Macbook Pro 'Service Battery' Help

PLEASE HELP my mid-2010 13 inch MBP has the service battery alert pop up!
What I want to know is what exactly caused this and what can I do this to fix it?(BTW my one year manufacture's warranty just conveniently ran out)
Could it be that the battery is defective or due to my own use?
(Overheating? I have a Speck Plastic case put on and it rests on my bed or my lap when in use. Fans make get pretty loud when games are like running WOW or The Sims 3 or when playing a movie. Not knowing any better for the first few months it was for the most part always on charge).
Speck Case:
http://www.amazon.com/Speck-Products-See-Thru-MacBooks-Aluminum/dp/B002EL4M98/re f=sr_1_4?ie=UTF8&qid=1315768932&sr=8-4
I have had it just over a year:
Battery Information:
  Model Information:
  Manufacturer:          SMP
  Device Name:          bq20z451
  Pack Lot Code:          0
  PCB Lot Code:          0
  Firmware Version:          201
  Hardware Revision:          000a
  Cell Revision:          165
  Charge Information:
  Charge Remaining (mAh):          2133
  Fully Charged:          No
  Charging:          Yes
  Full Charge Capacity (mAh):          4472
  Health Information:
  Cycle Count:          415
  Condition:          Service Battery
  Battery Installed:          Yes
  Amperage (mA):          2657
  Voltage (mV):          11993
System Power Settings:
  AC Power:
  System Sleep Timer (Minutes):          10
  Disk Sleep Timer (Minutes):          10
  Display Sleep Timer (Minutes):          10
  Wake on AC Change:          No
  Wake on Clamshell Open:          Yes
  Wake on LAN:          Yes
  Current Power Source:          Yes
  Display Sleep Uses Dim:          Yes
  PrioritizeNetworkReachabilityOverSleep:          0
  RestartAfterKernelPanic:          157680000
  Battery Power:
  System Sleep Timer (Minutes):          10
  Disk Sleep Timer (Minutes):          10
  Display Sleep Timer (Minutes):          2
  Wake on AC Change:          No
  Wake on Clamshell Open:          Yes
  Display Sleep Uses Dim:          Yes
  Reduce Brightness:          Yes
  RestartAfterKernelPanic:          157680000
Hardware Configuration:
  UPS Installed:          No
AC Charger Information:
  Connected:          Yes
  ID:          0x0100
  Wattage (W):          60
  Revision:          0x0000
  Family:          0x0085
  Charging:          Yes

I'm sorry but I'm wondering about the numbers....5018 full charge capacity and cycle count 36...it goes just pretty less
A replacement sounds badly
I've just done a SMC reset (as guidelines here
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. 
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC
     but it doesnt work
Gotta calibrate it but Apple says Just Macbook generations before 2009 need to do the calibrate, isnt it???
Portables with built-in batteries
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook 
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air, all versions
MacBook Pro
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro (Retina, Mid 2012)
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (17-inch, Early 2009) and later

Similar Messages

  • Why doesn't the Macbook Pro's battery life last?

    Why doesn't the Macbook Pro's battery life last anywhere near 5 hours, as advertised?  This is my second one and it lasts 2.  It's false advertising, and Apple doesn't seem to making a big deal or know anything about it, which i'm sure they do.  Since their general practice is to deny problems exist in all their products, i'm here to make it known that the most recent Macbook Pro has a severe battery issue and it needs to be addressed.
    I'm running OS X 10.8.3, Bluetooth is off, and haven't installed any third party software.

    My MacBook Pro is over a year old and still gets 2.5 to 5 hours, depending on how intensively my application activity is hitting the CPU and disk. Remember that battery life depends on usage and component loads. You could get 1 hour editing HD video since it would hit all cores and slam the disk constantly, or 8 hours in a cabin in the woods with wifi and Bluetooth turned off, only writing text files, and with the backlight turned down and no disc in the drive. You should check Activity Monitor to make sure you don't have some processes using unusually high amounts of CPU for long periods of time (like browser tabs running Flash ads in the background, chewing up CPU and battery power without even being seen).
    Like mende1 says, there are not huge numbers of Mac users getting only 2 hours, or the world would have heard about it by now and MacBook sales would be down. If you are only getting 2 hours there is something going on local to your machine or usage habits.
    Terry Mele wrote:
    Since their general practice is to deny problems exist in all their products
    That's not strictly true. Apple has often announced updates or repair/exchange programs to address various problems that had come up over time. Maybe not always, but it does happen. They also have often helped me and my friends when we brought in Macs that were out of warranty and had problems. They had no legal obligation to work on our Macs for free, but they did anyway.

  • Just bought a mid 2012 13 in macbook pro. Battery life is only 3 hours. Thoughts?

    Just bought a mid 2012 13 in macbook pro. Battery life is only 3 hours. I was under the impression that it would last 7 hours. This is with normal internet browsing and text editing. my brightness is not all the up and bluetooth is off. Thoughts?

    im having the same problems, bought my 13" MacBook Pro last week and the battery is terrible on it, but i googled it and a lot of other people are having the same issues

  • The certificate on my applications install DVD has expired. I am unable to reinstall with this dvd on my snow leopard on macbook pro. Pl help.

    The certificate on my applications install DVD for bundled software has expired. I am unable to reinstall with this dvd on my snow leopard on macbook pro. Pl help. If I use Lion, it works fine with the expired certificate. But doesnt work with snowleopard.

    Create a DMG file of your DVD (instructions here: http://www.wikihow.com/Make-a-DMG-File-on-a-Mac).
    Then follow the instructions here: http://managingosx.wordpress.com/2012/03/24/fixing-packages-with-expired-signatu res/

  • HT204406 iTunes Match saying I'm limited to 5 devices...but I don't have 5 devices and won't work on my MacBook Pro. Please Help!

    I've just got a new MacBook Pro, and want to have iTunes Match on it. But when I go to 'add this computer' in iTunes on the MacBook, a message comes up saying I've reached my limit of Match being on 5 devices. This makes no sense because I only have match on my iPad and my old Windows laptop and nothing else.
    Out of curiosity, I turned off iTunes Match on my iPad to see what would happen, but I still cannot get Match on my MacBook Pro.
    Please help!

    Do a backup before proceeding.
    Try putting the 10.6.3 disk in the computer. During a restart, hold down the option/alt key, select the disk, and see if you can boot from there. If so, select the language, then go to the Utilities menu, and select Disk Utility. Check to see what partition scheme you have by selecting the hard drive.
    If you don't have GUID, you are going to need to erase the drive and reformat, which will cause you to lose all your data. Did I mention doing a backup?
    If you do have GUID, run Disk Utility repair disk and repair permissions. You may have to do this more than once. Then try in install 10.6.3.
    If successful, use the combo update to get to 10.6.8 and then run Software update until there are no more updates.
    10.6.8 Combo Updater

  • MacBook Pro - After Battery dies I'm not able to type in login window, until forcing a restart

    Hi, as mentioned in the header : MacBook Pro - After Battery dies I'm not able to type in login window, until forcing a restart
    After the battery drains to 0% the computer switches off.... *Makes sense*
    Once I put the charger power chord back in for an extended period of time I hit the power button and then see the login screen.... *Makes sense*
    However it won't let me type into the login box therefore having to force a restart and lose any saved data or data open when it died of battery. *WEIRD*
    This happens every time my computer runs out of battery. I understand that obviously not letting the laptop die is a good idea, however it seems like there is something wrong as it allows me to login yet won't let me type anything...
    Any solutions? Anyone else experience this?
    I have an early 2012 MacBook Pro - 15 Inch Screen.

    Hi s4mboy,
    Thanks for visiting Apple Support Communities.
    I'd start with resetting the SMC and PRAM on the MacBook Pro:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    OS X Mountain Lion: Reset your computer’s PRAM
    http://support.apple.com/kb/ph11243
    Cheers,
    Jeremy

  • Need to get a new MacBook Pro 17" Battery..ideas?

    Hello all,
    A few days back my MacBook Pro's battery died and I noticed it was swelled up pretty bad.
    Needless to say, I desperatley need to get a new battery (MacBook Pro 17 " battery, id A1189), but am a wee bit scared to fork out £100, plus money is a wee bit tight right now.
    I'd like to know if anyone here knows of anywhere where I could get a replacemnt battery at a good price? I'm based in London so it would have to be in the UK.
    I've googled my brains out and found that Duracell Direct to a replacement at £74.
    Any advice or directions to a trusted, decent priced vendor would be great
    Regards,
    Rik

    One thing to try is to make an appointment at the genius bar and ask them about the battery. Take both it and your Mac in. There used to be a program called "Battery Update" that replaced swollen batteries, but it is no longer in effect. However, Apple has frequently been very generous about replacing swollen batteries or selling a replacement at a discount. They should also recycle the battery for you.
    Whatever you do, remove the battery immediately and don't use it any more. It could cause permanent damage to your Mac. It may leak, so place it in a plastic bag so it can't damage anything.
    It is entirely at Apple's discretion what they might do, but they did give me a free replacement for a 3 year old battery with 265 cycles on it. You have nothing to lose by asking--the worst they can do is say no.
    If no joy, you might want to look at OWC's battery listings. I believe they ship to the UK, and they currently have some special deals along with their line of NuPower batteries. I bought a NuPower battery for my iBook, and it has performed very well. I've heard mixed reviews about other third party batteries, and have heard nothing whatsoever about anything by Duracell.
    Good luck!

  • How can I transfer my iPhone tunes into my MacBook Pro iTunes? Help!!!  Gordon

    How can I transfer my iPhone tunes into my MacBook Pro iTunes? Help!!!  Gordon

    You can't sync across accounts, so:
    In Contacts select all the contacts (1 account at a time) and choose File>Export>vCard),
    then on your wifes Air do the reverse, select File>Import.

  • My Airport Extreme cannot be discovered by my macbook pro. Need help., My Airport Extreme cannot be discovered by my macbook pro. Need help.

    My Airport Extreme cannot be discovered by my macbook pro. Need help.

    New, out of the box, the AirPort Extreme is broadcasting a wireless signal with a name like Apple Network xxxxxx.
    If you want to configure the AirPort Extreme using wireless, you must log on to this network first from your Mac.
    Click the AirPort icon at the top of the screen, click Join Other Network, click Show Networks, select the Apple Network xxxxxx and log on. No password is required. Then open AirPort Utility.
    Or
    If you have a spare Ethernet cable handy, connect it from your Mac to one of the LAN <-> ports on the AirPort Extreme to establish a direct connection. Then open AirPort Utility.

  • I am getting white screen of death on my Macbook Pro, can someone help please?

    I am getting white screen of death on my Macbook Pro, can someone help please?

    Intermittent or inconsistent situations as you describe are the most difficult to resolve.  First step you should do is be certain that you have your data backed up.  I suggest that you do this by creating a bootable clone using Carbon Copy Cloner.  The advantage to this is that not only is it a backup but can immediately be used to run your MBP in the event of an internal HHD failure.
    The article that I gave you to start your search contains a link to this article:
    https://discussions.apple.com/docs/DOC-3353
    Though lengthy, it can resolve most issues if you go through all of the sections.  If you cannot achieve success, then an Apple store genius bar is the last option.
    Ciao.

  • I am having difficulty getting my scanner (HP5590 Scanjet) working with my MacBook Pro, can anyone help please. It did work alright with my IBM notebook.

    I am having difficulty getting my scanner (HP5590 Scanjet) working with my MacBook Pro, can anyone help please. It did work alright with my IBM notebook.

    There's a new driver bundle for OSX 10.6 that you might need to install, the HP link seems to be failing at the moment but there's a version of it here: HP_Installer_Scanjet_v2.4.3_Ph4.dmg
    There's a piece on the HP Forum about it here (some folks have problems installing ...)
    http://h30499.www3.hp.com/t5/Macintosh-Compatible-Products/Scanner-Drivers-softw are-for-Snow-Leopard-Mac-OSX-10-6-will-not/td-p/2301674

  • Macbook pro 2010 battery

    My Macbook pro 2010 battery life is 0% and not charging now. Where can I buy the original battery to change?

    Hi Shi,
    iFixit.com is one place; this is for a 15". You don't say what size you have. http://www.ifixit.com/Store/Parts/MacBook-Pro-15-Inch-Unibody-Mid-2009-2010-Batt ery/IF161-057
    Also, just google 2010 MacBook Pro battery and you'll find more on eBay, etc.
    Note that this is a built in battery and requires proper installation.

  • HT3371 2012 13 Macbook Pro has battery service warning

    I have a 2012 13 Macbook Pro and already got a battery service warning, should I take it to get it check if everything is still good?

    kmorales420 wrote:
    how do you do a smc reset?
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • Help with the Macbook Pro's battery

    My macbook pro only charges at 82% maximum. When I continue to charge, the battery status icon in the menu bar is shown with the lightning, but it's still 82%. The indicator light when it reaches 82% is either green or off(there's no light at all). I bought this macbook pro in July last year. Can anyone tell me how to fix this?
    Here is the battery information:
    Model Information:
    ****** Number:     W011540DDD3LA
    Manufacturer:     SMP
    Device Name:     bq20z451
    Pack Lot Code:     0000
    PCB Lot Code:     0000
    Firmware Version:     0201
    Hardware Revision:     000a
    Cell Revision:     0165
    Charge Information:
    Charge Remaining (mAh):     3991
    Fully Charged:     No
    Charging:     Yes
    Full Charge Capacity (mAh):     4859
    Health Information:
    Cycle Count:     182
    Condition:     Normal
    Battery Installed:     Yes
    Amperage (mA):     38
    Voltage (mV):     12046
    System Power Settings:
    AC Power:
    System Sleep Timer (Minutes):     10
    Disk Sleep Timer (Minutes):     10
    Display Sleep Timer (Minutes):     10
    Wake on AC Change:     No
    Wake on Clamshell Open:     Yes
    Wake on LAN:     Yes
    Current Power Source:     Yes
    Display Sleep Uses Dim:     Yes
    Battery Power:
    System Sleep Timer (Minutes):     5
    Disk Sleep Timer (Minutes):     10
    Display Sleep Timer (Minutes):     2
    Wake on AC Change:     No
    Wake on Clamshell Open:     Yes
    Display Sleep Uses Dim:     Yes
    Reduce Brightness:     Yes
    Hardware Configuration:
    UPS Installed:     No
    AC Charger Information:
    Connected:     Yes
    ID:     0x0100
    Wattage (W):     60
    Revision:     0x0000
    Family:     0x0085
    ****** Number:     0x00c06bd4
    Charging:     Yes

    Just use it - there are numerous tips from Apple:
    http://www.apple.com/uk/support/macbookpro/batteries_power/
    Quite a few listed above.
    You just want to treat the battery with some kindness - never let it run down to reserve power, plug it back in when you reach the 7-10% remaining point, if you don't use it for awhile, at least let it discharge to about 40% twice a month, etc. Since yours is likely a newer MBP, with the non-user replaceable batteries, you DON'T want to even attempt to 'calibrate' the battery - that's done in the factory and you just need to treat it kindly, NOT calibrate or re-calibrate.
    That's about it. The battery is there to be used - just use it judiciously.
    Clinton

  • My early 2011 MacBook Pro says battery not detected and does not work with a new battery either. Works only with the charger plugged in.

    About a year back i had replaced the MLB of my early 2011 macbook pro and it was all working fine. A month back my battery went dead saying "Battery Not Detected". I went to Ample technologies, Bangalore, India and gave it for diagnosis. Ample technologies are the authorized Apple support service in Bangalore, India. After 3 days and no phone calls they email me that "They feel that the MLB MIGHT be the problem and they want to test it by replacing the MLB and i have to pay for their testing". I had already spent 40k indian rupees ($700) less than a year back to replace an MLB and now they want to replace it again at the cost of 43k ($750) indian rupees. I have no idea what to do now. Spending 80k indian rupees ($1400) in less than a year to replace the MLB twice sounds unfair to me. Can someone help me out here ? Is there a valid warranty period applicable , since i have changed the MLB a year back ?

    short of doing a SMC reset, you maybe at their mercy.
    resetting the  SMC http://support.apple.com/kb/ht3964
    You can try yourself running the Apple Hardware Test- and see if it generates any error codes. Post the results
    AHT  http://support.apple.com/kb/HT1509

Maybe you are looking for