.722 PM
identityservicesd[231]
ApplePushService: Timed out making blocking call, failed to perform call via XPC connection to 'com.apple.apsd'
12/7/14 6:57:09.722 PM
identityservicesd[231]
ApplePushService: Certificate not yet generated
12/7/14 6:57:10.035 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:10.048 PM
com.apple.SecurityServer[55]
Session 100022 created
12/7/14 6:57:11.205 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: Configuring notification center for identifier: com.apple.iChat topics: (
"com.apple.madrid"
12/7/14 6:57:11.436 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: NC Disabled: NO
12/7/14 6:57:11.444 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: DND Enabled: NO
12/7/14 6:57:11.444 PM
identityservicesd[231]
<IMMacNotificationCenterManager: 0x7feef043b150>: Updating enabled: YES (Topics: (
"com.apple.madrid"
12/7/14 6:57:11.995 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:12.278 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:12.720 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:57:13.604 PM
logind[68]
-[SessionManager getClient:withRole:inAuditSession:]:241: ERROR: No session dictionary for audit session 100022
12/7/14 6:57:13.604 PM
logind[68]
_SMGetSessionAgent:73: ERROR: __SMGetClientForAuditSessionAgent failed 2
12/7/14 6:57:13.605 PM
IMRemoteURLConnectionAgent[429]
SACShieldWindowShowing:925: ERROR: NULL response
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] DeviceHeartbeat - Not updating heartbeat date, device query failed
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.723 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.727 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.728 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.728 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.729 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:13.729 PM
identityservicesd[231]
[Warning] *** Devices query failed
12/7/14 6:57:17.141 PM
identityservicesd[231]
[Warning] DATA verification failed
12/7/14 6:57:17.142 PM
identityservicesd[231]
[Warning] IDSiMessageServerBag: URL bag data invalid (signature check failed)
12/7/14 6:57:19.377 PM
com.apple.iCloudHelper[270]
Status information fetched in 15194ms
12/7/14 6:57:19.633 PM
com.apple.iCloudHelper[270]
Status information fetched in 197ms
12/7/14 6:57:41.416 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.616 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.627 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:44.799 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:45.901 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:45.901 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:46.118 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:57:57.220 PM
icbaccountsd[438]
Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fcaf9d4dc10 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
12/7/14 6:58:06.932 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:06.977 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:07.156 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:09.235 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:09.290 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:09.735 PM
com.apple.xpc.launchd[1]
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
12/7/14 6:58:16.887 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.295 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.385 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 6:58:17.621 PM
sandboxd[290]
([438]) icbaccountsd(438) deny mach-lookup com.apple.CrashReporterSupportHelper
12/7/14 6:59:09.004 PM
com.apple.xpc.launchd[1]
(com.apple.bsd.dirhelper[448]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
12/7/14 6:59:09.577 PM
com.apple.xpc.launchd[1]
(com.apple.xpc.launchd.domain.system) Service "com.apple.emond.aslmanager" tried to hijack endpoint "com.apple.aslmanager" from owner: com.apple.aslmanager
12/7/14 6:59:50.958 PM
fontd[221]
BUG in libdispatch client: dispatch_mig_server: mach_msg() failed (ipc/send) invalid memory - 0x1000000c
12/7/14 6:59:50.958 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:50.959 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.302 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.302 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.839 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 6:59:57.839 PM
Google Chrome Helper[458]
CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
12/7/14 7:01:42.376 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:42.824 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:42.880 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:44.648 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:44.648 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:45.019 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:01:55.068 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:17.842 PM
spindump[483]
Saved diag report for powerstats version com.apple.SystemStats.Daily to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190217_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:20.527 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:21.188 PM
spindump[484]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190221_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:22.435 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:22.892 PM
spindump[485]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190222_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:23.814 PM
mds[33]
(Server.Warning:445) No stores registered for metascope "kMDQueryScopeComputer"
12/7/14 7:02:24.848 PM
spindump[486]
Saved diag report for powerstats version com.apple.SystemStats.TopPowerEvent to /Library/Logs/DiagnosticReports/powerstats_2014-12-07-190224_Stevens-MacBook-Pr o-2.diag
12/7/14 7:02:50.750 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:02:50.959 PM
mds[33]
(DiskStore.Warning:967) MLMailFlagsFixUp repair issued for 0 items
12/7/14 7:02:51.020 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.27 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:02:56.180 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:02:57.387 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Finder" after 2.21 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:03:01.330 PM
mds_stores[161]
(SecureStore.Error:157) Access token 7 changed uid from -1 to 501
12/7/14 7:03:03.975 PM
com.apple.xpc.launchd[1]
(com.apple.quicklook[489]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
12/7/14 7:03:17.772 PM
Console[490]
Failed to connect (_consoleX) outlet from (NSApplication) to (ConsoleX): missing setter or instance variable
12/7/14 7:03:23.759 PM
WindowServer[121]
disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
12/7/14 7:03:24.438 PM
WindowServer[121]
common_reenable_update: UI updates were finally reenabled by application "Console" after 1.68 seconds (server forcibly re-enabled them after 1.00 seconds)
12/7/14 7:03:32.551 PM
mds[33]
(DiskStore.Warning:967) MLMailReadFixUp repair issued for 0 items -
Macbook Pro running extremely slow since updating to Yosemite
Hello All,
I am new to the community and I'm hoping your pooled expertise can assist me with my issues. I went ahead and posted the results of my diagnostic scan below. My main concerns are that my Macbook Pro is now extremely slow after OSX updates. Also, laptop is running extremely hot to touch. I have mentioned other ongoing issues. I offer thanks in advance for any assistance.
Problem description:
Macbook Pro 13":
Purchased in mid-2010.
Most Recent Issue (Main Concern):
(1) I recently updated OS X from Mountain Lion to Maverick. Computer began running extremely slow and “jerky.”
(1.1) Shortly after this I updated to OS X Yosemite. Computer runs, and types, even slower than before.
Ongoing Issues (Greater than one year):
(1) Extremely short battery life (may last two hours on full charge)
(2) Macbook runs extremely hot to touch (fan runs continuously but can’t begin to keep it cool)
(3) SD Card reader doesn't recognize/open an SD card when inserted.
Lex Cschellings Requested the Following:
No obvious elements in the list.
This may well be a dying disk and/or a very bad battery.
Do following:
make a new etrecheck list and in the problem description put what Applications->Utilities->SystemInformation says about the battery (under the Power heading in the left panel): give cycle count and battery condition.
Then post the link in a new thread.
In the meantime the crash report is probably a French Dictionary issue (font? garcon garçon) you have installed, uninstall that and see if it happens again.
Lex
Battery Information is as follows:
Battery Information:
Model Information:
Serial Number: W00324SYZD3LA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 165
Charge Information:
Charge Remaining (mAh): 3205
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4350
Health Information:
Cycle Count: 987
Condition: Normal
Battery Installed: Yes
Amperage (mA): -2489
Voltage (mV): 11143
EtreCheck version: 2.1.5 (108)
Report generated January 4, 2015 at 11:09:57 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 1:57:26
Disk Information: ℹ️
ST9250315ASG disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 249.20 GB (85.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.sbd.plist
[killed] com.apple.spindump_agent.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
11 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.google.Chrome.framework.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.7 [Support]
AdobePDFViewer: Version: 10.1.7 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
Google Earth Web Plug-in: Version: 7.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% ARM
5% Google Chrome
2% launchservicesd
0% AppleSpell
0% WindowServer
Top Processes by Memory: ℹ️
90 MB Google Chrome
38 MB Google Chrome Helper
21 MB mds
17 MB WindowServer
17 MB System Information
Virtual Memory Information: ℹ️
25 MB Free RAM
952 MB Active RAM
944 MB Inactive RAM
578 MB Wired RAM
9.26 GB Page-ins
278 MB Page-outs
Diagnostics Information: ℹ️
Jan 3, 2015, 09:13:10 PM Self test - passedLex,
I'm not sure if I did this correctly, or if posting this is what you meant, but here is the DriveDX Health report.
### SYSTEM INFORMATION ###
Report Timestamp : January 6, 2015 3:09:15 PM CST
Report Timestamp (ISO 8601 format) : 2015-01-06T15:09:15
Application Name : DriveDx
Application Version : 1.3.0.444
App SubBuild : 0
Application Edition : 1
DriveDx Knowledge Base Revision : 1/1
Computer Name : <BLOCKED>
Host Name : <BLOCKED>
IP Address : <BLOCKED>
Computer Model : MacBookPro7,1
OS Boot Time : 2015-01-06T13:54:46
Time Since Boot : 01h 14m 29s
OS Name : Mac OS X
OS Version : 10.10.1
OS Build : 14B25
OS Kernel Version : Darwin 14.0.0
ATA Command Support Tolerance : verypermissive
N of drives with S.M.A.R.T support : 1
### DRIVE 1 OF 1 ###
Last Checked : January 6, 2015 2:59:53 PM CST
Last Checked (ISO 8601 format) : 2015-01-06T14:59:53
Advanced SMART Status : OK
Overall Health Rating : GOOD 100%
Overall Performance Rating : GOOD 100%
Issues found : 2
Serial Number : 5VCK3CCN
WWN Id : 5 000c50 029e6a4c3
Volumes : Untitled
Device Path : /dev/disk0
Total Capacity : 250.1 GB (250,059,350,016 Bytes)
Model Family : Seagate Momentus 5400.6
Model : ST9250315ASG
Firmware Version : 0008APM2
Drive Type : HDD 5400 rpm
Power On Time : 7,694 hours (10 months 20 days 14 hours)
Power Cycles Count : 4,772
Current Power Cycle Time : 1.2 hours
=== DEVICE CAPABILITIES ===
S.M.A.R.T. support enabled : yes
DriveDx Active Diagnostic Config : Seagate HDDs config [hdd.seagate]
Sector Logical Size : 512
Sector Physical Size : 512
Physical Interconnect : SATA
Removable : no
Ejectable : no
ATA Version : ATA8-ACS T13/1699-D revision 4
SATA Version : SATA 2.6, 1.5 Gb/s
Attributes Data Structure Revision : 10
SMART Command Transport (SCT) flags : 0x103f
SCT Status supported : yes
SCT Feature Control supported : yes
SCT Data Table supported : yes
Error logging capabilities : 0x1
Self-tests supported : yes
Offline Data Collection capabilities : 0x73
Offline Data Collection status : 0x0
Auto Offline Data Collection flags : 0x0
Bay # : 1
I/O Path : IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@A/AppleMCP89AHCI/PR T0@0/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice
[Known device ]: yes
[Drive State Flags ]: 0xc0000000
[Last State Change Timestamp ]: 2015-01-06T14:52:48
[Last State Change Flags ]: 0x40000000
[Last State Change Diff Flags ]: 0x1
=== CURRENT POWER CYCLE STATISTICS ===
Data Read : 2.2 GB
Data Written : 768.4 MB
Data Read/Write Ratio : 2.91
Average Throughput (Read) : 2.6 MB/s
Average Throughput (Write) : 865.2 KB/s
Operations (Read) : 43,921
Operations (Write) : 28,114
Operations Read/Write Ratio : 1
Throughput per operation (Read) : 52.2 KB/Op
Throughput per operation (Write) : 28.0 KB/Op
Latency Time (Read) : 0 ns
Latency Time (Write) : 0 ns
Retries (Read) : 0
Retries (Write) : 0
Errors (Read) : 0
Errors (Write) : 0
=== PROBLEMS SUMMARY ===
Failed Indicators (life-span / pre-fail) : 0 (0 / 0)
Failing Indicators (life-span / pre-fail) : 0 (0 / 0)
Warnings (life-span / pre-fail) : 2 (2 / 0)
Recently failed Self-tests (Short / Full) : 0 (0 / 0)
I/O Errors Count : 0 (0 / 0)
Time in Under temperature : 0 minutes
Time in Over temperature : 0 minutes
=== IMPORTANT HEALTH INDICATORS ===
ID NAME RAW VALUE STATUS
5 Reallocated Sector Count 0 100% OK
197 Current Pending Sectors Count 0 100% OK
198 Offline Uncorrectable Sector Count 0 100% OK
199 UDMA CRC Error Count 20,154 100% Warning
=== TEMPERATURE INFORMATION (CELSIUS) ===
Current Temperature : 31
Power Cycle Min Temperature : 29
Power Cycle Max Temperature : 34
Lifetime Min Temperature : 0
Lifetime Max Temperature : 46
Recommended Min Temperature : 3
Recommended Max Temperature : 62
Temperature Min Limit : 0
Temperature Max Limit : 65
=== DRIVE HEALTH INDICATORS ===
ID | NAME | TYPE | UPDATE | RAW VALUE | VALUE | THRESHOLD | WORST | STATUS
1 Raw Read Error Rate Life-span online 0x173A0E 120 6 99 100% OK
3 Spin Up Time Pre-fail online 0 100 0 99 100% OK
4 Start Stop Count Life-span online 5,034 96 20 96 95.0% OK
5 Reallocated Sector Count Pre-fail online 0 100 36 100 100% OK
7 Seek Error Rate Pre-fail online 0x5391F35 79 30 60 100% OK
9 Power On Hours Life-span online 7,694 92 0 92 92.0% OK
10 Spin Retry Count Pre-fail online 0 100 97 100 100% OK
12 Power Cycle Count Life-span online 4,772 96 20 96 95.0% OK
184 End-to-End Error Life-span online 0 100 99 100 100% OK
187 Reported Uncorrect Life-span online 0 100 0 100 100% OK
188 Command Timeout Life-span online 0x500050192 100 0 94 100% OK
189 High Fly Writes Life-span online 0 100 0 100 100% OK
190 Airflow Temperature Celsius Life-span online 31 69 45 56 43.6% OK
191 G-Sense Error Rate Life-span online 239 100 0 100 100% OK
192 Power-Off Retract Count Life-span online 3,162 99 0 99 99.0% OK
193 Load Cycle Count Life-span online 720,544 1 0 1 1.0% Warning
194 Temperature (Celsius) Life-span online 31 31 0 44 31.0% OK
195 Hardware ECC Recovered Life-span online 0x173A0E 50 0 43 50.0% OK
197 Current Pending Sectors Count Life-span online 0 100 0 100 100% OK
198 Offline Uncorrectable Sector Count Life-span offline 0 100 0 100 100% OK
199 UDMA CRC Error Count Life-span online 20,154 200 0 199 100% Warning
254 Free Fall Sensor Life-span online 2,441 1 0 1 100% OK
=== DRIVE ERROR LOG ===
error log is empty
=== DRIVE SELF-TEST LOG ===
# | LIFETIME (H) | TEST TYPE | PROGRESS | STATUS | LBA of 1st error
1 7694 Short offline 100% Completed without error - -
MacBook Pro running very slow over 1 hour to boot up
I was out of the country on a trip and my daughter's MBP (15" early 2011) refused to boot. It was stuck on the gray screen with the rotating gear. She made an appointment at the genius bar and they told her basically the computer was dead in the water due to a crashed hard drive and she should contact a data recovery service to recover her personal data then come back and they will install a new hgard drive and get her up and running. After I returned I removed the hard drive and took it to the IT department at my company. A tech there was able to access the drive via a USB/SATA cable and copy the contents to an external hard drive. He ran HD Tune on the drive and found no errors. I re-nstalled the drive and it still had the same problem. I am more of a Windows guy myself so I'm not 100% confident of my Mac/OSX skills. Obviously the genius at the genius bar wasn't exactly right since as you will see if he simply tried a safe boot he would have been able to gain access to the computer. But following is what I have already done.
1). I was able to boot into safe boot mode(Shift key during boot process). Under Safe mode I was able to log in under a Guest account. I could not successfully log in under her user account. Under the Guest Account I ran Disk utility and verified and reset preferences as I read somewhere this could be an issue. It found many issues (I would guess around 100). I also ran the verify disk and disk repair (or wahatever it is called). Disk Utility informed my that I had to reboot into repair mode (Command & R) and run DIsk Utility in that mode.
2). Rebooted into Repair Mode (Command & R). It took a while for the spinning globe to get rid of the triangle with the exclamation point but eventually I was in the Internet Repair Feature (Or whatever it is called). I ran Disk Utility and did a repair. It found system file errors and reported back that they were repaired. Wihile in Repair mode I looked under the "restore" tab and noticed that OSX Lion was shown. But in the computer's "About this Mac" it shows OSX 10.9. My daughter confirmed that she had previously updated the OS twice via the App Store so I guess that is why Lion shows under the restore tab.
3). I did a reboot to reset PRAM/NVRAM hoping that would assist as well as I had seen some entries that this was a good thing to do with very slow response problems.
4). I rebooted and waited. After about 20 minutes the log in screen came up and I log in under her user account. About 30 minutes later most of the desktop had loaded. About an hour and a half into the boot I was able to navigate the desktop but the was at least a 2 second delay between clicking on something and it acting. Often I had the spinning "rainbow wheel", "beach ball", "umbrella" or whatever your preference is.
So bottom line is I am no longer stuck on the gray screen but the computer is totally unusable. I'm not sure what my next step should be. SHould I restore the OS to Lion via the Command & R procedure? If I do that then will she be able to reload 10.9 Mavericks again via download?
If she has a friend with a MBP already running Mavericks can she make a USB boot drive on that machine to repair/replace her existing OSX installation?
Should I just reformat the hard drive and start fresh since something isn't making the MBR happy?
Also under disk utility the SMART report shows the drive as healthy.
Here are the basic specs of the machine as is:
OSX 10.9 (13A603)
8GB Ram 1333 NHz DDR3
Hard Drive: 499Gb total/263GB available
Any advice is welcome. Thanks.LPBassman,
since the tech in your IT department was able to copy your daughter’s data from her MacBook Pro’s internal disk, I’d suggest completely erasing the internal disk (using Disk Utility in Recovery mode, reformatting it with a “Mac OS Extended (Journaled)” filesystem), reïnstalling its original version of Mac OS X (either Snow Leopard from the grey Mac OS X Install DVD if it originally came with two grey DVDs, or Lion via OS X Internet Recovery if no grey DVDs originally came with it), running Software Update to get it to 10.6.8 or 10.7.5 respectively, reïnstalling Mavericks, running Software Update again to get it up to date, and finally restoring your daughter’s data. -
Macbook Pro running very slow and keep getting rainbow wheel
Dear Friends of the Forum,
I have Macbook pro mid 2010, and I'm having some issues. The computer is running quite slow when opening any program and the rainbow wheel comes up. Further, the even when trying to click on the commands, the rainbow wheel appears again and I have had to re start the computer a couple of times.
I started the computer in safe mode and it is running a bit better, but decided to run an EtreCheck. I will share the report with the forum, as I do not have the technical knowledge to completely understand it.
I would be most appreciative if you could look at it and let me know your thoughts and recommendations.
Best,
OA
EtreCheck version: 2.2 (132)
Report generated 4/25/15, 10:56 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 959 - SN = 9G0130XGCD3MA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:15:29
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.07 GB (60.93 GB free) - 109 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. iPhone
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist [Click for details]
Launch Agents: ℹ️
[not loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
0% notifyd
0% SpotlightNetHelper
Top Processes by Memory: ℹ️
475 MB firefox
314 MB kernel_task
98 MB Finder
86 MB CVMCompiler(2)
82 MB UserEventAgent(2)
Virtual Memory Information: ℹ️
70 MB Free RAM
3.93 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 25, 2015, 10:38:27 PM Self test - passed
Apr 25, 2015, 02:59:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-145901_[redacted] .crash
Apr 25, 2015, 02:39:01 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-143901_[redacted] .crash
Apr 25, 2015, 02:14:38 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-141438_[redacted] .crash
Apr 25, 2015, 02:02:25 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-020225_[redacted] .crash
Apr 25, 2015, 01:56:32 AM /Library/Logs/DiagnosticReports/Finder_2015-04-25-015632_[redacted].cpu_resourc e.diag [Click for details]
Apr 25, 2015, 01:31:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-013145_[redacted] .crash
Apr 24, 2015, 11:08:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/helpd_2015-04-24-230831_[redac ted].crash
Apr 24, 2015, 11:08:29 PM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-24-230829_[redacted] .crash
Apr 23, 2015, 05:48:45 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-23-054845_[redacted] .crash
Apr 22, 2015, 11:57:09 PM /Library/Logs/DiagnosticReports/fpsaud_2015-04-22-235709_[redacted].crash
Apr 25, 2015, 01:17:16 AM /Library/Logs/DiagnosticReports/coresymbolicationd_2015-04-25-011716_[redacted] .crashI see that you don't have Time Machine configured, before you do anything you need to make a full backup onto an external hard drive.
Restart while holding Command R and choose Disk Utility to repair your hard drive. Run repair as many time as it takes to report that no more errors were found, it will probably take two or three attempts.
These are all adware, click the link next to them to remove
Safari Extensions: ℹ️
Slick Savings Adware! [Click to remove]
Searchme Adware! [Click to remove]
Amazon Shopping Assistant Adware! [Click to remove]
Ebay Shopping Assistant Adware! [Click to remove] -
MacBook Pro running VERY slow. What should I do? Here is my Etrecheck.
Problem description:
Computer running unusually slow.
EtreCheck version: 2.1.8 (121)
Report generated March 22, 2015 at 6:22:56 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 471
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:18:4
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (317.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.marvell.kext.USBGenericPrinterClass (1.0.0) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.3) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[loaded] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[running] com.epson.eventmanager.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.motorola.MDMUpdater.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.pharos.notify.plist [Click for support]
[running] com.pharos.popup.plist [Click for support]
[running] com.rim.BBLaunchAgent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rim.BBDaemon.plist [Click for support]
[loaded] com.sierrawireless.SWoCTool.plist [Click for support]
[not loaded] org.eyebeam.SelfControl.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[failed] [email protected] [Click for details]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Dropbox UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
K9-MacOptimizer UNKNOWN (missing value)
BlackBerry Device Manager Application Hidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.4r634 [Click for support]
OVSHelper: Version: 1.0 [Click for support]
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 9.1.0 [Click for support]
GarminGpsControl: Version: 2.7.3.0 Release [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Move_Media_Player: Version: npmnqmp 071505000006 [Click for support]
fbplugin_1_0_3: Version: Unknown [Click for support]
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 181.76 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 46
Oldest backup: 2012-10-06 05:45:10 +0000
Last backup: 2015-03-19 03:03:47 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 181.76 GB X 3)
Top Processes by CPU: ℹ️
14% mds
4% WindowServer
0% BBLaunchAgent
0% fontd
0% SystemUIServer
Top Processes by Memory: ℹ️
477 MB softwareupdated
438 MB firefox
99 MB Dock
99 MB Google Drive
82 MB mds_stores
Virtual Memory Information: ℹ️
138 MB Free RAM
1.75 GB Active RAM
1.64 GB Inactive RAM
756 MB Wired RAM
1.32 GB Page-ins
70 KB Page-outs
Diagnostics Information: ℹ️
Mar 22, 2015, 05:56:17 PM /Library/Logs/DiagnosticReports/Google Drive_2015-03-22-175617_[redacted].crash
Mar 21, 2015, 12:15:44 PM /Library/Logs/DiagnosticReports/firefox_2015-03-21-121544_[redacted].hang
Mar 22, 2015, 06:03:33 PM Self test - passed
Mar 22, 2015, 05:48:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-22-17 4844_[redacted].crash
Mar 21, 2015, 12:14:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-21-12 1442_[redacted].crash
Mar 21, 2015, 12:09:37 PM /Library/Logs/DiagnosticReports/Microsoft PowerPoint_2015-03-21-120937_[redacted].hang
Mar 21, 2015, 12:09:37 PM /Library/Logs/DiagnosticReports/Safari_2015-03-21-120937_[redacted].hangFor starters the Blackberry software hasn't been updated in forever and is incompatible with Yosemite, remove it per the developers instructions. k9 mac optimizer is malware and must be removed.
What is all of the Motorola software for? Do you need it? You have quite a bit of other junk on there that you probably don't need and I'm not sure what all of it is for but the BB software and K9 for sure is in the list of known offenders for slow downs.
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