MacBook Pro runs slowly; won't charge

My brother (I'm the family's tech support) has an early 2011 15" MBP. After the family went on a cruise this past week, he turned on his computer to find his battery had 0% remaining, however after plugging it in for hours that didn't change. Unplugging the machine forced it to die immediately. The machine also runs very slowly and every time the computer starts up it sets the date to sometime in 2000. He says he replaced the RAM about 4 months ago while I was away at college, and since then he has had no problems until now. The sleep/wake indicator light on the front of the computer flashes on startup and the battery indicator on the left side of the machine only flashes all of the lights. The battery indicator in the menu bar shows that the computer isn't charging.
I've tried clearing the NVRAM, resetting the SMC, verifying/repairing the disk and its permissions, reinstalling the operating system, reseating the RAM, starting on AC power with the battery disconnected, reseating the RAM again (after cleaning), disabling Java, uninstalling Flash and all other Adobe software (that helped with my computer a couple of years ago), and uninstalling all of his other installed plug-ins (he's a Minecrafter/gamer) but all of this to no avail. The machine is still sluggish and I'm out of ideas. The genius bar has no appointments until after the New Year and my brother needs to do work.
Long story longer, I'm lost. Any help would be greatly appreciated.

Sounds like he didn't turn it off when he went away and left it sleeping which drained the battery completely and probably Killed the battery.
Only other thing to try is to turn it OFF, not just put it to sleep, for a few hours, a day, with the AC charger connected and see if the battery comes back to life. If not have the battery changed.

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I have an Epson printer on a Wifi network. Windows 7 desktop is running the network, and my wife's HP Win 7 laptop prints to it just fine. My MacBook Pro running Yosemite won't detect it, and I do have the latest driver installed. I didn't have a problem when I had a Canon Pixma on the network, but when I replaced it with the Epson nothing seems to work. I go to add a printer to the queue and only the FAX function of the printer shows up - not the WS-4530 print function. Does anyone out there have any suggestions? Please??? :-)

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

My MacBook Pro retina 2013 won't charge. I've checked all connections which are all ok. Little red light shows on magnetic plug, instead of usual green.

My MacBook Pro retina 2013 won't charge. I've checked all connections which are all ok. Little red light shows on magnetic plug, instead of usual green.

If you are seeing a Red LED, you may have a faulty MagSafe Adapter.
I remember reading that the orange light is produced by a combination of a Red and Green LED. If that's the case, It seems that the adapter isn't lighting the green LED properly at that time.
I would suggest you seek service with your nearest Genius Bar (Apple Retail Store) or Apple Authorised Service Provider as they have access to diagnostics which may assist in isolating any hardware issues you may be experiencing.
Cheers.

Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.

Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.

The battery needs to be replaced, or there is some other hardware problem.

Macbook pro running slowly after installing Maverick. Solutions?

macbook pro running slowly after installing Maverick. Solutions?

Hello art02,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If your Mac runs slowly
http://support.apple.com/kb/PH10798
If you find your Mac is running slowly, there are a number of potential causes that you can check.
If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
Best of luck,
Mario

Macbook Pro running slowly, bad crunchy(?) sound, and now shuts off randomly

Hi there,
I have an early 2011 13" Macbook Pro running OSX 10.8.4. For the past six months or so, my computer has been running relatively slowly. I brought it into a shop, but the guy couldn't figure out what was wrong with it. In the past two months or so, the sound has been terrible, whether it's watching youtube videos or listening to something on itunes or playing a game. it will sound fine, until like 30 seconds in when it will go all crunchy and garbled and terrible sounding. I don't know how else to describe it. Just now, my computer randomly turned off in the middle of me playing a game, and at first it wouldn't turn back on. I'm a little freaked out by that, as I'm a graduate school student and my computer is my life. I'm just trying to figure out what's wrong with it. :/
I've attached the crash report from the shut down here. Does anyone know what this means? Thanks for your help!
Interval Since Last Panic Report: 1191632 sec
Panics Since Last Report:          1
Anonymous UUID:                    C6E3BE7C-97DE-F1F4-8E38-E7E0F8024D03
Mon Sep 30 01:04:16 2013
Machine-check capabilities 0x0000000000000c07:
family: 6 model: 42 stepping: 7 microcode: 26
Intel(R) Core(TM) i7-2620M CPU @ 2.70GHz
7 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code:            0x0402
Model specific error code: 0x8100
Other information:         0x00000000
Threshold-based status:    Undefined
Status bits:
   Processor context corrupt
   Error enabled
   Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 1: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
IA32_MC4_STATUS(0x411): 0xb200000081000402 valid
MCA error code:            0x0402
Model specific error code: 0x8100
Other information:         0x00000000
Threshold-based status:    Undefined
Status bits:
   Processor context corrupt
   Error enabled
   Uncorrected error
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
Processor 2: machine-check status 0x0000000000000005:
r

Run an Apple Hardware Test:
http://support.apple.com/kb/ht1509
You may have yo use the OPTION and D keys to start it.
Ciao.

Macbook Pro Running Slowly and Pinwheeling a lot

I have been having an issue with my macbook pro running very slowly lately. Everything just feels slugglish, and sometimes menus and other programs take a while to respond. I have 4 GB of RAM, and I just feel like things are running too slow for a computer with a Core2Duo and 4 Gigs of RAM. I have snow leopard installed.
Also, the computer came with 2GB, but I upgraded to 4 myself. I did not buy the memory from Apple though, I bought it directly from crucial. Is it possible the memory has gone bad or something. I really don't know what to do.

Do you still have the slowness problem when running OSX from the DVD (not running AHT)?
Is this symptom occasional, or all the time?
Most of the classic problems causing slowness that can be user fixed have been covered, but it does not mean totally eliminated.
The hard drive can still be intermittently bad despite the SMART status. I would put the original RAM back, and boot from an external Firewire hard drive with my backup HD clone. If you don't have one, you should - you might need it sooner than you think. This test can confirm if your internal HD is causing this or not.
I suppose it's also possible that you've developed a software problem and reloading OSX might help. This is quite a lot of work without a backup clone or Time Machine backup. You may have to take it to a technician if you don't feel up to doing this.

MacBook Pro running updates won't startup, even in Safe Mode

I ran some software updates on my MacBook Pro running Lion and when it restarts it has a striped screen and says 'You need to restart your computer.' It won't even allow me to restart in Safe Mode. Any ideas?

Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

Macbook pro retina battery won't charge fully

Hello,
Im not sure why but my 1 year old macbook pro retina 15inch won't fully charge. It gets to a charge between 75% and 88% and it will at that point stop charging.
I have attached an image below that shows how the battery has stopped charging. I have taken very good care of this laptop and am very surprised to see such an issue.
Thanks,
FF

Have you tried resetting SMC?
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

2012 Macbook Pro running slowly since mavericks update

Since updating to Mavericks when it was first released my macbok pro has been running very slowly. Starting up apps takes longer, hangs occur when switching between apps or even browser tabs, when i close the lid the laptop won't go to sleep but instead heats up and i can't listen to a song on itunes the whole way through without several 20 or so second pauses. I have tried repair permissions (this oddly improves performance when its running), resetting NVRAM/PRAM. resetting SMC and a Hardware test but nothing worked/ no problems identified. The problems still occur in safe mode and when i added a new user. I also removed any apps or software that could be causing it such as chrome but this didn't help.
Similar problems occured the last time i update the mac, though they were much more severe and lead to the hard drive being replaced at the apple store. It had been running smoothly until the mavericks update.
After looking at similar posts i took the liberty of providing the following information:
Console messages received when trying to launch itunes with safari running:
23/01/2014 17:19:15.885 com.apple.WebKit.Networking[257]: tcp_connection_destination_prepare_complete 904 connectx to 2a02:26f0:27::5c7a:7eda#443 failed: 65 - No route to host
(904 through to 957 failures within 5 minutes)
23/01/2014 17:19:15.888 com.apple.WebKit.Networking[257]: tcp_connection_handle_destination_prepare_complete 904 failed to connect
(904 through to 957 failed within 5 minutes)
23/01/2014 17:19:18.193 iTunes[539]: ApplePushService: APSConnection being used without a delegate queue
23/01/2014 17:19:40.955 spindump[530]: Saved hang report for iTunes version 11.1.4 (11.1.4) to /Library/Logs/DiagnosticReports/iTunes_2014-01-23-171940_MacBook-Pro.hang
23/01/2014 17:21:58.116 sandboxd[125]: ([543]) com.apple.WebKit(543) deny file-read-data /Library/Preferences/com.apple.security-common.plist
23/01/2014 17:22:42.911 Safari[172]: Couldn't contact spell checker for Multilingual
23/01/2014 17:22:42.911 Safari[172]: Suppressing further spell checker launch failure warnings
23/01/2014 17:23:00.663 AppleSpell[290]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
23/01/2014 17:23:50.928 com.apple.WebKit.Networking[257]: CFNetwork SSLHandshake failed (-9806)
23/01/2014 17:24:08.465 com.apple.launchd[1]: (com.apple.WebKit.WebContent.A034A3C3-CBDE-4D0C-8FD0-FE73630DC2A5[543]) Exited with code: 1
Etrecheck report:
Hardware Information:
          MacBook Pro (13-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
Startup Items:
          TuxeraNTFSUnmountHelper - Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 1:45:14
Disk Information:
          TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (408.87 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-8A8
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          com.seagate.driver.PowSecDriverCore          (5.2.4)
          com.seagate.driver.PowSecLeafDriver_10_5          (5.2.4)
Problem System Launch Daemons:
          [loaded] com.seagate.TBDecorator.plist
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
          [loaded] com.spotify.webhelper.plist
          [loaded] com.valvesoftware.steamclean.plist
User Login Items:
          iTunesHelper
3rd Party Preference Panes:
          Flash Player
          Tuxera NTFS
Internet Plug-ins:
          Default Browser.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              13%          WindowServer
               6%          com.apple.WebKit.Networking
               5%          Safari
               2%          hidd
               2%          cookied
               1%          EtreCheck
               1%          fontd
               0%          ocspd
               0%          UserNotificationCenter
               0%          aosnotifyd
Top Processes by Memory:
          176 MB             Safari
          139 MB             com.apple.IconServicesAgent
          133 MB             com.apple.WebKit.WebContent
          82 MB              Finder
          78 MB              mds_stores
          57 MB              com.apple.WebKit.Networking
          53 MB              mds
          41 MB              WindowServer
          25 MB              Dock
          20 MB              SystemUIServer
Virtual Memory Statistics:
          1.13 GB            Free RAM
          1.97 GB            Active RAM
          204 MB             Inactive RAM
          715 MB             Wired RAM
          352 MB             Page-ins
          0 B                Page-outs
Diagnostic test (By Linc Davis):
Boot Mode: Normal
System diagnostics:
   Bluetooth File Exchange 2014-01-19-182117 hang
   fm 2014-01-20-161020 crash
   iTunes 2014-01-23-171940 hang
User diagnostics:
   AdobeReader 2014-01-14-171412 crash
   EtreCheck 2014-01-23-171542 crash
   EtreCheck 2014-01-23-175849 crash
   EtreCheck 2014-01-23-180120 crash
   Safari 2014-01-19-162204 crash
   Spotify Helper 2014-01-08-210246 crash
   com.apple.WebKit.Networking 2014-01-14-102219 crash
   com.apple.WebKit.WebContent 2014-01-21-181912 crash
Kernel messages:
   Jan 17 21:08:45   PM notification timeout (pid 28, powerd)
   Jan 18 20:19:21   PM notification timeout (pid 38, loginwindow)
   Jan 18 20:19:21   PM notification timeout (pid 994, netbiosd)
   Jan 19 17:26:20   AFP_VFS afpfs_DoReconnect: Max reconnect time: 60 secs, Connect timeout: 30 secs for /Volumes/Public Folder
   Jan 19 22:16:53   AFP_VFS afpfs_DoReconnect: Max reconnect time: 30 secs, Connect timeout: 15 secs for /Volumes/Public Folder
   Jan 22 13:51:28   PM notification timeout (pid 15, securityd)
   Jan 22 13:51:28   PM notification timeout (pid 43, loginwindow)
   Jan 22 13:51:28   PM notification timeout (pid 155, UserEventAgent)
   Jan 22 13:51:28   PM notification timeout (pid 43, loginwindow)
   Jan 22 13:51:28   PM notification timeout (pid 163, SystemUIServer)
   Jan 22 13:51:28   PM notification timeout (pid 363, Disk Utility)
   Jan 22 13:51:58   PM notification timeout (pid 16, powerd)
   Jan 22 17:23:46   PM notification timeout (pid 906, netbiosd)
   Jan 22 17:47:06   PM notification timeout (pid 943, netbiosd)
Extrinsic system jobs:
   com.seagate.TBDecorator.plist
   com.microsoft.office.licensing.helper
   com.adobe.fpsaud
Extrinsic agents:
   com.valvesoftware.steamclean
   com.spotify.webhelper
   com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
/Library/LaunchDaemons:
   /Library/LaunchDaemons/com.adobe.fpsaud.plist
   /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
/Library/PrivilegedHelperTools:
   /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
/Library/StartupItems:
   /Library/StartupItems/TuxeraNTFSUnmountHelper/TuxeraNTFSUnmountHelper
Library/LaunchAgents:
   Library/LaunchAgents/com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56 a8fd83a6f7ae.plist
   Library/LaunchAgents/com.spotify.webhelper.plist
   Library/LaunchAgents/com.valvesoftware.steamclean.plist
Extrinsic loadable bundles:
   /System/Library/Extensions/Seagate Storage Driver.kext
             (com.seagate.driver.PowSecDriverCore)
   /Library/Internet Plug-Ins/Flash Player.plugin
             (com.macromedia.Flash Player.plugin)
   /Library/PreferencePanes/Flash Player.prefPane
             (com.adobe.flashplayerpreferences)
   /Library/PreferencePanes/Tuxera NTFS.prefPane
             (com.tuxera.ntfs.mac.prefpane)
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
             (com.skype.skypeabdialer)
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
             (com.skype.skypeabsms)
User login items:
   iTunesHelper
Safari extensions:
   AdBlock
Restricted user files:       94
Font problems:       37
Elapsed time (s): 303

Hi Somajoe,
Thanks for visiting Apple Support Communities.
It sounds like you have tried a lot of good troubleshooting steps. Since the behavior persists in safe mode and a new user, and you have effectively ruled out third party software conflicts, I recommend reinstalling Mavericks next:
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/PH13871
Best Regards,
Jeremy

Why is my macbook pro running slowly?

My macbook pro is running really slowly, even after I reinstalled the OS. I thought I would just live with it, but then I found etrecheck and thought I could get some help through this forum. Rebooting doesn't seem to help. Here's the output from Etrecheck. Any feedback would be very much appreciated:
Problem description:
My Macbook Pro is running very slowly.
EtreCheck version: 2.1.8 (121)
Report generated March 5, 2015 at 12:02:41 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,1
    1 2.3 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 173
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1440 x 900
    NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 67 days 23:11:45
Disk Information: ℹ️
    APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (439.39 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Problem System Launch Agents: ℹ️
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.lookupd.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.printtool.agent.plist
    [killed]    com.apple.printuitool.agent.plist
    [killed]    com.apple.rcd.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.spindump_agent.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    [killed]    com.apple.xpc.loginitemregisterd.plist
    13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AirPlayXPCHelper.plist
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.emond.aslmanager.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.periodic-monthly.plist
    [killed]    com.apple.periodic-weekly.plist
    [killed]    com.apple.spindump.plist
    [killed]    com.apple.sysmond.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    14 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.brother.LOGINserver.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    WidevineMediaOptimizer: Version: Unknown [Click for support]
    Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    1Password
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        11%    softwareupdated
         5%    WindowServer
         1%    cloudd
         1%    Dropbox
         0%    apsd
Top Processes by Memory: ℹ️
    456 MB    softwareupdated
    103 MB    Google Chrome
    67 MB    Finder
    56 MB    WindowServer
    52 MB    Dropbox
Virtual Memory Information: ℹ️
    41 MB    Free RAM
    1.13 GB    Active RAM
    1.12 GB    Inactive RAM
    1.01 GB    Wired RAM
    355.19 GB    Page-ins
    9.14 GB    Page-outs
Diagnostics Information: ℹ️
    Mar 3, 2015, 03:31:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153153_[re dacted].crash
    Mar 3, 2015, 03:31:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2015-03-03-153152_[re dacted].crash

Your MacBook can take 16 GB (2X 8 GB)
http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_160 0MHz_SDRAM
I would get one 8 GB stick and replace one of your 2 GB sticks

Macbook pro runs slowly even with tons of free memory??

Hi,
I've seriously tried to follow everyone's advice on how to keep your Macbook running efficiently, even so I have serious problems with it. For one thing, Microsoft Office programs run more slowly on my Macbook Pro than they would on a PC from 1995. If I open Word or Excel, it takes at least 6 minutes to load, and then functions ok (most of the time) but if I try to save a file, graphics wig out and typing the name of the file, it's like each letter is processed 3 seconds at a time after taking a whole minute to understand what I'm even typing in the first place. I use Google Chrome (no, safari doesn't run any faster) and I sometimes have issues with that. Finder also! It takes so long to click around my folders because my computer responds so slowly. It also sometimes wigs out when I try to jump between desktop screens. And actually even the mouse cursor decides not to respond for a few seconds.
I have 411 GB (out of 500) of free memory. I don't run multiple apps at once--usually I will run Chrome and Word, and then if I absolutely must, also Excel or Powerpoint, but I really try to use at most 3 at a time, and then I still have these severe problems. Sometimes I only have Word open and I still have these problems. My desktop is not cluttered; I clean it out regularly so I have like 5 files on there, pretty much all screenshots. My downloads folder does not have a billion files in it; it has accumulated some but I do make an effort to clean it regularly so there really isn't much. I don't have tons of music or movies or pictures or anything on my computer, and I also clean out my deleted files in the trash regularly.
That being said, I'm not an expert on computer maintenance (because I always seem to have these issues), so maybe there are other things I haven't tried that people could recommend? I'm pretty sure that my RAM or CPU (I don't know the difference because I don't know much about computers) are being overexhausted, because sometimes I can actually hear the fan going off because my Mac is trying hard to process stuff (this happened 5 minutes ago when I had nothing but Chrome opened but I restarted and now it's quiet again). But I don't know how to check RAM or CPU usage on my Mac? And since I don't run that many apps anyway I don't know how to resolve this problem.
Is there anything else I can try? Some other folders I should clean out? If so, can you please explain where to find these folders on OS X Yosemite? Because I used to be a person, but I bought this Macbook Pro a year ago and I still have trouble navigating. Or if you think I should take this into the apple store and have it looked at, please let me know.
Thanks in advance. \

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook Pro running slowly and crashing with sleep

Title says it all, really. Whenever I open my Macbook Pro, after closing it to sleep, I have to hard-reset my computer by holding down the power button. Occasionally this problem springs up if I manually have my computer sleep, but typically only when I close it. Additionally, recently it's started running quite slowly as well. I've tried verifying/repairing permissions on the boot disk, but "Repair volume" just does the same thing over and over when I try it. I have 4GB DDR3 RAM, a 2.7GHz DualCore Intel i7 processor, and the Intel HD3000 Graphics Card chipset. 500GB internal hard drive (not a Solid State Drive to my knowledge), of which a little more than half is used. I'm pretty sure my laptop is the 2011 model. I'm running OS 10.7.2, or whatever the latest official release happens to be. Any help would be appreciated, seeing as I close my laptop between classes during the day, and having to reboot it every class is incredibly obnoxious.

I can't provide screenshots at the moment. I live near UNH so I sent it in to them for a supposed hardware fix - I got an email today saying what they tried didn't do anything. I read somewhere about deleting a certain extension relating to power management of the CPU (AppleIntel______.kext), but I didn't get to try it before I sent my computer in, and I can't find that article again. The only thing I had recently installed was Poker Night at the Inventory (a game from Steam), but I installed that on a separate laptop with no issues (my dad's 15" MBP). The fresh Lion install did put me up to 1.7.3. My activity monitor shows like this, normally, only "kernel_task" is taking up 300% CPU and my entire little CPU-meter at the bottom is filled with red. This is a screenshot from my dad's Mac, right now, which is identical to mine except it's a 15" instead of a 13".

Macbook Pro 2009 Battery won't charge when plugged in

So recently i've experienced a problem in which my Macbook Pro 15 inch (2009 model A1286) would not charge even while plugged in. So i thought the problem was that my battery had to be serviced for a while now and it said it wouldn't harm my computer so i used it for a bit longer and finally bought a new replacement battery. After installing this NEW battery the same problem still occurs. While going on like youtube or listening to music the computer would flash green for a bit, say "battery is not charging" then go back to orange but the percentage would slowly decrease instead of the opposite. I've tried the SMC reset but the problem still occurs. I am using an 85W magsafe power adapter which is the correct charger for my model so I don't believe that is the issue because i've been using this same charger for a couple years and nothing like this has happened before. One thing i've noticed is that while in the system profiler section I see that the AC charger information only shows that i am using 60W but on the charger it clearly states 85W. Any solutions would be appreciated this has been driving me crazy and i already invested in a new battery I would really like a solution that doesn't require me to buy more stuff. Thank you.

Try a friends charger to rule out the charger (or visit an Apple store to try one there). Perform the SMC reset again and also reset the PRAM
SMC Reset procedure here:
Intel-based Macs: Resetting the System Management Controller (SMC)
PRAM:
About NVRAM and PRAM

Macbook pro running slow after removing charger.

HI I REALLY NEED SOMEONE TO HELP ME MY MAC HAS BEEN RUNING SLOW. EVERYTIME I TAKE OFF THE CHARGER IT RUNS SLOW, WHEN I PUT IT BACK ON IT RUNS GREAT BUT IF I TAKE IT OFF ITS REALLY SLOW. I RESET IT TO FACTORY MODE BUT THE SAME PROBLEM CONTIUNE. DOES ANY ONE HAVE ANY IDEA ON HOW TO HELP ME. THANKS

Hi xiogra22,
Welcome to the Support Communities!
The following links will show you how to determine the health of your battery:
Mac notebooks: Determining battery cycle count
http://support.apple.com/kb/HT1519
OS X Mountain Lion: Battery conditions
http://support.apple.com/kb/PH11205
The article below will explain how to optimize the battery life on your Macbook Pro.
Apple - Batteries - Notebooks
Cheers,
Judy

MacBook Pro runs slowly; won't charge

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