Macbook Pro shuts down with a full battery, resets date
Hey I have a mid 2011 Macbook Pro that has been shutting down randomly. It'll have a full battery, but shut down when I unplug it or even sometimes when it's still plugged in. Every time I start it up again, the date is changed to Jan. 1 2008 and there's a notification that because it's set to that date, some applications may respond "erratically". It did this for about 2 weeks, then was back to working fine for about a month and now it's started up again.
Today when I turned it back on after it shut down, a notification said to rebuild the iPhoto library. I didn't really know what it meant so I clicked OK because I thought it would help. Instead it erased my entire iPhoto library and shut down again. Thankfully I had my picture backed up!
I have a Genius appointment tomorrow, but was curious if this is happening to anyone else or if anyone has a diagnosis!
Thanks!
Ok so I took it to the Apple store today and the guy was mildly helpful. He said I'm probably running too many programs at the same time and it's depleting all the power. Kind of ridiculous in my opinion because I feel like MacBooks are built to handle checking your email and editing a picture at the same time. He checked all the systems with disk utility and everything, including the battery, came back in good shape. Anyway, it worked fine (of course) when I was with him, but the moment I got home it was worse than ever. Now, even when plugged in, it'll only stay on for a few minutes, if that. It won't turn on at all if it's not plugged in. It plays this game where it shuts itself down then turns itself back on then shuts down again over and over. Any ideas? I feel like I'll just have to take it back to the store.
Similar Messages
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Hi,
Our MacBook Pro has started to shut down with about 40% battery left. After it has shut down, I press the button underneath the computer and 2 our of 5 lights light up on the battery. I wouldn't mind if it just went to sleep but I totally have to restart it and lose everything I have been working on when it died. The computer used to go to sleep when the battery got to 0%, then I could plug it in and keep working.
I don't know if it's a software issue or a battery issue or a firmware issue.
Any tips would be MUCH appreciated.
Thanks a lot.I have read so many articles across the internet with people experiencing this problem. This is the conclusion I came to.
I could not calibrate my battery as my system would hard power down before it got anywhere close to draining the battery entirely. The last 10 cycles on my battery were attempts at calibrating. The most common cause would be because the battery in our macbook pro does contain something close to the charge being reported by the computer, but cannot deliver it. Your fuel gauge is probably not incorrect, especially when the leds on the battery itself show a charge that should be capable of running the machine. Even if it is not calibrated correctly. The internal resistance of the battery itself has compromised the batteries ability to deliver the amperage necessary to run our machines. After finally realizing this, I turned my screen brightness all the way down, and sat all my power settings to max battery life without allowing the machine to go asleep. Then, I went to sleep myself =). In the morning it appeared as though I had a successful calibration and the machine did not power down hard. Depending on how bad of shape your battery is in, this may or may not work. Either way, it didn't matter much. Even with my fuel gauge being correct, if my screen brightness was cranked up and I was doing anything somewhat processor intensive, my battery failed to provide the needed amperage and powered down my system hard again.
The battery really does have the amount of power it says, it just cannot deliver it as fast as needed. At a slower rate, it will work. A replacement battery is needed. I cannot explain the strange jumps/dips in storage capacity but would guess these numbers are a guide, and more than one environmental factor can change this number. Also, once the internal resistance builds up inside the battery and the inability to calibrate happens, it compunds the problem.
My machine is a first gen intel macbook pro. A few months after I bought it, I had battery problems and apple replaced my battery. My machine is 31 months old, it's battery is somewhere around 27. I tried to get apple to replace my battery and they told me no. I was 40% healthy @ 207 cycles. Many people complain about this but it seems reasonable to me, I didn't argue. I do believe my battery failed prematurely, however, it was due to a few factors and I do not think it was the batteries fault. My machine was one of those nice overheating first generation macbook pros. To make the matter worse, one of my internal fans stopped working. I knew this as my istat pro program showed me 1 fan @ zero rpm. I figured I had applecare and had work to do, so continued to use the computer for several months. I did quite a bit of video encoding and processor intensive work. When I would get to work in the morning, my granite desktop was really cold, however, after a half hour or so with the macbook pro running the heat would dissipate through it and warm it up nice and comfortable! lol, some may not think this is funny, but it worked well for me. I frequently had over 180 degree cpu temps and the bar above the keyboard being too hot to lay your hand on and keep it there. I am sure some of this excess heat contributed to the premature failure of my battery. The type of batteries in our machines are killed by heat, charge amount, cycles and age. Probably in that order for most users. So, can I blame apple because my unit ran hotter than it should have because their fan failed! eh, maybe, but I am happy with this laptop overall. I have never had a single laptop for more than 15 months and have had this one for over 30 now.
I ran across this site somewhere, it may have been another user on these forums, I cannot remember. http://www.batteryuniversity.com/partone-19.htm On this page, it talks about our batteries, the effects of heat and level of charge in combination with age. At 77 degrees F., charged to 100% (which is very typical of our machines, or close to it) after one year the battery is 80% as good as it was when it was new. At 32 degrees it is as 94% as good as new after one year. Jump up to 104 F. and the battery is only 65% as good as new after 1 year. Sometimes my computer is running for days and sometimes the environment is warm. Add that to the heat produced by the machine itself and I bet the battery sustained 100 degree temperatures for long periods of time. Just for fun, at 140 degrees and 100% charge in our lithium ion batteries, after only 3 months the capacity is only 60% of its new capacity.
Anyways, that is my battery story. Sum up. The inability to calibrate is due to the batteries increased internal resistance and inability to deliver the charge at a rate needed by your computer even though it appears healthy, or somewhat healthy. You may be able to calibrate by making your laptop drain less power, turn screen brightness all the way down, turn airport & bluetooth off, let hard disk sleep, and let it go. But that will not stop the hard shut down problem, although the fuel gauge will be more accurate. Think of it like this. a 100 gallon fuel tank on a car full of gas. The fuel gauge is correct, it is full. However, the fuel line connecting the fuel tank to the engine is made of a space age material that shrinks as it ages and is exposed to heat. Eventually the fuel line shrinks to the size of a coffee stirrer or small straw. When the motor is turned off the fuel seeps into the small straw. Start the motor, it begins to sip the fuel from the straw. Rev it up (encode video), the motor demands more gas but cannot get it. The motor stalls out (your computer shuts off). Same idea somewhat. Sorry so long -
Macbook Pro Shut down with a Woosh sound and Beeeep Beeeeep
Hi,
I have Macbook Pro bought in 2010 Nov and since Dec 2011 i have been having this problem, the computers shuts down with a Beeeeppp Beeepp loud sound and there is WOOOOOOSHHHH should quite loud and then shut up... i have done 2 service but the problems still exist and i am stuck as it works only 10-15 mts before it shuts down...If you have the 15" 2010 model, you may be having some problems with a bad NVIDIA GPU found on some boards that will cause kernel panics. See -> http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US. Note that the kernel panics only affect the 15" model.
If you do have the problem as described in the Knowledge Base article, it's a good thing that you purchased the machine in November 2010 as the replacement program is only 'good' for three years from date of purchase.
If you DON'T have the 15" model, call back. We can look at some logs, maybe, and see just what's going on.
Clinton -
MacBook Pro shuts down with battery in
My 2009 MacBook Pro randomly shuts off with the battery in but runs fine when I remove the battery. The battery is relatively new (less than 1 year). When it is plugged in the light on the adapter is green however, the battery status says "not chargIng". I have tried all of the following:
Reset SMC
Reset PRAM
Repaired disc and disc permissions
Used different adapter
All to no avail. Does anyone have any thoughts?Sounds like you need to replace the battery.
-
Macbook Pro shuts down unexpectedly while on battery
My Macbook Pro will shutdown without warning when the battery level gets somewhere around 50%. This system is only 1 year old and the battery information shows a cycle count of 163. Is this the standard lifespan of a Macbook battery these days? Is anyone else experiencing this after one year?
Hi !
I have the same problem with my new Macbook Pro 17. Right now I am trying the described calibration procedure but I am not sure if can do this right. Step 4 in ths procedure tells me to
"Continue to keep your computer on until it goes to sleep. Save all your work and close all applications when the battery gets very low, before the computer goes to sleep."
But my computer never goes to sleep when the battery is low. It always shuts down when the battery reaches about 25 %. Will the calibration procedure still work ?
What frightens me is the output of the System Information (sorry all in german) :
Batterie-Informationen:
Informationen zum Batteriemodell:
Seriennummer: DP-bq20z951-3a65-6550
Hersteller: DP
Gerätename: bq20z951
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware-Version: 0042
Hardware-Version: 0001
Batterieversion überprüfen: 0119
Informationen zum Ladezustand:
Verbleibende Ladung (in mAh): 8744
Vollständig geladen: Nein
Batterie wird geladen: Ja
*Volle Ladekapazität (in mAh): 9396*
Informationen zum Batteriezustand:
Anzahl der Zyklen: 8
Bedingung: Batterieüberprüfen
Batterie ist installiert: Ja
Stromverbrauch (in mA): 2568
Spannung (in mV): 8332
It tells me that my full capacity is 9396 mAh. Shouldn't this be something like 12000 mAh ? At least this is what I read in other posts. Will this value also be influenced by the calibration procedure ?
Greetings from Germany
Ralph -
My macbook pro shuts down with motion-after effects-fcpx
Hello:
I´m working in a macbook pro 2010. I´ve bought it a couple of weeks ago it´s a secondhand mac. When I try to do something on that aplications my computer shuts down and restart, I´m working in mountain lion.
That is the report.
Thank you very much.
Interval Since Last Panic Report: 2542 sec
Panics Since Last Report: 4
Anonymous UUID: 9B912332-8EE0-B48C-CA82-CBB2CD25ED95
Thu Dec 27 19:31:09 2012
panic(cpu 1 caller 0xffffff7f9a56bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812da55000 0x0a5480a2, D0, P3/4
Backtrace (CPU 1), Frame : Return Address
0xffffff80fc3d2ac0 : 0xffffff8019e1d626
0xffffff80fc3d2b30 : 0xffffff7f9a56bb25
0xffffff80fc3d2bc0 : 0xffffff7f9a6654b3
0xffffff80fc3d2c20 : 0xffffff7f9a665527
0xffffff80fc3d2c90 : 0xffffff7f9a97a853
0xffffff80fc3d2dd0 : 0xffffff7f9a68b659
0xffffff80fc3d2e00 : 0xffffff7f9a5758da
0xffffff80fc3d2eb0 : 0xffffff7f9a570fac
0xffffff80fc3d30a0 : 0xffffff7f9a5721d8
0xffffff80fc3d3170 : 0xffffff7f9b5d42a1
0xffffff80fc3d32f0 : 0xffffff7f9b5d15d7
0xffffff80fc3d3370 : 0xffffff7f9b5d220a
0xffffff80fc3d3400 : 0xffffff7f9b5d2973
0xffffff80fc3d3530 : 0xffffff7f9b5d3428
0xffffff80fc3d3640 : 0xffffff7f9b5f19de
0xffffff80fc3d3680 : 0xffffff7f9b5f2be2
0xffffff80fc3d3930 : 0xffffff7f9b6058f4
0xffffff80fc3d3aa0 : 0xffffff7f9b606240
0xffffff80fc3d3ae0 : 0xffffff7f9b606db6
0xffffff80fc3d3b20 : 0xffffff7f9b5fbf20
0xffffff80fc3d3b50 : 0xffffff7f9b5de28f
0xffffff80fc3d3ba0 : 0xffffff801a2665b3
0xffffff80fc3d3bc0 : 0xffffff801a26718d
0xffffff80fc3d3c20 : 0xffffff801a264b8f
0xffffff80fc3d3d70 : 0xffffff8019e981e1
0xffffff80fc3d3e80 : 0xffffff8019e20aed
0xffffff80fc3d3eb0 : 0xffffff8019e10448
0xffffff80fc3d3f00 : 0xffffff8019e1961b
0xffffff80fc3d3f70 : 0xffffff8019ea5b16
0xffffff80fc3d3fb0 : 0xffffff8019eced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a504 000->0xffffff7f9a806fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9a472000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a4f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a4ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 a814000->0xffffff7f9ab36fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9a472000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9b59b000 ->0xffffff7f9b65dfff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 04000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a4f0000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9a472000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a4ad000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 407253628781
last loaded kext at 146847092461: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f9c15c000, size 229376)
last unloaded kext at 135192154871: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9adfa000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.GeForce 8.0.0
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3jayanta.ray,
which model MacBook Pro do you have (did you buy it new?), and which version of OS X is installed on it? -
Why would my MacBook Pro shut down when showing 40% battery left?
Without warning, my MBP shuts down. It will work again once plugged in, and shows that there is still battery life. The date/time is also being affected.
That *might* be caused because your battery is failing. Or it *might* need Calibrating.. What model macbook do you have?
charlie -
My 4S crashed after the IOS6 upgrade, finished successfully now nothing, ideas?
press the sleep/wakeup button and home button at once for atleast 15 sec it will reboot itself and ur problem will be solved
-
Macbook pro shuts down at 15% battery
ok so my macbook pro shuts down at 15% battery by it self without warning just started happening yesterday i got this model in october 2009. Need to know if i have to get a new battery confused with what is wrong with it any reply would be greatly appreciated
In System Profiler/Power what does it say about the Cycles and Condition ?
Reset the SMC (System Management Controller) and re-calibrate the Battery (you should re-calibrate every couple of months). -
My MacBook pro shuts down randomly --- seems associated with firefox and/or mail
My MacBook pro shuts down randomly. Seems to be associated with firefox or mail
SWE70 wrote:
It is a brand new Macbook pro 15 retina (late 2013)
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired. -
MacBook pro shuts down at 50% battery life!
MacBook Pro shuts down at 50% battery left! Any suggestions. When in use it is usually plgged in
Reset SMC.
http://support.apple.com/kb/HT3964
Choose the appropriate method. -
My Macbook Pro shut down because the battery power ran out. Now I cannot start it and the battery will not charge. Only one green battery charge light lights up and blinks on the left side. I am running Lion. How do I get this to charge and turn on? Thanks
If your model Macbook Pro is the calibrating model, let the battery calibrate.
If not, and are still under warrant or have Apple Care, give them a call and get a case number. Otherwise, take the computer to an Apple store or an AASP. Whichever is more convenient for you. -
My 15" Macbook Pro, shuts down by it self (Random occurrence).
My 15" Macbook Pro, shuts down (randomly) by it self, some times it will not turn on, and some other times (very rarely) the fans go on “very loudly” the second I turn it on. But the computer, does not turn on at all, even with the battery fully charged and the fans runing full blast.
Some other times, it will not wake up. It will only turn on or wake up if connected to the power adapter, even if the battery is fully charged.
I have already reset (a couple times) de firmware, the smc and he pmu and the problem persists.
Al this goes on randomly and unpredictably. Some times it works just fine for 4 or 5 days and the suddenly something happens.
I also think that some times the computer runs extremely hot.
PLEASE HELP!!!!!!
[email protected]
15' MacBook Pro Mac OS X (10.4.8)I have the same thing happening with a new macbook I bought my wife and I called apple today and after going back and forth between apple care and apple customer service they are shipping me out a new replacement macbook as it is less than 30 days since I bought it. I am waiting for their email with the Fed ex info so I can send this one back and then they will send out the new one.
If it is still in warranty I suggest you call Apple customer service and let them know how bad it is and insist on a new one!
This one also reboots at the slightest movement and it took me several tries to finally log in on it tonight to delete all the user accounts before I send it back!
Hopefully the replacement one is glitch free!
Powerbook G4 1 ghz Mac OS X (10.4.8)
Powerbook G4 1 ghz Mac OS X (10.4.8) -
MacBook Pro shuts down when I close lid. How can I prevent it?
MacBook Pro shuts down when I close lid. How can I prevent it?
Power or other problems related to unexpected system sleep, shutdown, lights or fans call for an SMC reset. Read all the steps.
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the SMC on portables with a battery you should not remove on your own
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if it's not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time. The power adapter indicator light may cycle off / on once.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer. -
Macbook Pro shutting down. Hardware error code 4MEM/62/40000000:0x7f537f90
Macbook Pro shutting down. Not the same action making it shutdown. Anywhere from being online to attaching a photo to an email to working in Word or Photoshop. Even after it's closed and not being used. I come back to it being shut off and saying it had to restart because of a problem. I ran the Hardware check and got the Hardware error code 4MEM/62/40000000:0x7f537f90.
I must say I am quite disappointed. I have used Mac for work but had a PC since day one, and I JUST got this Macbook Pro in Dec. I was delighted that Mac usually didn't have as many problems with viruses etc as PC. And now last couple days, constantly shutting itself down. The closest store to me is a few hrs away. I am in South Dakota, store is in Minnesota Any help would be appreciated.Can you post a screen shot of About This Mac -> (More Info) -> System Report -> Memory and click on each DIMM and post the bottom right pane. You can also do the same without a screen shot using just text version using the following highlighted command in OSX Terminal. The output is also listed.
system_profiler SPMemoryDataType
Memory:
Memory Slots:
ECC: Disabled
Upgradeable Memory: No
BANK 0/DIMM0:
Size: 8 GB
Type: DDR3
Speed: 1600 MHz
Status: OK
Manufacturer: 0x02FE
Part Number: -
Serial Number: -
BANK 1/DIMM0:
Size: 8 GB
Type: DDR3
Speed: 1600 MHz
Status: OK
Manufacturer: 0x02FE
Part Number: -
Serial Number: -
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