MacBook Pro slower after Software Updates...Is it me, or....?
How do I get back my speed???
Ever since the updates, Safari and other aps are considerably slower.
Should I try a re-install of the updates?
SX
Hi Superfly,
Have you tried a PMU reset?
http://docs.info.apple.com/article.html?artnum=303319
How about resetting the PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Similar Messages
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Macbook pro slow after shockwave update
Hi all,
My Macbook Pro has become exceptionally slow after a shockwave update. The fan is on constantly and the activity monitor shows firefox to be using around 100% of resources. Has anyone got any suggestions?
NiallHi all,
My Macbook Pro has become exceptionally slow after a shockwave update. The fan is on constantly and the activity monitor shows firefox to be using around 100% of resources. Has anyone got any suggestions?
Niall -
The update "MacBook Pro (Mid 2012) Software Update 1.0" can't be applied
When trying to update my new Macbook Pro with Retina through Apple's software update application, I get the error:
The update "MacBook Pro (Mid 2012) Software Update 1.0" can't be applied
The update could not be expanded, and may have been corrupted during downloading.
I've already went through the process twice to download this update.Same type of error, but getting 90% downloaded and error message that the update cannot be saved. But it then goes to the screen to apply, but with 90% only - no instructions that it will only download 90% and the rest will come during the update - not going to apply.
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Macbook Pro slow after Maverick's install
My Macbook Pro is painfully slow after Maverick update last week. HELP
gramacindy,
yes, thank you. Insufficient disk space is not the cause of the slowdown. Depending upon which apps you typically run, you might benefit from upgrading its RAM from 4 GB to 8 GB — but whether that upgrade would help depends upon other factors.
If you boot into Safe mode, log in, and immediately restart into normal mode, is your MacBook Pro still painfully slow? If it is, download and install EtreCheck, and please include in your reply a copy of the output generated by a run of EtreCheck. -
Macbook pro slow after update...
I did a clean install on my macbook pro 2010 using snow leopard. After i updated it to 10.6.8, it started lagging, whats the solution to this problem other than doing another clean install and not updating it?
Have you downloaded any software since installing 10.6? I've seen similar performance issues where someone downloaded the wrong level of program which installed a wrong level of driver. Check on the System Prefences pane and the bottom and under your login ID, any login items.
You can easily check if that's the issue by booting into safe mode (hold shift key down when booting). The boot itself will take longer than normal, because it does some disk maintenance. After it completes, see what response times are like. -
Macbook pro slow after Yosemite
Hello all,
I have just run the EtreCheck app and the result I got is shown below. Any advise and help would be greatly appreciated. Thanks
EtreCheck version: 2.1.5 (108)
Report generated 14 January 2015 18:44:43 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 7:13:41
Disk Information: ℹ️
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (568.51 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.2.55 - SDK 10.6) [Support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.2.55 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungACMData (1.2.55 - SDK 10.6) [Support]
[not loaded] com.devguru.driver.SamsungMTP (1.2.55 - SDK 10.5) [Support]
[not loaded] com.devguru.driver.SamsungSerial (1.2.55 - SDK 10.6) [Support]
Launch Agents: ℹ️
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.divx.agent.postinstall.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.nero.HSMMonitor.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uHD-Agent UNKNOWN (missing value)
uTorrent UNKNOWN (missing value)
KiesAgent UNKNOWNHidden (missing value)
KiesViaWiFiAgent UNKNOWNHidden (missing value)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Badoo Desktop UNKNOWN (missing value)
fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.257
OVSHelper: Version: 1.1 [Support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
Safari Extensions: ℹ️
Translate [Installed]
DivX Plus Web Player HTML5 <video> [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% Safari
2% AppleSpell
1% WindowServer
1% com.apple.iCloudHelper
0% syncdefaultsd
Top Processes by Memory: ℹ️
168 MB Safari
60 MB Google Drive
56 MB Finder
56 MB WindowServer
48 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
153 MB Free RAM
1.51 GB Active RAM
1.37 GB Inactive RAM
725 MB Wired RAM
6.25 GB Page-ins
183 MB Page-outs
Diagnostics Information: ℹ️
Jan 14, 2015, 11:31:49 AM Self test - passed
Jan 13, 2015, 07:16:55 PM /Library/Logs/DiagnosticReports/discoveryd_2015-01-13-191655_[redacted].crashI would get rid of uTorrent because you can download all sorts of malware using it. Also try taking Chrome out of your login items as it tends to be a resource hog.
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
MacBook Pro Slow after upgrading OS
Hey guys, I'm having a problem my MacBook Pro is running incredibly slow after upgrading to Snow Leopard 10.6.8. I started having the problem originally after upgrading to the latest version of Mavericks. It is just incredibly slow for some reason, things are lagging upwards of 2-3 minutes I got sick and tired of it so I installed a brand new 120 GB SSD from PNY, and installed Snow Leopard because that's what originally came with the computer, I figured it'd work best. When I installed the 10.6.3 disk everything absolutely FLEW! Then after I upgraded to 10.6.8 it is like frozen molasses and I don't know why. It's a fresh install and doesn't have anything going. However when I open up the Activity Monitor it says that my CPU Usage is being ate up by system processes and I don't know what to do. I also started it up in Safe Mode and it works just fine like that. Any Ideas would be greatly appreciated.
I've got a Mid 2010 MBP with a 2.66 GHz Intel Cor 2 Duo and 4 GB ram. I upgraded my HD to a 120 GB PNY SSD.And make sure there's enough free storage space.
Click your Apple menu top left in your screen. From the drop down menu click About This Mac > More Info > Storage Make sure there's at least 15% free disk space. Less can slow your Mac down.
Make sure your Mac's software is up to date. Click Software Update from your Apple drop down menu.
Repair permissions.
Launch Disk Utility located in your Applications > Utilities folder.
Select the startup disk on the left then select the First Aid tab.
Click: Repair Disk Permissions
This can take awhile so don't be alarmed.
Restart your Mac after Disk Utility is finished
Reindex Spotlight: Spotlight: How to re-index folders or volumes
Check to see if the startup disk needs repairing.
Launch Disk Utility located in HD > Applications > Utillities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If Disk Utility reports errors, start up from your Mac install disc to make repairs. -
MacBook Pro froze during software update, now it's stuck at gray screen
My MacBook Pro was running a little slow today so I did a Disk Utility repair and that went fine then I did a software update (OS X, Java and remote desktop) but it froze during the last ten percent of the update install and now when I boot up it won't get past the gray apple screen. I tried to restore Lion but since I bought this used my Apple ID wasn't used to purchase Lion so I can't do a restore.
I've tried to safe boot and boot from a CD but no go.
I also tried the short and long Apple hardware tests and those found no problemsIn case anyone else needs an answer to this, I called in to Apple. Tech support said to power it off and let it reboot itself. I had to go back into updates and tell it to finish the install (restart computer, was the only step remaining) and it worked fine. It took longer because it had gotten hung up during the previous restart. ( Just to clarify, I was stuck on the grey screen after the restart step of the install.)
-
Macbook wont start after software update
I ran the software update on my white macbook and now when the computer restarts it just spins. I have tried the hardware tests and it detects no problems. The computer will not restart it just spins and the fan goes for hours. Any help is appreciated.
Hi, I have been FIGHTING w/ the Apple Tech Support Group for almost a yr now on this issue. 10 of the 20 school MacBooks have died ( spinning gear for hrs ) when I did the update from 10.4.9 to 10.4.10. I can't install the new iLife & iWork suites until we are at 10.4.10. I repaired permissions, ran Disk Warrior & Apple Disk Util from the CD before running the updates. I even tested the updates as the Admin & then as the Root user, still BIG TIME HOSE!!!!!!! I only have the standard Apple S/W & Microsoft Office 2004 on the books. The .10 update hoses the books, so I have quit running the update services on my G5 xServer, & the school is on HOLD. On the books that did hose I have had to re-install the OS & run my backups for the teachers. Apple says " we haven't heard any of these problems, so it must not be happening ". They are so very LAME........ we only spent $100,000 on Apple H/W & S/W & they won't support this issue. The school did get a new Intel Core2 Duo MacBook & I ran the update to go to 10.4.10 & it worked GREAT. This same update HOSED my personal MacBook Pro when updating from 10.4.9 to 10.4.10. My MBP is a 1st gen Intel Core Duo CPU. Have you reported this prob to the Apple GURU's yet?¿?¿ Friday I just tested the 10.4.10 to 10.4.11 update on the 1st gen CPU book & it worked w/ no probs. My next test is to run the 10.4.9 to 10.4.11 & see if it works............. one can only HOPE!!!!!!!
Message was edited by: Yoda the Jedi MACster -
Why is my Retina Macbook Pro slow after Yosemite
I have tried to do the Disk repairs in Safe Mode several times and then the SMC and PRAM clearing that Luis Mercado suggested in October 2014 and still have the same slow spinning wheel issue since Yosemite install. PLEASE HELP. BEEN A MAC GUY FOR ABOUT 7 YEARS AND LOVE MAC AND NEED IT TO WORK!!!!
EtreCheck version: 2.1.5 (108)
Report generated December 28, 2014 at 11:17:16 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro with Retina display, Intel Core i7, 15" (Mid 2012)
MacBook Pro - model: MacBookPro10,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD spdisplays_2880x1800Retina
NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 2 days 12:3:50
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 499.06 GB (53.60 GB free) - 99 errors
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/SyncMate.app
[not loaded] com.eltima.SyncMate.kext (0.2.5b15) [Support]
/Applications/Wireless Auto Import.app
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.elgato.driver.DontMatchCinergyXS (1.1) [Support]
[loaded] com.protech.NoSleep (1.3.0 - SDK 10.7) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[running] com.sony.WirelessAutoImportLauncher.agent.plist [Support]
[running] syncmateStarter.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.akamai.single-user-client.plist [Support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
User Login Items: ℹ️
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
IDriveMonitor UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
NoSleepHelper Application (/Applications/Utilities/NoSleepHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
LogitechHarmony: Version: 1.0.0.1 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 1.3 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
ContentUploaderPlugin: Version: 1.2 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: Unknown [Support]
WebEx64: Version: 1.0 - SDK 10.6 [Support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.39 [Support]
Google Earth Web Plug-in: Version: 6.2 [Support]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.2
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
MacFUSE [Support]
NoSleep [Support]
Perian [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.06 GB Disk used: 445.46 GB
Destinations:
Touro Backup Drive HDD [Network]
Total size: 999.52 GB
Total number of backups: 13
Oldest backup: 2014-08-11 14:32:02 +0000
Last backup: 2014-12-18 16:32:21 +0000
Size of backup disk: Too small
Backup size 999.52 GB < (Disk used 445.46 GB X 3)
Top Processes by CPU: ℹ️
36% WindowServer
20% Safari
3% discoveryd
1% fontd
1% launchservicesd
Top Processes by Memory: ℹ️
283 MB Safari
232 MB Mail
180 MB WindowServer
155 MB Finder
112 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
176 MB Free RAM
2.78 GB Active RAM
2.34 GB Inactive RAM
1.64 GB Wired RAM
6.94 GB Page-ins
46 MB Page-outs
Diagnostics Information: ℹ️
Dec 28, 2014, 11:07:16 PM /Library/Logs/DiagnosticReports/Preview_2014-12-28-230716_[redacted].hang
Dec 26, 2014, 11:14:01 AM Self test - passed
Dec 24, 2014, 05:38:53 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-24-173853_[redacted].panic [Details]The report show many hard drive errors. Did you run Disk Utiltiy from your recovery partition before upgrading the OS? Always a good action. You can run Disk Utility now while booted from your Recovery partition (press and hold command-r while booting) and see it it can repair the issues.
You hard drive is not full enough yet to cause major slowdowns but you need to keep and eye on it and make sure it does not get any more full. You have 53GB (about 10 percent) free space now. You should make sure you don't go below about 20GB. If your physical RAM fills up, Virtual Memory must find qualifying blocks on the hard drive to write swap data and, when teh drive gets crowded, VM's search process slows as does yo uoverapll performance.
You have LOT of third-party stuff installed. "NoSleep" sounds like it could be modifying system resources; see if disabling it helps. -
I am getting several notices that my current safari browser (5.1.10) is out of date or not supported. Everywhere I look suggests that I should be able to upgrade to the latest version of Safari through my MacBook Pro's Software Updates (OS X 10.6.8). However, there is not a single upgrade available for my computer, and this has been the case for nearly a year. I would greatly appreciate some guidance on how or where to proceed to get the latest browser update.
Thanks!That only applies for the versions of Safari compatible with Snow Leopard. Newer ones require Lion or above; alternatively, you can switch to a product such as Firefox.
To upgrade the computer's OS, pen the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(126944) -
Macbook Pro slow after Mavericks Install
Hi all, new here . I have a problem with my 2012 Macbook Pro (2.5 Ghz Intel Core i5, 4 GB 1600 Mhz DDR3, OSX 10.9.5). I originally had Lion installed on it... never bothered to upgrade to Mountain Lion, but about 2 months back I upgraded to Mavericks.
I don't use heavy programs like Photoshop or iMovie; mostly just browsing, email, videos etc. but I may have multiple programs open at the same time. I've never had a problem with Lion.
Now after upgrading to Mavericks, I noticed a distinct slow down. Not super slow... but slow enough that programs would take 5-8 seconds to open. Like Microsoft word, or a second window of Chrome, or Activity Monitor. Never had this lag on Lion.
I've researched upgrading RAM, but I wanted to get your fine folks opinion first on what it could be. Any ideas?Hi PacNorWest,
Welcome to the Apple Support Communities!
If your Mac is running slowly in Mavericks, I would recommend using the information in the attached article to help alleviate the issue.
OS X Mavericks: If your Mac runs slowly
Cheers,
Joe -
HT4718 I have a new MACBOOK PRO and after running updates IPhoto does not work
After installing Iphoto 9.4.1 from the MACSTORE updates Iphot will not run. I downloaded (.4.1 again and tried to install but it says that the update must be done from the Mac store. But I do not show any updates when checking the mac store and do not know how to proceed. I just purchased the computer and set it up on Saturday. I transferred files from an older Macbook pro.
Hi j,
Gray Screen at Startup (try Safe Boot)
http://support.apple.com/kb/TS2570 -
MacBook Pro freezes after mavericks update
Ever since I've downloaded the new mavericks software my MacBook Pro has been freezing and after each click of the mouse or letter punched on the keyboard this stupid spinning wheel of death pops up for about half an hour before I can do anything. HELP!
Spinning Beach Ball
Spinning Beach ball (2)
If those articles don't help, the next time the problem happens, note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis. -
MacBook Pro frozen during software update
I moved from Snow Leopard to Lion on my MacBook Pro (2010, I think) a couple of weeks ago. Today, I was prompted to update the software, including an OSX update -- my first update of Lion. I'm guessing it's 10.7.1 or 10.7.2. Alas, I didn't write down the 5 updates specified. The update proceeded normally through "moving items into place," and has remained there ever since (3 hours so far). I'll let it go overnight just in case... but if it's still twiddling its thumbs, is a hard reboot a safe option? Or do I leave it running and drive the 70 miles to the Apple Store? Or pray to the Mac Gods?
Well...I went through the "Express Lane" to set up a case #, then chatted with a Support Guy in Tucson. I'm now back in business, though it took about 2 hours on the phone and an overnight re-install.
1. Hard reboot. Mac wouldn't restart normally; reached apple logo + spinning gear.
2. Restart + command +R to get to Utilities; chose disk utility
3. Disk utility, Verify disk --> corrupted
4. Disk utility, Repair disk --> repaired (but still no successful restart)
5. Disk utility, Repair permissions --> repaired (but still no successful restart)
6. Utilities, Reinstall OSX --> I went to sleep while it did this. It was back in working order by morning, no lost files.
Thank you Apple Support, Tucson!
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