Macbook Pro Screen Quality

I upgraded my notebook from an ibook G4 to a Macbook Pro last August. I have been an apple user for more than 5 years now and love my macbook but recently I noticed a small, superbright pixel on the bottem left side of my screen. I just noticed this because I have had a solid black background and recently changed to a grey background which made it a lot more noticeable. I took it into the Genius Bar and the rep tried to tell me that I had done it myself. He said that it looks like a pressure mark. I told him in response that I never take my computer off my desk because I mainly use it for video editing and I have never seen anything like this before. It does not look like a pressure mark or a frozen or dead pixel but it looks like a white glowing eyelash. What do you guys think it is? I also have full apple care and I am surprised that his response was that it is physical damage. I have never dropped my computer or take it anywhere. It simpely sits on my desk like a desktop.

I have a similar problem on my new MBP 15" as well. I bought the notebook about three months ago and used the default wallpaper for a while. About three weeks ago, I changed my wallpaper to a lighter color and noticed a small, bright mark about halfway up a half inch from the right edge of the screen. I have taken this notebook out a couple times but baby it (I mean, it is a two THOUSAND dollar machine). I took it in once, before I noticed the mark for rattling due to a slightly loose hinge and warping edges. The genius told me to get a thick cloth to sit in between the screen and keyboard when the machine is closed. So, I'm sort of afraid to take it in for this (small) problem and get a similar answer - there's nothing we can do, or it's a pressure mark.
I have ramped up my Photoshop use lately and the mark is directly over the layers window, which is really annoying.
I think I will take it in tomorrow. If I get a different answer, I'll post back here. Sorry to hear you have a similar problem. It's annoying - especially after you first notice it.

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Take it in for service.
Apple Store appointments: http://apple.com/retail/geniusbar.

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Message was edited by: Dave Sawyer

Macbook pro 's quality

I am considering to buy macbook or macbook pro, but i scare of alot of problem of apple's computer now, because some website in asia such as Thailand, they said that since apple produce macbook or macbook pro, the quality is bad because they have alot of problem with hardware, so make some of asia user turn back to PC.
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Every computer model occasionally has its "lemons". With the Macs they are far and few between. It may very well be this publication was not able to get a demo unit from Apple to test, and simply went ahead and bought what they could find. I suggest if you are in Thailand to search this website:
http://www.asia.apple.com/buy/
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(66) 02 681-2081
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Cheers

You misunderstand the memory management scheme and misinterpret the display you're seeing.
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Hello,
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Hello,
I am writing about a topic that may have been mentioned around on these forums multiple times, scratches on the MacBook Pro screen display. In August 2010, I bought my 2010 MacBook Pro and since then I have been very careful with the screen by avoiding to touch it and clean it around every two to three months. However, today, I was cleaning my MacBook Pro screen and a way I examine the screen cleaness is by placing my iPhone 4S LED flash light illuminating the screen which shows the smudges and dirt that the screen has. Unfortunately, today I found 2 scratches on my MacBook Pro screen which run horizontally, these scratches are very small at around 1mm in lenght. They are not noticeable when the screen is on, which is why the scratch may have gone undetectable up until today when I used my iPhone's LED.
Off course I am a little dismayed because through all my carefullness when I clean the screen (I use a gentle up and down motion to clean the screen), still I was not able to prevent a screen scratch. When I close my MacBook Pro, I still use the plastic material that came on top of the keyboard to avoid any contact of the screen and the keys; I always shake that plastic material before placing it on top of the keyboard . So here's my question is it normal for a almost 2.5 year old computer to have two small scratches as the one I am speaking about.
I did find the screen bezel at Amazon and I may buy one as a spare and store it in a secure place and use it if there are more pronounced screen scratches.
Thanks in advance for any answers and suggestions to my predicament.

Thomas A Reed wrote:
I have a 2010 MacBook Pro. I do not take any care to put anything in between the keyboard and screen... I just use it as it was made to be used. I don't take any particular care when cleaning the screen... often, it's just rubbing off a fingerprint with my sleeve or the tail of my shirt. No scratches whatsoever.
How your screen got scratched is not something anyone here can answer. We can speculate, at most, but that's not likely to be very useful. I'd recommend not putting anything between the screen and keyboard when closing the machine. That could very well be the cause of the problem, if something got stuck to that material when you closed it between keyboard and screen.
Thanks for the suggestion... I will apply these changes to my MacBook Pro's storing procedure and remove the plastic out of the equation. What bugs me is the fact that because the scratch is 1mm long and horizontal it tells me that a force dragged the material. The only thing I can recollect is when one time a family member accidentally passed close to my MacBook Pro with his headphone jack disconnected and hanging, unfortunately the metal part scraped over the screen but there were not scratches to detect. The impact area as I recollect is close to the scratch but the force of the impact and travel distance was not something as forceful to create such damage. Maybe the plastic is the culprit which makes me feel disappointed because I was using it to avoid problems rather than creating one. Anyways, I think I'll buy a spare bezel for my MacBook and in case there are more future and pronounced scratches, I will send it to repairs to an Apple Authorized Service Provider and give them the bezel.

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Is it true that apple does not cover these? The machine did not drop or anything and there is no damage to it. There is just a black circle then a spider web of glass on the inside and then all the pixels have turned to colored lines.
Thanks and I hope you all had a great Thanksgiving!!
Steve

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Take it in for repairs while you are still under warranty.

Macbook Pro Screen Quality

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