Macbook pro says "offline" in imessage and contacts on imessage are in red now
On my macbook pro I can't use imessage all of a sudden. The names are in red and it says offline. But the iphone and ipad are working fine. Please help.
You will have to take the computer to the Apple store to have the battery checked out and replaced if needed.
Similar Messages
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About a year back i had replaced the MLB of my early 2011 macbook pro and it was all working fine. A month back my battery went dead saying "Battery Not Detected". I went to Ample technologies, Bangalore, India and gave it for diagnosis. Ample technologies are the authorized Apple support service in Bangalore, India. After 3 days and no phone calls they email me that "They feel that the MLB MIGHT be the problem and they want to test it by replacing the MLB and i have to pay for their testing". I had already spent 40k indian rupees ($700) less than a year back to replace an MLB and now they want to replace it again at the cost of 43k ($750) indian rupees. I have no idea what to do now. Spending 80k indian rupees ($1400) in less than a year to replace the MLB twice sounds unfair to me. Can someone help me out here ? Is there a valid warranty period applicable , since i have changed the MLB a year back ?
short of doing a SMC reset, you maybe at their mercy.
resetting the SMC http://support.apple.com/kb/ht3964
You can try yourself running the Apple Hardware Test- and see if it generates any error codes. Post the results
AHT http://support.apple.com/kb/HT1509 -
Please see question above, but also note, I have the Applecare Protection Plan but am unable to get through to anyone on a weekend and I desperately need to use my laptop this weekend. I can't log in at all now as I've forgotten my admin password. A few weeks ago I also changed the password on my husband's new MacBook Pro and again forgot the password. I spoke to someone at Apple and they helped me to reset it within minutes, by restarting the computer holding Command+something else (I can't remember what it was). A black screen with writing came up and I had to type in something like "password" (not sure exactly). Anyway, this was a very quick and efficient process but I didn't write it down unfortunately. Does anyone out there know what to do? Thanks in anticipation
Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password. -
MacBook Pro says "startup disk full" and that I have 58GB of photos, but folder appears empty
For the past couple of days, I've been getting the message that I'm unable to save/download something because the startup disk is full. I checked the storage and the main problem appears to be 58.7 GB of photos, even though I've deleted all photos I could find (including iPhoto). I checked all of the folders on Finder, only to find my picture one taking up most of the space, but when I tried to view what was inside it appeared empty, and it wouldn't let me move the folder to trash. Any help on how to delete the contents of the folder?
Thank youjust kidding i figured it out
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MacBook Pro attached to a projector and won't show the color red
Running 10.5.8
When running through a projector to give a presentation the color red has disappeared. The first time it happened I calibrated with the Color Munki and all was well, for a while. Now the Color Munki can't calibrate it anymore.
I've tried two different projectors (both work with another laptop)
tried two different cables and
two different connectors.
Also tried different calibrations.
Today we ran disk utilities and that worked great, for an hour or two.
I would very much appreciate any help possible.
thanks,
AmyThanks for your reply.
I just went and checked and the cable is inserted snuggly on all ends. I tried giggling it a bit to see if anything would change. Then I switched cords and connectors and nothing changed. Checked all was connected tightly.
Is it possible that both DVI to VGA connectors are bad? Or do you think it is from the connection inside the laptop? And is there any way to check?
~Amy
And here's a bit more info. I just went to check things again. I turned everything on again. Bad color. As I was sitting pondering things the good color popped back in. Nothing moved anywhere. Just as I was commenting to my husband that the color had come back, it went away again. Still no movement anywhere. -
I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?
To reset any OS X program just go to the folder and trash the affected files.
Open a new Finder Window
Click "Go" in the above status bar
Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
Click Library while still holding the option/alt key and a new window will open with all of your system files
Go to the preference file (NOT Preference Panes)
Locate a file named <com.apple.FaceTime.bag.plist>
Locate another file named <com.apple.FaceTime.plist>
Locate the file <com.apple.iMessage.bag.plist>
Drag the files to the trash
Delete the trash
Close FaceTime and iMessage if not already closed
Relaunch FaceTime and iMessage from Applications folder
This should reset the program back to default. You will have to put your information back into the program but it should work.
Good Luck. -
HELP
how do i import and sync my icloud / iphone contacts into address book on my macbook pro, how do i import and sync my icloud / iphone contacts into address book on my macbook pro
Runnig 10.6.8 on a MacBook PRO.....The easiest fix if you're running Snow Leopard is to export all your contacts, then import them into something like google (I already had a gmail account), and then just use google to sync your contacts instead of icloud (via the sync with Google button in the address book settings).
Its a bit sluggish to update, but it works well. You can then point your iphone, and other iOS devices to use google for contacts too.
If Apple don't want to look after their customers, other companies will gladly do so.... -
I have a new MacBook Pro with OS10.8.2 and cannot get Contacts to print a list of addresses with pictures showing. There is a check box selecting "picture" which has been checked - but no picture. This worked fine on OS10.7.5. Problem??
First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
My macbook pro says Shockwave Flash plug-in has crashed pretty much every day. I have to shut the computer down and restart to fix it. Is there any way I can keep this from happening?
Download the latest version from here ONLY:
http://get.adobe.com/flashplayer/
also, make certain your Mac OS X software is completely up-to-date. There is a Trojan Horse that pretended to be a Flash update, and installed Flash with malware included. The latest security updates removes the malware and all older versions. -
My MacBook Pro says my password is wrong, but I haven't changed it, tried resetting password with apple I'd but MacBook says that's wrong too. The apple I'd works on the ipad though. How do I log into my mac?
a virus/trojan/malware is not cross platform so they are 100% made for a device
the day a virus/trojan/malware is discovered that works on any ios devices that are not jailbroken
you will find it all over the news and all posts in this forum would be about that
try login from the browser rather then the mail program and verify each account setting one by one to verify that they are correctly because an undocumented unwanted feature in the os of your phone could be the cause -
NO power on my MacbookPro: it all started with Battery of my MacBook Pro saying it was not charging (even if the pro was plugged) and it then switched off and now wont turn back on. There is no light on the magsafe and no startup noises at all.
If you have Apple Care or your computer is still under warranty, give them a call and get a case number. Otherwise, take the computer to an Apple store or an AASP. Whichever is more convenient for you.
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My MacBook Pro was purchased 7/2010 and I haven't updated the operating system. Can I go right to Mountain Lion, or do I need to do others first?
Assuming your computer can handle it, you can go straight to Mountain Lion (10.8) via the App Store.
Apple - Upgrade your Mac to OS X Mountain Lion. -
My macbook pro says I am connected to the internet but won't load pages
my macbook pro says I am connected to the internet with a strong signal but it won't load any pages. The internet works fine on my iPhone and other computers so it must be an issue with my macbook. Any suggestions??
Change your router channel number. Most times this works & is all you have to do.
See KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
============================
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using Linsys router contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.
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Hi,
My imessage isnt working so I turned off imessage and now its been saying "waiting for activation" and has been for a long while now? Also saying that my apple ID password is inccorrect when its not! Can anyone help me?
ThanksWhile we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion.You should also post this question there. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion
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My MacBook Pro is acting really strange and unusual
Please read my 3 part chronicle named 'The Tribulations of M. B. Pro' Pictures featured at end.
I recently showed an apple techy (in-store) a picture of what my laptop displayed the other day and he said he didn't know but I should bring it in asap, he looked worried and slightly frightened for me. This worried me. I feared for the well-being of my Laptop. He also said I could try wiping it clean and reinstalling software via CD, but tried to persuade me to take it in. Frankly, I wondered if any of you clever gents know if I can do anything myself. I shall tell you all I know, its a long story but the details I think are rather important...
So it all started a few months ago, I was surfing the web on my iPhone and a new window popped up claiming to be the 'police' and I was in trouble for illegally downloading stuff. I regrettably copy and pasted the url onto my mac. D: So it turned out to be fake and tryied to make me pay out and it also tried to give me a virus I think, it said it has encrypted all my files etc. Every time I tried to leave the site a mac popup said are you sure you want to leave and it kept popping up so I couldn't close safari. Eventually it closed, but I was slightly shaken by this dreadful ordeal that we shall from now on call 'The Unworthy Comeuppance', I then downloaded Sophos antivirus software and it scanned to say everything was clean, although it did say 'issues detected but no threats found'. After search the web i concluded this was normal. End of part 1.
Part 2.
From the beginning of The Unworthy Comeuppance my Laptop has, I believe, slowed down considerably. It most certainly has done from 18 months ago when it was new. Putting this issue aside, however, you will be intrigued to hear the odd predicaments that have become of my much loved MacBook Pro. After resetting Safari and restarting my laptop the following day, I lauched safari only for it to present a jumbley scrambled mixed up mess of scary computer badness, I name it Lucifer. It appeared only for 3 seconds or so, enough to make me poo instantly and be sick all over myself. I soldiered on and all seemed to be well, other than the slowness/not very fastness. Weeks went by, all the while I thought my laptop may have been completely normal. However, one day I launched Safari for who else but Lucifer to reappear! The little **** has shown himself a few times since too, 6 or 7 times in total I think. It has never been an inconvenience or disruption, just a worry. End of part 2.
Part 3.
Noticing longer start up times and slower performance, I worry what has become of my laptop since The Unworthy Comeuppance. One day after restarting, a few graphics were slightly odd, some icons on the dock were blocks of fizzy colours and the bar at the top changed to black/invisible. The only way this went was after I restarted it again. In addition to this, sometimes when it turns on it makes a wierd noise. Normally makes that du u uuuu duuuuu noise, but it did this twice. I do not mean the duuuuuuuuu mac sound on startup. I mean the sound of the hardware, du u uuuu duuuuu. Generally applications take longer to load, especially iPhoto, but all apps take a while now, as well as slow start up. All of which has lead me to this exact moment where you are reading this right now. End of part 3.
Fin
I look forward to your suggestions.
CheersYou don't say which year you have, however...
...there are known problems with the mid-2010 models (see http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US) as well as early and late 15" 2011 models (see https://discussions.apple.com/thread/4766577?tstart=0).
Apple has taken ownership of the problems with the 2010 model but, unfortunately, the free logic board replacement for that model has probably long expired for you - three years after date of purchase.
One the 2011 models Apple has admitted no defect. You'll just have to skim the articles to get an overview of the problems that people are having (usually showing up as screen glitches at first and then going downhill from there).
Good luck,
Clinton
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